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The Botanica Sanctuary
The Botanica Sanctuary
The Botanica Sanctuary
The Botanica Sanctuary
The Botanica Sanctuary
The Botanica Sanctuary
The Botanica Sanctuary

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9

Exceptional

558 reviews

558 reviews

Housekeeping18
View12
Breakfast9
See map

9.2

Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Warung Kaleng 2.3 km
At-Ta'Awun Mosque 4.0 km
Cilember Waterfalls 5.7 km
Curug Panjang Waterfall 6.6 km
Taman Wisata Matahari 6.7 km
Mount Gede Pangrango National Park 7.9 km
Little Venice Kota Bunga 10.0 km
Istana Cipanas 10.4 km
Gunung Geulis Golf Course 13.8 km
Cigentis Waterfall 23.7 km
Nearby landmarks
Taman Safari Cisarua 1.0 km
Gunung Mas Wisata Argo 2.1 km
Agrowisata GUNUNG MAS Kebun Teh Walini 2.2 km
Warung Kaleng 2.3 km
RS Paru Dr. M. Goenawan Partowidigdo 2.3 km
Parachute Landing Area 2.5 km
Gunung Joglok 3.3 km
Pasar Cisarua 3.7 km
Mount Puncak (Gunung Mas Tea Hills) 3.8 km
At-Ta'Awun Mosque 4.0 km

The Botanica Sanctuary

Jalan Taman Safari 101 KP. Baru Tegal, Desa Cibeureum, Cisarua - Bogor, Puncak Pass, Puncak, Indonesia, 16750 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Puncak Pass part of Puncak, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Taman Wisata Matahari. Rated with 4 stars, this high-quality property provides guests with access to restaurant, indoor pool and outdoor pool on-site.

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Highlights

Sparkling clean

Front desk [24-hour]

Excellent view

Free Wi-Fi in all rooms!

Air conditioning

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Swimming pool [indoor]

Golf course [on-site]

Contactless check-in/out

Fitness center

This property is in high demand!

9 travelers have booked today.

Value for money8.8
Location rating9.2
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport49.5 km

Rooms available at The Botanica Sanctuary

Deluxe
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 1 king bed or 2 single beds
Enter dates to see prices
Superior
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 1 king bed or 2 single beds
Enter dates to see prices
Junior Suite
...
  • Room size: 48 m²/517 ft²
  • Mountain view
  • 1 queen bed
Enter dates to see prices
Family Room
...
  • Room size: 42 m²/452 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
Studio
...
  • Room size: 42 m²/452 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
Junior Suite with Garden View
...
  • Room size: 48 m²/517 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
Premier Room
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
Enter dates to see prices
The Valley Suite
...
  • Room size: 48 m²/517 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Unique Corner
...
  • Room size: 42 m²/452 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Loft Family Room
...
  • Room size: 42 m²/452 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Botanica Sanctuary?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to The Botanica Sanctuary?

For those who wish to drive their own cars, The Botanica Sanctuary has a car park available for guests. If you're looking for an easy way to get around Puncak with private transportation, the resort can arrange taxi service.

Is breakfast offered at The Botanica Sanctuary?

Wake up to a great buffet breakfast at The Botanica Sanctuary.

What is the smoking policy at The Botanica Sanctuary?

The Botanica Sanctuary does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby The Botanica Sanctuary?

The Botanica Sanctuary is located in Puncak Pass, famous for good restaurants such as Papof Restaurant Bed & Breakfast, Ateera Restaurant & Cafe and Rindu Alam Restaurant Puncak Rd.

What popular shopping places are close to The Botanica Sanctuary?

Shopping options in The Botanica Sanctuary’s Puncak Pass neighborhood include Cipanas Factory Outlet.

What are popular attractions near The Botanica Sanctuary?

The Botanica Sanctuary is located in Puncak Pass area, which is famous for attractions such as At-Ta'Awun Mosque, Gunung Mas Wisata Argo and Kebon Raya Cibodas.

What popular natural sightseeing spots are close to The Botanica Sanctuary?

The Botanica Sanctuary is located within Puncak Pass, which makes it conveniently close to natural sights including Mount Gede Pangrango National Park, Agrowisata GUNUNG MAS Kebun Teh Walini and Gunung Joglok.

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Explore the neighborhood

What people love about The Botanica Sanctuary

  • 7.2

    Very good

    "Facilities are good , they have lake house restaurant which is one of their attraction"

    Kristianto

    |

    September 20, 2022

  • 10

    Exceptional

    "Great ambience, nice architecture and design."

    Pringgo

    |

    September 16, 2022

  • 10

    Exceptional

    "One of the best hotel I've stayed in with my family of"

    Stefanus

    |

    September 12, 2022

Property ranking|Compared to 531 Puncak properties
See all rankings
Cleanliness score
9.6/10
Couples review score
9.2/10
Location score
9.2/10
Service score
9.1/10
Better than
98
%
of Puncak properties
Better than
98
%
of Puncak properties
Better than
97
%
of Puncak properties
Better than
95
%
of Puncak properties
Overall rating:

9

Exceptional
558 reviews
Cleanliness
9.6
Facilities
8.9
Location
9.2
Read all reviews >
What travelers say they love:
Best view, nice architecture, great food.
Kezia from Indonesia
Family with older children
More about The Botanica Sanctuary

More about The Botanica Sanctuary

The Botanica Sanctuary

Get the most adventure during your time in Puncak when you book a room at The Botanica Sanctuary. If you're looking for the excitement of theme parks like Taman Wisata Matahari, then you should start with a room at The Botanica Sanctuary just 6.6 km away.
Have a hassle-free trip while enjoying the services and amenities offered by The Botanica Sanctuary. Keep up with all your communications easily with the resort's free Wi-Fi. Taxi services provided by The Botanica Sanctuary makes it easy to plan your day trips, sightseeing, and more around Puncak. Guests can enjoy convenient available parking right at the resort.
Front desk service is provided at the resort including safety deposit boxes. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the resort.
Enjoy the services offered at The Botanica Sanctuary from the convenience of your guestroom. For your comfort, some rooms at the resort are equipped with air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find bottled water, a coffee or tea maker and mini bar at your disposal.


Dining and things to do

Every day at The Botanica Sanctuary begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the resort. A variety of convenient and tasty dining options are waiting for you at the resort, for whenever you get hungry.
Recreational facilities at The Botanica Sanctuary are designed for escape and relaxation. Be sure to spend some time exploring the beach, which is accessible directly from the resort. Spend some time relaxing at the resort's pool.


Around the property

Experience all the sights and local attractions of Puncak with The Botanica Sanctuary as your base. The most famous landmark nearby is Little Venice Kota Bunga just 10.0 km away.


Reasons to stay here

Facilities at this resort are rated higher than 95% of other accommodations in the city.
Past guests love the cleanliness here, ranking it higher than 97% of the city's accommodation.
Ranking higher than 96% of the city's accommodations options, this is a great choice for location.

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Amenities and facilities
Excellent
Facilities

8.9

Languages spoken

  • English
  • Indonesian

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Golf course [on-site]
  • Massage
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Taxi service

Available in all rooms

  • Air conditioning
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • In-room safe box
  • Mini bar
  • Mirror
  • Non-smoking
  • Satellite/cable channels
Location
Jalan Taman Safari 101 KP. Baru Tegal, Desa Cibeureum, Cisarua - Bogor, Puncak Pass, Puncak, Indonesia, 16750
Exceptional
Location

9.2

Airports

  • Halim Perdanakusuma International Airport (HLP)
    49.5 km
  • Soekarno-Hatta International Airport (CGK)
    72.2 km

Public transportation

  • Maseng
    15.1 km

Hospital or clinic

  • RS Paru Dr. M. Goenawan Partowidigdo
    2.3 km

Shopping

  • Cipanas Factory Outlet
    7.4 km

Convenience store

  • Indomaret
    2.3 km
What's nearby

Popular landmarks

  • Warung Kaleng
    2.3 km
  • At-Ta'Awun Mosque
    4.0 km
  • Cilember Waterfalls
    5.7 km
  • Curug Panjang Waterfall
    6.6 km
  • Taman Wisata Matahari
    6.7 km
  • Mount Gede Pangrango National Park
    7.9 km
  • Little Venice Kota Bunga
    10.0 km
  • Istana Cipanas
    10.4 km
  • Gunung Geulis Golf Course
    13.8 km
  • Cigentis Waterfall
    23.7 km

Nearby landmarks

  • Taman Safari Cisarua
    1.0 km
  • Gunung Mas Wisata Argo
    2.1 km
  • Agrowisata GUNUNG MAS Kebun Teh Walini
    2.2 km
  • Warung Kaleng
    2.3 km
  • RS Paru Dr. M. Goenawan Partowidigdo
    2.3 km
  • Parachute Landing Area
    2.5 km
  • Gunung Joglok
    3.3 km
  • Pasar Cisarua
    3.7 km
  • Mount Puncak (Gunung Mas Tea Hills)
    3.8 km
  • At-Ta'Awun Mosque
    4.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-5 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until23:59
  • Check-out until12:00

Reviews of The Botanica Sanctuary from real guests

Provided by verified guests of Agoda
9.0
/
10
Exceptional
Cleanliness9.6
Facilities8.9
Location9.2
Service9.1
Value for money8.8
High score for Puncak
Rating
9+ Exceptional (161)
8-9 Excellent (31)
7-8 Very Good (24)
6-7 Good (14)
<6 Below Expectation (13)
Time of the year
Mar - May (78)
Jun - Aug (70)
Sep - Nov (42)
Dec - Feb (53)
All guests (558)
All room types
All languages

Show reviews that mention 

Showing 243 verified guest comments
12345
10.0
Exceptional
Tio from Indonesia
Family with young children
Deluxe
Stayed 1 night in October 2021

Certainly will come back again..”

Was lowering down my expectation after reading all the reviews but turns out everything going smooth... Check in lancar ngga pakai nunggu lama, staff friendly and ready to assist.. Kamar bersih, area kamar mandi jg bersih tanpa noda.. ambience dan facilities just amazing karena masih baru juga, my daughter just love it since the beginning.. trying to extend but all fully book.. Breakfast just perfect, dengan pengaturan waktu jadi ngga numpuk, variety makanan luar biasa banyak, the manager keliling utk bantu meja segera dibersihkan supaya tamu ngga nunggu.. Kolam renang bersih, the view also amazing.. overall it is a very good experience considering that it was a soft opening period.. thank you all the staffs for such wonderful time there.. Keep up the good work and surely will come back again veey soon..

Reviewed October 10, 2021

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Dear Mr. Tio, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager

Responded November 23, 2021
The Botanica Sanctuary
10.0
Exceptional
Nadya from Indonesia
Family with young children
Deluxe
Stayed 1 night in March 2022

such a beautiful hotel”

This hotel is so beautifull and you can still feel the puncak weather. The staff was so friendly. While waiting fot he room, there was a service to do your nails and we got such a yummy telang drink. The hotel is super clean and provides u great hospitality. The hotel provides u such luxurious facilities. and it has a pool at the rooftop with an extraordinary view. Overall the experience was awesome.I'll recommend this hotel to every couple and families

Reviewed July 19, 2022

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Dear Mrs. Nadya, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager

Responded July 28, 2022
The Botanica Sanctuary
10.0
Exceptional
Caroline from Indonesia
Family with young children
Deluxe
Stayed 1 night in December 2021

Be Careful with the deposit they asked when u checked in”

I checked in on dec 2, 2021 and like other hotel they asked for deposit which paid with BCA Credit Card When i Checked out, & they confirmed there was nothing to be charged during our stay. & They said the deposit will automatically refund to my credit card limit within 14 days. But until now MAY 6, 2022 the refund not received. I've asked botanica Finance & one of their staff, Kevin Aprilian on Jan 27, 2022. They promised to check and follow up. Unfortunately i forgot to follow up then until now i havent received the refund. Soooo be careful with the deposit they asked. Never forget to check ur credit card statement. If u dont follow up, they also doont refund the deposit 😭🙈

Reviewed May 06, 2022

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Dear Ms.Caroline, Thank you for your review about recent stay at The Botanica Sanctuary. As we discussed by phone earlier regarding your case, we found that your deposit has been converted to upgrade the room with the same amount of your deposit based on your request. Again, thank you for taking the time to review us and we look forward to welcome you again soon at our hotel. Naturally Yours, Handy Bunardy General Manager

Responded May 18, 2022
The Botanica Sanctuary
10.0
Exceptional
Priscilla from Indonesia
Family with young children
Deluxe
Stayed 2 nights in April 2022

Great hotel”

Breakfast was great, coffee really good. The staffs really nice esp. Maya and Nara. They kept my handphone and my baby's spoon when I forgot to bring after breakfast. Bed really comfortable and the hotel really clean. Surely will be back here again. Keep up the great work

Reviewed May 02, 2022

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Dear Mrs. Priscilla, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager

Responded May 06, 2022
The Botanica Sanctuary
10.0
Exceptional
shinta from Indonesia
Family with young children
Deluxe
Stayed 1 night in July 2022

Exceptional”

Superb Great hotel with super staff Stay with my teens, the rooms are clean also love the hotel amenities, you can easily find hand sanitizer or hand washing facilities, the elevators use touchless buttons. Many variations menu for breakfast with helpfull staffs. Would love to stay here again

Reviewed July 10, 2022

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Dear Mrs. Shinta, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager

Responded July 12, 2022
The Botanica Sanctuary
10.0
Exceptional
Olivia from Indonesia
Family with young children
Family Room
Stayed 2 nights in November 2021

It's so much fun!”

Really loved staying 2 nights here. My children said this place is so memorable. I only have 2 things, it will be much more nicer if they had warm water for the swimming pool, they only had warm water for the kids pool. Since the pool is on the roof top it make it too much windy. And also not a fan for the food at breakfast or at the resto. Other than that I had no complaints. Definitely will be back here again!!

Reviewed December 01, 2021

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Dear Ms. Olivia, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager

Responded December 04, 2021
The Botanica Sanctuary
10.0
Exceptional
chitra from Indonesia
Family with young children
Loft Family Room
Stayed 2 nights in May 2022

Best service!”

Came here for holiday and really amazed with the service. Our room soo clean. Wi fi great. Foods all delicious. And the best part is staffs' hospitality! Really recommend you to put this hotel on your list.

Reviewed May 24, 2022

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Dear Ms. Chitra, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager

Responded May 27, 2022
The Botanica Sanctuary
9.6
Exceptional
Hermin from Indonesia
Family with young children
Deluxe
Stayed 1 night in December 2021

Top family getaway hotel!!”

Our family chose Botanica Sanctuary for our last weekend getaway. The hotel offers luxurious space of greens. Customer service attitude from the staffs have been superb since our check-in process. They have boogie car to transport us from parking lot to lobby area. Swimming pool is heated, located on the rooftop. We had interconnecting rooms for us and our children. Room is not so much spacy but enough for us to have a good rest. The only downside was the soundproof of the room as we could hear noises from the hallways but it was bearable. Breakfast was amazing, they offer so many intercontinental menu and kids love it. The hotel shares kids facilities with Pesona Alam Hotel, lots of kids outdoor facilities are on Pesona Alam. We also found a basement kids cinema and we can enjoy some disney+ movies for kids with beanbags and popcorns! Overall, i would recommend this new hotel to everyone seeking a getaway to puncak and near Safari area. Be careful to choose timing of departure and arrival due to one way restrictions. Till next time, Botanica, keep up the great work.

Reviewed December 06, 2021

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Dear Mr. Hermin, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager

Responded December 08, 2021
The Botanica Sanctuary
10.0
Exceptional
KIANG from Indonesia
Family with teens
Deluxe
Stayed 2 nights in December 2021

Best staycation”

We had a great staycation here, the hotel is clean n pretty, the staff are helpfull. The food in the restaurant also 👍🏻 We will be back again for sure 🙏🏻

Reviewed December 28, 2021

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Dear Mr. Kiang, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager

Responded January 03, 2022
The Botanica Sanctuary
10.0
Exceptional
Lina from Indonesia
Family with young children
Unique Corner
Stayed 1 night in April 2022

Nice hotel ”

We felt so happy to stay at botanical sanctuary, staff so helpful, anything we need just call and then they come so quick. The breakfast so varriative but need more spices and salt to make the food more delicious..

Reviewed April 22, 2022

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Dear Ms. Lina, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager

Responded April 28, 2022
The Botanica Sanctuary
10.0
Exceptional
Gunawan from Singapore
Family with young children
Deluxe
Stayed 2 nights in June 2022

Staycation”

We enjoyed our stay here with the room cleanliness and activities we could do with our young children in the outdoor area (mini-golf, archery, ATV ride, target paintball)

Reviewed June 29, 2022

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Dear Mr. Gunawan, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager

Responded July 06, 2022
The Botanica Sanctuary
10.0
Exceptional
Lanny from Indonesia
Couple
The Valley Suite
Stayed 1 night in June 2022

Good hotel”

The service is good, room is clean, food is good. Overall this hotel is good and next time we will stay at this hotel again

Reviewed June 16, 2022

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Dear Ms. Lanny, Thank you for taking your precious time to share us feedback about recent stay experience at The Botanica Sanctuary. We are delighted to welcome you at our hotel and we do hope that our facilities and services could met your expectation. Please feel free to contact us should you have any suggestion to improve our quality. We would love to hear from you and we look forward to welcome you again in the near future. Naturally Yours, Handy Bunardy General Manager

Responded June 20, 2022
The Botanica Sanctuary
9.6
Exceptional
Laura from Indonesia
Family with young children
Deluxe
Stayed 2 nights in December 2021

Fun family time”

Very comfortable hotel and room, nice ambience although the restaurant doesn’t provide cocktail ( they have cocktail menu though). Room service for dinner and supper took quite a while, called back and forth. They limited the breakfast time for one hour and dismiss us although there were still many seats available. But the hotel complex is very nice for jogging and activities

Reviewed January 03, 2022

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Dear Ms. Laura, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager

Responded January 10, 2022
The Botanica Sanctuary
9.6
Exceptional
Kunti from Indonesia
Family with young children
Unique Corner
Stayed 1 night in March 2022

Perfect for Staycation”

It was a great hotel for family.. Room is big and clean. BUT you need to ask for garden view otherwise your room might facing the road which is my bad not request to the hotel. If you need more activity for your kids you can go the pesona alam, another hotel nearby (they are one group btw).

Reviewed April 29, 2022

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Dear Mrs. Kunti, Thank you for your review about recent stay at The Botanica Sanctuary. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us directly with any further comments or suggestions you wish to share. Again, thank you for taking the time to review us and we look forward to welcome you again soon at our hotel. Naturally Yours, Handy Bunardy General Manager

Responded May 05, 2022
The Botanica Sanctuary
10.0
Exceptional
Audrey from Indonesia
Family with teens
The Garden Suite
Stayed 2 nights in June 2022

Great experience ”

great place, dan kind staff. The food was so good. The drawbacks is the lack of gym facilities.. But overall great!

Reviewed June 30, 2022

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Dear Ms. Audrey, Thank you for taking your precious time to share us feedback about recent stay experience at The Botanica Sanctuary. We are delighted to welcome you at our hotel and we do hope that our facilities and services could met your expectation. Please feel free to contact us should you have any suggestion to improve our quality. We would love to hear from you and we look forward to welcome you again in the near future. Naturally Yours, Handy Bunardy General Manager

Responded July 06, 2022
The Botanica Sanctuary
10.0
Exceptional
Chandra from Indonesia
Family with young children
Family Room
Stayed 1 night in March 2022

Unique room for family”

Stay at loft family room, and fall in love with the room. Children can have their own space at the loft area.

Reviewed April 10, 2022

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Dear Mr. Chandra, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager

Responded April 11, 2022
The Botanica Sanctuary
9.2
Exceptional
EFFENDY from Indonesia
Family with young children
Deluxe
Stayed 2 nights in July 2022

Instagrammable Hotel”

At first sight, this hotel surrounded by nature (many trees along the way). The hotel have a lot of photo spots. The restaurant (Gyu Steakhouse) serve a very delicious and juicy ribs (i love it so much... :)). Breakfast served with many options in place (from local Indonesian, western, chinese and japanese food). Most of them are delicious. The room cleanliness and staff responses are top notch and flawless. The price is a bit high and the few facilities are shared with Pesona Alam, however if you want to find the spots to relax and take picture, this can be your choice to go. Keep up the performance, i love it overall. Thanks.

Reviewed July 11, 2022

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Dear Mr. Effendy, Thank you for taking your precious time to share us feedback about recent stay experience at The Botanica Sanctuary. We are delighted to welcome you at our hotel and we do hope that our facilities and services could met your expectation. Please feel free to contact us should you have any suggestion to improve our quality. We would love to hear from you and we look forward to welcome you again in the near future. Naturally Yours, Handy Bunardy General Manager

Responded July 12, 2022
The Botanica Sanctuary
9.6
Exceptional
Suriani from Indonesia
Family with young children
The Valley Suite
Stayed 1 night in May 2022

Cozy to relax”

stay 1 nite at Valley suite, room is spacious and clean, bed is so comfortable while bed linen is so brand new and soft, staffs are friendly, breakfast is so so and unfortunately lunch at Garden brassierie was too slow even it was not busy hours. Overall is quite cozy to relax

Reviewed May 20, 2022

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Dear Ms. Suriani, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager

Responded May 27, 2022
The Botanica Sanctuary
10.0
Exceptional
Filga from Indonesia
Family with teens
Premier Room
Stayed 1 night in June 2022

Exceptional”

Good for family who came with teenagers. Nice roof top swimming pool with mountain view and the hot water Jacuzzi.

Reviewed June 24, 2022

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Dear Mr. Filga, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager

Responded June 27, 2022
The Botanica Sanctuary
10.0
Exceptional
Herlina from Indonesia
Family with teens
Loft Family Room
Stayed 2 nights in April 2022

Very Good”

Clean and refreshing room.... not much to do...but very nice to stay in the room all day

Reviewed May 07, 2022

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Dear Ms. Herlina, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager

Responded May 13, 2022
The Botanica Sanctuary
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