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Exterior view, PrimeBiz Hotel Surabaya in Surabaya
PrimeBiz Hotel Surabaya
Lobby, PrimeBiz Hotel Surabaya in Surabaya
Lobby, PrimeBiz Hotel Surabaya in Surabaya
Interior view, PrimeBiz Hotel Surabaya in Surabaya
Fitness center, PrimeBiz Hotel Surabaya in Surabaya
Fitness center, PrimeBiz Hotel Surabaya in Surabaya

Removed from saved list

8.9

Excellent

1,403 reviews

1,403 reviews

Housekeeping26
Breakfast4
Food & Dining2
See map
See map

8.9

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Masjid Nasional Al Akbar Surabaya 1.1 km
Surabaya Town Square 4.0 km
Surabaya's Zoo 4.0 km
Bungkul Park 4.7 km
Monkasel (Submarine Monument) 7.0 km
Tunjungan Plaza 7.6 km
Tugu Pahlawan 9.4 km
Suramadu National Bridge 9.7 km
Pakuwon Food Festival 10.7 km
Sampoerna Museum 11.0 km
Nearby landmarks
Posyandu Melati 5 430 m
Rumah Sakit Mata Masyarakat Jawa Timur 500 m
Posyandu Balita Kuncup Harapan VIII 710 m
Puskesmas Kebonsari 890 m
Jemursari 980 m
Taman Pelangi 990 m
Rumah Sakit Bhayangkara HS Samsoeri Mertojoso 1.0 km
Puskesmas Gayungan 1.1 km
Mosque Al Akbar 1.1 km
Masjid Nasional Al Akbar Surabaya 1.1 km
2021

PrimeBiz Hotel Surabaya

Jalan Gayung Kebonsari 30, Rungkut, Surabaya, Indonesia, 60235 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Rungkut part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 3.5 stars, this high-quality property provides guests with access to massage and restaurant on-site.

Highlights

Hygiene Plus

Sparkling clean

Top Value

Check-in [24-hour]

Airport transfer

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

100% of staff partially vaccinated

100% of on-site staff have received part of their total vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

3 travelers have booked today.

Value for money9.2
Location rating8.9
Nearest airportJuanda International Airport (SUB)
Distance to airport9.0 km

Rooms available at PrimeBiz Hotel Surabaya

Superior Twin
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Triple
...
  • Room size: 24 m²/258 ft²
  • City view
  • 3 single beds
Enter dates to see prices
Deluxe
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Suite King
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Double Room
...
  • Room size: 24 m²/258 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Suite
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Superior Room, 1 Bedroom
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Triple Room, 3 Twin Beds
...
  • 3 single beds
Enter dates to see prices
Superior Room
...
  • Shower
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices

Frequently asked questions

Does PrimeBiz Hotel Surabaya offer airport transfer?

PrimeBiz Hotel Surabaya offers airport transfer service upon request! Additional fees may apply. To request, check the box on the booking form just before the payment page.

Does PrimeBiz Hotel Surabaya provide dry cleaning services?

Yes! PrimeBiz Hotel Surabaya offers dry cleaning service that is available all throughout your stay, ensuring that you're always looking your best in your favorite outfit. Please contact the property for more information.

What actions does PrimeBiz Hotel Surabaya take in terms of hygiene, safety, and cleanliness?

PrimeBiz Hotel Surabaya fulfill our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well prepared with sterilizing equipment, first aid kit, staff trained in safety protocol, body thermometer, and temperature check for guests and staff for improved safety precautions and hygiene protocols.

How long do travelers usually stay at PrimeBiz Hotel Surabaya?

Verified past guests that have stayed at PrimeBiz Hotel Surabaya had an average nightly stay of 1 night at this property.

What is the verified guest review consensus about PrimeBiz Hotel Surabaya's view?

100.0% of our past guest evaluations have given an optimistic review and comments about this property's view. You can look up on more detailed customer reviews, and comments for PrimeBiz Hotel Surabaya down in the review section.

What is the average rating that verified Solo travelers' have given to PrimeBiz Hotel Surabaya?

Past solo travelers that have stayed at this property have given PrimeBiz Hotel Surabaya an average rating of 9.1. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Business travelers' have given to PrimeBiz Hotel Surabaya?

Past business travelers that have stayed at this property have given PrimeBiz Hotel Surabaya an average rating of 8.8. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about PrimeBiz Hotel Surabaya?

Verified local visitors that have stayed at this property have given PrimeBiz Hotel Surabaya an average rating of 9.3. You can look up on more descriptive customer reviews, and remarks for this property down in the review section.

Is breakfast offered at PrimeBiz Hotel Surabaya?

Start your mornings right, with the buffet breakfast options offered at PrimeBiz Hotel Surabaya.

See map

Explore the neighborhood

What people love about PrimeBiz Hotel Surabaya

  • 10

    Exceptional
    Staff 

    "It's been almost 1 week stay in this hotel, always good as usual, the hotel it self really clean, all the staff were very kind."

    Althovzn

    |

    July 18, 2023

  • 9.6

    Exceptional
    Cleanliness

    "Spacious, clean, super friendly staffs, next to convenience store and eateries."

    FREDDY

    |

    March 15, 2023

  • 10

    Exceptional
    Location

    "Nice place affordable close to the city."

    ayu

    |

    December 16, 2022

Property ranking|Compared to 999 Surabaya properties
See all rankings
Service score
9.3/10
Cleanliness score
9.3/10
Value for money score
9.2/10
Couples review score
9.2/10
Better than
96
%
of Surabaya properties
Better than
96
%
of Surabaya properties
Better than
95
%
of Surabaya properties
Better than
95
%
of Surabaya properties
Overall rating:

8.9

Excellent
1,403 reviews
Cleanliness
9.3
Facilities
9.0
Location
8.9
Read all reviews >
What travelers say they love:
Easy to reach toll gate and easy to find good food.
Vivi from Indonesia
Family with young children
More about PrimeBiz Hotel Surabaya

More about PrimeBiz Hotel Surabaya

PrimeBiz Hotel Surabaya

Getting in and around Surabaya is a breeze when staying at PrimeBiz Hotel Surabaya, located just minutes away from the city center.
At PrimeBiz Hotel Surabaya, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Guests can enjoy free parking right at the hotel.
Front desk services including concierge service, express check-in or check-out and safety deposit boxes can assist with your needs. Packing light is possible at PrimeBiz Hotel Surabaya thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at PrimeBiz Hotel Surabaya are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at PrimeBiz Hotel Surabaya even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea at your disposal. It's good to know that toiletries and towels are provided in some guest bathrooms.


Dining and things to do

Every day at PrimeBiz Hotel Surabaya begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! PrimeBiz Hotel Surabaya has a selection of cuisine types including halal options.
Apart from amenities and services, PrimeBiz Hotel Surabaya goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage, located right at the hotel. Check out the hotel's fitness facility to stay fit and firm on vacation.


Around the property

Experience all the sights and local attractions of Surabaya with PrimeBiz Hotel Surabaya as your base. Never forget your time in Surabaya with a special gift or trinket from Tunjungan Plaza just 7.5 km away.


Reasons to stay here

Get more than you bargain for here, which scores value for money higher than 95% of the city's accommodation.
Facilities at this hotel are rated higher than 95% of other accommodations in the city.
Past guests love the cleanliness here, ranking it higher than 96% of the city's accommodation.

Show less

Amenities and facilities

Excellent
Facilities

9

Most talked about facilities

Housekeeping

8 mentions

Breakfast

3 mentions

Food & Dining

2 mentions

Car Park

2 mentions

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Massage
  • Spa
  • Spa/sauna
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast service
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Free instant coffee
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Laptop workspace
  • Limited access floor
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Halal
  • Buffet
Restaurants on site
H Resto
  • Cuisine: Indonesian, Local
  • Menu: Buffet

Location

Jalan Gayung Kebonsari 30, Rungkut, Surabaya, Indonesia, 60235
Excellent
Location

8.9

Airports
  • Juanda International Airport (SUB)
    9.0 km
  • Abdul Rachman Saleh Airport (MLG)
    67.6 km
Public transportation
  • Jemursari
    980 m
  • Kertomenanggal
    1.5 km
Hospital or clinic
  • Posyandu Melati 5
    430 m
Shopping
  • Tunjungan Plaza
    7.6 km
Cash withdrawal
  • ATM
    250 m

What's nearby

Popular landmarks
  • Masjid Nasional Al Akbar Surabaya
    1.1 km
  • Surabaya Town Square
    4.0 km
  • Surabaya's Zoo
    4.0 km
  • Bungkul Park
    4.7 km
  • Monkasel (Submarine Monument)
    7.0 km
  • Tunjungan Plaza
    7.6 km
  • Tugu Pahlawan
    9.4 km
  • Suramadu National Bridge
    9.7 km
  • Pakuwon Food Festival
    10.7 km
  • Sampoerna Museum
    11.0 km
Nearby landmarks
  • Posyandu Melati 5
    430 m
  • Rumah Sakit Mata Masyarakat Jawa Timur
    500 m
  • Posyandu Balita Kuncup Harapan VIII
    710 m
  • Puskesmas Kebonsari
    890 m
  • Jemursari
    980 m
  • Taman Pelangi
    990 m
  • Rumah Sakit Bhayangkara HS Samsoeri Mertojoso
    1.0 km
  • Puskesmas Gayungan
    1.1 km
  • Mosque Al Akbar
    1.1 km
  • Masjid Nasional Al Akbar Surabaya
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until23:59
  • Check-out from01:00
  • Check-out until12:00
Getting around
  • Airport transfer fee150000 IDR
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)71429 IDR
The property
  • Number of floors12
  • Number of restaurants1
  • Number of rooms 126
  • Year property opened2017

Reviews of PrimeBiz Hotel Surabaya from real guests

Provided by verified guests of Agoda
8.9
Excellent
Cleanliness9.3
Facilities9.0
Location8.9
Service9.3
Value for money9.2
High score for Surabaya
Rating
9+ Exceptional (269)
8-9 Excellent (40)
7-8 Very Good (51)
6-7 Good (13)
<6 Below Expectation (15)
Time of the year
Mar - May (84)
Jun - Aug (98)
Sep - Nov (82)
Dec - Feb (124)

Show reviews that mention 

Showing 388 verified guest comments
12345
9.6
Exceptional
Marina from Indonesia
Couple
Superior Twin
Stayed 1 night in January 2023

Memorable transit”

We stayed one night in the non-smoking superior twin room. The room and the bathroom are spacious, with a nice, modern design. There is a huge TV screen (47") and a desk which can be expanded. With fast wi-fi, it makes for comfortable work. There is a tiny electric kettle with complimentary coffee and tea. The hotel feels new and clean. Two minuses are the parking and the sound-proofing of the room. Parking space is limited. And, we can hear the guests in adjacent rooms. We got lucky with both. Breakfast is nice, highly recommended. The resto serves a variety of nice, local cuisine, also very nice coffee. We enjoyed our short stay and I loved the breakfast.

Reviewed January 19, 2023

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Warm greetings from Primebiz Hotel Surabaya! Thank you for choosing Primebiz Hotel Surabaya as your place to stay and for the review that has been given. We will continue to provide the best service for you in the future. We are waiting for your return!

Responded January 24, 2023
PrimeBiz Hotel Surabaya
9.6
Exceptional
Priscilla from Indonesia
Group
Superior Twin
Stayed 1 night in December 2021

Good value for money”

If you are on a road trip, especially only passing by Surabaya, this is a great budget hotel. Their location is great, it is located in the heart of the city, but still near to the highway. There are lots of food to find near the hotel. The rooms are clean enough. Overall I had an enjoyable stay there.

Reviewed November 13, 2022

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10.0
Exceptional
Novita from Indonesia
Solo traveler
Superior Twin
Stayed 1 night in December 2022

Good Hotel”

Overall Best Of the Best, Pelayanan Kebersihan Fasilitas Pokoknya semuanya 👍🏼👍🏼👍🏼

Reviewed December 29, 2022

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Salam hangat dari Primebiz Hotel Surabaya! Terima kasih karena telah memilih Primebiz Hotel Surabaya sebagai tempat menginap Anda dan atas review yang telah diberikan. Kami akan terus berusaha memberikan yang pelayanan terbaik untuk Anda di kedatangan yang akan datang. Kami tunggu kembali kedatangan Anda!

Responded January 17, 2023
PrimeBiz Hotel Surabaya
9.6
Exceptional
Azishah from Indonesia
Family with teens
Superior Triple
Stayed 1 night in July 2022

Exclusive hotel with affordable price”

This hotel has all it takes to be excellent and exclusive hotel with great facilities, tasty breakfast and nice hospitality with affordable price. The missing part only no swimming pool but that's alright. Perfect for family. Booked the superior triple room with three twin bed was perfectly comfortable and convenient with three adult. Thanks!

Reviewed July 22, 2022

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10.0
Exceptional
Novita from Indonesia
Family with young children
Superior Twin
Stayed 1 night in December 2022

Good Hotel”

Overrallll Best Of the bestttt Pertahankan yaa👍🏼👍🏼👍🏼

Reviewed December 29, 2022

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Salam hangat dari Primebiz Hotel Surabaya! Terima kasih karena telah memilih Primebiz Hotel Surabaya sebagai tempat menginap Anda dan atas review yang telah diberikan. Kami akan terus berusaha memberikan yang pelayanan terbaik untuk Anda di kedatangan yang akan datang. Kami tunggu kembali kedatangan Anda!

Responded January 17, 2023
PrimeBiz Hotel Surabaya
10.0
Exceptional
Herbert from United Kingdom
Business traveler
Superior Twin
Stayed 1 night in August 2022

they are so friendly and helpful.”

I recommend that you book this hotel. it is so comfortable and relaxing.

Reviewed August 29, 2022

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10.0
Exceptional
Tri from Indonesia
Family with young children
Stayed 1 night in January 2020

Great Location”

Room was spacious and clean. The hotel was kind to give us a free upgrade. Breakfast didn’t have many options but taste good. We’re on our way to Bali from Bandung. This hotel is perfect to get rest in between.

Reviewed January 26, 2020

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Dear Mr./Mrs. Tri, Thank you for staying at PrimeBiz Hotel Surabaya. We are happy that you enjoyed your stay. Looking forward to welcome you back at PrimeBiz Hotel Surabaya. Best Regards, Marcellina

Responded January 29, 2020
PrimeBiz Hotel Surabaya
10.0
Exceptional
Tri from Indonesia
Family with young children
Stayed 1 night in September 2020

Clean and worth the money”

Our favorite overnight stay on our way back to Bandung from Bali. Hotel is always clean. Breakfast was fair considering the price.

Reviewed October 25, 2020

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10.0
Exceptional
FPMP from Indonesia
Business traveler
Superior Double Room
Stayed 2 nights in December 2022

Pelayanan Mantab”

Pelayanan Mantab

Reviewed January 31, 2023

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Salam hangat dari Primebiz Hotel Surabaya! Terima kasih karena telah memilih Primebiz Hotel Surabaya sebagai tempat menginap Anda. Kami tunggu kembali kedatangan Anda!

Responded February 02, 2023
PrimeBiz Hotel Surabaya
10.0
Exceptional
ayu from Indonesia
Couple
Superior Twin
Stayed 1 night in December 2022

Exceptional”

Nice place affordable close to the city.

Reviewed December 17, 2022

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Warm greetings from Primebiz Hotel Surabaya! Thank you for choosing Primebiz Hotel Surabaya as your place to stay and for the review that has been given. We will waiting for your return!

Responded February 02, 2023
PrimeBiz Hotel Surabaya
10.0
Exceptional
Fatih from Indonesia
Couple
Superior Room
Stayed 1 night in December 2022

nicee”

niceeeee good

Reviewed January 14, 2023

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Warm greetings from Primebiz Hotel Surabaya! Thank you for choosing Primebiz Hotel Surabaya as your place to stay . We will continue to provide the best service for you in the future. We are waiting for your return!

Responded January 17, 2023
PrimeBiz Hotel Surabaya
10.0
Exceptional
Satria from Indonesia
Group
Superior Triple
Stayed 2 nights in December 2021

Definitely Value for Money”

I've spent the last 2 year-end holidays at the PrimeBiz and none have been disappointing whatsoever. Would totally recommend PrimeBiz for your staycation needs.

Reviewed December 28, 2021

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9.6
Exceptional
Michel from Indonesia
Solo traveler
Superior Twin
Stayed 1 night in August 2022

it was nice”

was a very nice hotel, close to indomaret, easy to go anywhere close to highway and toll

Reviewed November 03, 2022

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10.0
Exceptional
Moh from Indonesia
Solo traveler
Superior Twin
Stayed 1 night in December 2022

Mamtap”

Good choice

Reviewed December 24, 2022

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Salam hangat dari Primebiz Hotel Surabaya! Terima kasih karena telah memilih Primebiz Hotel Surabaya sebagai tempat menginap Anda. Kami tunggu kembali kedatangan Anda!

Responded January 17, 2023
PrimeBiz Hotel Surabaya
10.0
Exceptional
Ari from Indonesia
Couple
Superior Double Room
Stayed 1 night in August 2022

Good service”

Clean room, good service

Reviewed August 11, 2022

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10.0
Exceptional
Steven from United States
Business traveler
Stayed 1 night in January 2021

Great Value for Money”

Staff were excellent. Clean, nice rooms. Great value.

Reviewed January 13, 2021

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9.6
Exceptional
Fuad from Indonesia
Business traveler
Superior Triple
Stayed 1 night in August 2022

Standart”

I went to Surabaya because of work, and stay in PrimeBiz is just a minimal standart for me to have a nice sleep

Reviewed August 28, 2022

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9.6
Exceptional
Prameswari from Indonesia
Couple
Stayed 1 night in February 2020

Worth for money”

I stay for one night, the room was clean and neat, the room is bigger than i thought. I love the cleanliness and the space. Staff is friendly. A new standart for me

Reviewed February 04, 2020

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Dear Mr. Prameswari, Thank you for staying at PrimeBiz Hotel Surabaya. We appreciate the good review you gave. We are excited to welcome you back at PrimeBiz Hotel Surabaya. Regards, Marcellina

Responded March 10, 2020
PrimeBiz Hotel Surabaya
10.0
Exceptional
Steven from United States
Business traveler
Stayed 1 night in January 2021

Two Thumbs Up!”

Great Value for Money. I would highly recommend it.

Reviewed January 13, 2021

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10.0
Exceptional
ayu from Indonesia
Family with young children
Superior Twin
Stayed 1 night in November 2022

Exceptional”

Good place

Reviewed December 21, 2022

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Warm greetings from Primebiz Hotel Surabaya! Thank you for choosing Primebiz Hotel Surabaya as your place to stay. We will waiting for your return!

Responded January 17, 2023
PrimeBiz Hotel Surabaya
12345
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