This property is in high demand!
13 travelers have booked today.
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Escape to Pullman Phu Quoc Beach Resort in Vietnam. Private beach, pools, spa. Rooms and villas for discerning travelers. Kids' cabanas with lazy river access. Exceptional value. Luxury and relaxation. Pullman Phu Quoc Beach Resort is a luxury beachfront hotel located in Duong To on Phu Quoc Island. Enjoy easy access to popular attractions like Duong Dong Night Market and Dinh Cau Rock. The exclusive amenities include a swimming pool, bar, and private beach. Rooms are well-equipped with free Wi-Fi, air conditioning, and a balcony or terrace. Wake up to stunning views of the garden, ocean, or pool. The perfect destination for discerning travelers seeking both relaxation and exploration. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Sparkling clean
340 meters to Long Beach
Top Value
Check-in [24-hour]
Front desk [24-hour]
Airport transfer
Bicycle rental
Car park
Fitness center
Spa
Shuttle service
Free Wi-Fi in all rooms!
13 travelers have booked today.
Location rating score
Value for money | 9.0 |
Distance to city center | 20 km |
Location rating | 8.6 |
Nearest airport | Phu Quoc International Airport (PQC) - Vietnam |
Distance to airport | 5.0 km |
Does Pullman Phu Quoc Beach Resort have bars on-site?
Enjoy your favorite drinks at Pullman Phu Quoc Beach Resort with the property's available bar. Visitors can also take a nice relaxing drink at a poolside bar on hot sunny day, or switch it up and amplify your evening fun at nightclub.
Does Pullman Phu Quoc Beach Resort offer airport transfer?
Pullman Phu Quoc Beach Resort provides airport transfer services for free upon request. To request, check the box on the booking form just before the payment page.
Does Pullman Phu Quoc Beach Resort have a swimming pool?
While staying at Pullman Phu Quoc Beach Resort, you can take pleasure in the swimming pool facility to get your day started the best way with a splash for a stimulating morning or evening.
Does Pullman Phu Quoc Beach Resort provide dry cleaning services?
Yes! Pullman Phu Quoc Beach Resort provides dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your best in your favorite outfit. Please contact the property for more information.
Is car parking available at Pullman Phu Quoc Beach Resort?
Pullman Phu Quoc Beach Resort offers car park onsite free of charge for visitors with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
How long do travelers typically stay at Pullman Phu Quoc Beach Resort?
Verified past guests that have stayed at Pullman Phu Quoc Beach Resort had an average nightly stay of 2 nights at this property.
What do travelers like most about Pullman Phu Quoc Beach Resort?
Past guests that stayed at Pullman Phu Quoc Beach Resort have given this property a rating of 9.341 for its outstanding service as the main highlight for their stay.
What is the verified guest review consensus about Pullman Phu Quoc Beach Resort's beds?
100.0% of our past guest critiques have given an optimistic review and comments about this property's beds. You can look up on more detailed customer reviews, and comments for Pullman Phu Quoc Beach Resort down in the review section.
What is the typical rating that past Business travelers' have given to Pullman Phu Quoc Beach Resort?
Past business travelers that have stayed at this property have given Pullman Phu Quoc Beach Resort an average rating of 8.4. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.
What do local travelers think about Pullman Phu Quoc Beach Resort?
Verified local visitors that have stayed at this property have given Pullman Phu Quoc Beach Resort an average rating of 9.0. You can look up on more specific customer reviews, and feedback for this property down in the review section.
What is the closest airport to Pullman Phu Quoc Beach Resort?
The closest airport to Pullman Phu Quoc Beach Resort is Phu Quoc International Airport, 5.0 km away.
Experience Luxury and Tranquility at Pullman Phu Quoc Beach Resort
Nestled on the stunning shores of Phu Quoc Island, Vietnam, Pullman Phu Quoc Beach Resort offers a lavish and serene retreat for discerning travelers. With its impeccable 5-star service, breathtaking views, and an array of luxurious amenities, this resort is the perfect destination for those seeking an unforgettable beachfront getaway.
With 334 elegantly appointed rooms, Pullman Phu Quoc Beach Resort provides a wide range of accommodations to suit every guest's needs. Each room is tastefully designed with modern furnishings and offers a tranquil oasis for relaxation. Whether you choose a spacious suite with a private balcony overlooking the azure waters or a cozy room with garden views, you can expect nothing less than absolute comfort and convenience.
At Pullman Phu Quoc Beach Resort, families are warmly welcomed. The hotel's child policy allows children between the ages of 3 to 12 to stay free of charge, making it an ideal choice for a family vacation. The resort offers a variety of activities and facilities to keep young guests entertained, including a dedicated kids' club, a children's pool, and a range of exciting outdoor adventures. Parents can relax knowing that their little ones are well taken care of in a safe and fun environment.
Unwind and Indulge in Endless Entertainment at Pullman Phu Quoc Beach Resort
At Pullman Phu Quoc Beach Resort, your vacation is not just about relaxation, but also about experiencing a world of entertainment. With a range of top-notch facilities, this resort ensures that your stay is filled with fun and excitement. Kick back and relax at the stylish bar, where you can sip on refreshing cocktails while enjoying live music and entertainment. Let the soothing waters of the hot tub melt away your stress, or indulge in the ultimate pampering session at the sauna. For nature lovers, the resort boasts a beautiful garden where you can take leisurely strolls and immerse yourself in the tranquility of the surroundings. Whether you're seeking relaxation or adventure, Pullman Phu Quoc Beach Resort has it all.
Unleash Your Inner Athlete at Pullman Phu Quoc Beach Resort
At Pullman Phu Quoc Beach Resort, sports enthusiasts will find a plethora of activities to keep them active and entertained throughout their stay. The resort boasts a wide range of top-notch sports facilities, ensuring that guests can indulge in their favorite activities while enjoying the stunning surroundings of Phu Quoc Island.
For those who prefer a refreshing dip, the resort offers both an indoor and outdoor pool. Whether you want to swim laps or simply relax by the poolside, these inviting pools provide the perfect setting. Additionally, the resort features a private beach where guests can soak up the sun, build sandcastles, or take a leisurely stroll along the shore.
Fitness enthusiasts will be delighted by the well-equipped fitness center, complete with state-of-the-art equipment to help you maintain your workout routine. If you're looking for some friendly competition, head over to the tennis courts and challenge your travel companions to a match. The resort also offers a range of water sports activities, including non-motorized options like kayaking and paddleboarding, allowing guests to explore the crystal-clear waters of Phu Quoc Island.
For those who enjoy a bit of relaxation and socializing, the poolside bar provides a perfect spot to unwind with a refreshing drink while enjoying the tropical ambiance. If you're a fishing enthusiast, the resort also offers fishing excursions where you can try your luck and reel in the catch of the day.
With its array of sports facilities, Pullman Phu Quoc Beach Resort ensures that guests can stay active, have fun, and make the most of their vacation on Phu Quoc Island. Whether you're seeking a thrilling water sports adventure or a leisurely day by the pool, this resort has something to suit every sports lover's taste and preference.
Convenience Facilities at Pullman Phu Quoc Beach Resort
Experience a seamless stay at Pullman Phu Quoc Beach Resort with its array of convenient facilities designed to enhance your comfort and convenience. From the moment you step foot into the resort, you will be greeted by the attentive staff who are ready to assist you with any request. The concierge service is available round the clock, ensuring that you have access to local information, tour bookings, and transportation arrangements whenever you need them.
For those who value privacy and security, the safety deposit boxes provided in each room offer a safe place to store your valuables. Additionally, the express check-in/check-out service allows for a hassle-free arrival and departure process, saving you precious time to enjoy your stay.
Stay connected throughout your stay with complimentary Wi-Fi available in all rooms and public areas. Whether you need to catch up on work emails or simply browse the internet, you can do so effortlessly. The daily housekeeping service ensures that your room is always clean and tidy, allowing you to relax and unwind in a comfortable environment.
With 24-hour room service, laundry service, and dry cleaning facilities, you can enjoy the convenience of having your needs met at any time. Whether it's a late-night snack, freshly laundered clothes, or a quick turnaround on your dry cleaning, the resort's dedicated staff is always on hand to assist you.
Furthermore, the luggage storage facility provides a secure space to store your belongings before check-in or after check-out, allowing you to make the most of your time on the beautiful Phu Quoc Island.
At Pullman Phu Quoc Beach Resort, every detail is taken care of to ensure a seamless and enjoyable stay. From the attentive staff to the convenient facilities, you can relax and focus on creating unforgettable memories during your time in Phu Quoc.
Convenient Transport Facilities at Pullman Phu Quoc Beach Resort
At Pullman Phu Quoc Beach Resort, guests can enjoy a range of convenient transport facilities that make exploring the beautiful island of Phu Quoc a breeze. For hassle-free arrivals and departures, the resort offers airport transfer services, ensuring a smooth start and end to your vacation.
For those looking to venture out and explore the island, the resort provides a variety of options. Guests can take advantage of the tours offered by Pullman Phu Quoc Beach Resort, allowing them to discover the island's hidden gems and popular attractions with ease. Alternatively, the resort offers a car hire service, giving guests the freedom to explore at their own pace.
If you prefer not to drive, the resort also provides a shuttle service, making it convenient to visit nearby attractions and explore the island's vibrant culture. Additionally, guests can make use of the onsite car park or opt for the self-parking option for those traveling with their own vehicle. For quick and easy transportation, the resort can also arrange taxi services upon request. With these transport facilities, guests can enjoy a stress-free and enjoyable stay at Pullman Phu Quoc Beach Resort.
Indulge in Culinary Delights at Pullman Phu Quoc Beach Resort
At Pullman Phu Quoc Beach Resort, guests can embark on a gastronomic journey like no other. With a range of dining facilities to choose from, this resort promises to satisfy every palate.
Start your day with a delightful breakfast buffet, offering a wide selection of continental dishes to kickstart your morning. Whether you prefer a hearty meal or a light and healthy option, the breakfast buffet at Pullman Phu Quoc Beach Resort has something for everyone.
For a memorable dining experience, head to the resort's restaurant, where you can indulge in a variety of delectable dishes prepared by skilled chefs. From local Vietnamese cuisine to international favorites, the restaurant offers a diverse menu that caters to all tastes. With its elegant ambiance and attentive service, dining at the resort's restaurant is a true feast for the senses.
If you prefer to dine in the comfort of your own room, take advantage of the 24-hour room service available at the resort. Whether it's a late-night craving or a romantic dinner for two, the room service menu offers a range of options to satisfy your culinary desires.
With its impressive dining facilities, Pullman Phu Quoc Beach Resort ensures that every guest's dining experience is a memorable one. From the breakfast buffet to the restaurant and room service, this resort caters to all tastes and preferences, promising a culinary journey that will leave you craving for more.
Luxurious and Spacious Rooms at Pullman Phu Quoc Beach Resort
Experience ultimate comfort and relaxation at Pullman Phu Quoc Beach Resort with its wide range of room offerings. From the Cabana 1 King Size Bed Pool Access to the Deluxe Suite with Lounge Access, there is a perfect room for every traveler.
Indulge in the spaciousness of the Deluxe Garden View King Room with Balcony or enjoy the stunning ocean views from the Premium Deluxe Room 1 King Size Bed Ocean View. Families will find the Premium Family Room 2 Bedrooms Resort View ideal, with its generous size and flexible bedding options.
Booking these luxurious rooms on Agoda ensures that you get the best prices and a hassle-free experience. With Agoda's easy-to-use platform, you can conveniently browse through the various room types, compare prices, and make a reservation in just a few clicks. Take advantage of Agoda's exclusive deals and discounts to make your stay at Pullman Phu Quoc Beach Resort even more memorable.
Discover the Charm of Duong To in Phu Quoc Island
Nestled on the western coast of Phu Quoc Island, Duong To is a charming and picturesque area that offers a perfect blend of natural beauty and cultural richness. With its pristine beaches, lush greenery, and vibrant local life, Duong To is a hidden gem waiting to be explored.
One of the highlights of Duong To is its stunning coastline, which boasts long stretches of white sandy beaches and crystal-clear turquoise waters. Whether you're looking to relax under the sun, take a refreshing dip in the sea, or engage in thrilling water sports, Duong To's beaches have something for everyone. The area is also home to some of the most beautiful sunsets on the island, providing a breathtaking backdrop for romantic strolls along the shore.
Beyond its natural beauty, Duong To offers a glimpse into the local way of life. Explore the bustling Duong To Market, where you can immerse yourself in the sights, sounds, and aromas of a traditional Vietnamese market. Sample local delicacies, browse through colorful stalls selling fresh produce, seafood, and handicrafts, and interact with friendly locals who are always ready to share stories about their culture and traditions.
With its idyllic beaches, vibrant markets, and warm local hospitality, Duong To is a must-visit destination for travelers seeking an authentic and enriching experience on Phu Quoc Island.
Convenient Transportation from Phu Quoc Airport to Pullman Phu Quoc Beach Resort
Nestled on the pristine shores of Duong To, Phu Quoc Island, Pullman Phu Quoc Beach Resort offers a tropical oasis for travelers seeking luxury and tranquility. Getting to this idyllic retreat is a breeze, thanks to its convenient location near Phu Quoc International Airport.
Upon arrival at Phu Quoc Airport, guests can easily reach Pullman Phu Quoc Beach Resort by taking a taxi or arranging for a private transfer. The resort is just a short 10-minute drive away, allowing visitors to quickly immerse themselves in the resort's serene surroundings and breathtaking views of the Gulf of Thailand.
For those who prefer public transportation, there are also shuttle services available from the airport to Pullman Phu Quoc Beach Resort. These shuttles provide a hassle-free and cost-effective option, allowing travelers to relax and enjoy the scenic journey to their destination. Whether you choose a taxi, private transfer, or shuttle service, the journey from Phu Quoc Airport to Pullman Phu Quoc Beach Resort promises to be a seamless and enjoyable experience.
A Gastronomic Adventure Awaits
Pullman Phu Quoc Beach Resort is surrounded by a diverse range of restaurants, ensuring that guests can embark on a gastronomic adventure without ever leaving the resort's vicinity. Indulge in authentic Korean cuisine at Le Seoul by SikGaek or savor delectable Italian dishes at Ricordo Restaurant. For a taste of local flavors, head to NO1| NGON OTTO - Vietnamese Cuisine & Seafood Restaurant, where you can feast on traditional Vietnamese dishes. Okei Bistro offers a fusion of Asian and Western flavors, while INK 360 Rooftop Bar provides breathtaking panoramic views along with a selection of tantalizing cocktails. Coffee enthusiasts can enjoy a cup of aromatic brew at 66 PARIS COFFEE TEA HOUSE, and those seeking a taste of international cuisine can dine at the Food Exchange Restaurant. With such a wide array of dining options, guests at Pullman Phu Quoc Beach Resort are sure to have their taste buds satisfied throughout their stay.
Luxury at an Affordable Price: Experience Pullman Phu Quoc Beach Resort
Nestled on the stunning shores of Phu Quoc Island, Pullman Phu Quoc Beach Resort offers a luxurious getaway at an unbeatable price. With an average room rate of just $157, this 5-star resort provides exceptional value for money, making it the perfect choice for discerning travelers seeking both comfort and affordability.
When compared to the average price of a hotel room in Phu Quoc Island, which stands at $65, Pullman Phu Quoc Beach Resort truly stands out as a remarkable option. With its world-class amenities, breathtaking views, and impeccable service, this resort offers a truly unforgettable experience that is worth every penny. Whether you're lounging by the infinity pool, indulging in a spa treatment, or exploring the island's natural beauty, you'll be immersed in luxury without breaking the bank.
Don't miss out on the opportunity to experience the best of Phu Quoc Island without compromising on quality or price. Book your stay at Pullman Phu Quoc Beach Resort today and discover a haven of relaxation and indulgence at an affordable price.
Exceptional Service and Stunning Facilities
Pullman Phu Quoc Beach Resort has received rave reviews from its guests, with many highlighting the exceptional service provided by the friendly and helpful staff. From the moment you arrive, you'll be greeted with warm smiles and a willingness to go above and beyond to ensure your stay is perfect. Whether you have special requests or need assistance with anything, the staff will be there to assist you every step of the way.
One of the standout features of this resort is its stunning pool. Guests have been captivated by its beauty and have spent hours enjoying its crystal-clear waters. Surrounded by lush greenery and palm trees, the pool area provides a tranquil oasis where you can relax and soak up the sun. And if you prefer the beach, you won't be disappointed. The resort boasts a beautiful stretch of sand that is just as picturesque as it looks in the photos.
In addition to the exceptional service and stunning facilities, guests have also praised the resort's menu. Whether you're in the mood for local delicacies or international cuisine, the hotel's restaurant offers a diverse range of options to cater to every palate. With delicious food and attentive service, dining at the resort is a true delight.
With its beautiful gardens, inviting pools, and breathtaking beach, Pullman Phu Quoc Beach Resort is a truly remarkable destination. The friendly staff, exceptional service, and mouthwatering menu make for an unforgettable stay. Don't miss the opportunity to experience this slice of paradise for yourself.
A Luxurious Retreat with Exceptional Customer Ratings
Nestled on the pristine shores of Phu Quoc Island, Pullman Phu Quoc Beach Resort is a haven of luxury and tranquility that has garnered exceptional customer ratings. With an impressive overall score of 9.1, this resort has left a lasting impression on its guests, offering a truly remarkable experience.
One of the standout features of Pullman Phu Quoc Beach Resort is its exceptional value for money, as reflected in its impressive rating of 9.0 in this category. Guests have praised the resort for its competitive pricing without compromising on quality and comfort. Whether you are seeking a romantic getaway, a family vacation, or a rejuvenating retreat, this resort offers a range of affordable options that cater to every traveler's needs.
The resort's top-notch facilities have also received high praise, with a rating of 9.2. Pullman Phu Quoc Beach Resort boasts a stunning infinity pool overlooking the azure waters of the Gulf of Thailand, providing the perfect spot to unwind and soak up the sun. The well-equipped fitness center allows guests to maintain their workout routine while on vacation, while the luxurious spa offers a range of indulgent treatments to relax and rejuvenate. These exceptional facilities ensure that guests have everything they need for a memorable and enjoyable stay.
Exceptional9.2
Facilities
Excellent8.6
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
This hotel is HAOKE certified - it has the necessary amenities to meet the needs and expectations of Chinese guests.
Provided by verified guests of
Excellent
Show reviews that mention
Free airport transfer
Private beach
Currency exchange
Free Wi-Fi in all rooms!
Pullman Phu Quoc”
Both Bai Truong Cable Car Station and Duong Dong are quick and close to the airport. This area is full of famous resorts, but I find Pullman to be the most suitable because I have stayed at Pullman in many other places and this brand has never disappointed me. The room rate is also reasonable compared to the quality I expect. The same goes for restaurants, I always go to the ones I find okay, I'm afraid to try new places because I'm afraid they won't be good, it ruins my mood and wastes money. This area is building a promenade along the beach, I think after completion, this place will be a hot spot for young people to stroll. The promenade passes by Beach House, close to the beach, you can sit here and chill or bring drinks to the beach and chill, enjoying the sunset and the sound of the waves. The drinks are delicious and reasonably priced. The resort is very spacious, I got tired walking from the beach to the main building, you can call a buggy if you're too lazy to walk. The resort takes good care of the greenery, the grass and trees in the resort are fresh and vibrant. I heard that the spa is really good but I haven't had a chance to try it, I will try it next time when I have time. I took some great photos around the pool and the main lobby, I really liked the virtual living style. The breakfast is delicious, with a variety of Western and Asian dishes. Mad Cow restaurant is quite chill, in the afternoon you can sit and eat steak while enjoying the sea, it's the perfect way to relax. The price is affordable compared to other international 5-star resorts I have been to. The room is meticulously cleaned before guests arrive, beautifully designed, with modern facilities, I really like the design style in Pullman rooms, they look energetic. In the afternoon, sitting on the balcony, enjoying the breeze, sipping tea or coffee, having a heart-to-heart talk with my bedmate, I love it so much, I don't want to leave.
Kính gửi Quý khách hàng, Chúng tôi xin gửi lời cảm ơn sâu sắc đến Quý khách hàng đã lựa chọn khu nghỉ dưỡng Pullman Phú Quốc Beach Resort và cho chúng tôi cơ hội được đón tiếp Quý khách trong thời gian vừa qua. Chúng tôi rất vui mừng khi nhận được đánh giá tốt về dịch vụ của chúng tôi. Điều này là động lực và khích lệ đối với chúng tôi để tiếp tục cải thiện và mang lại trải nghiệm tốt nhất cho Quý khách hàng. Đặc biệt, chúng tôi xin gửi lời cảm ơn đến Quý khách hàng vì đã dành thời gian đánh giá và chia sẻ cảm nhận về ẩm thực và hồ bơi của chúng tôi. Chúng tôi luôn đặt chất lượng dịch vụ lên hàng đầu và rất vui mừng khi nhận được sự đánh giá tích cực từ Quý khách. Một lần nữa, chúng tôi cảm ơn Quý khách hàng đã ủng hộ và đến với khu nghỉ dưỡng của chúng tôi. Hy vọng Quý khách sẽ tiếp tục đến và trải nghiệm những dịch vụ tuyệt vời của chúng tôi trong những lần sau. Trân trọng, Xuân Nguyễn Quản lý trải nghiệm khách hàng.
Excellent service quality”
Last year I went to PQ in November, when the flights had just reopened. I decided to choose a place near the airport to save time on transportation, and I chose Pullman. Since everything was just starting up again after Covid, I didn't have high expectations, but Pullman really impressed me with their enthusiastic service, amenities (kids' area, gym, spa, swimming pool, jacuzzi, rooftop restaurant...), clean beach, beautiful lobby and rooms. Most importantly, the rooms were very clean (which was my biggest concern). Since then, I always prioritize Pullman and recommend it to friends and colleagues when someone is looking for a good resort in PQ. After almost a year, I returned to Pullman with my family, and the service was even better than before. Today, I read on vnexpress that Pullman is among the top 6 most luxurious resorts in Vietnam, so I feel like sharing my personal perspective with everyone. I wish everyone a good choice in Phu Quoc.
Kính gửi Quý khách hàng, Chúng tôi xin gửi lời cảm ơn sâu sắc đến Quý khách hàng đã lựa chọn khu nghỉ dưỡng Pullman Phú Quốc Beach Resort và cho chúng tôi cơ hội được đón tiếp Quý khách trong thời gian vừa qua. Chúng tôi rất vui mừng khi nhận được đánh giá tốt về dịch vụ của chúng tôi. Điều này là động lực và khích lệ đối với chúng tôi để tiếp tục cải thiện và mang lại trải nghiệm tốt nhất cho Quý khách hàng. Đặc biệt, chúng tôi xin gửi lời cảm ơn đến Quý khách hàng vì đã dành thời gian đánh giá và chia sẻ cảm nhận về ẩm thực và hồ bơi của chúng tôi. Chúng tôi luôn đặt chất lượng dịch vụ lên hàng đầu và rất vui mừng khi nhận được sự đánh giá tích cực từ Quý khách. Một lần nữa, chúng tôi cảm ơn Quý khách hàng đã ủng hộ và đến với khu nghỉ dưỡng của chúng tôi. Hy vọng Quý khách sẽ tiếp tục đến và trải nghiệm những dịch vụ tuyệt vời của chúng tôi trong những lần sau. Trân trọng, Xuân Nguyễn Quản lý trải nghiệm khách hàng.
Satisfactory location”
I had a sudden business trip with 2 colleagues on the 16th, and didn't have much time to choose, so I trusted the Pullman brand, and it turned out to be a good decision. When you leave the airport, you will see the Pullman reception counter on the right side, very easy to find. Ask the staff at the counter and there will be shuttle service, the cars run regularly so there is no long wait. Upon arriving at the hotel, the first impression is the welcome drink at the sparkling bar in the lobby, drinking lemongrass water with lemongrass straw... in the hot weather at noon in PQ, it is indeed an interesting experience. The room price is reasonable, the resort has a super beautiful sunset view, and the modern and youthful style suits me. The breakfast buffet is delicious, the dishes are tasty. The restaurant on the 9th floor of the hotel has high-quality beef dishes, I chose Tomahawk and some other dishes, the total cost for 3 people was 2.5 million. Another plus point is that the staff is very nice.
Kính gửi Quý khách hàng, Chúng tôi xin gửi lời cảm ơn sâu sắc đến Quý khách hàng đã lựa chọn khu nghỉ dưỡng Pullman Phú Quốc Beach Resort và cho chúng tôi cơ hội được đón tiếp Quý khách trong thời gian vừa qua. Chúng tôi rất vui mừng khi nhận được đánh giá tốt về dịch vụ của chúng tôi. Điều này là động lực và khích lệ đối với chúng tôi để tiếp tục cải thiện và mang lại trải nghiệm tốt nhất cho Quý khách hàng. Đặc biệt, chúng tôi xin gửi lời cảm ơn đến Quý khách hàng vì đã dành thời gian đánh giá và chia sẻ cảm nhận về ẩm thực và hồ bơi của chúng tôi. Chúng tôi luôn đặt chất lượng dịch vụ lên hàng đầu và rất vui mừng khi nhận được sự đánh giá tích cực từ Quý khách. Một lần nữa, chúng tôi cảm ơn Quý khách hàng đã ủng hộ và đến với khu nghỉ dưỡng của chúng tôi. Hy vọng Quý khách sẽ tiếp tục đến và trải nghiệm những dịch vụ tuyệt vời của chúng tôi trong những lần sau. Trân trọng, Xuân Nguyễn Quản lý trải nghiệm khách hàng.
It is the best accommodation to the point where five stars are not enough.”
1. The employees are extremely friendly, even the shuttle bus driver was so kind that I wanted to give him a tip after exchanging money to Dong. 2. The service is great and the facilities are well-maintained. If the front desk is busy, they let you check-in on the sofa without having to wait. 3. The food is delicious. 4. The swimming pool is amazing and very spacious. 5. The only downside is that the private beach is a bit disappointing, but it's okay because the pool is so great. Overall, I want to come back to Phu Quoc because of this place.
Dear Jeongyun, We would like to extend our sincerest gratitude for choosing to stay with us at Pullman Phu Quoc Beach Resort. Your opinion is of utmost importance to us and we greatly appreciate the time you took to share your feedback with us. We are delighted to know that you enjoyed your stay with us and that we were able to exceed your expectations. It is wonderful to receive positive feedback and we will certainly share your comments with our team to motivate them to continue providing exceptional service to all our guests. Once again, thank you for choosing to stay with us and we hope to have the opportunity to welcome you back in the near future. Best regards, Xuan Nguyen Guest Experience Manager
Brilliant staff, Fancy room, beautiful swimming pool!!”
****Ưu điểm: - Cách sân bay chỉ 20 phút. - Rất sạch, bãi biển ngắm hoàng hôn tuyệt đẹp. - Hồ bơi lớn và đẹp, có nhiều khu vui chơi nước cho trẻ con. - Có xe đạp, xe máy (miễn phí tiếng đầu tiên) - Cảm thấy may mắn vì họ nâng hạn phòng lên cho chúng tôi (Cabana, pool access) - Nhân viên luôn niềm nở và hỗ trợ nhanh chóng *Cần cải thiện: - Nên để bảng yêu cầu và luôn nhắc nhỡ khách không mở loa điện thoại làm phiền đến khách khác thư giãn, nghỉ ngơi. Đặc biệt ở Buffet sáng, nhà hàng, hồ bơi,... Nên sử dụng tai nghe. - Buffet sáng đa dạng nhưng các món sau mình nghĩ nếu cải thiện sẽ hấp dẫn hơn nữa Việt Nam: chả giò bị mềm không giòn, heo quay cũng không giòn, nước sốt bánh mì không có vị, nước mắm chua ngọt nhưng loãng và nhạt như nước lả. Người nước ngoài khi về VN rất thích ăn món ăn đường phố Việt Nam mà dân mình bán đường phố không ai quan tâm làm cho hợp vị người nước ngoài. Nên cứ yên tâm mạnh dạn làm nước mắm chua ngọt, các loại nước chấm, nước lèo,... đúng vị họ sẽ rất thích. - Bơ (butter): không ngon - Hàng bánh đa dạng nhưng nếu croissant và các loại bánh ngàn lớp làm không bị khô, giòn bên ngoài nhưng vẫn mềm mọng bên trong thì sẽ ngon hơn. - Cocktails: cần người pha chế ngon. Chúng tôi sẽ uống nhiều hơn nếu các bạn pha ngon - Nhân viên phát khăn/cứu hộ ở hồ bơi không nên nghe điện thoại cá nhân bằng loa ngoài làm ảnh hưởng đến sự nghỉ ngơi của khách - Có sửa chữa làm ồn nên báo trước với khách và làm sau 9:30 sáng và ngưng lúc nghỉ trưa. Tôi hy vọng lần sau quay lại sẽ là 100 điểm tuyệt đối.
Kính chào chị Xuyên, Cảm ơn quý khách đã chia sẻ chi tiết trải nghiệm của mình tại Pullman Phu Quoc Beach Resort. Chúng tôi rất vui khi biết rằng quý khách đã tận hưởng kỳ nghỉ tại đây và hài lòng với các dịch vụ như hồ bơi, bãi biển tuyệt đẹp, và sự hỗ trợ nhiệt tình từ đội ngũ nhân viên. Đặc biệt, việc nâng hạng phòng Cabana có lối ra hồ bơi đã mang đến sự hài lòng cho quý khách, điều này thực sự là niềm vinh hạnh của chúng tôi. Chúng tôi cũng xin chân thành cảm ơn những góp ý chân tình của quý khách. Những vấn đề quý khách nêu ra, từ việc cải thiện trải nghiệm buffet sáng, chất lượng bánh ngọt, cocktail, đến việc tăng cường sự yên tĩnh tại các khu vực chung, đều được ghi nhận rất nghiêm túc. Đội ngũ quản lý đã nhận được phản hồi và sẽ làm việc ngay lập tức với các bộ phận liên quan để khắc phục và nâng cao trải nghiệm của khách hàng. Về tiếng ồn từ việc sửa chữa, chúng tôi rất tiếc vì sự bất tiện này. Chúng tôi sẽ điều chỉnh lịch làm việc và thông báo trước để không ảnh hưởng đến