Experience Unmatched Comfort and Convenience at Thistle Trafalgar Square
Thistle Trafalgar Square is a 4-star hotel located in the heart of London, United Kingdom. The hotel boasts of a wide range of facilities to ensure guests have a comfortable and enjoyable stay. These include air conditioning, hair dryer, satellite/cable TV, and free Wi-Fi in all rooms. For those who require laundry services, dry cleaning, and luggage storage, Thistle Trafalgar Square has got you covered. The hotel also offers a delicious breakfast buffet and continental breakfast options. Guests can also enjoy room service, express check-in/check-out, daily housekeeping, and safety deposit boxes for added convenience. The hotel's concierge is always available to assist guests with any requests they may have. Additionally, there are designated smoking areas and Wi-Fi in public areas for guests who prefer to smoke or work outside their rooms.
Room Types at Thistle Trafalgar Square
Thistle Trafalgar Square offers a variety of comfortable and spacious room types to suit any traveler's needs. Choose from the Deluxe King Room, Deluxe Twin Room, Executive King Bed, Junior Suite Double bed, Standard Double, or Standard Twin, all equipped with modern amenities and stylish furnishings.
Explore London's Iconic Landmarks from Thistle Trafalgar Square
Thistle Trafalgar Square is ideally located for those looking to explore some of London's most iconic landmarks. The National Gallery, home to over 2,300 paintings from the mid-13th century to the 1900s, is just a short walk away. Covent Garden, known for its street performers, boutique shops, and restaurants, is also within easy reach. And of course, Trafalgar Square, with its famous fountains and the iconic Nelson's Column, is right on your doorstep. If you're in the mood for some retail therapy, Oxford Street, London's premier shopping destination, is just a few minutes away by foot. With so many world-renowned attractions within easy reach, Thistle Trafalgar Square is the perfect base for your London adventure.
Friendly and Helpful Staff with Excellent Customer Service
Thistle Trafalgar Square's customer reviews rave about the hotel's friendly and helpful staff, with many guests expressing their intention to book again when visiting London. The staff's excellent customer service, particularly that of Asher Sulenan, was highlighted for being patient, kind, and helpful. Guests also appreciated the hotel's cleanliness and good property, as well as the delicious and varied breakfast offered. Overall, Thistle Trafalgar Square provides a great experience and comes highly recommended for its best location and welcoming staff.
Experience Unmatched Comfort and Service at Thistle Trafalgar Square
Thistle Trafalgar Square in London, United Kingdom, has received consistently high ratings from its satisfied customers. With an overall rating of 8.3, guests have praised the hotel's unparalleled location, with a score of 9.5, placing them in the heart of the city. The hotel's staff has also earned high marks for their exceptional service, with a rating of 8.5. Guests have described their experience as comfortable, with a score of 8.4, and have noted the hotel's cleanliness, with a rating of 8.5. While the hotel's food and dining received a score of 7.0, guests have still raved about the hotel's value, with a rating of 7.8, and its facilities, with a rating of 7.6. With such high ratings in multiple categories, Thistle Trafalgar Square is the perfect choice for those seeking a comfortable and convenient stay in London.
7 nights at Thistle”
The staff were incredibly helpful! The room was spacious and the view was great. Overall, I love the vibes of this hotel. Warm, friendly, hospitable. It is also near Chinatown and Piccadilly so it is very convenient to walk to these places.
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Dear Pam, We sincerely appreciate that you took the time to share your positive feedback following your recent visit at Thistle Trafalgar Square. I am absolutely delighted that you had such a great stay in, and that our care and location has proved to be a plus point during your stay. Thank you again for your time and we look forward to welcoming you back for another great experience with us! Best regards, Ahmed Reception Manager
good location”
very good location and yet quiet place for good night sleep. Staff are nice and friendly. Good breakfast too.
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Dear Yip, Thank you for your review. We are pleased that you enjoyed the breakfast and found the hotels location so convenient during your visit to London and that the team looked after you during your stay. We do hope to welcome you back to the hotel again in the future. Kind regards, Reception Team
Fall holiday in London”
Fantastic location, friendly staff and great room (received complimentary upgrade). Most landmarks are walking distance. The breakfast buffet was my daughter’s favourite.
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Dear Erik, Thank you for your review on your recent stay with us. We are glad you enjoyed your stay and the complimentary upgrade and found the location of the hotel convenient when visiting London. We do hope to welcome you back to the hotel again in the future. Kind regards, Milan
how close can you get”
best room near all the action
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Dear Erik, Thank you for your review. We do hope to welcome you back to the hotel again in the future. Kind regards, Reception team
Exceptional”
Location was great. Staff were friendly. Lovely room, bed was comfortable. Lovely spread for breakfast
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Dear Kelly, Thank you for your feedback. I'm delighted you enjoyed your stay with us and our team looked after you so well! I would like to take this opportunity to thank you for choosing Thistle Trafalgar Square Hotel for your stay and I really do hope to welcome you back with us in the future. Kind Regards, Janina
Great hotel”
Room was lovely - not too small. Bed was comfortable. Bathroom very nice. Breakfast excellent - both in choice, variety and quality Good location near to Leicester square but immediate area a bit seedy. Don't expect lovely views from the windows! I would definitely go there again. For the value one of the best I have been to in Central London
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Dear Veronica, Thank you for your review. We are pleased that you enjoyed the breakfast and found the hotel's location so convenient during your visit to London and that the team looked after you during your stay. We do hope to welcome you back to the hotel again in the future. Kind regards, Sofia
Good value for money ”
It met my expectations. It’s truly what it says in the ad.
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Dear Aimee, Thank you for your review on your recent stay with us. Thank you for choosing the Thistle Trafalgar and hope to welcome you back in the future! Best regards, Milan
Exceptional”
Room great as was the breakfast next morning. Staff friendly and helpful. My only minor complaint would be the coffee facilities not providing for people that enjoy a regular white coffee when they wake up. Hotel well placed with short walks only to Piccadilly and Leicester Sq tube stations.
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Dear Valerie, Thank you for your review. We are pleased that you enjoyed the breakfast and found the hotels location so convenient during your visit to London and that the team looked after you during your stay. We do hope to welcome you back to the hotel again in the future. Kind regards, Milan
Exceptional”
Good place to stay
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Dear Valued Guest, Thank you for taking the time to feedback on your recent stay with us. We are delighted to hear that you had a good stay with us at the Thistle Trafalgar Square. We hope it won't be too long till we see you return. Kind regards, Milan
Top hotel near Piccalilli ”
Modern and nice hotel, perfect central position, 20-30’ walk from Victoria station. Breakfast buffet good. Only negative point the sound isolation between rooms could be better.
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Dear Yannick, Thank you for taking the time to review us. It's great that you had an overall good stay at our superb central location. We look forward to welcoming you back for a future visit. Kind regards, Reception Team
Excellent”
Appreciated the attention to detail: allowing early check in, mince pies and hot chocolate at reception for Christmas period, Christmas sock on the door when we woke up on Christmas day and allowing us to check out a bit later. Thank you to Asif and staff.
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Dear Lezelle, Thank you for your review. We are pleased that you found the hotels location so convenient during your visit to London and that the team looked after you during your stay. We do hope to welcome you back to the hotel again in the future. Kind regards, Reception team
Very good”
Excellent location, easy to get around and near the tube. However housekeeping was inconsistent, out of the 4 nights we stayed in only 1 bottle of water and 1 sets of towel were given for the 3 of us. Weird.
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Dear Jolene, It's great that you had an overall good stay at our superb central location. We will be addressing your comments with the Housekeeping team to ensure all rooms are initially checked and amenities replenished to the Hotel's required standard. We hope to see you return to the Thistle Trafalgar Square in the future. Kind regards, Reception Team
Excellent”
EVEREY THING WAS GREAT ACCEPT THE MATTRESS ..
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Dear Vered, Thank you for taking the time to feedback on your stay at the Thistle Trafalgar Square. I'm delighted you enjoyed your stay. We look forward to welcoming you back for a future visit. Kind regards, Sofia
Great location”
Hotel’s location is truly convenient. Right smack in the middle of Leicester Square. Bed is comfortable, staff is polite and the room size is bigger than most hotel in London. The only minus point is the cost. Truly expensive!
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Dear Kim, Thank you for your review on your recent stay with us. We are glad you enjoyed your stay and found the location of the hotel convenient when visiting London. I am sorry to hear that you found the hotel expensive, we do set our prices on demand and prices do vary dependant on availability. We do hope to welcome you back to the hotel again in the future. Kind regards, Milan
Great location”
I was upgraded to another room as the room I had initially booked had a broken A/C. Although the staff were helpful in making this happen, it was inconvenient as these thing should have been checked prior to checking in. The bathrooms were not very clean, the carpets had stains everywhere and lack of extra power outlets next to beds (only on one side) without the lamp. The premium prices for this hotel is purely for the location. The bathrooms definitely need a renovation / proper clean up. Great breakfast.
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Dear Mandrinee, Thank you for your review. We are pleased that you found the hotels location so convenient during your visit to London. Our Housekeeping team does their best to deliver high standard room service and I apologise that we were not able to meet your expectations. We will be really grateful if you allow us the opportunity to welcome you back next time you plan to come to London. Best regards, Reception team
Small rooms and poor quality breakfast for top London Prices”
The reception staff Waleed was excellent but from then the stay was well below that expected of a 4* hotel. The standard double bedroom was very small and had only 1 drawer for clothes. The bathroom was adequate with a walkin shower but it did not have an illuminated mirror for shaving and ladies makeup. Breakfast was sub standard with cold sausages and bacon and eggs that were overcooked. There was only one sel serve coffee machine and one toaster. In a 4* hotel I would have expected drinks and toast to be brought to the table. Overall a high priced poor value 4* hotel
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Dear John, Thank you for your feedback. I will pass your kind words to our reception team. It's very disappointing to see the overall experience with us was not quite up to your expectations, please accept my sincere apologies for that. I can assure you poor service is not typical for our hotel and I will personally speak with the team and follow up on this case. I would like to take this opportunity to thank you for choosing Thistle Trafalgar Square for your stay and I really do hope you will give us another chance when visiting London. Kind Regards, Janina
First hotel downgrade”
We had booked an executive room but due to the malfunction of the aircon, we were downgraded to a room with disabled access. The female staff at the counter informed us that there will be a 20% goodwill discounted applied to our credit card as we did not receive the room we paid for. We were told the travel agent (Agoda) would provide the credit. It is three months since our trip, I’ve not had that credit and the hotel is disputing this charge. Worse stay of my life. Paying for a room I did not book.
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Dear Melissa, Thank you for taking the time to complete our survey. I am deeply sorry that we didn't meet your expectations. I have checked your reservation and I can confirm that we have already applied the discount to your booking on the day you checked out. Your travel agent is holding your credit, you will need to contact Agoda. Kind regards, Reception Team
Great location”
Location is great but there is no real bar and a very small restaurant. Rooms small and in need of a bit of loving care. Nothing wrong with the hotel but for a 4 star you would expect better. You pay for the location mostly
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Dear Demis, Thank you for providing your feedback further to your recent stay. I am sorry to read that your stay was not satisfactory and did not meet your expectations. I will take your feedback on board and address these issues to ensure the standard does not fall short again. We are hoping for the opportunity to welcome you back to show you that we can fully meet all your expectations. Kind regards, Sofia
It was OK ”
For the price, to be honest it felt overpriced. Can you believe there's stairs leading to the lift, we had to carry our bags down the stairs to get to the lift. So if you have heavy luggage like us, maybe reconsider. Staffs were OK, not super friendly but again our expectations weren't high. They had nespresso in the room to justify the price perhaps? Thankfully we only stayed 1 night. Overall OK
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Dear Paveena, Thank you for your review on your recent stay with us. Please accept my most sincerest apologies for not meeting your expectations on this occasion. We do hope you will consider staying with us once again in the future as our rates do change with the demand. We hope that we will be able to make up for your past experience and fully meet all your expectations on that occasion. Best regards, Milan
Acceptable”
Smelly and untidy, too many to mention
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Dear Yu, Thank you for your feedback. Please accept my apologies for the room condition not being up to your expectations. I can assure you poor service is not typical for our hotel and the issue has been followed up. Thank you for choosing Thistle Trafalgar Square hotel for your stay and I really do hope you will give us another chance when visiting London. Kind Regards, Janina