This property is in high demand!
3 travelers have booked today.
USD
Book The Royal Surakarta Heritage - MGallery Collection
Removed from saved list
8.7
Excellent
1,598 reviews
1,598 reviews
"My room was absolutely spotless and refreshed and cleaned promptly every morning."
"Clean n good hotel"
"It is walking distance to few interesting places, likes keraton, major house even to the night market."
"Great location,"
"The room is huge and has complete facilities."
9.3
Exceptional
Location rating score
The Royal Surakarta Heritage - MGallery Collection
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Pasar Kliwon, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Museum Batik Danar Hadi. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Hygiene Plus
920 meters to public transportation
Check-in [24-hour]
Airport transfer
Excellent breakfast
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Front desk [24-hour]
Airport transfer
Bicycle rental
Valet parking
Swimming pool [indoor]
Fitness center
Shuttle service
Free Wi-Fi in all rooms!
3 travelers have booked today.
Value for money | 8.7 |
Distance to city center | 0 km |
Location rating | 9.3 |
Nearest airport | Adisumarmo International Airport (SOC) |
Distance to airport | 10.9 km |
Does The Royal Surakarta Heritage - MGallery Collection offers connecting/adjoining rooms?
The Royal Surakarta Heritage - MGallery Collection offers connecting rooms for guests who wants to stay connected to their friends or family with accessible doors between rooms. You can find the connecting room details by hovering over "See all room facilities" in the room selection which may be limited to certain types of room only.
Does The Royal Surakarta Heritage - MGallery Collection have bars on-site?
Experience your holiday vacation the best way yet with The Royal Surakarta Heritage - MGallery Collection's bar and poolside bar readily available right in front of your doorstep for when you need a drink or two.
Does The Royal Surakarta Heritage - MGallery Collection have a swimming pool?
While staying at The Royal Surakarta Heritage - MGallery Collection, you can take pleasure in the swimming pool facility to get your day started the right way with a splash for a rejuvenating morning or evening.
Does The Royal Surakarta Heritage - MGallery Collection offer spa services?
You can enjoy your stay at The Royal Surakarta Heritage - MGallery Collection even more by enjoying the property's available spa services that are offered for all its guests to make your evening or night far better.
What is the average travel time to the closest airport from The Royal Surakarta Heritage - MGallery Collection?
The average travel time to get from The Royal Surakarta Heritage - MGallery Collection to the airport is 45 minutes, but please bear in mind that the travel time may vary based on traffic, weather conditions, and time of day.
What are the property's policies for children's bedding at The Royal Surakarta Heritage - MGallery Collection?
The Royal Surakarta Heritage - MGallery Collection's policy relating to children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
At what time of the year is The Royal Surakarta Heritage - MGallery Collection most popular?
The Royal Surakarta Heritage - MGallery Collection's most popular month where verified guests have stayed the most is in April.
What was the average room rate for The Royal Surakarta Heritage - MGallery Collection been in the past month?
The average room rate for The Royal Surakarta Heritage - MGallery Collection in the past month is 542436.53 IDR, compared to city's average of 249511.79 IDR.
What do past travelers like most about The Royal Surakarta Heritage - MGallery Collection?
Past guests that stayed at The Royal Surakarta Heritage - MGallery Collection have given this property a rating of 9.307 for its exceptional location as the main highlight for their stay.
What is the verified guest review consensus about The Royal Surakarta Heritage - MGallery Collection's Wi-Fi?
73.0% of our verified customer assessments have given a positive review and comments about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for The Royal Surakarta Heritage - MGallery Collection down in the review section.
What is the average rating that past Group travelers have given to The Royal Surakarta Heritage - MGallery Collection?
Verified group travelers that have stayed at this property have given The Royal Surakarta Heritage - MGallery Collection an average rating of 8.6. You can look up more comprehensive customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.
Can special events be hosted at The Royal Surakarta Heritage - MGallery Collection?
Services for audio-visual equipment are made available to help your event go smoothly.
10
"My room was absolutely spotless and refreshed and cleaned promptly every morning."
Karen
|
June 30, 2023
8
"Clean n good hotel"
Claudia
|
May 23, 2023
9.2
"It is walking distance to few interesting places, likes keraton, major house even to the night market."
Traveller
|
June 28, 2023
The Royal Surakarta Heritage - MGallery Collection
The Royal Surakarta Heritage - MGallery Collection, located in Surakarta city center, is a popular choice for travelers. With its convenient location, the hotel offers easy access to the city's must-see destinations.
The Royal Surakarta Heritage - MGallery Collection offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Surakarta.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at The Royal Surakarta Heritage - MGallery Collection guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, bottled water, a coffee or tea maker and mini bar in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. For sophisticated relaxation, be sure to visit the executive lounge.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at The Royal Surakarta Heritage - MGallery Collection. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at The Royal Surakarta Heritage - MGallery Collection which has a selection of halal options.
A night in at the hotel's bar can be as fun as a night out with your travel companions. Guests who prefer to make their own meals will love the in-house shared kitchen available here.
The Royal Surakarta Heritage - MGallery Collection offers unique recreational opportunities for all guests. Finish your vacation days right by dropping in at the massage, spa and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.
Around the property
The Royal Surakarta Heritage - MGallery Collection provides an excellent base for exploring the sights of Surakarta in-depth. The best way to remember your time in Surakarta is with a nice gift at Klewer Market located about 480 m away.
8.6
Housekeeping
13 mentions
Breakfast
12 mentions
Swimming Pool
11 mentions
Food & Dining
8 mentions
9.3
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
Show reviews that mention
Back to search results
Back to room choices
|Dismiss
920 meters to public transportation
Airport transfer
Free Wi-Fi in all rooms!
Sauna
all is great!!super!!”
My family and I stayed on 31 December 2022 for the new year celebration. I am lucky that the hotel is near to Balai Kota Surakarta, where the Ramayana dance was performed. it is close to the hotel, and we just have to take a walk from the hotel to the venue. about facilities, the bed, bathtub, and breakfast, are great. we enjoy staying in The Royal Hotel
See room deals
Dear Akhmad, We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - MGallery Collection. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best Regard, Toat Edi Wijaya General Manager
it's truly a 5 stars hotel wirh a budget price”
What I impressed for the first time was the lobby. it was very big lobby and it was very beautiful with Indonesian's Heritage. When I entered the room, the room was very beautiful and clean. also the single beds were very big. the staffs were also very kind. Good job everyone
See room deals
Dear Sofie, Thank you for choosing The Royal Surakarta Heritage Hotel and giving a good review of our hotel. It is very encouraging to hear that our standards of service and hospitality can meet your wishes and expectations, we continue to do our best to ensure that all our guests have the best possible stay. We will share your review with the whole team. We are sure that this feedback will motivate all staff to continue to improve service quality. We look forward to welcoming you back to our hotel on your next visit! Warm regard, Toat Edi Wijaya General Manager
Very great location, at the heart of Solo”
You will feel the authentic Solo ambience when you enter the hotel. Room was spacious, staff was great. We arrive at night and when the see us, 2 adults with 3 kids, the staff suggest to put the twin bed together and also put us on connecting room without us asking. Surrounding area is great, many good food nearby, also walking distance to Pasar Gede and Balai Kota. I like it most then Solo Baru area.
See room deals
Dear Henokh, We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - MGallery Collection. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best Regard, Toat Edi Wijaya General Manager
Nice and comfortable hotel”
strategic location in the center of Surakarta, near the culinary center, near tourist attractions, friendly staff. highly recommended if you go to Surakarta
See room deals
Dear Agus, Warm Greetings from The Royal Surakarta Heritage Hotel Solo, We are very grateful for your comments regarding your trust and choice of staying at The Royal Surakarta Heritage Hotel Solo. We are very proud to receive this great feedback. We will share your review with the whole team. We are sure that this feedback will motivate all staff to continue to improve service quality. Once again, thank you for sharing your experience, and we are waiting for your return to stay at our place. Best regards, Toat Edi Wijaya General Manager
Very nice stay experience”
The location is soo strategic. Very close to keraton, klewer, kauman batik. At night you can walk to Galabo or naik becak to ngarsopuro to find dinner or snacks. There's a bathtub in every room. We got superior room with connecting door and it was spacious enough. The staff are very friendly and helpful. We got our room cleaned and new ammenities every day. The swimming pool was fine.
See room deals
Desiana yang terhormat, Salam Hangat dari The Royal Surakarta Heritage Hotel Solo, Kami sangat berterima kasih atas komentar Anda mengenai kepercayaan dan pilihan menginap di The Royal Surakarta Heritage Hotel Solo . Sangat membanggakan sekali bagi kami untuk menerima umpan balik/tanggapan luar biasa ini. Kami akan memberitahukan komentar Anda kepada seluruh tim. Kami yakin bahwa umpan balik ini akan menjadi motivasi/semangat bagi semua staf untuk berusaha terus meningkatkan kualitas layanan. Sekali lagi terima kasih karena telah memberitahukan pengalamannya, dan kami menunggu kedatangan kembali untuk menginap di tempat kami. Hormat Kami, Toat Edi Wijaya General Manager
Would love to stay here again”
Everything is great. I put staff review in 4 stars due to the less friendly and warm only..They're still doing their job well and nice, just that they barely smile and/or showing hospitality. I remember only 1 receptionist staff and 1 house keeping staff who do the job really well, it's really nice to get the response from them, but too bad they don't wear nametag so I can't shout their names here. But overall, really great. Thank you for the service. Stay safe, happy, and healthy :)
See room deals
Dear Ginanjar, Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage - MGallery Collection. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We will share your review with the whole team. We are sure that this feedback will motivate all staff to continue to improve service quality. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager
Artistic and Strategic hotel”
Located at the centre of Surakarta city within walking distance to pasar gede and klewer. The hotel has lots of artistic ornaments as decorations.
See room deals
Dear Jully, Thank you for taking time to give rating of your experience. We appreciate so much your rating. We are glad that you enjoy your visit and we are looking forward to welcome you again at The Royal Surakarta Heritage Solo. Sincerely, Toat Edi Wijaya General Manager
3 nights in Solo”
The hotel is absolutely beautiful and in a great location for visiting the sights of Solo. As mentioned in other reviews, the hotel is a bit rundown (the sinks don't drain properly, the TVs are very old and the lifts are old and slow) however this did not impact our stay as we were out the majority of our time in Solo. The staff are friendly and there is a nice variety of both Indonesian and Western options at breakfast. I would recommend this hotel as long as you don't want all the mod cons.
See room deals
Dear Isabella, Warm Greetings from The Royal Surakarta Heritage Hotel Solo, We are very grateful for your comments regarding your trust and choice of staying at The Royal Surakarta Heritage Hotel Solo. We are very proud to receive this great feedback. We will share your review with the whole team. We are sure that this feedback will motivate all staff to continue to improve service quality. Once again, thank you for sharing your experience, and we are waiting for your return to stay at our place. Best regards, Toat Edi Wijaya General Manager
Strategic Location!”
The location is strategically in between 2 palaces (walking distance to both Hadiningrat Palace and Mangkunegara Palace). The interior of the hotel is beautiful and the staffs' services are superb! It's passed by the tram and trans solo bus. Walking distance to Pasar Klewer and Pasar Gede. Very convenient to have a morning run surrounding the area.
See room deals
Dear Eka, We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi wijaya General Manager
Great stay in the heart of Solo!”
Upon check in, we receive an upgrade from Executive to Junior Suite. The room is really big, with extra beds will suit a family with children. Bed and pillows are extra-comfy. The hotel seems quite old, but maintained well. Quality of amenities is more of a 4-star than 5-star, but it is good value for money and their service is truly good. The only thing I'm less satisfied about is the bathtub and the surrounding area is a bit dusty, so we need to wash it first before using it. It's located within walking distance to a lot of attractions in Solo, so we could park our car in the hotel and walked to Kampung Batik Kauman, Pasar Klewer, Pasar Gedhe, Keraton Surakarta & Pura Mangkunegaran, Pasar Barang Antik Triwindu, Museum Keris, Museum Danar Hadi. If you don't mind walking a bit further, Kampung Batik Laweyan in also just about 30mnts walk from the hotel. It is also within walking distance to great food like Nasi Liwet & Cabuk Rambak Bu Parmi, Gudeg Ceker Margoyudan Bu Kasno, Tengkleng Klewer Bu Edi, etc. You can also find jajan pasar & pecel in Pasar Gedhe
See room deals
Dear Tara , Warm Greetings from The Royal Surakarta Heritage Hotel Solo, We are very grateful for your comments regarding your trust and choice of staying at The Royal Surakarta Heritage Hotel Solo. We are very proud to receive this great feedback. We will share your review with the whole team. We are sure that this feedback will motivate all staff to continue to improve service quality. Once again, thank you for sharing your experience, and we are waiting for your return to stay at our place. Best regards, Toat Edi Wijaya General Manager
Exceptional”
I got my room in 9th floor, number 908. I am super happy with my view, fyi i booked superior room. The room is super clean. Actually i wanna taste the breakfast but this location is very strategic to street culinary.
See room deals
Dear Junita, Warm Greetings from The Royal Surakarta Heritage Hotel Solo, We are very grateful for your comments regarding your trust and choice of staying at The Royal Surakarta Heritage Hotel Solo. We are very proud to receive this great feedback. We will share your review with the whole team. We are sure that this feedback will motivate all staff to continue to improve service quality. Once again, thank you for sharing your experience, and we are waiting for your return to stay at our place and taste our breakfast. Best regards, Toat Edi Wijaya General Manager
Business and Pleasure”
Spent 1 night at this hotel; the service is excellent but busy on the weekends so the staff is underman. Parking always full but can do valet. The room is clean but smells like a wet towel. Overall OK but will try other hotels.
See room deals
Dear Andre, Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage - MGallery Collection. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager
best hotel so far in surakarta !”
oh man, this hotel is soo damn good and cheap !, the facilities is good, the breakfast were amazing !, and the room was large and comfy ! WOULD COME BACK HERE AGAIN !!!!
See room deals
Dear Rayhan, We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - MGallery Collection. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best Regard, Toat Edi Wijaya General Manager
One of the best hotel”
This hotel is excellent not only its accomodation fascilities but also service quality. All staff are very pleasent. The hotel location is strategically located on city center surounded by keraton, bentemg vastenberg, alun alun, pasar gede, etc. The breakfast menu are so many. The bedroom is spacious with bathub. Very recommended hotel
See room deals
Dear Iqbal, Thank you for choosing The Royal Surakarta Heritage Hotel and giving a good review of our hotel. It is very encouraging to hear that our facilities, standards of service and hospitality can meet your wishes and expectations, we continue to do our best to ensure that all our guests have the best possible stay. We will share your review with the whole team. We are sure that this feedback will motivate all staff to continue to improve service quality. We look forward to welcoming you back to our hotel on your next visit! Warm regard, Toat Edi Wijaya General Manager
Thin walls”
The stay could've been perfect. The hotel is beautiful, it is a gallery of Javanese culture. Our main concern is that these rooms have very thin walls. Unfortunately, there were groups of people staying next to our room and they were chatting and laughing loudly until past midnight. We called front desk, but they didn't do much to tell them to stop.
See room deals
Dear Adityo, Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage - MGallery Collection. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager
Highly Artistic Hotel”
Interior and exterior is beautifully furnished in the tradition of Indonesian art and craft. Really a very pleasant and enjoyable stay.
See room deals
Dear Peter, We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - MGallery Collection. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best Regard, Toat Edi Wijaya General Manager
Nice staff”
This hotel really unique, it's the only hotel with MURI certification in Indonesia. And also the staff is very nice and polite. Kudos for all the staff. The room is big, clean and tiddy.
See room deals
Dear Joy, We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - MGallery Collection. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best Regard, Toat Edi Wijaya General Manager
Great hotel with javanese style”
I like the ambiance of the Javanese style from this hotel. Good service. Good facilities with swimming pool and gym. Good location. Just need to add more parking lot.
See room deals
Dear Erick, Warmest greeting from The Royal Surakarta Heritage Hotel Solo, Thank you for taking the valued time to share your feedback during your stay at The Royal Surakarta Heritage Hotel. We are very pleased to read that you had an enjoyable stay with us. It is our pleasure to know that you have enjoyed our services. We will definitely convey your kind comments to all of the team. We look forward to welcoming you back to The Royal Surakarta Heritage Hotel in near future. Sincerely, Toat Edi Wijaya General Manager
Great location”
Best location, just between two historical monarch palace, with adequate facilities, cleanliness, and other standard services. The city is so & so, but still recommended to visit. The staffs are actually helpful — but don't expect them to reply your mails.
See room deals
Dear Kuncoro, Thank you for choosing The Royal Surakarta Heritage Hotel and giving a good review of our hotel. It is very encouraging to hear that our standards of service and hospitality can meet your wishes and expectations, we continue to do our best to ensure that all our guests have the best possible stay. Your feedback regarding the email respons will be our concern to take an appropriate action to prevent future occurrence. We will share your review with the whole team. We are sure that this feedback will motivate all staff to continue to improve service quality. We look forward to welcoming you back to our hotel on your next visit! Warm regard, Toat Edi Wijaya General Manager
Nice! ”
First time booked And very satisfy great job
See room deals
Dear Carla, We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - MGallery Collection. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best Regard, Toat Edi Wijaya General Manager