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The Botanica Sanctuary
Jalan Taman Safari 101 KP. Baru Tegal, Desa Cibeureum, Cisarua - Bogor, Puncak Pass, Puncak, Indonesia, 16750 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Puncak Pass part of Puncak, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Taman Wisata Matahari. Rated with 4 stars, this high-quality property provides guests with access to restaurant, indoor pool and outdoor pool on-site.
Highlights
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Luggage storage
Swimming pool [indoor]
Golf course [on-site]
Contactless check-in/out
Fitness center
We love it!!!”
Hotel was clean. Bed cover in white. Staff are kind and helfull. There is car to pick up and drop off from parking to hotel vv. Has swimming pool water cold as icecwater challange myself to swim. Has jacuzzi with warm water and a bit hot water. Has pool for kids so in total have 4 pools. Has access to pesona alam next door hotel. Easy walk to lake hoise for nice food with nice view. Has swan lake. Club huis for tea coffee and cake. Has iron in the room bath room is clean connected to wall drop with nice partition close n open. A lot of open space for kids and adult to walk or take photos. I like sport so i did swim, yoga and walkng to the forest. Breakfast was good many choices and place to sit in door and out door. Interior design are nice. I came during Christmas time interior full with Christmas theme. Really nice. Highly recommended hotel
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Surrounded by Nature”
The Botanica Sanctuary architecture lets fresh air through it. It was a very refreshing stay. Overall modern design and clean. A spacious Valley Suite with shower and separate bathtub, nice terrace, a large supply of eco-friendly bath amenities that they also provided in the pool area. Breakfast was delicious, lots of options, also traditional snacks. Staff was fast, friendly but also strick on mask usage while walking around the resto. Rooftop pool was also great, cold refreshing water in main pool, warm water for kids pool, and 2 hot jacuzzi's facing the mountains view, just perfect especially in the chilly afternoon. Staff was always seen in here in the pool, not just to make sure everyone gets a towel, but my feeling: also looking out for safety. Free bike rent for adults, and quite an area to roam around. You can bring kids to Pesona Alam or just walk into the Lake House. We had dinner at the Lake House, transport from hotel, the food was awesome, great beef burger, good value for money. Only critic was the clear noise you can hear from upstairs during the night. Strange how people can drag their furniture (chair on terrace) every 10 seconds from 830-past midnight. Called receptionist but couldn't find the source. I guess it was just the building/design and noisy guest, so you can hear everything so clearly that interupts your peacefull sleep, quite ironic for such a sanctuary. I would say ask for the highest room.
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Dear Mr. James, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We have noted your complain and maintenance will implemented shortly to assure your comfort. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager
We Love Everything at The Botanica Santuary”
This is the second time we stay at this hotel. We love it since the first time we stay. It has clean and spacious with decent design. The view on the top of the hotel is outstanding (while the sky clear!). They have nice and helpful staff. The hotel surrounding also great. It has lots of huge trees that made the air so fresh.
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Dear Mrs. Yuliana, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager
such a beautiful hotel”
This hotel is so beautifull and you can still feel the puncak weather. The staff was so friendly. While waiting fot he room, there was a service to do your nails and we got such a yummy telang drink. The hotel is super clean and provides u great hospitality. The hotel provides u such luxurious facilities. and it has a pool at the rooftop with an extraordinary view. Overall the experience was awesome.I'll recommend this hotel to every couple and families
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Dear Mrs. Nadya, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager
Family time at the botanica Sanctuary”
Kamar clean, staff ramah, anak2 happy dibuatin nail art, belajar towel craft, swimming pool keren di rooftop,
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Kepada Bapak Imam, Terima kasih telah meluangkan waktu berharga anda untuk memberikan ulasan mengenai pengalaman menginap di The Botanica Sanctuary. Kami senang menerima tanggapan positif yang anda sampaikan dan kami berkomitmen untuk selalu memberikan pelayanan terbaik bagi tamu kami. Kami berharap kami dapat menyambut anda kembali di hotel kami pada kesempatan yang akan datang. Naturally Yours, Handy Bunardy General Manager
Great Stay!”
Everything in Botanica was Great! During breakfast both days we were diligently assisted by Syiffa a shorthair staff whom noticed that we stayed two days. She is friendly and have a very good attitude. Happy with her assistance. In the afternoon of day one - light was off for almost 20mins before genset take over. I think this is the only important thing, to be more instant in switching the enginge to genset. Otherwise everything was GREAT!
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Dear Ms. Ghita, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager
Exceptional”
I had a great stay at this hotel. They have a clean room, friendly and helpful staffs, great and comfortable facilities.
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Dear Ms. Caroline, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager
Love the environment ”
We stayed for 2 night. Love the hotel decorated well. And staff was nice. The room was clean. And enjoyed the shower. Thankyou
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Great hotel with great facilities”
One of the best hotel I've stayed in with my family of 4. Pick the corner type room which provide us with extra space of balcony and bathtub area. My highlights during the stay is: - location which near Taman Safari - abundant hotel facilities (co-shared with Pesona Alam facilities) - breakfast menu which is vary and delicious - the view of the lobby and the room
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Dear Mr. Stefanus, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager
I’ll be back !”
Botanica is awesome place for staycation. Their staff is kind and friendly. They have a shuttle to drive you such as parking lot and The Lake House. The room is clean and spacious. They have a lot of facilities to satisfying guest. I love the swimming pool on the roof top, you will see beautiful mountain and valley view from there. They also have many kids facilities such as kids club, mini zoo, playground and outbound activities. The restaurant provides so many and so tasty breakfast selection from asia, western and middle east. Their room amenities was also the best I ever get. Don’t forget to ask receptionist if you have a plan to go to Taman Safari, Botanica will gives you additional discount!! Wish I’ll be back soon.
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Dear Mrs. Vegie, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager
Exceptional”
Superb Great hotel with super staff Stay with my teens, the rooms are clean also love the hotel amenities, you can easily find hand sanitizer or hand washing facilities, the elevators use touchless buttons. Many variations menu for breakfast with helpfull staffs. Would love to stay here again
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Dear Mrs. Shinta, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager
Comfort hotel”
Upon arriving at the lobby hotel we already offered with a great view with nice waiting rooms for guests and also the staffs there have a good service. Our room also unique and clean
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Dear Ms. Fenny, Thank you for taking your precious time to share us feedback about recent stay experience at The Botanica Sanctuary. We are delighted to welcome you at our hotel and we do hope that our facilities and services could met your expectation. Please feel free to contact us should you have any suggestion to improve our quality. We would love to hear from you and we look forward to welcome you again in the near future. Naturally Yours, Handy Bunardy General Manager
Be Careful with the deposit they asked when u checked in”
I checked in on dec 2, 2021 and like other hotel they asked for deposit which paid with BCA Credit Card When i Checked out, & they confirmed there was nothing to be charged during our stay. & They said the deposit will automatically refund to my credit card limit within 14 days. But until now MAY 6, 2022 the refund not received. I've asked botanica Finance & one of their staff, Kevin Aprilian on Jan 27, 2022. They promised to check and follow up. Unfortunately i forgot to follow up then until now i havent received the refund. Soooo be careful with the deposit they asked. Never forget to check ur credit card statement. If u dont follow up, they also doont refund the deposit 😭🙈
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Dear Ms.Caroline, Thank you for your review about recent stay at The Botanica Sanctuary. As we discussed by phone earlier regarding your case, we found that your deposit has been converted to upgrade the room with the same amount of your deposit based on your request. Again, thank you for taking the time to review us and we look forward to welcome you again soon at our hotel. Naturally Yours, Handy Bunardy General Manager
Certainly will come back again..”
Was lowering down my expectation after reading all the reviews but turns out everything going smooth... Check in lancar ngga pakai nunggu lama, staff friendly and ready to assist.. Kamar bersih, area kamar mandi jg bersih tanpa noda.. ambience dan facilities just amazing karena masih baru juga, my daughter just love it since the beginning.. trying to extend but all fully book.. Breakfast just perfect, dengan pengaturan waktu jadi ngga numpuk, variety makanan luar biasa banyak, the manager keliling utk bantu meja segera dibersihkan supaya tamu ngga nunggu.. Kolam renang bersih, the view also amazing.. overall it is a very good experience considering that it was a soft opening period.. thank you all the staffs for such wonderful time there.. Keep up the good work and surely will come back again veey soon..
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Dear Mr. Tio, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager
Good stay ”
We stay here for 2 night. The hotel was clean . And staff wad helpfull. Will visit again.
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Great hotel”
Breakfast was great, coffee really good. The staffs really nice esp. Maya and Nara. They kept my handphone and my baby's spoon when I forgot to bring after breakfast. Bed really comfortable and the hotel really clean. Surely will be back here again. Keep up the great work
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Dear Mrs. Priscilla, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager
Best service!”
Came here for holiday and really amazed with the service. Our room soo clean. Wi fi great. Foods all delicious. And the best part is staffs' hospitality! Really recommend you to put this hotel on your list.
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Dear Ms. Chitra, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager
Nice Short Staycation with family”
We've nice experience for short staycation. Location is good and not too far from Taman Safari. Staff give nice experience also, Tian (Front Office) give good response for our check in, and bu Evi give us unforgettable service while we're waiting. A lot of choice for breakfast and some nice photo spot.
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Dear Mr. Antonius, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager
Amazing Hotel”
I'm so Satisfied with the hotel. Good view, good hospitality, and a good taste of food. So you have to try to stay at this Hotel.
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It's so much fun!”
Really loved staying 2 nights here. My children said this place is so memorable. I only have 2 things, it will be much more nicer if they had warm water for the swimming pool, they only had warm water for the kids pool. Since the pool is on the roof top it make it too much windy. And also not a fan for the food at breakfast or at the resto. Other than that I had no complaints. Definitely will be back here again!!
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Dear Ms. Olivia, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager