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9 travelers have booked today.
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8.7
Excellent
4,671 reviews
4,671 reviews
"Very good : cleanliness, facilities, breakfast, service."
"The view, cleanliness, furniture, service, green surrounding, modern feels, the spa are the main aspect why my family always come back to Pesona Alam"
"Great location and good hospitality"
"Good location, facility not bad, various choice fro breakfast"
"Breakfast was great The area can be used for morning walk I used karaoke room, which was spacious for 8 persons."
9.1
Exceptional
Location rating score
Pesona Alam Resort & Spa
Get the added peace of mind that comes with Indonesia Care, when you book a stay here. Conveniently situated in the Cibeureum part of Cibeureum, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Valet parking
Free Wi-Fi in all rooms!
Check-in/out [express]
Bicycles
BBQ facilities
9 travelers have booked today.
Value for money | 8.4 |
Distance to city center | 27 km |
Location rating | 9.1 |
What time is check-in and check-out at Pesona Alam Resort & Spa?
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.
Is breakfast offered at Pesona Alam Resort & Spa?
Adults can enjoy breakfast offered with an additional charge of 180000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.
What are my dining options at Pesona Alam Resort & Spa?
Pesona Alam Resort & Spa features an on-site restaurant for your dining convenience.
Can business events be hosted at Pesona Alam Resort & Spa?
All available venues come in different styles and sizes and can accommodate up to 96 people.
What are popular attractions near Pesona Alam Resort & Spa?
Pesona Alam Resort & Spa is located in Cibeureum area, which is famous for attractions such as Taman Safari Indonesia.
What popular natural sightseeing spots are close to Pesona Alam Resort & Spa?
Pesona Alam Resort & Spa is located within Cibeureum, which makes it conveniently close to natural sights including Gunung Lingkung, Cibeureum Waterfall and Alun-Alun Mandalawangi.
10
"Very good : cleanliness, facilities, breakfast, service."
noor
|
January 1, 2023
9.2
"The view, cleanliness, furniture, service, green surrounding, modern feels, the spa are the main aspect why my family always come back to Pesona Alam"
Yoanita
|
November 15, 2022
10
"Great location and good hospitality"
Sam
|
December 1, 2022
Pesona Alam Resort & Spa
Experience high-quality room facilities during your stay at Pesona Alam Resort & Spa. The resort provides blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Pesona Alam Resort & Spa include rooms with separate living room and balcony or terrace. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms.
The resort also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms. Pesona Alam Resort & Spa also provides a hair dryer, toiletries and towels in bathrooms for select rooms.
Reasons to stay here
The average rating for facilities is 8.8 according to past guests.
Guests who stayed at this resort found it to be very clean, giving it an average cleanliness rating of 8.8.
Guests who have stayed here rate the location highly with a score of 9.1.
8.8
View
94 mentions
Breakfast
89 mentions
Swimming Pool
66 mentions
Housekeeping
59 mentions
9.1
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
First time staying in hotel during pandemic”
I was excited yet nervous at the same time cause it was my first time to stay in hotel with two of my toodlers. I always keep in mind to do research before I stay so yeah I keep comparing this hotel with others too before finally i made my decision to stay at Pesona Alam. I’m glad that I choose this hotel cause to be honest with the price that i paid and the facilities plus incl breakfast that i got everything is so worth it. I must say that the room is still new and the most important is clean also there’s a lot of kids activities eventho during my stay the place was quite packed but their health protocol is great. They inform the time for each floor to do breakfast. So make sure you came at the exact time and they limit us one hour to eat our breakfast. There’s a lot of various option meal that you can grab and their pastry is the best for me the dough so fluffy!!! I havent try their spa yet but next time if i comeback i will make sure to book their spa. Totally recommend this place to everyone that I know. Keep the good work Pesona Alam (:
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Dear Mrs. Nurul, Thank you for choosing Pesona Alam Resort & Spa as your stay destination. It was truly wonderful to have you here with us. We are glad to learn that you satisfied with the our facilities and services. We hope that you enjoyed the entire stay and services from our staff could make you comfort. We truly appreciated your positive comments, turst it will motivate us to keep continue giving best service to our beloved guest. Please feel free to inform us if you have any suggestion to improve our services. We would love to hear from you and look forward to welcome you again soon. Naturally Yours, Handy Bunardy General Manager
Best value.”
Very nice and well maintained property situated on a hill with large areas of pine forest and a small lake and river. The terrain makes jogging around the area more enjoyable. Maybe a hotel with the best panoramic views of mountains and hills in Puncak. Rooms with balcony are clean, bathroom amenities are good, and the beds and bedsheets are nice and very clean. An extra pillow is a standard. Additionally, this is one of very few hotels that provides bolsters besides pillows! The breakfast buffet serves good varieties, and the coffee is not bad at all... cappuchino and latte are also available.
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Dear Mr. Hari, Thank you for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest assured, that we will take your comments for further encouragement within the team to ensure excellent service and warm welcome for your next visit. We look forward to welcome you again at our resort. Naturally yours, Handy Bunardy General Manager
Wonderful!! 👍👍👍”
Great service! I was welcomed warmly, tasty welcome drink, polite and helpful staffs. The room was tidy and clean with a nice terrace. Tried the jogging track, it gave a nice morning work out. Perhaps the only negative is the relatively dark parking lot. It was safe though, i forgot and left my cellphone on my car’s dashboard and nothing happened lol. I did not take it because of the darkness. It certainly was a pleasant stay and it looks better than in the internet. I will come back here again!
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Dear Mr. Michael, Thank you for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. We look forward to welcome you again at our resort. Naturally yours, Hotel Management
Great stay, beautiful location!”
The service and staff here were great. Our villa was clean and our kids loved the pool not to mention the other things like the playground, petting zoo and other things. The hotel grounds are very beautiful and the mountains are amazing. We were also thankful it was a quick drive to Taman Safari. The breakfast and restaurant were a bit expensive for what we got, but the Lake House Restaurant was more reasonable pieces and delicious. We will back for sure! :)
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Dear Mr. Erik, Thank you for choosing Pesona Alam Resort & Spa as your accommodation while you were away from home. It was truly wonderful to have you here with us. We are glad to learn that you satisfied with the our villa cleanliness, our services, and amazing view from surrounding mountains. We hope that you enjoyed the entire stay and our complete facilities could make you comfort. Please feel free to inform us if you have any suggestion to improve our services. We would love to hear from you and look forward to welcome you again soon. Naturally Yours, Handy Bunardy General Manager
Best Hotel in Puncak”
I would consider Pesonal Alam as a best hotel in puncak compare to others within the range of Cisarua to Cipanas. This is due to location near Taman Safari and a lot of nearby restaurant such as Bumi Aki / Nini. Very Good Facility even within the premise so you can enjoy your time in the hotel alone even just for a day quick refresh in puncak. Very Good View and Breeze Mountain wind. So overall good package for family and I can see some new facilities and room option will be offered in near future. Hopefully same or better level of services will be there.
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Dear Mr. Mohammad, We would like to thank you for sharing this superb feedback about your recent stay at Pesona Alam Resort & Spa. We are truly delighted to have had you as our guest. We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at Pesona Alam Resort & Spa. Naturally yours, Handy Bunardy General Manager
Best Choice for Staycation”
We are really satisfied with the service of Pesona Alam staffs. Since we arrived too early, they allowed us to have early check in and we got upgraded room too. The room is clean and comfort. The facilities are great. The staffs are really helpful and caring. We recommend you to stay there!
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Dear Mr. Sanny, Thank you for taking your precious time to share us feedback about recent stay experience at Pesona Alam Resort & Spa. It was truly wonderful to have you here with us. We are glad to learn that you satisfied with the our services. We hope that you enjoyed the entire stay and services from our staff could make you comfort. Please feel free to inform us if you have any suggestion to improve our services. We would love to hear from you and look forward to welcome you again soon. Naturally Yours, Handy Bunardy General Manager
Family weekend before Ramadhan”
This is our third time stay in Pesona Alam Resort & Spa. Our kids really love to stay at this hotel. The room, the views, the pool, the sports and games facilities, the breakfast and the surroundings like “The Lake House” restaurant will complete our stay here. This time we’ve got room 555 with balcony facing mountain 😍 so we could feel the real beautiful nature. Thank you Pesona. Keep up the good work 👍 Surely we’ll come back 😍
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Dear Mr. Putra, Thank you for choosing Pesona Alam Resort & Spa as your accommodation while you were away from home. It was truly wonderful to have you here with us. We are glad to learn that you satisfied with the our services . We hope that you enjoyed the entire stay and services from our team could make you comfort. Please feel free to inform us if you have any suggestion to improve our services. We would love to hear from you and look forward to welcome you again soon. Naturally Yours, Handy Bunardy General Manager
Recomended. Make sure to book at least Deluxe if u come for the view :)”
Staying 1 night in deluxe corner view room (upgraded from deluxe mountain view, thanks! :) Good option for those looking to just stay in the room and enjoying mountain view. Spacious balcony. The place also have diverse facilities for kids: pool, playground, badminton, mini golf, petting farm. Good distance from Taman safari, and road access is good. Recommended :)
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One of the best hotel around puncak”
The room was very clean and great. Even the view from balcony was really great. They also have warm water pool dan mini zoo. Really a good place for retreat from busy jakarta
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Dear Mr. Ardhian, Thank you for choosing Pesona Alam Resort & Spa as your accommodation while you were away from home. It was truly wonderful to have you here with us. We are glad to learn that you satisfied with the our services . We hope that you enjoyed the entire stay and services from our team could make you comfort. Please feel free to inform us if you have any suggestion to improve our services. We would love to hear from you and look forward to welcome you again soon. Naturally Yours, Handy Bunardy General Manager
Good stay, nice ambient and good food”
The hotel rooms are very clean, spacious and very friendly & helpful staff. Breakfast served with many variety to choose from. Recommended stay for those with young children and infants
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Dear Sir/Madam, Thank you for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. We look forward to welcome you again at our resort. Naturally yours, Hotel Management
Food with Banyan is marvelous”
Although check-in time required some time (They could improve. I believe. They failed because there was an events / company events at the same time I was arrived) but overall the service was awesome. Especially if you had time to do dinner, at the Banyan Restaurant. Swimming pool, kidz zone. I missed the Forest though ;(*. But surely I'll visit again, for sure.
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Dear Mr. Harry, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about some aspects you wrote above. Improvement and maintenance will be taken shortly to ensure a very well-maintained and comfortable atmosphere for our guests. Please reach out to us directly if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our new and improved hotel! Naturally yours Hotel Management
best view, good quality hotel and family friendly”
Me and lots of my colleague were stay for business meeting. I had room on the corner with spacious balcony The room itself quite small and clean. Bath room was clean. I kinda like breakfast time.plenty of choices. And eating with a view is a plus. Lunch menu and dinner menu...mmm lunch is better for me. The ballroom was huge,clean and sound system works well. swimming pool faces mountain.refreshing. if u bring family...they will enjoy it. Overall...recommend the place. The hotel staff also friendly.but looks tired during weekend (crowded) For me...staying in this hotel, Business and relaxing... in 1 place. Bravo team
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Dear Mrs. Yenni, Thank you for choosing Pesona Alam Resort & Spa as your accommodation while you were away from home. It was truly wonderful to have you here with us. We are glad to learn that you satisfied with the our services . We hope that you enjoyed the entire stay and services from our staff could make you comfort. Please feel free to inform us if you have any suggestion to improve our services. We would love to hear from you and look forward to welcome you again soon. Sincerely yours, Hotel Management
Best hotel in puncak”
Really love the environment inside and outside the hotel, its good and family friendly. Many facilities that you can use, and 1 day wasn't enough! Cleanliness is also good, and its very comfortable to stay with families
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Dear Mrs. Angelia, Thank you for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. We look forward to welcome you again at our resort. Naturally yours, Hotel Management
Great stay!”
Nice stay at Pesona Alam. Cleanliness still well maintained, however the hotel TV seems so small now compare to other hotels with same level with Pesona Alam. Breakfast also still good. The Lake House also good choice to have dinner nearby hotel. Thanks to special treat also from hotel for my wedding anniversary. It was yummy. We will be back next time. Thank you.
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Dear Mrs. Inawati, Thank you for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure excellent service and warm welcome for your next visit. We look forward to welcome you again at our resort. Naturally yours, Handy Bunardy General Manager
Good Experience, Love it.”
hotelnya bersih sekali, fasilitas OK, staff super ramah. Harga memang tidak bohong. Saya pilih kamar yang mountain view, kamar luas. Pemandangan bagus. Kamar mandi bersih, makanannya enak-enak. Highly recommended if you want to bring your family here. Ada villa nya juga. Kolam renang, permainan anak. Great experience for 2 days.
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Kepada Ms. Winda, Terima kasih telah berbagi ulasan mengenai pengalaman menginap di Pesona Alam Resort & Spa . Kami merasa senang mendapat ulasan positif yang anda sampaikan diatas. Suasana alami dan udara segar pegunungan yang terdapat di resort kami semoga memberikan kenyamanan bagi anda dan keluarga. Kami berharap kualitas pelayanan kami telah sesuai dengan harapan anda. Sekali lagi, kami ucapkan terima kasih atas kunjungan anda. Kami nantikan kehadiran anda kembali di resort kami pada kesempatan yang akan datang. Naturally Yours, Handy Bunardy General Manager
Wonderful stay”
Spacious villa, modern furnitures, friendly staffs, free mini bar, and complete kitchen set. TV in every room, warm swimming pool for children, delicious foods at the restaurant. Definitely will come back again. The only cons was the weird entrance because I had to circle around the villa to open the front door to unlock the back door that connect to the parking lot.
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Dear Mr. Liu, Thank you for choosing Pesona Alam Resort & Spa as your accomodation while you were away from home. It was truly wonderful to have you here with us. We are glad to learn that you satisfied with the our services . We hope that you enjoyed the entire stay and services from our staff could make you comfort. Please feel free to inform us if you have any suggestion to improve our services. We would love to hear from you and look forward to welcome you again soon. Sincerely yours, Hotel Management
One of the best hotel in Puncak Area”
We enjoyed our family staycation at this hotel. The room was clean and comfy, breakfast was superb, the staff was helpful. Very recommended!
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Dear Mr. Maradona, Thank you for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure excellent service and warm welcome for your next visit. We look forward to welcome you again at our resort. Naturally yours, Handy Bunardy General Manager
Best Hotel”
It's the several time staying at this hotel. The location and view of the hotel is very good, the facilities are also complete. For cleanliness is quite well maintained.
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Dear Ms. Kirana, Thank you for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure excellent service and warm welcome for your next visit. We look forward to welcome you again at our resort. Naturally yours, Handy Bunardy General Manager
Nice Hotel with Beautiful View”
Great hotel to stay with your family. They have lots of facilities for children, such as swimming pool, play ground, and your children can also feed the animals like birds, horse, goats, and even iguana. Definitely will come back to stay at this hotel in the future. Thanks for the hospitality.
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Dear Mr. Deni, We would like to thank you for sharing this superb feedback about your recent stay at Pesona Alam Resort & Spa. We are truly delighted to have had you as our guest. We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at Pesona Alam Resort & Spa. Naturally yours, Handy Bunardy General Manager
The best hotel around Puncak”
Ok..pesona alam is the best hotel in Puncak. The facilities..especially the swimming pool..it has warm water..which is so good for my daughter 'cz Puncak is so cold in the morning. Breakfast is good..many choices.. Will definitely comeback here..
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Dear Ms. Dwi, Thank you for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. We truly appreciate your comments about the warm water pool and also breakfast menu selection. We do hope that our facilities and products could exceed your expectation. We are looking forward to welcoming you again at our resort. Naturally yours, Handy Bunardy General Manager