Twin Hotel
Deluxe , Twin Hotel in Surabaya
Interior view, Twin Hotel in Surabaya
Swimming pool, Twin Hotel in Surabaya
 Business Twin Bed, Twin Hotel in Surabaya
Swimming pool, Twin Hotel in Surabaya
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Twin Hotel

Kalisari 1 no 1, Surabaya Center, Surabaya, Indonesia, 60273 - See map

Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.


840 meters to public transportation

Airport transfer

Inside city center

740 meters to Suramadu National Bridge

Hot tub


Airport transfer

Car park

Fitness center

Swimming pool [outdoor]

Hot tub



Room service [24-hour]

Your dates are popular among travelersPopular destination! Properties in Surabaya are being booked every minute!

176 reviews

176 reviews

See map


Location rating score

Popular landmarks
Suramadu National Bridge
710 m
Tugu Pahlawan
1.3 km
Tunjungan Plaza
1.6 km
Monkasel (Submarine Monument)
2.3 km
Sampoerna Museum
2.7 km
Closest landmarks
Rumah Suci Bodhimandala
130 m
Taman Hiburan Rakyat (THR)
180 m
Masjid Cheng Hoo Mosque
190 m
Gedung Utama RS Adi Husada
230 m
Dr. Silvester Hariwidodo D.Spa
230 m
Value for money6.8
Location rating6.7
Nearest airportJuanda International Airport (SUB)
Distance to airport14.8 km

Rooms available at Twin Hotel

Royal Thematic
  • Room size: 53 m²/570 ft²
  • Balcony/terrace
  • 1 king bed
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  • Room size: 47 m²/506 ft²
  • City view
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Business Twin Bed
  • Room size: 53 m²/570 ft²
  • City view
  • 2 single beds
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Junior Twin Room
  • Balcony/terrace
  • Non-smoking
  • 1 double bed
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Family Suite
  • Room size: 53 m²/570 ft²
  • City view
  • 1 single bed and 1 queen be...
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Twin Room
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    Double Standard
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        Room Assigned on Arrival
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          Family Room
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            Top things to do in Surabaya

            Up to 10% off

            Popular things to do

            popular things to do

            Frequently asked questions

            Does Twin Hotel provide airport transfer?

            Twin Hotel provides airport transfer service upon request! Additional fees may apply. To request, check the box on the booking form just before the payment page.

            Does Twin Hotel have a swimming pool?

            While staying at Twin Hotel, you can enjoy the swimming pool facility to get your day started the best way with a splash for a revitalizing morning or evening.

            Does Twin Hotel offer spa services?

            You can enjoy your stay at Twin Hotel a lot more by making the most of the property's available spa services that are offered for all its guests to make your evening even better.

            Does Twin Hotel offer laundry services?

            Yes! Twin Hotel offers laundry service at your fingertips for whenever you need your favorite shirts or dresses clean and fresh all throughout your trip. Please contact the property for more information.

            What types of facilities are available for kids at Twin Hotel?

            While on holiday with your family, your kids can also discover the fun in sports and recreation facilities offered at Twin Hotel such as kids pool.

            What is the verified guest review consensus about Twin Hotel's wellness amenities?

            100.0% of our past customer assessments have given a positive review and comments about this property's wellness amenities. You can look up on more detailed customer reviews, and comments for Twin Hotel down in the review section.

            What is the closest train, metro, or bus station to Twin Hotel?

            The nearest train, metro, or bus station is Kertomenanggal, 10155.2 m away from Twin Hotel.

            What restaurants are close by Twin Hotel?

            Twin Hotel’s neighborhood is Surabaya Center which includes well-liked restaurants such as Nasi Empal Pengampon.

            What popular shopping locations are near to Twin Hotel?

            Shopping options in Twin Hotel’s Surabaya Center neighborhood include Tunjungan Plaza.

            What is the closest airport to Twin Hotel?

            The closest airport to Twin Hotel is Trunojoyo Airport, 129.0 km away.

            More about Twin Hotel

            More about Twin Hotel

            Experience Comfort and Convenience at Twin Hotel in Surabaya

            Welcome to Twin Hotel, a charming 3-star hotel nestled in the heart of Surabaya, Indonesia. With its prime location and exceptional amenities, Twin Hotel is the perfect choice for both business and leisure travelers seeking comfort, convenience, and affordability. Step into the warm and inviting ambiance of Twin Hotel, where you will be greeted by friendly staff ready to cater to your every need. With a total of 81 well-appointed rooms, this hotel offers a range of accommodation options to suit every guest's preference. Each room is tastefully decorated with modern furnishings, creating a cozy and relaxing atmosphere for a restful night's sleep. At Twin Hotel, we understand the importance of family, which is why we have a generous child policy in place. Children between the ages of 2 to 12 can stay free of charge, making it an ideal choice for families traveling with little ones. Our dedicated staff will ensure that your children have a comfortable and enjoyable stay, providing extra amenities and services to make their experience memorable. Whether you are visiting Surabaya for business or pleasure, Twin Hotel offers an array of amenities and services to enhance your stay. Start your day with a delicious breakfast at our on-site restaurant, serving a variety of local and international dishes to satisfy every palate. Stay connected with complimentary Wi-Fi throughout the hotel, and take advantage of our business center for any work-related needs. Conveniently located near popular attractions, shopping malls, and entertainment venues, Twin Hotel is the perfect base to explore the vibrant city of Surabaya. After a day of sightseeing, unwind and relax in our comfortable lounge area or take a refreshing dip in our outdoor swimming pool. Experience comfort, convenience, and exceptional hospitality at Twin Hotel. Book your stay with us today and create lasting memories in Surabaya, Indonesia.

            Relax and Unwind at Twin Hotel's Luxurious Entertainment Facilities

            At Twin Hotel in Surabaya, Indonesia, guests are treated to a wide range of entertainment facilities that are designed to help them relax and unwind. Whether you're looking to indulge in a soothing massage, soak in a rejuvenating hot tub, or detoxify in a sauna or steam room, Twin Hotel has it all. The hotel's spa is a haven of tranquility, offering a variety of treatments and therapies to pamper your body and soul. From traditional Indonesian massages to aromatherapy sessions, the skilled therapists at Twin Hotel will ensure that you leave feeling completely refreshed and rejuvenated. After a long day of exploring the city or attending business meetings, there's nothing better than unwinding in the hotel's hot tub. Immerse yourself in the warm, bubbling waters and let the stress melt away as you soak in the serene ambiance. For those looking to detoxify and rejuvenate their bodies, Twin Hotel's sauna and steam room are the perfect choices. These facilities not only help to cleanse your skin and eliminate toxins, but they also provide a calming and relaxing experience. Whether you're visiting Surabaya for business or leisure, Twin Hotel's entertainment facilities are sure to enhance your stay and provide you with the ultimate relaxation experience.

            Stay Active at Twin Hotel: Fitness Center and Outdoor Pool

            At Twin Hotel in Surabaya, Indonesia, we believe that staying active is an essential part of a balanced lifestyle. That's why we offer a range of exceptional sports facilities to help you maintain your fitness routine during your stay. Our state-of-the-art fitness center is equipped with the latest exercise machines and equipment, ensuring that you can enjoy a thorough workout no matter your fitness level. Whether you prefer cardio exercises, weightlifting, or strength training, our fitness center has everything you need to achieve your fitness goals. In addition to our fitness center, Twin Hotel boasts a stunning outdoor pool where you can take a refreshing dip or simply lounge by the water. Surrounded by lush greenery, our pool provides a tranquil oasis in the heart of the city. Whether you want to swim a few laps to start your day or relax with a book poolside, our outdoor pool offers the perfect setting. Take a break from your busy schedule and enjoy the soothing ambiance as you soak up the sun or take a leisurely swim. With our top-notch fitness center and inviting outdoor pool, Twin Hotel ensures that you can stay active and make the most of your stay in Surabaya. Whether you're a fitness enthusiast or simply looking to unwind, our sports facilities provide the perfect escape from the hustle and bustle of everyday life. Book your stay at Twin Hotel today and experience the ultimate in relaxation and rejuvenation.

            Convenience Facilities at Twin Hotel in Surabaya

            At Twin Hotel in Surabaya, guests can enjoy a range of convenience facilities that make their stay comfortable and hassle-free. With 24-hour room service, guests can indulge in delicious meals or snacks at any time of the day or night, ensuring that their cravings are always satisfied. The hotel also offers a laundry service, allowing guests to have their clothes cleaned and pressed without any inconvenience. Additionally, the attentive staff at Twin Hotel provide excellent room service, ensuring that guests have everything they need for a pleasant stay. For the safety and security of guests, Twin Hotel offers safety deposit boxes where valuable belongings can be stored securely. The hotel also provides a concierge service, where guests can seek assistance and guidance for their travel needs, whether it's booking tickets or arranging transportation. In today's connected world, staying connected is essential, and Twin Hotel understands this. With Wi-Fi available in public areas, guests can easily stay connected with their loved ones or catch up on work. Lastly, for guests who prefer to smoke, Twin Hotel has a designated smoking area, ensuring a comfortable environment for both smokers and non-smokers. With these convenience facilities, Twin Hotel ensures that guests have a pleasant and hassle-free stay in Surabaya.

            Convenient Transport Facilities at Twin Hotel

            Twin Hotel in Surabaya, Indonesia, offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. The hotel provides airport transfer services, making it easy for travelers to reach their destination without any worries. Upon arrival at the airport, guests can simply relax and enjoy a comfortable ride to the hotel, where they will be greeted with warm hospitality and exceptional service. In addition to airport transfers, Twin Hotel also offers a spacious car park for guests who prefer to drive. Whether you are traveling with your own vehicle or renting one during your stay, the hotel's secure and well-maintained car park provides a convenient and safe place to park. This allows guests to explore the city at their own pace, knowing that their vehicle is in good hands. With these excellent transport facilities, Twin Hotel ensures that guests have a seamless and enjoyable experience from the moment they arrive until the time they depart.

            Comfort and Convenience Await at Twin Hotel's Well-Equipped Rooms

            At Twin Hotel in Surabaya, Indonesia, guests can expect a comfortable and convenient stay with a range of well-equipped room facilities. Each room is thoughtfully designed to provide a relaxing and enjoyable experience. To ensure a pleasant temperature throughout your stay, all rooms at Twin Hotel are equipped with air conditioning. Whether you are visiting Surabaya for business or leisure, staying connected is made easy with complimentary daily newspapers available in each room. For those who like to keep their hair looking its best, a hair dryer is provided in every room. Guests can also indulge in refreshments from the mini bar, which offers a selection of beverages and snacks. To take advantage of the pleasant weather in Surabaya, some rooms feature a balcony or terrace where guests can unwind and enjoy the view. Entertainment options are also available with satellite/cable TV, allowing guests to catch up on their favorite shows or stay updated with the latest news. Additionally, all rooms are equipped with a refrigerator, providing a convenient space to store drinks or snacks. With these thoughtful room facilities, Twin Hotel ensures that guests have everything they need for a comfortable and enjoyable stay in Surabaya.

            Indulge in Culinary Delights at Twin Hotel

            At Twin Hotel in Surabaya, Indonesia, guests can indulge in a delightful culinary experience without ever leaving the comfort of their rooms. With 24-hour room service, you can satisfy your cravings at any time of the day or night. Whether you're in the mood for a hearty breakfast, a quick snack, or a full-course meal, the dedicated staff is always ready to cater to your needs. For those who prefer a more social dining experience, the hotel also features a restaurant where you can enjoy a wide array of mouthwatering dishes. From local Indonesian specialties to international cuisine, the menu offers something to please every palate. The restaurant's inviting ambiance and attentive service create the perfect setting for a memorable dining experience. And if you prefer to dine in the privacy of your room, the restaurant also offers room service, delivering delicious meals right to your doorstep.

            Experience Comfort and Luxury at Twin Hotel's Spacious Rooms

            At Twin Hotel, we offer a range of beautifully designed rooms to cater to every traveler's needs. Whether you're visiting Surabaya for business or leisure, our spacious and well-appointed accommodations are sure to provide you with a comfortable and luxurious stay. Choose from our Business Twin Bed room, featuring 53 square meters of space and two comfortable single beds, perfect for colleagues or friends traveling together. For those seeking a touch of elegance, our Deluxe Kingsize room offers 47 square meters of space and a plush king-size bed, ensuring a restful night's sleep. Families will find our Family Suite ideal, with its generous 53 square meters of space and the option of either a single or queen bed. If you're looking for a cozy retreat, our Junior Twin Room, though compact at 0 square meters, offers a comfortable double bed and all the amenities you need for a relaxing stay. Lastly, for a truly indulgent experience, our Royal Thematic room awaits, boasting 53 square meters of space and a luxurious king-size bed. When you book your stay at Twin Hotel through Agoda, you can enjoy the best prices and a hassle-free experience. With Agoda's user-friendly platform, finding and booking your preferred room is quick and easy. Plus, Agoda guarantees the best rates, ensuring that you get the most value for your money. So why wait? Book your stay at Twin Hotel on Agoda today and experience the perfect blend of comfort, luxury, and convenience.

            Discover the Vibrant Surabaya Center

            Welcome to Surabaya Center, a bustling district in the heart of Surabaya, Indonesia. This vibrant area is known for its lively atmosphere, rich cultural heritage, and modern conveniences. Located just a short distance from Twin Hotel, Surabaya Center offers a plethora of attractions, shopping destinations, and dining options for visitors to explore. Immerse yourself in the local culture by visiting the iconic Surabaya Zoo, one of the largest zoos in Southeast Asia. Home to a diverse range of animal species, this zoo provides a fascinating experience for animal lovers of all ages. For those seeking a taste of history, Surabaya Center is also home to the Heroes Monument, a towering memorial dedicated to the heroes of Indonesia's struggle for independence. Shopaholics will be delighted to discover the array of shopping malls in Surabaya Center. From the upscale Tunjungan Plaza to the trendy Galaxy Mall, there is something for everyone's taste and budget. After a day of shopping, indulge in the local cuisine at the numerous restaurants and street food stalls scattered throughout the district. Whether you're seeking cultural experiences, shopping adventures, or simply want to soak in the vibrant atmosphere, Surabaya Center has it all. Stay at Twin Hotel and immerse yourself in the heart of this exciting district, where modernity meets tradition and where every corner is waiting to be explored.

            Traveling from the Nearest Airports to Twin Hotel in Surabaya, Indonesia

            Surabaya, the vibrant city in Indonesia, is home to the Twin Hotel, a perfect accommodation choice for travelers seeking comfort and convenience. When it comes to reaching Twin Hotel from the nearest airports, there are a few options available. For travelers arriving at Juanda International Airport, the most convenient way to reach Twin Hotel is by taking a taxi or ride-hailing service. The airport is located approximately 20 kilometers away from the hotel, and the journey usually takes around 30 minutes, depending on the traffic. Taxis are readily available outside the airport terminal, and it is recommended to use reputable taxi companies to ensure a safe and reliable journey. Another option for reaching Twin Hotel is by utilizing the airport shuttle service provided by the hotel. This service allows guests to enjoy a hassle-free transfer from the airport to the hotel. It is advisable to contact Twin Hotel in advance to arrange for the shuttle service and to inquire about the schedule and fees. No matter which mode of transportation you choose, the journey from the nearest airports to Twin Hotel will be a breeze, allowing you to start your stay in Surabaya with ease and comfort.

            Discover Surabaya's Iconic Landmarks near Twin Hotel

            Twin Hotel is perfectly situated in Surabaya, Indonesia, surrounded by a plethora of iconic landmarks and attractions that offer a glimpse into the city's rich history and vibrant culture. Just a short distance away, you'll find the renowned Sampoerna Museum, where you can delve into the fascinating world of clove cigarettes and explore the heritage of the Sampoerna family. Another must-visit landmark is the Suramadu National Bridge, an architectural marvel that connects Surabaya with the island of Madura. Take a leisurely stroll or drive across this impressive bridge and marvel at the breathtaking views of the city skyline and the Madura Strait. For nature lovers, Bungkul Park is a delightful oasis in the heart of Surabaya. This urban park offers a serene escape from the bustling city and features beautiful gardens, a lake, and various recreational facilities. It's the perfect spot for a leisurely walk or a picnic with family and friends. History buffs should not miss the opportunity to visit Monkasel (Submarine Monument) and Tugu Pahlawan, both of which commemorate Surabaya's role in Indonesia's struggle for independence. Monkasel is a real submarine turned into a museum, allowing visitors to explore its interior and learn about Indonesia's maritime heritage. Tugu Pahlawan, on the other hand, is a towering monument that pays tribute to the heroes who fought for the country's freedom. Animal enthusiasts can head to Surabaya's Zoo, home to a diverse range of wildlife species. Take a walk through the zoo and encounter elephants, tigers, orangutans, and many more fascinating animals. Religious landmarks are also prevalent in Surabaya. The Ampel Mosque, one of the oldest mosques in the city, is a place of worship and pilgrimage for Muslims. Its beautiful architecture and tranquil atmosphere make it a must-visit for visitors seeking spiritual solace. Another notable religious site is the Muhammad Cheng Hoo Mosque, a stunning Chinese-style mosque named after the famous Chinese admiral. Explore its intricate design and learn about the harmonious blend of Chinese and Islamic cultures. Lastly, the Jembatan Merah, or Red Bridge, is a historic bridge that played a significant role during the Battle of Surabaya in 1945. It serves as a reminder of Surabaya's heroic past and offers a picturesque setting for photography enthusiasts. With Twin Hotel as your base, you'll have easy access to these captivating landmarks and attractions that showcase the best of Surabaya's history, culture, and natural beauty.

            Convenient Public Transport Stations near Twin Hotel

            Located in Surabaya, Indonesia, Twin Hotel offers easy access to several public transport stations, making it a convenient choice for travelers. Semut Train Station, Gubeng Train Station, Surabaya Kota, Sidotopo Train Station, Ngagel, and Pasar Turi Train Station are all within close proximity to the hotel, ensuring that guests can easily explore the city and its surroundings. For those looking to travel further afield, Semut Train Station and Gubeng Train Station are excellent options. These stations provide connections to other major cities in Indonesia, allowing guests to embark on exciting day trips or continue their journey to other destinations. Additionally, Surabaya Kota, Sidotopo Train Station, Ngagel, and Pasar Turi Train Station are all conveniently located near Twin Hotel. These stations offer easy access to various parts of Surabaya, making it effortless for guests to explore the city's attractions, shopping districts, and dining options. Whether guests are traveling for business or leisure, Twin Hotel's proximity to these public transport stations ensures a seamless and hassle-free experience.

            Indulge in Culinary Delights at Twin Hotel

            Surrounded by a plethora of dining options, Twin Hotel is the perfect choice for food enthusiasts. Just a stone's throw away, you'll find a variety of restaurants to satisfy your taste buds. Aiola Eatery offers delectable Italian cuisine with a modern twist, while BONCAFE MANYAR KERTOARJO is a cozy cafe serving up aromatic coffee and light bites. If you're in the mood for seafood, head over to Layar Seafood KH Abdul Wahab Siamin for fresh catches of the day. For a taste of authentic Indonesian cuisine, Apeng Kwetiau Medan - Kedung Doro and Sate Klopo Ondomohen Bu Asih - Walikota Mustajab are must-visit establishments. Soto Ayam 'Cak To' Undaan Wetan and Soto Ambengan Pak Sadi are also nearby, offering flavorful bowls of traditional chicken soup. Craving something unique? Rawon Setan - Embong Malang is known for its rich and savory black beef soup, while Wapo Resto - Airlangga serves up a fusion of Indonesian and Western dishes. For a fine dining experience, Bon Ami Restaurant is the place to be. With such a diverse range of culinary options, Twin Hotel ensures that every palate is catered to.

            Shop 'til you drop at Twin Hotel's surrounding shopping landmarks

            Located in the heart of Surabaya, Twin Hotel offers easy access to a plethora of shopping landmarks. Just a stone's throw away from the hotel is Central Point Mall, a modern shopping complex where you can find a wide range of local and international brands. If you're looking for traditional Indonesian batik, Mirota Batik is the place to go. This bustling market offers a variety of beautifully crafted batik textiles and clothing. For those with a green thumb, a visit to Bratang Flower Market is a must. Here, you can immerse yourself in a sea of vibrant colors and fragrant blooms. Food enthusiasts will delight in the nearby Wisata Rasa, a local food street known for its mouthwatering culinary delights. Don't forget to explore Pasar Keputran, a bustling traditional market where you can get a taste of the local culture and find unique souvenirs. For a more upscale shopping experience, head to Grand City Mall and Marvell City, both offering a wide range of fashion, entertainment, and dining options. Vintage lovers will enjoy browsing through the eclectic collection at Newton Vintage Store. Pasar Genteng, on the other hand, is a great place to experience the local market scene and pick up fresh produce. Last but not least, Plaza Tunjungan is a must-visit for shopaholics, with its extensive selection of high-end fashion brands and department stores. With Twin Hotel as your base, you'll be surrounded by an array of shopping landmarks that cater to every taste and preference.

            Exceptional Value and Service at Twin Hotel

            Twin Hotel in Surabaya, Indonesia, has garnered positive customer reviews for its exceptional value and service. With an overall rating of 6.7, it is clear that guests appreciate the value they receive for their money at this hotel. The 6.8 rating for value indicates that guests feel they are getting a great deal when staying at Twin Hotel. In addition to its value, Twin Hotel also excels in providing excellent service. With a staff performance rating of 6.9, guests have consistently praised the hotel's attentive and friendly staff. Whether it's providing recommendations for local attractions or assisting with any requests, the staff at Twin Hotel go above and beyond to ensure a pleasant stay for their guests. Furthermore, Twin Hotel also receives high marks for cleanliness, with a rating of 7.0. Guests appreciate the well-maintained rooms and public areas, creating a comfortable and hygienic environment. The hotel's commitment to cleanliness adds to the overall positive experience for guests staying at Twin Hotel.

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            Amenities and facilities



            Most talked about facilities


            17 mentions


            9 mentions

            Swimming Pool

            5 mentions


            5 mentions

            Languages spoken
            • Indonesian
            Internet access
            • Free Wi-Fi in all rooms!
            • Internet
            • Wi-Fi in public areas
            Things to do, ways to relax
            • Fitness center
            • Hot tub
            • Massage
            • Sauna
            • Spa
            • Spa/sauna
            • Steamroom
            • Swimming pool [outdoor]
            Dining, drinking, and snacking
            • Restaurants
            • Room service [24-hour]
            Services and conveniences
            • Concierge
            • Elevator
            • Laundry service
            • Safety deposit boxes
            • Smoking area
            For the kids
            • Family room
            • Swimming pool [kids]
            • Pets allowed
            Getting around
            • Airport transfer
            • Car park [on-site]


            Kalisari 1 no 1, Surabaya Center, Surabaya, Indonesia, 60273


            • Juanda International Airport (SUB)
              14.8 km
            • Abdul Rachman Saleh Airport (MLG)
              76.4 km
            Public transportation
            • Semut Train Station
              860 m
            • Surabaya Kota
              1.1 km
            Hospital or clinic
            • Gedung Utama RS Adi Husada
              230 m
            • Tunjungan Plaza
              1.6 km
            Convenience store
            • Indomaret
              1.0 km
            Cash withdrawal
            • ATM
              20 m 1 min walk

            What's nearby

            Popular landmarks
            • Suramadu National Bridge
              710 m
            • Tugu Pahlawan
              1.3 km
            • Tunjungan Plaza
              1.6 km
            • Monkasel (Submarine Monument)
              2.3 km
            • Sampoerna Museum
              2.7 km
            • Bungkul Park
              4.5 km
            • Surabaya's Zoo
              5.2 km
            • Surabaya Town Square
              5.2 km
            • Pakuwon Food Festival
              6.5 km
            • Masjid Nasional Al Akbar Surabaya
              10.2 km
            Nearby landmarks
            • Rumah Suci Bodhimandala
              130 m
            • Taman Hiburan Rakyat (THR)
              180 m
            • Masjid Cheng Hoo Mosque
              190 m
            • Gedung Utama RS Adi Husada
              230 m
            • Dr. Silvester Hariwidodo D.Spa
              230 m
            • Blok E RS Adi Husada
              230 m
            • Rumah Sakit Adi Husada Undaan Wetan
              270 m
            • Surabaya Youth Park
              270 m
            • Muhammad Cheng Hoo Mosque
              270 m
            • UGD RS Adi Husada
              320 m
            Distances shown are straight-line distances on the map. Actual travel distances may vary.

            Property policies

            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            All children are welcome.

            Infant 0-1 year(s)
            Stay for free if using existing bedding.
            Baby cot/crib may be requested directly from the property.
            Children 2-12 year(s)
            Stay for free if using existing bedding.
            If you need an extra bed, it will incur an additional charge.
            Guests 13 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            • When booking more than 5 rooms, different policies and additional supplements may apply.

            Some helpful facts

            The property
            • Number of rooms 81

            Reviews of Twin Hotel from real guests

            Room comfort and quality6.8
            Value for money6.8
            High score for Surabaya
            9+ Exceptional (8)
            8-9 Excellent (21)
            7-8 Very Good (45)
            6-7 Good (35)
            <6 Below Expectation (65)
            Guest Type

            Show reviews that mention 

            Showing 174 verified guest comments
            MOHD from Malaysia
            Stayed 1 night in May 2011

            Worth your money, best service and great location”

            Peaceful environement, helpful staff

            I was travelling with 2 of my friends. This is our 1st trip to Surabaya. We spend one night in Surabaya then continue our journey to Bali by bus. The hotel is great, good location, nice food and the staff are really helpful.Taxis in Surabaya knows the hotel well, so no problem of going around searching for the place. The hotel collected Rp200,000 as deposit, and unluckily, i forget to collect back or the hotel also forget to remind me to collect that amount when i checked out..may be we are too excited to go to Bali..

            Reviewed June 07, 2011
            MOHD from Malaysia
            Family with teens
            Stayed 2 nights in February 2013

            Great service”

            located quite near to most attractions.

            Everyone in the hotel is very helpful and very approachable. Ask for help, they will attend to you! Hotel location is not really in the middle of the city, but the traffic jam can be a headache. So plan your time carefully. Go for higher floors. You will be able to get a breathtaking view of Surabaya. Spa was great. Food was basic. Room amenities were basic. The swimming pool was fine. The bar was fantastic. The staff are polite and some are really gorgeous :'). Public transports are available anytime. There is a travel and tours agency at the lobby as well as 24 hour mini grocery store. Overall: Satisfied.

            Reviewed February 04, 2013
            thelvia from Indonesia
            Stayed 1 night in August 2013

            Business Hotel”

            Simple, Location, A bit old

            The bed is quite comfy for that price. If you choose high floor you can sea Surabaya City Light at night. Not really in the middle of Surabaya like Darmo Neighborhood. But over all for the price i paid, it's a good value.

            Reviewed August 17, 2013
            Very good
            qian from China
            Business traveler
            Stayed 1 night in May 2011

            good location / very nice restaurant”

            good location / very nice restaurant /very good Vegetable soup

            Cost-effective/Good location/Good service/there is charge business center/The restaurant serve very tasty vegetable soup /my bathroom has a water heater problem,Only hot and cold water,No mild temperature,so i have a shower problem in this hotel/Unfortunately,Because of lack of room, we moved on The third day of stay/We ordered a suite of two rooms,High Floor,Good vision/Surabaya few tall buildings, this hotel is good choice.

            Reviewed May 22, 2011
            Rafizah from Singapore
            Stayed 2 nights in April 2012

            Good service... Nice n polite staff, smiley faces.”

            Nice polite staff

            Breakfast should b better, juz a simple breakfast or can just have a nice meal many good n cheap food in Surabaya shopping malls.

            Reviewed April 25, 2012
            This is a popular property. Don't miss out!

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