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The Life Hotels City Center
Standard, The Life Hotels City Center in Surabaya
a blue and white building with a clock on it, The Life Hotels City Center in Surabaya
people standing around a table with a clock on it, The Life Hotels City Center in Surabaya
a wooden bench sitting on top of a sidewalk next to a train, The Life Hotels City Center in Surabaya
a person reading a book while sitting on a couch, The Life Hotels City Center in Surabaya
a woman sitting at a table with a plate of food, The Life Hotels City Center in Surabaya

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7.7

Very good

2,066 reviews

2,066 reviews

See map
See map

8.3

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Suramadu National Bridge 750 m
Tunjungan Plaza 1.5 km
Tugu Pahlawan 1.6 km
Monkasel (Submarine Monument) 2.1 km
Sampoerna Museum 3.0 km
Bungkul Park 4.3 km
Surabaya's Zoo 5.0 km
Surabaya Town Square 5.0 km
Pakuwon Food Festival 6.2 km
Masjid Nasional Al Akbar Surabaya 10.0 km
Nearby landmarks
Dr. Silvester Hariwidodo D.Spa 110 m
Surabaya Youth Park 140 m
Hi-Tech Mall 180 m
Taman Hiburan Rakyat (THR) 210 m
Masjid Cheng Hoo Mosque 320 m
Muhammad Cheng Hoo Mosque 410 m
Rumah Suci Bodhimandala 420 m
Blok E RS Adi Husada 430 m
Taman Paliatif 440 m
Gedung Utama RS Adi Husada 450 m

The Life Hotels City Center

Jl. Kusuma Bangsa No. 41, Surabaya Center, Surabaya, Indonesia, 60272 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. Massage, restaurant and fitness center are among the special facilities that will enhance your stay with on-site convenience.

Highlights

Inside city center

Check-in [24-hour]

Airport transfer

740 meters to Suramadu National Bridge

Free Wi-Fi in all rooms!

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Spa

Fitness center

Front desk [24-hour]

Check-in/out [express]

This property is in high demand!

15 travelers have booked today.

Value for money7.9
Distance to city center1 KM
Location rating8.3
Nearest airportJuanda International Airport (SUB)
Distance to airport14.5 km

Rooms available at The Life Hotels City Center

Very good
Room comfort & quality

8

Standard
...
  • Room size: 12 m²/129 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Double or Twin Room
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 1 king bed or 2 single beds
Enter dates to see prices
Happy Double or Twin Room with City View
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 2 single beds or 1 queen be...
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Superior
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 double bed or 2 single be...
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Fun room
...
  • Room size: 11 m²/118 ft²
  • 1 double bed
Enter dates to see prices
Fun room
...
  • Shower
Enter dates to see prices
Fun room
...
  • Shower
Enter dates to see prices
Fun room
...
  • Shower
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Room Assigned on Arrival
...
  • Shower
Enter dates to see prices
Fun Double Room with City View
...
  • Shower
  • 1 double bed
Enter dates to see prices

Frequently asked questions

Does The Life Hotels City Center offer spa services?

You can enjoy your stay at The Life Hotels City Center much more by making the most of the property's accessible spa services that are offered for all its guests to make your evening even better.

What attractions are near by The Life Hotels City Center that are in walking range?

While residing at The Life Hotels City Center, begin your getaway by checking out the nearest points of interest that are within walking distance to the property which include Surabaya Youth Park, Hi-Tech Mall, and Taman Hiburan Rakyat (THR).

What public parks are within range of The Life Hotels City Center?

While residing at The Life Hotels City Center, enjoy your early morning or evening wander at nearby park which include Taman Skate & BMX, Taman Prestasi, and Taman Gantung.

How many floors does The Life Hotels City Center have?

The Life Hotels City Center has a total of 8 floors.

How many rooms does The Life Hotels City Center have?

The Life Hotels City Center has a total of 50 rooms.

In which languages can The Life Hotels City Center's employees communicate?

The Life Hotels City Center can communicate up to 2 languages which includes English for guests that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

What is the verified guest review consensus about The Life Hotels City Center's Wi-Fi?

62.0% of our past guest assessments have given an optimistic review and comments about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for The Life Hotels City Center down in the review section.

What is the average rating that verified Families with young children have given to The Life Hotels City Center?

Past families with young children that have stayed at this property have given The Life Hotels City Center an average rating of 7.0. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about The Life Hotels City Center?

Past local travelers that have stayed at this property have given The Life Hotels City Center an average rating of 8.1. You can look up on more descriptive customer testimonials, and feedback for this property down in the review section.

What is the nearest train, metro, or bus station to The Life Hotels City Center?

The nearest train, metro, or bus station is Kandangan, 10104.94 m away from The Life Hotels City Center.

See map

Explore the neighborhood

What people love about The Life Hotels City Center

  • 10

    Exceptional
    Cleanliness

    "The place is clean and tidy."

    Indri

    |

    May 6, 2022

  • 8.8

    Excellent
    Cleanliness

    "Clean and friendly"

    Gian

    |

    February 4, 2022

  • 7.2

    Very good
    Staff 

    "Great helpful staff, nice location."

    Muhammad

    |

    February 18, 2023

Property ranking|Compared to 977 Surabaya properties
See all rankings
Room comfort score
8/10
Room size
15 sqm.
Cheapest price score
Couples review score
8/10
Better than
98
%
of Surabaya properties
Bigger than
82
%
of Surabaya properties
Better than
80
%
of Surabaya properties
Better than
77
%
of Surabaya properties
Overall rating:

7.7

Very good
2,066 reviews
Cleanliness
7.5
Facilities
7.2
Location
8.3
Read all reviews >
What travelers say they love:
Strategic location, good price, good servic
Gede from Indonesia
Couple
More about The Life Hotels City Center

More about The Life Hotels City Center

The Life Hotels City Center

For travelers who want to take in the sights and sounds of Surabaya, The Life Hotels City Center is the perfect choice. Its convenient location right in the city center allows you more time to see all that Surabaya has to offer.
All offerings provided by The Life Hotels City Center help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Surabaya is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the The Life Hotels City Center.
All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at The Life Hotels City Center. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms. Don't worry about being thirsty as bottled water, instant coffee and instant tea are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at The Life Hotels City Center. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at The Life Hotels City Center including halal options.
Are you a great cook? Make your own meals in-house at the hotel's shared kitchen.
A day in will be as fun as a day out with ranges of recreational activities offered at The Life Hotels City Center. A relaxing end to every day is possible with a visit to the massage, spa and sauna. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the souvenir shops.


Around the property

An array of attractions are a must-see while visiting Surabaya. Find that special item or souvenir that will commemorate your trip to Surabaya at Tunjungan Plaza located 1.5 km away.


Reasons to stay here

Compared to the city's accommodation options, this hotel scored higher than 96% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 98% of other accommodations in Surabaya.

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Amenities and facilities

Very good
Facilities

7.2

Most talked about facilities

Housekeeping

9 mentions

Breakfast

7 mentions

Internet

3 mentions

Food & Dining

1 mention

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
Cleanliness and safety
  • Breakfast in room
  • Physical distancing of at least 1 meter
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
Access
  • Buzzer/wireless intercom
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Clothes rack
  • Daily housekeeping
  • Daily newspaper
  • Desk
  • Free bottled water
  • Free welcome drink
  • Hair dryer
  • Mirror
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
Restaurants on site
Restaurant
  • Cuisine: Asian
  • Menu: Buffet, A-la-carte

Location

Jl. Kusuma Bangsa No. 41, Surabaya Center, Surabaya, Indonesia, 60272
Excellent
Location

8.3

Airports
  • Juanda International Airport (SUB)
    14.5 km
  • Abdul Rachman Saleh Airport (MLG)
    76.1 km
Public transportation
  • Semut Train Station
    1.2 km
  • Gubeng Train Station
    1.3 km
Hospital or clinic
  • Dr. Silvester Hariwidodo D.Spa
    110 m
Shopping
  • Tunjungan Plaza
    1.5 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Suramadu National Bridge
    750 m
  • Tunjungan Plaza
    1.5 km
  • Tugu Pahlawan
    1.6 km
  • Monkasel (Submarine Monument)
    2.1 km
  • Sampoerna Museum
    3.0 km
  • Bungkul Park
    4.3 km
  • Surabaya's Zoo
    5.0 km
  • Surabaya Town Square
    5.0 km
  • Pakuwon Food Festival
    6.2 km
  • Masjid Nasional Al Akbar Surabaya
    10.0 km
Nearby landmarks
  • Dr. Silvester Hariwidodo D.Spa
    110 m
  • Surabaya Youth Park
    140 m
  • Hi-Tech Mall
    180 m
  • Taman Hiburan Rakyat (THR)
    210 m
  • Masjid Cheng Hoo Mosque
    320 m
  • Muhammad Cheng Hoo Mosque
    410 m
  • Rumah Suci Bodhimandala
    420 m
  • Blok E RS Adi Husada
    430 m
  • Taman Paliatif
    440 m
  • Gedung Utama RS Adi Husada
    450 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 5 year(s).

Children 5-10 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out from12:00
  • Check-out until12:00
Getting around
  • Airport transfer fee175000 IDR
  • Distance from city center1 KM
Extras
  • Breakfast charge (unless included in room price)42857 IDR
The property
  • Number of bars/lounges1
  • Number of floors8
  • Number of restaurants1
  • Number of rooms 50
  • Year property opened2013
  • Most recent renovation2015

Reviews of The Life Hotels City Center from real guests

Provided by verified guests of Agoda
7.7
/
10
Cleanliness7.5
Facilities7.2
Location8.3
Room comfort and quality8.0
Service7.9
Value for money7.9
High score for Surabaya
Rating
9+ Exceptional (189)
8-9 Excellent (91)
7-8 Very Good (150)
6-7 Good (69)
<6 Below Expectation (206)
Time of the year
Mar - May (157)
Jun - Aug (182)
Sep - Nov (157)
Dec - Feb (209)

Show reviews that mention 

Showing 705 verified guest comments
12345
10.0
Exceptional
Indri from Indonesia
Couple
Standard
Stayed 1 night in April 2022

Exceptional”

The place is clean and tidy. The room i rented was minimalis but comfortable. I like it. The price was affordable and the staff is kind

Reviewed May 06, 2022

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10.0
Exceptional
Firas from Indonesia
Couple
Standard
Stayed 2 nights in July 2022

Good location ”

Near bank, in front of alfamart, small parking area for car but there are helper to park our cars.

Reviewed July 23, 2022

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10.0
Exceptional
Mariani from Indonesia
Solo traveler
Standard
Stayed 3 nights in November 2022

Perfect”

Thank you all 💜

Reviewed December 04, 2022

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10.0
Exceptional
Ratu from Indonesia
Group
Standard
Stayed 2 nights in September 2022

Exceptional”

Nyaman, strategis, bersih

Reviewed September 14, 2022

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9.6
Exceptional
Weni from Indonesia
Solo traveler
Standard
Stayed 2 nights in September 2021

staycation”

worth it bgt dg harga segituuuuuu!!

Reviewed November 08, 2022

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10.0
Exceptional
Mohammad from Indonesia
Solo traveler
Standard
Stayed 3 nights in April 2020

Keep good service”

Friendliness very important

Reviewed April 10, 2020

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9.2
Exceptional
Joko from Indonesia
Couple
Standard
Stayed 1 night in December 2021

Good Location and Service”

Bagus, nyaman

Reviewed November 25, 2022

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10.0
Exceptional
indra from Indonesia
Business traveler
Standard
Stayed 4 nights in June 2021

little parking”

little parking

Reviewed June 13, 2021

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8.4
Excellent
Kiki from Indonesia
Group
Standard
Stayed 1 night in November 2021

Good Hotel”

I stayed here only briefly, the service was quite good close to various malls. only one thing I didn't like when I arrived in the room there was cigarette ash and also the smell of cigarettes which really bothered me, maybe the cleanliness could be improved again.

Reviewed December 07, 2021

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8.4
Excellent
Ayu from Indonesia
Couple
Standard
Stayed 1 night in August 2022

Good”

Good place and it is very easy to find any kinds of food and close to many attraction. Very recommended !

Reviewed August 08, 2022

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8.4
Excellent
Dewi from Indonesia
Group
Standard
Stayed 2 nights in August 2022

Good sih”

Lokasi strategis, fasilitas standar, kamar minimalis, wifi lumayan kenceng, staff ramah, sarapan not bad..

Reviewed August 04, 2022

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8.4
Excellent
Ika from Indonesia
Family with young children
Fun room
Stayed 2 nights in December 2021

Best value hotel in Surabaya”

We love the price, hot water, wifi and location. The rooms are smaller than others, but still comfy to spend; especially for transit travellers.

Reviewed January 01, 2022

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8.8
Excellent
Mario from Indonesia
Couple
Standard
Stayed 2 nights in August 2022

Excellent”

Value for money. Staf ramah. Fasilitas cukup.

Reviewed September 01, 2022

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8.4
Excellent
Genesia from Indonesia
Family with teens
Standard
Stayed 5 nights in July 2022

Prime Location”

I was staying for a week in this hotel. Everything was small but it's worth the price. Thanks.

Reviewed July 11, 2022

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8.4
Excellent
Muhammad from Indonesia
Couple
Happy Double or Twin Room with City View
Stayed 3 nights in September 2021

Got different room type from what I've booked here”

careful to book on this hotel using agoda. They do not reflect the real room type on the hotel

Reviewed September 21, 2021

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8.8
Excellent
Gian from Indonesia
Couple
Standard
Stayed 1 night in January 2022

Nice trip”

Clean and friendly

Reviewed February 04, 2022

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8.8
Excellent
Avon from Indonesia
Couple
Standard
Stayed 1 night in November 2020

Excellent”

Is the best lah pokoknya ! :)

Reviewed November 20, 2020

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8.0
Excellent
Genesia from Indonesia
Family with teens
Standard
Stayed 6 nights in July 2022

Great location”

I'm staying for almost a week. It was so-so. But the location is great.

Reviewed July 09, 2022

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8.4
Excellent
Gede from Indonesia
Couple
Standard
Stayed 1 night in April 2020

Good hotel to stay”

Strategic location, good price, good servic

Reviewed April 15, 2020

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6.8
Good
Gilang from Indonesia
Couple
Superior
Stayed 4 nights in September 2022

So so.”

The price was good, the room spacious, the toilet is awesome, the cleaning service is good, also the security can help u parks the car if u bring one. Unfortunately, the front desk staff is not as friendly as i thought. At the first day they requested me to move to the lower class room, because the room was fully booked (I booked the room 7 days before the arrival), and the room was horrible, no air circulation or ventilation, located on the top floor along with abandoned rooms. But still, the price is good if u plan to have a long stay.

Reviewed November 21, 2022

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