The Life Hotels City Center
Superior, The Life Hotels City Center in Surabaya
Restaurant, The Life Hotels City Center in Surabaya
Business center, The Life Hotels City Center in Surabaya
Food and beverages, The Life Hotels City Center in Surabaya
Food and beverages, The Life Hotels City Center in Surabaya
Food and beverages, The Life Hotels City Center in Surabaya

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7.9Very good

2,608 reviews

2,608 reviews

Location 8.5
Service 8.1
Value for money 8.1
Room comfort and quality 8.0
Cleanliness 7.8
Facilities 7.5
See map

8.5Excellent

Location rating score

Excellent location - Inside city center
Excellent for walking
Parking
FREE
Walkable places
Surabaya Youth Park
140 m
Hi-Tech Mall
180 m
Taman Hiburan Rakyat (THR)
210 m
Masjid Cheng Hoo Mosque
320 m
Muhammad Cheng Hoo Mosque
410 m
Popular landmarks
Suramadu National Bridge
750 m
Tunjungan Plaza
1.5 km
Tugu Pahlawan
1.6 km
Monkasel (Submarine Monument)
2.1 km
Sampoerna Museum
3.0 km
Closest landmarks
Dr. Silvester Hariwidodo D.Spa
110 m
Blok E RS Adi Husada
430 m
Gedung Utama RS Adi Husada
450 m
Rumah Sakit Adi Husada Undaan Wetan
500 m
UGD RS Adi Husada
520 m

The Life Hotels City Center

Jl. Kusuma Bangsa No. 41, Surabaya Center, Surabaya, Indonesia, 60272 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. Massage, restaurant and fitness center are among the special facilities that will enhance your stay with on-site convenience.

Highlights

Inside city center

Check-in [24-hour]

Airport transfer

740 meters to Suramadu National Bridge

Free Wi-Fi in all rooms!

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Spa

Fitness center

Front desk [24-hour]

Check-in/out [express]

This property is in high demand!

13 travelers have booked today.

Value for money8.1
Distance to city center1 KM
Location rating8.5
Nearest airportJuanda International Airport (SUB)
Distance to airport14.5 km

Rooms available at The Life Hotels City Center

Very good
Room comfort & quality

8

Standard
...
  • Room size: 12 m²/129 ft²
  • City view
  • 1 double bed
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Superior
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 double bed or 2 single be...
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Deluxe Double or Twin Room
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 2 single beds or 1 double b...
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Happy Double or Twin Room with City View
...
  • Shower
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Fun City View
...
    Enter dates to see prices
    Fun room
    ...
    • Room size: 11 m²/118 ft²
    • 1 double bed
    Enter dates to see prices
    Happy Double or Twin Room with City View
    ...
    • Room size: 18 m²/194 ft²
    Enter dates to see prices
    Happy Double or Twin Room with City View
    ...
    • Room size: 18 m²/194 ft²
    Enter dates to see prices
    Happy Double or Twin Room with City View
    ...
    • Room size: 18 m²/194 ft²
    Enter dates to see prices
    Happy Double or Twin Room with City View
    ...
    • Shower
    Enter dates to see prices

    Top things to do in Surabaya

    Up to 10% off

    Popular things to do

    popular things to do

    Frequently asked questions

    Does The Life Hotels City Center offer spa services?

    You can enjoy your stay at The Life Hotels City Center much more by making the most of the property's accessible spa services that are offered for all its guests to make your evening even better.

    What attractions are near by The Life Hotels City Center that are in walking range?

    While residing at The Life Hotels City Center, begin your getaway by checking out the nearest points of interest that are within walking distance to the property which include Surabaya Youth Park, Hi-Tech Mall, and Taman Hiburan Rakyat (THR).

    What public parks are within range of The Life Hotels City Center?

    While residing at The Life Hotels City Center, enjoy your early morning or evening wander at nearby park which include Taman Skate & BMX, Taman Prestasi, and Taman Gantung.

    How many floors does The Life Hotels City Center have?

    The Life Hotels City Center has a total of 8 floors.

    How many rooms does The Life Hotels City Center have?

    The Life Hotels City Center has a total of 50 rooms.

    In which languages can The Life Hotels City Center's employees communicate?

    The Life Hotels City Center can communicate up to 2 languages which includes English for guests that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

    What is the average rating that verified Families with young children have given to The Life Hotels City Center?

    Past families with young children that have stayed at this property have given The Life Hotels City Center an average rating of 7.3. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

    What do local travelers think about The Life Hotels City Center?

    Past local travelers that have stayed at this property have given The Life Hotels City Center an average rating of 8.9. You can look up on more descriptive customer testimonials, and feedback for this property down in the review section.

    What is the nearest train, metro, or bus station to The Life Hotels City Center?

    The nearest train, metro, or bus station is Kandangan, 10104.94 m away from The Life Hotels City Center.

    More about The Life Hotels City Center

    More about The Life Hotels City Center

    Experience the Vibrant City Life at The Life Hotels City Center

    Welcome to The Life Hotels City Center, a 2.5 star hotel nestled in the heart of Surabaya, Indonesia. With its convenient location and modern amenities, this hotel offers a comfortable and affordable stay for both business and leisure travelers. Built in 2013 and last renovated in 2015, The Life Hotels City Center showcases a contemporary design that perfectly complements the bustling city atmosphere. Upon arrival, guests can check-in from 02:00 PM, allowing for a seamless transition into their stay. The friendly and attentive staff are always ready to assist, ensuring a smooth and hassle-free check-in process. When it's time to bid farewell, check-out is until 12:00 PM, giving guests ample time to pack up and prepare for their departure. Situated just 1 kilometer away from the city center, The Life Hotels City Center offers easy access to Surabaya's vibrant attractions and landmarks. Whether you're looking to explore the local markets, indulge in delicious street food, or immerse yourself in the city's rich cultural heritage, everything is within reach. With a total of 50 well-appointed rooms, The Life Hotels City Center provides a cozy and comfortable retreat for guests. Each room is thoughtfully designed to ensure a restful stay, featuring modern amenities such as air conditioning, a flat-screen TV, and a private bathroom. The hotel also offers free Wi-Fi in all rooms and public areas, allowing guests to stay connected throughout their stay. Families traveling with children will appreciate The Life Hotels City Center's child policy. Children between the ages of 0 to 10 can stay free of charge, making it an ideal choice for a family getaway. The hotel's warm and welcoming atmosphere ensures that everyone, regardless of age, feels right at home. Experience the vibrant city life of Surabaya at The Life Hotels City Center. With its convenient location, comfortable rooms, and child-friendly policy, this hotel is the perfect choice for travelers seeking a memorable stay in this bustling Indonesian city.

    Unwind and Indulge in Entertainment Delights at The Life Hotels City Center

    At The Life Hotels City Center in Surabaya, Indonesia, guests are treated to a wide range of entertainment facilities that promise to enhance their stay and provide unforgettable experiences. The hotel boasts a luxurious spa where guests can indulge in rejuvenating massages and treatments, allowing them to relax and unwind after a long day of exploring the city. The sauna is perfect for those seeking a detoxifying experience, while the shared lounge/TV area offers a cozy space to socialize and catch up on favorite TV shows or movies. Additionally, a gift/souvenir shop is available on-site, allowing guests to bring home a piece of Surabaya's vibrant culture and memories of their stay at The Life Hotels City Center.

    Stay Active at The Life Hotels City Center

    At The Life Hotels City Center in Surabaya, Indonesia, staying active is easy and convenient. The hotel boasts a state-of-the-art fitness center, perfect for those who want to maintain their exercise routine while traveling. Whether you prefer cardio workouts or strength training, the fitness center is equipped with a wide range of modern equipment to cater to all fitness levels and goals. With its 24-hour availability, you can work out at any time that suits your schedule, ensuring you never miss a beat in your fitness journey. What sets The Life Hotels City Center apart is that they offer a free fitness center for all guests. This means that you can enjoy a satisfying workout without any additional charges. The fitness center is spacious and well-maintained, providing a comfortable and motivating environment to help you achieve your fitness goals. Whether you are a fitness enthusiast or just looking to stay active during your stay, the free fitness center at The Life Hotels City Center is the perfect place to break a sweat and stay in shape. So, if you're looking for a hotel that prioritizes your fitness needs, look no further than The Life Hotels City Center. With its top-notch fitness facilities and the added convenience of a 24-hour availability, you can stay active and energized throughout your stay in Surabaya.

    Convenience at Your Fingertips: The Life Hotels City Center's Top-Notch Facilities

    When it comes to convenience, The Life Hotels City Center in Surabaya, Indonesia, goes above and beyond to ensure a seamless and hassle-free stay for its guests. From the moment you step foot into the hotel, you'll be greeted with a wide range of top-notch facilities that cater to your every need. For starters, The Life Hotels City Center offers 24-hour room service, allowing you to indulge in delicious meals and refreshing drinks at any time of the day or night. Whether you're craving a late-night snack or a hearty breakfast to kickstart your day, the hotel's dedicated staff is always ready to serve you with a smile. Additionally, the hotel provides a laundry service, taking the hassle out of keeping your clothes fresh and clean during your stay. Say goodbye to packing excessive luggage and hello to a stress-free travel experience. The Life Hotels City Center also offers room service, ensuring that you can enjoy a delicious meal or a refreshing beverage from the comfort of your own room. Safety is a top priority at The Life Hotels City Center, and that's why the hotel offers safety deposit boxes for your peace of mind. You can store your valuable belongings securely, knowing that they are in safe hands. The hotel also boasts a concierge service, where the friendly and knowledgeable staff are always on hand to assist you with any inquiries or recommendations. Stay connected with the world during your stay with the hotel's Wi-Fi in public areas and free Wi-Fi in all rooms. Whether you need to catch up on work emails or simply want to share your travel experiences with loved ones, you can do so effortlessly. For those who prefer smoking, The Life Hotels City Center provides a designated smoking area, ensuring that everyone's needs are catered to. The hotel also offers express check-in/check-out, making your arrival and departure a breeze. No more waiting in long queues - you can start enjoying your stay or head to your next destination in no time. Traveling with luggage can be a hassle, but not at The Life Hotels City Center. The hotel offers luggage storage facilities, allowing you to explore the city without the burden of carrying your bags around. Convenience is taken to the next level with the hotel's very own convenience store. Whether you forgot to pack a travel essential or simply want to grab a quick snack, you'll find everything you need right at your fingertips. Last but not least, The Life Hotels City Center ensures that your room is always clean and tidy with daily housekeeping services. You can relax and unwind in a comfortable and pristine environment throughout your stay. With its exceptional range of convenience facilities, The Life Hotels City Center guarantees a seamless and enjoyable experience for every guest. Whether you're traveling for business or leisure, this hotel has got you covered.

    Convenient Transport Facilities at The Life Hotels City Center

    At The Life Hotels City Center, we understand the importance of convenient transport options for our guests. Whether you are arriving from the airport or exploring the city, we have a range of facilities to make your journey hassle-free. Start your stay with ease by taking advantage of our airport transfer service. Our friendly and professional staff will ensure a smooth and comfortable journey from the airport to the hotel. If you prefer to drive yourself, we offer valet parking and a secure car park onsite, providing you with peace of mind during your stay. For those looking to explore Surabaya and its surrounding areas, we offer a convenient shuttle service to popular attractions and shopping destinations. If you prefer to have more flexibility, our car hire service allows you to explore at your own pace. Additionally, our friendly concierge team can assist you with arranging taxi services for your convenience. At The Life Hotels City Center, we understand the value of convenient transport options. With our range of facilities including airport transfer, valet parking, shuttle service, car hire, and taxi service, we aim to make your stay as comfortable and stress-free as possible. Choose us for your next visit to Surabaya and experience the convenience of our transport facilities.





    Indulge in Culinary Delights at The Life Hotels City Center

    At The Life Hotels City Center, dining is an experience that will tantalize your taste buds and leave you craving for more. With a range of dining facilities available, you will be spoilt for choice during your stay. Start your day off right with a scrumptious breakfast buffet at the hotel's restaurant. Offering a wide array of options, from freshly baked pastries to traditional Indonesian delicacies, there is something to satisfy every palate. The continental breakfast is a perfect blend of international flavors and local favorites, ensuring a delightful start to your day. For those who prefer to dine in the comfort of their own room, 24-hour room service is available, offering a diverse menu of delectable dishes. Whether you're craving a late-night snack or a full-course meal, the attentive staff will ensure that your culinary desires are met. If you're in the mood for a quick pick-me-up or a leisurely coffee break, head to the hotel's coffee shop. With a cozy ambiance and a selection of aromatic coffees and teas, it's the perfect spot to relax and unwind. Additionally, The Life Hotels City Center boasts a shared kitchen, allowing guests to prepare their own meals if they prefer a more personalized dining experience. The kitchen is fully equipped with modern appliances and utensils, making it convenient for those who enjoy cooking or have specific dietary requirements. With daily housekeeping and a halal restaurant on-site, The Life Hotels City Center ensures that your dining experience is not only delicious but also convenient and accommodating. So whether you're a food enthusiast or simply looking to satisfy your hunger, the hotel's dining facilities are sure to leave a lasting impression.

    Comfort and Choice: The Life Hotels City Center's Room Offerings

    At The Life Hotels City Center, guests can enjoy a range of comfortable and stylish rooms to suit their needs. The Standard room, with its 12 square meters of space and a cozy Double Bed, offers a cozy and intimate atmosphere. For those seeking a little more space, the Superior room provides 18 square meters of room to relax and unwind, with the option of a Double Bed or 2 Single Beds. With a variety of room types available, guests can choose the perfect accommodation to suit their preferences and travel companions. Booking these rooms on Agoda ensures that guests not only have access to the best prices but also a hassle-free experience. Agoda's easy-to-use platform allows travelers to effortlessly browse and compare room options at The Life Hotels City Center, ensuring that they find the perfect room at the best available rate. With Agoda's secure and reliable booking system, guests can book their preferred room with confidence, knowing that they will enjoy a seamless and convenient booking process.

    Discover the Vibrant Surabaya Center

    Welcome to Surabaya Center, a bustling district in the heart of Surabaya, Indonesia. This vibrant area is known for its rich history, diverse culture, and modern attractions. Surabaya Center offers a perfect blend of old-world charm and contemporary city life, making it an ideal destination for both business and leisure travelers. Immerse yourself in the local culture by exploring the nearby historical sites such as the iconic Surabaya Submarine Monument and the grand Grahadi Building. Take a leisurely stroll along the vibrant streets lined with local shops, restaurants, and cafes, where you can sample delicious Indonesian cuisine and shop for unique souvenirs. For a taste of Surabaya's nightlife, head to the trendy Tunjungan Plaza, a popular shopping mall that transforms into a lively entertainment hub after sunset. Surabaya Center is also conveniently located near major transportation hubs, making it easy to explore other attractions in Surabaya. Whether you're visiting for business or pleasure, Surabaya Center offers a dynamic and energetic atmosphere that will leave you captivated.

    Convenient Travel from Surabaya Airports to The Life Hotels City Center

    Surabaya, the vibrant city in Indonesia, is home to The Life Hotels City Center, a modern and stylish accommodation option located in Surabaya Center. Traveling to this hotel is a breeze, thanks to its convenient proximity to the airports in Surabaya. For travelers arriving at Juanda International Airport, the closest airport to Surabaya, there are several transportation options to reach The Life Hotels City Center. The most convenient and time-efficient choice is to take a taxi or arrange for a hotel transfer service. Taxis are readily available at the airport, and the journey to the hotel takes approximately 30 minutes, depending on traffic conditions. Hotel transfer services can also be pre-booked for a seamless and hassle-free arrival experience. Another airport option is Surabaya International Airport, also known as Juanda Airport. From this airport, travelers can easily reach The Life Hotels City Center by taking a taxi or utilizing the hotel transfer service. The taxi ride typically takes around 45 minutes, depending on traffic, and offers a scenic journey through the city. Regardless of the airport you arrive at, The Life Hotels City Center offers a convenient and comfortable base for exploring Surabaya. With its central location and easy access to transportation, guests can enjoy a stress-free journey to and from the hotel, allowing them to fully immerse themselves in the vibrant energy and cultural attractions of Surabaya.

    Explore Surabaya's Iconic Landmarks and Attractions near The Life Hotels City Center

    Situated in the heart of Surabaya, The Life Hotels City Center offers easy access to some of the city's most iconic landmarks and attractions. Immerse yourself in the rich history and culture of Surabaya by visiting the nearby Sampoerna Museum, where you can learn about the city's tobacco heritage and explore its fascinating exhibits. For a breathtaking view, head to the Suramadu National Bridge, an architectural marvel that connects Surabaya with the island of Madura. Take a stroll along the bridge and admire the stunning panoramic vistas of the city skyline and the Madura Strait. Nature lovers will be delighted to discover Bungkul Park, a charming green oasis in the bustling city center. This park is perfect for a leisurely walk, picnic, or simply unwinding amidst lush greenery. Discover Surabaya's rich maritime history at Monkasel, also known as the Submarine Monument. This unique attraction allows visitors to explore a real submarine and learn about Indonesia's naval heritage. Pay your respects to the heroes of Surabaya at Tugu Pahlawan, a towering monument commemorating the Battle of Surabaya. Learn about the city's struggle for independence and admire the intricate sculptures and reliefs that depict the bravery of the Indonesian people. Animal enthusiasts can enjoy a visit to Surabaya's Zoo, home to a wide range of exotic animals. Get up close and personal with elephants, tigers, and orangutans as you explore this well-maintained zoo. Discover the cultural diversity of Surabaya by visiting the Ampel Mosque and the Muhammad Cheng Hoo Mosque. These beautiful mosques showcase the architectural beauty and religious harmony of the city. Lastly, don't miss the chance to explore Jembatan Merah, a historic bridge that played a significant role during the Indonesian National Revolution. Walk across the bridge and learn about its historical importance in the fight for independence. With its prime location near these iconic landmarks and attractions, The Life Hotels City Center is the perfect base for exploring the vibrant city of Surabaya.

    Convenient Public Transport Stations Near The Life Hotels City Center

    Located in the heart of Surabaya, The Life Hotels City Center offers easy access to several public transport stations, making it a convenient choice for travelers. Just a short distance away, you will find Semut Train Station, Gubeng Train Station, Surabaya Kota, Sidotopo Train Station, Ngagel, and Pasar Turi Train Station. For those looking to explore the city and its surrounding areas, Semut Train Station is a great option. From here, you can easily hop on a train and visit popular attractions such as Surabaya Zoo or the historic House of Sampoerna. Gubeng Train Station is also nearby, providing further convenience for travelers who wish to explore beyond the city center. Surabaya Kota is another public transport station in close proximity to the hotel. From here, you can conveniently access various parts of the city, including shopping districts and cultural sites. Sidotopo Train Station and Ngagel are also easily accessible, allowing you to explore different parts of Surabaya with ease. Pasar Turi Train Station, located just a short distance away, is a major transportation hub in Surabaya. From here, you can easily connect to other cities in Indonesia, making it an ideal choice for travelers who wish to explore more of the country. With these convenient public transport options near The Life Hotels City Center, you can easily navigate Surabaya and make the most of your stay. Whether you're here for business or leisure, the hotel's strategic location ensures that you can easily explore the city and its surrounding areas.

    Indulge in Delicious Culinary Experiences

    When it comes to dining options, The Life Hotels City Center is surrounded by a plethora of enticing restaurants. Just steps away from the hotel, you'll find Aiola Eatery, a trendy spot offering a fusion of international and local cuisines. If you're craving some coffee and light bites, BONCAFE MANYAR KERTOARJO is the perfect place to unwind. For seafood lovers, Layar Seafood KH Abdul Wahab Siamin is a must-visit, serving up fresh and flavorful seafood dishes. If you're in the mood for some authentic Indonesian cuisine, head over to Apeng Kwetiau Medan - Kedung Doro or Sate Klopo Ondomohen Bu Asih - Walikota Mustajab. Soto Ayam 'Cak To' Undaan Wetan and Soto Ambengan Pak Sadi are also nearby, offering delicious bowls of traditional Indonesian chicken soup. For those looking to try something unique, Rawon Setan - Embong Malang is renowned for its rich and spicy beef soup. Wapo Resto - Airlangga and Bon Ami Restaurant are also excellent options for a delightful dining experience. With such a diverse range of restaurants just moments away, you'll never run out of delectable culinary choices during your stay at The Life Hotels City Center.

    Shop 'til You Drop in Surabaya

    Surabaya is a shopaholic's paradise, and The Life Hotels City Center is perfectly situated amidst a plethora of shopping landmarks. Just steps away from the hotel, you'll find Central Point Mall, a modern shopping complex offering a wide range of local and international brands. For those looking for traditional Indonesian souvenirs, Mirota Batik is a must-visit, offering a variety of batik products. If you're in the mood for some vibrant flowers, head to Bratang Flower Market, where you can find a stunning array of blooms. For a taste of local flavors, Wisata Rasa and Pasar Keputran are bustling food markets where you can sample a variety of delicious Indonesian dishes. Shopaholics will also delight in the proximity to Grand City Mall and Marvell City, two large shopping malls featuring a vast selection of shops, restaurants, and entertainment options. Vintage enthusiasts shouldn't miss Newton Vintage Store, a treasure trove of unique clothing and accessories. For a more traditional shopping experience, Pasar Genteng offers a bustling market atmosphere with a wide variety of goods. Finally, Plaza Tunjungan, the largest shopping mall in Surabaya, is just a short distance away, offering endless retail therapy opportunities. With so many shopping landmarks nearby, The Life Hotels City Center is the perfect choice for those looking to indulge in some retail therapy during their stay in Surabaya.

    Affordable Luxury at The Life Hotels City Center

    Experience the best of Surabaya without breaking the bank at The Life Hotels City Center. With an average room price of just $18, this hotel offers unbeatable value for money compared to the city's average room price of $28. At The Life Hotels City Center, you can enjoy all the comforts and conveniences of a luxury hotel at a fraction of the cost. Step into your stylishly appointed room and be greeted by modern furnishings, plush bedding, and a range of amenities designed to enhance your stay. Whether you're traveling for business or leisure, you'll find everything you need right at your fingertips. From complimentary Wi-Fi to a flat-screen TV and a well-stocked minibar, every detail has been carefully considered to ensure your comfort and satisfaction. Not only does The Life Hotels City Center offer exceptional value, but its prime location in the heart of Surabaya also puts you within easy reach of the city's top attractions and business districts. Explore the vibrant streets, indulge in local cuisine, or simply relax and soak up the ambiance of this bustling city. With its affordable pricing, The Life Hotels City Center is the perfect choice for savvy travelers looking for a memorable stay in Surabaya.

    Excellent Service and Modern Facilities

    The Life Hotels City Center in Surabaya, Indonesia, has received rave reviews from satisfied guests. With its excellent and prompt service, this hotel ensures that every guest's needs are met. The clean towels provided and the helpful hotel staff contribute to a comfortable and enjoyable stay. The hotel's modern and clean facilities add to the overall positive experience. The strategic location, friendly staff, and good price make it a top choice for travelers visiting Surabaya. Whether you're a solo traveler or traveling with a group, The Life Hotels City Center comes highly recommended for its exceptional service and modern amenities.

    A Perfect Blend of Comfort, Location, and Exceptional Staff Performance

    The Life Hotels City Center in Surabaya, Indonesia, has garnered impressive customer ratings across various categories. With an overall score of 7.9, this hotel offers a delightful experience for travelers seeking comfort and convenience. One of the standout features of The Life Hotels City Center is its exceptional value for money, receiving a commendable rating of 8.1. Guests appreciate the affordable rates without compromising on quality and service. Whether you are a budget-conscious traveler or simply looking for great value, this hotel ensures that you get the most out of your stay. The hotel's prime location is another reason why guests rave about their experience. With a remarkable score of 8.4, The Life Hotels City Center offers easy access to Surabaya's top attractions, shopping centers, and business districts. Whether you're exploring the vibrant city or attending meetings, this hotel's convenient location ensures that you can make the most of your time in Surabaya. Moreover, the staff at The Life Hotels City Center consistently impresses guests with their exceptional performance, earning a score of 8.0. From the warm welcome at check-in to the attentive service throughout your stay, the staff goes above and beyond to ensure a memorable experience. Their friendly and professional demeanor creates a welcoming atmosphere, making guests feel valued and well taken care of. Overall, The Life Hotels City Center is a top choice for travelers seeking a comfortable stay, excellent value for money, a prime location, and outstanding staff performance. With its positive customer ratings, this hotel promises an unforgettable experience in Surabaya, Indonesia.

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    Amenities and facilities

    Very good
    Facilities

    7.5

    Most talked about facilities

    Housekeeping

    9 mentions

    Breakfast

    7 mentions

    Internet

    3 mentions

    Food & Dining

    1 mention

    Languages spoken
    • English
    • Indonesian
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    • Massage
    • Sauna
    • Spa
    • Spa/sauna
    Cleanliness and safety
    • Breakfast in room
    • Physical distancing of at least 1 meter
    Dining, drinking, and snacking
    • Breakfast [buffet]
    • Breakfast [continental]
    • Coffee shop
    • Kitchen
    • Restaurant [halal]
    • Restaurants
    • Room service [24-hour]
    • Shared kitchen
    Services and conveniences
    • Cash withdrawal
    • Concierge
    • Convenience store
    • Daily housekeeping
    • Doorman
    • Elevator
    • Facilities for disabled guests
    • Gift/souvenir shop
    • Ironing service
    • Laundry service
    • Luggage storage
    • Safety deposit boxes
    • Smoking area
    • Xerox/fax in business center
    Access
    • Buzzer/wireless intercom
    • CCTV in common areas
    • Check-in/out [express]
    • Check-in/out [private]
    • Check-in [24-hour]
    • Front desk [24-hour]
    • Pets allowed
    • Security [24-hour]
    Getting around
    • Airport transfer
    • Car park [free of charge]
    • Car park [on-site]
    • Rental car
    • Shuttle service
    • Taxi service
    • Valet parking
    Available in all rooms
    • Air conditioning
    • Alarm clock
    • Blackout curtains
    • Cleaning products
    • Clothes dryer
    • Clothes rack
    • Daily housekeeping
    • Daily newspaper
    • Desk
    • Free bottled water
    • Free welcome drink
    • Hair dryer
    • Ironing facilities
    • Linens
    • Mirror
    • Non-smoking
    • Private bathroom
    • Satellite/cable channels
    • Separate dining area
    • Shared bathroom
    • Shower
    • Slippers
    • Soundproofing
    • Telephone
    • Toiletries
    • Towels
    • Wake-up service
    • Wi-Fi [free]
    • Wooden/parqueted flooring

    Food and dining

    Breakfast options
    • Asian

    Location

    Jl. Kusuma Bangsa No. 41, Surabaya Center, Surabaya, Indonesia, 60272
    Excellent
    Location

    8.5

    Airports
    • Juanda International Airport (SUB)
      14.5 km
    • Abdul Rachman Saleh Airport (MLG)
      76.1 km
    Public transportation
    • Semut Train Station
      1.2 km
    • Gubeng Train Station
      1.3 km
    Hospital or clinic
    • Dr. Silvester Hariwidodo D.Spa
      110 m
    Shopping
    • Tunjungan Plaza
      1.5 km
    Convenience store
    • On-site
    Cash withdrawal
    • ATM on-site

    What's nearby

    Popular landmarks
    • Suramadu National Bridge
      750 m
    • Tunjungan Plaza
      1.5 km
    • Tugu Pahlawan
      1.6 km
    • Monkasel (Submarine Monument)
      2.1 km
    • Sampoerna Museum
      3.0 km
    • Bungkul Park
      4.3 km
    • Surabaya's Zoo
      5.0 km
    • Surabaya Town Square
      5.0 km
    • Pakuwon Food Festival
      6.2 km
    • Masjid Nasional Al Akbar Surabaya
      10.0 km
    Nearby landmarks
    • Dr. Silvester Hariwidodo D.Spa
      110 m
    • Surabaya Youth Park
      140 m
    • Hi-Tech Mall
      180 m
    • Taman Hiburan Rakyat (THR)
      210 m
    • Masjid Cheng Hoo Mosque
      320 m
    • Muhammad Cheng Hoo Mosque
      410 m
    • Rumah Suci Bodhimandala
      420 m
    • Blok E RS Adi Husada
      430 m
    • Taman Paliatif
      440 m
    • Gedung Utama RS Adi Husada
      450 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    Minimum age of guests is: 5 year(s).

    Children 5-10 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 11 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • The property requires a refundable security deposit upon check-in. Please contact the property for more information.
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out from12:00
    • Check-out until12:00
    Getting around
    • Airport transfer fee175000 IDR
    • Distance from city center1 KM
    Extras
    • Breakfast charge (unless included in room price)42857 IDR
    The property
    • Number of bars/lounges1
    • Number of floors8
    • Number of restaurants1
    • Number of rooms 50
    • Year property opened2013
    • Most recent renovation2015

    Reviews of The Life Hotels City Center from real guests

    7.9
    Location8.5
    Service8.1
    Value for money8.1
    Room comfort and quality8.0
    Cleanliness7.8
    Facilities7.5
    High score for Surabaya
    Rating
    9+ Exceptional (227)
    8-9 Excellent (100)
    7-8 Very Good (167)
    6-7 Good (74)
    <6 Below Expectation (221)
    Guest Type
    Room Type
    Language

    Show reviews that mention 

    Showing 789 verified guest comments
    12345
    9.6
    Exceptional
    Rifky from Indonesia
    Couple
    Standard
    Stayed 4 nights in April 2023

    The booked room is different”

    Had a problem, the room booked through Agoda and the one entered into the hotel system were different. The staff claimed that this has happened before, hopefully it will be fixed soon if they already know it happens frequently. I didn't know about the problem on the first day of check-in, so I agreed to be placed in a 18m² twin bed room because I was already tired. On the second day, I was moved to a 11m² room (downgrade) because the hotel claimed that it was the room I booked. The hotel said that I got the 18m² twin bed room on the first day as compensation for not getting a double bed room. In the end, it took almost a whole day to sort it out. Although it was a hassle to deal with going back and forth between Agoda's customer service and the hotel staff, the entire process was assisted step by step. Even though I had to pay first before being reimbursed by Agoda in a few weeks. Well, okay for the service. Just a bit disappointed. I'm a bit hesitant to book here again if the system is not fixed. The intention of having a staycation ended up being more stressful and a waste of time 😭

    Reviewed April 16, 2023
    Auto-translated through generative A.I.
    10.0
    Exceptional
    Sherly from Indonesia
    Family with teens
    Standard
    Stayed 2 nights in December 2022

    Great hotel”

    The hotel is quite good with an affordable price, the location is also good as it is close to everywhere, the hotel is quite clean.

    Reviewed April 10, 2023
    Auto-translated through generative A.I.
    10.0
    Exceptional
    Dewi from Indonesia
    Couple
    Standard
    Stayed 1 night in May 2020

    Comfortable, Friendly, Initiative”

    Comfortable hotel, initially the room I booked was not available, only a room with 2 separate single beds was available, so the staff took the initiative to ask if I wanted them to be combined, the waiting time was short so I didn't have to bother combining the beds myself. The staff were also very friendly 👍🏻👍🏻👍🏻

    Reviewed May 26, 2020
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    10.0
    Exceptional
    Dinda from Indonesia
    Business traveler
    Fun City View
    Stayed 1 night in April 2023

    Room”

    The room is a bit noisy, so you can still hear sounds from outside during rest.

    Reviewed April 17, 2023
    Auto-translated through generative A.I.
    10.0
    Exceptional
    Indri from Indonesia
    Couple
    Standard
    Stayed 1 night in April 2022

    Exceptional”

    The place is clean and tidy. The room i rented was minimalis but comfortable. I like it. The price was affordable and the staff is kind

    Reviewed May 06, 2022
    12345
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