Experience Comfortable Living with Convenient Facilities at Santo Guest House
Santo Guest House in Surabaya, Indonesia, is a 2.0 star hotel that offers a range of facilities to ensure a comfortable stay for its guests. The hotel provides free Wi-Fi in all rooms and public areas, making it easy for guests to stay connected. Additionally, it offers laundry service, express check-in/check-out, luggage storage, and taxi service for added convenience. For those who smoke, there is a designated smoking area. Guests can also take advantage of the shared kitchen and shared lounge/TV area to relax and unwind. Daily housekeeping ensures that the rooms are always clean and tidy. Finally, self-parking is available for guests who arrive with their own vehicles.
Comfortable and Versatile Room Options at Santo Guest House
Santo Guest House offers a range of room types to suit the needs of any traveler. The Family room comfortably accommodates up to 4 guests with a choice of 2 Single Beds or 1 Double Bed. The Standard Double Room is perfect for couples or solo travelers with its cozy 15 square meters and 1 Double Bed. For those traveling alone, the Standard Single Room provides a comfortable 12 square meters with 1 Single Bed. The Standard Twin Room is ideal for friends or colleagues traveling together, with 14 square meters and 2 Single Beds. Whatever your needs, Santo Guest House has a room to suit you.
Surrounded by Nature: Merbabu Family Park
Santo Guest House is the perfect choice for those who love to be surrounded by nature. Located near Merbabu Family Park, you can take a stroll through the lush greenery and enjoy the fresh air. The park is a great place for families to spend time together, with plenty of playgrounds and picnic areas. Take a break from the hustle and bustle of the city and enjoy the peaceful surroundings of Merbabu Family Park. Santo Guest House's location provides easy access to this beautiful attraction, making it an ideal choice for those who want to escape the city and enjoy the natural beauty of Surabaya.
Excellent Location and Service
Santo Guest House in Surabaya, Indonesia has received numerous positive reviews from satisfied guests. One reviewer praised the hotel's cleanliness and affordability, while another appreciated the friendly staff and convenient location near the airport and local eateries. Guests also noted the nearby laundry shop and the owner's helpfulness during check-in. Overall, Santo Guest House offers excellent service and a prime location for travelers visiting Surabaya.
Experience Exceptional Value and Service at Santo Guest House
Santo Guest House in Surabaya, Indonesia has garnered a remarkable 8.1 overall rating from satisfied guests who have been impressed by the exceptional value and service offered by this hotel. With a high rating of 8.3 for value, guests have found that they get more than their money's worth when staying at this hotel. The staff performance at Santo Guest House has also received high praise, with a rating of 8.2, which speaks volumes about the dedication and professionalism of the hotel's staff. Additionally, the hotel's prime location has earned it a rating of 8.4, making it an ideal choice for travelers who want to explore the city. With its unbeatable combination of value, service, and location, Santo Guest House is a top pick for travelers seeking an exceptional stay in Surabaya.
Good place for one night stay before or after taking flight”
The owner was very friendly, helped me check-in though I was a bit late at night. He let me stayed at the place after check-out. Value for money, so couldn't expect much. It would be nice to have a room with window even most other rooms with windows are available. Good location with a number of food stalls nearby, a nice laundry shop/ house nearby just hidden in the street behind, ask around! It's very close to airport, just a short Go-jek/ Grab ride away!
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Hi, Kwan! Thank you for sharing this with me. We’ve cascaded the same to our concerned team and we’ll try our best to keep up with your expectations. Have a great day! Regards, Cheshta
Good place for transit. Spacious room and bathroom”
The experience is nice. With only 150k you got big room and bathroom (include towel and amenity) with AC and free WiFi The downside only the AC not too cool and the light so dim
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Thank you so much for the wonderful rating, Yudgian! Be assured, we’ve marked a note of this concern to ensure comfortable and relaxing stay ahead :) Regards, Charles
Located near airport good for a night stay”
The room is quiet until people come to the kitchen and the wall is very thin you can hear noises. The lights are v dim can't do anything in the room like writing or reading There are a few food shops nearby which is convinient. There are kitchen things hitwater but no cooking. Aircon is cold and water is hot.
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Hi, Shi! Thank you so much for writing the review and rating us positively. We do apologize for the issue faced and we will strive to ensure better services further. Regards, Cheshta
Great hospitality”
I've had a pleasant, quiet stay. The owner was really friendly, and generously offered me a delicious homemade dinner. The backside garden had a lot of mosquitoes, therefore, I preferred to sit in the front terrace. It was very easy to get a Grab taxi to catch my early morning flight (26k incl. airport fee).
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Hi, Lea! Thank you for your rating and the valuable feedback. We've highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Charles
Nice Guest House But Lots of Mosquitos”
I had good stay here, clean yet cheap, staff are friendly, near the airport also it's easy to find foods nearby. the only concern is the mosquitos, but cmon, it's tropical country anyhow. I suggest to bring your on mosquito repellent lotion, you can find it nearby store.
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Hi, Alfano! Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Joey
Very good place to stay”
Nothing to complaint. Everything is good. Near to airport.
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Appreciate your positive rating Nurul, . We do take pride in providing the best to our s. Keep this love coming :) Regards, Charles
Very good”
The room is a bit warm as the air-conditioning away from the bed.
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We’re so disappointed to hear such kind of experience, Martini! Being a visitor, we do realize how it feels in such circumstances, however, we’ve shared the feedback to our relevant team immediately to rectify the issue. Hope to serve you better in future. Regards, Navneet
staff is so kind”
I arrived at hostel 4am but I could take a rest on the sofa at reception.
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Hi, Ayaka! Thanks a lot for staying with us. Looking forward to hosting you soon. Regards, Cheshta
Awful ”
The most disgusting place I’ve ever stayed, and I’ve stayed in a lot of hostels. Avoid at all costs. We chose it bc we just needed a place to crash near the airport, but it would have been worth a taxi ride to/from downtown to have avoided this experience.
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We’re so disappointed to hear such kind of experience, Nicole! Being a visitor, we do realize how it feels in such circumstances, however, we’ve shared the feedback to our relevant team immediately to rectify the issue. Hope to serve you better in future. Regards, Navneet
Abgelegen aber Flughafen nah ”
Wenn man nur eine Nacht bleibt und sowieso am nächsten Tag weiter fliegen möchte ist das Guesthouse ok. Ansonsten für einen Aufenthalt in Surabaya nicht zu empfehlen.
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Hai, Thomas! Kami sangat minta maaf atas pengalaman tidak menyenangkan yang Anda alami bersama kami. Umpan balik Anda telah dicatat dan kami akan terus berupaya untuk memastikan pengalaman yang lebih baik. Salam, Navneet
Very good”
窓がない部屋もある
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ヒロシさん、これについて非常に申し訳ありません。 誰かが私たちのホテルを訪れるたびに、私たちは素晴らしいサービス経験を提供するために一生懸命働いています。 私たちとのあなたの経験を強化することを楽しみにしています。 よろしく、Prahlad
Harga sesuai spesifikasi ”
Harga sesuai spesifikasi. Dilayani langsung oleh manajer/owner
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Exceptional”
Bagus.. bersih.. nyaman.. harga terjangkau.. pelayanan memuaskan.. staff ramah.. 😊👍
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Hai, Galih! Kami senang mengetahui bahwa Anda menyukai layanan kami. Semoga hari Anda menyenangkan :) Salam, Leo
Rekomendasi dekat bandara”
dekat sekali dengan bandara dan kuliner
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Hai, Sanriyo! Terima kasih atas kata-kata penghargaan Anda. Semoga harimu menyenangkan! Salam, Cheshta
만족합니다”
와이파이가 정말 잘되고, 공항에서 차로 15-20분정도 걸리는것 같아요. 가격이 매우 저렴하고 시설은 아주 좋은 고급호텔과 비교할 순 없지만 그래도 괜찮았어요. 많이 낡았지만 청소를 깨끗하게 해놓으신것 같아요. 사장님, 직원도 친절하세요. 다만 모기가 많습니다. 모기약이 구비되어 있어서 뿌리고 자니 괜찮았어요. 괜찮습니다 추천합니다
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Hi, Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Joey
Exceptional”
Tempat nyaman
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Terima kasih atas umpan balik yang menyenangkan, Eries! Kami akan terus berupaya untuk memberikan layanan yang konsisten setiap saat. Salam, Nur
Lokasi dekat bandara”
Kelebihan : dekat bandara, cari makan gampang, harga sebanding dengan fasilitas, staff ramah Kekurangan : sprey dan bantal kotor, ruangan tidak dibersihkan, banyak nyamuk ketika tidur.
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Permintaan maaf yang tulus, Harry! Kami memahami bahwa pengalaman Anda tidak sesuai harapan. Jangan khawatir, kami terus berupaya meningkatkan layanan kami untuk memastikan kunjungan Anda berikutnya menyenangkan. Salam, Nur
Ulasan”
Letaknya dekat bandara, namun pelayanannya kurang banget, tengah malem listriknya padam akhirnya saya terbangun karena banyak nyamuknya dan panas, harus turun kebawah baru listriknaya hidup, ac nya kurang freon jadinya lebih mirip kipas angin
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Hai, Aris! Kami sangat minta maaf untuk mengetahui bahwa pengalaman Anda dengan kami belum menyenangkan dan kami akan bekerja pada umpan balik Anda, untuk memastikan bahwa masalah terkait dipantau dan dihilangkan dengan hati-hati sampai batas maksimum. Salam, Joey
Excellent”
Hotelnya nyaman, air panas. ac dingin. pemilik ramah. kaamar dirapikan. cmn rasanya kamar perlu dipercntik spy lebih terasa lebih nyaman
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Hai, Bobby! Senang melihat Anda menyukai layanan kami. Jaga agar cinta ini tetap datang :) Salam, Kevin
sangat menyenangkan”
lighting ruangan kurang menunjang untuk menyelesaikan pekerjaan, secara keseluruhan oke... layaknya seperti tinggal di rumah sendiri
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Terima kasih telah memberi tahu kami tentang ini, Edi! Umpan balik Anda membantu kami menjadi lebih baik. Kami sedang mencari masalah ini dan berharap untuk menyelesaikannya dengan cepat dan akurat. Salam, Kevin