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Swiss-Belhotel Makassar
Swiss-Belhotel Makassar
Swiss-Belhotel Makassar
Swiss-Belhotel Makassar
Swiss-Belhotel Makassar
Swiss-Belhotel Makassar
Swiss-Belhotel Makassar

Removed from saved list

8.5

Excellent

697 reviews

697 reviews

View28
Breakfast15
Housekeeping10
See map

9

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Colors Restaurant

30 m

Universitas Veteran Republik Indonesia

200 m

Museum Negeri La Galigo

210 m

Fort Rotterdam Museums

210 m

Taman Benteng Rotterdam

220 m

Popular landmarks
Losari Beach

830 m

Makassar Great Mosque

1.5 km

Trans Studio Mall

2.9 km

Ratu Indah Mall

3.4 km

Akkarena Beach

4.3 km

Closest landmarks
Ballairate Sunset Bar

100 m

Taman Macan Makassar

290 m

Alfa Express

340 m

Taman Macan

360 m

Mayor Office

440 m

Swiss-Belhotel Makassar

8 Jl. Ujung Pandang, Makassar City Center, Makassar, Indonesia, 90111 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Makassar City Center, allowing you access and proximity to local attractions and sights. Be sure to set some time aside to visit Trans Studio Mall as well as Losari Beach nearby. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Inside city center

Front desk [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Fitness center

Spa

Free Wi-Fi in all rooms!

BBQ facilities

This property is in high demand!

7 travelers have booked today.

Value for money8.4
Location rating9.0
Nearest airportSultan Hasanuddin International Airport (UPG)
Distance to airport17.1 km

Rooms available at Swiss-Belhotel Makassar

Business Suite
...
  • Room size: 59 m²/635 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Grand Deluxe King
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Sea View Twin Room
...
  • Room size: 30 m²/323 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Pavilion Room
...
  • Room size: 43 m²/463 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Grand Deluxe Twin
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Twin City View
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Grand Deluxe Double Room
...
  • Room size: 45 m²/484 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Deluxe Sea View Double Room
...
  • Room size: 30 m²/323 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Superior City View
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 90 m²/969 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Swiss-Belhotel Makassar?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Swiss-Belhotel Makassar?

Swiss-Belhotel Makassar is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 175000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Swiss-Belhotel Makassar also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Swiss-Belhotel Makassar has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Makassar with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Swiss-Belhotel Makassar?

Wake up to a great buffet breakfast at Swiss-Belhotel Makassar. Halal breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 150000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Swiss-Belhotel Makassar?

Swiss-Belhotel Makassar features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Swiss-Belhotel Makassar?

Large events and gatherings such as weddings and engagements can be hosted at Swiss-Belhotel Makassar.

Can business events be hosted at Swiss-Belhotel Makassar?

On-site venues and convenient event services make Swiss-Belhotel Makassar an ideal choice for hosting meetings.

What is the smoking policy at Swiss-Belhotel Makassar?

Swiss-Belhotel Makassar does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby Swiss-Belhotel Makassar?

Restaurants including Sop Konro Karebosi Restaurant, Pallu Basa Serigala and Coto Gagak are popular in Swiss-Belhotel Makassar’s neighborhood which is known as Makassar City Center.

What popular shopping places are close to Swiss-Belhotel Makassar?

Located in the Makassar City Center area, Swiss-Belhotel Makassar is close to great shopping choices like Trans Studio Mall, Ratu Indah Mall and Toko Kerajinan Unggul.

What are popular attractions near Swiss-Belhotel Makassar?

Guests at Swiss-Belhotel Makassar can easily visit Fort Rotterdam Museums, Makassar Great Mosque and Mandala Monument located in the Makassar City Center area.

What popular beaches are close to Swiss-Belhotel Makassar?

Guests at Swiss-Belhotel Makassar can easily visit Losari Beach, Akkarena Beach and Pantai Galesong Beach in the Makassar City Center area.

What popular natural sightseeing spots are close to Swiss-Belhotel Makassar?

Swiss-Belhotel Makassar is located in the Makassar City Center area, which is famous for natural sightseeing destinations such as Kodingareng Keke Island, Taman Private and mangga.

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See map

Explore the neighborhood

What people love about Swiss-Belhotel Makassar

  • 10

    Exceptional
    Location

    "Fantastic location only a few minutes walk to Pantai Losari."

    Karen

    |

    September 14, 2022

  • 10

    Exceptional
    Cleanliness

    "The room is very clean"

    Sinansari

    |

    September 6, 2022

  • 10

    Exceptional

    "The view is great, we can see Fort Roterdam from the room."

    Andi

    |

    August 8, 2022

Property ranking|Compared to 331 Makassar properties
See all rankings
Location score
9/10
Couples review score
8.9/10
Room size
37 sqm.
Cleanliness score
8.6/10
Better than
95
%
of Makassar properties
Better than
94
%
of Makassar properties
Bigger than
94
%
of Makassar properties
Better than
92
%
of Makassar properties
Overall rating:

8.5

Excellent
697 reviews
Cleanliness
8.6
Facilities
8.4
Location
9.0
Read all reviews >
What travelers say they love:
This high-rise Hotel is proud of nice views of both sea/harb...
Hyun from South Korea
Solo traveler
More about Swiss-Belhotel Makassar

More about Swiss-Belhotel Makassar

Swiss-Belhotel Makassar

Get the most from an urban escape in Makassar when you book a room at Swiss-Belhotel Makassar. Located right in the city center, Swiss-Belhotel Makassar saves you time and travel by letting you wake up right in the heart of the best neighborhood. Enjoy some seaside relaxation and drinks with a stay at Swiss-Belhotel Makassar, just 920 m from Losari Beach.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Makassar even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Swiss-Belhotel Makassar thanks to the hotel's laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television, in-room video streaming and cable TV. In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water and mini bar at your disposal.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. Drop in to the executive lounge for some high-end services in a luxury environment.


Dining and things to do

Every day at Swiss-Belhotel Makassar begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! Swiss-Belhotel Makassar has a selection of cuisine types including halal options.
A memorable night with your travel companions can be had without going far, at the hotel's bar. Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. End your days in total relaxation with a visit to the massage and spa. Spend some time relaxing at the hotel's pool.
Sip your favorite cocktail outdoors at the hotel's poolside bar. Check out the hotel's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the hotel's golf course on site. Get social at the hotel's shared lounge and TV area, where you can meet other guests.


Around the property

Experience all the sights and local attractions of Makassar with Swiss-Belhotel Makassar as your base. Never forget your time in Makassar with a special gift or trinket from Trans Studio Mall just 2.8 km away. Acquire some cultural knowledge with a day at Fort Rotterdam Museums located 230 m away, where you can see famous works by local artists.


Reasons to stay here

Facilities at this hotel are rated higher than 92% of other accommodations in the city.
Past guests love the cleanliness here, ranking it higher than 92% of the city's accommodation.
Ranking higher than 95% of the city's accommodations options, this is a great choice for location.

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Amenities and facilities
Excellent
Facilities

8.4

Most talked about facilities

Breakfast

15 mentions

View

7 mentions

Swimming Pool

6 mentions

Beach

5 mentions

Languages spoken

  • English
  • Indonesian

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Golf course [on-site]
  • Massage
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Continental
Restaurants on site

Swiss Cafe

  • Cuisine: American, Asian, European
  • Menu: Buffet, A-la-carte
Location
8 Jl. Ujung Pandang, Makassar City Center, Makassar, Indonesia, 90111
Exceptional
Location

9

Airports

  • Sultan Hasanuddin International Airport (UPG)
    17.1 km
  • Aroepala Airport (KSR)
    162.9 km

Public transportation

  • Malengkeri Bus Terminal
    7.0 km

Hospital or clinic

  • Atro
    630 m

Shopping

  • Trans Studio Mall
    2.9 km

Convenience store

  • Indomaret
    1.7 km

Cash withdrawal

  • ATM
    140 m
What's nearby

Popular landmarks

  • Fort Rotterdam Museums
    210 m
  • Losari Beach
    830 m
  • Makassar Great Mosque
    1.5 km
  • Trans Studio Mall
    2.9 km
  • Ratu Indah Mall
    3.4 km
  • Akkarena Beach
    4.3 km
  • Al Fatih Al Anshar Mosque
    7.3 km
  • Bugis Waterpark
    10.2 km
  • Kodingareng Keke Island
    11.3 km
  • Malino Tea Plantation
    50.9 km

Nearby landmarks

  • Colors Restaurant
    30 m
  • Ballairate Sunset Bar
    100 m
  • Universitas Veteran Republik Indonesia
    200 m
  • Museum Negeri La Galigo
    210 m
  • Fort Rotterdam Museums
    210 m
  • Taman Benteng Rotterdam
    220 m
  • Toko Kerajinan Unggul
    230 m
  • Kayangan Island
    240 m
  • Benteng rotterdam park
    250 m
  • Toko Ujung
    250 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee175000 IDR

Extras

  • Breakfast charge (unless included in room price)150000 IDR
  • Daily Internet/Wi-Fi fee0 IDR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors22
  • Number of restaurants1
  • Number of rooms 296
  • Year property opened2016

Parking

  • Daily parking fee0 IDR

Reviews of Swiss-Belhotel Makassar from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.6
Facilities8.4
Location9.0
Service8.4
Value for money8.4
High score for Makassar
Rating
9+ Exceptional (113)
8-9 Excellent (44)
7-8 Very Good (58)
6-7 Good (14)
<6 Below Expectation (40)
Time of the year
Mar - May (46)
Jun - Aug (71)
Sep - Nov (95)
Dec - Feb (57)
All guests (697)
All room types
All languages

Show reviews that mention 

Showing 269 verified guest comments
12345
10.0
Exceptional
Hyun from South Korea
Solo traveler
Deluxe Sea View Twin Room
Stayed 2 nights in June 2019

Comfortable and Brand New Hotel by the sea in Makassar,Indonesia ”

Swiss-bel Hotel is easily accessible from the airport by taxi in 30 minutes through well paved toll-road and found in front of "Fort Rotterdam", a Dutch colonial heritage, by the sea. This high-rise Hotel is proud of nice views of both sea/harbour and the city. Room is clean and well equipped with safe box, free WiFi,coffee/tea maker and fridge. Foods at breakfast are diverse to include Makassar's traditional porridge and noodle soup plus western menu. I highly recommend this hotel and will surely come back in next trip.

Reviewed July 03, 2019

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Dear Hyun, Warmest Greetings from Swiss-Belhotel Makassar ! Thank you for choosing Swiss-Belhotel Makassar as your experience stay. Also, thank you for the kind words regarding the Room, Safe Box, Wifi. and Breakfast. We wish you will be back and stay again at Swiss-Belhotel Makassar. Thank you very much. Kindest Regards, Wawan Setiawan General Manager

Responded November 06, 2019
Swiss-Belhotel Makassar
10.0
Exceptional
Auriel from Australia
Family with young children
Deluxe Sea View Twin Room
Stayed 5 nights in October 2019

Highly recommended”

Stayed at the Swiss-Belhotel for 5 nights. We had a a room facing the ocean, beautiful view especially during Sunset. Room was a good size , enough for 2 adults and 2 young children. Hotel has good facilities, outdoor pool facing the ocean, gym, spa and gravity sky lounge on level 20, which I highly recommend. Live music available every night. Great breakfast buffet with lots of choices from western or Indonesian food. I would highly recommend this hotel, definitely will stay again at the Swiss bel for my next trip to Makassar!! Location is very good , walking distance to Losari beach and Fort Rotterdam. Lots of souvenir shops also across the road.

Reviewed October 26, 2019

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Dear Auriel, Warmest Greetings from Swiss-Belhotel Makassar ! Thank you for choosing Swiss-Belhotel Makassar as your experience stay. Also, thank you for the kind words regarding the Swimming pool, Gym & Spa, and Gravity Sky Lounge on level 20, and our breakfast, We are continually trying to improve the variety and quality of food items that we offer. We wish you will be back and stay again at Swiss-Belhotel Makassar. Thank you very much. Kindest Regards, Wawan Setiawan General Manager

Responded November 06, 2019
Swiss-Belhotel Makassar
10.0
Exceptional
Gracia from Indonesia
Couple
Deluxe Sea View Twin Room
Stayed 1 night in September 2019

Excellent! ”

Location is perfect. You can literally enjoy sunset from your window. Close to everywhere, walking distance to seafood resto and Losari beach. Breakfast option is plenty.

Reviewed September 15, 2019

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Dear Gracia, Warmest Greetings from Swiss-Belhotel Makassar ! Thank you for choosing Swiss-Belhotel Makassar as your experience stay. Also, thank you for the kind words regarding the sunset from window. We wish you will be back and stay again at Swiss-Belhotel Makassar. Thank you very much. Kindest Regards, Wawan Setiawan General Manager

Responded November 06, 2019
Swiss-Belhotel Makassar
10.0
Exceptional
SIVA from Indonesia
Business traveler
Deluxe Twin City View
Stayed 2 nights in December 2021

Value for Money”

Value for money, place and room are clean, breakfast are good, staff are very friendly.

Reviewed December 13, 2021

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Dear Siva, Warm Greetings from Swiss-Belhotel Makassar! We are very grateful for the review that has been given to us. We hope to see you again at Swiss-Belhotel Makassar. Best regards, Wawan Setiawan General Manager

Responded December 16, 2021
Swiss-Belhotel Makassar
10.0
Exceptional
Wahyu from Indonesia
Business traveler
Deluxe Sea View Twin Room
Stayed 1 night in May 2022

great location”

Great location and nice view of sunset

Reviewed July 11, 2022

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Dear Wahyu thank you for your comments and I am glad that you enjoyed your stay with us. We look forward to welcome you in near future. Wahyu General Manager

Responded July 13, 2022
Swiss-Belhotel Makassar
10.0
Exceptional
Oktavia
Solo traveler
Grand Deluxe Room
Stayed 1 night in March 2019

big and nice”

This is hotel are very big and nice ...

Reviewed April 07, 2019

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Dear Oktavia, Warmest Greetings from Swiss-Belhotel Makassar ! Thank you for choosing Swiss-Belhotel Makassar as your experience stay. We wish you will be back and stay again at Swiss-Belhotel Makassar. Thank you very much. Kindest Regards, Wawan Setiawan General Manager

Responded November 06, 2019
Swiss-Belhotel Makassar
9.6
Exceptional
Juliette from United States
Family with young children
Deluxe Sea View Twin Room
Stayed 4 nights in July 2019

Nice hotel for family”

Beautiful hotel right by the beach. Nice property with nice and helpfull staff. Very recomended.

Reviewed July 28, 2019

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Dear Juliette, Warmest Greetings from Swiss-Belhotel Makassar ! Thank you for choosing Swiss-Belhotel Makassar as your experience stay. Also, thank you for the kind words regarding the our staff and beatiful view from sea. We wish you will be back and stay again at Swiss-Belhotel Makassar. Thank you very much. Kindest Regards, Wawan Setiawan General Manager

Responded November 06, 2019
Swiss-Belhotel Makassar
9.2
Exceptional
tan from Malaysia
Couple
Deluxe Twin City View
Stayed 2 nights in March 2019

Great hotel , money worth ”

Beautiful hotel , lovely sea view and good breakfast compared with other hotels we had stayed before. For drinkers & party animals there is a sky bar in 20th floors call Gravity. Is such a cosy and relaxing bar for couple of drinks during sunset.

Reviewed March 09, 2019

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Dear Mr. Tan, Warmest greeting from Swiss-Belhotel Makassar Thank you for choosing us as a part of your trip. We are very pleased to hear that you had a memorable time, and it really motivates us to give an even better service in the future. We're hoping to see you again very soon. Sincerely yours, Wawan Setiawan General Manager Swiss-Belhotel Makassar

Responded March 18, 2019
Swiss-Belhotel Makassar
8.8
Excellent
Tan from Nigeria
Solo traveler
Superior City View
Stayed 1 night in July 2022

Staff excellent service level ”

Special mention to Wahyu - restaurant and Juliet - Gravity Wahyu - make the extra mile to assist me in my search for local authentic food. He gave me a ride to the recommended place and shared on the places of interest . Good communication skills and positive attitude in out serving customers. Juliet (or Julie) - she is able to communicate effectively with customer and pro-actively promote the faculties and beverages available. Her sincere engagement is very positive and attract customer attention. Both staff are exemplary in their customer service attitude and are the assets of the organisation. Kudos to both .

Reviewed July 03, 2022

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Dear Tan, Warmest Greetings from Swiss-Belhotel Makassar ! Thank you for choosing Swiss-Belhotel Makassar as your experience stay. We wish you will be back and stay again at Swiss-Belhotel Makassar. Thank you very much. Kindest Regards, Swiss-Belhotel Makassar

Responded July 04, 2022
Swiss-Belhotel Makassar
8.8
Excellent
Ziyad from Indonesia
Family with young children
Deluxe Sea View Twin Room
Stayed 2 nights in February 2020

Nice place for staycation @Makassar”

Nice place for stay cation with your family, the comfortable bed with king size make u sleep better, room size is enough for my child played. Bath room is clean and the best from all of this is the view from ur room direct view to the sea. Nice breakfast with so many menu.. thanks swissbel

Reviewed February 28, 2020

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Dear Ziyad, Warmest Greetings from Swiss-Belhotel Makassar ! Thank you for choosing Swiss-Belhotel Makassar as your experience stay. Your review made our day! We are thrilled that you and your family loved your experience; our staff will definitely be happy to read what you wrote. It is with our utmost pleasure to learn that you had a memorable stay, and your child can also enjoyed our spacious room, the comfortness and the beautiful sea view. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. We wish you will be back and stay again at Swiss-Belhotel Makassar. Thank you very much. Kindest Regards, Wawan Setiawan General Manager

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Swiss-Belhotel Makassar
8.8
Excellent
Yulia from Indonesia
Group
Deluxe Double City View
Stayed 1 night in May 2022

Nice hotel, great location but somehow the staff was not well-prepared”

We booked the hotel for 3 rooms during long holiday. The room weren’t ready even though it was 3 pm. The staff refuse to give a second card for our room. Fortunately, after a hectic check in, we had great times at the pool. The location was excellent, perfect for joging since it is near the Beach and the breakfast was also good, especially the croissant just fresh from the oven.

Reviewed May 09, 2022

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Dear Yulia, Thank you for your review Following to your r,eview I found that some bad experiences have happened to you while checking in on your access card, because you got things that are not in accordance with the professional manner. Please accept my sincere apologies for the unfortunate experience while dealing with our Front Office and your comment is valuable correction for us. The incident was purely problem in our operational system which is reverse with culture value of Swiss-Belhotel International “Passion & Professionalism” and I will do a necessary strong action to the person and follow up to correct and avoid the same problem happen again in the future operation. Once again the team and I on behalf of management do apologize and please let us know if you need any further assistance. See you soon Thank you Swiss-Belhotel Makassar

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Swiss-Belhotel Makassar
9.2
Exceptional
Endeling from Indonesia
Couple
Deluxe Twin City View
Stayed 1 night in January 2019

Good but need to improve”

We was stay 1 night. Air conditioner not cold, its hot even staff already repair it. That make us can sleep at the morning

Reviewed January 21, 2019

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Dear Endeling, Warmest Greetings from Swiss-Belhotel Makassar.... Thank you for choosing Swiss-Belhotel Makassar and share your thought on Agoda. We do apologize with out Air Conditioner. Thank you for your suggest to our Hotel. We will noted with our management. Again, thank you very much and hope to see you again :) Kindest Regards, Wawan Setiawan General Manager

Responded January 28, 2019
Swiss-Belhotel Makassar
9.6
Exceptional
fatmawati from Indonesia
Business traveler
Deluxe Sea View Twin Room
Stayed 1 night in October 2019

Friendly staff”

great breakfast and staff very helpful

Reviewed November 28, 2019

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Dear Fatmawati, Warmest Greetings from Swiss-Belhotel Makassar ! Thank you for choosing Swiss-Belhotel Makassar as your experience stay. We wish you will be back and stay again at Swiss-Belhotel Makassar. Thank you very much. Kindest Regards, Wawan Setiawan General Manager

Responded August 13, 2021
Swiss-Belhotel Makassar
9.2
Exceptional
Athiqah from Indonesia
Family with young children
Deluxe Sea View Double Room
Stayed 1 night in February 2022

Recomended for family”

Great hospitality. Choose a sea view room, and you’ll be amazed 🥰

Reviewed February 07, 2022

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Dear Athiqah thank you for your comments and I am glad that you enjoyed your stay with us. We look forward to welcome you in near future. Athiqah General Manager

Responded February 07, 2022
Swiss-Belhotel Makassar
10.0
Exceptional
Citra from Indonesia
Business traveler
Grand Deluxe King
Stayed 1 night in June 2022

Exceptional”

Nice hotel

Reviewed June 12, 2022

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Dear Citra thank you for your comments and I am glad that you enjoyed your stay with us. We look forward to welcome you in near future. Citra General Manager

Responded June 14, 2022
Swiss-Belhotel Makassar
8.4
Excellent
David from United States
Couple
Deluxe Sea View Twin Room
Stayed 2 nights in July 2019

Nice hotel - But you have to pay for water!!”

People were friendly enough, the sea-view is excellent, and the access to fort rotterdam in amazing. But I would not eat at the restaurant again. At night they have a band so loud that you cannot hear anyone you are talking with, and after the first little glass of water they wanted to charge me for water after that! Charge for water? I think someone should complain about that!! The breakfast was good, and water was free. Ahhh, so much nicer! Hotel: Please change your charge-the-customer-for-water policy! (And it was not bottled water, it was the out-of-the-pitcher water!)

Reviewed July 30, 2019

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Dear David, Warmest Greetings from Swiss-Belhotel Makassar ! We are extremely sorry to hear about this, and even more sorry to disappoint a customer. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. Also, thank you for the kind words regarding the our staff and view We wish you will be back and stay again at Swiss-Belhotel Makassar. Kindest Regards, Wawan Setiawan General Manager

Responded November 06, 2019
Swiss-Belhotel Makassar
9.6
Exceptional
Indra from Indonesia
Family with young children
Deluxe Sea View Twin Room
Stayed 2 nights in May 2022

Exceptional”

The location...superb

Reviewed May 11, 2022

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Dear Indra Warmest Greetings from Swiss-Belhotel Makassar! We are very grateful for the review that has been given to us. Sorry for your stay at our hotel, we will use your review as our improvement services. We hope to see you again at Swiss-Belhotel Makassar. Best regards, General Manager

Responded May 11, 2022
Swiss-Belhotel Makassar
9.2
Exceptional
andi from Indonesia
Family with young children
Deluxe Sea View Twin Room
Stayed 3 nights in May 2021

Recomended”

So far so good

Reviewed May 30, 2021

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Dear Andi, Warmest Greetings from Swiss-Belhotel Makassar ! Thank you for choosing Swiss-Belhotel Makassar as your experience stay. We wish you will be back and stay again at Swiss-Belhotel Makassar. Thank you very much. Kindest Regards, Wawan Setiawan General Manager

Responded June 02, 2021
Swiss-Belhotel Makassar
8.4
Excellent
Kurniaty from Indonesia
Solo traveler
Deluxe Sea View Double Room
Stayed 1 night in March 2022

Great location!”

Location and break fast were great!

Reviewed March 12, 2022

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Dear Kurniaty thank you for your comments and I am glad that you enjoyed your stay with us. We look forward to welcome you in near future. Kurniaty General Manager

Responded March 14, 2022
Swiss-Belhotel Makassar
7.6
Very good
Hotma from Indonesia
Solo traveler
Deluxe Sea View Double Room
Stayed 1 night in June 2022

Loved the 8th floor view”

Go for the highfloors facing the sea, you will totally enjoy it. The room is clean the amenities are upto par and the overall ambience of the room is nice.

Reviewed July 12, 2022

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Dear Hotma thank you for your comments and I am glad that you enjoyed your stay with us. We look forward to welcome you in near future. Citra General Manager

Responded July 13, 2022
Swiss-Belhotel Makassar
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