Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Stay for free if using existing bedding.Baby cot/crib available upon request
Stay for free if using existing bedding.If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Nyepi Religious Day
Please be informed that Bali island celebrates Nyepi (Silent) Day each year on below dates. The Nyepi (Silent) Day is a day of absolute silence throughout the island. No outdoor activities are allowed including check in and check out from hotels. March 23, 2012 | March 12, 2013 | March 31, 2014 | March 21, 2015 | March 9, 2016 | March 28, 2017
Nyepi Day
Please be informed that Bali island celebrates Nyepi (Silent) Day each year on below dates. The Nyepi (Silent) Day is a day of absolute silence throughout the island. No outdoor activities are allowed including check in and check out from hotels.
Dates affected: March 17, 2018 | March 7, 2019 | March 25, 2020 | March 14, 2021 | March 3, 2022 | March 22, 2023
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information
Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
my stay in Sanur”
I was in Bali for meetings in Denpasar so the location was perfect for me. The hotel is very comfortable, if a bit run down, and I like the feel of it. Standard breakfast for a hotel of this class. I had a good room service meal. My only complaint would be that on one night there was repair/renovation work being undertaken at the poolside at 1.30 in the morning. Noisy! I complained to the workmen and to the hotel staff but it still took a while to stop. I would definitley stay at this hotel again
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Dear Richard, Sunny greeting from Mecure Bali Sanur Resort. Thank you very much for your recent stay and for selecting our resort during your business trip. I am very glad to hear that you were enjoyed our Resort and location. On behalf our our entire team please allow me to express my sincerest apology in regards of the inconvenience caused of the construction. Once again, thank you for your feedback. We hope you will give us another chance to serve you better and showcase the improvements we have made by then. With Kindest Regards, Dayu Purba Asst. Guest Experience Manager
Great location ”
Overall, we had a great stay at this hotel and thought it good value for money. The staff were really friendly, it’s well located by the beach and not that far to walk to the town. The property is looking a little jaded but I would not let that put me off staying as the rooms and general areas were comfortable and clean, service was really good and I felt that the price was reflective of what we got. I would definitely recommend a stay here.
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Dear Michelle, Sunny greeting from Mercure Bali Sanur Resort. We are grateful for your recent stay and thankyou very much for sharing your thoughtful impression. We're delighted to learn that our facilities and the quality of service from our team did meet your expectations and become one of your travel highlights. Michelle, thank you for spending your cherished vacation time at Mercure Bali Sanur Resort ,appreciate that you recommend our hotel, you know you will always be welcome. We hope to have the pleasure of creating further delighted moments with you in the future. In Appreciation, Dayu Purba Asst. Guest Experience Manager
Right on the beach”
Great place to stay, lovely room with huge bed and very clean. Breakfast was enormous you could never walk away hungry. 2 pools to choose from and plenty of sunchairs right on the beach. Staff are really lovely.
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Dear Doreen, Warmest greeting from Mercure Bali Sanur Resort. Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and the quality of service from our team did meet your expectations and become one of your travel highlights. Doreen, we certainly hope that future plans will bring you back to stay with us again for another exquisite Mercure Bali Sanur Resort experience. Best Regards, Dayu Purba Asst. Guest Experience Manager
Exceptional”
Nice place to stay in Sanur, Bali. We had a great time during our stay.
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Dear Achmad, Warmest greeting from Mercure Bali Sanur Resort. Thank you for taking the time to share your valuable feedback. We're delighted to learn that you had memorable stay with us. Achmad, we certainly hope that future plans will bring you back to stay with us again for another exquisite Mercure Bali Sanur Resort experience. Best Regards, Dayu Purba Asst. Guest Experience Manager
Exceptional”
Great location on beach with very good swimmingon the high tide . Very close to many cafes and restaurants. Enjoy the beach walkway which is 5 km.
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Dear Joakim, Thank you for sharing your experience while staying at Mercure Bali Sanur Resort. We are glad to hear that you had a wonderful stay with us. I believe your feedback will motivate our teams to strive to provide the best service for every guest. For your safety and comfort we have put in place strict measures adhering to both governmental requirements and ACCOR's ALLSAFE sanitary guidelines. Thus we are looking forward to welcome you back in the near future. Best regards, Mercure Bali Sanur Resort team
lovely resort”
a quiet place but so many we can do. swimming in a calm pool, sunbathing at the private beach, cycling, jogging, playing tennis, or relaxing at spa. so peaceful, natural, and comfortable
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Dear Maria, We much appreciate for sharing your experience during your stay at Mercure Resort Sanur. We truly delighted to know that you have a wonderful experience during your stay with us. I have share your valuable feedback with my team and I am sure it will motivate them to keep up their performance. Thank you very much for sharing your experience, we looking forward to welcoming you back again in the near future. Sincerely, Eka Handayani Guest Experience Manager
Great place”
Will be back
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Dear SaoPing, Your excellent review is very much appreciated. SaoPing, You know you will always be welcome. All of our entire team look forward to welcoming you again in not too distance future. Best regards, Dayu Purba Asst. Guest Experience Manager
Exceptional”
Great stay would definitely book again
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Dear Eileen, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mercure Bali Sanur Resort team
Great place to stay”
Staff very friendly. All very good. Would return to this venue.
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Dear William, Thank you very much for your kind review. We are happy to hear that you had a great stay and enjoyed the facilities and friendly services provided by our team. We are also glad to know that you are planning to come back. We look forward to welcoming you back in the future. Best regards, Dayu Purba Asst. Guest Experience Manager
Friendly and Helpful Staff, Breakfast is limited but OK”
Good location, beachfront view. All rooms have nice garden view. The staff is extremely friendly and helpful. The choice of breakfast is still limited due to limited occupancy hotel. but its still quite good .
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Dear Paula, Thank you for sharing your experience while staying at Mercure Bali Sanur Resort. We are glad to hear that you had a wonderful stay with us. I believe your feedback will motivate our teams to strive to provide the best service for every guest. We take note on your comment in regard with our breakfast selection, it has been shared with our Food & Beverage team for their consideration and improvement in the future. For your safety and comfort we have put in place strict measures adhering to both governmental requirements and ACCOR's ALLSAFE sanitary guidelines. Thus we are looking forward to welcome you back in the near future. Best regards, Mercure Bali Sanur Resort team
The hotel old and breakfast terrible, but stuff very kind and clean rooms ”
The hotel old and breakfast terrible, very poor, cabbage, eggs, few fruits, cheapest bread. No gym. Broken roads in garden with construction and mess. Beach dirty, but it’Bali. But stuff very kind and clean rooms, free water! That’s cool. My advice to hotel, at least make good breakfast and do some renovation, buy new something or paint it. Overall hotel rooms good, but outside everything very old and boring.
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Dear Natalia, Sunny Greeting from Mercure Bali Sanur Resort, Thank you for staying with us and write a review following your recent stay. I am saddened to read that your stay with us was not up to your expectations. However we are glad to hear that you enjoy the room and the services rendered. Thank you so much for your kind advice for our breakfast and all of our entire team looking forward to welcoming you back. Warm Regards Dayu Purba Asst. Guest Experience Manager
Great location, but rooms in need of renovation”
The location is great right on Sanur beach and the resort grounds are lush and beautiful and well maintained. Unfortunately the same can't be said about the rooms, which are old and run down, and also not very clean. Mould growing around the wash basin and dirty light switches... fortunately I had some wet wipes with me. But staff very friendly and helpful... once the rooms are renovated it will a great place to stay.
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Dear Anke, Sunny Greeting from Mercure Bali Sanur Resort Thank you for taking the time to tell us about your experience at Mercure Bali Sanur Resort. We regret to know that your experience did not meet your expectation. Our guests’ feedback is really valuable for us as it promotes our improvements, therefore your feedback is very important. We take note on your constructive feedback of the room cleanliness. It has been addressed with our department concern for further action and improvement. We believe that through your feedback we will be able to improve ourselves better. We truly hope you will give us another opportunity to serve you better in the near future. Sincerely, Dayu Purba Asst. Guest Experience Manager
Location”
PRos: Loaction next to beach
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Dear Fek, Sunny greeting from Mercure Bali Sanur Resort. Thank you so much for taking the time to write your review and share our resort location . All of our entire team looking forward to welcoming you back in near future. Warm Regards, Dayu Purba Asst. Guest Experience Manager
Extended 1 night”
Extended for 1 night
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Dear Fek, Sunny Greeting from Mercure Bali Sanur Resort. Thank you so much for taking the time to leave us an good ratting. We really appreciate your business and your extend stay. All of our entire team cannot wait to welcoming you back soon Warm Regards, Dayu Purba Asst. Guest Experience Manager
Love the private beach, but sadly the hotel is a bit of a run down”
Overall its great. The hotel has a private beach, which is the start of the 5 KM beach walk along the sanur beach. Its not just your typical hotel, but its a resort with villas and a beach house, where most guest spend their time on the pool or have breakfast. Sadly, the resort is a bit of a run down. Its rather old, and lacking maintenance in almost everywhere. Perhaps we were visiting Bali just after the Australia border had just opened and Bali tourism was just beginning to restart. The resort was almost empty. Regardless we love the resort and will definitely stay again given the chance in the future.
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Dear igo, Thank you for sharing your experience while staying at Mercure Bali Sanur Resort. We are glad to hear that you had a wonderful stay with us. I believe your feedback will motivate our teams to strive to provide the best service for every guest. We take note on your comment is regard with the resort condition, we have shared your comment with the team for our consideration and improvement in the future. For your safety and comfort we have put in place strict measures adhering to both governmental requirements and ACCOR's ALLSAFE sanitary guidelines. Thus we are looking forward to welcome you back in the near future. Best regards, Mercure Bali Sanur Resort team
More expected from a Mercure hotel”
Covid restrictions for travelling and tourism are still very much affecting occupancy of hotels in Bali. The advantage is that you can enjoy hotels nearly for yourself and for a cheaper price, but in my expirience in this case, still expensive in this case for what you get. Personal attention is not at its best at the moment, with unclarity and contradictions in some things, like for example saying first breakfast was included and the following morning saying it was not. For the price i paid, and with plenty of hotels in Sanur beach, i would try somewhere else next time.
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Dear Eva, Thank you for sharing your stay experience with Mercure Resort Sanur. Please accept our sincere apologies that your current stay didn't met your expectation. We take note your concern about the breakfast issue. Please rest assured, your feedback has been shared to our management for evaluation and further action. We hope this will not alter your confidence to our hotel and that you will give us another chance to welcome you again in the future. For your safety and comfort we have put in place strict measures adhering to both governmental requirements and ACCOR's ALLSAFE sanitary guidelines. Thus we are looking forward to welcome you back in the near future. Warm regards, Windarti Eka P. Room Division Manager
Good location but the hotel needs renovation.”
This is not a 4 star hotel in my opinion. The rooms are sadly in need of renovation. The shower unit was old and needed replaced long ago. Beds were comfortable. Garden reasonably well kept and pool area fine. Price high for the standard of room. Pity as I have stayed in many Mercure hotels that have been excellent.
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Dear John, Sunny Greeting from Mercure Bali Sanur Resort. Thank you for taking the time to post your review . I am most concerned that you have left with such a negative feeling about our resort and I sincerely regret that we have failed to meet your expectations. Please accept our sincere apology for the happened inconvenience. For this moment we are continue to develop our room maintenance. We appreciate you sharing your concerns, and I sincerely hope we would have the opportunity to welcome you back and showcase all the improvements we have made by then. Sincerely Dayu Purba Asst. Guest Experience Manager
The great and beautiful hotel”
The Mercure Sanur hotel is a good hotel and most beautiful area in Sanur. we always stay there because all is in Mercure Sanur hotel is great. We like almost in there and we always stay there if we travelling in Bali..I have good and nice memory in the Mercure Sanur hotel special for my birthday at July, 29 last year..The manager hotel give us the room nearly pool side and kids club and nearly beach..so I think is a beautiful moment at my birthday..in the afternoon we can ride bicycle for the hotel area..and looking for sunset. all in The Mercure Sanur hotel is good..beautiful moment..Thank you Agoda for choose the Mercure Sanur hotel for value the money and good location.
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We LOVE the Mercure!”
Our stay was fantastic - this was our second stay at Mercure Sanur. We were upgraded unexpectedly to a very spacious beach front suite. It was lovely as we had an upstairs and downstairs. The hotel provided a baby travel cot for our youngest child. The Mercure is at the end of the beach walk and so it is nice and quiet for families. The grounds are stunning with so many different types of flowers and trees. We ate breakfast once at the hotel and another time just out the front at the Gardenia Cafe - one of our favorites. The Mercure is right on the beach... a fantastic choice for families with young children visiting Bali.
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Lovely room & quiet location”
The mercure sanur was everything I wanted & needed for my recovery trip to Bali. The location at furthest south location of sanur was perfect. I love the path along all the hotels and beach to sanur with many cheap eateries to choose from along way. Yoga hut on property and lovely pool with plenty of deck chairs. After the week at sanur mercure I had planned seminyak for a week but lasted only 2 days before returning to sanur.
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