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Swimming pool, Jaya House River Park in Siem Reap
Deluxe Room with Pool View - Bed, Jaya House River Park in Siem Reap
Lobby, Jaya House River Park in Siem Reap
Lobby, Jaya House River Park in Siem Reap
Interior view, Jaya House River Park in Siem Reap
Swimming pool [outdoor], Jaya House River Park in Siem Reap
Swimming pool [outdoor], Jaya House River Park in Siem Reap

Removed from saved list

9.6

Exceptional

237 reviews

237 reviews

Food & Dining3
Breakfast3
Swimming Pool2
See map
See map

9.5

Exceptional

Location rating score

Exceptional location - 80 meters from city center
Excellent for walking
Parking
FREE
Walkable places
Wat Po Lang Ka
180 m
Khmer Ceramics Centre
250 m
Viti's Tuk Tuk & Car Driver
260 m
Phokeethra Country Club
280 m
Miniature Replicas Of Angkor's Temples
290 m
Popular landmarks
Pub Street
960 m
ANM Khmer Market
1.7 km
War Museum Cambodia
4.2 km
Angkor Wat
5.1 km
Ta Prohm
8.1 km
Closest landmarks
Khmer kickboxing ?
270 m
Angkor Bodhi Tree
340 m
Angkor Dental Association
390 m
Apsara Style One
440 m
Royal Independence Garden
570 m

Jaya House River Park

River Road, Siem Reap Central Area, Siem Reap, Cambodia, 17000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Siem Reap Central Area part of Siem Reap, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Angkor Wat. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Sparkling clean

320 meters to Angkor National Museum

Top Value

Check-in [24-hour]

Free airport transfer

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Swimming pool [indoor]
Swimming pool [outdoor]
Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Spa

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Siem Reap every 4 minutes on Agoda.com
Value for money9.7
Distance to city center3 Km
Location rating9.5
Nearest airportSiem Reap International Airport (REP)
Distance to airport6.9 km

Rooms available at Jaya House River Park

Deluxe Twin Room
...
  • Room size: 38 m²/409 ft²
  • Pool view
  • 2 queen beds
Enter dates to see prices
Junior Suite with Pool View
...
  • Room size: 64 m²/689 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Deluxe Room - Free Airport Pick-up + Mini-Bar
...
  • Room size: 38 m²/409 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe Room with Pool View
...
  • Room size: 38 m²/409 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Junior Pool Suite
...
  • Room size: 90 m²/969 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Junior Suite with Pool View - Free Airport Pick-up + Mini-Bar
...
  • Room size: 64 m²/689 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Junior Plunge Pool Suite - Free Airport Pick-up + Mini-Bar
...
  • Room size: 90 m²/969 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 38 m²/409 ft²
  • 1 king bed or 2 single beds
Enter dates to see prices
Junior Plunge Pool Suite - Free Airport Transfers + Mini-Bar
...
  • Room size: 90 m²/969 ft²
  • Balcony/terrace
Enter dates to see prices
Deluxe Room - Free Airport Transfers + Mini-Bar
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 1 super king bed
Enter dates to see prices

Frequently asked questions

Does Jaya House River Park provide airport transfer?

Jaya House River Park offers airport transfer services for free upon request. To request, check the box on the booking form just before the payment page.

Does Jaya House River Park offer laundry services?

Yes! Jaya House River Park offers laundry service at your disposal for whenever you need your favorite outfits clean and fresh all throughout your trip. Please contact the property for more information.

Does Jaya House River Park have an option for contactless check-in and check-out?

At Jaya House River Park, guests can take part in contactless check-in and check-out option offered by this property for your ease of use and safety.

What bars are close by Jaya House River Park?

While staying at Jaya House River Park, take pleasure in your evening or night out at Chili Si-Dang Wine Bar, Laundry Bar, and Linga Bar to make the most out of your nightlife.

How long do guests generally stay at Jaya House River Park?

Verified past guests that have stayed at Jaya House River Park had an average nightly stay of 2 nights at this property.

What is the average rating that verified Couples' have given to Jaya House River Park?

Verified couple travelers that have stayed at this property have given Jaya House River Park an average rating of 9.8. You can look up on more in depth customer testimonials, and remarks by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that verified Families with older children have given to Jaya House River Park?

Past families with older children that have stayed at this property have given Jaya House River Park an average rating of 9.8. You can search for more comprehensive customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Jaya House River Park?

Verified local visitors that have stayed at this property have given Jaya House River Park an average rating of 9.7. You can look up on more in depth customer testimonials, and feedback for this property down in the review section.

What is the closest train, metro, or bus station to Jaya House River Park?

The closest train, metro, or bus station is Chong Kov Sou​​ Bus Station, 2796.58 m away from Jaya House River Park.

What dining places are close by Jaya House River Park?

Jaya House River Park’s community is Siem Reap Central Area which includes popular restaurants such as Marum, Jones The Grocer, and Arun Restaurant and Guest House.

What is the closest airport to Jaya House River Park?

The nearest airport to Jaya House River Park is Surin Bhakdi Airport, 172.0 km away.

Is breakfast offered at Jaya House River Park?

Wake up to a fantastic buffet and continental breakfast at Jaya House River Park. Guest visitors can enjoy breakfast offered with an additional charge of 10 USD for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

See map

Explore the neighborhood

What people love about Jaya House River Park

  • 10

    Exceptional

    "The most amazing hotel I have ever stayed at!"

    Monica

    |

    June 15, 2023

  • 9.6

    Exceptional

    "Fantastic service."

    Thinagaran

    |

    May 11, 2023

  • 10

    Exceptional

    "Needless the say the rooms are beautiful, the beds unbelievably comfortable and the services/amenities are incredible."

    Alexander

    |

    April 8, 2023

Property ranking|Compared to 1,110 Siem Reap properties
See all rankings
Value for money score
9.7/10
Service score
9.9/10
Cleanliness score
9.8/10
Couples review score
9.7/10
Better than
99
%
of Siem Reap properties
Better than
99
%
of Siem Reap properties
Better than
99
%
of Siem Reap properties
Better than
99
%
of Siem Reap properties
Overall rating:

9.6

Exceptional
173 reviews
Cleanliness
9.8
Facilities
9.5
Location
9.5
Read all reviews >
What travelers say they love:
The only hotel I want to stay again.
Jing from Cambodia
Group
More about Jaya House River Park

More about Jaya House River Park

Jaya House River Park

Never miss a single attraction in Siem Reap when staying at Jaya House River Park. Getting around in Siem Reap is easy when staying at this resort, strategically placed right in the heart of the city.
At Jaya House River Park, guests are bound to have a stress-free stay. Keep up with all your communications easily with the resort's free Wi-Fi. Getting from and back to the airport can be easily arranged with the resort's airport transfer services. Taxi, car hire and shuttle services provided by the resort make exploring Siem Reap even more convenient.
Guests can enjoy free parking right at the resort. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the resort's ticket service and tours. Packing light is possible at Jaya House River Park thanks to the resort's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the resort. Smoking is allowed only in the designated smoking areas provided by resort.
All rooms at Jaya House River Park are designed for comfort. For your comfort, some rooms at the resort are equipped with linen service, blackout curtains and air conditioning. Some rooms at Jaya House River Park even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every morning you can wake up to a delicious free breakfast at Jaya House River Park. Enjoy the morning bliss with a sip of good coffee at the cafe located in the resort. A variety of convenient and tasty dining options are waiting for you at the resort, for whenever you get hungry. If you're picky about eating, don't worry! Jaya House River Park has a selection of cuisine types including kosher options.
A memorable night with your travel companions can be had without going far, at the resort's bar. Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities.
Apart from amenities and services, Jaya House River Park goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage, hot tub, steam room, spa and sauna. Spend some time relaxing at the resort's pool. Sip your favorite cocktail outdoors at the resort's poolside bar.
Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


Around the property

Don't miss out on all that Siem Reap has to offer during your stay at Jaya House River Park. Acquire some cultural knowledge with a day at Angkor National Museum located 310 m away, where you can see famous works by local artists.


Reasons to stay here

Get more than you bargain for here, which scores value for money higher than 99% of the city's accommodation.
Past guests love the cleanliness here, ranking it higher than 99% of the city's accommodation.
Staff and service here are considered high quality by past guests whose ratings put it above 99% of the city's options.

Show less

Amenities and facilities

Exceptional
Facilities

9.5

Most talked about facilities

Breakfast

4 mentions

Swimming Pool

3 mentions

Food & Dining

2 mentions

Languages spoken
  • English
  • French
  • German
  • Khmer
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Outdoor recreational features
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [kosher]
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Blackout curtains
  • Cleaning products
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Free welcome drink
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Umbrella
  • Wake-up service
  • Wi-Fi [free]

Location

River Road, Siem Reap Central Area, Siem Reap, Cambodia, 17000
Exceptional
Location

9.5

Airports
  • Siem Reap International Airport (REP)
    6.9 km 26 min drive
  • Battambang Airport (BBM)
    75.7 km
Public transportation
  • Chong Kov Sou​​ Bus Station
    2.8 km
Hospital or clinic
  • Angkor Dental Association
    390 m
Shopping
  • ANM Khmer Market
    1.7 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    300 m

What's nearby

Popular landmarks
  • Angkor National Museum
    320 m
  • Pub Street
    960 m
  • ANM Khmer Market
    1.7 km
  • War Museum Cambodia
    4.2 km
  • Angkor Wat
    5.1 km
  • Ta Prohm
    8.1 km
  • Angkor Thom
    8.2 km
  • Bayon Temple
    8.2 km
  • Preah Khan
    10.7 km
  • Cambodia Landmine Museum
    21.2 km
Nearby landmarks
  • Wat Po Lang Ka
    180 m
  • Khmer Ceramics Centre
    250 m
  • Viti's Tuk Tuk & Car Driver
    260 m
  • Khmer kickboxing ?
    270 m
  • Phokeethra Country Club
    280 m
  • Miniature Replicas Of Angkor's Temples
    290 m
  • T Galleria Angkor
    300 m
  • Angkor National Museum
    320 m
  • Miniature Replicas of Angkor by Dy Proeung
    320 m
  • Hayah art center
    330 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-4 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee0 KHR
  • Distance from city center3 Km
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)10 USD
The property
  • Number of bars/lounges2
  • Number of floors3
  • Number of restaurants1
  • Number of rooms 36
  • Room voltage220
  • Year property opened2016

Reviews of Jaya House River Park from real guests

Provided by verified guests of Agoda
9.6
Exceptional
Cleanliness9.8
Facilities9.5
Location9.5
Service9.9
Value for money9.7
High score for Siem Reap
Rating
9+ Exceptional (73)
8-9 Excellent (3)
7-8 Very Good (0)
6-7 Good (0)
<6 Below Expectation (1)
Time of the year
Mar - May (18)
Jun - Aug (21)
Sep - Nov (19)
Dec - Feb (19)

Show reviews that mention 

Showing 77 verified guest comments
1234
10.0
Exceptional
Andrew from United Kingdom
Couple
Deluxe Room
Stayed 3 nights in January 2022

Fantastic Hotel! And now is a great time to visit Cambodia!”

We visited Siem Reap and stayed at the Jaya House River Hotel at the end of January 2022. Firstly, if you are thinking of visiting Cambodia, then NOW is the time to do it! You'll never get the chance to see Angkor Wat and the other amazing temples this quiet and free of tourists ever again. Coupled with the fact that this wonderful country and its people have felt the impact of Covid-19 more than most, and are absolutely crying out for tourism to return, there really is no better time to visit Cambodia than now. With regards to the Jaya House River Hotel - we cannot speak highly enough of it. So many nice touches that really made the trip memorable. Great airport pick up with a detour via Angkor Wat to really get you excited, and a wonderful reception on arrival, including welcome drinks with the hotel manager Mr Chris. Our room was wonderful - comfortable, clean, lovely bathroom with big bathtub, free mini bar and very spacious. Very comfy bed and ample space for luggage etc. The hotel felt extremely clean throughout our stay - hand sanitizer provided, and staff doing a great job of cleaning rooms and communal areas round the clock. The amenities and hotel grounds are wonderful - you really feel far removed from the hustle and bustle of the central city. 2 beautiful swimming pools, lovely open green space for sunbathing/relaxing, an excellent restaurant and a fantastic rooftop bar with epic sunset views. We had breakfast included at the restaurant each morning and it was delicious - a buffet is provided, but there is also an extensive a la carte menu to choose from which is included, and has many western, local and vegetarian options available. The staff were all wonderful - due to covid-19, the hotel is currently running with a reduced staff given booking numbers still haven't picked up, but that didn't impact the high levels of service at all. They all had a great attitude, very positive, friendly and attentive, and always helped us with any queries or needs.

Reviewed February 05, 2022

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10.0
Exceptional
Warren from Singapore
Couple
Deluxe Room
Stayed 3 nights in June 2022

HIGHLY RECOMMENDED!”

Top notch service from all staff at this property. They were warm and welcoming. Tips: There are tuktuks catering to hotel guests which can bring you around and pick you up at a small fee. It's convenient and safe, you do not need to haggle with others.

Reviewed October 03, 2022

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10.0
Exceptional
Peter from Australia
Couple
Deluxe Room - Free Airport Pick-up + Mini-Bar
Stayed 1 night in November 2022

Jaya House”

Wonderful service by well trained staff. All facilities were exceptional. The ambiance and atmosphere were very relaxing. An exceptional hotel.

Reviewed November 10, 2022

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10.0
Exceptional
Suwendi from Singapore
Couple
Junior Plunge Pool Suite - Free Airport Pick-up + Mini-Bar
Stayed 2 nights in August 2022

Hotel with the best service ”

We traveled all over the world and stayed at various 5* and luxury hotels. This is one of the best hotels with the meticulous and detailed first class service.

Reviewed August 16, 2022

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10.0
Exceptional
Ing from Cambodia
Group
Junior Suite with Pool View - Free Airport Pick-up + Mini-Bar
Stayed 1 night in August 2020

Amazing hotel with amazing hospitality”

This is one of the best hotel I've stayed at in Siem reap, to date. Jayon house river park is a plastic free hotel. Superb! The location is right in city center. I stayed at the Junior suite. The facilities and interior design is beyond words. I was very impressed. The staffs were extremely friendly and helpful. I would definitely stay here again.

Reviewed August 24, 2020

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9.6
Exceptional
Peter from Thailand
Family with teens
Deluxe Room - Free Airport Pick-up + Mini-Bar
Stayed 3 nights in October 2022

Exceptional”

Have lived in Thailand for 16 years and traveled throughout SEA. Jaya House is the best hotel experience we have had around here and maybe the best anywhere in the world. The other positive reviews are honest - this place is a cut above, and the best part are the staff. We will return!

Reviewed October 23, 2022

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10.0
Exceptional
Jing from Cambodia
Group
Junior Plunge Pool Suite - Free Airport Pick-up + Mini-Bar
Stayed 1 night in February 2022

Best hotel I've stayed at siem reap”

The only hotel I want to stay again.

Reviewed March 01, 2022

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9.6
Exceptional
Willy from Singapore
Couple
Junior Plunge Pool Suite - Free Airport Pick-up + Mini-Bar
Stayed 6 nights in March 2022

Great location. Great service”

Awesome hotel with excellent service! One of the few hotel that survived the pandemic.

Reviewed March 15, 2022

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9.6
Exceptional
Lee from Hong Kong SAR, China
Family with young children
Junior Suite with Pool View - Free Airport Transfers + Mini-Bar
Stayed 4 nights in October 2017

5-star services in a beautiful property ”

I travel frequently in Asia for work. I always looked at reviews before choosing a hotel yet keep a reasonable doubt with the unbelievably great reviews for some of the hotels. We can't be happier having chosen to stay at Jaya House River Park which exceeded our expectations in every possible way. I can't agree more with all the positive reviews posted by other guests to this property. Everything people said is true!! The breakfast is excellent. The location and facilities are great. Design of the hotel tasteful yet functional, and the room is super clean and spacious. What impressed us the most are the staff who provide the best personal services throughout our stay and the owner's generosity and actual actions taken to help the local people apart from running this hotel to a 5-star standard. We witnessed the kind hearts, strong minds and diligence of the Cambodian people. This is our first visit to Siem Reap and we had more fun and takeaway than our expectation. We highly recommend this hotel and will definitely stay here again at our next visit.

Reviewed November 06, 2017

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10.0
Exceptional
Kenneth from Japan
Couple
Junior Pool Suite
Stayed 3 nights in October 2018

The only place to stay in Siem Reap!”

Unbelievable....!! If you have any desire to visit Siem Reap, you need look no further than Jaya House as your place to stay! This hotel puts the "SERVICE" back in in service. There are few times when staying at a hotel can give you a feeling of win (for you), win (for the hotel owner), and win (for the hotel employees), but Jaya House delivers on this and more. The service is unsurpassed - from the pick-up at the airport, to the cool, jasmine scented towels awaiting you upon your return to the hotel after a long day touring the city, to the staff who are always willing and anxious to assist you with even the smallest detail, to the hotel philosophy of trying to leave as little impact on the environment as possible, to the amazingly delicious food that is grown by the hotel itself and served in tremendous abundance. You have a choice of where to spend your money for hotels in Siem Reap - spend it at Jaya House!

Reviewed October 22, 2018

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10.0
Exceptional
Laura-Mae from Japan
Group
Deluxe Twin Room
Stayed 2 nights in August 2018

Siem Reap's best kept secret!! ”

(Note: I'm putting the same review on TripAdvisor because I just wrote my heart out.) Jaya House is a little bit of heaven on earth! If you don't like being treated like royalty well go some place else. Worry about nothing because everything is included. Our family was greeted at the airport with warm smiles from our hostess Sarah and Chai-chai our driver, cold towels and refreshing drinks. Before we could get settled in our private car we were at the hotel. It took less than 20 minutes! The beloved Angkor Wat is also only 20 minutes away!!!!!!! Christian the owner greeted us as we got out of our taxi and surprised us by taking time to have a friendly chat and some white wine with us while we checked-in. Because, when is it not time for wine!!! Did we actually check-in? Now that I think about it, I only remember the gorgeous lounge and the wine. Facing the river, Jay House is perfectly located minutes from Old Market and Made in the Cambodia Market. Every corner of the hotel is carefully curated. The gardens, the koi fish, the darling swings and of course the pool made from pure silver. My cousin and I couldn't have been more delighted. I've traveled the world from Cape Town, to Bali to Montego Bay and never felt so at home. Moon and all the other waiters entertained us at breakfast. Sam and Tom won us over with their knowledgeable tours. The manager Chris, you've got to talk to this guy, explained why this boutique hotel makes all other international chain hotels where he has worked pale in comparison. We didn't need the explanation we already knew that this gem of a hotel is our new family in Siem Reap and we will be returning home to them soon. We already miss everyone there. I'm dreaming about Fish Amok and sticky rice. And I'm not ashamed to say I cried a little when Sarah waved us off. Listen, come for Angkor Wok stay for the royal treatment.

Reviewed August 13, 2018

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10.0
Exceptional
Jacqueline from Hong Kong SAR, China
Couple
Deluxe Room with Pool View
Stayed 3 nights in September 2018

Experience of a lifetime”

Stop looking around, this is the place to stay! We were originally planning to stay at Park Hyatt and later on went for Jaya House after reading all the reviews. While I’m sure Park Hyatt is a beautiful hotel with its unique charm (same goes for other five star hotels in Siem Reap), what make Jaya House standout are its people - friendly, genuine and warm, who go out of their way to make sure their guests have nothing but a perfect stay. We also joined their private tour. Tiger our guide and Kim Leng the house photographer became our best company during this trip and I couldn’t thank them enough for showing us around beautiful hidden spots in the region. Couldn’t wait to come back to Jaya House again.

Reviewed October 05, 2018

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10.0
Exceptional
Erika from Philippines
Group
Deluxe Room with Pool View
Stayed 6 nights in October 2017

Perfection in a nutshell”

Hands down the best hotel we’ve ever stayed in. When we arrived late due to a delayed flight, they had freshly toasted sandwiches prepared for us in the room. Their staff are very mindful of details, down to remembering what your activity was for the day and remembering guests’ names. You can tell this sort of care for their guests is in their nature, and this is genuinely what made our stay so wonderful. They went out of their way to make sure everything was perfectly planned and ready for us- including a totally unexpected breakfast spread in the lobby plus a packed breakfast box at 4:30AM before watching the sunrise at Angkor Wat. A big part of the reason why we didn’t want to leave was not the experience or tours we had in Siem Reap, but the hospitality of the staff at the hotel- they made it feel like home, and we would gladly stay at Jaya House again in the future!

Reviewed November 04, 2017

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9.6
Exceptional
Travis from United States
Couple
Deluxe Room with Pool View
Stayed 3 nights in April 2017

Best place in Siem Reap!”

Jaya House is a fantastic place to stay. Cambodia is a cheap place to visit, so I was at first apprehensive to pay Western (3 star) prices for our trip there because as others had told us you are hardly in your room; I was completely wrong! Do yourself a favor and book now. Touring temples is exhausting in the heat and having such a wonderful place to return to is well worth the small investment. Take this opportunity to stay in one of the best hotels you ever will. From airport pickup, to airport drop off, my wife and I have zero complaints. The staff is wonderful, the food is great (I spent five weeks in Bangkok eating everything from street food to fancy restaurants... I know good SE Asia food), and the property is beautiful. Visit Siem Reap now, and stay here!

Reviewed May 01, 2017

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10.0
Exceptional
Patrisha from United Kingdom
Couple
Deluxe Room with Pool View
Stayed 5 nights in June 2017

Changing the face of hospitality”

I don't usually get attached to hotels but I found it very hard to leave this place. The hotel is stunning itself but what really stood out were the staff. They say the future of hospitality is in its experience and that's just what they delivered, a true personalized service that made us feel not only welcome but truly at home. My partner and I got into an accident one night and ended up in hospital, their Guest Services Manager on night duty namely Hak Ukdy had taken us to hospital and stayed with us overnight until we got discharged and taken back to the hotel. When we checked-out on our last day, their entire Front Office staff were waiting for us at the lobby with a bouquet of roses to send us off. Hak Ukdy came by on his day off to also send us to the airport and say goodbye. He went beyond his role whereby we felt he genuinely cared for us and made us feel safe, we will never forget him. Hak Ukdy and every employee we interacted with showed true passion, love and dedication to their job at Jaya House River Park. Their staff are inspiring and this is what will make anyone's experience at Jaya House River Park a special one. I will recommend them over and over again.

Reviewed June 14, 2017

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10.0
Exceptional
Stefanie from Germany
Couple
Deluxe Room with Pool View
Stayed 2 nights in July 2017

Best Service experience ever”

We booked Jaya House River Park last minute to spent a weekend visiting Ankor. As we are travelling a lot we were a bit suspicious about the very high ratings for this property compared to others but already on the first day of our stay we could see why people like it so much. Starting from the airport until back to the airport we felt like being carried by the staff during all the stay with excellent service and friendliness coming from the heart. As a guest you can feel that people are truly interested in making your stay as perfect as possible and that it's not a show. Everyone is taking their time to explain as much as possible about the hotel concept, the city, the country and the temples. We felt incredibly welcomed and no wish was left open at the end. One example: they wanted to bring a fresh coconut for us to the pool (we didn't order it) but we had already left back to the room to get ready for the trip to the temple. The staff made sure we will still get the coconut to enjoy during the ride to the temple and placed it at the tuk-tuk waiting for us to take us on the trip. I especially liked the hotel because they have a concept for protecting the environment (for example they use no plastic at all and they are making a peeling cream out of coffee from the breakfast for each guest for free) and also giving back to the community like cleaning the river, planting trees and many more. I could go on and on with many examples like that. All I can say is, try this hotel if you get any chance. It's worth it.

Reviewed August 01, 2017

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10.0
Exceptional
Sam from Malaysia
Solo traveler
Deluxe Twin Room
Stayed 3 nights in October 2017

Home Away From Home”

Fantastic experience starting from our arrival greetings at the airport to our check out. Everything was what was expected of a Five Star Hotel and so much more. Shout out to Christian and the team for a great job well done. Will definitely return to Jaya House the next time we are in Siem Reap.

Reviewed November 02, 2017

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10.0
Exceptional
Jane from United Kingdom
Group
Deluxe Room with Pool View
Stayed 4 nights in October 2018

An exceptional hotel”

Jaya House River Park is exceptional in every way. The staff are friendly and nothing is too much trouble. The rooms and hotel environment are beautiful. We were picked up from the airport for free and greeted with cool towels and fresh fruit. Once we arrived at the hotel there were more cool towels and a "Welcome home" from staff and management. As we arrived early we were offered breakfast. Food was fantastic. For the rest of our trip everything was perfect. Free mini bar, complementary transport and pick up in town. There was even fresh coffee and pastries before our 4.30 am trip to sunrise at Angkor Wat.

Reviewed October 22, 2018

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10.0
Exceptional
William from United States
Couple
Junior Pool Suite
Stayed 2 nights in November 2019

Exceptional”

We have stayed in many hotels all over the world, and Jaya House River Park rates right up there with the best of them in terms of service. The grounds were beautiful and the food was delicious. The special touches - such as spraying bug spray on us whenever we left the property, providing us with a local cell phone so we could call for a tuk tuk back, offering to send us with a to go container of breakfast on our final day to keep us fueled for a long trip, commitment to reducing environmental waste by giving us a reusable water bottle upon check-in, and more - sets Jaya House apart from the rest.

Reviewed November 13, 2019

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10.0
Exceptional
Abraham from United Kingdom
Couple
Junior Suite with Pool View
Stayed 4 nights in August 2018

Quite possibly the best hotel in the world?”

Truly amazing hotel!!! The most elegant decor, staff that will bend over backwards for you, a delicious breakfast, breathtaking pools and a secluded setting. All minutes from central Siem Reap. We recommend using the bicycles provided by the hotel to get around. The entire set-up has a very ethical vibe with no plastic and a focus on the education and well being of the staff members. Bravo!!!

Reviewed August 19, 2018

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