Pesona Alam Resort & Spa

4 stars out of 5
tooltip

Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

No.101 A Jl. Taman Safari, Puncak Pass, Puncak, Indonesia, 16750

Highlights

Great for children

- Wide range of children’s activities including kids club, kids pool, pl...

Kamar luas, bersih, pemandangan bagus, banyak permainan anak
Great view

- Mountain-view rooms and balconies receive frequent praise for scenic v...

Kamar luas, bersih, pemandangan bagus, banyak permainan anak
Ideal location

- Close to Taman Safari Cisarua with easy access and occasional 10% disc...

Location and accomodation is amazing
Professional guest services

- Staff receive repeated praise for friendliness, helpfulness, and occas...

Thanks to Staff named Hendri (front desk) & Ira (dining).
Sparkling clean

- Rooms are consistently described as clean, spacious, and well maintain...

Kamar luas, bersih, pemandangan bagus, banyak permainan anak

Facilities

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Perched on a mountaintop, Pesona Alam Resort & Spa offers European-style villas, cobbled lanes and gardens overlooking tea terraces. Activities: mini-golf, horse riding, sunrise viewpoints. Features family pools, rainforest spa and storybook architecture—an inviting hideaway for two. Ideal for two, this Puncak Pass resort is a base for tea-plantation walks, waterfall treks and relaxed hill-station escapes. Enjoy an in-room sunrise breakfast or swim in the infinity pool with panoramic mountain views, then unwind with a massage or a drink at the stylish bar. Rooms include air conditioning, free Wi‑Fi, a private balcony or terrace, modern showers with complimentary toiletries, and select rooms face gardens or mountains. Taman Safari Cisarua is just over 1.2 km away for easy day trips and animal encounters. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

7 travelers have booked today.

Location 9.2
Cleanliness 9.0
Facilities 9.0
Service 8.9

Based on 6,999 verified reviews

Location

9.2

Cleanliness

9.0

Facilities

9.0

Service

8.9

Room comfort and qua...

8.6

Value for money

8.6

  • "The hotel for charging the batteries of our Soul"
  • "The facility around the hotel was superb"
  • "The staff is very nice and professional, especially Ms. Dwi."
  • "Kamar luas, bersih, pemandangan bagus, banyak permainan anak"
  • "Nice room, a lot variety of breakfast, there’s a mini zoo.."
See map

9.2Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Warung Kaleng
2.0 km
At-Ta'Awun Mosque
4.0 km
Cilember Waterfalls
5.5 km
Curug Panjang Waterfall
6.4 km
Taman Wisata Matahari
6.5 km
Closest landmarks
Taman Safari Cisarua
1.2 km
Warung Kaleng
2.0 km
RS Paru Dr. M. Goenawan Partowidigdo
2.1 km
Gunung Mas Wisata Argo
2.1 km
Agrowisata GUNUNG MAS Kebun Teh Walini
2.2 km

Good to know

Value for money8.6
Distance to city center27 km
Location rating9.2
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport49.2 km

Select your room

1/18

Deluxe Mountain View

24 m²/258 ft²
2 single beds or 1 queen bed
Mountain view
Preferred by Couples

9.0

Exceptional

Room comfort and quality
1/18

Deluxe

24 m²/258 ft²
2 single beds or 1 queen bed
Garden view

9.0

Excellent

Room comfort and quality
1/18

Two Bedroom Superior Villa

78 m²/840 ft²
1 queen bed and 1 single bed
Garden view
Fits groups
1/18

1 Bedroom Villa

69 m²/743 ft²
1 queen bed
Garden view

8.2

Excellent

Room comfort and quality
1/18

Three Bedroom Deluxe Villa

78 m²/840 ft²
2 single beds and 2 double beds
Garden view
Fits groups
1/18

3 Bedroom Deluxe

78 m²/840 ft²
1 queen bed / 1 queen bed / 2 single beds
Garden view

9.1

Exceptional

Room comfort and quality
  • 3 bedrooms

  • 2 bathrooms

1/18

2 Bedroom Superior

78 m²/840 ft²
1 double bed / 1 single bed
Garden view

8.4

Excellent

Room comfort and quality
  • 2 bedrooms

1/13

Superior

24 m²/258 ft²
1 queen bed or 2 single beds

8.9

Excellent

Room comfort and quality
1/10

Two Bedroom Superior Villa

Garden view
1/7

Two-Bedroom Villa

75 m²/807 ft²
1 queen bed / 2 single beds
Garden view
  • 2 bedrooms

Frequently asked questions

The average travel time to get from Pesona Alam Resort & Spa to the airport is 150 minutes, but please take into account that the travel time may fluctuate based on traffic, weather conditions, and time of day.

Pesona Alam Resort & Spa's policy concerning children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Pesona Alam Resort & Spa was built in 2014.

Pesona Alam Resort & Spa has a total of 5 floors.

Pesona Alam Resort & Spa has a total of 138 rooms.

Verified past guests that have stayed at Pesona Alam Resort & Spa had an average nightly stay of 1 night at this property.

The average room rate for Pesona Alam Resort & Spa in the past month is 1025210.08 IDR, compared to city's average of 1009833.72 IDR.

Verified business travelers that have stayed at this property have given Pesona Alam Resort & Spa an average rating of 8.0. You can look up more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

Past couple travelers that have stayed at this property have given Pesona Alam Resort & Spa an average rating of 8.6. You can look up on more in depth customer reviews, and remarks by filtering for a specific type of verified guest travelers down in the review section.

The nearest airport to Pesona Alam Resort & Spa is Halim Perdanakusuma International Airport, 49.0 km away.

Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
More about Pesona Alam Resort & Spa

More about Pesona Alam Resort & Spa

Experience Tranquility at Pesona Alam Resort & Spa

Nestled in the serene surroundings of Cibeureum, Indonesia, Pesona Alam Resort & Spa offers a tranquil escape from the hustle and bustle of city life. With its stunning natural beauty and luxurious amenities, this 4-star hotel provides a perfect retreat for both leisure and business travelers. As you step into the resort, you will be greeted by a warm and inviting atmosphere. The check-in process begins at 3:00 PM, allowing you to settle in and start your vacation at your own pace. The friendly and attentive staff will ensure that your arrival is seamless, making you feel right at home. With 138 well-appointed rooms, Pesona Alam Resort & Spa offers a range of accommodations to suit every traveler's needs. Whether you're seeking a cozy room for a romantic getaway or spacious suites for a family vacation, you'll find comfort and elegance in every corner. Each room is thoughtfully designed with modern amenities and stylish decor, providing a serene and comfortable environment for a restful stay. The resort's child policy makes it an ideal choice for families. Children between the ages of 6 to 11 can stay free of charge, allowing you to create lasting memories with your loved ones without any additional cost. The resort also offers a variety of family-friendly activities, including a kids' club and a dedicated pool area, ensuring that your little ones are entertained throughout their stay. Located just 27 kilometers from the city center, Pesona Alam Resort & Spa offers a peaceful retreat away from the urban chaos. Surrounded by lush greenery and breathtaking landscapes, this oasis of tranquility allows you to reconnect with nature and rejuvenate your senses. Whether you're lounging by the pool, indulging in a spa treatment, or exploring the nearby attractions, you'll find yourself immersed in a world of serenity and relaxation. With its impeccable service, luxurious accommodations, and idyllic setting, Pesona Alam Resort & Spa is the perfect destination for those seeking a peaceful and rejuvenating escape. Book your stay today and experience the beauty and tranquility of this hidden gem in Cibeureum, Indonesia.

Indulge in a Delicious Breakfast Buffet at Pesona Alam Resort & Spa

At Pesona Alam Resort & Spa, guests can start their day off right with a delightful breakfast buffet. The resort's dining facilities offer a wide range of delectable options to satisfy every palate. From freshly baked pastries and bread to a variety of cereals and yogurts, there is something for everyone. Guests can also enjoy a selection of fresh fruits and juices to kickstart their morning. For those who prefer a heartier meal, the buffet includes a selection of hot dishes such as eggs, sausages, and bacon. With a charming and cozy atmosphere, the dining area provides the perfect setting to enjoy a leisurely breakfast before embarking on a day of exploration and adventure.

Comfortable and Spacious Room Options at Pesona Alam Resort & Spa

Experience a variety of inviting accommodations at Pesona Alam Resort & Spa, tailored to meet different needs and preferences. The Superior rooms offer cozy comfort within 24 square meters, featuring either a Queen Bed or two Single Beds, perfect for a restful stay. For those seeking more space and privacy, the 1 Bedroom Villa provides 69 square meters of comfort with a Queen Bed, ideal for families or couples looking for a more private retreat. Guests desiring larger groups or family stays can opt for the 2 Bedroom Superior, offering 78 square meters with a Double Bed and a Single Bed, or the 3 Bedroom Deluxe, also 78 square meters, with multiple beds to accommodate everyone comfortably. The Deluxe rooms, including the Deluxe Mountain View and the Deluxe Stay and Play Package, provide 24 square meters of well-appointed space, featuring either Single or Queen Beds, with the added bonus of scenic mountain vistas in the Deluxe Mountain View option. Booking these rooms through Agoda ensures you receive the best prices and a seamless, hassle-free reservation experience, allowing you to focus on enjoying your stay in beautiful Puncak.

Discover the Natural Beauty of Cibeureum, Indonesia

Nestled in the heart of Cibeureum, Indonesia, Pesona Alam Resort & Spa offers a serene escape surrounded by stunning natural beauty. Cibeureum is a hidden gem, known for its lush green landscapes, cascading waterfalls, and breathtaking mountain views. With its tranquil atmosphere and untouched charm, this enchanting destination is perfect for those seeking a peaceful retreat. Immerse yourself in the wonders of nature as you explore the nearby attractions in Cibeureum. Embark on a hiking adventure to witness the majestic beauty of Mount Gede Pangrango National Park, home to diverse flora and fauna. Discover the hidden treasures of Cibeureum Waterfall, where the cascading waters create a mesmerizing spectacle. For those seeking a more relaxed experience, take a leisurely stroll through the picturesque tea plantations and breathe in the fresh mountain air. Indulge in the local culture and sample the authentic Indonesian cuisine at the nearby traditional markets and restaurants. Experience the warm hospitality of the locals as you immerse yourself in their rich traditions and customs. Whether you are seeking adventure or tranquility, Cibeureum offers a unique and unforgettable experience for all who visit.

Traveling to Paradise: Getting from the Airport to Pesona Alam Resort & Spa

Welcome to a tropical haven nestled in the heart of Cibeureum, Indonesia - Pesona Alam Resort & Spa. As you embark on your journey to this tranquil paradise, let us guide you on the best way to travel from the nearby airports to this breathtaking resort. If you're arriving at Husein Sastranegara International Airport in Bandung, the most convenient way to reach Pesona Alam Resort & Spa is by hiring a private car or taxi. The resort is approximately 80 kilometers away, and the journey takes around 2 hours, depending on traffic. Sit back, relax, and enjoy the scenic drive through the lush countryside as you make your way to this hidden gem. For those flying into Soekarno-Hatta International Airport in Jakarta, you have a couple of options to reach Pesona Alam Resort & Spa. The quickest way is to take a domestic flight to Husein Sastranegara International Airport in Bandung and then follow the aforementioned route. Alternatively, you can also take a taxi or private car from Jakarta to Cibeureum, which is approximately a 3-hour drive. Whichever option you choose, the journey will be well worth it once you arrive at the resort and immerse yourself in its serene surroundings. Prepare to be captivated by the natural beauty and warm hospitality that awaits you at Pesona Alam Resort & Spa. With its lush gardens, stunning views of the surrounding mountains, and a range of luxurious amenities, this resort is the perfect oasis for relaxation and rejuvenation. Indulge in traditional Indonesian spa treatments, take a dip in the infinity pool, or explore the nearby attractions such as Kawah Putih, a breathtaking volcanic crater lake. Your journey to Pesona Alam Resort & Spa will be an unforgettable experience, filled with tranquility, natural wonders, and unforgettable memories.

Explore the Natural Wonders near Pesona Alam Resort & Spa

Nestled amidst the breathtaking beauty of Cibeureum, Indonesia, Pesona Alam Resort & Spa offers a tranquil retreat surrounded by stunning natural landmarks and attractions. Just a short distance away, you'll find Puncak Pangrango, a majestic mountain peak that offers breathtaking panoramic views of the surrounding area. Embark on a thrilling hike up the mountain and immerse yourself in the lush greenery and refreshing mountain air. For those seeking a refreshing escape, Cibeureum Waterfall is a must-visit attraction. Located nearby, this cascading waterfall is a hidden gem tucked away in the heart of nature. Feel the mist on your face as you stand in awe of the powerful rush of water, creating a serene and picturesque setting. If you're an adventure enthusiast, Gunung Lingkung and Gunung Pangrango are perfect for you. These towering mountains offer challenging trails for avid hikers and mountaineers. Conquer the peaks and be rewarded with breathtaking views and a sense of accomplishment. For a taste of local culture, make your way to Alun-Alun Mandalawangi, a vibrant town square where you can immerse yourself in the rich traditions and customs of the region. Explore the local markets, indulge in delicious street food, and witness traditional performances. Animal lovers will be delighted by Taman Safari Indonesia, a renowned wildlife park located nearby. Get up close and personal with a wide array of exotic animals and enjoy thrilling safari adventures. After a day of exploration, retreat to the comfort of Pesona Alam Resort & Spa, where you can relax and rejuvenate amidst the serene surroundings. With its prime location near these captivating landmarks and attractions, this resort is the perfect base for your Cibeureum adventure.

Affordable Luxury: Experience Tranquility at Pesona Alam Resort & Spa

Escape to the serene oasis of Pesona Alam Resort & Spa in Cibeureum, Indonesia, where luxury meets affordability. With an average room price of just $69, this resort offers exceptional value for money, making it a popular choice among travelers seeking a peaceful retreat without breaking the bank. Compared to the average price of a hotel room in Cibeureum, which stands at $85, Pesona Alam Resort & Spa stands out as an affordable option that doesn't compromise on comfort or quality. Nestled amidst lush greenery, this resort offers a range of well-appointed rooms and suites that cater to every type of traveler. Whether you're seeking a romantic getaway, a family vacation, or a rejuvenating spa retreat, Pesona Alam Resort & Spa has something for everyone. Indulge in the resort's world-class amenities, including a stunning infinity pool, a full-service spa, and a variety of dining options that showcase the best of Indonesian cuisine. Book your stay at Pesona Alam Resort & Spa today and experience the perfect blend of luxury, tranquility, and affordability in the heart of Cibeureum.

A Happy Getaway at Pesona Alam Resort & Spa

At Pesona Alam Resort & Spa in Cibeureum, Indonesia, guests are treated to a truly memorable and enjoyable experience. The positive customer reviews speak volumes about the exceptional service and facilities offered by this resort. With clean and comfortable rooms, guests can unwind and relax in style. The superb breakfast served at the resort is a delight for the taste buds, ensuring a great start to the day. The staff at Pesona Alam Resort & Spa are highly praised for their helpfulness, making every guest feel welcome and well taken care of. Whether you are traveling with kids or on a romantic getaway, this resort caters to all needs, ensuring a memorable stay for every guest. With spacious rooms and friendly staff, Pesona Alam Resort & Spa is the perfect choice for a truly enjoyable and relaxing vacation.

A Tranquil Oasis with Exceptional Facilities and Service

Welcome to Pesona Alam Resort & Spa, a hidden gem nestled in the serene surroundings of Cibeureum, Indonesia. With an impressive overall rating of 8.8, this resort is a favorite among travelers seeking a peaceful and rejuvenating getaway. From the moment you step foot into the resort, you'll be greeted by friendly and attentive staff who are dedicated to ensuring your stay is nothing short of extraordinary. One of the standout features of Pesona Alam Resort & Spa is its exceptional facilities. With a rating of 8.9, guests can expect a wide range of amenities designed to enhance their experience. Whether you're looking to unwind by the sparkling swimming pool, indulge in a pampering spa treatment, or stay active at the well-equipped fitness center, this resort has it all. The beautifully landscaped gardens provide a tranquil setting for leisurely strolls, and the on-site restaurant offers a delightful dining experience with its delectable menu options. Cleanliness is of utmost importance at Pesona Alam Resort & Spa, and it shows in their impressive rating of 8.9. The meticulous attention to detail is evident throughout the property, ensuring that guests can relax and enjoy a pristine environment. The spacious and comfortable accommodations provide a cozy retreat after a day of exploring the nearby attractions. With a rating of 8.6 for comfort, you can expect plush bedding, modern amenities, and a peaceful ambiance that will leave you feeling refreshed and rejuvenated. Situated in a picturesque location, Pesona Alam Resort & Spa boasts a superb rating of 9.1 for its prime location. Surrounded by lush greenery and breathtaking views, this resort offers a tranquil oasis away from the hustle and bustle of city life. Whether you're looking to immerse yourself in nature, embark on thrilling outdoor adventures, or simply relax and soak in the serene atmosphere, this resort is the perfect base for your stay in Cibeureum. When it comes to staff performance, Pesona Alam Resort & Spa truly shines with a rating of 8.7. The dedicated and friendly staff go above and beyond to ensure that every guest feels welcomed and well taken care of. From providing personalized recommendations for local attractions to offering prompt and efficient service, the staff at this resort will make you feel like a valued guest throughout your stay. Experience the epitome of tranquility and luxury at Pesona Alam Resort & Spa. With exceptional facilities, impeccable cleanliness, a prime location, and outstanding staff performance, this resort is a haven for those seeking a memorable and rejuvenating retreat.

Show less

Amenities and facilities

Excellent9.0

Facilities

Languages spoken
  • English
  • Indonesian
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Dart board
  • Fitness center
  • Game room
  • Garden
  • Gym/fitness
  • Hiking
  • Horseback riding
  • Massage
  • Mini golf course
  • On-site entertainment
  • Pool facilities
  • Pool with view
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [outdoor]
  • Table tennis
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • A la carte in restaurant
  • Alcohol
  • Alternative meal arrangement
  • Asian breakfast
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Halal breakfast
  • Restaurant [halal]
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Cash withdrawal
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Projector/LED display
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Kids club
  • Kids facilities
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [free of charge]
  • Car power charging station
  • Rental car
  • Valet parking
Available in all rooms
  • Air conditioning
  • Baby cot (upon request)
  • Balcony/terrace
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Mirror
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Asian
  • Continental
  • Halal
  • Buffet
Restaurants on site
THE BANYAN RESTAURANT
  • Cuisine: American, Indonesian, International, Grill/BBQ, Middle Eastern
  • Menu: Buffet, A-la-carte
THE LAKE HOUSE
  • Cuisine: Asian, Indonesian, Italian
  • Menu: Buffet
CLUBHUIS
  • Cuisine: Indonesian
  • Menu: Buffet
PARCEAL (PESONA ALAM RESORT RECREATION LOUNGE)
  • Cuisine: Indonesian, International
  • Menu: Buffet
HALIMUN LOUNGE
  • Cuisine: Indonesian
  • Menu: Buffet

Location

No.101 A Jl. Taman Safari, Puncak Pass, Puncak, Indonesia, 16750

Exceptional9.2

Location

Airports
  • Halim Perdanakusuma International Airport (HLP)
    49.2 km
  • Soekarno-Hatta International Airport (CGK)
    72.0 km
Public transportation
  • Stasiun Bojong Gede Station
    12.4 km
Hospital or clinic
  • RS Paru Dr. M. Goenawan Partowidigdo
    2.1 km
Shopping
  • Cipanas Factory Outlet
    7.5 km
Convenience store
  • Indomaret
    2.1 km

What's nearby

Popular landmarks
  • Warung Kaleng
    2.0 km
  • At-Ta'Awun Mosque
    4.0 km
  • Cilember Waterfalls
    5.5 km
  • Curug Panjang Waterfall
    6.4 km
  • Taman Wisata Matahari
    6.5 km
  • Mount Gede Pangrango National Park
    8.1 km
  • Little Venice Kota Bunga
    10.0 km
  • Istana Cipanas
    10.4 km
  • Gunung Geulis Golf Course
    13.6 km
  • Cigentis Waterfall
    23.9 km
Nearby landmarks
  • Taman Safari Cisarua
    1.2 km
  • Warung Kaleng
    2.0 km
  • RS Paru Dr. M. Goenawan Partowidigdo
    2.1 km
  • Gunung Mas Wisata Argo
    2.1 km
  • Agrowisata GUNUNG MAS Kebun Teh Walini
    2.2 km
  • Parachute Landing Area
    2.5 km
  • Gunung Joglok
    3.5 km
  • Pasar Cisarua
    3.5 km
  • Mount Puncak (Gunung Mas Tea Hills)
    3.8 km
  • Puncak Tea Plantation
    3.9 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Breakfast information Update :
    Breakfast for children aged 7 to 11 years will be subject to an additional charge of 50% of the breakfast price.
    Children aged 12 years and older will be considered adults.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until23:59
  • Check-in until00:00
Getting around
  • Distance from city center27 km
  • Travel time to airport (minutes)150
Extras
  • Breakfast charge (unless included in room price)200000 IDR
The property
  • License Id / Local Tax ID/ Entity NameSuperior
Parking
  • Daily parking fee0 IDR

Reviews of Pesona Alam Resort & Spa from real guests

tooltip

All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.8

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 9.6
  • 5.2
  • 10
  • 9.6
  • 8.0
  • 10
  • 10
  • 9.6
  • 10

Most recent

From 6,999 reviews

  • Location score 9.2 out of 10 and is a high score in Puncak
    Location9.2
  • Cleanliness score 9 out of 10 and is a high score in Puncak
    Cleanliness9.0
  • Facilities score 9 out of 10 and is a high score in Puncak
    Facilities9.0
  • Service score 8.9 out of 10 and is a high score in Puncak
    Service8.9
  • Room comfort and quality score 8.6 out of 10 and is a high score in Puncak
    Room comfort and quality8.6
  • Value for money score 8.6 out of 10 and is a high score in Puncak
    Value for money8.6
High score for Puncak

Rating

9+ Exceptional (1,894)
8-9 Excellent (640)
7-8 Very Good (610)
6-7 Good (167)
<6 Below Expectation (198)

Review summary

Powered by OpenAI

This hotel near Taman Safari boasts beautiful scenery from the balcony and surrounding areas. The staff are friendly, helpful and responsive, making it highly recommended for family staycations. It has complete facilities for children, many activities, and offers good hospitality. The clean rooms have good facilities and nice views. The breakfast is excellent with many varieties of food and fresh ingredients.

Breakfast needs improvement in variety and menu rotation. Vegetarian options are limited.

Did you find this review summary helpful?

Guest Type
Room Type
Language

Show reviews that mention 

Service

Mentioned in 117 reviews
sentiment-positive-indicator
88% Positive
sentiment-negative-indicator
11% Unfavourable

Cleanliness

Mentioned in 90 reviews
sentiment-positive-indicator
86% Positive
sentiment-negative-indicator
13% Unfavourable

Breakfast

Mentioned in 84 reviews
sentiment-positive-indicator
70% Positive
sentiment-negative-indicator
29% Unfavourable

Location

Mentioned in 79 reviews
sentiment-positive-indicator
91% Positive
sentiment-negative-indicator
8% Unfavourable

Kids facilities

Mentioned in 61 reviews
sentiment-positive-indicator
91% Positive
sentiment-negative-indicator
8% Unfavourable

Room view

Mentioned in 49 reviews
sentiment-positive-indicator
83% Positive
sentiment-negative-indicator
16% Unfavourable

Family

Mentioned in 44 reviews
sentiment-positive-indicator
97% Positive
sentiment-negative-indicator
2% Unfavourable

Pool

Mentioned in 44 reviews
sentiment-positive-indicator
54% Positive
sentiment-negative-indicator
45% Unfavourable

Room comfort

Mentioned in 30 reviews
sentiment-positive-indicator
66% Positive
sentiment-negative-indicator
33% Unfavourable
Showing 3,509 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Markus from Indonesia
    Couple
    Deluxe
    Stayed 1 night in May 2026

    “Exceptional Stay with Great Service”

    The location was perfect and the facilities were well-maintained, contributing to a comfortable stay. The staff were attentive and friendly, ensuring a pleasant experience throughout. Cleanliness was consistently impressive, and the overall value made it a highly satisfying visit.

    Reviewed June 03, 2026
  2. 10.0
    Exceptional
    Virgin from Indonesia
    Family with young children
    Deluxe
    Stayed 2 nights in March 2026

    “An Extraordinary Staying Experience”

    Comfortable accommodations with nice views and spacious room sizes made my stay enjoyable. The hot water facilities also worked well, and cleanliness throughout the area was well maintained. The staff was very friendly and ready to help, and the strategic location made access to various interesting places nearby easy.

    Reviewed March 25, 2026
    Auto-translated through generative A.I.

    "Dear Our Valuable Guest, Warmest greetings from Pesona Alam Resort and Spa Thank you for your positive review and for choosing to stay with us. We are pleased to learn that your experience met your expectations. Your appreciation is greatly valued and will be shared with our team. We sincerely look forward to welcoming you back for another exceptional stay. Naturally yours, Handy Bunardy General Manager"

    Responded March 31, 2026
    Pesona Alam Resort & Spa
  3. 10.0
    Exceptional
    fitri from Indonesia
    Family with young children
    Superior
    Stayed 1 night in May 2026

    “Very enjoyable.”

    This was my first time staying here because I saw it on TikTok. With an Instagrammable view and interior but at a cheap price, it's really wow. I don’t regret going through traffic; it was satisfying. Friendly staff. Delicious food. A comfortable place and very kid-friendly; you definitely have to stay more than one day so that the kids can enjoy playing (the children's pool, indoor and outdoor playgroup). Next time, I hope I can come here again.😍

    Reviewed May 16, 2026
    Auto-translated through generative A.I.

    "Dear Valued Guest, Thank you for your kind words and positive feedback. We are very happy to know that your experience with us was enjoyable and met your expectations. Your support encourages us to continuously improve and maintain the quality of our service for all our guests. We look forward to seeing you again at Pesona Alam Resort and Spa.. Naturally yours, Handy Bunardy General Manager"

    Responded May 26, 2026
    Pesona Alam Resort & Spa
  4. 10.0
    Exceptional
    Manit from Indonesia
    Family with young children
    Superior
    Stayed 1 night in May 2026

    “Staycation in the charm of nature”

    My child is happy staying at Pesona Alam, the room is clean and comfortable. There is a playground indoors and outdoors, a warm water swimming pool, and a mini zoo (it costs 35k, guys). On top of that, we got a free upgrade to deluxe; I had originally booked a superior room. In the morning, breakfast is at Botanica Sanctuary. Ahhh, it was amazing overall. Worth it. I hope we can stay here again.

    Reviewed May 19, 2026
    Auto-translated through generative A.I.

    "Dear Valued Guest, Thank you for your kind words and positive feedback. We are very happy to know that your experience with us was enjoyable and met your expectations. Your support encourages us to continuously improve and maintain the quality of our service for all our guests. We look forward to seeing you again at Pesona Alam Resort and Spa.. Naturally yours, Handy Bunardy General Manager"

    Responded May 26, 2026
    Pesona Alam Resort & Spa
  5. 10.0
    Exceptional
    Sandy from Indonesia
    Family with young children
    Superior
    Stayed 1 night in March 2026

    “clean and cool”

    Came with kids, the place is clean, the environment is nice with plenty of pines, the pool is clean, the water is good, the staff is friendly, the playground is okay. Received an extra pillow.

    Reviewed March 16, 2026
    Auto-translated through generative A.I.

    "Dear Our Valuable Guest, Warmest greetings from Pesona Alam Resort and Spa Thank you for your positive review and for choosing to stay with us. We are pleased to learn that your experience met your expectations. Your appreciation is greatly valued and will be shared with our team. We sincerely look forward to welcoming you back for another exceptional stay. Naturally yours, Handy Bunardy General Manager"

    Responded March 22, 2026
    Pesona Alam Resort & Spa
Changed to review page 1

This is a popular property. Don't miss out!