Travelling to Indonesia? Read all updated requirements before you book.
View, Prime Royal Hotel in Surabaya
Superior Room - Bed, Prime Royal Hotel in Surabaya
Interior view, Prime Royal Hotel in Surabaya
Interior view, Prime Royal Hotel in Surabaya
Swimming pool [outdoor], Prime Royal Hotel in Surabaya
Swimming pool [outdoor], Prime Royal Hotel in Surabaya
Buffet, Prime Royal Hotel in Surabaya

Removed from saved list

7.9

Very good

1,931 reviews

1,931 reviews

Housekeeping16
Breakfast3
Shops1
See map
See map

8.4

Excellent

Location rating score

Excellent location - 410 meters from city center
Popular landmarks
Tunjungan Plaza
1.4 km
Tugu Pahlawan
1.4 km
Monkasel (Submarine Monument)
2.7 km
Suramadu National Bridge
2.8 km
Sampoerna Museum
2.9 km
Closest landmarks
Toeng Market
130 m
Pasar Krempyeng Tembok Gede
340 m
Gereja Perawan Maria tak Berdosa
360 m
BG Juntion
380 m
Carrefour Hypermarket
420 m

Prime Royal Hotel

JL. Kranggan 103 -105, Surabaya Center, Surabaya, Indonesia, 60251 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Surabaya Center part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 3 stars, this high-quality property provides guests with access to massage, spa and outdoor pool on-site.

Highlights

860 meters to public transportation

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Air conditioning

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Workout and Leisure
Swimming pool [outdoor]
Facilities

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Check-in/out [express]

Swimming pool [outdoor]

Spa

BBQ facilities

Luggage storage

This property is in high demand!

5 travelers have booked today.

Value for money8.1
Distance to city center0.5 Km
Location rating8.4
Nearest airportJuanda International Airport (SUB)
Distance to airport15.0 km

Rooms available at Prime Royal Hotel

Deluxe Room
...
  • City view
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Deluxe Room with Pool Access
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Junior Suite
...
  • City view
  • Balcony/terrace
  • 1 double bed
Enter dates to see prices
Superior Room
...
  • City view
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Standard Twin Room
...
  • Room size: 24 m²/258 ft²
  • 2 single beds
Enter dates to see prices
Standard Double Room
...
  • Room size: 24 m²/258 ft²
Enter dates to see prices
Family Suite
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 double bed and 2 single b...
Enter dates to see prices
Executive Suite
...
  • Balcony/terrace
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Standard Room
...
  • Room size: 17 m²/183 ft²
  • 1 double bed or 2 single be...
Enter dates to see prices
Room Assigned on Arrival
...
  • Balcony/terrace
  • Shower
Enter dates to see prices

Frequently asked questions

What is the average travel time to the nearest airport from Prime Royal Hotel?

The average travel time to get from Prime Royal Hotel to the airport is 45 minutes, but please keep in mind that the travel time may vary based on traffic, weather conditions, and time of day.

How many floors does Prime Royal Hotel have?

Prime Royal Hotel has a total of 5 floors.

How long do guests usually stay at Prime Royal Hotel?

Verified past guests that have stayed at Prime Royal Hotel had an average nightly stay of 1 night at this property.

What was the average room rate for Prime Royal Hotel been in the past month?

The average room rate for Prime Royal Hotel in the past month is 243962.47 IDR, compared to city's average of 223965.54 IDR.

What do past visitors like most about Prime Royal Hotel?

Past guests that stayed at Prime Royal Hotel have given this property a rating of 8.416 for its excellent location as the main highlight for their stay.

What dining places are in close proximty of Prime Royal Hotel?

Prime Royal Hotel’s neighborhood is Surabaya Center which consists of popular restaurants such as Ayam Goreng Asli Pemuda, Depot Bu Rudy Anjasmoro, and Padin Bu Dewi Achmad.

What famous shopping destinations are close by Prime Royal Hotel?

Shopping options in Prime Royal Hotel’s Surabaya Center neighborhood include Tunjungan Plaza.

What is the closest airport to Prime Royal Hotel?

The closest airport to Prime Royal Hotel is Trunojoyo Airport, 131.0 km away.

Is breakfast offered at Prime Royal Hotel?

Customers can enjoy breakfast offered with an additional charge of 110000 IDR for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What people love about Prime Royal Hotel

  • 9.6

    Exceptional
    Cleanliness

    "Big room and clean!"

    Mohammad

    |

    January 11, 2023

  • 8.4

    Excellent
    Spaciousness

    "The room is spacious, clean and comfortable."

    Dian

    |

    December 11, 2019

  • 10

    Exceptional
    Location

    "I choose this hotel because it's near funral home"

    maria

    |

    April 29, 2023

Property ranking|Compared to 1,005 Surabaya properties
See all rankings
Room comfort score
7.2/10
Room size
16 sqm.
Couples review score
8.3/10
Cheapest price score
Better than
94
%
of Surabaya properties
Bigger than
83
%
of Surabaya properties
Better than
81
%
of Surabaya properties
Better than
81
%
of Surabaya properties
Overall rating:

7.9

Very good
1,931 reviews
Cleanliness
7.7
Facilities
7.8
Location
8.4
Read all reviews >
What travelers say they love:
Good place, affordable price, nice receptionist
Joe from Indonesia
Business traveler
More about Prime Royal Hotel

More about Prime Royal Hotel

Experience Comfort and Convenience with Prime Royal Hotel's Top-Notch Facilities

Located in the heart of Surabaya, Indonesia, Prime Royal Hotel offers exceptional services and top-notch facilities to make your stay comfortable and convenient. The hotel boasts 24-hour room service, airport transfer, and tours to ensure your travel needs are met. Each room is equipped with air conditioning, daily newspaper, mini bar, balcony/terrace, satellite/cable TV, and a refrigerator. Relax and unwind with the massage and spa services or take a dip in the outdoor pool. Stay connected with free Wi-Fi in all rooms and public areas. The hotel also features designated smoking areas, express check-in/check-out, BBQ facilities, luggage storage, shared lounge/TV area, and daily housekeeping. Self-parking is also available on-site for your convenience.

Luxurious Room Options at Prime Royal Hotel

Prime Royal Hotel in Surabaya offers a wide range of luxurious room options to suit every traveler's needs. The Deluxe Room features 2 Single Beds and spans 9 square meters. For those seeking direct pool access, the Deluxe Room with Pool Access is a perfect choice, with 24 square meters and 1 Double Bed. The Executive Suite and Junior Suite both offer a cozy and comfortable stay, with 9 square meters and 1 Double Bed each. The Family Suite is perfect for families traveling together, with 45 square meters and the option of 2 Single Beds or 1 Double Bed. The Superior Room, with 2 Single Beds and 9 square meters, is ideal for solo travelers or couples. No matter which room you choose, you are sure to have a comfortable and luxurious stay at Prime Royal Hotel.

Discover Surabaya's Iconic Landmarks and Attractions

Prime Royal Hotel is the perfect base for exploring Surabaya's iconic landmarks and attractions. Just a stone's throw away from the hotel, guests can visit the Sampoerna Museum and learn about Indonesia's rich history and culture. For a shopping spree, Tunjungan Plaza is just a short walk away, offering a wide range of local and international brands. The Suramadu National Bridge, Bungkul Park, and Monkasel (Submarine Monument) are also within easy reach, offering breathtaking views and fascinating insights into Surabaya's past and present. Other must-visit landmarks and attractions include Surabaya Town Square, Tugu Pahlawan, Surabaya's Zoo, Suroboyo Monument, and Ampel Mosque, all of which are easily accessible from Prime Royal Hotel.

Comfortable and Clean Family Suite Room with Excellent Services

Prime Royal Hotel in Surabaya, Indonesia has received numerous positive customer reviews, with guests raving about the comfortable and clean family suite rooms. The hotel offers good value for money, and the staff are friendly and always willing to help. The rooms are spacious, with a good location and ambiance, making it highly recommended for travelers. Guests also enjoyed the breakfast variety, which was quite good. Overall, the hotel provides excellent services, with staff always smiling and ready to assist guests. If you're looking for a comfortable stay with great services, Prime Royal Hotel is the place to be!

Experience Exceptional Value and Service at Prime Royal Hotel

Prime Royal Hotel in Surabaya, Indonesia has received an impressive overall rating of 8.0 on Agoda, with particularly high marks for value and location. Guests have raved about the exceptional service provided by the friendly and attentive staff, who have earned a rating of 8.1 for their performance. The hotel's cleanliness has also been praised, with a rating of 7.7. Although the food and dining options received a lower rating of 6.2, guests have still enjoyed their stay due to the hotel's comfortable accommodations, earning a rating of 7.2. The facilities have received a rating of 7.8, providing guests with everything they need for a comfortable and enjoyable stay. Overall, Prime Royal Hotel is an excellent choice for travelers seeking exceptional value and service in Surabaya.

Show less

Amenities and facilities

Very good
Facilities

7.8

Most talked about facilities

Breakfast

27 mentions

Swimming Pool

16 mentions

Housekeeping

14 mentions

Internet

7 mentions

Languages spoken
  • English
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Massage
  • Spa
  • Spa/sauna
  • Swimming pool [outdoor]
  • Tours
Dining, drinking, and snacking
  • BBQ facilities
  • Room service [24-hour]
Services and conveniences
  • Daily housekeeping
  • Doorman
  • Elevator
  • Luggage storage
  • Meeting/banquet facilities
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
Access
  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Location

JL. Kranggan 103 -105, Surabaya Center, Surabaya, Indonesia, 60251
Excellent
Location

8.4

Airports
  • Juanda International Airport (SUB)
    15.0 km
  • Abdul Rachman Saleh Airport (MLG)
    75.7 km
Public transportation
  • Pasar Turi Train Station
    870 m
  • Surabaya Kota
    2.0 km
Hospital or clinic
  • Puskesmas Pembantu Petemon
    860 m
Shopping
  • Tunjungan Plaza
    1.4 km
Convenience store
  • Indomaret
    760 m 6 min drive
Cash withdrawal
  • ATM
    110 m 5 min walk

What's nearby

Popular landmarks
  • Tunjungan Plaza
    1.4 km
  • Tugu Pahlawan
    1.4 km
  • Monkasel (Submarine Monument)
    2.7 km
  • Suramadu National Bridge
    2.8 km
  • Sampoerna Museum
    2.9 km
  • Bungkul Park
    4.0 km
  • Surabaya Town Square
    4.2 km
  • Surabaya's Zoo
    4.6 km
  • Pakuwon Food Festival
    8.2 km
  • Masjid Nasional Al Akbar Surabaya
    9.1 km
Nearby landmarks
  • Toeng Market
    130 m
  • Pasar Krempyeng Tembok Gede
    340 m
  • Gereja Perawan Maria tak Berdosa
    360 m
  • BG Juntion
    380 m
  • Carrefour Hypermarket
    420 m
  • Blauran Market
    450 m
  • BG Junction
    500 m
  • Vertical Six Club
    630 m
  • Consulate of Hungary
    780 m
  • Tomb of Dr. Soetomo
    790 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-8 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 9 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee200000 IDR
  • Distance from city center0.5 Km
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)110000 IDR
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants2
  • Number of rooms 68
  • Room voltage220
  • Year property opened2011

Reviews of Prime Royal Hotel from real guests

Provided by verified guests of Agoda
7.9
Cleanliness7.7
Facilities7.8
Location8.4
Room comfort and quality7.2
Service8.1
Value for money8.1
High score for Surabaya
Rating
9+ Exceptional (317)
8-9 Excellent (77)
7-8 Very Good (166)
6-7 Good (98)
<6 Below Expectation (224)
Time of the year
Mar - May (194)
Jun - Aug (227)
Sep - Nov (218)
Dec - Feb (243)

Show reviews that mention 

Showing 882 verified guest comments
12345
10.0
Exceptional
david from United States
Couple
Superior Room
Stayed 3 nights in December 2022

Great room nice hotel Great location ”

I got upgraded to a j suite room was big and nice bed is very comfortable

Reviewed December 19, 2022

See room deals

10.0
Exceptional
Dyah from Indonesia
Business traveler
Superior Room
Stayed 1 night in January 2020

Worth every penny!”

I quickly booked this hotel bcs our family in Surabaya passed away. Never expecting too much with this hotel but we arrive at midnight and surprised with the hospitality of the staffs, and rooms are clean and Air Con work very well. Thanks!

Reviewed May 29, 2020

See room deals

10.0
Exceptional
Joe from Indonesia
Business traveler
Superior Room
Stayed 1 night in December 2022

Exceptional”

Good place, affordable price, nice receptionist

Reviewed December 16, 2022

See room deals

10.0
Exceptional
Joe from Indonesia
Business traveler
Deluxe Room
Stayed 1 night in December 2022

Exceptional”

Good place, affordable price, nice receptionist

Reviewed December 16, 2022

See room deals

9.6
Exceptional
Mohammad from Indonesia
Solo traveler
Superior Room
Stayed 1 night in January 2023

Superb!”

Satisfying to stay here! Big room and clean!

Reviewed January 12, 2023

See room deals

10.0
Exceptional
Maya from Indonesia
Couple
Superior Room
Stayed 1 night in March 2021

oke”

late check in krn dr luar kota terus dpt kamar yg executive kaya nya yaa yg kaur double queen size terus kamar luas ada sofa meja kerja dan bath up. oke kok so far hihi

Reviewed December 31, 2021

See room deals

10.0
Exceptional
Joe from Indonesia
Business traveler
Superior Room
Stayed 1 night in November 2022

Exceptional”

Good place, affordable price, nice receptionist

Reviewed November 29, 2022

See room deals

10.0
Exceptional
Joe from Indonesia
Business traveler
Superior Room
Stayed 1 night in November 2022

Exceptional”

Good place, affordable price, nice receptionist

Reviewed November 29, 2022

See room deals

10.0
Exceptional
Joe from Indonesia
Business traveler
Superior Room
Stayed 1 night in November 2022

Exceptional”

Good place, affordable price, nice receptionist

Reviewed November 29, 2022

See room deals

10.0
Exceptional
Joe from Indonesia
Business traveler
Superior Room
Stayed 1 night in November 2022

Exceptional”

Good place, affordable price, nice receptionist

Reviewed November 28, 2022

See room deals

10.0
Exceptional
Joe from Indonesia
Business traveler
Superior Room
Stayed 1 night in November 2022

Exceptional”

Good place, affordable price, nice receptionist

Reviewed November 28, 2022

See room deals

10.0
Exceptional
Joe from Indonesia
Business traveler
Superior Room
Stayed 1 night in November 2022

Exceptional”

Good place, affordable price, nice receptionist

Reviewed November 28, 2022

See room deals

10.0
Exceptional
Joe from Indonesia
Business traveler
Superior Room
Stayed 1 night in November 2022

Exceptional”

Good place, affordable price, nice receptionist

Reviewed November 28, 2022

See room deals

10.0
Exceptional
Joe from Indonesia
Business traveler
Superior Room
Stayed 1 night in November 2022

Exceptional”

Good place, affordable price, nice receptionist

Reviewed November 28, 2022

See room deals

10.0
Exceptional
Joe from Indonesia
Business traveler
Superior Room
Stayed 1 night in November 2022

Exceptional”

Good place, affordable price, nice receptionist

Reviewed November 28, 2022

See room deals

10.0
Exceptional
Joe from Indonesia
Business traveler
Superior Room
Stayed 1 night in November 2022

Exceptional”

Good place, affordable price, nice receptionist

Reviewed November 28, 2022

See room deals

10.0
Exceptional
Joe from Indonesia
Business traveler
Superior Room
Stayed 1 night in November 2022

Exceptional”

Good place, affordable price, nice receptionist

Reviewed November 28, 2022

See room deals

10.0
Exceptional
Joe from Indonesia
Business traveler
Superior Room
Stayed 1 night in November 2022

Exceptional”

Good place, affordable price, nice receptionist

Reviewed November 25, 2022

See room deals

10.0
Exceptional
Joe from Indonesia
Business traveler
Superior Room
Stayed 1 night in November 2022

Exceptional”

Good place, affordable price, nice receptionist

Reviewed November 24, 2022

See room deals

10.0
Exceptional
Joe from Indonesia
Business traveler
Superior Room
Stayed 1 night in November 2022

Exceptional”

Good place, affordable price, nice receptionist

Reviewed November 24, 2022

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss