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Cleanliness measures, The Phoenix Hotel Yogyakarta in Yogyakarta
Deluxe Legacy 1 King Size Bed - Guestroom, The Phoenix Hotel Yogyakarta in Yogyakarta
Swimming pool, The Phoenix Hotel Yogyakarta in Yogyakarta
Lobby, The Phoenix Hotel Yogyakarta in Yogyakarta
Lobby, The Phoenix Hotel Yogyakarta in Yogyakarta
Interior view, The Phoenix Hotel Yogyakarta in Yogyakarta
Interior view, The Phoenix Hotel Yogyakarta in Yogyakarta

Removed from saved list

8.7

Excellent

3,038 reviews

3,038 reviews

Breakfast80
Housekeeping40
Food & Dining23
See map
See map

8.7

Excellent

Location rating score

Excellent location - 40 meters from city center
Popular neighborhood
Excellent for walking
Parking
FREE
Walkable places
Tugu Yogyakarta
170 m
Dowa Bag & Factory
210 m
Museum Sandi
370 m
Mesjid Agung Suhada
410 m
Empire XXI Cineplex
420 m
Popular landmarks
Yogyakarta Palace
2.7 km
Taman Sari Water Castle
3.2 km
Ratu Boko Temple
13.3 km
Ramayana Ballet at Prambanan
13.7 km
Sewu Temple
14.4 km
Closest landmarks
Klinik Utama Amanah
200 m
Posyandu Johar IX
240 m
Medika Jaya
310 m
Opal Dental
410 m
Puskesmas Mendiskusikan II
480 m

The Phoenix Hotel Yogyakarta

Jalan Jenderal Sudirman No. 9, Yogyakarta City Center, Yogyakarta, Indonesia, 55233 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Yogyakarta City Center part of Yogyakarta, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Taman Sari Water Castle. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Located in heart of Yogyakarta

Check-in [24-hour]

Airport transfer

Excellent breakfast

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Yogyakarta are being booked every minute!
Value for money8.6
Distance to city center0 Km
Location rating8.7
Nearest airportAdisucipto International Airport (JOG)
Distance to airport7.0 km

Rooms available at The Phoenix Hotel Yogyakarta

Excellent
Room comfort & quality

8.9

King Suite
...
  • Room size: 62 m²/667 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe Legacy 2 Single Beds
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
1 King Bed Executive
...
  • Room size: 46 m²/495 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe Legacy 1 King Size Bed
...
  • Room size: 35 m²/377 ft²
  • Pool view
  • 1 queen bed
Enter dates to see prices
Superior Heritage 1 Queen Size Bed
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Deluxe Legacy Room
...
  • Room size: 35 m²/377 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Legacy , King Size or Twin Beds
...
  • Balcony/terrace
  • Shower
Enter dates to see prices
Superior Heritage Room
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Suite Suite
...
  • Balcony/terrace
  • Shower
Enter dates to see prices
Legendary Suite
...
  • Room size: 60 m²/646 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does The Phoenix Hotel Yogyakarta offers adjoining rooms?

The Phoenix Hotel Yogyakarta offers connecting rooms for travelers who wishes to stay connected to their friends or loved ones with accessible doors between rooms. You can find the connecting room details by hovering over "See all room facilities" in the room selection which may be exclusive to certain types of room only.

Does The Phoenix Hotel Yogyakarta provide shuttle service for getting around?

For your convenience when traveling around the city, The Phoenix Hotel Yogyakarta provides None right at your doorstep making it simple for you to get to places conveniently.

What kind of water sports activities are available at The Phoenix Hotel Yogyakarta?

The Phoenix Hotel Yogyakarta offers water sport activities which includes water sports (non-motorized) for you to make the most use of your time there.

Does The Phoenix Hotel Yogyakarta offer dry cleaning services?

Yes! The Phoenix Hotel Yogyakarta provides dry cleaning service that is accessible all throughout your stay, ensuring you're always looking your finest in your favorite outfit. Please contact the property for more information.

Does The Phoenix Hotel Yogyakarta have an option for contactless check-in and check-out?

At The Phoenix Hotel Yogyakarta, guest visitors can take part in contactless check-in and check-out option offered by this property for your ease of use and safety.

Are there ATM on-site at The Phoenix Hotel Yogyakarta?

Yes! The benefits of staying at The Phoenix Hotel Yogyakarta include an on-site ATM, providing guests with easy access point for cash withdrawal and remaining worry-free throughout your holiday.

What attractions are nearby The Phoenix Hotel Yogyakarta that are in walking range?

While remaining at The Phoenix Hotel Yogyakarta, jump start your holiday by checking out the nearest points of interest that are within close proximity to the property which include Tugu Monument, Tugu Yogyakarta, and Dowa Bag & Factory.

What is the average rating that past Solo travelers' have given to The Phoenix Hotel Yogyakarta?

Verified solo travelers that have stayed at this property have given The Phoenix Hotel Yogyakarta an average rating of 8.7. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

What is the closest airport to The Phoenix Hotel Yogyakarta?

The closest airport to The Phoenix Hotel Yogyakarta is Tunggul Wulung Airport, 148.0 km away.

Is breakfast offered at The Phoenix Hotel Yogyakarta?

Wake up to an exceptional buffet breakfast at The Phoenix Hotel Yogyakarta. Travelers can enjoy breakfast offered with an additional charge of 139150 IDR for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the hotel.

See map

Explore the neighborhood

What people love about The Phoenix Hotel Yogyakarta

  • 9.6

    Exceptional
    Cleanliness

    "The hotel is quite old but very clean."

    Khristopher

    |

    July 10, 2023

  • 8.4

    Excellent
    Location

    "Hotel located at the City Centre Jogja, near to many interesting place Overall ok"

    Bakrun

    |

    May 22, 2023

  • 8.8

    Excellent
    Location

    "Great location central walking to many restaurants and sites friendly staff."

    Kendra

    |

    March 31, 2023

Overall rating:

8.7

Excellent
3,038 reviews
Cleanliness
8.9
Facilities
8.6
Location
8.7
Read all reviews >
What travelers say they love:
Location is great for accessing food etc.
Ian from Australia
Couple
More about The Phoenix Hotel Yogyakarta

More about The Phoenix Hotel Yogyakarta

The Phoenix Hotel Yogyakarta

Take advantage of the many attractions Yogyakarta has to offer with a stay at The Phoenix Hotel Yogyakarta. Experience the joy of multiple options for activities at this convenient location! The Phoenix Hotel Yogyakarta is a perfect starting point for numerous sightseeing and tourist choices, with a location just 3.2 km from the Taman Sari Water Castle.
At The Phoenix Hotel Yogyakarta, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and shuttle services provided by the hotel make exploring Yogyakarta even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at The Phoenix Hotel Yogyakarta thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at The Phoenix Hotel Yogyakarta are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at The Phoenix Hotel Yogyakarta even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include daily newspaper, television, in-room video streaming and cable TV.
In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every day at The Phoenix Hotel Yogyakarta begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar and nightclub.
Do you prefer to cook your own meals? Then you'll love the in-house shared kitchen.
Apart from amenities and services, The Phoenix Hotel Yogyakarta goes the extra mile to make sure all guests make the most of their time. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. End your days in total relaxation with a visit to the massage, salon, steam room, spa and sauna. Spend some time relaxing at the hotel's pool.
Sip your favorite cocktail outdoors at the hotel's poolside bar. Check out the hotel's fitness facility to stay fit and firm on vacation. Cool off on hot days by joining water-world activities like non-motorized water sports. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.

Show less

Amenities and facilities

Excellent
Facilities

8.6

Most talked about facilities

Breakfast

258 mentions

Swimming Pool

174 mentions

Food & Dining

115 mentions

Housekeeping

88 mentions

Languages spoken
  • English
  • French
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Body scrub
  • Body wrap
  • Fitness center
  • Foot bath
  • Garden
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Water sports (non-motorized)
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Swimming pool [kids]
Access
  • Adult-only property
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Blackout curtains
  • Carpeting
  • Cleaning products
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Electric kettle
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mini bar
  • Non-smoking
  • Pajamas
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Soundproofing
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Paprika Restaurant
  • Cuisine: Asian, International
  • Menu: Buffet, A-la-carte

Location

Jalan Jenderal Sudirman No. 9, Yogyakarta City Center, Yogyakarta, Indonesia, 55233
Excellent
Location

8.7

Airports
  • Adisucipto International Airport (JOG)
    7.0 km
  • Yogyakarta International Airport (YIA)
    36.5 km
Public transportation
  • Tugu Railway Station
    880 m
  • Lempuyangan Railway station
    1.1 km
Hospital or clinic
  • Klinik Utama Amanah
    200 m
Shopping
  • Beringharjo Market
    1.8 km
Convenience store
  • Circle K
    1.0 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Yogyakarta Palace
    2.7 km
  • Taman Sari Water Castle
    3.2 km
  • Ratu Boko Temple
    13.3 km
  • Ramayana Ballet at Prambanan
    13.7 km
  • Sewu Temple
    14.4 km
  • Plaosan Temple
    14.8 km
  • Ullen Sentalu Museum
    21.4 km
  • Pindul Cave
    35.0 km
Nearby landmarks
  • Tugu Yogyakarta
    170 m
  • Klinik Utama Amanah
    200 m
  • Dowa Bag & Factory
    210 m
  • Posyandu Johar IX
    240 m
  • Medika Jaya
    310 m
  • Museum Sandi
    370 m
  • Mesjid Agung Suhada
    410 m
  • Opal Dental
    410 m
  • Empire XXI Cineplex
    420 m
  • taman KFC
    470 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Credit card used for the payment must be presented upon check-in. If the guest's name is different from the credit card holder, proper credit card authorization must be processed prior to arrival.
  • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee150000 IDR
  • Distance from city center0 Km
  • Travel time to airport (minutes)15
Extras
  • Breakfast charge (unless included in room price)139150 IDR
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors3
  • Number of restaurants1
  • Number of rooms 143
  • Room voltage220
  • Year property opened1918
  • Most recent renovation2009

Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of The Phoenix Hotel Yogyakarta from real guests

Provided by verified guests of Agoda
8.7
Cleanliness8.9
Facilities8.6
Location8.7
Room comfort and quality8.9
Service8.8
Value for money8.6
High score for Yogyakarta
Rating
9+ Exceptional (1,070)
8-9 Excellent (656)
7-8 Very Good (520)
6-7 Good (124)
<6 Below Expectation (103)
Time of the year
Mar - May (677)
Jun - Aug (575)
Sep - Nov (491)
Dec - Feb (730)

Show reviews that mention 

Showing 2,473 verified guest comments
12345
10.0
Exceptional
Arthur from Australia
Family with teens
Superior Heritage 1 Queen Size Bed
Stayed 2 nights in January 2023

Will definitely be back”

I booked the hotel very last minute and i am very impressed with everything. Its near Tugu and within walking distance to Malioboro. Staffs are really friendly and hotel is really clean. We will definitely be back. Thanks Phoenix for making our stay enjoyable

Reviewed January 12, 2023

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Dear Arthur, We are more than happy to read your feedback. It’s wonderful to know that you had a great time with us at The Phoenix Hotel Yogyakarta. Our staffs are very pleased to serve you and give the best one. We will be very pleased to see you again soon in this cultural city and to have another enjoyable experience with us. Thank you very much. Best Regards, Rulvastina Randy General Manager

Responded January 20, 2023
The Phoenix Hotel Yogyakarta
10.0
Exceptional
Kelvin from Singapore
Couple
Superior Heritage 1 Queen Size Bed
Stayed 2 nights in December 2022

Great hotel for a relaxing holiday”

The location was great as it is near the city attractions. The room was clean and tidy, and my family was lucky to get a view of Mount Merapi. The hotel staffs were polite and able to speak good English.

Reviewed December 27, 2022

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Dear Kelvin, Thank you for your stay with us and for sharing your experience with other travelers. We are thrilled to learn that you had an enjoyable time during your stay with us and it is our pleasure that our service delivered met your expectation. Thank you once again and your excellent feedback will definitely be shared with the team. We are looking forward to welcoming you back to The Phoenix Hotel Yogyakarta in the near future. Sincerely Yours, Rulvastina Randy General Manager

Responded December 29, 2022
The Phoenix Hotel Yogyakarta
10.0
Exceptional
Arief from Indonesia
Solo traveler
Superior Heritage 1 Queen Size Bed
Stayed 3 nights in October 2022

simply one of the best heritage hotel in Yogyakarta”

to be honest i never expect anything from this hotel, except for the stars and review from the others. overall, my stay in there was superb ! a totally unique hotel with a heritage feelings and ambiance surround it. i'm falling in love with the room (make sure get the 2nd / 3rd floor with the balcony area). one cons is just the breakfast food is not really my kind of appetite, but other than that, it was magically superb ! i will stay again next time in here for sure !!

Reviewed October 09, 2022

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Dear Arief, Thank you very much for taking the time to write generous feedback following your stay in our heritage hotel – The Phoenix Hotel Yogyakarta. It’s a pleasure to read your kind words which show how splendid your moment with us was. It is our goal to create a top place to savor with a positive atmosphere and excellent service. We also appreciate your highlight of the breakfast variety that we provided. Please allow us to express our sincerest apology for our flaws. We are taking the appropriate measures to address your concerns. Once again, thank you for your review. We look forward to welcoming you again here for another great moment with us whenever the time travels you back to our city. Sincerely Yours, Rulvastina Randy General Manager

Responded October 11, 2022
The Phoenix Hotel Yogyakarta
9.6
Exceptional
Stewart from Indonesia
Family with young children
Deluxe Legacy 1 King Size Bed
Stayed 3 nights in December 2022

A very pleasant stay”

We were very happy staying in this hotel. Yes the amenities were old but they work okay.. The breakfast was on point, many selections you can choose from. We stayed for 4 nights and I never had the same breaky every morning. Always great. The staff were so friendly and helpful. Beautiful Jogja hospitality. The balcony was perfect with the pool view. I recommend this hotel so much.

Reviewed January 05, 2023

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Dear Stewart, Thank you for choosing our hotel for your trip to Yogyakarta. We are more than happy to know that you had a great time with us, and even more, that you recommend our hotel to other travelers who look for a superb place to stay while in Yogyakarta. It would be lovely to have you back at The Phoenix Hotel Yogyakarta and to provide you with another wonderful moment with our whole team. Sincerely Yours, Rulvastina Randy General Manager

Responded January 20, 2023
The Phoenix Hotel Yogyakarta
10.0
Exceptional
Bahriyani from Canada
Family with teens
Superior Heritage 1 Queen Size Bed
Stayed 1 night in January 2023

Exceptional”

This hotel is amazing a lots of history, full of beautiful artwork. Good service. I will definitely come back.

Reviewed February 04, 2023

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Dear Bahriyani, Thank you for your lovely comment about us. We are happy to know that you had an outstanding experience during your visit to The Phoenix Hotel Yogyakarta. We would be very happy to have you back at our heritage hotel and to let you enjoy a memorable moment with us. See you again soon. Sincerely Yours, Rulvastina Randy General Manager

Responded February 08, 2023
The Phoenix Hotel Yogyakarta
9.2
Exceptional
Ian from Australia
Couple
1 King Bed Executive
Stayed 6 nights in January 2023

Old world charm”

Beautiful hotel, with strong connection to Indonesian history, including a tree planted by Indonesia's first president. Enjoyed the aesthetics and charm, from the collections of antiques to the Dutch era-architecture. Rooms are comfortable, though some facilities are a bit dated. Balcony-layout facing pool is visually appealing, however be warned it can get quiet noisy, and balconies have minimal privacy. Good gym and massage services. Location is great for accessing food etc. Staff helpful and professional

Reviewed January 21, 2023

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Dear Ian, Thank you for sharing your beautiful experience with us. Your lovely words have encouraged the whole team to keep the spirit to deliver the best to each of our guests. We are grateful to know that you enjoyed almost everything in our heritage hotel, except the balcony situation. We are sorry for the flaws. However, we hope to have another opportunity in the future to serve you a truly memorable experience. We look forward to having the time to welcome you back soon. Sincerely Yours, Rulvastina Randy General Manager

Responded January 27, 2023
The Phoenix Hotel Yogyakarta
10.0
Exceptional
rini from Indonesia
Family with teens
Deluxe Legacy 2 Single Beds
Stayed 1 night in January 2022

Historical hotel to stay”

Hotel was so clean and well taken care.. the floor is shiny.. all the staff were so nice and quick response.. they even gave us complete information the history of the hotel.. will stay when we’re back to Jogja..

Reviewed January 02, 2022

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10.0
Exceptional
Detlef from Germany
Couple
Superior Heritage 1 Queen Size Bed
Stayed 4 nights in October 2022

Nice Hotel”

very good location, nice breakfast, cleaned and very friendly staff. Would 100% recommend!

Reviewed October 07, 2022

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Dear Detlef, Thank you for your wonderful comment about our hotel. We are delighted to learn that you had such a great time with us. We really appreciate your highlight of our strategic location, breakfast, hotel cleanliness, and also our professional staff services. Your reviews are fantastic and it’s more than happier to receive them. We are sure that travelers will find your comments very helpful. We hope to have the pleasure of welcoming you back again to The Phoenix Hotel Yogyakarta. Sincerely Yours, Rulvastina Randy General Manager

Responded October 10, 2022
The Phoenix Hotel Yogyakarta
9.6
Exceptional
Candra from Indonesia
Family with young children
Deluxe Legacy 2 Single Beds
Stayed 1 night in January 2022

Old Hotel but Well Maintained”

The location is strategic, near Tugu Jogja and lots of food stalls around the hotel. The room is clean and comfortable. The breakfast is good. The staff is helpful.

Reviewed December 29, 2022

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Dear Candra, Thank you for sharing your great experience during your stay with us. We will definitely share wonderful feedback with all staff to boost their spirit. We do look forward to serving you again soon in The Phoenix Hotel Yogyakarta. Sincerely Yours, Rulvastina Randy General Manager

Responded December 30, 2022
The Phoenix Hotel Yogyakarta
10.0
Exceptional
Ajeng from Japan
Family with young children
Superior Heritage 1 Queen Size Bed
Stayed 2 nights in August 2022

The staffs were very helpful”

I stayed here before. I came back again for this visit. There are many newer hotels, but I chose this hotel because of their service. The staffs were very helpful and friendly.

Reviewed September 02, 2022

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Dear Ajeng, Thank you so much for sharing your review following your visit to The Phoenix Hotel Yogyakarta. We are so glad that you can feel our spirit in serving you. The whole team are pleased to deliver genuine service to each of our guest. It is our aim to always give distinctive experience to the guest and it is gratifying to know you had it with us. We hope we can meet you again in the future for another wonderful experience. Sincerely Yours, Rulvastina Randy General Manager

Responded September 05, 2022
The Phoenix Hotel Yogyakarta
10.0
Exceptional
Trisnajati from Indonesia
Couple
1 King Bed Executive
Stayed 1 night in December 2022

nice hotel”

the hotel clean is neat

Reviewed January 22, 2023

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Dear Trisnajati, Thank you very much for sharing your feedback. We are happy you had an enjoyable experience with us. Our team keeps striving to deliver the best quality for our guests and it is wonderful to see that you had it. See you again soon in The Phoenix Hotel Yogyakarta for another enjoyable experience. Sincerely Yours, Rulvastina Randy General Manager

Responded January 27, 2023
The Phoenix Hotel Yogyakarta
10.0
Exceptional
Nirada from Thailand
Business traveler
Superior Heritage 1 Queen Size Bed
Stayed 2 nights in September 2022

A perfect place to stay in Yogyakarta.”

Great breakfast. Helpful staff. Very beautiful place.

Reviewed September 21, 2022

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Dear Nirada, Thank you for sharing your feedback following your stay at The Phoenix Hotel Yogyakarta. We are happy that you had a great time with us. Your feedback is truly a mood booster for the team as we always strive to improve our services. We aim to deliver satisfaction to each of our guests and are glad you had it perfectly. We look forward to welcoming you back here for another extraordinary moment with us. Sincerely Yours, Rulvastina Randy General Manager

Responded September 23, 2022
The Phoenix Hotel Yogyakarta
10.0
Exceptional
HS from Netherlands
Group
Deluxe Legacy 1 King Size Bed
Stayed 3 nights in October 2022

My favourite hotel”

Been here for the second time and as expected it was amazing

Reviewed December 20, 2022

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Dear HS, Thank you for your loyalty to us. We are really pleased to have you back in our lovely hotel. It is so touching that we can be your favorite and we are definitely excited to continue to give the best one. Thank you once again for your wonderful comment and we surely look forward to welcoming you back to The Phoenix Hotel Yogyakarta for another amazing experience with us. Sincerely Yours, Rulvastina Randy General Manager

Responded December 26, 2022
The Phoenix Hotel Yogyakarta
10.0
Exceptional
John from United Kingdom
Couple
Deluxe Legacy 1 King Size Bed
Stayed 2 nights in February 2020

Excellent hotel ”

Landed lucky with room 352. Top middle pool view, rooms are immaculate, staff are friendly, food is tasty, swimming pool is clean. 2nd time here and will return for 3rd next time in Jogjakarta.

Reviewed February 23, 2020

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Dear Mr. John, Thank you very much for taking the time to write such a heart felt review. We are all pleased to hear that we have successfully exceeded your expectations and that you enjoyed your Phoenix experience. We certainly hope that future plans will bring you back to stay with us for another exquisite experience. Atur Kinurmatan Kulo (Javanese Greetings), Christina Maya Assistant Guest Experience

Responded February 27, 2020
The Phoenix Hotel Yogyakarta
10.0
Exceptional
Rachel from Indonesia
Couple
Superior Heritage 1 Queen Size Bed
Stayed 1 night in September 2022

Excellent service”

Check in/out easy & fast. the staff give you excellent service and fast.

Reviewed September 23, 2022

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Dear Rachel, Thank you very much for sharing your feedback following your stay in The Phoenix Hotel Yogyakarta. We are happy to know that you are pleased with your experience with us. Your feedback is that travelers are looking for the right place to stay. Here, we are proud of our service, and we are so glad you can feel our spirit in serving you. It is our goal to create an excellent service at all times for each of our guests. We look forward to welcoming you back to The Phoenix Hotel Yogyakarta for another exceptional experience. Sincerely Yours, Rulvastina Randy General Manager

Responded September 26, 2022
The Phoenix Hotel Yogyakarta
10.0
Exceptional
Sanjay from Malaysia
Couple
Superior Heritage 1 Queen Size Bed
Stayed 6 nights in February 2020

Nothing short of amazing!”

Great location. Very good breakfast meals especially Indonesian selections! Rooms were very clean and loved the overall classic vibe with beautiful interior designs.

Reviewed February 22, 2020

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Dear Mr. Sanjay, Thank you for taking the time to write a positive review following your recent stay with us. It is a real pleasure to receive such a kind review and I am thrilled you enjoyed your stay so much. At The Phoenix Yogyakarta, we take great pride in providing the very highest levels of service to our guests, ensuring each and every need is met. We aim to provide a bespoke service, where our guests can feel at home. I am so pleased we achieved this during your visit. We have shared your kind comments and appreciation with our staff who were delighted to know that you had such a wonderful experience. I hope we have the pleasure of welcoming you back very soon again. Atur Kinurmatan Kulo (Javanese Greetings), Christina Maya Assistant Guest Experience Manager

Responded February 22, 2020
The Phoenix Hotel Yogyakarta
9.2
Exceptional
Payal from India
Couple
Superior Heritage 1 Queen Size Bed
Stayed 7 nights in June 2022

Great hotel, excellent food”

Phoenix was centrally located, and a beautiful property. The building is a heritage property (do ask to see Sukarno’s office!) and it looks like a museum, full of sculptures and artworks at every corner. The food was excellent too. The only slightly weird thing was that they charged us for local calls that didn’t even connect. They said the system starts counting from the moment you dial. We had to insist pretty hard to get them to not charge us. Oh, and room service closes at 9:30pm! A special mention of the staff. They are all friendly and helpful. We were especially helped out by Alfil at the front desk, who organised cans for us, negotiating good prices on our behalf. I would recommend this hotel to everyone.

Reviewed July 10, 2022

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Dear Payal, Thank you for sharing positive feedback regarding your recent stay with us. We feel honored for your compliment and generous review of our heritage hotel. We are glad to know that you enjoy the beauty of this hotel and the services that we provide. However, we regret to know the unfortunate situation you encountered due to call charges and room service operations. Please apologize for the inconvenience happened. We shared your comment with the entire team for further action for improvement. Your highlight on the staff services is highly appreciated. We are more than happy to know that you are pleased with the genuine assistance from the hotel team, especially Alfil - our Assistant Guest Experience Manager. Again, we thank you very much for your feedback and for recommending The Phoenix Hotel Yogyakarta to others. We wish to welcome you back here for a much better and flawless experience. Sincerely Yours, Rulvastina Randy General Manager

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The Phoenix Hotel Yogyakarta
10.0
Exceptional
Nancy from Indonesia
Business traveler
Superior Heritage 1 Queen Size Bed
Stayed 4 nights in August 2022

Inetrnational standard”

All you can expect from 5 stars international standard hotel, with a touch of Javanese traditional vibe.

Reviewed September 08, 2022

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Dear Nancy, On behalf of The Phoenix Hotel Yogyakarta would like to thank you for staying with us. We really appreciate the time you have taken to write us the review and to share your experience. We are excited to read that you are pleased with the services and facilities we provided. It is our goal to always create the best place to stay with a positive atmosphere and excellent service as its standard. We sincerely hope to be able to welcome you back whenever your travels bring you to Yogyakarta again. Best Regards, Rulvastina Randy General Manager

Responded September 12, 2022
The Phoenix Hotel Yogyakarta
10.0
Exceptional
Ummi from Malaysia
Business traveler
Superior Heritage 1 Queen Size Bed
Stayed 2 nights in November 2022

Best room”

Everything are great!

Reviewed December 03, 2022

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Dear Ummi, Thank you so much for sharing your feedback. We are happy to know you are pleased with everything that we provided. We definitely look forward to hosting you back at The Phoenix Hotel Yogyakarta for another great experience with us. Sincerely Yours, Rulvastina Randy General Manager

Responded December 13, 2022
The Phoenix Hotel Yogyakarta
10.0
Exceptional
Febby from Indonesia
Family with young children
King Suite
Stayed 1 night in December 2021

Exceptional”

The hotel is comfortable and strategically located. Classic style. Love it

Reviewed January 01, 2022

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