Kay Hotel and Residences

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

555 Don Juico Avenue, Malabanas, Angeles / Clark, Philippines, 2009

Highlights

Front desk [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

Facilities

Free Wi-Fi

Swimming pool

Free parking

Front desk [24-hour]

Restaurants

Bar

Golf course

Massage

About us

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Malabanas, allowing you access and proximity to local attractions and sights. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and outdoor pool on-site.
Your dates are popular among travelersUsers are booking a place in Angeles / Clark every 2 minutes on Agoda.com
Room comfort and quality 6.9
Location 6.8
Service 6.7
Cleanliness 6.0

Based on 61 verified reviews

Room comfort and qua...

6.9

Location

6.8

Service

6.7

Cleanliness

6.0

Value for money

6.0

Facilities

5.6

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Nearest transportation options

Clark PNR railway Station is within 1.58 km

Philexcel Terminal Station is within 1.62 km

See map

6.8Good

Location rating score

Location - Inside city center
Parking
FREE
Popular landmarks
SM City Clark
1.2 km
Zoocobia Fun Zoo
1.3 km
Aqua Beach Club
1.3 km
Casino Filipino Angeles
2.3 km
Air Force City Park
3.5 km
Closest landmarks
Clarkmed
270 m
The Royal British Medical Dental & Cosmetic Center
380 m
Bureau of Customs
530 m
Villasol Drugstore
650 m
Gate 2
980 m

Good to know

Value for money6.0
Distance to city center4 km
Location rating6.8
Nearest airportClark International Airport (CRK)
Distance to airport2.5 km

Select your room

1/18

Deluxe Room

31 m²/334 ft²
1 king bed
City view
Preferred by Couples
1/5

Family Room with Balcony

62 m²/667 ft²
2 queen beds
Fits groups
1/1

Studio with Balcony

36 m²/388 ft²
1 queen bed
1/1

Family Suite

73 m²/786 ft²
2 queen beds
Fits groups
1/1

Studio with Balcony

36 m²/388 ft²
1 queen bed
1/1

Presidential Suite

63 m²/678 ft²
1 king bed
1/1

Junior Suite

46 m²/495 ft²
1 king bed
1/1

Standard Studio

36 m²/388 ft²
1 queen bed
1/1

Premier Room

33 m²/355 ft²
1/1

Suite with Sauna

1 king bed

Frequently asked questions

Experience your holiday vacation the best way possible with Kay Hotel and Residences's bar and poolside bar accessible right in front of your doorstep for whenever you need a drink or two.

While on a trip with your family, your children can also experience the fun in sports and recreation facilities offered at Kay Hotel and Residences such as kids pool.

Kay Hotel and Residences only allows guests that are above 1 years old to stay at this property. In case you're looking for child- or family-friendly properties, please navigate to property facilities filter feature and select the "family/child friendly" filter for more options.

Kay Hotel and Residences has a total of 44 rooms.

Past families with older children that have stayed at this property have given Kay Hotel and Residences an average rating of 6.8. You can search for more in depth customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

The nearest train, metro, or bus station is Clark PNR railway Station, 1584.21 m away from Kay Hotel and Residences.

Shopping options in Kay Hotel and Residences’s Malabanas neighborhood include SM City Clark.

The closest airport to Kay Hotel and Residences is Clark International Airport, 2.0 km away.

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More about Kay Hotel and Residences

More about Kay Hotel and Residences

Experience Comfort and Convenience at Kay Hotel and Residences

Welcome to Kay Hotel and Residences, a charming 3-star hotel located in the bustling city of Angeles / Clark, Philippines. With its prime location just 4 km from the city center, this hotel offers a perfect blend of comfort, convenience, and affordability. Kay Hotel and Residences boasts a total of 44 well-appointed rooms, ensuring a cozy and relaxing stay for all guests. Each room is thoughtfully designed with modern amenities and stylish decor, creating a welcoming ambiance for both leisure and business travelers. Whether you're visiting for a quick getaway or an extended stay, you'll find everything you need for a comfortable and enjoyable experience. Check-in at Kay Hotel and Residences begins at 02:00 PM, allowing you to settle in and start exploring the city at your own pace. The friendly and attentive staff will be there to assist you throughout your stay, ensuring that your needs are met with utmost care and professionalism. When it's time to check out, you can enjoy a leisurely morning as the check-out time is until 12:00 PM, giving you ample time to pack up and bid farewell to this wonderful hotel. Families traveling with children will find Kay Hotel and Residences to be a suitable choice, although it's important to note that this hotel does not allow children to stay free of charge. There may be extra charges for children, so it's best to inquire with the hotel directly for more information. However, with its comfortable rooms and convenient location, Kay Hotel and Residences remains an excellent option for families looking for a memorable stay in Angeles / Clark. With its proximity to the airport, Kay Hotel and Residences is an ideal choice for travelers looking for convenience. The hotel is just a short 20-minute drive away from the airport, making it a hassle-free journey for those arriving or departing from Angeles / Clark. Whether you're visiting for business or pleasure, this hotel's strategic location ensures that you can make the most of your time in the city, without worrying about long commutes. Experience the warmth and hospitality of Kay Hotel and Residences during your visit to Angeles / Clark. With its comfortable rooms, convenient location, and attentive service, this hotel offers a delightful stay for all guests. Book your stay now and embark on a memorable journey in the heart of the Philippines.

Unwind and Indulge: Entertainment Facilities at Kay Hotel and Residences

At Kay Hotel and Residences, we understand the importance of relaxation and entertainment during your stay. That's why we offer a range of exceptional entertainment facilities to ensure you have a memorable experience. Step into our stylish bar, where you can unwind with a refreshing drink and enjoy the vibrant atmosphere. Our skilled bartenders are ready to craft your favorite cocktails, while our extensive drink menu offers a wide selection of spirits, wines, and beers. Whether you're looking for a casual night out or a lively gathering with friends, our bar is the perfect place to socialize and create lasting memories. For those seeking ultimate relaxation, our hotel also features a top-notch massage service. Indulge in a rejuvenating massage session to melt away your stress and tension. Our professional masseuses are trained to provide a range of massage techniques tailored to your preferences. From Swedish to deep tissue, our massages are designed to promote relaxation, relieve muscle soreness, and leave you feeling refreshed and invigorated. At Kay Hotel and Residences, we go above and beyond to ensure your entertainment needs are met. Whether you're looking for a lively night out or a peaceful retreat, our bar and massage facilities are here to provide you with an unforgettable experience.

Unwind and Stay Active at Kay Hotel and Residences' Impressive Sports Facilities

At Kay Hotel and Residences, guests can enjoy a range of top-notch sports facilities that are perfect for both relaxation and staying active. The hotel boasts a stunning outdoor pool that invites guests to take a refreshing dip or simply lounge by the water's edge. Whether you prefer to swim a few laps to start your day or unwind with a leisurely swim in the afternoon, the pool at Kay Hotel and Residences offers a serene and inviting atmosphere. For those who enjoy a drink or two while soaking up the sun, the poolside bar is the perfect spot to unwind and indulge. With a wide selection of refreshing beverages and delicious snacks, guests can enjoy their favorite drinks without having to leave the pool area. The poolside bar provides a convenient and relaxing setting, allowing guests to sip on their favorite cocktails or mocktails while enjoying the beautiful surroundings. Whether you are a fitness enthusiast or simply looking to unwind, Kay Hotel and Residences' sports facilities provide the perfect setting for a memorable stay. Dive into the inviting outdoor pool or sip on a refreshing drink at the poolside bar, and experience the ultimate blend of relaxation and recreation at this exceptional hotel in Angeles / Clark, Philippines.

Convenience Facilities at Kay Hotel and Residences

Experience a seamless stay at Kay Hotel and Residences with its wide range of convenience facilities designed to enhance your comfort and convenience. From the moment you step foot in this hotel, you'll be greeted with excellent service and a host of amenities to make your stay truly enjoyable. For those who prefer to travel light, Kay Hotel and Residences offers laundry service, dry cleaning, and luggage storage facilities. Leave your dirty clothes behind and let the hotel take care of them, ensuring you always look your best. Additionally, the daily housekeeping service ensures that your room is always clean and tidy. If you need assistance or have any special requests, the hotel's concierge is always available to assist you. Whether it's booking tickets for a show or arranging transportation, the friendly and knowledgeable staff will go above and beyond to make your stay memorable. Stay connected with the complimentary Wi-Fi available in all rooms and public areas. Whether you need to catch up on work or simply browse the internet, you can do so effortlessly. The hotel also offers express check-in/check-out services, allowing you to save valuable time and make the most of your stay. For added convenience, Kay Hotel and Residences provides safety deposit boxes to keep your valuables secure, as well as room service for a hassle-free dining experience. If you're a smoker, there is a designated smoking area available. With its comprehensive range of convenience facilities, Kay Hotel and Residences ensures that your stay in Angeles/Clark is comfortable, convenient, and stress-free.

Convenient Transport Facilities at Kay Hotel and Residences

At Kay Hotel and Residences, we understand the importance of convenient transportation options for our guests. That's why we offer a range of transport facilities to ensure a hassle-free stay. With our onsite car park, you can easily park your vehicle and explore the beautiful city of Angeles / Clark at your own pace. Best of all, our car park is free of charge, allowing you to save on parking fees and enjoy a stress-free experience. For those who prefer not to drive, we also provide a shuttle service that can take you to popular destinations in the area. Whether you're heading to the airport, shopping centers, or local attractions, our shuttle service offers a convenient and reliable way to get around. Additionally, if you need a vehicle for a longer period of time, we have car hire services available, allowing you to explore the surrounding areas with ease. At Kay Hotel and Residences, we strive to make your stay as comfortable and convenient as possible, and our transport facilities are just one of the ways we achieve this.

Indulge in Culinary Delights at Kay Hotel and Residences

At Kay Hotel and Residences, dining is an experience to savor. With a range of dining facilities to choose from, guests can satisfy their cravings without leaving the comfort of the hotel. The coffee shop is the perfect spot to start the day, offering a variety of freshly brewed coffees, teas, and delectable pastries. Whether you prefer a quick bite or a leisurely meal, the restaurant serves up a tempting menu of local and international dishes, prepared with the finest ingredients. For those who prefer to dine in the privacy of their room, room service is available, delivering a delectable selection of meals right to your doorstep. With daily housekeeping, guests can enjoy a clean and comfortable dining environment every day. So whether you're in the mood for a morning pick-me-up, a hearty meal, or a cozy night in, Kay Hotel and Residences has you covered.

Luxurious and Spacious Deluxe Rooms at Kay Hotel and Residences

Indulge in the ultimate comfort and luxury with the Deluxe Rooms at Kay Hotel and Residences. Boasting a generous space of 31 square meters, these rooms feature a plush King Bed that guarantees a restful night's sleep. Immerse yourself in the elegant ambiance of these well-appointed rooms and experience a truly unforgettable stay at Kay Hotel and Residences. Book your Deluxe Room on Agoda today and enjoy the best prices and a hassle-free booking experience.

Discover the Vibrant Neighborhood of Malabanas in Angeles / Clark

Nestled in the heart of Angeles / Clark, Philippines, the lively neighborhood of Malabanas offers a unique blend of culture, history, and entertainment. With its bustling streets and vibrant atmosphere, this area is a favorite among both locals and tourists alike. One of the highlights of Malabanas is its vibrant nightlife scene. As the sun sets, the streets come alive with an array of bars, clubs, and live music venues. Whether you're in the mood for a relaxing drink or want to dance the night away, you'll find plenty of options to suit your taste. The area is also known for its delicious street food stalls, where you can indulge in local delicacies and flavors. In addition to its lively nightlife, Malabanas is also home to a rich cultural heritage. Explore the historic sites and landmarks that dot the neighborhood, such as the Holy Rosary Parish Church, a stunning example of Spanish colonial architecture. Take a leisurely stroll along the streets and soak in the vibrant colors and bustling energy of the area. For those seeking entertainment and shopping, Malabanas is also a haven. Visit the nearby Clark Freeport Zone, a sprawling complex that boasts a wide range of attractions, including casinos, golf courses, and duty-free shops. Whether you're looking for a thrilling adventure or a relaxing day of retail therapy, you'll find it all just a stone's throw away from Kay Hotel and Residences. With its vibrant nightlife, rich cultural heritage, and endless entertainment options, Malabanas is a neighborhood that never fails to captivate. Immerse yourself in the energy and excitement of this lively area during your stay at Kay Hotel and Residences.

Convenient and Hassle-Free Travel to Kay Hotel and Residences from Angeles / Clark Airports

Located in the vibrant city of Angeles / Clark, Philippines, Kay Hotel and Residences offers a comfortable and convenient stay for travelers. Getting to the hotel from the nearby airports is a breeze, ensuring a hassle-free journey. If you are arriving at Clark International Airport, the closest airport to Kay Hotel and Residences, you have several transportation options. One of the most convenient ways is to take a taxi or a ride-hailing service directly to the hotel. The journey takes around 15 minutes, depending on the traffic. Alternatively, you can also arrange for a hotel transfer in advance, which provides a seamless and comfortable experience. For those flying into Manila's Ninoy Aquino International Airport, you can easily reach Kay Hotel and Residences by taking a bus or a taxi. From the airport, head to the bus terminal located at Pasay City, where you can catch a bus bound for Angeles / Clark. The bus journey takes approximately two to three hours, depending on the traffic. Once you arrive at the Dau Bus Terminal in Angeles / Clark, you can take a short taxi ride to reach the hotel. No matter which airport you arrive at, Kay Hotel and Residences ensures a convenient and hassle-free travel experience. With its strategic location and accessibility, guests can easily explore the attractions, dining, and entertainment options in Angeles / Clark, making it an ideal choice for both leisure and business travelers.

Discover Exciting Landmarks and Attractions near Kay Hotel and Residences

Kay Hotel and Residences is ideally situated in Angeles / Clark, Philippines, surrounded by a variety of landmarks and attractions that will make your stay truly memorable. Just a stone's throw away, you'll find Casino Filipino Angeles, where you can try your luck at the gaming tables or enjoy live entertainment. If you're looking for a fun day in the sun, Aqua Beach Club is a short distance away, offering a vibrant atmosphere, refreshing drinks, and stunning views of the ocean. For a family-friendly adventure, Zoocobia Fun Zoo is a must-visit attraction. Get up close and personal with a wide range of animals, enjoy thrilling rides, and witness captivating animal shows. If you're a poker enthusiast, Wild Aces Poker Sports Club is just around the corner, providing an exciting gaming experience. History buffs will be fascinated by Kamikaze West Airfield, where you can explore remnants of World War II and learn about the area's rich past. Shopaholics will be delighted to know that SM Hypermarket is conveniently located nearby, offering a wide selection of products and necessities. For any pharmacy needs, Villasol Drugstore is within walking distance, ensuring convenience during your stay. If you're looking to enhance your smile, Smile Makeover is also close by, providing top-notch dental services. With so many landmarks and attractions in close proximity, Kay Hotel and Residences is the perfect base for exploring the vibrant city of Angeles / Clark, Philippines.

A Culinary Adventure Awaits

Indulge in a diverse array of culinary delights just steps away from Kay Hotel and Residences. Makimura Ramen Bar is a must-visit for ramen lovers, offering authentic and flavorful bowls of noodles. For those craving Thai cuisine, Patches Thai Restaurant serves up mouthwatering dishes bursting with aromatic spices. Yi San Korean Restaurant is the go-to spot for sizzling barbecue and traditional Korean fare. Tequila Reef Angeles City offers a vibrant atmosphere and a menu filled with Mexican favorites, while German Angels Bakery And Dining is perfect for those seeking hearty German dishes. Margarita Station (Restaurant) is a popular hangout serving up delicious cocktails and international cuisine. LumDee Te KhuaDang (San Sai) is a hidden gem known for its authentic Thai flavors. Phillies Sports Grill & Bar is the ultimate spot for sports enthusiasts, offering a wide selection of pub grub and refreshing drinks. For a taste of American comfort food, head to VFW Robert W. Zaher Post 2485. And if you're in the mood for sandwiches and deli treats, Bellissima Deli House is the place to be. With such a diverse range of dining options, your taste buds are in for a treat during your stay at Kay Hotel and Residences.

Shop 'til You Drop at SM City Clark

Located just a stone's throw away from Kay Hotel and Residences, SM City Clark is a shopper's paradise. With its expansive layout and diverse range of stores, this sprawling mall is the perfect destination for those looking to indulge in some retail therapy. From high-end fashion boutiques to popular international brands, SM City Clark has it all. Browse through the latest fashion trends, pick up stylish accessories, or shop for electronics and gadgets - the options are endless. After a day of shopping, take a break and refuel at one of the mall's many dining options, offering a variety of cuisines to satisfy any craving. With its convenient location, SM City Clark is a must-visit shopping landmark for guests staying at Kay Hotel and Residences.

Comfortable Rooms, Great Views, and Friendly Staff

Kay Hotel and Residences in Angeles / Clark, Philippines is a delightful retreat that offers comfortable rooms, stunning views, and a friendly staff. Guests have praised the spaciousness of the rooms, highlighting the generous size and the cozy blankets that provide a truly comfortable stay. The hotel's top floors offer breathtaking views, allowing guests to enjoy the beauty of the surrounding area from the comfort of their rooms. The staff at Kay Hotel and Residences are known for their warm and welcoming nature, always going the extra mile to ensure that guests have a pleasant and memorable stay. With its pleasant ambiance and attentive staff, this hotel is the perfect choice for those seeking a relaxing and enjoyable experience in Angeles / Clark.

A Delightful Stay at Kay Hotel and Residences

Kay Hotel and Residences in Angeles / Clark, Philippines has received positive customer ratings across various aspects of their services. With an overall rating of 6.0, guests have expressed their satisfaction with the hotel's offerings and amenities. One of the standout features of this hotel is its exceptional cleanliness, which has been rated at a solid 6.0. Guests can expect well-maintained and spotless rooms, ensuring a comfortable and hygienic stay. The hotel's location has also been praised, with a rating of 6.6. Situated in the vibrant city of Angeles / Clark, guests have easy access to popular attractions, shopping centers, and dining options. Whether guests are looking to explore the local culture or indulge in some retail therapy, Kay Hotel and Residences provides a convenient base for their adventures. Furthermore, the comfort provided by the hotel has been highly rated at 6.9. Guests can expect cozy and well-appointed rooms, equipped with modern amenities to ensure a relaxing stay. The hotel's commitment to guest satisfaction is evident in the comfort they provide, allowing guests to unwind after a long day of exploring or business meetings. Additionally, the staff performance at Kay Hotel and Residences has received a commendable rating of 6.7. The dedicated and friendly staff members go above and beyond to cater to the needs of their guests, ensuring a warm and hospitable experience. From the moment guests check-in until their departure, the staff's professionalism and attentiveness contribute to a memorable stay at this hotel. Overall, Kay Hotel and Residences has garnered positive customer ratings for its cleanliness, location, comfort, and staff performance. With its commitment to providing exceptional services, guests can expect a delightful and memorable stay at this hotel in Angeles / Clark, Philippines.

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Amenities and facilities

Review score5.6

Facilities

Languages spoken
  • English
  • Filipino
  • Korean
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Golf course [on-site]
  • Massage
  • On-site entertainment
  • Swimming pool
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Swimming pool [kids]
Access
  • Check-in/out [express]
  • Check-in/out [private]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service

Location

555 Don Juico Avenue, Malabanas, Angeles / Clark, Philippines, 2009

Good6.8

Location

Airports
  • Clark International Airport (CRK)
    2.5 km
  • Ninoy Aquino International Airport (MNL)
    87.2 km
Public transportation
  • Clark PNR railway Station
    1.6 km
  • Philexcel Terminal Station
    1.6 km
Hospital or clinic
  • Clarkmed
    270 m
Shopping
  • SM City Clark
    1.2 km
Convenience store
  • 7 Eleven
    30 m
Cash withdrawal
  • ATM
    500 m

What's nearby

Popular landmarks
  • SM City Clark
    1.2 km
  • Zoocobia Fun Zoo
    1.3 km
  • Aqua Beach Club
    1.3 km
  • Casino Filipino Angeles
    2.3 km
  • Air Force City Park
    3.5 km
  • Puning Hot Spring
    4.1 km
  • MarQuee Mall
    4.4 km
  • Dinosaurs Island
    5.3 km
  • Nayong Pilipino Clark
    5.9 km
  • Aqua Planet
    7.9 km
Nearby landmarks
  • Clarkmed
    270 m
  • The Royal British Medical Dental & Cosmetic Center
    380 m
  • Bureau of Customs
    530 m
  • Villasol Drugstore
    650 m
  • Gate 2
    980 m
  • SM Hypermarket
    1.1 km
  • CPI Call Shop & Craft Beer Cafe (Bar)
    1.1 km
  • Better Smiles
    1.1 km
  • SM City Clark
    1.2 km
  • Zoocobia Fun Zoo
    1.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 1 year(s).

Children 1-1 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
  • Check-out from09:00
  • Check-in until20:00
Getting around
  • Distance from city center4 km
  • Travel time to airport (minutes)20
The property
  • Number of floors8
  • Number of rooms 44
  • Number of restaurants1
  • Number of bars/lounges1

Reviews of Kay Hotel and Residences from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
6.3

Good

From 59 reviews

  • Room comfort and quality score 6.9 out of 10
    Room comfort and quality6.9
  • Location score 6.8 out of 10
    Location6.8
  • Service score 6.7 out of 10
    Service6.7
  • Cleanliness score 6 out of 10
    Cleanliness6.0
  • Value for money score 6 out of 10
    Value for money6.0
  • Facilities score 5.6 out of 10
    Facilities5.6
High score for Angeles / Clark

Rating

9+ Exceptional (3)
8-9 Excellent (4)
7-8 Very Good (4)
6-7 Good (6)
<6 Below Expectation (17)
Guest Type
Language
Showing 34 verified guest comments
Changed to review page 1
  1. 4.0
    kathrine from Philippines
    Couple
    Standard Studio
    Stayed 1 night in March 2024

    “Dirty old hotel, Scammer staff”

    One of the filthiest hotels you can find in the Philippines. Dust everywhere, the bathroom water has odor, sheets have unidentified liquid marks. You can find cleaner hotels for less than half the price I shit you not. We booked a Deluxe room because it seemed neat on the pictures. When we checked in, we were given an almost stripped down dusty room with almost nothing in it. It was so different from what was posted. We're suspecting that this has been what the staff have been doing all along because when we complained about the room not being the same as what we booked, only then were we transferred. We overheard a foreign guest complain about the room given to him as well. It might be that the guests are being given cheaper rooms inspite of paying for the premium ones. When we moved to the other room, it was pretty much the same. Dust everywhere, the sheets have marks and it seemed like the hotel didn't have standards at all. Wifi is almost non-existent. Even mobile data is down within the premises. For the price that these rooms are being sold, it's total scam. Rooms at Sogo or OYO are priced at less than half and yet they are clean and comfortable. NEVER BOOK HERE. IF YOU WANNA RUIN YOUR DAY, CARRY ON.

    Reviewed March 06, 2024
  2. 8.0
    Excellent
    Madelyn from Philippines
    Couple
    Stayed 1 night in August 2020

    “Swimming pool is awesome! ”

    The place is nice., the view from the top is great. What i like the most is the swimming pool. It's clean and the water is not smell chlorine. The room is big and the blanket is so comfortable. We'll comeback for sure.

    Reviewed August 29, 2020
  3. 5.2
    Peter from Philippines
    Solo traveler
    Stayed 20 nights in December 2019

    “Stay well away ”

    The good: Checking out. Basement car park for my scooter The bad: No hot water, and when ‘fixed ‘ was just luke warm, weak water pressure. Air con set and not able to vary cooling or fan speed. Rock hard mattress. Lumpy old pillows. To have the room serviced, very hot and miss. I had to ask for this respeatedlyon a number of occasions. Advertised PREMIUM TV channels , 7 in all and they catered for the mainly Korean guest. No cable available. I booked for 20 nights, but only stayed overnight for 8, as I had to move to a decent hotel. I lesson well learnt, pay a bit more to get ALOT more elsewhere. The photos are not a good indication of this hotel.

    Reviewed January 12, 2020
  4. 2.0
    CHEN from Hong Kong SAR, China
    Couple
    Stayed 1 night in February 2018

    “very bad hotel”

    just checked in last sunday,booked a two beds room,clear show in photo for the Premier Deluxe type has mentioned two beds there.upon checked in ,the front desk staff told me to add money for the beds!!so sucks,its a lying behavior if the photo showed not real when client check in ask for add money.the staff look so unwilling to help as well.until i said will call the police as they dont let me refund as well. by that time it almost 12midnight!!

    Reviewed March 02, 2018
  5. 6.8
    Good
    Belinda from Philippines
    Group
    Stayed 1 night in February 2018

    “So-so”

    I never got the room that I booked here in Agoda. I booked for a two bedroom suite but they said that Agoda didn’t communicate with them. So since it was late already we got the last remaining room they have (according to them) which is soooo small for 5 people. The staff are nice. And they said that they will just reimburse me thru Agoda the overpayment. Up until now, the reimbursement still wasn’t here (as of this writing).

    Reviewed February 13, 2018
Changed to review page 1

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