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8.8
Excellent
1,090 reviews
1,090 reviews
"Very nice & clean room."
"The room I stayed in was adequate and it was clean."
"We love the ground floor where The Arch bistro is located."
"Near amenities, chinatown, kya kya."
"This hotel is very clean and well maintained.We choose superior room and its not very small."
8.1
Excellent
Location rating score
Kokoon Hotel Surabaya
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 3 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.
Hygiene Plus
Sparkling clean
300 meters to public transportation
Top Value
Front desk [24-hour]
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Front desk [24-hour]
Airport transfer
Bicycle rental
Car park
Swimming pool [outdoor]
Golf course [on-site]
Shuttle service
Free Wi-Fi in all rooms!
7 travelers have booked today.
Value for money | 9.1 |
Distance to city center | 6 KM |
Location rating | 8.1 |
Nearest airport | Juanda International Airport (SUB) |
Distance to airport | 16.2 km |
Does Kokoon Hotel Surabaya have a fitness center?
Yes! Kokoon Hotel Surabaya features fitness center that is conveniently located on site, catering to your active needs to stay in form while on vacation. For more details, please contact the property for more information.
Is car parking available at Kokoon Hotel Surabaya?
Kokoon Hotel Surabaya has car park onsite free of charge for customers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
What procedures does Kokoon Hotel Surabaya take in terms of hygiene, safety, and cleanliness?
Kokoon Hotel Surabaya meet our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well equipped with free face masks, temperature check for guests and staff, staff trained in safety protocol, and sterilizing equipment for additional safety precautions and hygiene protocols.
What do past guests love most about Kokoon Hotel Surabaya?
Verified guests that stayed at Kokoon Hotel Surabaya have given this property a rating of 9.162 for its outstanding service as the major highlight for their stay.
What is the verified guest review consensus about Kokoon Hotel Surabaya's swimming pool?
65.0% of our past customer reviews have given an optimistic review and remarks about this property's swimming pool. You can look up on more detailed customer reviews, and comments for Kokoon Hotel Surabaya down in the review section.
What is the verified guest review consensus about Kokoon Hotel Surabaya's food?
72.0% of our verified visitor ratings have given an optimistic review and comments about this property's food. You can look up on more detailed customer reviews, and comments for Kokoon Hotel Surabaya down in the review.
What is the typical rating that verified Solo travelers' have given to Kokoon Hotel Surabaya?
Past solo travelers that have stayed at this property have given Kokoon Hotel Surabaya an average rating of 8.9. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.
What is the closest train, metro, or bus station to Kokoon Hotel Surabaya?
The nearest train, metro, or bus station is Kertomenanggal, 11209.63 m away from Kokoon Hotel Surabaya.
What popular shopping locations are in close proximity to Kokoon Hotel Surabaya?
Shopping options in Kokoon Hotel Surabaya’s Surabaya Center neighborhood include Tunjungan Plaza.
What time is check-in and check-out at Kokoon Hotel Surabaya?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated time frame may be charged an additional fee.
8.4
"Very nice & clean room."
Mohamed
|
June 20, 2023
8.8
"The room I stayed in was adequate and it was clean."
steve
|
May 24, 2023
10
"We love the ground floor where The Arch bistro is located."
Michelle
|
April 6, 2023
Kokoon Hotel Surabaya
See the best of Surabaya with a stay at Kokoon Hotel Surabaya, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
Kokoon Hotel Surabaya provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Surabaya.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea in some rooms.
Kokoon Hotel Surabaya also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Kokoon Hotel Surabaya is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
Kokoon Hotel Surabaya offers wonderful recreational facilities for guests to enjoy. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Souvenir shopping for yourself or those back home takes no time at all at the shops.
Around the property
There are many attractions to discover within close proximity to Kokoon Hotel Surabaya. Whatever you may be looking to buy on your trip to Surabaya, chances are you'll find it at Tunjungan Plaza located 2.5 km away.
Reasons to stay here
This hotel scores higher than 94% of the city's accommodations on value for money
This hotel stands above the rest with a cleanliness score that beats 94% of accommodations in the city.
This hotel stands out for its staff and service, scoring higher than 94% of the city's accommodation.
8.8
Breakfast
17 mentions
Swimming Pool
13 mentions
Housekeeping
12 mentions
Food & Dining
2 mentions
8.1
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
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300 meters to public transportation
Airport transfer
Free Wi-Fi in all rooms!
Air conditioning
Perfect for couple traveller!”
This hotel is situated in a prime area and is exquisite. Although the type of room I booked doesn't offer a view of the outside of the building, it is still very pleasant. They provided me with a clean and spacious room that comes with all the necessities. The mattress is cozy, and all the equipment is complete! Although the general style of the hotel is vintage, it still offers a homey feel that makes you want to come back for more. When I arrived after hours, both the security and the receptionist were extremely welcoming and attentive. Everything at the breakfast buffet is tasty! Looking forward to come back.
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unique cozy hotel in the midst of busy neighborhood”
I was very pleased by the atmosphere of this hotel. It has a grace and elegance without being overly pretentious. My room was clean, had a great sleep. Breakfast was complete and interesting. highly recommend.
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Hi Judith, Greetings from Kokoon Hotel Surabaya. Thank you very much for choosing Kokoon Hotel as your place to stay in Surabaya. We are delightful could provide a great experience for you. Surely will happy to meet you again. Have a great day!
nice hotel”
Very attractive / cool designed public spaces, good breakfast, nice restaurant (I had a pizza it was quite good), clean but very standard room. The price was so reasonable, I will probably upgrade to a Deluxe room next time.
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Hi Mr David, Thank you for taking the time to write your review of our property, your comments are very much valued. We are glad to know that you liked our services. Thank you again, and we look forward to seeing you on your next trip to Surabaya. warm regards., Kokoon Hotel Management
This hotel was great”
This hotel was a delightful surprise, especially given the price. The architecture was inspiring. The food was really delicious -- the breakfast was one of the best. The beds were comfortable. The swimming pool was large enough and quiet. The staff were superb. The towels need renewing. I will be back if I am back in Surabaya.
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Hi Sandra, Thank you very much for choosing Kokoon Hotel as your place to stay in Surabaya. And also thank you for your time to write a great review about our hospitality service. We are delightful could provide a great experience for you. Surely, we will happy to meet you again. Have a great day! regads, Kokoon Hotel Management
Nice hotel”
Nice hotel with clean room, nice staff, good bfast. Located in nice place although slightly dark neighbourhood at night. Overall have a nice stay there.
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Unique old school modern hotel”
Hotel is decorated with old school items which looks amazing. Hotel cleanliness is above average but the hotel might need to invest on the new towel. There are not enough light bulb in the room. Overall good value for your money.
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Family holiday with 2 teenage boys”
The family room that we ordered is spacious. There is 1 queen bed and two single beds. We were allowed to have breakfast for 4 which suited for us very well. Food for breakfast is not varied but all very delicious, swimming pool is clean and sufficient for children to have practice. Lots of good local food around the hotel and within walking distance. We enjoyed our stay here and will be back again.
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Great hotel & value of money!”
Hotel located near Old Town area, walking distance to Jalan Gula, Jembatan Merah, and De Javasche Bank. It was very quiet in the night because the stores nearby are all closed and the location is not in the main road. The room was big with a complete amenities and high speed wifi connection. Hotel interior and design is also very attractive, good to take pictures on every corner. Breakfast was also good! but it took time to re-fill the food on the restaurant during breakfast so guests needed to wait. Really good value of money. Definitely will recommed this hotel.
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Best Heritage Hotel in Surabaya”
Great Hotel and value for money that located in the heart of Surabaya city near Tugu Pahlawan. Staff are friendly with great service and nice breakfast.
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Very comfortable hotel”
We stayed in Surabaya as a travel hub, in between so to say, and in Kokoon we found a very comfortable place. Great design in industrial area near china town. Hotel has restaurant , very friendly staff and above al: a great pool. Comes highly recommended.
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Best Deal Hotel”
Best price hotel in Surabaya with the best facilities, amenities, ambience, and food Super beautiful and super affordable hotel
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Vintage nice hotel”
Hotel decoration is best. Location is perfect in the center of surabaya. Easy to find food. Just a walking distance we can find famous mie ujung pandang, nasi cumi, and es kacang ijo. Staff is very helpful especially my room has an Aircon problem and we can move to other room. Bed and toliet is clean. Towel need a new one. Breakfeast is average. But I dont understand when the said if they dont have egg for breakfast because of late supply. I think hotel management need to improve about this. Swimming pool is clean and best for relax.
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Nice experience int the centre of Surabaya”
Nice place to stay. Less their space for parking
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Value of money and cheap”
Its very good And very cooperative staff as well as very healthy breakfast ,
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Great experience”
Value for money, happy to stay here
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Good Hotel”
Hotel bersih, lokasi strategis, staff ramah.
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Best Affordable Hotel”
Would recommend for all travellers with limited budget..breakfast and staff were awesome
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Hi Mr Abdul, Thank you for taking the time to write your review of our property, your comments are very much valued. We are glad to know that you liked our services. Thank you again, and we look forward to seeing you on your next trip to Surabaya. warm regards., Kokoon Hotel Management
Best”
Best banget pokoknya
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Kokoon hotel”
Clean room, good swimming pool, good attitude staff
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Exceptional”
Good ambience and i would be back, i love your latte! 🥰🤩
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