Royal Oak Hotel Spa & Gardens
Royal Floor King, Royal Oak Hotel Spa & Gardens in Otsu
Deluxe Lake Side King Room, Royal Oak Hotel Spa & Gardens in Otsu
Interior view, Royal Oak Hotel Spa & Gardens in Otsu
Restaurant, Royal Oak Hotel Spa & Gardens in Otsu
Royal Floor Twin, Royal Oak Hotel Spa & Gardens in Otsu
Lobby, Royal Oak Hotel Spa & Gardens in Otsu

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8.2Excellent

721 reviews

721 reviews

Room comfort and quality 8.7
Value for money 8.5
Cleanliness 8.4
Service 8.4
Facilities 8.0
Location 7.7
See map

7.7Very good

Location rating score

Very good location
Popular landmarks
Setano Karahashi
1.7 km
Ishiyamadera Temple
3.1 km
Otsu Service Area
3.8 km
Mii-dera Temple (Onjo-ji Temple)
5.9 km
Omi Shrine
7.2 km
Closest landmarks
Biwakoyoikuin Hospital
820 m
Joraku-ji Temple
940 m
Zennen-ji Temple
970 m
Hana Pharmacy
1.1 km
Saitoku-ji Temple
1.2 km

Royal Oak Hotel Spa & Gardens

23-1 Kayanoura Otsu-City, Shiga, Otsu, Otsu, Japan, - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Otsu part of Otsu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Hieizan Enryaku-ji Temple. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Front desk [24-hour]

Free Wi-Fi in all rooms!

Hot tub

Currency exchange

Sauna

Announcements by hotel (1)
Due to COVID-19 circumstances, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.
Facilities

Car park

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Fitness center

Spa

Luggage storage

Swimming pool [indoor]

Your dates are popular among travelersUsers are booking a place in Otsu every 7 minutes on Agoda.com
Value for money8.5
Location rating7.7

Rooms available at Royal Oak Hotel Spa & Gardens

Excellent
Room comfort & quality

8.7

Deluxe Family Room
...
  • Room size: 75 m²/807 ft²
  • Lake view
  • 4 single beds
Enter dates to see prices
Royal Floor King
...
  • Room size: 47 m²/506 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Royal Floor Twin
...
  • Room size: 47 m²/506 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe Twin
...
  • Room size: 45 m²/484 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe King
...
  • Room size: 45 m²/484 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Deluxe Lake Side Twin Room
...
  • Room size: 45 m²/484 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
Deluxe Lake Side King Room
...
  • Room size: 45 m²/484 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Superior Twin - Non-Smoking
...
  • Room size: 45 m²/484 ft²
  • Non-smoking
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 45 m²/484 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Royal Twin Room
...
  • Room size: 47 m²/506 ft²
  • Shower
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What type of restaurant cuisines are available at Royal Oak Hotel Spa & Gardens?

Start out your day with Royal Oak Hotel Spa & Gardens's available dining options such as Chinese cuisine to experience what's offered at this property!

Is car parking available at Royal Oak Hotel Spa & Gardens?

Royal Oak Hotel Spa & Gardens provides car park charges applied for all guest visitors traveling with a automobile. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What are the property's policies for children's bedding at Royal Oak Hotel Spa & Gardens?

Royal Oak Hotel Spa & Gardens's policy pertaining to children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many floors does Royal Oak Hotel Spa & Gardens have?

Royal Oak Hotel Spa & Gardens has a total of 5 floors.

How many rooms does Royal Oak Hotel Spa & Gardens have?

Royal Oak Hotel Spa & Gardens has a total of 169 rooms.

What payment options are supported at Royal Oak Hotel Spa & Gardens?

Royal Oak Hotel Spa & Gardens supports up to 4, with payment card options including American Express, MasterCard, and Visa.

What is the verified guest review consensus about Royal Oak Hotel Spa & Gardens's food?

60.0% of our past customer ratings have given a positive review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for Royal Oak Hotel Spa & Gardens down in the review.

What is the typical rating that verified Couples' have given to Royal Oak Hotel Spa & Gardens?

Past couple travelers that have stayed at this property have given Royal Oak Hotel Spa & Gardens an average rating of 8.2. You can look up on more descriptive customer assessments, and comments by filtering for a specific type of verified guest travelers down in the review section.

What is the closest airport to Royal Oak Hotel Spa & Gardens?

The closest airport to Royal Oak Hotel Spa & Gardens is Tajima Airport, 118.0 km away.

What people love about Royal Oak Hotel Spa & Gardens

  • 7.2

    Very good
    Spaciousness

    "Rooms are spacious."

    Wing

    |

    January 30, 2020

  • 8.8

    Excellent
    Spaciousness

    "Room is spacious and comfortable."

    Philip

    |

    December 9, 2019

  • 8.4

    Excellent
    Spaciousness

    "The room is spacious and with good view."

    Esther

    |

    December 7, 2019

Property ranking|Compared to 101 Otsu properties
Value for money score
8.5/10
Cleanliness score
8.4/10
Room comfort score
8.7/10
Room size
39 sqm.
Better than
88
%
of Otsu properties
Better than
85
%
of Otsu properties
Better than
85
%
of Otsu properties
Bigger than
79
%
of Otsu properties
More about Royal Oak Hotel Spa & Gardens

More about Royal Oak Hotel Spa & Gardens

Royal Oak Hotel Spa & Gardens

Royal Oak Hotel Spa & Gardens is a smart choice for travelers to Otsu, offering a relaxed and hassle-free stay.
Royal Oak Hotel Spa & Gardens provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Otsu. Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. The hotel's on-site laundry service helps you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have television, in-room video streaming and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker, instant tea and mini bar in some rooms.
Royal Oak Hotel Spa & Gardens also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Royal Oak Hotel Spa & Gardens has vending machines that provide round-the-clock refreshment, at low cost.
Royal Oak Hotel Spa & Gardens offers wonderful recreational facilities for guests to enjoy. Pamper and indulge yourself with a visit to the massage, hot tub, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
Souvenir shopping for yourself or those back home takes no time at all at the shops.


Reasons to stay here

Rooms here are cheaper than 89% of accommodations in the city.
This hotel scores higher than 88% of the city's accommodations on value for money
This hotel stands above the rest with a cleanliness score that beats 86% of accommodations in the city.

Show less

Amenities and facilities

Very good
Facilities

8

Most talked about facilities

Internet

6 mentions

Breakfast

5 mentions

Housekeeping

4 mentions

View

3 mentions

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Restaurants
  • Room service
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
Access
  • Front desk [24-hour]
  • Pets allowed
Getting around
  • Car park [charges apply]
  • Rental car
  • Shuttle service
  • Taxi service

Location

23-1 Kayanoura Otsu-City, Shiga, Otsu, Otsu, Japan,
Very good
Location

7.7

What's nearby

Popular landmarks
  • Setano Karahashi
    1.7 km
  • Ishiyamadera Temple
    3.1 km
  • Otsu Service Area
    3.8 km
  • Mii-dera Temple (Onjo-ji Temple)
    5.9 km
  • Omi Shrine
    7.2 km
  • Hiyoshi Taisha
    10.1 km
  • Hieizan Enryaku-ji Temple
    11.1 km
  • Ukimido
    13.5 km
  • Lake Biwa Bridge
    15.2 km
  • Biwako Valley
    22.8 km
Nearby landmarks
  • Biwakoyoikuin Hospital
    820 m
  • Joraku-ji Temple
    940 m
  • Zennen-ji Temple
    970 m
  • Hana Pharmacy
    1.1 km
  • Saitoku-ji Temple
    1.2 km
  • Shozen-ji Temple
    1.3 km
  • Ishiyama
    1.3 km
  • Roka Sensuiso Kion-Ji Temple
    1.4 km
  • Keihan Ishiyama
    1.4 km
  • Awazu
    1.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Car park is available at JPY 300 per hour from September 1, 2018.
  • Indoor pool and fitness center are available from age 16 years and older.
  • Children 3-6 years old will be charged JPY 900 for breakfast when using existing bed.
  • Children 6-12 years old will be charged JPY 1,600 for breakfast when using existing bed.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until11:00
Extras
  • Breakfast charge (unless included in room price)2700 JPY
The property
  • Non-smoking rooms/floorsYes
  • Number of floors5
  • Number of restaurants3
  • Number of rooms 169
  • Year property opened1990
  • Most recent renovation2006
Parking
  • Daily parking fee500 YEN

Property announcements

Due to COVID-19 circumstances, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

Reviews of Royal Oak Hotel Spa & Gardens from real guests

Provided by verified guests of Agoda
8.2
Room comfort and quality8.7
Value for money8.5
Cleanliness8.4
Service8.4
Facilities8.0
Location7.7
High score for Otsu
Rating
9+ Exceptional (90)
8-9 Excellent (73)
7-8 Very Good (79)
6-7 Good (18)
<6 Below Expectation (30)

Show reviews that mention 

Showing 290 verified guest comments
12345
8.7
Excellent
Beat from Switzerland
Couple
Stayed 2 nights in April 2014

confortable, quiet & spacious”

friendly staff, confortable & affordable room

It was fine & we enjoyed our very nice room with comfortable beds etc. Unfortunately shuttle bus service to the nearest Railway Station wasnt really well organized. On a Friday for ex. first shuttle from the hotel leaves at 10am. In the evening the same; when guests are comming back, the last shuttle leaves 5pm from the railway station. So we walked onwards & back. The day we left with our luguage, the bus had to be called by hotel-staff, as he didnt show up on time. Sorry, to say so, but we wouldnt book again at "Royal Oak" Hotel

Reviewed April 29, 2014
10.0
Exceptional
Chye from Malaysia
Group
Deluxe Family Room
Stayed 2 nights in November 2017

Excellent choice near Lake Biwa”

We chose to stay in this hotel which is just opposite the Lake Biwa, with beautiful scenery than in the city centre of Kyoto. The room for 4-person was extremely huge, spacious, clean with a make-up room and the toilet/bathroom was huge too with bathtub & cubicle shower. Free parking was available at the basement. A beautiful garden is on-site too. It seems many couples held their wedding functions in this hotel. Staff were friendly and helpful.

Reviewed December 17, 2017
9.0
Exceptional
LIM from Singapore
Couple
Stayed 1 night in December 2012

Beautiful hotel”

Spacious and clean

It is really a beautiful hotel, castle like exterior and superb gardens and landscaping. The view is good overlooking the lake Biwa, the largest fresh water lake in Japan. The hotel provide good facilities and the staff are friendly. They can speak English. Walking distance to the nearby shopping center and restaurant.

Reviewed December 26, 2012
7.7
Very good
Bernay from United Kingdom
Family with teens
Stayed 2 nights in April 2014

Luxury treat outside of Kyoto”

Professional service & staff, hotel standard

Luxury hotels are not normally our thing, but we booked this last minute as there was nowhere else available in or near Kyoto at the time. The hotel is in a quiet location where there aren't really many reasonably priced eateries, which may be inconvenient for families who are on a budget. The rooms are huge and there are apparently pool and spa facilities, but as we were out sightseeing all day, this was a bit wasted on us. There is a hotel mini bus to take you to the local station (about 10 minutes), from there the journey into Kyoto is about 15 minutes. Great staff and level of service but there is no free wi-fi!

Reviewed April 23, 2014
9.3
Exceptional
Faustina from Malaysia
Family with young children
Stayed 2 nights in March 2014

A Memorable Stay”

Peaceful Ambience, Very Efficient Staff, Clean Rooms

The hotel fronts Lake Biwa, which gives it a very peaceful ambience. I don't remember the names, but the staff were very efficient and helpful, especially one lady who came to the room to explain to us some directions with all the necessary maps and fare lists. The rooms were very clean and had very good in-house music. A supermarket is just a few minutes' walk away, and there is a free shuttle bus to the Ishiyama station. Benches in front of the hotel make nice picnic spots. Stay here if you intend to visit the Biwako Valley Ski Resort. A memorable stay indeed.

Reviewed September 11, 2014
12345
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