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Exterior view, Novotel London Excel Hotel in London
Superior Queen Room with Convertible Sofa, Novotel London Excel Hotel in London
Lobby, Novotel London Excel Hotel in London
Lobby, Novotel London Excel Hotel in London
Interior view, Novotel London Excel Hotel in London
Fitness center, Novotel London Excel Hotel in London
Fitness center, Novotel London Excel Hotel in London

Removed from saved list

8.3

Excellent

3,488 reviews

3,488 reviews

Housekeeping11
View8
Breakfast7
See map
See map

7.9

Very good

Location rating score

Very good location
Parking
Available
Popular landmarks
Tower Bridge 6.8 km
Tower of London 6.9 km
London Eye 9.9 km
Big Ben 10.3 km
The British Museum 10.5 km
National Gallery 10.5 km
Buckingham Palace 11.4 km
Madame Tussauds London 12.4 km
V&A - Victoria and Albert Museum 13.6 km
Natural History Museum 13.9 km
Nearby landmarks
Royal Victoria Dock and Bridge 220 m
London Royal Docks Open Water Swimming 230 m
DLR - Custom House for Excel Metro Station 270 m
DLR - Royal Victoria Metro Station 350 m
Emirates Air Line Cable Car - Greenwich Peninsula 360 m
Emirates Air Line Cable Car - Royal Docks 380 m
ExCeL London Centre 450 m
ExCel Exhibition Centre 460 m
The Crystal 470 m
DLR - West Silvertown Metro Station 570 m

Novotel London Excel Hotel

7 Western Gateway, Royal Victoria Dock,, Canary Wharf, London, United Kingdom, E16 1AA - See map

Make your best journey to London with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Canary Wharf part of London, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous London Eye. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and steamroom on-site.

Highlights

Hygiene Plus

280 meters to public transportation

Check-in [24-hour]

Free Wi-Fi in all rooms!

Currency exchange

ALLSAFE

Your Health and Safety are our Absolute Priority

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Pets allowed

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Fitness center

Sauna

Check-in/out [express]

Luggage storage

Your dates are popular among travelersPopular destination! Properties in London are being booked every minute!
Value for money8.3
Location rating7.9
Nearest airportLondon City Airport (LCY)
Distance to airport1.9 km

Rooms available at Novotel London Excel Hotel

Excellent
Room comfort & quality

8.3

Superior Queen Room with Convertible Sofa
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 sofa bed and 1 double bed
Enter dates to see prices
Standard Queen Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Executive Premium Room with queen-size bed
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Standard Twin Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Standard Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 2 single beds or 1 queen be...
Enter dates to see prices
Standard Queen Room with Convertible Sofa
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Suite
...
  • Room size: 50 m²/538 ft²
  • Shower
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Superior Room with Sofa Bed
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 queen bed and 1 sofa bed
Enter dates to see prices
Executive Premium Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Standard Room with Sofa Bed
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 queen bed and 1 sofa bed
Enter dates to see prices

Frequently asked questions

Does Novotel London Excel Hotel offer spa services?

You can benefit from your stay at Novotel London Excel Hotel all the more by making the most of the property's available spa services that are offered for all its guests to make your evening or night far better.

What types of entertainment are available at Novotel London Excel Hotel?

Novotel London Excel Hotel offers games room while you remain at this property, offering visitors with entertainment value throughout your stay here.

Does Novotel London Excel Hotel have a fitness center?

Absolutely! Novotel London Excel Hotel offers fitness center that is suitably located on site, catering to your active needs to remain in top condition while on vacation. For more details, please contact the property for more information.

Does Novotel London Excel Hotel offer dry cleaning services?

Yes! Novotel London Excel Hotel features dry cleaning service that is available all throughout your stay, ensuring you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

What attractions are in close proximty of Novotel London Excel Hotel that are in walking range?

While remaining at Novotel London Excel Hotel, kick start your holiday by visiting the closest points of interest that are within walking distance to the property which include ExCeL London Centre, ExCel Exhibition Centre, and The Crystal.

What bars are in close proximty of Novotel London Excel Hotel?

While lounging at Novotel London Excel Hotel, enjoy your evening or night out at The Gun or Cutty Sark Tavern to make the most out of your nightlife.

What public parks are within range of Novotel London Excel Hotel?

While remaining at Novotel London Excel Hotel, indulge in your early morning or evening wander at nearby park which include Royal Wharf Gardens, The Tide, and Greenwich Peninsula Ecology Park.

When was Novotel London Excel Hotel built?

Novotel London Excel Hotel was built in 2003.

At what time of the year is Novotel London Excel Hotel most popular?

Novotel London Excel Hotel's most popular month where verified guests travelers have stayed the most is in December.

What is the typical rating that past Couples' have given to Novotel London Excel Hotel?

Past couple travelers that have stayed at this property have given Novotel London Excel Hotel an average rating of 8.6. You can look up on more specific customer assessments, and feedback by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that past Families with older children have given to Novotel London Excel Hotel?

Past families with older children that have stayed at this property have given Novotel London Excel Hotel an average rating of 8.6. You can check out more comprehensive customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

What is the nearest train, metro, or bus station to Novotel London Excel Hotel?

The closest train, metro, or bus station is Lower Sydenham Train Station, 10018.06 m away from Novotel London Excel Hotel.

See map

Explore the neighborhood

What people love about Novotel London Excel Hotel

  • 8.4

    Excellent
    Cleanliness

    "the room is super clean and cosy."

    Sophie

    |

    March 30, 2022

  • 10

    Exceptional
    Cleanliness

    "The hotel is very clean and the room is very spacious with a very comfortable bed ."

    Lakeisha

    |

    February 15, 2022

  • 7.2

    Very good
    Location

    "Location is good and is close to a metro station (Elisabeth Line & DLR) with convenient access to main tourist attractions and Heathrow airport."

    Wai

    |

    January 2, 2023

Overall rating:

8.3

Excellent
3,488 reviews
Cleanliness
8.6
Facilities
8.3
Location
7.9
Read all reviews >
What travelers say they love:
Excellent location, easy to find and close to tube.
Kirsty from United Kingdom
Couple
More about Novotel London Excel Hotel

More about Novotel London Excel Hotel

Novotel London Excel Hotel

Wake up to a magical day and enjoy all that London offers with a stay at Novotel London Excel Hotel.
The facilities and services provided by Novotel London Excel Hotel ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes.
If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Experience high-quality room facilities during your stay at Novotel London Excel Hotel. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with a coffee or tea maker and mini bar in some rooms.
Novotel London Excel Hotel also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
To fill your days, be sure to check out the fantastic facilities offered at Novotel London Excel Hotel. Pamper and indulge yourself with a visit to the steam room, spa and sauna. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Have some relaxing fun with family and friends at the games room.


Around the property

There are many attractions to discover within close proximity to Novotel London Excel Hotel. Learn about the city's art history with a day at The British Museum located 10.5 km away, where you can see collections by famous artists. Pose in front of Tower of London located 6.8 km away, and you can always show your friends the time you went to London.

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Amenities and facilities

Excellent
Facilities

8.3

Most talked about facilities

Breakfast

10 mentions

Housekeeping

9 mentions

View

4 mentions

Taxi

2 mentions

Languages spoken
  • English
  • French
  • German
  • Hungarian
  • Italian
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Hammam
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Restaurants
  • Room service
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]
  • Car park [on-site]
  • Car power charging station
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Blackout curtains
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Mini bar
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Radio
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Buffet
Restaurants on site
UPPER DECK
  • Cuisine: International
  • Menu: Buffet
THE UPPER DECK
  • Cuisine: European, International
  • Menu: Buffet

Location

7 Western Gateway, Royal Victoria Dock,, Canary Wharf, London, United Kingdom, E16 1AA
Very good
Location

7.9

Airports
  • London City Airport (LCY)
    1.9 km 9 min drive
  • Gatwick Airport (LGW)
    41.9 km
Public transportation
  • DLR - Custom House for Excel Metro Station
    270 m 4 min walk
  • DLR - Royal Victoria Metro Station
    350 m 7 min walk
Hospital or clinic
  • Berg's Pharmacy
    1.3 km
Convenience store
  • Tesco Express
    270 m 1 min drive
Cash withdrawal
  • ATM
    120 m 1 min walk

What's nearby

Popular landmarks
  • Tower Bridge
    6.8 km
  • Tower of London
    6.9 km
  • London Eye
    9.9 km
  • Big Ben
    10.3 km
  • The British Museum
    10.5 km
  • National Gallery
    10.5 km
  • Buckingham Palace
    11.4 km
  • Madame Tussauds London
    12.4 km
  • V&A - Victoria and Albert Museum
    13.6 km
  • Natural History Museum
    13.9 km
Nearby landmarks
  • Royal Victoria Dock and Bridge
    220 m
  • London Royal Docks Open Water Swimming
    230 m
  • DLR - Custom House for Excel Metro Station
    270 m
  • DLR - Royal Victoria Metro Station
    350 m
  • Emirates Air Line Cable Car - Greenwich Peninsula
    360 m
  • Emirates Air Line Cable Car - Royal Docks
    380 m
  • ExCeL London Centre
    450 m
  • ExCel Exhibition Centre
    460 m
  • The Crystal
    470 m
  • DLR - West Silvertown Metro Station
    570 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Extras
  • Breakfast charge (unless included in room price)17 GBP
The property
  • Number of bars/lounges1
  • Number of restaurants1
  • Number of rooms 257
  • Year property opened2003
Parking
  • Daily parking fee16 GBP

Property announcements

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Novotel London Excel Hotel from real guests

Provided by verified guests of Agoda
8.3
Cleanliness8.6
Facilities8.3
Location7.9
Room comfort and quality8.3
Service8.5
Value for money8.3
High score for London
Rating
9+ Exceptional (57)
8-9 Excellent (27)
7-8 Very Good (38)
6-7 Good (19)
<6 Below Expectation (16)
Time of the year
Mar - May (38)
Jun - Aug (48)
Sep - Nov (29)
Dec - Feb (42)

Show reviews that mention 

Showing 157 verified guest comments
12345
10.0
Exceptional
NEERAJ from India
Couple
Standard Queen Room with Convertible Sofa
Stayed 2 nights in July 2022

Very Good”

The hotel is located close to the Excel London with direct tube connection through custom house station on Elizabeth line and also through DLR. The property is very big , comfortable. The room size is big with spacious bathroom. The staff was courteous. I couldn’t find a flaw.

Reviewed August 04, 2022

See room deals

10.0
Exceptional
Alice from United Kingdom
Group
Standard Queen Room
Stayed 1 night in November 2021

Lovely hotel!”

The hotel is so clean and modern, spacious and comfortable rooms with lovely bathroom. Really great value for money and the views are great!

Reviewed November 05, 2021

See room deals

10.0
Exceptional
Kirsty from United Kingdom
Couple
Standard Queen Room with Convertible Sofa
Stayed 1 night in February 2022

Excellent location friendly staff”

Excellent location, easy to find and close to tube. We stayed over and went to O2. Parked in car park easily. Will def stay here again!

Reviewed February 17, 2022

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10.0
Exceptional
Raunak from United Kingdom
Couple
Stayed 6 nights in July 2019

Best Option in Royal Victoria/Canary Wharf”

Best value for money option in this area. 20-30 mins from central London. This area is very clean/safe and well connected. Tesco is walking distance for grocery/sweets/beverages.

Reviewed March 02, 2020

See room deals

10.0
Exceptional
LESLIE from United Kingdom
Couple
Standard Queen Room with Convertible Sofa
Stayed 1 night in March 2022

Exceptional”

Stayed there for one night wasn’t disappointed very clean and professional staff very helpful indeed, restaurants are walking distance situated over looking the water.

Reviewed March 05, 2022

See room deals

10.0
Exceptional
Lakeisha from United Kingdom
Couple
Standard Queen Room
Stayed 1 night in February 2022

My stay was amazing ”

The hotel is very clean and the room is very spacious with a very comfortable bed .

Reviewed February 16, 2022

See room deals

10.0
Exceptional
sharaz from United Kingdom
Business traveler
Superior Queen Room with Convertible Sofa
Stayed 1 night in May 2022

Really impressed 👏 ”

I am very pleased I picked Novatel Excel it was a great experience.

Reviewed May 22, 2022

See room deals

10.0
Exceptional
Susan from United Kingdom
Couple
Standard Queen Room
Stayed 1 night in December 2021

Exceptional”

Very clean well appointed room. Quiet and furnished to a high standard. Light and airy

Reviewed December 06, 2021

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10.0
Exceptional
Zuraide from United Kingdom
Solo traveler
Standard Queen Room
Stayed 1 night in February 2022

Great hotel ”

Beautiful hotel amazing facilities great customer service very friendly staff overall a great stay definitely going back very soon.

Reviewed February 05, 2022

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10.0
Exceptional
malcolm from United Kingdom
Couple
Stayed 3 nights in December 2019

The hotel was great location friendly staff good breakfast yes can’t fault it 👍🏼”

The location close to the cable car 🚠 that offers easy means of travel into the heart of London 🥳🍷🥂

Reviewed January 06, 2020

See room deals

9.6
Exceptional
Paula from United Kingdom
Couple
Standard Queen Room
Stayed 1 night in June 2022

Exceptional”

Hotel lovely staff were lovely but breakfast could have done with a bit More order! One toasting machine did not work when There were 20 people Wanting toast. That was the only downside!

Reviewed June 19, 2022

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10.0
Exceptional
Jaydon from United Kingdom
Couple
Standard Queen Room
Stayed 1 night in February 2022

Exceptional”

Amazing place to stay, the room is unreal. I was on the top floor the view was crazy!

Reviewed February 16, 2022

See room deals

10.0
Exceptional
Vjaceslavs from Latvia
Solo traveler
Standard Queen Room
Stayed 7 nights in December 2021

Exceptional”

Grear place, great staff, great walking

Reviewed December 16, 2021

See room deals

10.0
Exceptional
Vjaceslavs from Latvia
Solo traveler
Standard Queen Room
Stayed 4 nights in January 2022

Great as always”

All good, hard to complain

Reviewed January 27, 2022

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10.0
Exceptional
Mariyam from United Kingdom
Couple
Standard Queen Room
Stayed 1 night in March 2022

TV”

Need to get smart Tv

Reviewed April 01, 2022

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9.6
Exceptional
Jenny from Malaysia
Family with teens
Superior Queen Room with Convertible Sofa
Stayed 1 night in March 2022

Nice hotel”

Very close to excel exhibition Center. Staff were helpful

Reviewed March 15, 2022

See room deals

8.8
Excellent
Shiji from United Kingdom
Family with young children
Superior Queen Room with Convertible Sofa
Stayed 2 nights in February 2022

Good service”

we stayed in the hotel for 2 nights and we had a problem with the initial room and they changed it for us which is an nice room with good view. really nice. breakfast good. I will stay again.

Reviewed February 23, 2022

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8.4
Excellent
Sophie from United Kingdom
Couple
Standard Queen Room
Stayed 1 night in March 2022

Great Hotel”

I lay minute booked this hotel to got to a concert. Easy access to O2 through cable cars and tube in the way back. Great value for money. Thank you to all the staff and especially to supervisor who allow me and my boyfriend to get a drink once the bar had already stuff. Also the room is super clean and cosy.

Reviewed March 30, 2022

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9.2
Exceptional
Gena from United Kingdom
Family with teens
Superior Queen Room with Convertible Sofa
Stayed 1 night in May 2022

Weekend in London ”

We had a lovely stay at this hotel.

Reviewed May 16, 2022

See room deals

8.8
Excellent
Mitch from United Kingdom
Couple
Standard Queen Room with Convertible Sofa
Stayed 1 night in September 2021

Very good stay. ”

Was very happy with the quality of the room, which is very reasonably priced considering quality and location. Would definitely recommend, and will be staying again in the future.

Reviewed September 21, 2021

See room deals

Hi Mitch, Cheers to your review. We're very glad to read you've enjoyed your stay with us and will look out for your next visit. Many thanks, Aurelija Revuckaite Guest Experience Manager

Responded September 28, 2021
Novotel London Excel Hotel
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