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Midtown Hotel
Fabulous, Midtown Hotel in Surabaya
a bus is parked in front of a building, Midtown Hotel in Surabaya
a woman in a blue shirt and a man in a blue shirt, Midtown Hotel in Surabaya
people are sitting at a table in a room, Midtown Hotel in Surabaya
Interior view, Midtown Hotel in Surabaya
Midtown Hotel

Removed from saved list

8.0

Excellent

2,929 reviews

2,929 reviews

Housekeeping82
Breakfast30
Shops14
See map
See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Basuki Rahmat Street

120 m

Taman Kombes Pol M Durayat

290 m

Sharp Bamboo Monument

310 m

Joko Dolog Statue

330 m

Taman AIS Nasution

340 m

Popular landmarks
Tunjungan Plaza

470 m

Monkasel (Submarine Monument)

930 m

Tugu Pahlawan

2.4 km

Suramadu National Bridge

2.6 km

Bungkul Park

2.6 km

Closest landmarks
Citibank

50 m

The TV Bar

50 m

Malaysia Air

50 m

Singapore Air

140 m

Panti Asuhan Matahari Terbit

220 m

Midtown Hotel

Basuki Rahmat Street number 76, Surabaya Center, Surabaya, Indonesia, 60262 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

Highlights

Located in heart of Surabaya

Front desk [24-hour]

Airport transfer

Excellent breakfast

Inside city center

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Sauna

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

10 travelers have booked today.

Value for money8.0
Distance to city center0.5 Km
Location rating8.6
Nearest airportJuanda International Airport (SUB)
Distance to airport13.3 km

Rooms available at Midtown Hotel

Very good
Room comfort & quality

7.7

Superior Twin
...
  • Room size: 19 m²/205 ft²
  • City view
  • 2 single beds
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Superior Double
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
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Fabulous
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds or 1 double b...
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Marvelous Room
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 double bed
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Deluxe Double or Twin Room
...
  • Room size: 23 m²/248 ft²
  • Outdoor view
  • 2 single beds
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Standard Room
...
  • Room size: 11 m²/118 ft²
  • City view
  • 1 single bed
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Splendid
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 king bed
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Deluxe Double Room
...
  • Room size: 21 m²/226 ft²
  • Outdoor view
  • 1 queen bed
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Single Room
...
  • Room size: 11 m²/118 ft²
  • Outdoor view
  • 1 single bed
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Super Deluxe Double Room
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 queen bed
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Frequently asked questions

What time is check-in and check-out at Midtown Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Midtown Hotel?

Midtown Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 280000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Midtown Hotel has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease.

Is breakfast offered at Midtown Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Midtown Hotel. Adults can enjoy breakfast offered with an additional charge of 108000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Midtown Hotel?

Midtown Hotel features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Midtown Hotel?

Midtown Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Midtown Hotel?

The closest train, metro, or bus station is Gubeng Train Station, 1.2 km away from Midtown Hotel.

What restaurants are nearby Midtown Hotel?

Midtown Hotel’s neighborhood is Surabaya Center which includes popular restaurants such as Bu Rudy Dharmahusada, Sate Kelopo Ondomohen Bu Asih and Cocari.

What popular shopping places are close to Midtown Hotel?

Midtown Hotel is located in Surabaya Center area which features shopping places such as Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

What are popular attractions near Midtown Hotel?

Midtown Hotel is located in Surabaya Center area, which is famous for attractions such as Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument).

See map

Explore the neighborhood

What people love about Midtown Hotel

  • 9.6

    Exceptional
    Cleanliness

    "If you just want a simple and clean hotel, comfy bed, good location( within walking distance to mall) and from the time you arrive the staff are always kind and..."

    Frans

    |

    February 20, 2023

  • 9.6

    Exceptional
    Staff 

    "Friendly staff and good service, cleaness, best location"

    dandi

    |

    February 14, 2023

  • 8.4

    Excellent
    Location

    "Great location and very value for money"

    Edward

    |

    December 24, 2021

Property ranking|Compared to 953 Surabaya properties
See all rankings
Room comfort score
7.7/10
Room size
21 sqm.
Location score
8.6/10
Cleanliness score
8.1/10
Better than
96
%
of Surabaya properties
Bigger than
86
%
of Surabaya properties
Better than
83
%
of Surabaya properties
Better than
79
%
of Surabaya properties
Overall rating:

8

Excellent
2,812 reviews
Cleanliness
8.1
Facilities
7.6
Location
8.6
Read all reviews >
What travelers say they love:
Services dan staff good
hanky from Indonesia
Solo traveler
More about Midtown Hotel

More about Midtown Hotel

Midtown Hotel

See the best of Surabaya with a stay at Midtown Hotel, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
The facilities and services provided by Midtown Hotel ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. Parking is available and free, provided by the hotel for guests with their own transportation.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Midtown Hotel. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained. The hotel also provides guests with a coffee or tea maker and bottled water in some rooms.
Midtown Hotel also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Midtown Hotel is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
To fill your days, be sure to check out the fantastic facilities offered at Midtown Hotel. Pamper and indulge yourself with a visit to the massage, spa and sauna. Souvenir shopping for yourself or those back home takes no time at all at the shops.


Around the property

There are many attractions to discover within close proximity to Midtown Hotel. Whatever you may be looking to buy on your trip to Surabaya, chances are you'll find it at Tunjungan Plaza located 460 m away.


Reasons to stay here

This hotel's food and dining score higher than 97% of accommodations in the city.
This hotel scores higher than 82% of accommodations in the city for its location.
Room comfort is said to be outstanding here, scoring higher than 96% of accommodations in the city.

Show less

Amenities and facilities

Very good
Facilities

7.6

Most talked about facilities

Housekeeping

179 mentions

Breakfast

165 mentions

Food & Dining

42 mentions

Internet

42 mentions

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Ticket services
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • In-room safe box
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Washing machine
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Buffet
Restaurants on site
Townhall
  • Cuisine: American, Asian, Indonesian
  • Menu: A-la-carte

Location

Basuki Rahmat Street number 76, Surabaya Center, Surabaya, Indonesia, 60262
Excellent
Location

8.6

Airports
  • Juanda International Airport (SUB)
    13.3 km
  • Abdul Rachman Saleh Airport (MLG)
    74.5 km
Public transportation
  • Gubeng Train Station
    1.2 km
  • Pasar Turi Train Station
    2.4 km
Hospital or clinic
  • Panti Asuhan Matahari Terbit
    220 m
Shopping
  • Tunjungan Plaza
    470 m
Convenience store
  • Indomaret
    960 m
Cash withdrawal
  • ATM
    40 m

What's nearby

Popular landmarks
  • Tunjungan Plaza
    470 m
  • Monkasel (Submarine Monument)
    930 m
  • Tugu Pahlawan
    2.4 km
  • Suramadu National Bridge
    2.6 km
  • Bungkul Park
    2.6 km
  • Surabaya Town Square
    3.2 km
  • Surabaya's Zoo
    3.3 km
  • Sampoerna Museum
    4.2 km
  • Pakuwon Food Festival
    6.8 km
  • Masjid Nasional Al Akbar Surabaya
    8.2 km
Nearby landmarks
  • Citibank
    50 m
  • The TV Bar
    50 m
  • Malaysia Air
    50 m
  • Basuki Rahmat Street
    120 m
  • Singapore Air
    140 m
  • Panti Asuhan Matahari Terbit
    220 m
  • Taman Kombes Pol M Durayat
    290 m
  • Sharp Bamboo Monument
    310 m
  • Parking Park
    310 m
  • Erha
    320 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-8 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 9 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee280000 IDR
  • Distance from city center0.5 Km
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)108000 IDR
The property
  • Non-smoking rooms/floorsYes
  • Number of floors18
  • Number of restaurants1
  • Number of rooms 200
  • Room voltage220
  • Year property opened2011

Reviews of Midtown Hotel from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness8.1
Facilities7.6
Location8.6
Room comfort and quality7.7
Service7.9
Value for money8.0
High score for Surabaya
Rating
9+ Exceptional (396)
8-9 Excellent (445)
7-8 Very Good (876)
6-7 Good (347)
<6 Below Expectation (243)
Time of the year
Mar - May (688)
Jun - Aug (583)
Sep - Nov (555)
Dec - Feb (481)

Show reviews that mention 

Showing 2,307 verified guest comments
12345
10.0
Exceptional
Angela from Singapore
Couple
Superior Twin
Stayed 1 night in March 2019

Room is clean, Bed is comfortable”

Bed is comfortable, location is good as it is near to Tunjangan Plaza for food and shopping. Aircon is good, overall hotel is awesome for us as we were out off town and need a comfy room like this to rest. Reception is helpful and good service whenever we need something, they are efficient. The bath water did not go down, then i requested a pump to fix it myself, they were fast in getting me one as it is really midnight and we need to get a clean bathe before heading to sleep after checking in. Thank you Midtown hotel for the awesome service!

Reviewed March 19, 2019

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10.0
Exceptional
Rusli from Indonesia
Family with young children
Superior Twin
Stayed 2 nights in April 2021

Great value with great location”

It was indeed a great spend during mystay in Midtown. Location is superb, cleanliness is great, room is big and comfortable. I did not try the breakfast so I cannot say anything.

Reviewed April 11, 2021

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10.0
Exceptional
Eny from Indonesia
Family with teens
Groovy
Stayed 1 night in December 2021

Very recommended accomodation ”

The room and bed was comfortable and clean, i m happy to stay, Valet parking cause the hotel have very limited space but the staffs really helpful, Thank you

Reviewed January 05, 2022

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10.0
Exceptional
SILVIA from Indonesia
Family with young children
Superior Twin
Stayed 1 night in May 2019

Nice ”

All staff kind, clean room, tasty food

Reviewed May 18, 2019

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9.6
Exceptional
Eric from Indonesia
Couple
Superior Double
Stayed 1 night in November 2021

Good hotel in good location”

I have stayed in this hotel many times. The rooms are good, great view and perfect location close to Tanjungan Plaza. Breakfast is adequate with a good choice, staff helpful.

Reviewed November 22, 2021

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10.0
Exceptional
Donny from Indonesia
Business traveler
Stayed 1 night in January 2022

Hotel very good”

Pelayanan sangat baik

Reviewed January 20, 2022

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10.0
Exceptional
hanky from Indonesia
Solo traveler
Superior Twin
Stayed 1 night in July 2020

nice hotel”

services dan staff good

Reviewed July 07, 2020

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10.0
Exceptional
Anonymous
Group
Superior Twin
Stayed 1 night in September 2019

Nice Brekafast”

Will be back next time!

Reviewed October 03, 2019

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9.6
Exceptional
Ronny from Indonesia
Solo traveler
Superior Twin
Stayed 1 night in February 2022

Excellent”

Best choice in town

Reviewed February 12, 2022

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9.6
Exceptional
Hendra from Indonesia
Business traveler
Superior Twin
Stayed 1 night in July 2022

Exceptional”

Friendly and helpful staffs.

Reviewed July 13, 2022

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8.0
Excellent
Eric from Indonesia
Business traveler
Superior Twin
Stayed 1 night in February 2020

Good location hotel for business traveler”

Strategic, right in the middle of Surabaya, near Tunjungan Plaza. The room is spacious, but the bathroom is small. Good shower pressure, so so for room and bed cleanliness . The hotel's illumination is quite dim, will be better with slightly brighter lighting. Good variation of breakfast

Reviewed February 13, 2020

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8.8
Excellent
Swesti from Indonesia
Solo traveler
Superior Twin
Stayed 1 night in August 2018

Excellent”

Polite Staff and best service ever

Reviewed February 11, 2019

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8.0
Excellent
Chandra from Indonesia
Business traveler
Superior Twin
Stayed 2 nights in July 2019

Good”

Overall good and staff were kind to ask me for confirmation whether the clothes put in the plastic bag need to be laundry or not.

Reviewed July 29, 2019

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8.4
Excellent
Edward from Indonesia
Family with young children
Superior Double
Stayed 1 night in December 2021

Excellent”

Great location and very value for money

Reviewed December 25, 2021

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7.2
Very good
Doreen from Malaysia
Business traveler
Superior Twin
Stayed 2 nights in April 2019

Dining area. ”

Hello Sir/Madam, I would suggest that you must have more brighter /lights in your dining area since your wall is wood(dark) background. It would be more cheerful ambience. 🤗

Reviewed April 06, 2019

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7.2
Very good
Khaterin from Indonesia
Family with young children
Superior Groovy
Stayed 1 night in May 2022

Standard hotel”

The room is tiny for stay with children. But the room is quite clean. Dont hope with the facilities.

Reviewed May 06, 2022

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6.8
Good
Irwan from Indonesia
Family with young children
Superior Twin
Stayed 3 nights in February 2020

First time stay”

Room quite good overall, provided with twin bed size of 1.20m each, quite comfy. Air conditioning are freezing too. But other thing, many mosquito in the room. Non smoking at 15th floor. A bit accident happened, my car was seriously scratched while on valet parking process at night. The complain on this issue was never been solved from hotel side. I just have to accept it. Minus: parking lot is very limited.

Reviewed February 26, 2020

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7.2
Very good
Evina from Indonesia
Solo traveler
Superior Twin
Stayed 1 night in June 2022

great hotel ”

i recommended high floor due to location this hotel at middle of town .....anyway some facility (desk lamp) not working

Reviewed June 20, 2022

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6.8
Good
Oliver from Indonesia
Solo traveler
Deluxe Double Room
Stayed 1 night in September 2019

Nice location, poor facilities”

Location and staff were nice, but the hotel needs renovation and update badly. The bedcovers and pillowcases were old and with holes.

Reviewed September 09, 2019

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9.7
Exceptional
Soto from Spain
Couple
Superior Double
Stayed 3 nights in June 2013

Midtown Hotel: Worth for your money”

Good and clean room, friendly and attentive staff, and Great Buffet Breakfast

We spent three nights at Midtown Hotel. When we arrive from the airport we did the check in very quickly, no more than ten minuits. The hotel is a modern 20 storey building with ample rooms. The desk staff are young and lovely girls and boys with high english level, very efficient and attentive. The buffet breakfast was full and varied, the restaurant has a very good level with reasonable prices . . . and performances at dinner!!, the laundry is excellent. When we leave to Yogyakarta we did the check out very quickly again and they keep our luggage until time to depart to airport. Definetly worth for your money, if we visit again Surabaya for sure we'll come back to Midtown Hotel.

Reviewed July 02, 2013

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12345
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