Twin Hotel
Kalisari 1 no 1, Surabaya Center, Surabaya, Indonesia, 60273 - See map
Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Highlights
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
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Workout and Leisure
Fitness center
Swimming pool [outdoor]
Facilities
Airport transfer
Car park
Hot tub
Sauna
Spa
Room service [24-hour]
Your dates are popular among travelersPopular destination! Properties in Surabaya are being booked every minute!
Worth your money, best service and great location”
I was travelling with 2 of my friends. This is our 1st trip to Surabaya. We spend one night in Surabaya then continue our journey to Bali by bus. The hotel is great, good location, nice food and the staff are really helpful.Taxis in Surabaya knows the hotel well, so no problem of going around searching for the place. The hotel collected Rp200,000 as deposit, and unluckily, i forget to collect back or the hotel also forget to remind me to collect that amount when i checked out..may be we are too excited to go to Bali..
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Great service”
Everyone in the hotel is very helpful and very approachable. Ask for help, they will attend to you! Hotel location is not really in the middle of the city, but the traffic jam can be a headache. So plan your time carefully. Go for higher floors. You will be able to get a breathtaking view of Surabaya. Spa was great. Food was basic. Room amenities were basic. The swimming pool was fine. The bar was fantastic. The staff are polite and some are really gorgeous :'). Public transports are available anytime. There is a travel and tours agency at the lobby as well as 24 hour mini grocery store. Overall: Satisfied.
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Business Hotel”
The bed is quite comfy for that price. If you choose high floor you can sea Surabaya City Light at night. Not really in the middle of Surabaya like Darmo Neighborhood. But over all for the price i paid, it's a good value.
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good location / very nice restaurant”
Cost-effective/Good location/Good service/there is charge business center/The restaurant serve very tasty vegetable soup /my bathroom has a water heater problem,Only hot and cold water,No mild temperature,so i have a shower problem in this hotel/Unfortunately,Because of lack of room, we moved on The third day of stay/We ordered a suite of two rooms,High Floor,Good vision/Surabaya few tall buildings, this hotel is good choice.
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Good service... Nice n polite staff, smiley faces.”
Breakfast should b better, juz a simple breakfast or can just have a nice meal outside...so many good n cheap food in Surabaya shopping malls.
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Cozy place in a great location.”
I would definitely come here again for my next trip to Surabaya. Its near to all the places that we need to go. Just nice - the staff made me feel welcome, nothing fancy but comfortable. Taxis are readily available round the clock and they charge by the meter and that cannot be said the same for many other cities around the world.
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Nice, Clean, Friendly”
The hotel is nice, staff is friendly, the room is neat and comfortable. The security is very strict. easy to access around the centre of surabaya
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Surabaya”
no internet in the rooms. Location not easy to find too, new hotel not very well know by most taxi drivers. air-con only in bedroom, lounge area becomes unusable. Nice kitchenette, a microwave would be a brilliant idea. I would day the best amongst the four other hotels I utilized in Surabaya Staff Members outstanding service and helpful, they really do go the extra mile for guests
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Spacious rooms, so-so location”
The hotel is located in an area where there are a few commercial establishments although it is just a kilometer away from the city center. Hence, this is not a walkable hotel (one will always need a taxi to get in and out of the hotel area). Some of the personnel are really helpful and accommodating while a few are just not reliable and competent. For example, I was asking for this front desk personnel (male) to print my flight itinerary, but he just let me wait for around 10 minutes without being able to provide any substantial assistance. As regards the rooms, I love how spacious they are. The bathroom, too, is spacious but there was no bathtub (although our room was a deluxe).
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Nice 1 year old hotel, clean rooms”
Hotel was clean, and rooms were comfortable and fairly new and western designed. but the hotel clearly lacked management guidance or experience. Downside was that there was no free internet in the room while nowadays you can even get free wifi in a 'warung' along the street. personnel breakfast area was friendly, but was clueless. They forgot to clean our rooms despite the 'please clean room' sign and the other day we didn't get full amenities. Despite all I would stay again in this hotel under the same price of Rp 400000 all included, as the rooms are clean and feel comfortable with western looks. the bell boy and security however were perfect.
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In term of Room: good Hotel to Choose”
If a nice room-setting and the cleanness of the room are the most important aspects you are looking for from a hotel, Twin Hotel can be one of your options although breakfast menu may not thrill your tongue. The service from the hotel staff is good and friendly.
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The twins”
The hotel was very new.The family suite had 2 room a double bed and a single bed.Brand new linen and very clean room. The location was ok kind of close to a new hotel.Very close to a cemetery and a Muslim Mosque prayers at odd times bellowing through the streets and can be heard at the hotel room. The wii fi in room was very choppy mostly never worked.Only certain floors had it bit lobby and restaurant worked fine.Nice pool. Restaurant had limited food but breakfast was great.
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Lovely hotel in strategic location down town ”
I enjoyed stay here, since the hotel located in strategic area in down town Surabaya. Close to shopping area. Service to be improved. The room boy entered to clean the room without pre-information. Breakfast is simple but the taste is OK. I enjoyed swimming in the clean and good water quality in the pool. This should be maintained.
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Great Hotel Apartment”
near with pasar atum shopping center, hi tech mall, and also itc carrefour. good for shopping merchandize, souvenir, apparel, gadget, and many things. also quite near with city center such as tunjungan plaza surabaya or plaza surabaya. easiest public transport is with the taxi provided from the hotel.
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Great hotel but its hard to find the location”
When i came to surabaya it's already night and than when we driving to search the location of this hotel is difficult, but when we arrive the hotel staff is very helpful and also when we see the room is big and very clean too. Overall I think this hotel is great place to stay
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Great Hotel”
Overall we had great experience. The hotel staff are very friendly, the room is clean and the location is strategic to shopping area and food market. The only drawback is the breakfast.
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Good apartement service”
Location near center of surabaya city but air con in room is not cool enough, need more maintenance for room, breakfast very poor food, transportation taxi is good, standby in front lobby. And staff is very friendly, wifi service need pay in room.
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Small area hotel, good parking area, spacious room”
I knew this hotel by Agoda.com, I was interested because it's have large volume rooms, suitable for families, a competitive price, and located in the central of Surabaya City.
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Comfortable and Affordable”
the room looks like a room of a apartment, but it is quite comfortable, quite big for it's price. It is not situated on a main road, you have to do a little walk to get to the main road, also got a fitness center, doesn't provide free wi-fi, doesn't provide tea/coffee maker, the menu on the breakfast is not very many.
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comfort”
it's nice vacation with the big family, surrounding with historical view of Surabaya
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