Experience Luxury and Comfort at Muong Thanh Luxury Quang Ninh Hotel
Welcome to Muong Thanh Luxury Quang Ninh Hotel, a 5-star haven of luxury and comfort nestled in the breathtaking city of Hạ Long, Vietnam. With its prime location just 210 minutes away from the airport, this hotel offers convenience and accessibility for both business and leisure travelers.
Step into the elegant lobby of Muong Thanh Luxury Quang Ninh Hotel and be greeted by warm smiles and impeccable service. Check-in begins at 02:00 PM, allowing you to start your stay at your own pace. The hotel, which was last renovated in 2013, boasts modern and stylish interiors, ensuring a truly memorable experience for every guest.
Located just 7.1 km from the city center, Muong Thanh Luxury Quang Ninh Hotel offers a peaceful retreat away from the hustle and bustle of city life. Its 508 well-appointed rooms provide a comfortable sanctuary for guests to relax and unwind. Whether you choose a cozy standard room or indulge in a luxurious suite, each accommodation is equipped with modern amenities and tasteful decor, ensuring a restful stay.
Families traveling with young children will appreciate the hotel's child policy. Muong Thanh Luxury Quang Ninh Hotel allows children between the ages of 5 to 5 to stay free of charge, making it an ideal choice for a family vacation. Spend quality time together exploring the nearby attractions or simply relax by the hotel's swimming pool, surrounded by lush greenery.
When it's time to bid farewell to this enchanting hotel, check-out is until 12:00 PM, allowing you to enjoy a leisurely morning before continuing your journey. Whether you're seeking a tranquil getaway or a luxurious escape, Muong Thanh Luxury Quang Ninh Hotel promises an unforgettable experience filled with comfort, convenience, and warm hospitality.
Endless Entertainment at Muong Thanh Luxury Quang Ninh Hotel
At Muong Thanh Luxury Quang Ninh Hotel, the entertainment options are truly endless. Whether you're looking to indulge in some retail therapy, try your luck at the casino, or simply unwind with a drink at the bar, this hotel has it all.
For those seeking relaxation, the hotel offers a range of wellness facilities including a massage center, sauna, steam room, and spa. Treat yourself to a rejuvenating massage or unwind in the serene atmosphere of the sauna and steam room. The spa offers a variety of treatments and therapies to help you unwind and rejuvenate.
If you're in the mood for some fun and excitement, head to the shared lounge/TV area where you can catch up on your favorite shows or engage in lively conversations with fellow guests. For those who love to sing their hearts out, the karaoke room is the perfect place to showcase your talent and have a memorable night with friends and family.
Don't forget to explore the gift/souvenir shop, where you can find unique mementos to take back home as a reminder of your wonderful stay at Muong Thanh Luxury Quang Ninh Hotel. With such a wide range of entertainment facilities, you'll never have a dull moment during your stay at this exceptional hotel.
Stay Active and Energized at Muong Thanh Luxury Quang Ninh Hotel
At Muong Thanh Luxury Quang Ninh Hotel, staying active and energized is made easy with a wide range of sports facilities available to guests. The hotel boasts a state-of-the-art fitness center, equipped with modern exercise machines and equipment, perfect for those who want to maintain their fitness routine while on vacation. Whether you prefer cardio workouts or strength training, you'll find everything you need to stay in shape.
For those who enjoy outdoor activities, the hotel offers tennis courts where guests can engage in friendly matches or practice their serves. The well-maintained courts provide a great opportunity to improve your tennis skills while enjoying the beautiful surroundings. After a challenging game, take a refreshing dip in the outdoor pool, which is also perfect for leisurely swims under the sun.
If you prefer a more casual form of recreation, the hotel provides table tennis facilities where you can enjoy a friendly game with friends or family. Additionally, the poolside bar offers a relaxing atmosphere where you can unwind after a workout or a game, and enjoy refreshing drinks and snacks. With all these sports facilities available, Muong Thanh Luxury Quang Ninh Hotel ensures that guests can stay active, have fun, and make the most of their stay.
Convenience Facilities at Muong Thanh Luxury Quang Ninh Hotel
Experience the epitome of convenience at Muong Thanh Luxury Quang Ninh Hotel. With a range of exceptional facilities and services, your stay here will be nothing short of extraordinary. Enjoy the convenience of 24-hour room service, ensuring that your needs are met at any time of the day. Take advantage of the laundry service, allowing you to travel light and have your clothes cleaned effortlessly. The hotel also offers room service, providing you with a delectable dining experience in the comfort of your own room.
For your peace of mind, safety deposit boxes are available, allowing you to securely store your valuables. The attentive concierge service is always ready to assist you with any inquiries or requests you may have. Stay connected with Wi-Fi in public areas, ensuring you can easily access the internet throughout the hotel.
Additionally, the hotel offers a designated smoking area for guests who prefer to smoke. Free Wi-Fi is available in all rooms, allowing you to stay connected and browse the web with ease. The dry cleaning service and express check-in/check-out options further enhance your convenience. Luggage storage is provided, giving you the freedom to explore without the burden of carrying your bags.
Rest assured that your room will be impeccably cleaned with daily housekeeping services. Muong Thanh Luxury Quang Ninh Hotel goes above and beyond to ensure that your stay is hassle-free and convenient, leaving you with nothing to worry about except enjoying your time in Hạ Long, Vietnam.
Convenient Transport Facilities at Muong Thanh Luxury Quang Ninh Hotel
Muong Thanh Luxury Quang Ninh Hotel offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. With airport transfer services available, travelers can easily reach the hotel upon arrival at Hạ Long. The hotel also provides tours to popular attractions in the area, allowing guests to explore the beauty of the surrounding landscape with ease.
For guests who prefer to have their own transportation, Muong Thanh Luxury Quang Ninh Hotel offers a car park onsite, making it convenient for those traveling with their own vehicles. Additionally, car hire services are available for those who wish to explore the city at their own pace.
If you prefer to leave the driving to someone else, the hotel also provides a taxi service for guests to easily get around the city. With a car park free of charge, guests can rest assured that their vehicles are safely parked while they enjoy their stay at Muong Thanh Luxury Quang Ninh Hotel.
Luxurious Room Facilities at Muong Thanh Luxury Quang Ninh Hotel
Indulge in a world of comfort and convenience at Muong Thanh Luxury Quang Ninh Hotel, where every room is equipped with top-notch facilities to ensure a delightful stay. Step into your spacious and elegantly designed room, and be greeted by the refreshing blast of air conditioning, creating the perfect ambiance for relaxation.
Unleash your inner diva as you get ready for the day with the help of a hair dryer, provided in every room. Stay entertained and catch up on your favorite shows with the television featuring satellite/cable TV channels. Quench your thirst with a refreshing drink from the well-stocked mini bar, offering a selection of beverages to suit every taste.
For a truly immersive experience, indulge in the luxury of blackout curtains, allowing you to sleep peacefully without any disturbance from outside lights. Pamper yourself with the complimentary toiletries provided, ensuring a refreshing and rejuvenating stay. Muong Thanh Luxury Quang Ninh Hotel leaves no stone unturned when it comes to providing the finest room facilities, ensuring an unforgettable stay for every guest.
Indulge in Exquisite Dining at Muong Thanh Luxury Quang Ninh Hotel
At Muong Thanh Luxury Quang Ninh Hotel, dining is an experience that will delight your senses and satisfy your cravings. With a variety of dining facilities available, you can indulge in exquisite cuisine throughout your stay.
Start your day with a sumptuous breakfast buffet at our restaurant, where an array of international and local dishes await. From freshly baked pastries to made-to-order omelets, there is something to please every palate.
For a quick bite or a caffeine fix, head to our coffee shop, where you can enjoy a selection of freshly brewed coffees, teas, and light snacks. Whether you're catching up with friends or simply enjoying some alone time, the cozy ambiance and friendly service will make your visit truly enjoyable.
If you prefer the convenience of dining in the comfort of your room, our 24-hour room service is at your disposal. From gourmet meals to late-night snacks, our extensive menu offers a wide range of options to cater to your cravings.
At Muong Thanh Luxury Quang Ninh Hotel, we understand that every guest has unique dietary preferences and requirements. That's why we offer grocery deliveries, ensuring that you have access to your favorite snacks and beverages throughout your stay.
With our commitment to providing exceptional service, our dedicated staff ensures that your dining experience is nothing short of extraordinary. From daily housekeeping to personalized recommendations, we go above and beyond to make your stay truly memorable. So come and indulge in the culinary delights at Muong Thanh Luxury Quang Ninh Hotel, where every meal is a celebration of flavors.
Experience Luxury and Comfort at Muong Thanh Luxury Quang Ninh Hotel
Indulge in a world of luxury and comfort at Muong Thanh Luxury Quang Ninh Hotel in Hạ Long, Vietnam. With a range of exquisite room offerings, this hotel promises a truly unforgettable stay. Choose from the Deluxe Double, Deluxe Twin, Executive Suite, Grand Suite, Premium Deluxe Double, or Premium Deluxe Twin rooms, each thoughtfully designed to cater to your every need.
Whether you're traveling alone, with a partner, or with family and friends, Muong Thanh Luxury Quang Ninh Hotel has the perfect room for you. The Deluxe Double room offers a spacious 35 square meters of elegance and features a comfortable Queen bed. If you prefer separate beds, the Deluxe Twin room offers 34 square meters of space with two Single beds. For those seeking a more luxurious experience, the Executive Suite provides a generous 68 square meters of opulent living space with a King bed, while the Grand Suite offers a remarkable 82 square meters of pure indulgence.
By booking your stay at Muong Thanh Luxury Quang Ninh Hotel through Agoda, you can enjoy the best prices and a hassle-free experience. Agoda guarantees the lowest rates, ensuring that you get the most value for your money. With Agoda's user-friendly platform, you can easily browse and select your preferred room type, making the booking process quick and convenient. Experience luxury, comfort, and unbeatable prices by choosing Muong Thanh Luxury Quang Ninh Hotel and Agoda for your next getaway.
Discover the Enchanting Beauty of Ha Long in Hạ Long, Vietnam
Nestled along the stunning coastline of northern Vietnam, Ha Long is a breathtaking destination that captivates visitors with its natural beauty and rich cultural heritage. As the gateway to the UNESCO World Heritage Site of Ha Long Bay, this enchanting city offers a myriad of attractions and activities for travelers to explore.
Ha Long Bay, with its emerald waters and towering limestone karsts, is undoubtedly the highlight of any visit to the region. Embark on a cruise through the bay and marvel at the picturesque scenery, dotted with thousands of limestone islands and hidden caves. For a closer encounter with nature, take a kayak tour and paddle through the tranquil waters, discovering hidden lagoons and secluded beaches along the way.
Aside from its natural wonders, Ha Long also boasts a vibrant local culture and history. Visit the bustling Bai Chay Market to experience the lively atmosphere and indulge in a variety of local delicacies. Immerse yourself in the city's history at the Quang Ninh Museum, where you can learn about the region's mining heritage and traditional customs.
With its stunning landscapes and rich cultural heritage, Ha Long in Hạ Long, Vietnam, is a destination that promises an unforgettable experience for every traveler. Whether you're seeking adventure, relaxation, or cultural immersion, this captivating city has it all.
Convenient Transportation from the Nearest Airports to Muong Thanh Luxury Quang Ninh Hotel
Muong Thanh Luxury Quang Ninh Hotel, located in the breathtaking city of Hạ Long, Vietnam, offers a luxurious and comfortable stay for travelers. When it comes to reaching this exquisite hotel from the nearest airports, there are a few convenient transportation options available.
For those arriving at Noi Bai International Airport in Hanoi, the most common and hassle-free way to reach Muong Thanh Luxury Quang Ninh Hotel is by hiring a private taxi or booking a transfer service. The journey from the airport to the hotel takes approximately 2.5 to 3 hours, depending on the traffic conditions. This option allows you to sit back, relax, and enjoy the scenic landscapes of Vietnam as you make your way to the hotel.
Alternatively, if you prefer a more budget-friendly option, you can take a public bus from Noi Bai International Airport to Hanoi's city center, and then catch a bus or book a shuttle service to Hạ Long. This option may take a bit longer, but it offers a chance to experience the local culture and interact with fellow travelers along the way.
For those arriving at Van Don International Airport, located closer to Hạ Long, the journey to Muong Thanh Luxury Quang Ninh Hotel is much shorter. You can easily find taxis or car rental services at the airport to take you directly to the hotel, which is approximately a 1-hour drive away.
No matter which airport you arrive at, Muong Thanh Luxury Quang Ninh Hotel offers a convenient and comfortable base for exploring the stunning landscapes and attractions of Hạ Long, Vietnam. With its luxurious amenities, friendly staff, and strategic location, this hotel is the perfect choice for a memorable stay in this enchanting city.
Explore the Enchanting Landmarks and Attractions near Muong Thanh Luxury Quang Ninh Hotel
Nestled in the captivating city of Hạ Long, Muong Thanh Luxury Quang Ninh Hotel offers easy access to a plethora of remarkable landmarks and attractions. From ancient caves to thrilling amusement parks, there is something for everyone to enjoy in the vicinity of the hotel.
One of the must-visit landmarks near the hotel is the Dau Go Grotto. This mesmerizing cave boasts stunning stalactites and stalagmites, creating a surreal atmosphere that will leave you in awe. Another nearby attraction is the Sun World Ha Long Park, a sprawling amusement park offering a wide range of thrilling rides and entertainment options for both kids and adults. Don't miss the Dragon Park within the complex, where you can experience exhilarating roller coasters and captivating shows.
For those seeking tranquility amidst nature, the hotel's location provides easy access to several enchanting islets. Explore the beauty of Dam Bac Islet, Cat Nang Islet, and Cay Si Islet, each offering breathtaking views and a serene ambiance. If you're up for an adventure, head to Ong Mo Islet and embark on a thrilling kayaking or snorkeling excursion.
Additionally, the hotel is just a stone's throw away from the picturesque Bai Chay Beach. Sink your toes into the soft sand, bask in the warm sun, and take a refreshing dip in the crystal-clear waters. Marvel at the unique rock formations of Mua Hoa Islet and No Islet, adding a touch of natural wonder to your stay.
With such a diverse range of landmarks and attractions nearby, Muong Thanh Luxury Quang Ninh Hotel is the perfect base for exploring the captivating wonders of Hạ Long. Whether you're seeking adventure, relaxation, or cultural immersion, this hotel's location ensures that you'll have an unforgettable experience.
Convenient Access to Public Transport at Muong Thanh Luxury Quang Ninh Hotel
Located just a short distance from Halong Train Station, Muong Thanh Luxury Quang Ninh Hotel offers guests convenient access to public transport options, making it an ideal choice for travelers looking to explore the beautiful city of Hạ Long. The hotel is situated within walking distance of the train station, allowing guests to easily access and explore the surrounding areas.
For those looking to venture further afield, the hotel is also conveniently located near several bus stops, providing easy access to other parts of Hạ Long and beyond. Whether you're planning to visit the famous Halong Bay or explore the vibrant city center, the nearby bus stops offer a convenient and affordable way to get around.
Additionally, taxis and ride-sharing services are readily available near the hotel, making it even easier for guests to navigate the city. Whether you prefer the convenience of a taxi or the affordability of public transportation, Muong Thanh Luxury Quang Ninh Hotel's location ensures that you have plenty of options to choose from when it comes to exploring the city and its surrounding areas.
A Gastronomic Delight in the Vicinity
When it comes to dining options, Muong Thanh Luxury Quang Ninh Hotel is surrounded by an array of tantalizing choices. Guests can indulge in mouthwatering barbecued delights at Papa's BBQ Restaurant, or savor a cup of aromatic coffee at Rock King Coffee Koi. For those craving authentic Vietnamese cuisine, Thuy Chung Restaurant is just a stone's throw away, offering delectable local dishes. If you're in the mood for international flavors, Soul Bowl at Citadines Marina Ha Long and Sakurajima Corner are excellent choices. Eco Cafe is the perfect spot to unwind and enjoy a cup of coffee amidst a serene ambiance. For a breathtaking dining experience with stunning views of the bay, On The Rocks at Citadines Marina Halong is a must-visit. If you're looking to embark on a culinary adventure, Halong One Day Cruise offers a unique dining experience on a boat. And for pizza lovers, 14 Pizza Halong is the go-to place. Lastly, Summaul Korean Restaurant serves up delicious Korean delicacies for those craving a taste of Seoul. With such a diverse range of dining options, guests at Muong Thanh Luxury Quang Ninh Hotel are spoilt for choice when it comes to satisfying their taste buds.
Shop 'til you drop in the heart of Hạ Long
Nestled in the heart of Hạ Long, Muong Thanh Luxury Quang Ninh Hotel is surrounded by a plethora of shopping landmarks that are sure to delight any avid shopper. Just a stone's throw away is the famous Ha Long Night Market, where you can immerse yourself in a vibrant atmosphere and browse through a wide array of local handicrafts, souvenirs, and delicious street food. For a more modern shopping experience, head over to Halong Marine Plaza, a bustling shopping complex that houses a variety of international and local brands, as well as a cinema and entertainment center. If you're looking for a one-stop shopping destination, Bai Chay Commercial Center is the place to go. Here, you'll find a multitude of shops, boutiques, and department stores offering everything from fashion and accessories to electronics and home goods. Whether you're in search of unique mementos, trendy fashion finds, or everyday essentials, Muong Thanh Luxury Quang Ninh Hotel's surrounding shopping landmarks have got you covered.
Affordable Luxury: Muong Thanh Luxury Quang Ninh Hotel's Competitive Pricing
Discover the perfect blend of luxury and affordability at Muong Thanh Luxury Quang Ninh Hotel. With an average room price of just $78, this hotel offers exceptional value for money, allowing you to indulge in a lavish experience without breaking the bank.
Compared to the average price of a hotel room in Hạ Long, which stands at $233, Muong Thanh Luxury Quang Ninh Hotel provides a wallet-friendly alternative without compromising on quality. You'll be pleasantly surprised by the range of amenities and services available at this price point, ensuring a comfortable and memorable stay.
Whether you're traveling for business or leisure, Muong Thanh Luxury Quang Ninh Hotel offers an unbeatable combination of affordability and luxury. So why settle for less when you can experience the best? Book your stay today and immerse yourself in the opulence of this remarkable hotel.
Excellent Service and Luxury Experience
Muong Thanh Luxury Quang Ninh Hotel offers an exceptional level of service and a luxurious experience that will leave you wanting to return. The staff at this hotel are known for their friendliness and helpfulness, ensuring that your stay is nothing short of perfect. From the moment you arrive, you will be greeted with a warm welcome and attentive service. The hotel's staff goes above and beyond to ensure that all your needs are met, making you feel right at home.
Not only is the service top-notch, but the hotel itself is also a sight to behold. With stunning views, elegant rooms, and delicious food, Muong Thanh Luxury Quang Ninh Hotel offers a complete package for a memorable stay. The rooms are clean and well-maintained, providing a comfortable and luxurious environment for guests. Whether you're traveling for business or leisure, this hotel has everything you need to make your stay enjoyable.
The professionalism and helpfulness of the staff truly sets Muong Thanh Luxury Quang Ninh Hotel apart. They are always ready to assist you with any request or inquiry, ensuring that your stay is stress-free and enjoyable. From the moment you step into the hotel until the time you check out, you can expect nothing but exceptional service. With such positive customer reviews, it's no wonder that this hotel comes highly recommended. Experience the luxury and impeccable service for yourself at Muong Thanh Luxury Quang Ninh Hotel.
A Luxurious Retreat with Exceptional Customer Ratings
Welcome to Muong Thanh Luxury Quang Ninh Hotel, a stunning haven nestled in the picturesque city of Hạ Long, Vietnam. With an impressive overall rating of 8.5, this hotel has garnered praise for its exceptional value, top-notch facilities, and impeccable cleanliness.
One of the standout features of Muong Thanh Luxury Quang Ninh Hotel is its excellent value for money. With an impressive rating of 8.4 for value, guests are delighted by the affordable rates without compromising on quality. Whether you are a budget-conscious traveler or simply seeking great value, this hotel offers a remarkable experience that won't break the bank. From the moment you step into the elegant lobby to the time you retire to your comfortable room, you'll be treated to a luxurious stay that exceeds expectations.
The hotel's facilities also receive high praise, with a rating of 8.4. Guests have access to a range of amenities that cater to both leisure and business travelers. Take a dip in the sparkling swimming pool, unwind at the spa and wellness center, or maintain your fitness routine at the well-equipped gym. With such a wide array of facilities, you'll find everything you need for a relaxing and enjoyable stay.
While the food and dining rating stands at 7.0, the hotel's prime location compensates for it. With a stellar rating of 9.0 for location, Muong Thanh Luxury Quang Ninh Hotel offers convenient access to popular attractions, stunning beaches, and vibrant local markets. Immerse yourself in the rich culture and natural beauty of Hạ Long, knowing that you are just moments away from all the excitement the city has to offer.
The hotel's commitment to cleanliness is evident with a rating of 8.6. Guests can expect spotlessly clean rooms and public areas, ensuring a comfortable and hygienic environment throughout their stay. The attention to detail and high standards of cleanliness contribute to a truly enjoyable and worry-free experience.
The staff at Muong Thanh Luxury Quang Ninh Hotel also receive accolades for their exceptional performance, with a rating of 8.4. Friendly, attentive, and professional, the staff go above and beyond to ensure that every guest feels welcomed and well taken care of. From check-in to check-out, you can expect personalized service that will make your stay truly memorable.
Experience the epitome of luxury and hospitality at Muong Thanh Luxury Quang Ninh Hotel. With its outstanding customer ratings for value, facilities, cleanliness, location, and staff performance, this hotel guarantees an unforgettable stay in the heart of Hạ Long, Vietnam.
Great service and excellent location”
Staff proactively helped with luggage, breakfast on the second floor was abundant, good location across from the night market street, very convenient.
Dear Valued Customer, Thank you for taking the time to share your review of your recent stay at our hotel. We greatly appreciate your feedback and we will use it to improve our services and provide a better experience for our guests. Yours sincerely Hotel management.
The reception staff is very helpful”
The front desk staff were very helpful in accommodating our early check-in with our baby, and the room was prepared very thoughtfully. The ocean view was beautiful. We will definitely consider staying here again in the future.
Lời chào thân ái từ khách sạn Mường Thanh Luxury Quảng Ninh! Cảm ơn chị đã chia sẻ những trải nghiệm tuyệt vời tại khách sạn của chúng tôi. Chúng tôi rất hy vọng được đón tiếp tiệp cùng gia đình và bản bè ở những chuyển đi tiêp theo tại Hạ Long. Trân Trọng
The hotel has a stunning view of the sea and park.”
The hotel has a beautiful view overlooking Bai Chay beach and Sunworld park, making it very convenient for transportation, dining, and entertainment as there are many restaurants around and the cable car station is right across the street. It is also close to the Old Quarter and the night market. Additionally, it is near the international passenger port for Halong Bay cruises. I really like this hotel.
Lời chào thân ái từ khách sạn Mường Thanh Luxury Quảng Ninh! Cảm ơn chị đã chia sẻ những trải nghiệm tuyệt vời tại khách sạn của chúng tôi. Chúng tôi rất hy vọng được đón tiếp tiệp cùng gia đình và bản bè ở những chuyển đi tiêp theo tại Hạ Long. Trân Trọng
Impersonal service standard ”
Location, facilities and cleanliness are all fine except for the attitude of the hotel staff especially at the reception, they were just like programmed robots and refused to do anything that had not been pre-programmed into their mind! For example they didn’t want to help us to call local transport service despite we have trouble to understand Vietnamese! Their excuse was that they didn’t want to assume the responsibility if anything went wrong! This is obviously nonsense! Other 5* hotels I have ever stayed never have such a strange culture!
Dear our valued guest, Thank you very much for choosing Muong Thanh Luxury Quang Ninh hotel for your stay and spending time to share your experience with us. We apologize to you for your unsatisfactory experience during your stay with us. Your feedback is very much appreciated and you have our commitment that all of your comments will be used to improve our services. We do hope that we will have a chance to show you our better services. Once again, our sincere thanks for your feedback and our apologies. Sincerely, Muong Thanh Luxury Quang Ninh Hotel
Nice hotel , spacious room ”
Nice 5 star hotel . Spacious room . There is a highland coffee shop on the ground level . Opposite the hotel, there are many restaurants and food outlets . Staff - not so helpful We order room service breakfast which include pancake And they forgot to send the pancake . We called reception to inform the room service staff (as we don’t speak Vietnamese ) and the staff did not bother to check . After a second call then they replied saying they forgot about the pancake . Eventually they send some cupcakes in replacement of the pancake but it was one hour later . When we checked out the next day , we told the reception to put in the address into the handphone google map to the taxi driver to go to the cruise centre to take our coach bus to Hanoi . Imagine our frustration when the taxi driver send us to the wrong place n it was the receptionist who keyed in the wrong address . Luckily we were able to catch the coach back to Hanoi on time after we gave the correct address to the taxi driver . Overall hotel is nice but staff not so attentive .
Dear Valued Customer, Thank you for taking the time to share your review of your recent stay at our hotel. Firstly, please accept our sincerest apology for the unsatisfactory experiences you encountered during your stay. Our goal has always been to provide the best service to our guests, and we regret that we were not able to meet your expectations. We greatly appreciate your feedback and we will use it to improve our services and provide a better experience for our guests. Yours sincerely Hotel management.