Travelling to Indonesia? Read all updated requirements before you book.
Exterior view, Wyndham Surabaya City Centre in Surabaya
Deluxe King Room - Non-Smoking - Guestroom, Wyndham Surabaya City Centre in Surabaya
Lobby, Wyndham Surabaya City Centre in Surabaya
Swimming pool [outdoor], Wyndham Surabaya City Centre in Surabaya
Swimming pool [outdoor], Wyndham Surabaya City Centre in Surabaya
Wyndham Surabaya City Centre
Wyndham Surabaya City Centre

Removed from saved list

8.9

Excellent

1,236 reviews

1,236 reviews

Housekeeping21
Breakfast13
Shops3
See map
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Basuki Rahmat Street

110 m

Sharp Bamboo Monument

290 m

Taman Kombes Pol M Durayat

310 m

Joko Dolog Statue

310 m

Taman AIS Nasution

320 m

Popular landmarks
Tunjungan Plaza

460 m

Monkasel (Submarine Monument)

920 m

Tugu Pahlawan

2.4 km

Suramadu National Bridge

2.6 km

Bungkul Park

2.6 km

Closest landmarks
The TV Bar

30 m

Malaysia Air

30 m

Citibank

50 m

Singapore Air

160 m

Panti Asuhan Matahari Terbit

240 m

Wyndham Surabaya City Centre

Jl. Basuki Rahmat 67-73 Surabaya, Surabaya Center, Surabaya, Indonesia, 60271 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Located in heart of Surabaya

Check-in [24-hour]

Airport transfer

Excellent breakfast

Inside city center

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

4 travelers have booked today.

Value for money8.9
Location rating9.3
Nearest airportJuanda International Airport (SUB)
Distance to airport13.3 km

Rooms available at Wyndham Surabaya City Centre

Presidential Suite - Non-Smoking
...
  • Room size: 298 m²/3208 ft²
  • City view
  • 1 king bed or 1 super king ...
Enter dates to see prices
Deluxe King Room - Non-Smoking
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Suite Room 1 King Bed
...
  • Room size: 89 m²/958 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Suite Room 1 King Bed Smoking
...
  • Room size: 89 m²/958 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe King Room - Smoking
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive King Room - Non-Smoking
...
  • Room size: 49 m²/527 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room - Smoking
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive King Room - Smoking
...
  • Room size: 49 m²/527 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe King Room - Disability Access Non-Smoking
...
  • Room size: 42 m²/452 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room - Non-Smoking
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Wyndham Surabaya City Centre?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Wyndham Surabaya City Centre?

Wyndham Surabaya City Centre is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 280000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Wyndham Surabaya City Centre also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Wyndham Surabaya City Centre has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Wyndham Surabaya City Centre?

Wake up to a great buffet breakfast at Wyndham Surabaya City Centre. A selection of food types including western and asian breakfast options is available for guests. There's an additional charge of 181500 IDR for adults and 90750 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Wyndham Surabaya City Centre?

Wyndham Surabaya City Centre features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, kosher, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Wyndham Surabaya City Centre?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and engagements can be hosted at Wyndham Surabaya City Centre. Services for in-house catering, wireless internet, in-house planning and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.

Can business events be hosted at Wyndham Surabaya City Centre?

On-site venues and convenient event services make Wyndham Surabaya City Centre an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 180 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Wyndham Surabaya City Centre?

Wyndham Surabaya City Centre does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Wyndham Surabaya City Centre?

Gubeng Train Station is the closest train, metro, or bus station, about 1.1 km away from Wyndham Surabaya City Centre.

What restaurants are nearby Wyndham Surabaya City Centre?

Restaurants including Bu Rudy Dharmahusada, Sate Kelopo Ondomohen Bu Asih and Cocari are popular in Wyndham Surabaya City Centre’s neighborhood which is known as Surabaya Center.

What popular shopping places are close to Wyndham Surabaya City Centre?

Located in the Surabaya Center area, Wyndham Surabaya City Centre is close to great shopping choices like Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

What are popular attractions near Wyndham Surabaya City Centre?

Guests at Wyndham Surabaya City Centre can easily visit Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument) located in the Surabaya Center area.

See map

Explore the neighborhood

What people love about Wyndham Surabaya City Centre

  • 8.8

    Excellent
    Cleanliness

    "The kocation and cleanliness is best."

    Jermia

    |

    March 24, 2023

  • 10

    Exceptional
    Cleanliness

    "Old building but clean room."

    Damar

    |

    November 15, 2020

  • 9.6

    Exceptional
    Location

    "Near tunjungan Plaza, this hotel has a perfect place."

    siwi

    |

    November 1, 2022

Overall rating:

8.9

Excellent
1,236 reviews
Cleanliness
8.8
Facilities
8.6
Location
9.3
Read all reviews >
What travelers say they love:
Clean, comfy and well-kept business-class hotel with friendl...
Ishak from Singapore
Solo traveler
More about Wyndham Surabaya City Centre

More about Wyndham Surabaya City Centre

Wyndham Surabaya City Centre

For travelers who want to take in the sights and sounds of Surabaya, Wyndham Surabaya City Centre is the perfect choice. Its convenient location right in the city center allows you more time to see all that Surabaya has to offer.
At Wyndham Surabaya City Centre, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Surabaya is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Cold evenings are even better than warm ones, when you can cozy up at the hotel's fireplace. For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Wyndham Surabaya City Centre. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Wyndham Surabaya City Centre are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Wyndham Surabaya City Centre. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Wyndham Surabaya City Centre including kosher and halal options.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Enjoy the countless activities offered at Wyndham Surabaya City Centre. A relaxing end to every day is possible with a visit to the massage, hot tub, spa and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the souvenir shops.


Around the property

An array of attractions are a must-see while visiting Surabaya. Find that special item or souvenir that will commemorate your trip to Surabaya at Tunjungan Plaza located 450 m away.

Show less

Amenities and facilities

Excellent
Facilities

8.6

Most talked about facilities

Breakfast

16 mentions

Housekeeping

12 mentions

Swimming Pool

5 mentions

Food & Dining

4 mentions

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Fitness center
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
Cleanliness and safety
  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast service
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Infirmary
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Washing machine
  • Wi-Fi [free]

Location

Jl. Basuki Rahmat 67-73 Surabaya, Surabaya Center, Surabaya, Indonesia, 60271
Exceptional
Location

9.3

Airports
  • Juanda International Airport (SUB)
    13.3 km
  • Abdul Rachman Saleh Airport (MLG)
    74.5 km
Public transportation
  • Gubeng Train Station
    1.2 km
  • Pasar Turi Train Station
    2.4 km
Hospital or clinic
  • Panti Asuhan Matahari Terbit
    240 m
Shopping
  • Tunjungan Plaza
    460 m
Convenience store
  • Indomaret
    950 m
Cash withdrawal
  • ATM
    40 m

What's nearby

Popular landmarks
  • Tunjungan Plaza
    460 m
  • Monkasel (Submarine Monument)
    920 m
  • Tugu Pahlawan
    2.4 km
  • Suramadu National Bridge
    2.6 km
  • Bungkul Park
    2.6 km
  • Surabaya Town Square
    3.2 km
  • Surabaya's Zoo
    3.3 km
  • Sampoerna Museum
    4.2 km
  • Pakuwon Food Festival
    6.7 km
  • Masjid Nasional Al Akbar Surabaya
    8.2 km
Nearby landmarks
  • The TV Bar
    30 m
  • Malaysia Air
    30 m
  • Citibank
    50 m
  • Basuki Rahmat Street
    110 m
  • Singapore Air
    160 m
  • Panti Asuhan Matahari Terbit
    240 m
  • Sharp Bamboo Monument
    290 m
  • Taman Kombes Pol M Durayat
    310 m
  • Parking Park
    310 m
  • Joko Dolog Statue
    310 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee280000 IDR
Extras
  • Breakfast charge (unless included in room price)181500 IDR
The property
  • Number of floors26
  • Number of restaurants1
  • Number of rooms 292

Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Reviews of Wyndham Surabaya City Centre from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness8.8
Facilities8.6
Location9.3
Service8.8
Value for money8.9
High score for Surabaya
Rating
9+ Exceptional (191)
8-9 Excellent (66)
7-8 Very Good (42)
6-7 Good (10)
<6 Below Expectation (20)
Time of the year
Mar - May (58)
Jun - Aug (81)
Sep - Nov (52)
Dec - Feb (138)

Show reviews that mention 

Showing 329 verified guest comments
12345
10.0
Exceptional
Julius from Indonesia
Business traveler
Deluxe King Room - Non-Smoking
Stayed 1 night in February 2020

Quick response and helpful staf”

I left on of my small lugage while in the middle of catching the morning flight schedule... The staf was inisiative by calling my cellphone remind about my small importtant lugage, then i turned back to hotel in a rush. The best one while the staff quick response and standby in the lobby waiting for us. thanks to them for the customers' care. Overall the hotel was very nice, located strategically for business and or pleasure trip.

Reviewed February 20, 2020

See room deals

10.0
Exceptional
ali from Vietnam
Business traveler
Deluxe King Room - Smoking
Stayed 3 nights in January 2020

Absolutely Awesome”

What a lovely place and a brilliant experience I will rate it 10/10 I couldn't find any flaws whatsoever beautiful majestic rooms and very clean Lovely staff , very helpful ... We will surely return to Wyndham surabaya

Reviewed January 23, 2020

See room deals

10.0
Exceptional
Ishak from Singapore
Solo traveler
Deluxe King Room - Non-Smoking
Stayed 1 night in August 2019

Affordable premium hotel in Surabaya city centre”

Clean, comfy and well-kept business-class hotel with friendly staff. Excellent location with the huge Plaza Tunjungan a stone’s throw away. Easily accessible from the major railway stations around Surabaya and just 30 minutes from the airport. Will definitely return to this hotel!

Reviewed September 01, 2019

See room deals

Dear Ishak, Thank you for your recent stay and feedback towards our hotel. We're glad that you had a pleasant stay with us and glad to know that you will be back to experience a good stay with us in the near future. We do look forward to welcoming you back Warmest Regards, Wyndham Surabaya team

Responded October 16, 2019
Wyndham Surabaya City Centre
9.6
Exceptional
Ingrid from Indonesia
Family with young children
Deluxe King Room - Smoking
Stayed 2 nights in March 2019

Nice room but...”

I booked deluxe king & too bad there's no non smoking room, that made me must book the smoking one. The room is big, the air vent is great, everything almost perfect, but since it's a smoking room, the room still left with cigarette's smell. I try to ask at the front desk to change me room into non smoking, but they already prepare the room, including gave us complimentary praline which is so great. For the bath tub, when my son use it, there's some black particles that need to be wash 1st. The breakfast is good, many kind of range, from Asian to Western, from sausage to dim sum. I will be back again for sure if I visit Surabaya again, but make sure to have a non smoking room next time 😊

Reviewed March 05, 2019

See room deals

9.6
Exceptional
Hatha from Indonesia
Solo traveler
Deluxe King Room - Smoking
Stayed 1 night in June 2019

Perfect Location, Big Room”

During my trip here, I didn't know that it was located just near the Tunjungan Plaza. It's quite far to walk from the train station but worth the price. Indomaret point to buy some coffee and snacks is also available near the hotel. Swimming pool was clean, the room was also very big and clean. The staffs were helpful also. Will comeback here again when visiting Surabaya (if I have extra money).

Reviewed June 29, 2019

See room deals

9.6
Exceptional
Hendra from Indonesia
Group
Deluxe Twin Room - Smoking
Stayed 3 nights in July 2019

Highly recommended ”

I got a very deal price from Agoda and wrongly if I didn’t choose this hotel. Got a very good price with breakfast and a room clean and huge room and bathroom. I like this hotel much for location and hotel itself. Variety of food in Breakfast also. One thing from me...please renew for towel because the color was changed. Thank you Wyndham Hotel Surabaya and all staff.

Reviewed August 01, 2019

See room deals

10.0
Exceptional
Muhammad from Singapore
Couple
Deluxe King Room - Non-Smoking
Stayed 3 nights in October 2019

Spacious Accommodation”

Accommodation is very spacious and bed is very nice. Staff are helpful and friendly. Walking distance to the mall which is very convenient. Had a wonderful stay with my wife. No complaints, only praise=)

Reviewed October 24, 2019

See room deals

10.0
Exceptional
Aymn from United States
Solo traveler
Deluxe King Room - Non-Smoking
Stayed 1 night in April 2020

Good Hotel despite the Lock-down”

They are doing a good job, concentrating their effort on two floors that they kept open, (7th floor smoking rooms) & (9th floor non-smoking rooms), staff are helpful, security screens everybody prior to entering the building.

Reviewed April 16, 2020

See room deals

10.0
Exceptional
Damar from Indonesia
Couple
Deluxe King Room - Non-Smoking
Stayed 2 nights in March 2020

Good Location”

Good location for my travelling purposes. Will definitely stay back for the same reason. Old building but clean room. Helpful staff

Reviewed November 15, 2020

See room deals

10.0
Exceptional
MOW from Malaysia
Business traveler
Deluxe King Room - Smoking
Stayed 3 nights in October 2019

THUMBS UP”

Value for money, The room is clean, staff are extremely help and polite. Location wise is cool. Highly recommended!

Reviewed October 29, 2019

See room deals

10.0
Exceptional
Endang from Indonesia
Couple
Deluxe King Room - Non-Smoking
Stayed 1 night in February 2020

A nice one night stay”

A luxury hotel with affordable price. Cozy room, amazing bath with one oversize bathtub and refreshing shower. This hotel really pampered our one night stay. Thank you AGODA.

Reviewed February 19, 2020

See room deals

10.0
Exceptional
Endah from Indonesia
Family with teens
Deluxe King Room - Non-Smoking
Stayed 1 night in January 2019

90”

Excellent hotel in Surabaya... friendly staff... clean room...strategic location.. Tasty breakfast..

Reviewed January 25, 2019

See room deals

9.6
Exceptional
Holy from Indonesia
Family with teens
Executive King Room - Smoking
Stayed 2 nights in March 2019

Our favorite hotel in Surabaya”

Wyndham is our hotel of choice when we go to Surabaya. Its proximity to Tunjungan Plaza, the biggest mall in Surabaya, is one of the reason. But also the size of the room, which is bigger than most hotel rooms, and the comfortable beds.

Reviewed April 06, 2019

See room deals

10.0
Exceptional
Aka from Indonesia
Couple
Deluxe King Room - Non-Smoking
Stayed 3 nights in January 2020

We love staying here, gonna come back soon”

Super clean, value for money, near Tunjungan Plaza (by walking)

Reviewed January 16, 2020

See room deals

10.0
Exceptional
zakwan from Malaysia
Solo traveler
Deluxe King Room - Smoking
Stayed 1 night in December 2019

5 Star Hotel”

What can i say is, really beautiful Hotel with Great Service. I enjoyed stay at Wyndham and definitely will come again.

Reviewed December 10, 2019

See room deals

10.0
Exceptional
Vitriana from Indonesia
Group
Deluxe Twin Room - Non-Smoking
Stayed 1 night in November 2018

Good location”

location, facilities, room.. everything just perfect with wyndham. will consider to stay again.

Reviewed January 02, 2019

See room deals

10.0
Exceptional
Rista from Indonesia
Family with young children
Deluxe King Room - Smoking
Stayed 1 night in December 2021

Sangat baik”

Over all nice. Semua baik, next bakal staycation lg dah disana. Good job & good luck.

Reviewed January 05, 2022

See room deals

Dear M/Mrs. Rista, Salam hangat dari Wyndham Hotel Surabaya… Terima kasih telah memberikan review yang positif mengenai hotel kami. Sangat penting bagi kami untuk mengetahui pendapat tamu kami selama menginap di hotel untuk membantu kami meningkatkan kualitas kami secara keseluruhan. Kami sangat senang mengetahui bahwa Anda menikmati pelayanan serta fasilitas yang kami berikan selama anda tinggal. Terima kasih telah menjadi tamu kami. Kami berharap dapat melayani kebutuhan Anda kembali dikesempatan berikutnya. Salam hormat, Fanidia Larasati Asst. Marketing Communication Manager

Responded January 10, 2022
Wyndham Surabaya City Centre
10.0
Exceptional
Bruce from Indonesia
Business traveler
Deluxe Twin Room - Non-Smoking
Stayed 1 night in January 2020

Good value for money”

Great hotel in a great location.. with the great price

Reviewed March 29, 2021

See room deals

Dear Bruce, Warmest Greetings from Wyndham Hotel Surabaya… Thank you sincerely for your feedback. We are very happy that your stay was enjoyable and satisfying. It was a great pleasure to note that we almost exceed your expectation. If you would not mind, please do checkout our Instagram and Facebook pages (@wyndhamsurabaya) for promos that you might be interested in. Once again, thank you for being our guest and please get in touch if you would like to come and stay with us again. Best regards, Fanidia Larasati Asst. Marketing Communication Manager

Responded November 08, 2021
Wyndham Surabaya City Centre
9.2
Exceptional
Delia from Singapore
Couple
Stayed 1 night in January 2019

Executive room with lounge facilities”

Birthday trip with boyfriend and the hotel staff pleasantly surprised me with a cake at the end of my stay (they found out that it was my birthday from my passport which I had to present at check-in)! Alcoholics who expect alcohol to be available during the evening at the Executive Sky Lounge would be disappointed. The selection is small and there are hardly any guests enjoying the facility. The room hair dryer was weak and bathrobes were not provided but they were subsequently provided on request. Room seems to be recently renovated as it looks different from images provided on Agoda. Executive room was relatively big and spacious but TV was small for such a big room. My card key failed a few times with the lift and I spent 30 mins going up and down as the lift wishes. Had to go to the counter where the staff kindly assist to re-program my card key. Lift waiting times were also long although they had 4 lifts. Transport to and fro hotel was convenient.

Reviewed January 22, 2019

See room deals

9.6
Exceptional
jenniffer from Indonesia
Family with young children
Deluxe King Room - Non-Smoking
Stayed 3 nights in February 2022

Amazing room and staff”

Kamar luas bersih ac dingin kamar mandi bersih. Staff jg luar biasa Ramah. Kec bag parkir mgkn outsourcing. Luar biasa jangan dilihat tampilan luarnya. Dlmnya diluar expectations. Thank you wyndam. Sukses slalu

Reviewed February 04, 2022

See room deals

Dear Ms/Mrs. Jennifer, Salam hangat dari Wyndham Hotel Surabaya… Terima kasih telah memberikan review yang positif mengenai hotel kami. Sangat penting bagi kami untuk mengetahui pendapat tamu kami selama menginap di hotel untuk membantu kami meningkatkan kualitas kami secara keseluruhan. Kami sangat senang mengetahui bahwa Anda menikmati pelayanan serta fasilitas yang kami berikan selama anda tinggal. Terima kasih telah menjadi tamu kami. Kami berharap dapat melayani kebutuhan Anda kembali dikesempatan berikutnya. Salam hormat, Fanidia Larasati Asst. Marketing Communication Manager

Responded February 08, 2022
Wyndham Surabaya City Centre
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss