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Pullman Ciawi Vimala Hills Resort Spa and Convention
Pullman Ciawi Vimala Hills Resort Spa and Convention
Pullman Ciawi Vimala Hills Resort Spa and Convention
Pullman Ciawi Vimala Hills Resort Spa and Convention
Pullman Ciawi Vimala Hills Resort Spa and Convention
Pullman Ciawi Vimala Hills Resort Spa and Convention
Pullman Ciawi Vimala Hills Resort Spa and Convention

Removed from saved list

9.2

Exceptional

1,926 reviews

1,926 reviews

Housekeeping53
Breakfast35
View32
See map

9.4

Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Gunung Geulis Golf Course 5.1 km
Taman Wisata Matahari 5.5 km
Cilember Waterfalls 6.7 km
Curug Panjang Waterfall 8.8 km
Warung Kaleng 9.9 km
At-Ta'Awun Mosque 13.8 km
Mount Gede Pangrango National Park 15.2 km
Little Venice Kota Bunga 19.5 km
Istana Cipanas 20.7 km
Cigentis Waterfall 32.4 km
Nearby landmarks
Toko Buah Liar 1.3 km
Harakatul Jannah Mosque 1.6 km
Ciawi Hospital 1.6 km
Cimory Mountain View 4.7 km
Cimory Riverside 4.7 km
Gunung Geulis Golf Course 5.1 km
The Ranch 5.1 km
Padang Golf Bukit Pelangi 5.3 km
Taman Wisata Matahari 5.5 km
Cilember Waterfalls 6.7 km

Pullman Ciawi Vimala Hills Resort Spa and Convention

Jl Puncak Raya Simpang Gadog Megamendung, Megamendung, Puncak, Indonesia, 16770 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Megamendung part of Puncak, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Taman Wisata Matahari. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Puncak every 2 minutes on Agoda.com
Value for money8.9
Location rating9.4
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport44.4 km

Rooms available at Pullman Ciawi Vimala Hills Resort Spa and Convention

Deluxe Room with 1 King Size Bed, Garden Access
...
  • Mountain view
  • Balcony/terrace
  • 1 king bed
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Deluxe Pool Access Room
...
  • Room size: 42 m²/452 ft²
  • Mountain view
  • 2 single beds
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Deluxe King Room
...
  • Room size: 42 m²/452 ft²
  • Mountain view
  • 1 king bed
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Deluxe King Pool Access
...
  • Room size: 42 m²/452 ft²
  • Mountain view
  • 1 king bed
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Executive King Room
...
  • Room size: 42 m²/452 ft²
  • Mountain view
  • 1 king bed
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Deluxe Twin Room
...
  • Room size: 42 m²/452 ft²
  • Mountain view
  • 2 single beds
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2 Bedrooms Villa
...
  • Mountain view
  • Balcony/terrace
  • 2 single beds & 1 king bed ...
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Executive Twin Room
...
  • Room size: 42 m²/452 ft²
  • Mountain view
  • 2 single beds
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Suite King Room
...
  • Room size: 55 m²/592 ft²
  • Mountain view
  • 1 king bed
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Three-Bedroom Villa with Private Pool
...
  • Room size: 215 m²/2314 ft²
  • Garden view
  • 1 queen bed & 2 single beds...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Pullman Ciawi Vimala Hills Resort Spa and Convention?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Pullman Ciawi Vimala Hills Resort Spa and Convention?

Pullman Ciawi Vimala Hills Resort Spa and Convention is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Pullman Ciawi Vimala Hills Resort Spa and Convention has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Puncak with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Pullman Ciawi Vimala Hills Resort Spa and Convention?

Start your mornings right, with the continental and buffet breakfast options offered at Pullman Ciawi Vimala Hills Resort Spa and Convention. Adults can enjoy breakfast offered with an additional charge of 257143 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Pullman Ciawi Vimala Hills Resort Spa and Convention?

Pullman Ciawi Vimala Hills Resort Spa and Convention features 3 on-site restaurants for your dining convenience. Meals served include dinner and lunch. International cuisine is available for guests. Dishes are served in buffet during opening hours. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can business events be hosted at Pullman Ciawi Vimala Hills Resort Spa and Convention?

On-site venues and convenient event services make Pullman Ciawi Vimala Hills Resort Spa and Convention an ideal choice for hosting meetings. The 6 venues can accommodate up to 850 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Pullman Ciawi Vimala Hills Resort Spa and Convention?

Pullman Ciawi Vimala Hills Resort Spa and Convention does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Pullman Ciawi Vimala Hills Resort Spa and Convention?

Restaurants including Rumah Makan Simpang Rawi, Gading Resto & Cafe and Rumah Makan Handayani are popular in Pullman Ciawi Vimala Hills Resort Spa and Convention’s neighborhood which is known as Megamendung.

What are popular attractions near Pullman Ciawi Vimala Hills Resort Spa and Convention?

Pullman Ciawi Vimala Hills Resort Spa and Convention’s location in the Megamendung neighborhood makes it close to famous attractions including Harakatul Jannah Mosque.

What popular natural sightseeing spots are close to Pullman Ciawi Vimala Hills Resort Spa and Convention?

Pullman Ciawi Vimala Hills Resort Spa and Convention’s nearby natural sights include Gunung Garungsang located in the same Megamendung area.

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Explore the neighborhood

What people love about Pullman Ciawi Vimala Hills Resort Spa and Convention

  • 10

    Exceptional

    "We are happy to go back again."

    Rose

    |

    September 20, 2022

  • 10

    Exceptional

    "Very recommended hotel with tons of kids and family activities."

    Dendi

    |

    September 19, 2022

  • 9.6

    Exceptional

    "Great facility for kids"

    Nany

    |

    September 18, 2022

Overall rating:

9.2

Exceptional
1,926 reviews
Cleanliness
9.3
Facilities
9.5
Location
9.4
Read all reviews >
What travelers say they love:
Location good , many facility or activity & games for addult...
Winardi from Indonesia
Family with older children
More about Pullman Ciawi Vimala Hills Resort Spa and Convention

More about Pullman Ciawi Vimala Hills Resort Spa and Convention

Pullman Ciawi Vimala Hills Resort Spa and Convention

Get excited for all the adventures in Puncak with a stay at Pullman Ciawi Vimala Hills Resort Spa and Convention. If you like the most thrilling rides and famous theme parks, then you'll get everything you want at Pullman Ciawi Vimala Hills Resort Spa and Convention -- only 5.5 km from the popular Taman Wisata Matahari.
All offerings provided by Pullman Ciawi Vimala Hills Resort Spa and Convention help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Puncak is made even more convenient with the taxi services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Pullman Ciawi Vimala Hills Resort Spa and Convention.
All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Pullman Ciawi Vimala Hills Resort Spa and Convention. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. Some rooms at Pullman Ciawi Vimala Hills Resort Spa and Convention are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as bottled water, a coffee or tea maker and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Pullman Ciawi Vimala Hills Resort Spa and Convention. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Pullman Ciawi Vimala Hills Resort Spa and Convention including halal options.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar. Are you a great cook? Make your own meals in-house at the hotel's BBQ facilities.
A day in will be as fun as a day out with ranges of recreational activities offered at Pullman Ciawi Vimala Hills Resort Spa and Convention. A beach that's accessible right from the hotel puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the massage, hot tub, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool.
At Pullman Ciawi Vimala Hills Resort Spa and Convention, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Challenge your travel group members or other guests to competitive fun, with the hotel's yoga room. Family time on relaxed evenings is easy with the hotel's games room.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Around the property

Don't spend all your time inside while in Puncak! Don't forget to stop by the most iconic landmark in the area, the famous Little Venice Kota Bunga just 19.5 km away.

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Amenities and facilities
Exceptional
Facilities

9.5

Most talked about facilities

Breakfast

7 mentions

Housekeeping

2 mentions

Food & Dining

1 mention

Swimming Pool

1 mention

Languages spoken

  • English
  • Indonesian

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Massage
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Linens
  • Outdoor furniture
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
  • Gluten-free
  • Buffet
Restaurants on site

DAMAR

  • Cuisine: Asian, Indonesian, International
  • Menu: Buffet, A-la-carte

PADI Pool bar

  • Cuisine: Asian, International, Pizza
  • Menu: Buffet
Location
Jl Puncak Raya Simpang Gadog Megamendung, Megamendung, Puncak, Indonesia, 16770
Exceptional
Location

9.4

Airports

  • Halim Perdanakusuma International Airport (HLP)
    44.4 km
  • Soekarno-Hatta International Airport (CGK)
    64.3 km

Hospital or clinic

  • Ciawi Hospital
    1.6 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Gunung Geulis Golf Course
    5.1 km
  • Taman Wisata Matahari
    5.5 km
  • Cilember Waterfalls
    6.7 km
  • Curug Panjang Waterfall
    8.8 km
  • Warung Kaleng
    9.9 km
  • At-Ta'Awun Mosque
    13.8 km
  • Mount Gede Pangrango National Park
    15.2 km
  • Little Venice Kota Bunga
    19.5 km
  • Istana Cipanas
    20.7 km
  • Cigentis Waterfall
    32.4 km

Nearby landmarks

  • Toko Buah Liar
    1.3 km
  • Harakatul Jannah Mosque
    1.6 km
  • Ciawi Hospital
    1.6 km
  • Cimory Mountain View
    4.7 km
  • Cimory Riverside
    4.7 km
  • Gunung Geulis Golf Course
    5.1 km
  • The Ranch
    5.1 km
  • Padang Golf Bukit Pelangi
    5.3 km
  • Taman Wisata Matahari
    5.5 km
  • Cilember Waterfalls
    6.7 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Extras

  • Breakfast charge (unless included in room price)257143 IDR

The property

  • Number of restaurants3
  • Number of rooms 229
Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Pullman Ciawi Vimala Hills Resort Spa and Convention from real guests

Provided by verified guests of Agoda
9.2
/
10
Cleanliness9.3
Facilities9.5
Location9.4
Service9.2
Value for money8.9
High score for Puncak
Rating
9+ Exceptional (594)
8-9 Excellent (79)
7-8 Very Good (72)
6-7 Good (31)
<6 Below Expectation (26)
Time of the year
Mar - May (192)
Jun - Aug (258)
Sep - Nov (171)
Dec - Feb (181)
All guests (1,926)
All room types
All languages

Show reviews that mention 

Showing 802 verified guest comments
12345
10.0
Exceptional
Yohana from Indonesia
Family with young children
Deluxe King Room
Stayed 2 nights in December 2020

The best staycation during the pandemic ”

I went for holiday with my family during pandemic. We concern a lot about the cleanliness of the hotel and Pullman is the best for implementing the health protocol during the pandemic. Pullman hotel really put the health care protocol on the top of the list. We need to wash our hand and the security checked our temperature before we get in to the lobby. When my family and I arrived at Pullman, the first impression that come up is this is a hidden gem. The lobby was huge and beautifully decorated with Christmas theme. The ambience was so peaceful and gave the tranquility of mind. The receptionist welcomed us with nice gestures, they put on complete mask and gloves. They gave some papers to be filled before checking in. After that we can get the key to our room. This hotel is very big and there are 7 buildings. We stay in the deluxe room on the 7th building. The room is big, very clean and comfortable. I like the spacious dress room and bathroom. The bedroom is very big for 3 of us. The aminities are complete. All rooms have a balcony which I like the most. You can really breath a fresh air with a beautiful mountain view on the balcony. There are 4 big pools with 1 infinity pool with the garden view. This is what I call as "Puncak rasa Bali" beacuse the view and and everything. The most important thing also is the staffs were very nice, friendly and helpful. Whenever we meet the hotel staff, they definitely greet us. I have good experience here at Pullman Vimala Hills. One of the restaurant's staffs, named Selly, was very helpful and friendly. I think all the restaurant's managers, staffs and waiters have the excellent service. The food was good with many choices. And again all the food is served by the chef in the station to maintain the cleanliness and safety. The facilities are great! They have 5 star qualities kid's club. They have games and activities that make us feel so happy and trust me, NO boring at all. Lastly, my family and I have a pleasant stay here

Reviewed December 18, 2020

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Dear Ibu Yohana, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to learn that your recent stay with us was proved to be extremely memorable. From the moment you arrive that you enjoy every experience at our resort especially with our extensive facilities and your dining experience that our team thoughtfully selects the best ingredients available from the archipelago and beyond, and we appreciate knowing that every effort is worth it. It is also our commitment to present guests with 5-star hospitality, like what our team member, delivered during your last visit. Thank you again for sharing your experience, and we hope your will visit us again for more remarkable experience. Sincerely, Gilles Tressens General Manager

Responded February 05, 2021
Pullman Ciawi Vimala Hills Resort Spa and Convention
10.0
Exceptional
Handojo from Indonesia
Family with teens
Suite King Room
Stayed 2 nights in April 2021

Love it!”

worth every penny 😁 if you like mountain view and sunset, this would be one of the best view (if it's cloudy, you'll still enjoy the mountain view), but ask for room on tower 4 (Dieng), especially the Suite (Corner) room, mine is 4606, they say it is the favorite room, and it's true! you can enjoy the mountain view right from the living room and bedroom! the balcony is very spacious. the room is big n clean, the king bed is very comfy, the living room is awesome, the couch on the balcony is also comfy, I manage to sleep there on the last night using my sleeping bag (because it's windy n cold) while waiting for the moon to set 😁 the food is delicious, except the spaghetti is a bit too sour for my 15th yo daughter, but everything else is great (we ordered nachos, pizza margaritas n meat lovers, fried rice, fettuccine, spaghetti bolognesse) make sure you bring your tripod (and digicam if necessar), and you can take as many pictures and time-lapse video.

Reviewed April 25, 2021

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Dear Valued Guest, Thank you again for taking the time to share your feedback. Your review is valuable to us so that we may evaluate the points you have noted and ensure we prioritize our in-house guests’ comfort and relaxation for the most memorable stay at Pullman Ciawi Vimala Hills Resort Spa and Convention. I am delighted to learn that your stay with us has proved to be extremely memorable, from the moment you arrive that you enjoy everything during your stay. I am also glad that you were satisfied with our extensive dining options include Padi restaurant. The small details count and I thank you for bringing this up to my attention. With all your compliments to our resort and team member, I would like to thank you again for taking the time to write and share your review and look forward to welcoming you back home again soon. Sincerely, Gilles Tressens General Manager

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Pullman Ciawi Vimala Hills Resort Spa and Convention
10.0
Exceptional
Hitesh from Indonesia
Family with young children
Executive King Room
Stayed 1 night in August 2019

Amazing courtesy ”

I think it's not the Amenities or the place that makes a place stand out.. Its the "staff" that makes it memorable.. And the guys at Pullman group know this fact.. Its no wonder that people keep going back for that personal touch of courtesy by all staff at pullmans.. Amazing courtesy and politeness by the staff.. Starting from the concierge to checking in at the reception (Ms. Putri - Amazingly professional) ) all way until checkout all staff were simply genuine in making your stay very comfortable .. Ofcourse the place and its amenities are impeccable starting from cleanliness to maintaining the place. Thank you once again for the Amazing hospitality.. Looking forward to spending amazing time at your hotel once again. Keep up the good work guys.. 2 thumbs up.

Reviewed August 23, 2019

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Dear Hitest, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Tressens General Manager

Responded December 10, 2020
Pullman Ciawi Vimala Hills Resort Spa and Convention
10.0
Exceptional
Maya from Indonesia
Family with young children
Deluxe King Room
Stayed 2 nights in December 2019

Great Escape from Jakarta”

This is a great and full of fun things resort to escape the madness of Jakarta. The location is just out of the Ciawi Toll before the crazy Puncak traffic. The hotel is new and very big with lots of room. The rooms are big, clean and comfortable with all the necessities needed. The breakfast has variety and the staff is so friendly and helpful especially Mr. Teddy ‘bear’ at the climbing wall. He was so friendly with my children. Every staff that my children interacted while there are so friendly and I really appreciate it. So happy to have stayed at The Pullman Resort Ciawi. Happy children happy parents. There is a Sundanese restaurant that can deliver just a few meters away. And there is also a minimart at the clubhouse just in front of the resort . Definitely will recommend this resort!

Reviewed December 30, 2019

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Dear Maya, Thank you very much for taking the time to write a review about your staying experience at Pullman Ciawi Vimala Hills. I am delighted that our Resort location was suit for you and I am happy to learn that our room, the brekfast, the kids facilities provided and the service have exceeded your expectation and made your stay was memorable. The most important is the Kids was happy. I appreciate your comment for the excellent service delivered from our staff; Teddy and the team. I will certainly share this comment to him and the team. Again, thank you very much for your sharing and to recommend our Resort to your family and friend. Look forward to welcoming you and your family again soon. Kind regards, Gilles Tressens General Manager

Responded January 06, 2020
Pullman Ciawi Vimala Hills Resort Spa and Convention
10.0
Exceptional
Dian from Indonesia
Family with teens
Stayed 2 nights in December 2019

Perfect short getaway from polluted Jakarta”

We wanted short escape from Jakarta but didn’t want to travel too far. The hotel is conveniently located in Vimala Hills which can be accessed through back route to Ciawi. So even though the roads to Puncak was closed, we can still get there in less than an hour. The compound is large enough for morning jogs without getting bored of the scenery. The food are really good and they offer multiple dining area so you won’t be stuck with the same buffet all day. They also provide buggy cars if you don’t or can’t walk too far. The suite room was very comfortable, we didn’t need to request extra bed. The only thing that’s not so convenient is that our suite was located right above the playground, so during holidays be ready to hear screaming kids all day

Reviewed December 24, 2019

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Dear Dian, Thank you very much for taking the time to write a review about your staying experience at Pullman Ciawi Vimala Hills. We are delighted to know that our Resort location is convenience for you and I am happy to learn that our Resort facilities, the Resorant and the room have exceeded your expectation. For your information, our executive suite room are located in Builing 7 (Galunggung) and 9 (Jaran), feel free to put your special request to have the room on the other side for your next visit. Again, thank you very much for your sharing and we look forward to have you back at our Resort. Kind regards, Gilles Tressens General Manager

Responded January 06, 2020
Pullman Ciawi Vimala Hills Resort Spa and Convention
10.0
Exceptional
Devina from Indonesia
Couple
Deluxe King Room
Stayed 1 night in February 2022

Tranquility at its best”

Even before we arrived the complex is already breathtaking,fresh air and lush gardens give our eyes instant refreshment. The check in process was seamless,the front desk staff mas Kukuh is very polite,attentive and informative. Our stay was amazing, therapedic bed, clean and relaxing bathroom, and the view of mt Salak from our balcony was just superb. The pool was big and equipped with comfy day bed. Breakfast at Damar restaurant was delicious with lots of varieties, the staffs were all very fast responding and maintain the cleanliness of our table. All in all a wonderful stay and definitely will come back.

Reviewed February 09, 2022

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Dear Valued Guest, I am delighted to learn that your stay with us has proved to be extremely memorable, from the moment you arrived that you enjoy everything during your stay. Especially with our spacious room, the resort surrounding, your breakfast experience, as well as the service delivery from our team members. I will ensure to share your positive feedback with the team, especially Kukuh, as it is always satisfying to know how much our guests appreciate the effort that goes into creating the ultimate holiday in paradise. I would like to thank you again for taking the time to write and share your review and look forward to welcoming you back again soon. Sincerely, Gilles Tressens General Manager

Responded February 13, 2022
Pullman Ciawi Vimala Hills Resort Spa and Convention
10.0
Exceptional
haidah from Singapore
Couple
Deluxe King Room
Stayed 3 nights in February 2020

Honeymoon”

we love this hotel!!! Upon arrival we were warmly welcomed by the staff with 2 glass of relaxation juice and all the staff was extremely friendly. We got our request attended, our room is at the highest level with mountain view. The breakfast food in restaurant is superb!! serve varieties of food and the restaurant supervisor, waiter, waitress and all station chef deserves a special thanks. We had three great evenings here, which obviously also added up to the experience. I truly enjoyed walking the two of us through the up & down slope road (from pullman hotel to the vimala hills entrance). The scenery was beautiful and it was a relieve to walk in such a quiet and peaceful environment. The atmosphere is so special that it really felt like home to me. All respect for the general manager who does a great job here; a true sample of excellent hospitality! Will come back for a short holiday again with my big family soon! thank you once a gain. Best Regards Haidah Singapore

Reviewed February 27, 2020

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Dear Haidah, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Tressens General Manager

Responded December 10, 2020
Pullman Ciawi Vimala Hills Resort Spa and Convention
10.0
Exceptional
Andre from Indonesia
Family with young children
Suite King Room
Stayed 2 nights in June 2022

All perfect except the family pool!!!”

All is perfect with this hotels, food is good, the Suite room is good, children activities are abundant. Only 2 complaints: - Family pool is very concerning from safety and health perspective especially kids pool - seems there are no pool regulation, many guest wear full daily wear and not swimsuit into the pool. This seems like mediocre cheap hotel pool, and not very clean from health perspective! - Although I pre-filled the form for room cleaning time, and asked again during check-in by the receptionist..... but somehow staffs forget to clean my room for 3 days! very disappointing.

Reviewed July 05, 2022

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10.0
Exceptional
safira from Indonesia
Couple
Deluxe Twin Room
Stayed 1 night in July 2020

So impressive first time see the lobby the second one is my room bcs located at the centre love it!”

My room is located on deck 7 foja i think they having unique name for their building. The cleanliness of my cabin is the best view when i enter it, and also i really like my room bcs its centre means u can see the restaurant and pool in front of you they have balcony so for smokers they can use it. For the breakfast you can enjoy by the pool inside or even smoking area its huge restaurant anyway

Reviewed July 30, 2020

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Dear Safira, Thank you very much for taking the time to write a review and share your great experience at Pullman Ciawi Vimala Hills. I am super excited to read your review and happy to know that you been amazed by our lobby, the room, the view, the restaurant and the resort facilities. Wishing you had a memorable stay with us. Me and my team are looking forward to having you back at our Resort for another great journey. Kind regards, Gilles Tressens General Manager

Responded August 03, 2020
Pullman Ciawi Vimala Hills Resort Spa and Convention
10.0
Exceptional
Julita from Indonesia
Family with young children
Executive King Room
Stayed 1 night in July 2020

Perfect and awesome staycation”

The hotel was so perfect.. The location also strategic, right on the ciawi exit and enterance highway. There are 2 swimming pools.. The kids club, outdoor playground was very clean and comfy. Spacious bed room with comfortable bed and huge bathtub. They have a very Good view also. Breakfast was great with variety menu. Its worth to try if you never been here before.

Reviewed July 07, 2020

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Dear Julita, Thank you very much for taking the time to post a review about your staying experience at Pullman Ciawi Vimala Hills. I am delighted to know that you had a perfect stay with us and enjoyed all the resort facilities. Me and my team are looking forward to welcoming you again at our resort for another magnifique journey. Kind regards, Gilles Tressens General Manager

Responded August 03, 2020
Pullman Ciawi Vimala Hills Resort Spa and Convention
10.0
Exceptional
Budiarto from Indonesia
Family with young children
Deluxe King Room
Stayed 1 night in February 2022

Great location”

If you want to visit puncak and you don't want to deal with the traffic, this is the best place. It's very close to the Ciawi toll gate. The hotel it self is great, very clean, great surrounding. There are 3 swimming pool to choose and the jogging track is surrounding by huge trees. The rooms are quite spacious and very clean. Very Nice

Reviewed March 01, 2022

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Dear Budiarto, Thank you very much for taking the time to write a review about your stay at Pullman Caiwi Vimala Hills. We are delighted to learn that our rest location, the ambience, the pool and room cleanliness were met your expectation and made your stay was wonderful. We look forward to welcoming you again soon. Sincerely, Gilles Tressens General Manager

Responded March 10, 2022
Pullman Ciawi Vimala Hills Resort Spa and Convention
10.0
Exceptional
Christine from Indonesia
Family with young children
Deluxe Twin Room
Stayed 1 night in March 2021

Best option for staycation”

Big room and very clean. so many facilities to do here so your children will not get bored while staying here... Breakfast is various but limited (pasta corner only provide penne with tomato sauce.. will be better if we can request any kind of pasta we like). The location also good, not too high so we'll not stuck on traffic jam to puncak area. Sure will be back here again sometime.

Reviewed April 05, 2021

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Dear Valued Guest, Thank you for choosing Pullman Ciawi Vimala Hills for your travel destination and we are appreciate your time to tell us your experience. We are glad to hear that your experience with us was very pleasant, starting from the first minute you arrived at our resort. Especially you were impressed with the spacious room as well as the cleanliness. Thank you again for taking the time to share your feedback. Your review is valuable to us so that we may evaluate the points you have noted and ensure we prioritize our in-house guests’ comfort and relaxation for the most memorable stay at our resort. Sincerely, Gilles Tressens General Manager

Responded May 13, 2021
Pullman Ciawi Vimala Hills Resort Spa and Convention
10.0
Exceptional
Obi from Indonesia
Family with young children
Deluxe King Room
Stayed 4 nights in July 2021

Tropical "BALI" vibes”

This is our second time staying at Pullman Ciawi during pandemic. Such a perfect place if you are looking for a quite, serene, family friendly and tropical "Bali" vibes. With large rooms, super comfortable beds, 5 different pools, delicious beverages (we suggest you to try their Penang Curry, devine!) and various outdoor activities, there is no room for such a boring staycation indeed. Would love to comeback again soon.

Reviewed July 17, 2021

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Dear Valued Guest, Thank you for your Loyalty and revisiting us, and for taking the time to share your kind experience after your stay, which has proved to be extremely memorable. Guest satisfaction is the heart and soul of the Pullman experience, and I am excited to share your heart warming feedback with our team. With all your compliments to our resort, I would like to thank you again for taking the time to write and share your review and look forward to welcoming you back home again soon. Sincerely, Gilles Tressens General Manager

Responded July 21, 2021
Pullman Ciawi Vimala Hills Resort Spa and Convention
10.0
Exceptional
Yohanes from Indonesia
Couple
Deluxe Twin Room
Stayed 1 night in June 2022

One of the best Resort in Puncak”

First trip with my wife in 2022 to PCVH resort. When we checked in, the receptionist informed us, our room got upgraded to the Villa. When we arrived at the Villa, its so spacious, luxurious, and clean. The breakfast is good, have a lot of option. should booked 2 nights instead of 1 :)

Reviewed June 08, 2022

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Dear Yohanes, Thank you very much for taking the time to post a review and share us about your stay experience at Pullman Ciawi Vimala Hills. I am delighted to learn that you enjoyed the upgrade, the villa vibe and the food. Wish you had a wonderful and memorable stay and look forward to welcoming you again in the near future. Kind regards, Gilles Tressens General Manager

Responded July 02, 2022
Pullman Ciawi Vimala Hills Resort Spa and Convention
10.0
Exceptional
Henrycus from Indonesia
Couple
Deluxe King Room
Stayed 1 night in July 2021

an enjoyable stay”

this is my second time staying in pullman vimala, and i absolutely love it. the location is so perfect (dont need to go up and stuck in traffic), weather was so nice, room was very clean and enjoyable, staff were polite and helpful, breakfast was very nice. overall, we are very pleased with the service. definetely will come again in the future.

Reviewed July 15, 2021

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Dear Valued Guest, Thank you for choosing and revisiting us, and for taking the time to share your kind experience after your stay, which has proved to be extremely memorable. I will make sure to share your positive comments with the team, as it is always satisfying to know how much our guests appreciate the effort that goes into creating the ultimate holiday in paradise. See again very soon. Sincerely, Gilles Tressens General Manager

Responded July 21, 2021
Pullman Ciawi Vimala Hills Resort Spa and Convention
10.0
Exceptional
Siska from Indonesia
Family with young children
Deluxe King Room
Stayed 1 night in April 2022

A pleasant stay”

It was our second time stay in Pullman Ciawi Vimala Hills and it still our family favourite hotel everytime we have plan to go to Puncak. Their delicious breakfast buffet which we always miss and look forward every time we have chance to be back. They also have the best pools and activity that I believe will entertain kids and adults. Last but not least, a shoutout for their service and all the kind gesture of the hotel staffs who always very thoughtful and helpful to us. It always a pleasant stay at there and hopefully they will always keep it that way.

Reviewed April 24, 2022

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Dear Sisca, Welcome Back! and thank you very much for letting us know about your great stay experience at our resort. I am delighted to learn that our resort has been your favorite place for you and your family to spend your holiday. I am also happy to know that our resort facilities and the services from our team has exceeded your expectation and made your stay was wonderful. Me and my team are looking forward to having you again at our resort. Kind regards, Gilles Tressens General Manager

Responded May 16, 2022
Pullman Ciawi Vimala Hills Resort Spa and Convention
10.0
Exceptional
Endy from Indonesia
Family with young children
Deluxe Twin Room
Stayed 2 nights in August 2021

Fantastic Hotel, but a bit disappointed with Agoda”

Fantastic hotel, definitely worth every penny. Amazing room and facilities, and great jogging track for run and long walk. Great activity options for kids. The only downside, somehow the booking confirmation from Agoda was somewhat different than the one I thought I input into the search and booked. I search and input for 4 adults and 2 rooms. (2 person bfast per room included) but somehow when I went and checked in, it was only for 1 person per room (total 2 person 2 rooms). So I had to pay extra 1mio rupiah for 2 nights. Still worth the money, but would love to ensure this not going to happen again.

Reviewed August 30, 2021

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Dear Valued Guest, Firstly, I would like to begin by thanking you for your warm and genuine review of your stay at Pullman. It was an absolute pleasure to read that your experience at our resort is possibly the best you have ever encountered. This is quite an accolade and I will personally ensure your feedback is shared with our team. Your review is valuable to us so that we may evaluate the points you have noted and ensure we prioritize our in-house guests’ comfort and relaxation for the most memorable stay at Pullman Ciawi Vimala Hills Resort Spa and Convention. Sincerely, Gilles Tressens General Manager

Responded September 11, 2021
Pullman Ciawi Vimala Hills Resort Spa and Convention
10.0
Exceptional
Marisa from Indonesia
Family with young children
Deluxe King Room
Stayed 2 nights in February 2021

Best Family Hotel”

Exceptional!! 2 days 1 night was NOT enough at all. Pullman team really understand that in this time of pandemic we just want to chill and enjoy the hotel to the max. Their range of activities and facilities were so great, my boy (4th) can really made the most of it : the playground, pool, cupcakes decor, ATV, scooter, archery, basketball, VR, billiard, bird show, rabbit feeding, wall climbing!! They also has activities for teens and adult! Very thoughtfull. Would really reccommend and back sometimes soon! We had a great great time!

Reviewed March 01, 2021

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Dear Valued Guest, Thank you for choosing Pullman Ciawi Vimala Hills for your travel destination and we are appreciate your time to tell us your experience. I am delighted to learn that your stay with us has proved to be extremely memorable, from the moment you arrive that you enjoy everything during your stay. I am also glad that you were satisfied with our extensive facilities, as well as the service delivered by our team members, who will be further motivated by your kind words. The small details count and I thank you for bringing this up to my attention. Again, thank you so much for your kind words, we hope we could welcome you home again soon Sincerely, Gilles Tressens General Manager

Responded May 01, 2021
Pullman Ciawi Vimala Hills Resort Spa and Convention
10.0
Exceptional
Ernie from Indonesia
Family with young children
Executive King Room
Stayed 2 nights in May 2022

staycation 2nights”

Had a wonderful experience in here. We spent 2 nights with my family & really had a pleasant stay. The room is clean & cozy. The hotel was great place for staycation, the staff very friendly. Breakfast was nice also, restaurant having good ambience. We really enjoyed our stay. We definitely come again. Impressive!

Reviewed May 18, 2022

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Dear Ernie, Thank you very much for taking the time to post a review and share us about your stay experience at Pullman Ciawi Vimala Hills. It is a pleasure to receive a positive feedback and I am delighted to know that you had a pleasant stay and enjoyed the room, the breakfast and hotel ambience. Me and my team are looking forward to welcoming you again at our resort for another great journey. Kind regards, Gilles Tressens General Manager

Responded May 30, 2022
Pullman Ciawi Vimala Hills Resort Spa and Convention
10.0
Exceptional
Novi from Indonesia
Family with teens
Deluxe Room with 1 King Size Bed, Garden Access
Stayed 2 nights in November 2021

Exceptional”

Booked 2 rooms.. got connecting one and pool access ( tks for free upgrade 🤭🙏) The hotel itself is very big with lots of activities, cleanliness quite ok, there are ants in the coffee maker but they clean it right away.. rooms are spacious, air conditioner is very good... Has Indomaret across the hotel (very convenience)

Reviewed November 22, 2021

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Dear Valued Guest, First of all, thank you for choosing our resort as your holiday destination. Furthermore, we do appreciate you taking the time to share your experience with us after your stay, and am delighted to hear that you were impressed by our property and ALL Safe implementation. We definitely try to deliver the best room for each guest, and we are happy to hear that you appreciate being upgraded. See you again home soon for more remarkable experience. Sincerely, Gilles Tressens General Manager

Responded December 07, 2021
Pullman Ciawi Vimala Hills Resort Spa and Convention
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