Exterior view, River Terrace Resort and Convention Center in Gatlinburg (TN)
River Terrace Resort and Convention Center
Lobby, River Terrace Resort and Convention Center in Gatlinburg (TN)
Entrance, River Terrace Resort and Convention Center in Gatlinburg (TN)
Entrance, River Terrace Resort and Convention Center in Gatlinburg (TN)
Food and beverages, River Terrace Resort and Convention Center in Gatlinburg (TN)
View, River Terrace Resort and Convention Center in Gatlinburg (TN)

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8.3Excellent

75 reviews

75 reviews

Room comfort and quality 10.0
Location 9.5
Service 8.9
Cleanliness 7.9
Facilities 7.6
Value for money 7.6
See map

9.5Exceptional

Location rating score

Exceptional location
Exceptional for walking
Parking
FREE
Walkable places
Novus Candela Bath & Crafts
150 m
The Lollipop Guild
170 m
Treasure Quest Miniature Golf
180 m
Smoky Mountain Caricatures
180 m
Smoky Mountain Nut House
180 m
Closest landmarks
Glass Blowers Of Gatlinburg
190 m
World of Illusions
200 m
Mysterious Mansion
200 m
The Maples' Tree
200 m
Old Tyme Portraits
210 m
Agoda Preferred

River Terrace Resort and Convention Center

240 River Road, Gatlinburg, Gatlinburg (TN), United States, 37738 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Gatlinburg part of Gatlinburg (TN), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gatlinburg-Pigeon Forge Airport. Rated with 3.5 stars, this high-quality property provides guests with access to hot tub, fitness center and indoor pool on-site.

Highlights

Front desk [24-hour]

Excellent room comfort & quality

Free Wi-Fi in all rooms!

Hot tub

Daily housekeeping

Facilities

Front desk [24-hour]

Pets allowed

Car park

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Hot tub

Check-in/out [express]

Fitness center

This property is in high demand!

13 travelers have booked today.

Value for money7.6
Location rating9.5

Rooms available at River Terrace Resort and Convention Center

Exceptional
Room comfort & quality

10

Queen Room with Two Queen Beds with River View
...
  • Room size: 23 m²/248 ft²
  • River view
  • 2 queen beds
Enter dates to see prices
Quadruple Room
...
  • Room size: 27 m²/291 ft²
  • Balcony/terrace
Enter dates to see prices
Standard King Room
...
  • Room size: 23 m²/248 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Double Bed room
...
  • Room size: 18 m²/194 ft²
  • Balcony/terrace
  • 1 double bed
Enter dates to see prices
Standard Queen Room
...
  • Room size: 23 m²/248 ft²
  • Balcony/terrace
  • 2 queen beds
Enter dates to see prices
River View Room
...
  • Room size: 27 m²/291 ft²
  • River view
  • 1 king bed
Enter dates to see prices
River View Queen
...
  • Room size: 27 m²/291 ft²
  • River view
  • 2 queen beds
Enter dates to see prices
River View Suite
...
  • Room size: 56 m²/603 ft²
  • River view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Signature King
...
  • Room size: 18 m²/194 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Standard Two Queen Room
...
  • Balcony/terrace
  • Non-smoking
  • 2 queen beds
Enter dates to see prices

Frequently asked questions

Does River Terrace Resort and Convention Center have a swimming pool?

While lounging at River Terrace Resort and Convention Center, you can take pleasure in the swimming pool facility to get your day started the right way with a splash for a stimulating morning or evening.

What sort of non-water sports and outdoor activities are available at River Terrace Resort and Convention Center?

River Terrace Resort and Convention Center features non-water sport and outdoor activities such as hiking trails, and skiing for you to sweat it out while staying here.

Does River Terrace Resort and Convention Center have a fitness center?

Yes! River Terrace Resort and Convention Center features fitness center that is fittingly located on site, catering to your active needs to stay in condition while on holiday retreat. For more details, please contact the property for more information.

Does River Terrace Resort and Convention Center offer laundry services?

Yes! River Terrace Resort and Convention Center features laundry service at your grasp and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your holiday. Please contact the property for more information.

Is car parking available at River Terrace Resort and Convention Center?

River Terrace Resort and Convention Center has car park onsite free of charge for visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Does River Terrace Resort and Convention Center have an option for contactless check-in and check-out?

At River Terrace Resort and Convention Center, guests can take part in contactless check-in and check-out option provided by this property for your comfort and safety.

How long do travelers normally stay at River Terrace Resort and Convention Center?

Verified past guests that have stayed at River Terrace Resort and Convention Center had an average nightly stay of 3 nights at this property.

At what time of the year is River Terrace Resort and Convention Center most popular?

River Terrace Resort and Convention Center's most popular month where verified tourists have stayed the most is in July.

What do past visitors like most about River Terrace Resort and Convention Center?

Past guests that stayed at River Terrace Resort and Convention Center have given this property a rating of 9.528 for its excellent location as the primary highlight for their stay.

What is the typical rating that past Families with young children have given to River Terrace Resort and Convention Center?

Past families with young children that have stayed at this property have given River Terrace Resort and Convention Center an average rating of 7.7. You can look up more specific customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at River Terrace Resort and Convention Center?

Check-in is from 04:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the designated time frame may be charged an additional fee.

What people love about River Terrace Resort and Convention Center

  • 9.6

    Exceptional
    Staff 

    "Very friendly staff, clean , and great location!!!"

    Kellie

    |

    July 18, 2022

  • 8.8

    Excellent
    Cleanliness

    "We stayed 3 nights and the beds were very comfortable and clean."

    Ronda

    |

    August 10, 2021

  • 10

    Exceptional
    Location

    "Great location."

    James

    |

    September 17, 2023

More about River Terrace Resort and Convention Center

More about River Terrace Resort and Convention Center

Experience Southern Hospitality at River Terrace Resort and Convention Center

Nestled in the heart of Gatlinburg, Tennessee, River Terrace Resort and Convention Center offers a charming retreat for travelers seeking a blend of comfort, convenience, and scenic beauty. With its prime location on the banks of Little Pigeon River, this 3.5-star hotel provides a tranquil escape from the bustling city life. As you step into the lobby, you'll be greeted by warm smiles and Southern hospitality that sets the tone for your stay. The check-in process begins at 4:00 PM, allowing you ample time to explore the surrounding attractions before settling into your well-appointed room. With a check-out time of 10:00 AM, you can enjoy a leisurely morning or make the most of your last day in Gatlinburg. River Terrace Resort and Convention Center understands that pets are part of the family, which is why they welcome up to two pets per room. Whether you're traveling with your furry friends or simply appreciate the company of animals, you'll find comfort in knowing that your beloved companions are welcome here. Families with young children will appreciate the hotel's child policy, which allows children between the ages of 0 to 1 to stay free of charge. This thoughtful gesture ensures that families can enjoy a memorable vacation without worrying about additional expenses. From cribs to high chairs, the hotel staff is dedicated to providing a family-friendly environment that caters to the needs of both parents and children. With its picturesque location and thoughtful amenities, River Terrace Resort and Convention Center is the perfect choice for those seeking a peaceful getaway in Gatlinburg. Whether you're exploring the nearby Great Smoky Mountains National Park, attending a convention, or simply looking to relax by the river, this hotel offers a memorable experience that will leave you longing to return.

Unwind and Indulge in Entertainment at River Terrace Resort and Convention Center

At River Terrace Resort and Convention Center, the entertainment facilities are designed to provide you with the ultimate relaxation and enjoyment during your stay. Whether you're looking to unwind with a refreshing drink, soak in a hot tub, or find the perfect souvenir, this resort has it all. The bar at River Terrace Resort and Convention Center is the perfect place to kick back and relax after a long day of exploring Gatlinburg. Enjoy a wide selection of beverages, including signature cocktails, local craft beers, and fine wines, as you soak in the breathtaking views of the surrounding mountains. The friendly bartenders are always ready to mix up your favorite drink and provide recommendations for the perfect pairing. For those seeking a little pampering, the hot tub at River Terrace Resort and Convention Center is a haven of tranquility. Immerse yourself in the warm, bubbling waters and let your worries melt away. Whether you're seeking relief from sore muscles or simply want to relax and unwind, the hot tub is the perfect place to do so. Don't forget to visit the gift/souvenir shop during your stay at River Terrace Resort and Convention Center. Browse through a wide selection of unique and locally-made items, including artwork, clothing, and home decor, to find the perfect memento of your trip. Whether you're looking for a gift for a loved one or a keepsake for yourself, the gift shop is sure to have something that catches your eye. With its impressive array of entertainment facilities, River Terrace Resort and Convention Center offers everything you need to make your stay in Gatlinburg truly memorable. Indulge in a drink at the bar, relax in the hot tub, and find the perfect souvenir at the gift shop. Your ultimate getaway awaits at River Terrace Resort and Convention Center.

Stay Active and Energized at River Terrace Resort and Convention Center

At River Terrace Resort and Convention Center, staying active and energized is easy with our impressive range of sports facilities. Whether you're a fitness enthusiast or simply enjoy outdoor activities, we have something for everyone. Start your day by taking a refreshing dip in our indoor pool. Perfect for all seasons, our indoor pool provides a relaxing environment where you can swim a few laps or simply unwind after a long day of exploring Gatlinburg. If you prefer to soak up the sun, head to our outdoor pool. Surrounded by lush greenery and offering stunning mountain views, our outdoor pool is the ideal spot to lounge, swim, and soak up the Tennessee sunshine. For those looking to maintain their fitness routine while on vacation, our well-equipped fitness center is at your disposal. Featuring state-of-the-art equipment, you can enjoy a satisfying workout and keep up with your fitness goals. Additionally, our resort offers skiing opportunities nearby, allowing you to hit the slopes and experience the thrill of winter sports. If you're an outdoor enthusiast, you'll be delighted to discover the abundance of hiking trails surrounding our resort. Immerse yourself in the beauty of nature as you explore the picturesque trails, breathing in the fresh mountain air. Whether you're a beginner or an experienced hiker, these trails offer something for everyone, from leisurely strolls to challenging hikes. At River Terrace Resort and Convention Center, we strive to provide a range of sports facilities that cater to all interests and preferences. Whether you're seeking relaxation or adventure, our resort has you covered. Book your stay with us today and experience the perfect blend of comfort, convenience, and exhilarating sports activities.

Convenient Facilities at River Terrace Resort and Convention Center

Experience a stay filled with convenience and comfort at River Terrace Resort and Convention Center. With a range of top-notch facilities, your every need will be met seamlessly during your time here. Whether you're traveling for business or leisure, the hotel offers a variety of convenience facilities to enhance your stay. Take advantage of the laundry service to keep your clothes fresh and clean throughout your trip. Enjoy the luxury of room service, allowing you to indulge in delicious meals from the comfort of your own room. The friendly and knowledgeable concierge is always available to assist you with any requests or recommendations you may have. Stay connected during your stay with complimentary Wi-Fi in all rooms and public areas. Whether you need to catch up on work emails or simply browse the internet, you can do so effortlessly. For those who prefer to smoke, there is a designated smoking area available. Additionally, the hotel offers express check-in/check-out services, ensuring a hassle-free experience from the moment you arrive. With these convenient facilities at your disposal, River Terrace Resort and Convention Center guarantees a seamless and enjoyable stay for all guests.

Convenient Transport Facilities at River Terrace Resort and Convention Center

At River Terrace Resort and Convention Center, we understand the importance of convenient transport options for our guests. Whether you're looking to explore the vibrant city of Gatlinburg or venture into the breathtaking Great Smoky Mountains National Park, we have got you covered. For those who prefer guided tours, our resort offers a convenient ticket service, allowing you to easily book and secure your spot on various local tours and attractions. Whether you're interested in exploring the stunning waterfalls, hiking trails, or wildlife of the area, our friendly staff will be more than happy to assist you in planning your perfect adventure. Additionally, we provide an onsite car park for our guests, ensuring that you have a hassle-free experience when it comes to parking your vehicle. Best of all, our car park is free of charge, allowing you to save on additional expenses and enjoy a stress-free stay. With our convenient transport facilities, you can explore Gatlinburg and its surrounding areas with ease, making your stay at River Terrace Resort and Convention Center truly unforgettable.

Delicious Dining at River Terrace Resort and Convention Center

At River Terrace Resort and Convention Center, guests can indulge in a delightful culinary experience without leaving the comfort of their rooms. With our exceptional room service, you can enjoy a delectable meal or a refreshing beverage in the privacy of your own space. Whether you're craving a hearty breakfast to start your day or a late-night snack to satisfy your cravings, our extensive room service menu has something for everyone. Our talented chefs are dedicated to creating dishes that are both delicious and visually stunning. From mouthwatering burgers and sandwiches to gourmet salads and pasta, our room service menu offers a wide range of options to suit every palate. For those seeking a taste of local cuisine, we also feature regional specialties that showcase the flavors of Tennessee. Pair your meal with a selection from our extensive beverage menu, which includes a variety of wines, beers, and spirits. With our convenient room service, you can enjoy a memorable dining experience without having to leave the comfort of your room. Whether you're traveling for business or pleasure, River Terrace Resort and Convention Center ensures that your culinary desires are met with exceptional service and delectable dishes.

Experience Comfort and Stunning Views at River Terrace Resort and Convention Center

River Terrace Resort and Convention Center offers a range of spacious and well-appointed rooms to suit every traveler's needs. Choose from the Queen Room with 2 Queen Beds, the Queen Room with Two Queen Beds with River View, or the River View Queen room, all offering ample space and comfortable accommodations for a restful stay. If you prefer a room with a stunning river view, the River View Room with 1 King Bed is the perfect choice. For those seeking a little extra space, the River View Suite provides a generous 56 square meters of space, featuring either 1 King Bed or 1 Sofa Bed. If you're looking for a cozy retreat, the Signature King room offers a comfortable space with a plush King Bed, while the Standard King and Standard Queen rooms provide a comfortable stay with their well-appointed amenities. Booking these rooms on Agoda ensures you get the best prices and a hassle-free experience, allowing you to focus on enjoying your stay at this exceptional resort.

Experience the Charm of Gatlinburg in the Heart of the Smoky Mountains

Nestled in the breathtaking beauty of the Great Smoky Mountains, Gatlinburg is a charming mountain town that offers a perfect blend of natural wonders and southern hospitality. As the gateway to the Great Smoky Mountains National Park, Gatlinburg is a haven for outdoor enthusiasts, with endless opportunities for hiking, fishing, and wildlife spotting. The town itself is a vibrant mix of quaint shops, local restaurants, and family-friendly attractions, making it an ideal destination for a relaxing getaway or an adventurous vacation. One of the highlights of Gatlinburg is its vibrant arts and crafts scene. The Great Smoky Arts and Crafts Community is the largest group of independent artisans in the country, and visitors can explore their studios and galleries to discover unique handmade treasures. For a taste of local flavor, head to the Gatlinburg Farmers Market, where you can sample fresh produce, homemade jams, and locally brewed beers. Whether you're seeking outdoor adventures, cultural experiences, or simply a peaceful retreat in the mountains, Gatlinburg offers something for everyone. And with its prime location in the heart of Gatlinburg, River Terrace Resort and Convention Center is the perfect base for exploring all that this charming town has to offer.

Traveling to River Terrace Resort and Convention Center in Gatlinburg (TN)

Located in the heart of Gatlinburg, Tennessee, River Terrace Resort and Convention Center offers a tranquil escape surrounded by the stunning beauty of the Great Smoky Mountains. Getting to this idyllic destination is convenient, with several airports located near Gatlinburg. For travelers flying in, the closest airport to River Terrace Resort and Convention Center is McGhee Tyson Airport (TYS), located in Knoxville, Tennessee. From the airport, visitors have several transportation options to reach the resort. Renting a car is a popular choice, as it allows for flexibility and the opportunity to explore the surrounding area at your own pace. The drive from McGhee Tyson Airport to River Terrace Resort and Convention Center takes approximately one hour, offering picturesque views along the way. Alternatively, for those who prefer not to drive, shuttle services and taxi cabs are available at the airport. These services provide a convenient and hassle-free option for reaching the resort. Additionally, River Terrace Resort and Convention Center offers a complimentary shuttle service for guests, making it even easier to travel to and from the airport. Once you arrive at River Terrace Resort and Convention Center, you will be greeted by a warm and inviting atmosphere. The resort offers comfortable accommodations, breathtaking views of the mountains, and a range of amenities to ensure a memorable stay. Whether you're attending a conference at the convention center or simply enjoying a relaxing vacation, River Terrace Resort and Convention Center is the perfect choice for your Gatlinburg getaway.

Discover the Natural Beauty and Exciting Attractions near River Terrace Resort and Convention Center

Nestled in the heart of Gatlinburg, Tennessee, the River Terrace Resort and Convention Center offers a prime location surrounded by an array of captivating landmarks and exciting attractions. Just a stone's throw away is the magnificent Great Smoky Mountains National Park, a natural wonderland that boasts breathtaking views, diverse wildlife, and endless opportunities for outdoor adventures. Whether you're hiking along scenic trails, fishing in pristine streams, or simply immersing yourself in the serene beauty of nature, this iconic national park is a must-visit destination for nature enthusiasts and adventure seekers alike. For those seeking a dose of adrenaline, the nearby Ober Gatlinburg Ski Area and Amusement Park is the perfect place to indulge in thrilling winter sports and exciting rides. From skiing and snowboarding down the slopes to enjoying the twists and turns of the alpine slide, this popular attraction offers endless fun for visitors of all ages. Additionally, visitors can explore the rich history and culture of the area by visiting the Christ in the Smokies Museum & Gardens, where they can witness a stunning representation of the life of Christ through lifelike wax figures and beautiful gardens. After a day of exploration, guests can unwind and sample the finest wines at the Smoky Mountain Winery, located just a short distance from the resort. With its warm and inviting atmosphere, this winery offers a delightful experience for wine enthusiasts, allowing them to savor a variety of locally produced wines. To further enhance the cultural experience, art lovers can visit the Smoky Mountain Art gallery, where they can admire and purchase exquisite works of art created by talented local artists. With its prime location and proximity to these remarkable landmarks and attractions, River Terrace Resort and Convention Center is the perfect base for an unforgettable Gatlinburg getaway.

A Culinary Adventure Awaits

When it comes to dining options near River Terrace Resort and Convention Center, guests are spoiled for choice. Start your day with a hearty breakfast at Flapjack's Pancake Cabin or Flap Jacks, where fluffy pancakes and mouthwatering omelettes are served with a side of southern hospitality. For a taste of authentic Mexican cuisine, head to No Way Jose's, known for their flavorful fajitas and refreshing margaritas. If you're craving a juicy steak or succulent seafood, Mountain Edge Grill is the place to be. And for those looking for a quick bite, LeConte Deli Ober Gatlinburg and Subway offer a variety of freshly-made sandwiches and salads. After a day of exploring, unwind at Drafts Sports Bar & Grill, where you can enjoy a cold beer and catch the latest game on their big screens. And for seafood lovers, the Smoky Mountain Trout House is a must-visit, offering a delectable selection of trout dishes that will leave you craving for more. With such a diverse range of dining options, your taste buds are in for a treat during your stay at River Terrace Resort and Convention Center.

Shop 'til You Drop: Exploring Gatlinburg's Unique Shopping Scene

Located in the heart of Gatlinburg, River Terrace Resort and Convention Center is surrounded by a plethora of shopping landmarks that will delight even the most discerning shopaholic. Just a stone's throw away, you'll find Smoky Mountain Angler, a haven for fishing enthusiasts offering a wide range of fishing gear and expert advice. For those seeking adventure, NOC (Nantahala Outdoor Center) is the perfect place to gear up for your outdoor excursions, with a vast selection of outdoor equipment and clothing. Art lovers will be drawn to the Dragonfly Art Dimensions Gallery, where you can admire and purchase unique artworks created by local artists. Crossedthreads Needlework Store is a paradise for crafters, offering a wide variety of embroidery and cross-stitch supplies. Jake and Angie's Wood Art is a must-visit for those looking for one-of-a-kind wooden creations, while Happy Hiker is a haven for outdoor enthusiasts, offering a wide selection of hiking gear and apparel. For those interested in local textiles, Smoky Mountain Spinnery showcases high-quality yarns and fibers made from locally sourced materials. The Clock Peddler is a treasure trove for clock enthusiasts, with a wide selection of antique and modern timepieces. Beneath the Smoke offers a unique shopping experience, specializing in handcrafted bath and body products made with natural ingredients. And don't forget to stop by Miss Sadie's Old Time Photos to capture a nostalgic souvenir of your time in Gatlinburg. With such a diverse range of shopping options just steps away, River Terrace Resort and Convention Center is the perfect base for a memorable shopping adventure in Gatlinburg.

Affordable Luxury at River Terrace Resort and Convention Center

Indulge in a luxurious stay at River Terrace Resort and Convention Center in Gatlinburg (TN) without breaking the bank. With an average price of $204 per room, this stunning resort offers exceptional value for money. Compared to the average price of a hotel room in Gatlinburg, which stands at $183, River Terrace Resort and Convention Center provides an affordable yet upscale option for travelers seeking comfort and convenience. At River Terrace Resort and Convention Center, you'll experience the perfect blend of elegance and affordability. Each room is tastefully decorated and equipped with modern amenities to ensure a comfortable and enjoyable stay. From the moment you step into your spacious and well-appointed room, you'll be greeted by breathtaking views of the surrounding Great Smoky Mountains, adding an extra touch of serenity to your stay. Whether you're visiting Gatlinburg for a romantic getaway, a family vacation, or a business trip, River Terrace Resort and Convention Center offers a range of room options to suit your needs. With its prime location near popular attractions and a wide array of on-site amenities, including a swimming pool, fitness center, and a restaurant, this resort provides everything you need for a memorable stay. Book your stay at River Terrace Resort and Convention Center today and experience affordable luxury in the heart of Gatlinburg.

Exceptional Staff and Great Location

River Terrace Resort and Convention Center in Gatlinburg is highly recommended by guests for its exceptional staff and great location. The friendly and accommodating staff go above and beyond to ensure a memorable stay for all guests. From sending helpful texts on the phone to providing excellent customer service, the staff at this hotel truly make a difference. Whether you are traveling with pets or with your family, you can expect a warm welcome and exceptional service throughout your stay. The hotel's convenient location adds to the overall positive experience, allowing guests to easily explore the surrounding area and create lasting memories. With such friendly staff and a prime location, River Terrace Resort and Convention Center is the perfect choice for your next getaway in Gatlinburg.

A Memorable Stay at River Terrace Resort and Convention Center

Discover the perfect blend of comfort, convenience, and exceptional service at River Terrace Resort and Convention Center in Gatlinburg (TN), United States. With a remarkable overall rating of 7.5, this resort has consistently received positive reviews from satisfied guests. One of the standout features of River Terrace Resort and Convention Center is its incredible location, earning an impressive rating of 9.5. Situated in the heart of Gatlinburg, guests are treated to breathtaking views of the Great Smoky Mountains and easy access to a variety of attractions and outdoor activities. Whether you're looking to explore the national park, enjoy a scenic hike, or experience the vibrant downtown area, this resort is the perfect base for your adventures. Another highlight of this resort is the exceptional staff performance, with a rating of 8.9. The dedicated and friendly team at River Terrace Resort and Convention Center goes above and beyond to ensure that every guest feels welcomed and well taken care of. From the moment you step foot in the lobby to the time you check out, you can expect personalized service and prompt assistance. Their commitment to providing a memorable experience is evident in the positive feedback received from previous guests. With its prime location, attentive staff, and positive customer ratings, River Terrace Resort and Convention Center is the ideal choice for your next getaway. Whether you're traveling for business or pleasure, this resort promises to exceed your expectations and create lasting memories.

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Amenities and facilities

Very good
Facilities

7.6

Most talked about facilities

Housekeeping

3 mentions

View

1 mention

Languages spoken
  • English
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Hiking
  • Hot tub
  • Outdoor recreational features
  • Skiing
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • First aid kit
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Elevator
  • Gift/souvenir shop
  • Heating in public area
  • Laundry service
  • Meeting/banquet facilities
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
Access
  • Check-in/out [express]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Coffee/tea maker
  • Daily housekeeping
  • Exterior corridor
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Microwave
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Location

240 River Road, Gatlinburg, Gatlinburg (TN), United States, 37738
Exceptional
Location

9.5

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-1 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The minimum age required to check in is 21 years.
  • Guests with pets must contact the property directly to check the restrictions regarding the size and number of pets.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until10:00

Property announcements

A pet dog must not exceed 60 pounds or, in the case two pet dogs, they must not exceed 60 pounds in combined total weight. Height and length restrictions apply to pet dogs- they can no longer than 36 inches and no taller than 36 inches.

The property accept dogs only and not any other type of animals.

Emotional support animals are not allowed other than dogs.

Reviews of River Terrace Resort and Convention Center from real guests

Provided by verified guests of Agoda
8.3
Room comfort and quality10.0
Location9.5
Service8.9
Cleanliness7.9
Facilities7.6
Value for money7.6
High score for Gatlinburg (TN)
Rating
9+ Exceptional (16)
8-9 Excellent (7)
7-8 Very Good (4)
6-7 Good (2)
<6 Below Expectation (7)

Show reviews that mention 

Showing 36 verified guest comments
12345
10.0
Exceptional
Derek from United States
Couple
Standard King Room
Stayed 4 nights in June 2020

More than I expected”

I've always heard leave them wanting more...... Well that was certainly the case here. I had often wondered what it would be like to stay at the little days in right as you come in from Cherokee off of the great Smoky mountains on the Gatlinburg strip. I found a deal I couldn't turn down less than $50 a night. I've got to admit I was not expecting much but immediately when I came in they upgraded my room. Everyone was so nice and friendly and I've got pictures and memories to last a lifetime. you couldn't ask for more convenient place even if you didn't like the room there is a general store with everything you could possibly want right beside you within a one minute walk there is also a breakfast facility that is unbelievable around a minute away across the street is another restaurant behind us is the famous peddler steakhouse you can walk to everything my car has not left the garage if you're looking for a place that you can stay and not have to drive your entire trip here it is

Reviewed August 12, 2020
8.4
Excellent
Steve from United States
Couple
Standard Queen Room
Stayed 2 nights in December 2018

Great location, awesome Staff”

Our trip to Gatlinburg centered around attending the annual Christmas Parade and as a consequence the cost of the rooms in the area is inflated. We were able to secure a decent rate by booking well ahead of the event. We had never stayed at the River Terrace Resort and Convention Center, but were impressed with the friendliness of the Staff and their willingness to accommodate our needs for access. Even though it wasn't the most luxurious room, ours was clean and had all the usual accouterments like a fridge and microwave, free Wi-Fi, decent TV and comfortable bedding. The property was sold-out but parking was reasonable and service was excellent. An unusual (at least to me) part of our experience was the many text messages sent to me during our stay to assure that we had everything we needed at any given moment during our stay. It was an unexpected but appreciated display of concern for their guest(s). I would stay here again, but I would shoot for a "Riverview" room! Thanks!

Reviewed December 13, 2018

Steve, We are happy to see that you enjoyed your stay at Westgate River Terrace Resort! Your overall satisfaction is the most important aspect of our performance and we are happy to hear that our dedicated staff could deliver such an amazing and hospitable service to you. We hope to have the opportunity to welcome you back in the near future and continue to exceed your expectations! Regards, Lamar

Responded December 21, 2018
River Terrace Resort and Convention Center
9.6
Exceptional
Judy from United Kingdom
Couple
Stayed 2 nights in May 2019

Short stay but nice”

Visit Gatlinburg each year but only for an hour or so so this time wanted to spend a couple of nights so I could explore at my leisure. The Hotel was by the river and at the beginning of the town so a couple of minutes you were by Aquarium and then the main street. I couldn't afford a river view room but our room was up a little hill but on the ground floor of 3 levels - parking outside but a few steps to climb to carry luggage. The room was huge with 2 double beds, easy chair & 2 seater settee. Plus table/chairs - microwave & fridge. Slight negatives but not major - we had blinds at the window not curtains and children running up and down outside could have been a noisy. Also the walls seemed quite thin (unless it was due to a door dividing rooms as we could hear the people talk and cough in the next room. However just for 2 nights it was OK. No breakfast included but a nice place to eat on site. Staff were very friendly & helpful even to sending us texts on phone.

Reviewed May 15, 2019

Thank you for choosing the River Terrace Resort and Convention Center. We are happy to hear that you were pleased with our property's location being situated right in the heart of town while still offering a quiet and tranquil environment. We are sure that your comments will prove helpful to those looking to plan a visit to our area. We thank you again for being our guest. We hope to have the pleasure again soon! Sincerely, Trina

Responded November 15, 2019
River Terrace Resort and Convention Center
9.2
Exceptional
Chris from United States
Couple
Stayed 2 nights in November 2017

Excellent location”

Went to Gatlinburg for a birthday trip. the hotel and staff were excellent, and being right on the river made for peaceful balcony seating during the day. It is also located right in the middle of Gatlinburg, If you enjoy a nice stroll through the city it is in the perfect place to walk around town and see all that it has to offer.

Reviewed November 20, 2017

Thank you for pointing out some of the great things to do at our resort. We hope to see you soon again! Nahi.

Responded December 01, 2017
River Terrace Resort and Convention Center
9.6
Exceptional
Larissa from United States
Couple
Standard King Room
Stayed 2 nights in January 2019

Weekend Getaway”

My husband and I decided to take a last minute trip to Gatlinburg. The price was amazing. the rooms were older but clean. The bed was so comfortable. Our balcony overlooked the town of Gatlinburg and we could walk over to the main strip in less than five minutes. The staff were very friendly.

Reviewed January 17, 2019

Thank you for choosing the River Terrace Resort and Convention Center. We appreciate your comments and are glad you found us to be a great value. Making memorable stay experiences with our valued guests is what we do best! We invite you back and hope to see you again very soon. Regards, Trina

Responded January 26, 2019
River Terrace Resort and Convention Center
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