Guestroom, Oakwood Hotel & Residence Surabaya in Surabaya
View, Oakwood Hotel & Residence Surabaya in Surabaya
Reception, Oakwood Hotel & Residence Surabaya in Surabaya
Swimming pool, Oakwood Hotel & Residence Surabaya in Surabaya
Facilities, Oakwood Hotel & Residence Surabaya in Surabaya
Facilities, Oakwood Hotel & Residence Surabaya in Surabaya
Exterior view, Oakwood Hotel & Residence Surabaya in Surabaya

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Oakwood Hotel & Residence Surabaya

Jalan Raya Kertajaya Indah, Kenjeran, Surabaya, Indonesia, 60115 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Kenjeran part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Sparkling clean

500 meters to Galaxy Mall

Top Value

Check-in [24-hour]

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [indoor]

Kids club

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

4 travelers have booked today.

9.2Exceptional

1,218 reviews

1,218 reviews

See map

9.3Exceptional

Location rating score

Exceptional location - 2.8 kilometers from city center
Parking
FREE
Popular landmarks
Pakuwon Food Festival
2.4 km
Monkasel (Submarine Monument)
3.7 km
Suramadu National Bridge
4.7 km
Bungkul Park
4.8 km
Tunjungan Plaza
4.9 km
Closest landmarks
Miracle Aesthetic Clinic Kertajaya Indah
40 m
KONI Jawa Timur
200 m
RSU Haji Surabaya
340 m
Surabaya Heart & Vascular Clinic
390 m
Rumah Sakit Umum Haji Surabaya
390 m
Value for money9.2
Location rating9.3
Nearest airportJuanda International Airport (SUB)
Distance to airport11.0 km

Rooms available at Oakwood Hotel & Residence Surabaya

Deluxe Twin Studio
...
  • Room size: 44 m²/474 ft²
  • Outdoor view
  • 2 single beds
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Two Bedroom
...
  • Room size: 120 m²/1292 ft²
  • Outdoor view
  • 2 single beds & 1 queen bed
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One Bedroom Premier
...
  • Room size: 89 m²/958 ft²
  • Outdoor view
  • 2 single beds or 1 king bed...
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One Bedroom Executive
...
  • Room size: 81 m²/872 ft²
  • Outdoor view
  • 2 single beds or 1 king bed...
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Superior Twin
...
  • Room size: 44 m²/474 ft²
  • Outdoor view
  • 2 single beds & 2 single be...
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Superior King
...
  • Room size: 44 m²/474 ft²
  • City view
  • 1 king bed or 1 queen bed o...
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Deluxe Twin
...
  • Room size: 44 m²/474 ft²
  • Shower
  • 2 single beds
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Deluxe King
...
  • Room size: 44 m²/474 ft²
  • Shower
  • 1 double bed or 1 king bed
Enter dates to see prices
Deluxe King Studio
...
  • Room size: 44 m²/474 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Two-Bedroom Deluxe Apartment
...
  • Room size: 120 m²/1292 ft²
  • Non-smoking
  • 1 king bed and 2 single bed...
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Top things to do in Surabaya

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

Does Oakwood Hotel & Residence Surabaya offer shuttle service for getting around?

For your ease of travel around the city, Oakwood Hotel & Residence Surabaya provides None right where you need it making it easy for you to get to places effortlessly.

Does Oakwood Hotel & Residence Surabaya have a swimming pool?

While lounging at Oakwood Hotel & Residence Surabaya, you can take pleasure in the swimming pool facility to get your day started the best way with a splash for a stimulating morning or evening.

How many rooms does Oakwood Hotel & Residence Surabaya have?

Oakwood Hotel & Residence Surabaya has a total of 144 rooms.

At what time of the year is Oakwood Hotel & Residence Surabaya most popular?

Oakwood Hotel & Residence Surabaya's most popular month where verified guests have stayed the most is in December.

What is the verified guest review consensus about Oakwood Hotel & Residence Surabaya's breakfast?

61.0% of our verified guest critiques have given an optimistic review and comments about this property's breakfast. You can look up on more detailed customer reviews, and comments for Oakwood Hotel & Residence Surabaya down in the review section.

What is the average rating that verified Solo travelers' have given to Oakwood Hotel & Residence Surabaya?

Past solo travelers that have stayed at this property have given Oakwood Hotel & Residence Surabaya an average rating of 9.2. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Business travelers' have given to Oakwood Hotel & Residence Surabaya?

Verified business travelers that have stayed at this property have given Oakwood Hotel & Residence Surabaya an average rating of 9.1. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Couples' have given to Oakwood Hotel & Residence Surabaya?

Past couple travelers that have stayed at this property have given Oakwood Hotel & Residence Surabaya an average rating of 9.2. You can look up on more in depth customer testimonials, and feedback by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that past Families with older children have given to Oakwood Hotel & Residence Surabaya?

Past families with older children that have stayed at this property have given Oakwood Hotel & Residence Surabaya an average rating of 9.3. You can check out more thorough customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

What is the nearest train, metro, or bus station to Oakwood Hotel & Residence Surabaya?

The nearest train, metro, or bus station is Tandes, 10678.25 m away from Oakwood Hotel & Residence Surabaya.

What restaurants are in close proximty of Oakwood Hotel & Residence Surabaya?

Oakwood Hotel & Residence Surabaya’s neighborhood is Kenjeran which includes well-liked restaurants such as Ayam Bakar Primarasa Manyar Kertoarjo.

What is the closest airport to Oakwood Hotel & Residence Surabaya?

The nearest airport to Oakwood Hotel & Residence Surabaya is Juanda International Airport, 11.0 km away.

More about Oakwood Hotel & Residence Surabaya

More about Oakwood Hotel & Residence Surabaya

Experience Luxury and Comfort at Oakwood Hotel & Residence Surabaya

Welcome to Oakwood Hotel & Residence Surabaya, a luxurious 5-star hotel located in the vibrant city of Surabaya, Indonesia. With its impeccable service, modern amenities, and convenient location, this hotel offers a truly exceptional experience for both business and leisure travelers. Check-in at Oakwood Hotel & Residence Surabaya begins from 02:00PM, allowing guests ample time to settle in and start their stay on a relaxed note. The hotel's friendly and professional staff will be there to assist you throughout the check-in process, ensuring a seamless and hassle-free experience. When it comes to check-out, guests can enjoy a leisurely morning before bidding farewell to this exquisite hotel. Check-out time is until 12:00PM, giving you plenty of time to savor a delicious breakfast, pack your belongings, and make any last-minute arrangements before your departure. Families traveling with children will find Oakwood Hotel & Residence Surabaya to be an ideal choice. The hotel's child policy allows children between the ages of 0 to 12 to stay free of charge, making it a perfect destination for a memorable family vacation. The hotel provides a safe and comfortable environment for children, ensuring that both parents and kids can enjoy a truly relaxing and enjoyable stay. With its elegant and spacious rooms, Oakwood Hotel & Residence Surabaya offers a range of accommodation options to suit every guest's needs. Whether you're traveling alone, with a partner, or with your family, you'll find the perfect room to unwind and recharge. Each room is thoughtfully designed and equipped with modern amenities, ensuring a comfortable and memorable stay. Experience the epitome of luxury and comfort at Oakwood Hotel & Residence Surabaya. Book your stay now and indulge in a truly unforgettable hotel experience in the heart of Surabaya, Indonesia.

Unwind and Indulge at Oakwood Hotel & Residence Surabaya's Entertainment Facilities

At Oakwood Hotel & Residence Surabaya, guests can expect a range of entertainment facilities that are designed to help them unwind and indulge during their stay. The hotel boasts a stylish bar where guests can enjoy a refreshing drink or two while socializing with friends or colleagues. Whether you prefer a classic cocktail or a glass of fine wine, the bar offers an extensive selection of beverages to suit every taste. For those in need of relaxation, Oakwood Hotel & Residence Surabaya also offers soothing massage services. Step into the tranquil spa and let the skilled therapists work their magic, relieving any tension or stress from your body. Choose from a variety of massage techniques and treatments, tailored to suit your individual needs. Whether you opt for a traditional Balinese massage or a rejuvenating aromatherapy session, you are guaranteed to leave feeling refreshed and rejuvenated. With its inviting bar and rejuvenating massage services, Oakwood Hotel & Residence Surabaya provides the perfect setting for guests to unwind and indulge in a truly memorable stay.

Unwind and Stay Active at Oakwood Hotel & Residence Surabaya's Premier Sports Facilities

At Oakwood Hotel & Residence Surabaya, we understand the importance of staying active and maintaining a healthy lifestyle, which is why we offer a range of state-of-the-art sports facilities for our guests to enjoy. Dive into our inviting indoor pool, where you can swim laps or simply relax and unwind after a long day of exploring the vibrant city of Surabaya. Our poolside bar is also available, serving refreshing drinks and light snacks, perfect for a quick refuel before or after your swim. For those who prefer a more intense workout, our hotel boasts a fully-equipped fitness center that is open 24 hours a day. Whether you are looking to lift weights, do cardio exercises, or join a group fitness class, our fitness center has everything you need to achieve your fitness goals. Best of all, access to our fitness center is complimentary for all guests, ensuring that you can prioritize your health and well-being without any additional cost. Book your stay at Oakwood Hotel & Residence Surabaya today and discover our exceptional sports facilities that are designed to enhance your stay and provide you with the perfect balance of relaxation and fitness.

Convenience Facilities at Oakwood Hotel & Residence Surabaya

Experience unparalleled convenience during your stay at Oakwood Hotel & Residence Surabaya. With a wide range of convenience facilities, we strive to make your stay as comfortable and hassle-free as possible. Our 24-hour room service ensures that you can enjoy a delicious meal or snack at any time of the day. Whether you're craving a late-night snack or a hearty breakfast, our dedicated staff is always ready to cater to your culinary needs. For your laundry needs, our professional laundry service will take care of your garments, leaving you with more time to relax and explore the city. Additionally, our dry cleaning service ensures that your clothes are always fresh and ready for any occasion. Safety is a top priority at Oakwood Hotel & Residence Surabaya. We provide safety deposit boxes in each room, allowing you to store your valuables with peace of mind. Our concierge is also available to assist you with any queries or requests, ensuring a seamless and enjoyable stay. Stay connected with our complimentary Wi-Fi in all rooms and public areas. Whether you need to catch up on work or simply browse the internet, our high-speed internet access will keep you connected throughout your stay. For our guests who smoke, we offer a designated smoking area where you can enjoy your cigarettes in a comfortable and well-ventilated space. Convenience is at your fingertips with our on-site convenience store. Whether you need to stock up on snacks, drinks, or any other essentials, our store is open 24 hours for your convenience. Our daily housekeeping service ensures that your room is always clean and tidy, allowing you to relax and unwind after a long day of exploring Surabaya. With express check-in/check-out services and luggage storage, we make it easy for you to start and end your stay with us hassle-free. Experience the utmost convenience during your stay at Oakwood Hotel & Residence Surabaya. Book now and enjoy a truly comfortable and hassle-free experience.

Convenient Transport Facilities at Oakwood Hotel & Residence Surabaya

At Oakwood Hotel & Residence Surabaya, your comfort and convenience are our top priorities. We offer a range of transport facilities to ensure that your stay in Surabaya is seamless and hassle-free. For those arriving by air, our airport transfer service is available to pick you up from Juanda International Airport and whisk you directly to the hotel. Our professional and friendly drivers will ensure a smooth journey, allowing you to relax and enjoy the ride. If you prefer to explore the city on your own, we provide a car park onsite with self-parking options. Rest assured that your vehicle will be safe and secure throughout your stay. Best of all, our car park is free of charge, so you can save your money for other exciting activities in Surabaya. For guests who prefer not to drive, our shuttle service is an excellent option. Whether you need a ride to the nearby shopping malls or want to explore the city's famous attractions, our shuttle service is at your disposal. Additionally, we also offer a car hire service for those who want to venture further afield and discover the stunning natural beauty of Surabaya. If you need a taxi, our friendly staff will be more than happy to assist you in arranging one. We have a reliable taxi service available, ensuring that you can easily reach your desired destination in no time. At Oakwood Hotel & Residence Surabaya, we understand the importance of convenient transport facilities for our guests. Whether you prefer to drive yourself, take advantage of our shuttle service, or rely on our trusted taxi service, we have you covered. Book your stay with us today and experience the utmost convenience and comfort in Surabaya.





Indulge in a Culinary Delight at Oakwood Hotel & Residence Surabaya

Discover a world of gastronomic delights at Oakwood Hotel & Residence Surabaya, where a range of dining facilities await to satisfy your cravings. With options available round the clock, you can enjoy a delectable meal or a quick bite whenever you desire. Start your day off right with a scrumptious breakfast buffet at the hotel's restaurant. Indulge in a variety of options, from continental classics to local favorites, ensuring there's something to please every palate. For those seeking a halal dining experience, the hotel also offers a dedicated halal restaurant, serving up an array of flavorful dishes that adhere to Islamic dietary requirements. In addition to the restaurant, Oakwood Hotel & Residence Surabaya boasts a cozy coffee shop where you can unwind with a cup of freshly brewed coffee or tea. Whether you're looking to catch up with friends, have a casual business meeting, or simply enjoy a quiet moment alone, the coffee shop provides the perfect ambiance. If you prefer to dine in the comfort of your own room, take advantage of the 24-hour room service. From a late-night snack to a full-course meal, the hotel's room service menu offers an extensive selection to cater to your taste buds. With daily housekeeping, you can rest assured that your dining experience will be accompanied by impeccable service and cleanliness. At Oakwood Hotel & Residence Surabaya, dining is not just a necessity, but an experience to be savored. From the restaurant and coffee shop to the halal options and room service, the hotel ensures that every craving is met with exceptional flavors and impeccable service.

Luxurious and Spacious Rooms at Oakwood Hotel & Residence Surabaya

Experience ultimate comfort and elegance at Oakwood Hotel & Residence Surabaya, where a variety of well-appointed rooms await you. Choose from a range of room types, including the Deluxe King, Deluxe Twin, One Bedroom Executive, One Bedroom Premier, Superior King, Superior Twin, and Two Bedroom. Indulge in the spaciousness of the Deluxe King, Deluxe Twin, Superior King, and Superior Twin rooms, each measuring 44 square meters. These rooms offer ample space to relax and unwind after a long day of exploring Surabaya. For those seeking a more extravagant stay, the One Bedroom Executive and One Bedroom Premier rooms provide a generous 81 and 89 square meters respectively, allowing you to truly spread out and make yourself at home. Families or larger groups can opt for the Two Bedroom, a spacious 120 square meter haven that offers privacy and comfort for everyone. Booking your stay at Oakwood Hotel & Residence Surabaya through Agoda guarantees you the best prices and a hassle-free experience. With Agoda's easy-to-use platform, you can effortlessly browse through the available room types and select the one that suits your preferences. Plus, Agoda's competitive prices ensure that you get the most value for your money. So why wait? Book your dream room at Oakwood Hotel & Residence Surabaya on Agoda today and embark on an unforgettable stay in Surabaya, Indonesia.

Discover the Coastal Charm of Kenjeran in Surabaya

Nestled along the picturesque coast of Surabaya, Indonesia, Kenjeran is a captivating neighborhood that offers a unique blend of natural beauty and cultural attractions. With its stunning beaches, historic landmarks, and vibrant local markets, Kenjeran is a must-visit destination for travelers seeking an authentic experience in Surabaya. One of the highlights of Kenjeran is its pristine beaches, where visitors can soak up the sun, take a refreshing dip in the crystal-clear waters, or simply enjoy a leisurely stroll along the sandy shores. The beach also offers a range of water sports activities, such as jet skiing and banana boat rides, for those seeking a bit of adventure. In addition to its natural beauty, Kenjeran is home to several iconic landmarks, including the famous Kenjeran Park. This sprawling green space features a majestic Chinese temple, known as Klenteng Sanggar Agung, which is adorned with intricate architectural details and colorful decorations. Visitors can explore the temple, make a wish at the sacred pagoda, and marvel at the panoramic views of the surrounding area from the park's observation deck. Kenjeran Park is also a popular spot for locals to gather and enjoy picnics, making it a great place to immerse yourself in the local culture.

Convenient Transportation Options from Surabaya Airport to Oakwood Hotel & Residence Surabaya

Located in the vibrant city of Surabaya, Indonesia, Oakwood Hotel & Residence Surabaya offers a luxurious and comfortable stay for both business and leisure travelers. When it comes to reaching the hotel from the nearest airport, Surabaya Airport (Juanda International Airport), guests have several convenient transportation options to choose from. One of the most popular and hassle-free ways to travel from Surabaya Airport to Oakwood Hotel & Residence Surabaya is by taking a taxi. Upon arrival at the airport, you will find a dedicated taxi counter where you can book a metered taxi to your destination. The journey to the hotel takes approximately 30 minutes, depending on the traffic conditions. Taxis in Surabaya are known for their affordability and reliability, making them a convenient choice for travelers. Another option for reaching Oakwood Hotel & Residence Surabaya is by utilizing the hotel's airport transfer service. The hotel offers a comfortable and private transfer service, where a professional driver will pick you up from the airport and drive you directly to the hotel. This option provides a hassle-free and seamless experience, especially for those who prefer a more personalized and convenient mode of transportation. No matter which transportation option you choose, once you arrive at Oakwood Hotel & Residence Surabaya, you will be greeted with warm hospitality and a range of modern amenities. The hotel features spacious and well-appointed rooms, a fitness center, an outdoor pool, and multiple dining options. With its convenient location in Kenjeran, Surabaya, guests can easily explore nearby attractions such as Kenjeran Park and Kenjeran Beach. Whether you're visiting Surabaya for business or leisure, Oakwood Hotel & Residence Surabaya provides a perfect base for your stay.

Explore Surabaya's Rich Heritage and Cultural Attractions near Oakwood Hotel & Residence Surabaya

Nestled in the heart of Surabaya, Oakwood Hotel & Residence Surabaya offers easy access to several notable landmarks and attractions. Just a short distance away, you'll find the iconic Jalesveva Jayamahe Monument, a towering structure that commemorates the Indonesian Navy's heroic past. Immerse yourself in history at the nearby Museum Mpu Tantular, where you can explore a vast collection of Javanese art and cultural artifacts. For those seeking spiritual enlightenment, the Four Face Buddha Statue is a must-visit. This sacred site attracts visitors from all walks of life, offering a serene atmosphere for reflection and prayer. Additionally, adventure enthusiasts can indulge in thrilling activities at PARK Circuit, a popular go-karting track that promises an adrenaline-pumping experience. If you're interested in Surabaya's rich cinematic history, head to the Blockbuster Museum Surabaya. This unique museum showcases the evolution of Indonesian cinema, featuring vintage movie posters and memorabilia. For your convenience, Oakwood Hotel & Residence Surabaya is also located near healthcare facilities such as Puskesmas Pembantu Karang Empat and Rumah Sakit Paru Surabaya, ensuring peace of mind during your stay. With its prime location, Oakwood Hotel & Residence Surabaya offers a perfect base to explore the city's cultural treasures and landmarks.

Conveniently Located Near Public Transport Stations in Surabaya

Situated in the heart of Surabaya, Oakwood Hotel & Residence Surabaya offers easy access to several public transport stations, making it an ideal choice for both business and leisure travelers. Just a short walk away, guests will find Benteng Station, Depo Pertamina Station, and Kalimas Station, providing convenient transportation options to explore the city and its surrounding areas. Benteng Station, located within walking distance from the hotel, is a major transportation hub in Surabaya. From here, guests can easily catch trains to various destinations in the city and beyond. Whether you're planning to visit popular attractions like the House of Sampoerna or explore the vibrant shopping districts, Benteng Station offers a convenient starting point. Depo Pertamina Station is another nearby public transport option, offering access to buses and trains. This station provides a convenient way to travel around Surabaya and discover its diverse neighborhoods. Whether you're heading to the famous Suramadu Bridge or exploring the historic Arab Quarter, Depo Pertamina Station is a great starting point for your adventures. Kalimas Station, located just a short distance from the hotel, is another convenient public transport option. From here, guests can easily access buses and trains to explore Surabaya's cultural and historical landmarks. Whether you're interested in visiting the beautiful Masjid Ampel or experiencing the vibrant atmosphere of Pasar Atom, Kalimas Station provides a convenient and efficient way to get around the city. With its strategic location near these public transport stations, Oakwood Hotel & Residence Surabaya offers guests the opportunity to easily explore all that Surabaya has to offer. Whether you're here for business or leisure, the hotel's proximity to these transport options ensures a hassle-free and enjoyable stay.

A Culinary Adventure Awaits

Indulge in a culinary adventure right at your doorstep when you stay at Oakwood Hotel & Residence Surabaya. With a variety of dining options in the vicinity, you'll be spoilt for choice. Start your day with a hearty breakfast at Botanika - Kertajaya Indah, where you can savor freshly baked pastries and aromatic coffee. For a taste of local flavors, head to Ronggolawe Meatball or Pawon Rempah Resto, known for their authentic Indonesian cuisine. Nasi Madura Suramadu is another must-visit, offering delicious Madurese dishes. If you're craving international fare, Resto Quenn 99 and G-CHICK are popular choices. For a comforting bowl of Soto Ayam, make your way to Soto Ayam Cak Di, while seafood lovers will delight in the dishes served at Warung Ikan Cak Yu. Astrid Kitchen Center is perfect for those seeking a fusion of Asian and Western flavors, and Pangsit Mie Gajahmada is a go-to spot for mouthwatering noodle dishes. With such a diverse range of dining options nearby, your taste buds are in for a treat during your stay at Oakwood Hotel & Residence Surabaya.

Shop 'til You Drop at Galaxy Mall

Located just a stone's throw away from Oakwood Hotel & Residence Surabaya, Galaxy Mall is a shopper's paradise. With its impressive selection of over 500 retail stores, this sprawling shopping complex offers something for everyone. From high-end fashion boutiques to budget-friendly shops, you'll find a wide range of local and international brands to choose from. Indulge in a shopping spree as you explore the mall's multiple floors, each dedicated to a different category of goods. Whether you're in search of trendy clothing, electronics, cosmetics, or home decor, Galaxy Mall has it all. After a day of retail therapy, recharge at one of the mall's many dining options, offering a variety of local and international cuisines. With its convenient location and endless shopping possibilities, Galaxy Mall is a must-visit destination for all shopaholics visiting Surabaya.

Affordable Luxury: Oakwood Hotel & Residence Surabaya

When it comes to finding a perfect blend of luxury and affordability in Surabaya, look no further than Oakwood Hotel & Residence. With an average room price of just $77, this upscale hotel offers an exceptional value for money. Compared to the city's average room price of $28, Oakwood Hotel & Residence Surabaya stands out as a true gem in terms of both quality and affordability. Step into the elegant lobby of Oakwood Hotel & Residence Surabaya and be greeted by a warm and inviting atmosphere. The hotel boasts a range of well-appointed rooms and suites, each thoughtfully designed to provide ultimate comfort and relaxation. From spacious layouts to modern amenities, every detail has been carefully considered to ensure a memorable stay. While other hotels in the city may charge a premium for their services, Oakwood Hotel & Residence Surabaya offers a refreshing alternative. Guests can indulge in the hotel's luxurious facilities, including a fitness center, swimming pool, and spa, without breaking the bank. Whether you're traveling for business or leisure, Oakwood Hotel & Residence Surabaya is the perfect choice for those seeking a truly remarkable experience at an unbeatable price.

A Delightful Stay at Oakwood Hotel & Residence Surabaya

Guests rave about the overall experience at Oakwood Hotel & Residence Surabaya, praising its delicious breakfast, clean rooms, and great location. The staff is consistently described as friendly, helpful, and responsive, ensuring a pleasant stay for all visitors. The spacious rooms with nice views offer a comfortable and relaxing atmosphere, making guests feel right at home. With excellent service and a warm atmosphere, it's no wonder that guests are already planning their return to this remarkable hotel.

Luxurious Comfort and Exceptional Service at Oakwood Hotel & Residence Surabaya

Discover a haven of luxurious comfort and exceptional service at Oakwood Hotel & Residence Surabaya. With an impressive overall rating of 9.3, this hotel has consistently received high praise from its satisfied guests. From the moment you step into the elegant lobby, you'll be captivated by the warm and inviting ambiance that sets the stage for a truly memorable stay. One of the standout features of Oakwood Hotel & Residence Surabaya is its excellent value for money, earning a remarkable rating of 9.2. Guests appreciate the hotel's commitment to providing top-notch amenities and services without compromising on affordability. Whether you're traveling for business or leisure, you'll find that every penny spent here is well worth it. The hotel's facilities also receive high accolades, with a rating of 9.1. From the well-equipped fitness center to the refreshing outdoor pool, Oakwood Hotel & Residence Surabaya offers an array of amenities to cater to every guest's needs. Whether you want to stay active or simply unwind and relax, you'll find everything you need right at your fingertips. Cleanliness is of utmost importance at Oakwood Hotel & Residence Surabaya, and it shows in their outstanding rating of 9.5. The housekeeping team takes great pride in ensuring that every corner of the hotel is immaculate, creating a pristine and hygienic environment for guests to enjoy. You can rest easy knowing that your comfort and well-being are their top priorities. Situated in a prime location, Oakwood Hotel & Residence Surabaya boasts a rating of 9.2 for its convenient location. Whether you're here for business or pleasure, you'll find yourself just a stone's throw away from the city's major attractions, shopping malls, and dining options. Exploring the vibrant city of Surabaya has never been easier. Last but certainly not least, the staff at Oakwood Hotel & Residence Surabaya consistently deliver exceptional service, earning a remarkable rating of 9.3. From the friendly front desk team to the attentive housekeeping staff, every member of the hotel's dedicated team goes above and beyond to ensure that your stay is nothing short of perfect. Their genuine warmth and professionalism will make you feel right at home. Experience the epitome of luxury, comfort, and outstanding service at Oakwood Hotel & Residence Surabaya. With its impressive ratings for value, facilities, cleanliness, location, and staff performance, this hotel is the ideal choice for discerning travelers seeking an unforgettable stay in Surabaya, Indonesia.

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Amenities and facilities

Exceptional
Facilities

9.2

Most talked about facilities

Breakfast

5 mentions

Housekeeping

5 mentions

Swimming Pool

2 mentions

Food & Dining

1 mention

Languages spoken
  • English
  • Indonesian
  • Japanese
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Golf course [on-site]
  • Massage
  • Pool with view
  • Swimming pool [indoor]
Cleanliness and safety
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Buffet
Restaurants on site
Spice Restaurant
  • Menu: Buffet, A-la-carte
Deckside
  • Menu: Buffet

Location

Jalan Raya Kertajaya Indah, Kenjeran, Surabaya, Indonesia, 60115
Exceptional
Location

9.3

Airports
  • Juanda International Airport (SUB)
    11.0 km
  • Abdul Rachman Saleh Airport (MLG)
    73.5 km
Public transportation
  • Gubeng Train Station
    3.6 km
  • Ngagel
    3.8 km
Hospital or clinic
  • Miracle Aesthetic Clinic Kertajaya Indah
    40 m
Shopping
  • Tunjungan Plaza
    4.9 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    350 m

What's nearby

Popular landmarks
  • Pakuwon Food Festival
    2.4 km
  • Monkasel (Submarine Monument)
    3.7 km
  • Suramadu National Bridge
    4.7 km
  • Bungkul Park
    4.8 km
  • Tunjungan Plaza
    4.9 km
  • Surabaya's Zoo
    5.2 km
  • Surabaya Town Square
    5.9 km
  • Tugu Pahlawan
    6.1 km
  • Sampoerna Museum
    7.5 km
  • Masjid Nasional Al Akbar Surabaya
    9.6 km
Nearby landmarks
  • Miracle Aesthetic Clinic Kertajaya Indah
    40 m
  • KONI Jawa Timur
    200 m
  • RSU Haji Surabaya
    340 m
  • Surabaya Heart & Vascular Clinic
    390 m
  • Rumah Sakit Umum Haji Surabaya
    390 m
  • Kardia Medika
    400 m
  • Galaxy Mall
    490 m
  • Puskesmas Pembantu Gebang Putih
    610 m
  • Biotest
    700 m
  • Bundaran ITS
    1.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information.
  • A negative COVID-19 test no more than 1 day old must be presented upon check-in; otherwise check-in may be refused.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee535000 IDR
Extras
  • Breakfast charge (unless included in room price)151250 IDR
The property
  • Number of bars/lounges1
  • Number of restaurants1
  • Number of rooms 144

Reviews of Oakwood Hotel & Residence Surabaya from real guests

9.2
Cleanliness9.5
Location9.3
Service9.3
Facilities9.2
Value for money9.2
High score for Surabaya
Rating
9+ Exceptional (297)
8-9 Excellent (56)
7-8 Very Good (53)
6-7 Good (8)
<6 Below Expectation (15)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 430 verified guest comments
12345
10.0
Exceptional
mochammad from Indonesia
Family with young children
Stayed 1 night in April 2023

Great hotel, but breakfast could be more varied”

Great location near the mall

Reviewed April 27, 2023
Auto-translated through generative A.I.

Yang Terhormat Bapak Mochammad, Terima kasih telah meluangkan waktu Bapak dalam memberikan ulasan yang sangat membantu kami untuk meningkatkan pelayanan kami kedepannya. Serta kami mohon maaf yang atas ketidak nyamanan yang ditimbulkan. Kami telah menindak lanjuti dan secara internal, dan sebagai informasi kami menyediakan area untuk merokok di lantai F yang dapat diakses 24 jam. Besar harapan kami untuk dapat diberikan kesempatan untuk melayani Bapak kembali. Hormat saya, Joko Mulyono Executive Assistant Manager

Responded April 29, 2023
Oakwood Hotel & Residence Surabaya
10.0
Exceptional
Wiwik from Indonesia
Family with young children
Stayed 1 night in May 2022

Helpfull Staffs”

We really had a great time at Oakwood Two bedroom apartments on 7-8 May 2022. We booked 3 units for 12 persons to have Eid family gathering at 1709, 1809 and 1909. We were not in the same floor but we can easily visit each other because the staffs gave us additional keys for other units. Everything is satisfying. We got Slice Welcome cake in each unit, we're impressed with the cleanliness and the high class equipments. All the staffs gave their best services, especially Mr. Purwadi who served me Nasi Biryani my fave menu when I could not find it on my breakfast because the menu is always be rotated. Miss Fia who welcome to help me taking our family pictures on breakfast time . Miss Pita with her smile helping me checking out and take our nice pics also. The location is pretty good, it is close to GalaxyMall. Superindo swalayan is in front of the hotel. Hope they'll provide Playground soon. Thank you, Oakwood.. We'll be back 🥰

Reviewed May 08, 2022

Dear Ibu Wiwik, Thank you for taking the time to share your experience with us. Your feedback is truly valued! I genuinely appreciate your complimentary words upon our dedicated team especially Mr. Purwadi, Fio and Pita. I will definitely share your valuable feedback to the team to continuously deliver our service from the heart. We are very excited and look forward to your return. With my best regards, Joko Mulyono

Responded May 10, 2022
Oakwood Hotel & Residence Surabaya
10.0
Exceptional
Suzy from Indonesia
Family with teens
Stayed 1 night in November 2022

Oakwood? Let's give it a try.”

Took a while to find the lobby entrance then parked the rented car. Heard the name of Oakwood in Jakarta but never stayed. Located in a busy city area. Greeted by friendly P Erwin and was pleasantly surprised that one of our 3 rooms was upgraded with laundry and kitchenette. We got even more surprised when entering the room we reserved. Sooo spacious. The bed was so comfy. We were so excited and happy. Despite a slight aircon dripping from the ceiling above the table near the egg area, the breakfast was still mouth-watering. Each of us found what we loved. So many varieties. Left the iphone in the room and it was still untouched. The services received from the minute we walked in until we checked out were nothing but friendly, helpful, n courteous. Oakwood, you have made our stay one of the best highlights of our trip. Thank you.

Reviewed November 08, 2022

Dear Ibu Suzy, Allow me to thank you for having chosen The Oakwood Hotel & Residence Surabaya as your preferred stay and it was delightful to host you! We are happy that you spent unforgettable moments during your visit, and I genuinely appreciate that you were impressed with the service we offered. We hope we have been able to give you some enduring memories of your time in Surabaya. It is our commitment to delight our valued guests and I am proud that our dedicated team especially Erwin has successfully delivered an experience that exceeded your expectations. On behalf of our entire team, we truly hope that this experience brings you back to our hotel for another exceptional stay. With my best regards, Joko Mulyono Executive Assistant Manager

Responded November 20, 2022
Oakwood Hotel & Residence Surabaya
10.0
Exceptional
Suzy from Indonesia
Family with teens
Stayed 1 night in November 2022

Oakwood? Let's give it a try.”

Took a while to find the lobby entrance then parked the rented car. Heard the name of Oakwood in Jakarta but never stayed. The one in Surabaya is located in a busy city area. Greeted by friendly P Erwin and was pleasantly surprised that one of our 3 rooms was upgraded. We got even more surprised when entering the room we reserved. Sooo spacious. The bed was so comfy. We were so excited and happy. Despite a slight aircon dripping from the ceiling above the table near the egg area, the breakfast was still mouth-watering. Each of us found what we loved. So many varieties. Left the iphone in the room and it was still untouched. The services received from the minute we walked in until we checked out were nothing but friendly, helpful, n courteous. Oakwood, you have made our stay one of the best highlights of our trip. Thank you.

Reviewed November 10, 2022

Dear Ibu Suzy, Allow me to thank you for having chosen The Oakwood Hotel & Residence Surabaya as your preferred stay and it was delightful to host you! We are happy that you spent unforgettable moments during your visit, and I genuinely appreciate that you were impressed with the service we offered. We hope we have been able to give you some enduring memories of your time in Surabaya. It is our commitment to delight our valued guests and I am proud that our dedicated team especially Erwin has successfully delivered an experience that exceeded your expectations. On behalf of our entire team, we truly hope that this experience brings you back to our hotel for another exceptional stay. With my best regards, Joko Mulyono Executive Assistant Manager

Responded November 20, 2022
Oakwood Hotel & Residence Surabaya
10.0
Exceptional
norashidah from Singapore
Family with teens
Apartment Two Bedrooms
Stayed 4 nights in February 2023

Love the rooms”

Great service & safe place. Well secured hotel. Friendly, clean & nice location. Breakfast starts 6-10.30am. Different menu daily. Loves the swimming pool. No price list for the consumable place in the room. Overall Outstanding.

Reviewed March 09, 2023

Dear Ms. Norashidah, Warm greetings from Oakwood Hotel & Residence Surabaya. We are thrilled by your positive feedback and recommendation, guest satisfaction is our utmost priority, and thanks to your positive comment and feedback, we are able to maintain our service standards. The room service menu is available inside the room, you may take your order through the tab which is displayed on the desk. We will make sure all our guests are well-informed in the near future. The Oakwood Hotel & Residence Surabaya would love onto welcoming you and your family back. With my best regards, Joko Mulyono Executive Assistant Manager

Responded March 13, 2023
Oakwood Hotel & Residence Surabaya
12345
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