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16 travelers have booked today.
Pullman Ciawi Vimala Hills Resort Spa and Convention
Jl Puncak Raya Simpang Gadog Megamendung, Megamendung, Puncak, Indonesia, 16770 - See map
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Megamendung part of Puncak, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Taman Wisata Matahari. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Highlights
Indonesia Care
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
Facilities
Airport transfer
Bicycle rental
Valet parking
Free Wi-Fi in all rooms!
Check-in/out [express]
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/21603307/0/7f48a44a3e45882aba22e92abba16eb0.jpg?ca=17&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/21603307/0/da2bb82d1f44cdc7a3b8e82e6d8db40a.jpg?ca=17&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/21603307/0/95ce84d479235ffc650e732321a12ebd.jpg?ca=17&ce=1&s=98x98&ar=1x1)
The best staycation during the pandemic ”
I went for holiday with my family during pandemic. We concern a lot about the cleanliness of the hotel and Pullman is the best for implementing the health protocol during the pandemic. Pullman hotel really put the health care protocol on the top of the list. We need to wash our hand and the security checked our temperature before we get in to the lobby. When my family and I arrived at Pullman, the first impression that come up is this is a hidden gem. The lobby was huge and beautifully decorated with Christmas theme. The ambience was so peaceful and gave the tranquility of mind. The receptionist welcomed us with nice gestures, they put on complete mask and gloves. They gave some papers to be filled before checking in. After that we can get the key to our room. This hotel is very big and there are 7 buildings. We stay in the deluxe room on the 7th building. The room is big, very clean and comfortable. I like the spacious dress room and bathroom. The bedroom is very big for 3 of us. The aminities are complete. All rooms have a balcony which I like the most. You can really breath a fresh air with a beautiful mountain view on the balcony. There are 4 big pools with 1 infinity pool with the garden view. This is what I call as "Puncak rasa Bali" beacuse the view and and everything. The most important thing also is the staffs were very nice, friendly and helpful. Whenever we meet the hotel staff, they definitely greet us. I have good experience here at Pullman Vimala Hills. One of the restaurant's staffs, named Selly, was very helpful and friendly. I think all the restaurant's managers, staffs and waiters have the excellent service. The food was good with many choices. And again all the food is served by the chef in the station to maintain the cleanliness and safety. The facilities are great! They have 5 star qualities kid's club. They have games and activities that make us feel so happy and trust me, NO boring at all. Lastly, my family and I have a pleasant stay here
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Dear Ibu Yohana, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to learn that your recent stay with us was proved to be extremely memorable. From the moment you arrive that you enjoy every experience at our resort especially with our extensive facilities and your dining experience that our team thoughtfully selects the best ingredients available from the archipelago and beyond, and we appreciate knowing that every effort is worth it. It is also our commitment to present guests with 5-star hospitality, like what our team member, delivered during your last visit. Thank you again for sharing your experience, and we hope your will visit us again for more remarkable experience. Sincerely, Gilles Tressens General Manager
Love it!”
worth every penny 😁 if you like mountain view and sunset, this would be one of the best view (if it's cloudy, you'll still enjoy the mountain view), but ask for room on tower 4 (Dieng), especially the Suite (Corner) room, mine is 4606, they say it is the favorite room, and it's true! you can enjoy the mountain view right from the living room and bedroom! the balcony is very spacious. the room is big n clean, the king bed is very comfy, the living room is awesome, the couch on the balcony is also comfy, I manage to sleep there on the last night using my sleeping bag (because it's windy n cold) while waiting for the moon to set 😁 the food is delicious, except the spaghetti is a bit too sour for my 15th yo daughter, but everything else is great (we ordered nachos, pizza margaritas n meat lovers, fried rice, fettuccine, spaghetti bolognesse) make sure you bring your tripod (and digicam if necessar), and you can take as many pictures and time-lapse video.
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Dear Valued Guest, Thank you again for taking the time to share your feedback. Your review is valuable to us so that we may evaluate the points you have noted and ensure we prioritize our in-house guests’ comfort and relaxation for the most memorable stay at Pullman Ciawi Vimala Hills Resort Spa and Convention. I am delighted to learn that your stay with us has proved to be extremely memorable, from the moment you arrive that you enjoy everything during your stay. I am also glad that you were satisfied with our extensive dining options include Padi restaurant. The small details count and I thank you for bringing this up to my attention. With all your compliments to our resort and team member, I would like to thank you again for taking the time to write and share your review and look forward to welcoming you back home again soon. Sincerely, Gilles Tressens General Manager
Amazing courtesy ”
I think it's not the Amenities or the place that makes a place stand out.. Its the "staff" that makes it memorable.. And the guys at Pullman group know this fact.. Its no wonder that people keep going back for that personal touch of courtesy by all staff at pullmans.. Amazing courtesy and politeness by the staff.. Starting from the concierge to checking in at the reception (Ms. Putri - Amazingly professional) ) all way until checkout all staff were simply genuine in making your stay very comfortable .. Ofcourse the place and its amenities are impeccable starting from cleanliness to maintaining the place. Thank you once again for the Amazing hospitality.. Looking forward to spending amazing time at your hotel once again. Keep up the good work guys.. 2 thumbs up.
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Dear Hitest, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Tressens General Manager
Great Escape from Jakarta”
This is a great and full of fun things resort to escape the madness of Jakarta. The location is just out of the Ciawi Toll before the crazy Puncak traffic. The hotel is new and very big with lots of room. The rooms are big, clean and comfortable with all the necessities needed. The breakfast has variety and the staff is so friendly and helpful especially Mr. Teddy ‘bear’ at the climbing wall. He was so friendly with my children. Every staff that my children interacted while there are so friendly and I really appreciate it. So happy to have stayed at The Pullman Resort Ciawi. Happy children happy parents. There is a Sundanese restaurant that can deliver just a few meters away. And there is also a minimart at the clubhouse just in front of the resort . Definitely will recommend this resort!
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Dear Maya, Thank you very much for taking the time to write a review about your staying experience at Pullman Ciawi Vimala Hills. I am delighted that our Resort location was suit for you and I am happy to learn that our room, the brekfast, the kids facilities provided and the service have exceeded your expectation and made your stay was memorable. The most important is the Kids was happy. I appreciate your comment for the excellent service delivered from our staff; Teddy and the team. I will certainly share this comment to him and the team. Again, thank you very much for your sharing and to recommend our Resort to your family and friend. Look forward to welcoming you and your family again soon. Kind regards, Gilles Tressens General Manager
Perfect short getaway from polluted Jakarta”
We wanted short escape from Jakarta but didn’t want to travel too far. The hotel is conveniently located in Vimala Hills which can be accessed through back route to Ciawi. So even though the roads to Puncak was closed, we can still get there in less than an hour. The compound is large enough for morning jogs without getting bored of the scenery. The food are really good and they offer multiple dining area so you won’t be stuck with the same buffet all day. They also provide buggy cars if you don’t or can’t walk too far. The suite room was very comfortable, we didn’t need to request extra bed. The only thing that’s not so convenient is that our suite was located right above the playground, so during holidays be ready to hear screaming kids all day
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Dear Dian, Thank you very much for taking the time to write a review about your staying experience at Pullman Ciawi Vimala Hills. We are delighted to know that our Resort location is convenience for you and I am happy to learn that our Resort facilities, the Resorant and the room have exceeded your expectation. For your information, our executive suite room are located in Builing 7 (Galunggung) and 9 (Jaran), feel free to put your special request to have the room on the other side for your next visit. Again, thank you very much for your sharing and we look forward to have you back at our Resort. Kind regards, Gilles Tressens General Manager
Tranquility at its best”
Even before we arrived the complex is already breathtaking,fresh air and lush gardens give our eyes instant refreshment. The check in process was seamless,the front desk staff mas Kukuh is very polite,attentive and informative. Our stay was amazing, therapedic bed, clean and relaxing bathroom, and the view of mt Salak from our balcony was just superb. The pool was big and equipped with comfy day bed. Breakfast at Damar restaurant was delicious with lots of varieties, the staffs were all very fast responding and maintain the cleanliness of our table. All in all a wonderful stay and definitely will come back.
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Dear Valued Guest, I am delighted to learn that your stay with us has proved to be extremely memorable, from the moment you arrived that you enjoy everything during your stay. Especially with our spacious room, the resort surrounding, your breakfast experience, as well as the service delivery from our team members. I will ensure to share your positive feedback with the team, especially Kukuh, as it is always satisfying to know how much our guests appreciate the effort that goes into creating the ultimate holiday in paradise. I would like to thank you again for taking the time to write and share your review and look forward to welcoming you back again soon. Sincerely, Gilles Tressens General Manager
Honeymoon”
we love this hotel!!! Upon arrival we were warmly welcomed by the staff with 2 glass of relaxation juice and all the staff was extremely friendly. We got our request attended, our room is at the highest level with mountain view. The breakfast food in restaurant is superb!! serve varieties of food and the restaurant supervisor, waiter, waitress and all station chef deserves a special thanks. We had three great evenings here, which obviously also added up to the experience. I truly enjoyed walking the two of us through the up & down slope road (from pullman hotel to the vimala hills entrance). The scenery was beautiful and it was a relieve to walk in such a quiet and peaceful environment. The atmosphere is so special that it really felt like home to me. All respect for the general manager who does a great job here; a true sample of excellent hospitality! Will come back for a short holiday again with my big family soon! thank you once a gain. Best Regards Haidah Singapore
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Dear Haidah, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Tressens General Manager
All perfect except the family pool!!!”
All is perfect with this hotels, food is good, the Suite room is good, children activities are abundant. Only 2 complaints: - Family pool is very concerning from safety and health perspective especially kids pool - seems there are no pool regulation, many guest wear full daily wear and not swimsuit into the pool. This seems like mediocre cheap hotel pool, and not very clean from health perspective! - Although I pre-filled the form for room cleaning time, and asked again during check-in by the receptionist..... but somehow staffs forget to clean my room for 3 days! very disappointing.
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Dear Andre, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive feedback. I will share your comments with all of our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to improve the quality of our services. Please allow me to express my sincere apology for the inconvenience that you encountered in our family pool. We make sure that the cleanliness of our pool running as scheduled. Please rest assured that we have taken the appropriate action to address the issues in cleaning time to the related department. We have followed up on this so that this will not happen in the future. This is will be review to improve the quality of our service. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gilles Tressens General Manager
So impressive first time see the lobby the second one is my room bcs located at the centre love it!”
My room is located on deck 7 foja i think they having unique name for their building. The cleanliness of my cabin is the best view when i enter it, and also i really like my room bcs its centre means u can see the restaurant and pool in front of you they have balcony so for smokers they can use it. For the breakfast you can enjoy by the pool inside or even smoking area its huge restaurant anyway
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Dear Safira, Thank you very much for taking the time to write a review and share your great experience at Pullman Ciawi Vimala Hills. I am super excited to read your review and happy to know that you been amazed by our lobby, the room, the view, the restaurant and the resort facilities. Wishing you had a memorable stay with us. Me and my team are looking forward to having you back at our Resort for another great journey. Kind regards, Gilles Tressens General Manager
Perfect and awesome staycation”
The hotel was so perfect.. The location also strategic, right on the ciawi exit and enterance highway. There are 2 swimming pools.. The kids club, outdoor playground was very clean and comfy. Spacious bed room with comfortable bed and huge bathtub. They have a very Good view also. Breakfast was great with variety menu. Its worth to try if you never been here before.
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Dear Julita, Thank you very much for taking the time to post a review about your staying experience at Pullman Ciawi Vimala Hills. I am delighted to know that you had a perfect stay with us and enjoyed all the resort facilities. Me and my team are looking forward to welcoming you again at our resort for another magnifique journey. Kind regards, Gilles Tressens General Manager
Great location”
If you want to visit puncak and you don't want to deal with the traffic, this is the best place. It's very close to the Ciawi toll gate. The hotel it self is great, very clean, great surrounding. There are 3 swimming pool to choose and the jogging track is surrounding by huge trees. The rooms are quite spacious and very clean. Very Nice
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Dear Budiarto, Thank you very much for taking the time to write a review about your stay at Pullman Caiwi Vimala Hills. We are delighted to learn that our rest location, the ambience, the pool and room cleanliness were met your expectation and made your stay was wonderful. We look forward to welcoming you again soon. Sincerely, Gilles Tressens General Manager
Best option for staycation”
Big room and very clean. so many facilities to do here so your children will not get bored while staying here... Breakfast is various but limited (pasta corner only provide penne with tomato sauce.. will be better if we can request any kind of pasta we like). The location also good, not too high so we'll not stuck on traffic jam to puncak area. Sure will be back here again sometime.
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Dear Valued Guest, Thank you for choosing Pullman Ciawi Vimala Hills for your travel destination and we are appreciate your time to tell us your experience. We are glad to hear that your experience with us was very pleasant, starting from the first minute you arrived at our resort. Especially you were impressed with the spacious room as well as the cleanliness. Thank you again for taking the time to share your feedback. Your review is valuable to us so that we may evaluate the points you have noted and ensure we prioritize our in-house guests’ comfort and relaxation for the most memorable stay at our resort. Sincerely, Gilles Tressens General Manager
Tropical "BALI" vibes”
This is our second time staying at Pullman Ciawi during pandemic. Such a perfect place if you are looking for a quite, serene, family friendly and tropical "Bali" vibes. With large rooms, super comfortable beds, 5 different pools, delicious beverages (we suggest you to try their Penang Curry, devine!) and various outdoor activities, there is no room for such a boring staycation indeed. Would love to comeback again soon.
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Dear Valued Guest, Thank you for your Loyalty and revisiting us, and for taking the time to share your kind experience after your stay, which has proved to be extremely memorable. Guest satisfaction is the heart and soul of the Pullman experience, and I am excited to share your heart warming feedback with our team. With all your compliments to our resort, I would like to thank you again for taking the time to write and share your review and look forward to welcoming you back home again soon. Sincerely, Gilles Tressens General Manager
One of the best Resort in Puncak”
First trip with my wife in 2022 to PCVH resort. When we checked in, the receptionist informed us, our room got upgraded to the Villa. When we arrived at the Villa, its so spacious, luxurious, and clean. The breakfast is good, have a lot of option. should booked 2 nights instead of 1 :)
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Dear Yohanes, Thank you very much for taking the time to post a review and share us about your stay experience at Pullman Ciawi Vimala Hills. I am delighted to learn that you enjoyed the upgrade, the villa vibe and the food. Wish you had a wonderful and memorable stay and look forward to welcoming you again in the near future. Kind regards, Gilles Tressens General Manager
an enjoyable stay”
this is my second time staying in pullman vimala, and i absolutely love it. the location is so perfect (dont need to go up and stuck in traffic), weather was so nice, room was very clean and enjoyable, staff were polite and helpful, breakfast was very nice. overall, we are very pleased with the service. definetely will come again in the future.
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Dear Valued Guest, Thank you for choosing and revisiting us, and for taking the time to share your kind experience after your stay, which has proved to be extremely memorable. I will make sure to share your positive comments with the team, as it is always satisfying to know how much our guests appreciate the effort that goes into creating the ultimate holiday in paradise. See again very soon. Sincerely, Gilles Tressens General Manager
A pleasant stay”
It was our second time stay in Pullman Ciawi Vimala Hills and it still our family favourite hotel everytime we have plan to go to Puncak. Their delicious breakfast buffet which we always miss and look forward every time we have chance to be back. They also have the best pools and activity that I believe will entertain kids and adults. Last but not least, a shoutout for their service and all the kind gesture of the hotel staffs who always very thoughtful and helpful to us. It always a pleasant stay at there and hopefully they will always keep it that way.
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Dear Sisca, Welcome Back! and thank you very much for letting us know about your great stay experience at our resort. I am delighted to learn that our resort has been your favorite place for you and your family to spend your holiday. I am also happy to know that our resort facilities and the services from our team has exceeded your expectation and made your stay was wonderful. Me and my team are looking forward to having you again at our resort. Kind regards, Gilles Tressens General Manager
Fantastic Hotel, but a bit disappointed with Agoda”
Fantastic hotel, definitely worth every penny. Amazing room and facilities, and great jogging track for run and long walk. Great activity options for kids. The only downside, somehow the booking confirmation from Agoda was somewhat different than the one I thought I input into the search and booked. I search and input for 4 adults and 2 rooms. (2 person bfast per room included) but somehow when I went and checked in, it was only for 1 person per room (total 2 person 2 rooms). So I had to pay extra 1mio rupiah for 2 nights. Still worth the money, but would love to ensure this not going to happen again.
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Dear Valued Guest, Firstly, I would like to begin by thanking you for your warm and genuine review of your stay at Pullman. It was an absolute pleasure to read that your experience at our resort is possibly the best you have ever encountered. This is quite an accolade and I will personally ensure your feedback is shared with our team. Your review is valuable to us so that we may evaluate the points you have noted and ensure we prioritize our in-house guests’ comfort and relaxation for the most memorable stay at Pullman Ciawi Vimala Hills Resort Spa and Convention. Sincerely, Gilles Tressens General Manager
Best Family Hotel”
Exceptional!! 2 days 1 night was NOT enough at all. Pullman team really understand that in this time of pandemic we just want to chill and enjoy the hotel to the max. Their range of activities and facilities were so great, my boy (4th) can really made the most of it : the playground, pool, cupcakes decor, ATV, scooter, archery, basketball, VR, billiard, bird show, rabbit feeding, wall climbing!! They also has activities for teens and adult! Very thoughtfull. Would really reccommend and back sometimes soon! We had a great great time!
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Dear Valued Guest, Thank you for choosing Pullman Ciawi Vimala Hills for your travel destination and we are appreciate your time to tell us your experience. I am delighted to learn that your stay with us has proved to be extremely memorable, from the moment you arrive that you enjoy everything during your stay. I am also glad that you were satisfied with our extensive facilities, as well as the service delivered by our team members, who will be further motivated by your kind words. The small details count and I thank you for bringing this up to my attention. Again, thank you so much for your kind words, we hope we could welcome you home again soon Sincerely, Gilles Tressens General Manager
staycation 2nights”
Had a wonderful experience in here. We spent 2 nights with my family & really had a pleasant stay. The room is clean & cozy. The hotel was great place for staycation, the staff very friendly. Breakfast was nice also, restaurant having good ambience. We really enjoyed our stay. We definitely come again. Impressive!
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Dear Ernie, Thank you very much for taking the time to post a review and share us about your stay experience at Pullman Ciawi Vimala Hills. It is a pleasure to receive a positive feedback and I am delighted to know that you had a pleasant stay and enjoyed the room, the breakfast and hotel ambience. Me and my team are looking forward to welcoming you again at our resort for another great journey. Kind regards, Gilles Tressens General Manager
Exceptional”
Booked 2 rooms.. got connecting one and pool access ( tks for free upgrade 🤭🙏) The hotel itself is very big with lots of activities, cleanliness quite ok, there are ants in the coffee maker but they clean it right away.. rooms are spacious, air conditioner is very good... Has Indomaret across the hotel (very convenience)
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Dear Valued Guest, First of all, thank you for choosing our resort as your holiday destination. Furthermore, we do appreciate you taking the time to share your experience with us after your stay, and am delighted to hear that you were impressed by our property and ALL Safe implementation. We definitely try to deliver the best room for each guest, and we are happy to hear that you appreciate being upgraded. See you again home soon for more remarkable experience. Sincerely, Gilles Tressens General Manager