Luna Palace

4 stars out of 5
Avenida Camaron Sabalo S/N, Marina Mazatlan, Mazatlán, Mexico, 82110

Conveniently situated in the Marina Mazatlan part of Mazatlán, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Sparkling clean

Top Value

Front desk [24-hour]

Excellent room comfort & quality

Free Wi-Fi in all rooms!

Facilities

Beach

Free Wi-Fi

Swimming pool

Free parking

Front desk [24-hour]

Restaurant

Bar

Water sports

Cleanliness 9.0
Location 9.0
Facilities 8.0
Service 8.0

Based on 200 verified reviews

Cleanliness

9.0

Location

9.0

Facilities

8.0

Service

8.0

Value for money

8.0

See map

9.0Exceptional

Location rating score

Exceptional location
Parking
FREE
Closest landmarks
Aries Fleet
1.4 km
Aqua Sport Center
1.4 km
Deer Island Tour
1.4 km
El Caracol
1.4 km
El Cid Mega Resort Golf Course
1.6 km

Good to know

Value for money8.0
Location rating9.0

Rooms available at Luna Palace

One-Bedroom Apartment (6 Adults)
...
  • Room size: 50 m²/538 ft²
  • Sea view
  • 2 single beds and 2 double ...
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Studio
...
  • Room size: 30 m²/323 ft²
  • Sea view
  • 1 king bed
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Studio (4 Adults)
...
  • Room size: 35 m²/377 ft²
  • Sea view
  • 2 double beds
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Studio with Garden View
...
  • Room size: 30 m²/323 ft²
  • Sea view
  • 2 double beds
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Junior Suite, Kitchenette, Partial Ocean View
...
  • Non-smoking
  • 2 double beds and 1 king be...
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Standard Studio
...
  • Room size: 30 m²/323 ft²
  • 1 double bed and 1 sofa bed...
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Junior Suite Standard
...
  • Balcony/terrace
  • Shower
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Room Assigned on Arrival
...
  • Balcony/terrace
  • Shower
  • 1 single bed
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Studio, Kitchenette, Ocean View
...
  • Room size: 48 m²/517 ft²
  • Balcony/terrace
  • 1 king bed
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One-Bedroom Family Suite
...
  • Room size: 87 m²/936 ft²
  • Balcony/terrace
Enter dates to see prices

Frequently asked questions

Does Luna Palace have a swimming pool?

While relaxing at Luna Palace, you can indulge in the swimming pool facility to get your day started the best way with a splash for a stimulating morning or evening.

What type of water sports activities are accessible at Luna Palace?

Luna Palace offers water sport activities such as water sports (non-motorized) for you to enjoy.

Is car parking available at Luna Palace?

Luna Palace offers car park free of charge for all travelers traveling with a car. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What types of facilities are available for kids at Luna Palace?

While on holiday retreat with your family members, your kids can also enjoy the fun in sports and recreation facilities offered at Luna Palace such as kids pool.

What bars are close by Luna Palace?

While staying at Luna Palace, delight in your evening or night out at Joe's Oyster Bar to make the most out of your nightlife.

How long do visitors normally stay at Luna Palace?

Verified past guests that have stayed at Luna Palace had an average nightly stay of 3 nights at this property.

At what time of the year is Luna Palace most popular?

Luna Palace's most popular month where verified guests have stayed the most is in July.

In which languages can Luna Palace's employees communicate?

Luna Palace can communicate in 2 languages and supports popular languages such as English and Spanish for visitors visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What is the average rating that past Couples' have given to Luna Palace?

Past couple travelers that have stayed at this property have given Luna Palace an average rating of 8.4. You can look up on more descriptive customer critiques, and remarks by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that past Families with older children have given to Luna Palace?

Past families with older children that have stayed at this property have given Luna Palace an average rating of 8.3. You can search for more specific customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Group travelers have given to Luna Palace?

Verified group travelers that have stayed at this property have given Luna Palace an average rating of 7.9. You can look up more comprehensive customer assessments and responses by filtering for a specific type of verified travelers down in the review section.

What is the closest airport to Luna Palace?

The nearest airport to Luna Palace is General Rafael Buelna International Airport, 23.0 km away.

More about Luna Palace

More about Luna Palace







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Amenities and facilities

Excellent8.0

Facilities

Languages spoken
  • English
  • Spanish
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Swimming pool [outdoor]
  • Water sports (non-motorized)
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Elevator
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Terrace
For the kids
  • Family room
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]

Food and dining

Restaurants on site
Eclipse
  • Cuisine: International
  • Menu: Buffet

Location

Avenida Camaron Sabalo S/N, Marina Mazatlan, Mazatlán, Mexico, 82110

Exceptional9.0

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:30
  • Check-out from06:00
  • Check-in until23:00

Property announcements

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Reservations of 10 or more rooms will be considered as group and will have special policies. Please note that the 6th and 7th floor are currently in the process of remodeling.

Reviews of Luna Palace from real guests

Provided by verified guests of

Agoda logo
8.4

Excellent

From 5 reviews

  • Cleanliness score 9 out of 10 and is a high score in Mazatlán
    Cleanliness9.0
  • Location score 9 out of 10 and is a high score in Mazatlán
    Location9.0
  • Facilities score 8 out of 10 and is a high score in Mazatlán
    Facilities8.0
  • Service score 8 out of 10 and is a high score in Mazatlán
    Service8.0
  • Value for money score 8 out of 10 and is a high score in Mazatlán
    Value for money8.0
High score for Mazatlán

Rating

9+ Exceptional (2)
8-9 Excellent (0)
7-8 Very Good (0)
6-7 Good (0)
<6 Below Expectation (1)
Guest Type
Room Type
Language
Showing 3 verified guest comments
  1. 10.0
    Exceptional
    Anita from United States
    Couple
    One-Bedroom Apartment (6 Adults)
    Stayed 6 nights in October 2024

    “Exceptional”

    The Luna Palace outdid my expectations....the room faced the pool and ocean off the deck as requested. The pool was clean and refreshing and the beach was excellent. A very great location and place to stay in Mazatlan.

    Reviewed November 07, 2024
  2. 3.6
    DORA from United States
    Group
    Studio
    Stayed 3 nights in August 2016

    “BE AWARE OF LUNA PALACE TERMS.”

    DONT BOOK LUNA PALACE HOTEL. IF YOU DON'T MAKE A WIRE TRANSFER TO A MEXICAN BANCOMER BANK-THEY DONT GUARANTEE YOUR ROOM RESERVATION,THEY DONT TAKE A CREDIT CARD TO HOLD THE ROOM BEFORE ARRIVING AND THEY SELL YOUR ROOM FOR A HIGHER PRICE AT YOUR ARRIVAL, YOU HAVE NO ROOM AT ALL. MR. JOHNSON

    Reviewed September 08, 2016
  3. 10.0
    Exceptional
    Bárbara from Mexico
    Family with young children
    Quadruple Room standard
    Stayed 2 nights in September 2024

    “Excelente servicio en todo.”

    Buen trato por parte de todo el personal, bien limpio y confortable, habitaciones grandes y desayuno delicioso.

    Reviewed September 15, 2024

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