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The Kanjeng Suites & Villas Sanur
28 Jalan Pengembak, Sanur, Bali, Indonesia, 80220 - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Sanur part of Bali, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sacred Monkey Forest Sanctuary. Rated with 4 stars, this high-quality property provides guests with access to restaurant, indoor pool and spa on-site.
Highlights
Facilities
Bicycle rental
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Swimming pool [indoor]
Spa
Luggage storage
Contactless check-in/out
Nice location”
Murah meriah
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Good”
Good hotel but poor maintenance. Location at premium Sanur area. Easy to find restaurants and just 10 minutes walking to the beach.
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nice, clean n quiet”
big clean place, with fridge n microwave. I will book again on my next trip
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Value for Money”
Good hotel actually, but need more maintanance..Location is Quite, Spacious Room and walking distance to The Beach. Overall is value for money.
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Surprised it’s not what you see in the internet.”
When I first arrived, it’s 2 hours before the check in time, i proposed for early check in at least 1 hour or 30 mins earlier. They did not let me even I know the room was available. No staff even stood by in the reception so i should find where they were. The staff was also not communicative. The room was really dirty and stinky, they mop the floor with dirty water until you could even smell it. The bed sheet was too small so there’s an empty spot on the bed. Super not recommended and def wont go back here!
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value for money”
good big space. value for money
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Need a renovation ”
After long covid, renovation is needed. Not as exactly as the photos shown. Staffs are nice overall.
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OK Stay”
Needs a lot renovation for interior works, wallpaper, paint, didnt use the facility at all since its dirty
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Reduced to abandoned hotel”
Came to check inbjan 2022 and the staff was nice, greeted me by name. Perhaps i was the only guest check in that day. The room is like as advertised, but lack of maintenance everywhere. Paintings, chipped wooden furnitures, dim lighting, makesthe room looks older than it should be. When we looked on the balcony, we saw unattended garden, green pool makes it like abandoned building. My wife afraid it will get creepier in the night, so we decided to check out right away without stay the night. We understand that the pandemic may cause a lot of cut in maintenance and that we booked the room in discounted rate, but that room and entire hotel condition, not for me, no. The staff asked what happened when we returned the key and offered to move to other room, but we declined as we thought all will be the same.
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you get what you pay, but they could've given me better room”
actually great location and good value for money, however they couldve at least come with better room, or allocate a budget to fix the rooms, the room 205 was everything you can imagine from a desolated depressing experiences: leaky aircon, spotty mirror, balcony door that cant be completely closed, leaky showers & shower head, that i decided to just move to another hotel the next day :(
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Good building but bad management ”
The pictures are different from the reality. The wallpaper was a little bit torn. The sink only for super hot water. So i cannot wash my face or anything from that sink. Not to mention the very bad water pressure in the shower head. Although, the bed was comfy.
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Rundown property ”
Chosing this hotel because of cheap rate is a big mistake. The hotel doesn't run like a business, they let the property down, which almost everything falling apart. It really a joke, they can't change the thorn curtain, the thorn old towels. They still using the blood stain on the comforter, TV, AC simply not working.. The back door glass door key is broken. The wall started to peel. They used the mirror style dirty stain looking. They let the poor girl at the desk todo verymuch everything. I have a pillow sheet with some saliva stain. Just because is a non refundable the girl was very nice to move us to another room. The next morning I couldn't believe what I saw when I open the comforter, the cover sheet only cover half of the bed. I slept half on my body on the uncovered mattress which has probably pee or coffee stain. I don't understand why you run the business like this. Just charge more and do it right.
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Not like the pictures ”
The place is fine to stay at far from the pictures it’s run down and needs plenty of maintenance. Location is very good, staff help as much as they can. The place is quite compared to many others no noise from banging doors or above guests in higher floors. Value for money it’s what it is for the price 2 to 3 star.
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Facilities not supported”
AC leaking, cant closed the window/door properly, geckos sound too noisy at the night, water was not really clean, need to change or fix many things
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The place are old and low maintenance ”
The Location good areal close to the beach the staff are kindly and friendly only fail is the room are old and low maintenance
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Photos not updated ”
We stayed at the 3br villa. Photos were very different. Condition un maintained. Pool dirty and could not be used. Towels took forever to come because they were out of stock (didnt shower until late night). The only plus about this place is location and staff. Staff was helpful but they couldn’t do much either as the building and the facilities were not well maintained. I tried to cancel but the management refused a refund.
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Need more improvement on your service!”
I booked for Deluxe room and I’m pretty sure I should get Double bed, but instead of getting double bed, I get twin bed. During check in, they said that they are preparing my room and when I get my room, the room is still not ready. It’s like I get an Out of Order Room, the tv wasn’t working very nicely, the drain is working very slow, the balcony doesnt have any chair in it, and last thing is I dont get any floor mat and trash bin in the toilet. isn’t it the most important thing?! I tell the front office team if there is any room that is ready for me on that night and they moved me to another room in second floor. I expected they gave me room that are ready of course. but once again no floor mat and trash bin, no chair on the balcony, the tv wasnt working very good (bad signal), and the door was very hard to close, I have to slammed the door to closed it🤔 And I decided to go out and before I go I asked the front office again to provide the floor mat and trash bin in the room so when I came back there is already set up. But of course when I get back, I dont see any of my requested item were set up at my room. And I think the one who was handling me is still a trainee, I forgot their names but they seem so clueless for everything🤔🤔 Tbh its a great accomodation to stay but if they have a better service and providing better amenities/facilities.
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Cheap but old ”
The place is far from the pictures it’s old and needs renovation. However for the money it is very cheap good location the rooms would have been luxury many years ago but now very tired. The staff certainly needs training, no personality and if you don’t ask you don’t get the room cleaned plus if they do they forget to give toilet paper or tissues all empty. The rooms are clean enough for the price you pay. If you want luxury or 4 star forget this s you want cheap and tidy this is ok. It’s worth the $25 approx per night for its location.
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Acceptable”
The staff are trainee, so the dont know nothing. When the electricity power down on 29 Jan, the dont have mitigation and recovery action. Slow respon because the mgmt give the trainee to run the hotel. Most af them are not able to speak English considering their guest are from global . They hv to fix everything, building, resources to run this hospitality business
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Photos not up to date”
We recently stayed at this ‘villa’. It was disappointing to see the true condition of the room. There were stains on the sheets, toilet and shower were filthy and we weren’t given toilet paper. The furniture is very old and safe to say the place doesn’t look anything like the photos. Also the pool is very disgusting - hasn’t been cleaned for a long time. On the other note, staff was lovely, very minimum english though.
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