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Merapi Merbabu Yogyakarta Hotel
Merapi Merbabu Yogyakarta Hotel
Merapi Merbabu Yogyakarta Hotel
Merapi Merbabu Yogyakarta Hotel
Merapi Merbabu Yogyakarta Hotel
Merapi Merbabu Yogyakarta Hotel
Merapi Merbabu Yogyakarta Hotel

Removed from saved list

7.4

Very good

1,873 reviews

1,873 reviews

Housekeeping16
Breakfast8
View3
See map

7.5

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Yogyakarta Palace 6.5 km
Taman Sari Water Castle 7.1 km
Ratu Boko Temple 8.7 km
Ramayana Ballet at Prambanan 8.9 km
Sewu Temple 9.7 km
Plaosan Temple 10.1 km
Ullen Sentalu Museum 19.4 km
Pindul Cave 31.7 km
Nearby landmarks
Superindo Babarsari 220 m
Citrouli 240 m
Apotek SS 590 m
Klinik Utama Lokapala 620 m
RSKIA Sadewa 640 m
Anugerah Pharmacy 690 m
Tubing Jogja 700 m
Bumi Perkemahan Babarsari 750 m
Beta 790 m
Lembah fitnes 940 m

Merapi Merbabu Yogyakarta Hotel

Jalan Seturan Raya, Sleman, Depok, Yogyakarta, Indonesia, 55281 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Depok part of Yogyakarta, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Taman Sari Water Castle. This 4-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

Check-in [24-hour]

Free airport transfer

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Staff Vaccination
Hygiene Plus
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Important announcement -- "As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details"

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Spa

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Yogyakarta are being booked every minute!
Value for money7.5
Location rating7.5
Nearest airportAdisucipto International Airport (JOG)
Distance to airport3.0 km

Rooms available at Merapi Merbabu Yogyakarta Hotel

Very good
Room comfort & quality

7.5

Deluxe Room
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 1 double bed or 2 single be...
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Deluxe Special Offer
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Executive Suite
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed
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Executive Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Double Twin Room
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Superior Room
...
  • Room size: 30 m²/323 ft²
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Room, Non Smoking(1 Twin Bed)
...
  • Room size: 32 m²/344 ft²
Enter dates to see prices
Executive King Room
...
  • Room size: 40 m²/431 ft²
Enter dates to see prices
Double Bed room
...
  • Room size: 30 m²/323 ft²
Enter dates to see prices
Executive Room, 1 Bedroom, Non Smoking(1 Twin Bed)
...
  • Room size: 34 m²/366 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Merapi Merbabu Yogyakarta Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Merapi Merbabu Yogyakarta Hotel?

Merapi Merbabu Yogyakarta Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at Merapi Merbabu Yogyakarta Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Merapi Merbabu Yogyakarta Hotel has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Yogyakarta with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Merapi Merbabu Yogyakarta Hotel?

Start your mornings right, with the à la carte and buffet breakfast options offered at Merapi Merbabu Yogyakarta Hotel. Adults can enjoy breakfast offered with an additional charge of 70000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Merapi Merbabu Yogyakarta Hotel?

Merapi Merbabu Yogyakarta Hotel features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like coffee or tea and desserts are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Merapi Merbabu Yogyakarta Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Merapi Merbabu Yogyakarta Hotel. Small or intimate events like birthday parties and entertainment events can also be accomodated. Services for in-house catering, wireless internet, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly.

Can business events be hosted at Merapi Merbabu Yogyakarta Hotel?

On-site venues and convenient event services make Merapi Merbabu Yogyakarta Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 5 venues can accommodate up to 150 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Merapi Merbabu Yogyakarta Hotel?

Merapi Merbabu Yogyakarta Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Merapi Merbabu Yogyakarta Hotel?

Merapi Merbabu Yogyakarta Hotel’s neighborhood is Depok which includes popular restaurants such as Dapur Iga Jogja, Indochine Bistro and Kopa Kopi.

What popular shopping places are close to Merapi Merbabu Yogyakarta Hotel?

Merapi Merbabu Yogyakarta Hotel is located in Depok area which features shopping places such as Plaza Ambarrukmo, Hartono Mall Yogyakarta and Galeria Mall.

What are popular attractions near Merapi Merbabu Yogyakarta Hotel?

Merapi Merbabu Yogyakarta Hotel is located in Depok area, which is famous for attractions such as Affandi Museum, Lapangan nglaren and Taman depan UPN.

What popular natural sightseeing spots are close to Merapi Merbabu Yogyakarta Hotel?

Merapi Merbabu Yogyakarta Hotel is located within Depok, which makes it conveniently close to natural sights including Hutan Konservasi UGM, rambutan and danau lembah UGM.

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See map

Explore the neighborhood

What people love about Merapi Merbabu Yogyakarta Hotel

  • 10

    Exceptional

    "Offers peace of mind, quiet place."

    muhammad

    |

    August 30, 2022

  • 10

    Exceptional

    "Lokasi strategis, ruangan mantap, viewsnya juga bagus"

    Moh

    |

    July 25, 2022

  • 9.2

    Exceptional

    "A great place for staying cation and finding a nice food"

    Dini

    |

    October 28, 2021

Property ranking|Compared to 1,829 Yogyakarta properties
See all rankings
Room comfort score
7.5/10
Room size
36 sqm.
Service score
7.5/10
Cleanliness score
7.3/10
Better than
95
%
of Yogyakarta properties
Bigger than
95
%
of Yogyakarta properties
Better than
76
%
of Yogyakarta properties
Better than
76
%
of Yogyakarta properties
Overall rating:

7.4

Very good
1,781 reviews
Cleanliness
7.3
Facilities
6.8
Location
7.5
Read all reviews >
What travelers say they love:
Nice place, nice people.
Doni from Indonesia
Couple
More about Merapi Merbabu Yogyakarta Hotel

More about Merapi Merbabu Yogyakarta Hotel

Merapi Merbabu Yogyakarta Hotel

Wake up to a magical day and enjoy all that Yogyakarta offers with a stay at Merapi Merbabu Yogyakarta Hotel. Merapi Merbabu Yogyakarta Hotel puts numerous activities at your fingertips, with its convenient location just 7.0 km from the Taman Sari Water Castle.
The facilities and services provided by Merapi Merbabu Yogyakarta Hotel ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Yogyakarta.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out and luggage storage. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site laundry service helps you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Merapi Merbabu Yogyakarta Hotel. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Merapi Merbabu Yogyakarta Hotel include a balcony or terrace, as part of the room design. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms. Merapi Merbabu Yogyakarta Hotel also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Merapi Merbabu Yogyakarta Hotel is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
Have fun at night with your travel companions right at the hotel's karaoke rooms.
To fill your days, be sure to check out the fantastic facilities offered at Merapi Merbabu Yogyakarta Hotel. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

This is your chance to explore all that Yogyakarta has to offer. Engage in the city's best art at Ullen Sentalu Museum located 19.2 km away, where you can learn about the local art scene and buy original works.


Reasons to stay here

This hotel's food and dining score higher than 96% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 95% of accommodations in the city.

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Amenities and facilities
Good
Facilities

6.8

Most talked about facilities

Breakfast

63 mentions

Housekeeping

46 mentions

Swimming Pool

37 mentions

Food & Dining

33 mentions

Languages spoken

  • English
  • Indonesian

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Karaoke
  • Massage
  • On-site entertainment
  • Spa
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Kids meal
  • Swimming pool [kids]

Access

  • Adult-only property
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Accessible by elevator
  • Accessible toilet
  • Adapter
  • Additional bathroom
  • Air conditioning
  • Alarm clock
  • Blackout curtains
  • Cleaning products
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Dining table
  • Dressing room
  • Fire extinguisher
  • Free bottled water
  • Hand sanitizer
  • Individual air conditioning
  • Ironing facilities
  • Linens
  • Locker
  • Mirror
  • Non-smoking
  • Private bathroom
  • Private pool
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Soundproofing
  • Streaming service like Netflix
  • Swimming pool [direct access]
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • American
  • Asian
  • Halal
  • Vegetarian
  • Buffet
Restaurants on site

Tlogo Putri

  • Cuisine: Indonesian, International
  • Menu: Buffet, A-la-carte
Location
Jalan Seturan Raya, Sleman, Depok, Yogyakarta, Indonesia, 55281
Very good
Location

7.5

Airports

  • Adisucipto International Airport (JOG)
    3.0 km
  • Yogyakarta International Airport (YIA)
    41.2 km

Public transportation

  • Stasiun Maguwo
    3.3 km
  • Lempuyangan Railway station
    4.4 km

Hospital or clinic

  • Apotek SS
    590 m

Shopping

  • Beringharjo Market
    5.8 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Yogyakarta Palace
    6.5 km
  • Taman Sari Water Castle
    7.1 km
  • Ratu Boko Temple
    8.7 km
  • Ramayana Ballet at Prambanan
    8.9 km
  • Sewu Temple
    9.7 km
  • Plaosan Temple
    10.1 km
  • Ullen Sentalu Museum
    19.4 km
  • Pindul Cave
    31.7 km

Nearby landmarks

  • Superindo Babarsari
    220 m
  • Citrouli
    240 m
  • Apotek SS
    590 m
  • Klinik Utama Lokapala
    620 m
  • RSKIA Sadewa
    640 m
  • Anugerah Pharmacy
    690 m
  • Tubing Jogja
    700 m
  • Bumi Perkemahan Babarsari
    750 m
  • Beta
    790 m
  • Lembah fitnes
    940 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee0 IDR
  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)70000 IDR

The property

  • Non-smoking rooms/floorsYes
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 134
  • Room voltage220
  • Year property opened2011

Reviews of Merapi Merbabu Yogyakarta Hotel from real guests

Provided by verified guests of Agoda
7.4
/
10
Cleanliness7.3
Facilities6.8
Location7.5
Room comfort and quality7.5
Service7.5
Value for money7.5
High score for Yogyakarta
Rating
9+ Exceptional (170)
8-9 Excellent (243)
7-8 Very Good (481)
6-7 Good (247)
<6 Below Expectation (318)
Time of the year
Mar - May (438)
Jun - Aug (474)
Sep - Nov (228)
Dec - Feb (319)
All guests (1,781)
All room types
All languages

Show reviews that mention 

Showing 1,459 verified guest comments
12345
10.0
Exceptional
riskha from Indonesia
Family with young children
Deluxe Room
Stayed 4 nights in July 2019

Hospitality. Complete facilities and comfort for family and business ”

Fast response for every problem, excellent services over all

Reviewed July 18, 2019

See room deals

Dear Mrs.Riskha, Thank you for your attention and glad to hear the information from you. We would like to improved our services and facilities to comfortable every guest during their times in our hotel. Thank you very much for your trust in staying at our hotel. Warm regards,

Responded July 18, 2019
Merapi Merbabu Yogyakarta Hotel
9.6
Exceptional
RAJAMANICKKAM from Singapore
Family with young children
Deluxe Room
Stayed 1 night in February 2020

Value for money ”

This 4-star hotel is really a value for money located in strategic location not far from Hartono mall.. lot of eateries outside hotel and KFC is just adjacent.. will come back here for stay again

Reviewed February 27, 2020

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Dear Mr. Raja Manickkam, Thank you very much for being pleased to stay at our hotel. Hopefully from any information, suggestions and your complaints, we would further improve and provide the best service for all guests who stay. We are greatly expected to your up coming to spend your times at our hotel Warm regards, Assistant Front Office Manager

Responded February 27, 2020
Merapi Merbabu Yogyakarta Hotel
9.6
Exceptional
Rivaldi from Indonesia
Couple
Deluxe Room
Stayed 2 nights in March 2021

Cozy hotel with view city”

Good place and so comfortable this hotel

Reviewed March 17, 2021

See room deals

Bapak/Ibu Rivaldi yang terhormat, Terima kasih atas ulasan positif mengenai pelayanan dan fasilitas Hotel Merapi Merbabu. Kami bangga dapat memberikan pengalaman menginap yang menyenangkan bagi Bapak/Ibu. Apresiasi Bapak/Ibu membangun semangat kami untuk selalu memberikan pelayanan yang terbaik bagi tamu kami. Kami senantiasa menantikan kedatangan Bapak/Ibu kembali di Hotel Merapi Merbabu. Salam hangat, Management

Responded April 01, 2021
Merapi Merbabu Yogyakarta Hotel
9.2
Exceptional
Kiki from Indonesia
Family with young children
Deluxe Room
Stayed 2 nights in June 2019

Nice and very good breakfast”

Hotel was nice and location is perfect, the staff is helpful and breakfast was great. The room was clean and big.

Reviewed June 14, 2019

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Dear Mrs. Kiki, Thank you for your attention and glad to hear the information from you. We would like to improved our services and facilities to comfortable every guest during their times in our hotel. Thank you very much for your trust in staying at our hotel. Warm regards,

Responded July 18, 2019
Merapi Merbabu Yogyakarta Hotel
10.0
Exceptional
Aldea from Indonesia
Business traveler
Deluxe Room
Stayed 1 night in June 2019

nice”

big room indeed!

Reviewed July 22, 2019

See room deals

Bapak / Ibu. Aldea yang terhormat, Terimakasih telah berkenan menginap di hotel kami. Semoga dari setiap informasi, saran dan keluhan, kami bisa semakin memperbaiki, meningkatkan dan memberikan pelayanan terbaik bagi semua tamu yang menginap. Terima kasih Salam hangat,

Responded July 25, 2019
Merapi Merbabu Yogyakarta Hotel
9.2
Exceptional
Dini from Indonesia
Couple
Deluxe Room
Stayed 1 night in April 2021

Stategis Place”

A great place for staying cation and finding a nice food

Reviewed October 28, 2021

See room deals

Bapak/Ibu Dini yang terhormat, Terima kasih atas ulasan positif mengenai pelayanan dan fasilitas Hotel Merapi Merbabu. Kami bangga dapat memberikan pengalaman menginap yang menyenangkan bagi Bapak/Ibu Dini. Apresiasi Bapak/Ibu Dini membangun semangat kami untuk selalu memberikan pelayanan yang terbaik bagi tamu kami. Kami senantiasa menantikan kedatangan Bapak/Ibu kembali di Hotel Merapi Merbabu. Salam hangat, Hotel Management

Responded November 04, 2021
Merapi Merbabu Yogyakarta Hotel
8.4
Excellent
Sri from Indonesia
Family with young children
Deluxe Room
Stayed 1 night in February 2020

Value for Money”

For the money you pay. Its worthed. Right in the middle of Campus area Room is spacious and clean Some Parking lot - not big just enough and its free. Limited on toiletries in the shower room. some light in the room need attention. But overall (with the money i have to spent) Satisfied.

Reviewed February 13, 2020

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Dear Mr/Mrs. Sri Thank you very much for your attention and glad to hear the information or suggestion from you. Suppose to be apologize for the bad experience during your stayed. We are continouesly made an improvement at our services and facilities to comfortable every guest during their times. Greatly expected to your next up coming to spend your times at our Hotel. Warm regards, Assistant Front Office Manager

Responded February 13, 2020
Merapi Merbabu Yogyakarta Hotel
8.8
Excellent
Hanggana from Indonesia
Group
Deluxe Room
Stayed 1 night in January 2020

good place”

good place but not good enough, because of reparation

Reviewed March 09, 2020

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Dear Mr. Hanggana, Thank you very much for your attention and glad to hear the information or suggestion from you. Suppose to be apologize for the bad experience during your stayed. Undermaintenance part of our property space is conditional on the damage needs. We are continouesly made an improvement at our services and facilities to comfortable every guest during their times. Greatly expected to your next up coming to spend your times at our Hotel. Warm regards, Assistant Front Office Manager

Responded March 10, 2020
Merapi Merbabu Yogyakarta Hotel
8.4
Excellent
Tyara from Indonesia
Family with young children
Superior Double Twin Room
Stayed 1 night in May 2021

Swimming pool”

The swimming pool need more light and anti slip

Reviewed January 02, 2022

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Hi Tyara.... Warmest greetings from Merapi Merbabu Hotel Yogyakarta. Previously, we are very grateful for your feedback during your stay at Merapi Merbabu Hotel Yogyakarta. We apologize for some things that made you feel uncomfortable during your stay with us. We will forward this feedback to the team so that we can improve our services again in the future. We also hope to welcome you back on your next visit to Merapi Merbabu Hotel Yogyakarta. thanks. Very Best Regards, Eric Bachtiar Arisandi

Responded January 05, 2022
Merapi Merbabu Yogyakarta Hotel
8.0
Excellent
Reine from Indonesia
Family with young children
Deluxe Room
Stayed 1 night in January 2020

Nice stay”

+ Large and comfortable room and bed. - Taste of breakfast need to be improved.

Reviewed January 07, 2020

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Dear Mr/ Mrs. Reine, Thank you very much for your attention and glad to hear the information or suggestion from you. Suppose to be apologize for the bad experience during your stayed. We are continouesly made an improvement at our services and facilities to comfortable every guest during their times. Greatly expected to your next up coming to spend your times at our Hotel. Warm regards, Assistant Front Office Manager

Responded January 08, 2020
Merapi Merbabu Yogyakarta Hotel
8.0
Excellent
Mariana from Indonesia
Couple
Deluxe Room
Stayed 2 nights in December 2018

Big Room, poor connection ”

The room is big. The staff is helpful too. The internet though was very poor..

Reviewed January 05, 2019

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Dear Mrs. Mariana, Thank you for choosing our newly refurbished hotel during your visit to Yogyakarta. On behalf of Management Merapi Merbabu Hotel and all our team I apologize for the experiences which did not meet your expectations and make your stay with us not entirely comfortable. Your comments and suggestions had been addressed to our management team and I assure you that every step has been taken to avoid similar case to happen again in the future. We hope to see you soon again here! Warm Regards, Front Office Supervisor Merapi Merbabu Yogyakarta

Responded June 13, 2019
Merapi Merbabu Yogyakarta Hotel
8.0
Excellent
Ardi from Indonesia
Couple
Deluxe Room
Stayed 1 night in January 2020

Beatiful view”

In the morning we can see Merapi Merbabu mountain

Reviewed October 29, 2020

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Dear Mr. Ardi Thank you very much for the pleasure of staying at our Hotel. Glad to hear your information and recommendation to our property. Thus we are amaze to hear your satisfaction of our services. Hopefully from every information we would further improve to provide the best service for all guests who stay overnight. We greatly welcoming you back to stay at our Hotel in near future with another great experience. Warm regards, Assistant Front Office Manager

Responded November 04, 2020
Merapi Merbabu Yogyakarta Hotel
7.6
Very good
Giska from Indonesia
Family with teens
Deluxe Room
Stayed 1 night in January 2019

So so”

The room is big, but my bad luck, I got an almost broken room. The AC is broken, the cattle is broke, and also something wrong with the toilet

Reviewed January 23, 2019

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Dear Mrs. Giska, Thank you for your attention, suppose to be sorry for the bad experience during you stayed. We would like to improved our services and facilities to comfortable every guest during their times in our hotel. Warm regards,

Responded May 24, 2019
Merapi Merbabu Yogyakarta Hotel
8.0
Excellent
Doni from Indonesia
Couple
Deluxe Room
Stayed 1 night in March 2021

Very good”

Nice place, nice people.. 😊

Reviewed March 18, 2021

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Bapak/Ibu Doni yang terhormat, Terima kasih atas ulasan positif mengenai pelayanan dan fasilitas Hotel Merapi Merbabu. Kami bangga dapat memberikan pengalaman menginap yang menyenangkan bagi Bapak/Ibu. Apresiasi Bapak/Ibu membangun semangat kami untuk selalu memberikan pelayanan yang terbaik bagi tamu kami. Kami senantiasa menantikan kedatangan Bapak/Ibu kembali di Hotel Merapi Merbabu. Salam hangat, Management

Responded April 01, 2021
Merapi Merbabu Yogyakarta Hotel
7.2
Very good
WIELLY from Indonesia
Family with young children
Deluxe Room
Stayed 1 night in February 2020

Good value for money. All staff are very friendly. Room is cozy however you can hear other people an”

talking in the corridor. We have not yet tried the swimming pool because the place is too far from restaurant for breakfast so our child can enjoy swimming while the parent is having breakfast.

Reviewed February 15, 2020

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Dear Mr. Wielly, Thank you for your attention and glad to hear the information and suggestion from you. Suppose to be apologize for the bad experience during your stayed at our Hotel concerning to the noise condition and Pool location. Your complaint and opinion is a great information for us to continouesly make improvement at our services and facilities to comfortable every guest during their times in our hotel. We are greatly expected to your up coming to spend your times at our hotel. Thank you very much for your trust in staying at our hotel. Warm regards, Assistant Front Office Manager

Responded February 19, 2020
Merapi Merbabu Yogyakarta Hotel
8.0
Excellent
Winhard from Indonesia
Family with young children
Deluxe Room
Stayed 5 nights in March 2021

OK”

Nice staycation

Reviewed September 19, 2021

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Dear Mr/Mrs Winhard Thank you for ratingand review your experience stay at our Hotel. We really appreciate your kindness. We look forward to welcoming you back to Merapi Merbabu Hotel for pleasant stay in the nearest future. Warm regards, Hotel Management

Responded September 23, 2021
Merapi Merbabu Yogyakarta Hotel
7.6
Very good
Mohd from Malaysia
Couple
Deluxe Room
Stayed 3 nights in September 2019

Very good”

Wifihaving stuck,sometime have sometime disconnect.need some improvement.

Reviewed October 03, 2019

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Dear Mr. Mohd, We would like to convey our apologies according to your uncomfortable condition with the wifi connection during your stayed in our hotel. According to its problem, our IT team had been improve our internet connection in all Hotel area to support all the guest needed. We greatly expected to your up coming to stay in our hotel. Thank you to your attention and understanding. Warm regards, Assistant Front Office Manager

Responded October 05, 2019
Merapi Merbabu Yogyakarta Hotel
6.8
Good
Tan from Indonesia
Family with young children
Deluxe Room
Stayed 1 night in June 2019

Hotel with good location”

We stay 1 night in here and very alot food around hotel. Hotel not clean because under renovation.

Reviewed June 12, 2019

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Dear Mr. Tan, Thank you for choosing our newly refurbished hotel during your visit to Yogyakarta. On behalf of Management Merapi Merbabu Hotel and all our team I apologize for the experiences which did not meet your expectations and make your stay with us not entirely comfortable. Your comments and suggestions had been addressed to our management team and I assure you that every step has been taken to avoid similar case to happen again in the future. We hope to see you soon again here! Warm regards, Front Office Supervisor Merapi Merbabu Yogyakarta

Responded June 13, 2019
Merapi Merbabu Yogyakarta Hotel
7.2
Very good
Frieda from Indonesia
Family with young children
Deluxe Room
Stayed 1 night in December 2014

So so”

Selected among other hotels during high season.

Reviewed May 20, 2021

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Hi Frieda, Warm greetings from Merapi Merbabu Hotel Yogyakarta. We are very pleased with your feedback during your stay with us. It's great to know that you were satisfied with our service. We will forward this response to the team so that it can be a motivation for the team to improve our services again in the future. We also hope to welcome your next visit to Merapi Merbabu Hotel Yogyakarta. Thank you. Regards, Eric Bachtiar Arisandi

Responded January 05, 2022
Merapi Merbabu Yogyakarta Hotel
6.0
Winda from Indonesia
Couple
Deluxe Room
Stayed 3 nights in October 2019

Not well prepared ”

We stayed here for 4 days 3 nights. First, our card room didn’t work, after this problem solved, we couldn’t found the AC remote and the room telephone didn’t work :) then we asked to change our room by using telephone in the bathroom. they gave us a different room but with worse view. At least everything were working well in there. But, the linen was kinda dusty, even after the service room cleaning. I just wanna say that it wasn’t worthy the price. We wouldn’t back to stay here again, sorry.

Reviewed October 30, 2019

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Dear Mrs. Winda Apologize for the inconvenience and problems that you experienced during your stay. We have coordinated the problems with management and have followed up according to the applicable procedures, so that in the future these things will not happen to you / other guests or guests who are staying overnight. Thank you for your time and attention from any information, suggestions and complaints, it will help us to improve and provide the best service for all guests who stay. We look forward to welcoming you to stay at our hotel. Warm regards, Assistant Front Office Manager

Responded November 02, 2019
Merapi Merbabu Yogyakarta Hotel
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