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822 reviews
822 reviews
We booked superior room, the room was wide enough, clean and have terrace.
With affordable price u will get a nice place to rest and have fun with your fam.
Very nice place for family
Staff was excellent, they're helpful and friendly.
Its a good place for traveler for short time treveler
8.2
Location rating score
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Cisarua part of Puncak, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Taman Wisata Matahari. Rated with 3 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Fitness center
Room service [24-hour]
Coffee shop
8 travelers have booked today.
Value for money | 6.6 |
Location rating | 8.2 |
Nearest airport | Halim Perdanakusuma International Airport (HLP) |
Distance to airport | 47.3 km |
What time is check-in and check-out at The Rizen Hotel?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.
How do I get to The Rizen Hotel?
For those who wish to drive their own cars, The Rizen Hotel has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Puncak with private transportation, the hotel can arrange car rental for you.
What are my dining options at The Rizen Hotel?
To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.
What is the smoking policy at The Rizen Hotel?
The Rizen Hotel does permit smoking in some areas and is not 100% smoke-free.
What restaurants are nearby The Rizen Hotel?
Restaurants including Cimory Resto, Sate Kambing Hanjawar and The Grand Hill Bistro Cafe are popular in The Rizen Hotel’s neighborhood which is known as Cisarua.
What are popular attractions near The Rizen Hotel?
Guests at The Rizen Hotel can easily visit Taman Wisata Matahari, Warung Kaleng and Cimory Riverside located in the Cisarua area.
What popular natural sightseeing spots are close to The Rizen Hotel?
The Rizen Hotel is located in the Cisarua area, which is famous for natural sightseeing destinations such as Cilember Waterfalls, Gunung Kencana and Gunung Gedongan.
8.8
"We booked superior room, the room was wide enough, clean and have terrace."
natalia
|
August 24, 2020
9.2
"With affordable price u will get a nice place to rest and have fun with your fam."
Rhendy
|
December 30, 2022
10
"Very nice place for family"
Rizky
|
December 26, 2022
The Rizen Hotel
Get into the excitement of all great offerings in Puncak as well as its surrounding adventures with a stay at The Rizen Hotel. The thrills couldn't be closer or more convenient for theme-park enthusiasts than staying at The Rizen Hotel -- only 4.3 km from the popular Taman Wisata Matahari.
The Rizen Hotel offers impeccable service and all the essential amenities to travelers. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides car hire services to help you find what you want in Puncak. Parking is available and free, provided by the hotel for guests with their own transportation.
The helpful staff at the front desk can assist you with services including concierge service. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service and room service, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at The Rizen Hotel include a balcony or terrace, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with bottled water and a coffee or tea maker in some rooms. The Rizen Hotel also provides toiletries in some of its bathrooms for your convenience.
Dining and things to do
Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. The Rizen Hotel caters to its guests varied dietary restrictions with cuisine types such as halal available.
The Rizen Hotel offers wonderful recreational facilities for guests to enjoy. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
Around the property
This is your chance to explore all that Puncak has to offer. The most well-known nearby local attraction is Little Venice Kota Bunga which is located just about 11.0 km away.
Reasons to stay here
Rooms here are cheaper than 89% of accommodations in the city.
This hotel's food and dining score higher than 95% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 93% of accommodations in the city.
6.6
Breakfast
13 mentions
Housekeeping
10 mentions
Swimming Pool
3 mentions
Food & Dining
2 mentions
8.2
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
Puas”
Makanan enak varian pilihan bnyk Tempat enak, cuma kasur agak ambles Over all okay
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Excellent”
location was close to many warung makan, taman safari and not far enough from other attraction site, like telaga warna, agrowisata gunung mas, and tea plantation. it's only 1 hour to reach Kebun Raya Cibodas and Taman Bunga Nusantara by motorcycle. staff was excellent, they're helpful and friendly. we booked superior room, the room was wide enough, clean and have terrace.
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Good location and value for money”
The hotel was as expected (3rd star), the location near the main road is good to know when and where will you go espeaciallu during peak time holiday (the main road is sometime one way to left or right). Need improvement in breakfast preparation (food not enough) and water heater ( not realy heat). Its a good place for traveler for short time treveler
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Hope its cleaner”
this hotel is value for money and in a strategic location, but we hope that it can be more clean, and easily access to front office call.... Thanks
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Good”
Basic hotel, no view
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Bad hotel, bed cover was dirty, pillow also dirty”
Bad hotel for cleanliness
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Beyond expectation”
I chose this hotel because I thought this hotel is quite near to the entrance of Taman Safari. I am quite impressed with this hotel, eventhough the price is a little bit pricy for a hotel located in Cisarua area, this hotel gives a good service. The room is a little bit old, but was renovated and the furnishing is new. It has LCD TV eventhough there's a lot of statics for international TV show. There is hot water, but yeah, it takes like about 30 seconds before the hot water pour after you open the shower. What impress me is the breakfast. It gaves us a buffet breakfast. It provides a simple salad bar, breads and pastries, omelletes, fried rice, sausage, fried noodles, prodiges, veggies, fruit juice, and fruit bar. It is not a luxurious hotel, but for the price, I think this hotel deserves a thumbs up. Tip: If you are planning to go to Taman Safari by car, depart from hotel before 11 so you would not be jammed with traffic from Puncak to Jakarta. Don't worry of one-way traffic time from downhill because the distance between hotel entrance and Taman Safari road is quite near.
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perfect location, clean room”
This hotel is located near Taman Safari Cisarua. The check in & check out wasfast. The room is clean, it was located at the second floor. Things to be improve: the room soundproof, the old buildings of the hotel should be renovated.
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large room and friendly staff”
I spent two nights at the rizen, the staff very helpful and service with the smile, but the room condition a bit old, breakfast was ok but nothing special to remember. It was quite good stay and worth for the money. The hotel is near to Taman Safari Indonesia that was a big plus for us.
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Environment is good”
The hotel location is good for the traveler which has put Taman Safari Cisarua as his or her destination. The breakfast also in a nice building with the panoramic view. The modern room design was not so good, I feel something still missing in the interior room design.
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Good”
Pertama kali nginep di the rizen. Suasana hotelnya enak. Lokasi di pinggir jalan dekat ke taman safari. Untuk furnish hotel sudah keliatan tua. Kamar cukup bersih. Sarapan lumayan bervariasi dan enak Kolam renang nya bersih. Ada taman dan permainan untuk anak-anak. Staff hotel ramah-ramah Proses check in dan check out nya cepat.
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Friendly and Nice Hotel”
In the central of Puncak, Nice Hotel, near from Taman Safari Indonesia, which me and my family goes
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Good Hotel near Taman Safari”
Overall is good, i cannot give comment about value, because i've been there when New Year eve, the price is on high season is different.
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Above average”
anak2 dan suami suka dng hotel ini..tp syg kamar mandi di kamar saya bauuu Skali,smpe minta disemprot pewangi...tp mungkin di kamar lain gak...jd so far so good dee buat hotel Rizen
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nice hotel, close to TSI and to puncak pass ”
Easy to reach, Nice Hotel, Nice room, Nice designn but the air condition of our room does not work properly
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Have potentials, But not ready yet”
The Hotel have a good potentials to be a great Hotel. The room design is modern not like many hotels in Puncak. But some rooms is not ready yet to be sold but still sold to customer. I'm not recommend the Superior Room especially at room number 1***, located most bottom of hotels and air circulation is no good and still at renovation. Pick the another room at least at the level of parking lot (2***). Maybe until early 2015 i would not recommend this hotel, but when the renovation finished it should be good as long as the price is still.
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one of the worse hotel for that value of money”
hotel is not cheap for the old hotel room.. we book 2 room for 1 night i request early check in for 1 room, because we travel with babies.. and the reception easy to say the room is ready but i must pay extra 20% if i want to check in before 2pm... the room and toilet was old and the breakfast super bad, 8.30 am all the food gone.. even egg station they said close.. we ask for breakfast and we must wait around 40mnt for they refill the food (and lot off guest complain) hope they improve but, better pick another hotel beside the Rizen.. very bad management
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Good Location hotel to go to Taman Safari”
Nice stay, only the interior design looks something missing, also the bed. The breakfast was very good with panoramic view on the building. The swimming pool is far from the hotel room, need to take some walks.
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centrally located, fast check in & out.”
we like the hotel because it is located near taman safari, the check in & out was fast, and the bed was comfortable. the view from the coffee shop is nice. things need tobeimprove are the age of the furniture, room cleanliness, and the most important is the rooms have to be soundproof. thanks.
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great hotel”
nice hotel with low budget in tourism area.. gooodddddd...
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