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Yuyado Unzen Sinyu

4 stars out of 5
320 Unzen, Obamamachi, Unzen, Unzen, Japan, 854-0621 - See map

If you're looking for a ryokan with car park free of charge, look no further. Conveniently situated in the Unzen part of Unzen, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot spring bath on-site.

Highlights

Hygiene Plus

Front desk [24-hour]

Sauna

Hot spring bath

Air conditioning

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Spa

Golf course [on-site]

Bicycles

Contactless check-in/out

Your dates are popular among travelersUsers are booking a place in Unzen every 24 minutes on Agoda.com

Based on 151 verified reviews

Service

9.0

Cleanliness

8.7

Facilities

8.7

Value for money

8.5

Location

8.2

See map

8.2Excellent

Location rating score

Excellent location
Parking
FREE
Closest landmarks
Unzen Hell
300 m
Kojigoku Onsen
590 m
Nita Pass No.2 View Point
2.4 km
Unzen Ropeway
2.5 km
Eco Park Ronshobaru
4.3 km
Value for money8.5
Distance to city center48 km
Location rating8.2

Rooms available at Yuyado Unzen Sinyu

Japanese Non-Smoking
...
  • Room size: 37 m²/398 ft²
  • Mountain view
  • 5 futons
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Suite A
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds or 2 futons &...
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Japanese-style Room with Open-air Bath (Tsukitei Type)
...
  • Garden view
  • Non-smoking
  • 3 futons
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Suite B
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds or 2 futons &...
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Suite
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds or 2 futons &...
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Japanese Room - Smoking
...
  • Room size: 37 m²/398 ft²
  • Mountain view
  • 5 futons
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Twin - Smoking
...
  • Room size: 37 m²/398 ft²
  • Mountain view
  • 2 semi double beds
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Japanese/Asian-style Suite (Tsuduki Type)
...
  • Mountain view
  • Non-smoking
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Superior Japanese/Western-style Room with Tatami
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 6 futons
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Japanese-Style Room with Open-Air Hot Spring Bath, Garden View
...
  • Room size: 13 m²/140 ft²
  • Shower and bathtub
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Frequently asked questions

Does Yuyado Unzen Sinyu have bars on the premises?

Enjoy your holiday retreat the best way with a beverage in your hand at Yuyado Unzen Sinyu's bar readily available right in front of your doorstep for whenever you need a sip or two.

Does Yuyado Unzen Sinyu offer spa services?

You can benefit from your stay at Yuyado Unzen Sinyu a lot more by taking advantage of the property's accessible spa services that are offered for all its guests to make your evening or night even better.

What type of non-water sports and outdoor activities are readily available at Yuyado Unzen Sinyu?

Yuyado Unzen Sinyu offers non-water sport and outdoor activities such as hiking trails, and golf course (within 3 km) for you to enjoy while lounging here.

Is car parking available at Yuyado Unzen Sinyu?

Yuyado Unzen Sinyu has car park onsite free of charge for customers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

When was Yuyado Unzen Sinyu built?

Yuyado Unzen Sinyu was built in 1908.

How many rooms does Yuyado Unzen Sinyu have?

Yuyado Unzen Sinyu has a total of 66 rooms.

In which languages can Yuyado Unzen Sinyu's employees communicate?

Yuyado Unzen Sinyu can communicate up to 2 languages which includes English for travelers that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

What is the verified guest review consensus about Yuyado Unzen Sinyu's wellness amenities?

100.0% of our verified customer ratings have given a positive review and comments about this property's wellness amenities. You can look up on more detailed customer reviews, and comments for Yuyado Unzen Sinyu down in the review section.

What is the average rating that verified Families with young children have given to Yuyado Unzen Sinyu?

Verified families with young children that have stayed at this property have given Yuyado Unzen Sinyu an average rating of 8.2. You can look up more comprehensive customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Group travelers have given to Yuyado Unzen Sinyu?

Verified group travelers that have stayed at this property have given Yuyado Unzen Sinyu an average rating of 8.6. You can look up more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

More about Yuyado Unzen Sinyu

More about Yuyado Unzen Sinyu

Experience Tranquility and Luxury at Yuyado Unzen Sinyu in Unzen, Japan

Nestled in the serene town of Unzen, Japan, Yuyado Unzen Sinyu offers a tranquil and luxurious retreat for travelers seeking a peaceful escape. This 4-star hotel, built in 1908 and last renovated in 1986, seamlessly blends traditional Japanese charm with modern comforts. With its convenient location just 48 km from the city center and 110 minutes from the airport, Yuyado Unzen Sinyu provides a perfect base for exploring the natural wonders of Unzen and its surrounding areas. Step into the elegant lobby of Yuyado Unzen Sinyu and be greeted by the warm and attentive staff, ready to cater to your every need. The hotel boasts 66 well-appointed rooms, each designed to provide a comfortable and relaxing atmosphere. From traditional Japanese-style rooms with tatami flooring and futon beds to Western-style rooms with plush beds and modern amenities, there is a perfect accommodation option for every guest. Check-in time at Yuyado Unzen Sinyu begins at 03:00 PM, allowing you to settle in and unwind after your journey. The hotel's check-out time is until 10:00 AM, ensuring a seamless departure as you bid farewell to this enchanting oasis. Please note that this hotel has a child policy in place, and while children are welcome, there may be additional charges for their stay. Indulge in the hotel's exquisite facilities, including a soothing hot spring bath where you can immerse yourself in the healing waters of Unzen's natural hot springs. After a rejuvenating soak, treat your taste buds to a culinary journey at the hotel's restaurant, where skilled chefs prepare a delectable array of traditional Japanese dishes using fresh, locally sourced ingredients. With its rich history, picturesque surroundings, and impeccable service, Yuyado Unzen Sinyu is the perfect destination for those seeking a peaceful and luxurious getaway. Whether you're exploring the breathtaking beauty of Unzen or simply seeking tranquility away from the bustling city, this hotel promises an unforgettable experience.

Unwind and Indulge: A Haven of Entertainment at Yuyado Unzen Sinyu

Escape to a world of relaxation and rejuvenation at Yuyado Unzen Sinyu, where an array of entertainment facilities await to pamper your senses. Indulge in a shopping spree at the charming shops, offering a delightful selection of local crafts and souvenirs. Sip on a refreshing cocktail or enjoy a nightcap at the stylish bar, where the ambiance is perfect for unwinding after a day of exploration. For the ultimate relaxation, treat yourself to a blissful massage at the spa, where skilled therapists will melt away your stress and tension. Step into the soothing sauna and let the warmth envelop you, rejuvenating your body and mind. Immerse yourself in the tranquil beauty of the garden, where lush greenery and serene surroundings create a peaceful oasis. Don't forget to visit the gift/souvenir shop, where you can find unique mementos to commemorate your stay at Yuyado Unzen Sinyu. Whether you seek a moment of tranquility or a touch of excitement, Yuyado Unzen Sinyu's entertainment facilities promise to cater to your every need. Experience the epitome of luxury and relaxation at this enchanting retreat in Unzen, Japan.

Sports and Outdoor Activities at Yuyado Unzen Sinyu

Immerse yourself in a world of sports and outdoor activities at Yuyado Unzen Sinyu. With a stunning golf course right on-site, golf enthusiasts can indulge in their passion amidst breathtaking natural surroundings. Tee off and enjoy a challenging round of golf while taking in panoramic views of the lush greenery and majestic mountains. For those who prefer a more adventurous experience, Yuyado Unzen Sinyu offers access to an extensive network of hiking trails. Lace up your hiking boots and embark on a thrilling journey through the picturesque landscapes of Unzen. Discover hidden gems, cascading waterfalls, and serene forests as you navigate the well-marked trails. Whether you are a seasoned hiker or a beginner, there are trails suitable for all levels of fitness and expertise. At Yuyado Unzen Sinyu, sports and outdoor activities are at the heart of the experience. Whether you choose to tee off at the golf course or explore the stunning hiking trails, you'll find yourself surrounded by the beauty of nature and the thrill of adventure.

Convenience Facilities at Yuyado Unzen Sinyu

Discover a world of convenience at Yuyado Unzen Sinyu, where every detail has been thoughtfully designed to enhance your stay. From the moment you arrive, our dedicated concierge is on hand to assist you with any requests or recommendations, ensuring a seamless and memorable experience. Stay connected with complimentary Wi-Fi in public areas, allowing you to easily stay in touch with loved ones or catch up on work while enjoying the tranquil surroundings of Unzen. For our guests who smoke, we offer a designated smoking area where you can indulge in your habit without inconveniencing others. Leave your worries behind and entrust your luggage to our secure storage facilities, allowing you to explore the area freely without the burden of carrying heavy bags. And when you need a quick refreshment or snack, our convenient vending machines are stocked with a variety of beverages and snacks, ensuring you have everything you need right at your fingertips. Yuyado Unzen Sinyu is dedicated to providing the utmost convenience and comfort to our valued guests.

Convenient Transport Facilities at Yuyado Unzen Sinyu

At Yuyado Unzen Sinyu, we understand the importance of convenient transport facilities for our guests. Whether you are arriving by car or planning to explore the surrounding area, we have you covered. We offer a spacious onsite car park, allowing you to park your vehicle hassle-free. Best of all, the car park is free of charge, providing you with added convenience and savings during your stay. If you're looking to explore the charming town of Unzen and its picturesque surroundings, our hotel also offers tours to help you make the most of your visit. Our knowledgeable staff can assist you in planning your itinerary and provide recommendations on the best attractions to visit. With our convenient transport facilities, you can easily embark on exciting adventures and discover the beauty of Unzen and its surrounding areas.





Indulge in Culinary Delights at Yuyado Unzen Sinyu's Dining Facilities

Yuyado Unzen Sinyu in Unzen, Japan, offers a range of dining facilities that are sure to satisfy even the most discerning palates. Start your day off right at the hotel's cozy coffee shop, where you can savor a freshly brewed cup of coffee or tea while enjoying the serene views of the surrounding natural beauty. Whether you prefer a strong espresso or a delicate herbal infusion, the coffee shop at Yuyado Unzen Sinyu has something to please every taste. For a more formal dining experience, head to the hotel's exquisite restaurant. Here, you can indulge in a delectable array of Japanese and international cuisine, expertly prepared by the talented chefs. From traditional sushi and sashimi to succulent grilled meats and seafood, each dish is crafted with the finest ingredients to ensure an unforgettable dining experience. The elegant ambiance of the restaurant, combined with impeccable service, creates the perfect setting for a romantic dinner or a memorable celebration. In addition to the coffee shop and restaurant, Yuyado Unzen Sinyu also provides a shared kitchen facility for guests who prefer to prepare their own meals. Equipped with modern appliances and utensils, this communal space allows you to unleash your culinary creativity and whip up your favorite dishes. Whether you want to try your hand at traditional Japanese cooking or simply enjoy the convenience of preparing a quick snack, the shared kitchen at Yuyado Unzen Sinyu offers the flexibility and freedom to cater to your culinary preferences. Indulge in a gastronomic adventure at Yuyado Unzen Sinyu's dining facilities, where every meal is a feast for the senses. From the cozy coffee shop to the exquisite restaurant and shared kitchen, this hotel has something to satisfy every craving and create unforgettable dining memories.

Luxurious and Spacious Rooms at Yuyado Unzen Sinyu

Indulge in a truly authentic Japanese experience at Yuyado Unzen Sinyu, where you will find a range of luxurious and spacious room offerings. Choose from the Japanese Non-Smoking room, featuring 37 square meters of space and 5 traditional Japanese Futons for a truly immersive cultural experience. Or, opt for the Suite, offering 22 square meters of space with your choice of 3 Japanese Futons and 2 Single Beds or 2 Japanese Futons. Whichever room you choose, you can expect comfort, elegance, and a serene atmosphere throughout your stay.

Discover the Natural Beauty of Unzen in Japan

Nestled in the heart of Unzen, Japan, Yuyado Unzen Sinyu offers a tranquil escape from the hustle and bustle of city life. Unzen is a picturesque town known for its stunning natural beauty and rejuvenating hot springs. Surrounded by lush greenery and towering mountains, this charming destination offers a perfect blend of relaxation and adventure. Unzen is famous for its geothermal activity, and visitors can experience the therapeutic benefits of its hot springs at Yuyado Unzen Sinyu. Immerse yourself in the healing waters and let the soothing warmth melt away your stress. As you explore the area, you'll be captivated by the breathtaking landscapes that include bubbling mud pools, steaming fumaroles, and scenic hiking trails. For nature enthusiasts, Unzen is a paradise waiting to be explored. Take a leisurely stroll through the Unzen Hell, a geothermal valley with vibrant red and yellow volcanic rocks, creating a surreal atmosphere. The town is also home to Mount Unzen, an active volcano that offers thrilling hiking opportunities and panoramic views of the surrounding area. Whether you're a seasoned hiker or a beginner, there are trails suitable for all levels of experience. Unzen is not just about nature; it also boasts a rich cultural heritage. Visit the Unzen Toy Museum to learn about the traditional crafts and toys of the region, or explore the historic temples and shrines that dot the landscape. Don't miss the chance to witness the mesmerizing Unzen Fire Festival, a unique event that takes place annually and showcases the town's rich history and traditions. With its natural beauty, rejuvenating hot springs, and cultural attractions, Unzen is a destination that promises an unforgettable experience. Book your stay at Yuyado Unzen Sinyu and immerse yourself in the wonders of this captivating town.

Traveling from the Nearest Airports to Yuyado Unzen Sinyu in Unzen, Japan

Yuyado Unzen Sinyu, nestled in the charming town of Unzen, Japan, offers a serene and rejuvenating retreat for travelers seeking an escape from the hustle and bustle of everyday life. To reach this tranquil oasis, there are several convenient options from the nearest airports. If you are arriving at Nagasaki Airport, the most efficient way to reach Yuyado Unzen Sinyu is by taking a combination of public transportation. From the airport, you can take a taxi or a shuttle bus to Nagasaki Station. From Nagasaki Station, board a train bound for Isahaya Station. Once you reach Isahaya Station, transfer to the Shimabara Line and alight at Unzen Station. Yuyado Unzen Sinyu is just a short walk away from the station, allowing you to quickly settle into your tranquil surroundings. Alternatively, if you are flying into Fukuoka Airport, you can also easily reach Yuyado Unzen Sinyu. From the airport, take a subway or bus to Hakata Station. From Hakata Station, board a train bound for Nagasaki and alight at Isahaya Station. At Isahaya Station, transfer to the Shimabara Line and disembark at Unzen Station. Yuyado Unzen Sinyu is conveniently located within walking distance from the station, ensuring a smooth and hassle-free journey. Whichever airport you choose to fly into, the journey to Yuyado Unzen Sinyu promises to be a seamless experience, allowing you to immerse yourself in the tranquility and beauty of Unzen, Japan.

Discover the Wonders Surrounding Yuyado Unzen Sinyu in Unzen, Japan

Nestled in the heart of Unzen, Yuyado Unzen Sinyu offers a serene and picturesque retreat surrounded by an array of captivating landmarks and attractions. One of the must-visit sites in the area is Unzen Hell, a mesmerizing geothermal area with vibrant hot springs, bubbling mud pools, and steam vents. Immerse yourself in the otherworldly atmosphere as you explore this unique natural wonder. For those seeking a thrilling adventure, Hot Foot 105 is an exhilarating hiking trail that takes you through stunning landscapes and offers panoramic views of the surrounding mountains. Be prepared to be amazed by the breathtaking scenery and the sense of accomplishment as you conquer this challenging yet rewarding trail. If you're a history enthusiast, make sure to visit Hinoe Castle Ruin, which offers a glimpse into the region's rich past. Explore the remnants of this ancient castle and imagine the stories that unfolded within its walls. Additionally, Tamanegiya, a traditional Japanese inn, is worth a visit for its charming architecture and tranquil gardens. Nature lovers will delight in the beauty of Eco Park Ronshobaru, a lush green space that offers peaceful walking trails, vibrant flora, and stunning views of the surrounding countryside. Take a leisurely stroll and let the serene ambiance wash over you. With so many captivating landmarks and attractions in close proximity, Yuyado Unzen Sinyu is the perfect base for exploring the wonders of Unzen, Japan. Whether you're seeking adventure, history, or simply a tranquil escape, this charming hotel offers an ideal location to experience it all.





Dining Delights in the Vicinity

When it comes to dining options near Yuyado Unzen Sinyu, guests are in for a treat. Just a short stroll away, you'll find an array of restaurants to satisfy your cravings. Cafe and Bar Ricky is a cozy establishment known for its aromatic coffee and delectable pastries. For those seeking a taste of traditional Japanese cuisine, Suwatei is a must-visit, offering a menu filled with fresh seafood and seasonal ingredients. Omori is another local favorite, serving up a variety of mouthwatering sushi and sashimi. And if you're in the mood for some international flavors, make sure to check out Minanme Kitchen, where you can savor delicious fusion dishes that blend the best of Japanese and Western cuisines. With such a diverse selection of dining options just steps away, you'll never run out of culinary adventures during your stay at Yuyado Unzen Sinyu.

Shop 'til You Drop at Suzakiya and More

Located in the heart of Unzen, Yuyado Unzen Sinyu is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. One of the must-visit spots is Suzakiya, a charming boutique that offers a wide range of traditional Japanese crafts, including handmade pottery, delicate ceramics, and exquisite lacquerware. With its unique collection of artisanal products, Suzakiya is the perfect place to find a one-of-a-kind souvenir or a special gift for your loved ones. After exploring Suzakiya, make sure to check out the nearby shopping streets, where you can browse through a variety of local shops, boutiques, and specialty stores, offering everything from traditional textiles to trendy fashion pieces. Whether you're looking for traditional Japanese souvenirs or the latest fashion trends, the shopping landmarks near Yuyado Unzen Sinyu have got you covered.

Experience Unmatched Luxury at Yuyado Unzen Sinyu at an Unbeatable Price

Step into a world of unparalleled luxury and relaxation at Yuyado Unzen Sinyu, where the average price of a room is $308. Situated in the charming city of Unzen, Japan, this exquisite hotel offers a truly unforgettable experience that is worth every penny. Compared to the average price of a hotel room in Unzen, which is $230, Yuyado Unzen Sinyu provides exceptional value for money. With its impeccable service, stunning architecture, and lavish amenities, this hotel is a haven for discerning travelers seeking a premium experience without breaking the bank. Indulge in the opulent comforts of the spacious rooms, tastefully decorated with traditional Japanese aesthetics and modern touches. Each room boasts breathtaking views of the surrounding natural beauty, creating a serene and tranquil atmosphere that will leave you feeling rejuvenated. The attention to detail and commitment to excellence is evident in every aspect of Yuyado Unzen Sinyu, ensuring an unforgettable stay for every guest. Whether you're exploring the nearby hot springs, immersing yourself in the local culture, or simply unwinding in the hotel's serene ambiance, Yuyado Unzen Sinyu offers an exceptional experience at a price that is unmatched in Unzen. Book your stay today and discover the epitome of luxury without compromising on affordability.

Excellent Onsen Facilities and Wonderful Staff

Yuyado Unzen Sinyu has garnered rave reviews for its exceptional onsen facilities and the wonderful staff. Guests have praised the hotel for its great traditional meals and comfortable Japanese-style rooms, complete with in-room onsen. The hotel's location is also highly appreciated by visitors. One guest even expressed their gratitude towards the senior male staff who went out of their way to help them find the correct bus stop on the day of their departure. With its top-notch amenities and attentive staff, Yuyado Unzen Sinyu offers a truly memorable stay in Unzen, Japan.

Exquisite Comfort and Exceptional Service at Yuyado Unzen Sinyu

Indulge in a truly remarkable stay at Yuyado Unzen Sinyu, a luxurious hotel nestled in the serene surroundings of Unzen, Japan. With an impressive overall rating of 8.3, this exquisite property has garnered praise for its exceptional service and attention to detail. One of the standout features of Yuyado Unzen Sinyu is its outstanding staff performance, earning an impressive rating of 8.6. From the moment you step foot into the hotel, you will be greeted by a warm and welcoming team of professionals who go above and beyond to ensure your every need is met. Whether it's providing personalized recommendations for local attractions or attending to your requests with swift efficiency, the staff at Yuyado Unzen Sinyu will make you feel like a valued guest throughout your entire stay. In addition to the impeccable service, guests have consistently praised the hotel's top-notch facilities, earning a remarkable rating of 8.5. Yuyado Unzen Sinyu offers a range of amenities designed to enhance your comfort and relaxation. Immerse yourself in the soothing waters of the hot springs, known for their therapeutic properties, and experience true tranquility. The hotel also boasts spacious and elegantly furnished rooms, ensuring a restful night's sleep. With attention to every detail, Yuyado Unzen Sinyu provides a haven of luxury and serenity for its guests.

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Amenities and facilities

Excellent8.7

Facilities

Languages spoken
  • English
  • Japanese
Outdoor
  • Bicycles
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Golf course [on-site]
  • Hiking
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Tennis court
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Restaurants
  • Shared kitchen
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Elevator
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Babysitting service
  • Family room
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]

Food and dining

Breakfast options
  • Asian

Location

320 Unzen, Obamamachi, Unzen, Unzen, Japan, 854-0621

Excellent8.2

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Children under 7 years old will be charged JPY 2,160 per child per night when using existing bedding.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until10:00
Getting around
  • Distance from city center48 km
  • Travel time to airport (minutes)110
Extras
  • Breakfast charge (unless included in room price)2000 JPY
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors5
  • Number of rooms 66
  • Room voltage100
  • Year property opened1908
  • Most recent renovation1986
Parking
  • Daily parking fee0 JPY

Reviews of Yuyado Unzen Sinyu from real guests

Provided by verified guests of

Agoda logo
8.6

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 2.0
  • 9.6
  • 9.6
  • 8.4
  • 10
  • 10
  • 10
  • 9.6
  • 8.8
  • 8.4

Most recent

  • Service score 9 out of 10 and is a high score in Unzen
    Service9.0
  • Cleanliness score 8.7 out of 10 and is a high score in Unzen
    Cleanliness8.7
  • Facilities score 8.7 out of 10 and is a high score in Unzen
    Facilities8.7
  • Value for money score 8.5 out of 10 and is a high score in Unzen
    Value for money8.5
  • Location score 8.2 out of 10 and is a high score in Unzen
    Location8.2
High score for Unzen
Rating
9+ Exceptional (14)
8-9 Excellent (9)
7-8 Very Good (4)
6-7 Good (1)
<6 Below Expectation (0)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 28 verified guest comments
12345
9.6
Exceptional
Eric from Japan
Couple
Room
Stayed 1 night in May 2024

Very nice onsen and location”

The onsen is great, as one would expect for a resort ryokan. The meals were splendid, and the dinnerware was interesting design. The hotel is conveniently located to get around the sulfur area as well as to get to the ropeway to go up the mountain, which was a nice drive to get up there.

Reviewed May 22, 2024
6.4
Good
GRACE from Taiwan
Solo traveler
Japanese Non-Smoking
Stayed 1 night in January 2020

Good”

First of all I would like to send my heartfelt thanks to the senior male staff who helped me find the correct bus stop on the day of my departure. I had already left the hotel for more than 5 minutes but he came out to fetch me when he spotted I was heading in the wrong direction. He led me to the bus stop, made sure I was fine and only then he returned to work. To me this is beyond excellent service. Pluses: (1) Old building and slightly worn facilities but overall speaking is tidy. (2) Good location. Close to the information center, bus stops and just one-minute walk to Unzen Jigoku (Unzen Hell) area. Relatively convenient if you are not keen on visiting those shops on the main street. Food is moderate though, but it seems that there are not many dining choices in this area.

Reviewed February 03, 2020
9.2
Exceptional
Wendy from Hong Kong SAR, China
Family with teens
Japanese-Style Room
Stayed 1 night in December 2019

Lovely hotel”

Staff is wonderful. Onsen facilities is very good

Reviewed December 23, 2019
8.4
Excellent
Min from South Korea
Couple
Japanese-Style Room
Stayed 1 night in April 2019

It's a great hotel.”

It's a great hotel.

Reviewed April 08, 2019
9.6
Exceptional
tsui from Hong Kong SAR, China
Couple
Japanese-style Room (*Non-smoking from 2020/4/1)
Stayed 1 night in March 2019

Comfort Onsen Ryokan ”

Good traditional meal Comfortable japaneses style room with in room Onsen

Reviewed March 16, 2019
12345

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