Puas”

Makanan enak varian pilihan bnyk Tempat enak, cuma kasur agak ambles Over all okay

Excellent”

location was close to many warung makan, taman safari and not far enough from other attraction site, like telaga warna, agrowisata gunung mas, and tea plantation. it's only 1 hour to reach Kebun Raya Cibodas and Taman Bunga Nusantara by motorcycle. staff was excellent, they're helpful and friendly. we booked superior room, the room was wide enough, clean and have terrace.

Good location and value for money”

The hotel was as expected (3rd star), the location near the main road is good to know when and where will you go espeaciallu during peak time holiday (the main road is sometime one way to left or right). Need improvement in breakfast preparation (food not enough) and water heater ( not realy heat). Its a good place for traveler for short time treveler

Hope its cleaner”

this hotel is value for money and in a strategic location, but we hope that it can be more clean, and easily access to front office call.... Thanks

Good”

Basic hotel, no view

Bad hotel, bed cover was dirty, pillow also dirty”

Bad hotel for cleanliness

Beyond expectation”

I chose this hotel because I thought this hotel is quite near to the entrance of Taman Safari. I am quite impressed with this hotel, eventhough the price is a little bit pricy for a hotel located in Cisarua area, this hotel gives a good service. The room is a little bit old, but was renovated and the furnishing is new. It has LCD TV eventhough there's a lot of statics for international TV show. There is hot water, but yeah, it takes like about 30 seconds before the hot water pour after you open the shower. What impress me is the breakfast. It gaves us a buffet breakfast. It provides a simple salad bar, breads and pastries, omelletes, fried rice, sausage, fried noodles, prodiges, veggies, fruit juice, and fruit bar. It is not a luxurious hotel, but for the price, I think this hotel deserves a thumbs up. Tip: If you are planning to go to Taman Safari by car, depart from hotel before 11 so you would not be jammed with traffic from Puncak to Jakarta. Don't worry of one-way traffic time from downhill because the distance between hotel entrance and Taman Safari road is quite near.

perfect location, clean room”

This hotel is located near Taman Safari Cisarua. The check in & check out wasfast. The room is clean, it was located at the second floor. Things to be improve: the room soundproof, the old buildings of the hotel should be renovated.

large room and friendly staff”

I spent two nights at the rizen, the staff very helpful and service with the smile, but the room condition a bit old, breakfast was ok but nothing special to remember. It was quite good stay and worth for the money. The hotel is near to Taman Safari Indonesia that was a big plus for us.

Environment is good”

The hotel location is good for the traveler which has put Taman Safari Cisarua as his or her destination. The breakfast also in a nice building with the panoramic view. The modern room design was not so good, I feel something still missing in the interior room design.

Good”

Pertama kali nginep di the rizen. Suasana hotelnya enak. Lokasi di pinggir jalan dekat ke taman safari. Untuk furnish hotel sudah keliatan tua. Kamar cukup bersih. Sarapan lumayan bervariasi dan enak Kolam renang nya bersih. Ada taman dan permainan untuk anak-anak. Staff hotel ramah-ramah Proses check in dan check out nya cepat.

Friendly and Nice Hotel”

In the central of Puncak, Nice Hotel, near from Taman Safari Indonesia, which me and my family goes

Good Hotel near Taman Safari”

Overall is good, i cannot give comment about value, because i've been there when New Year eve, the price is on high season is different.

Above average”

anak2 dan suami suka dng hotel ini..tp syg kamar mandi di kamar saya bauuu Skali,smpe minta disemprot pewangi...tp mungkin di kamar lain gak...jd so far so good dee buat hotel Rizen

nice hotel, close to TSI and to puncak pass ”

Easy to reach, Nice Hotel, Nice room, Nice designn but the air condition of our room does not work properly

Have potentials, But not ready yet”

The Hotel have a good potentials to be a great Hotel. The room design is modern not like many hotels in Puncak. But some rooms is not ready yet to be sold but still sold to customer. I'm not recommend the Superior Room especially at room number 1***, located most bottom of hotels and air circulation is no good and still at renovation. Pick the another room at least at the level of parking lot (2***). Maybe until early 2015 i would not recommend this hotel, but when the renovation finished it should be good as long as the price is still.

one of the worse hotel for that value of money”

hotel is not cheap for the old hotel room.. we book 2 room for 1 night i request early check in for 1 room, because we travel with babies.. and the reception easy to say the room is ready but i must pay extra 20% if i want to check in before 2pm... the room and toilet was old and the breakfast super bad, 8.30 am all the food gone.. even egg station they said close.. we ask for breakfast and we must wait around 40mnt for they refill the food (and lot off guest complain) hope they improve but, better pick another hotel beside the Rizen.. very bad management

Good Location hotel to go to Taman Safari”

Nice stay, only the interior design looks something missing, also the bed. The breakfast was very good with panoramic view on the building. The swimming pool is far from the hotel room, need to take some walks.

centrally located, fast check in & out.”

we like the hotel because it is located near taman safari, the check in & out was fast, and the bed was comfortable. the view from the coffee shop is nice. things need tobeimprove are the age of the furniture, room cleanliness, and the most important is the rooms have to be soundproof. thanks.

great hotel”

nice hotel with low budget in tourism area.. gooodddddd...