Exterior view, IKOI Villa in Karuizawa
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IKOI Villa

3 stars out of 5
Nagakura 3391-3, Karuizawa, Karuizawa, Japan, 3890111 - See map

This ryokan features free Wi-Fi in all rooms for easy connection, and car park free of charge. Strategically situated in Karuizawa, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Karuizawa prince shopping plaza. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

640 meters to public transportation

Inside city center

490 meters to Stone Church

Free Wi-Fi in all rooms!

Air conditioning

Facilities

Bicycle rental

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

BBQ facilities

Luggage storage

Safety deposit boxes

Wi-Fi in public areas

Your dates are popular among travelersUsers are booking a place in Karuizawa every 4 minutes on Agoda.com

Based on 100 verified reviews

Cleanliness

8.4

Service

8.1

Value for money

7.8

Facilities

7.7

Location

7.3

See map

7.3Very good

Location rating score

Very good location - Inside city center
Parking
FREE
Popular landmarks
Stone Church
500 m
Karuizawachurch
680 m
Harunire Terrace
840 m
Karuizawa Hoshino Area
1.2 km
Hiroshi Senju Museum Karuizawa
2.0 km
Closest landmarks
Stone Church
500 m
Antwerp
510 m
Pâtisserie Chez Kajiwara
530 m
Nakakaruizawa Station
610 m
Karuizawachurch
680 m
Value for money7.8
Location rating7.3

Rooms available at IKOI Villa

Suite family
...
  • Room size: 65 m²/700 ft²
  • Garden view
  • 3 single bed & 3 japanese f...
Enter dates to see prices
Family Quadruple
...
  • Room size: 30 m²/323 ft²
  • Country view
  • 4 single beds
Enter dates to see prices
Japanese Family Room
...
  • Room size: 30 m²/323 ft²
  • Garden view
  • 5 futons
Enter dates to see prices
Deluxe Cottage
...
  • Room size: 10 m²/108 ft²
  • Garden view
  • 1 sofa bed and 3 futons
Enter dates to see prices
Japanese Western Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Nature view
  • 1 futon and 2 single beds
Enter dates to see prices
Room
...
  • Mountain view
  • Non-smoking
Enter dates to see prices
Room
...
  • Room size: 10 m²/108 ft²
  • Mountain view
Enter dates to see prices
Japanese-style Room *Has toilet
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 5 futons
Enter dates to see prices
Glamping Cottage
...
  • Non-smoking
  • Shared bathroom
  • 1 sofa bed
Enter dates to see prices
Room
...
  • Room size: 15 m²/161 ft²
  • Mountain view
  • 2 single beds and 1 futon
Enter dates to see prices

Frequently asked questions

Does IKOI Villa offer laundry services?

Yes! IKOI Villa offers hot water linen and laundry washing at your fingertips for whenever you need your favorite clothes clean and fresh all throughout your trip. Please contact the property for more information.

What interesting attractions are near by IKOI Villa that are in walking range?

While remaining at IKOI Villa, begin your trip by discovering the nearest points of interest that are within walking distance to the property which include Stone Church, Antwerp, and Pâtisserie Chez Kajiwara.

At what time of the year is IKOI Villa most popular?

IKOI Villa's most popular month where verified guests travelers have stayed the most is in August.

In which languages can IKOI Villa's personnel communicate?

IKOI Villa can converse in 5 languages and supports popular languages such as English and Mandarin Chinese for guest visitors traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What do local visitors think about IKOI Villa?

Past local visitors that have stayed at this property have given IKOI Villa an average rating of 8.1. You can look up on more detailed customer ratings, and feedback for this property down in the review section.

What is the closest train, metro, or bus station to IKOI Villa?

The closest train, metro, or bus station is Nakakaruizawa Station, 613.54 m away from IKOI Villa.

What popular shopping locations are nearby IKOI Villa?

Shopping options in IKOI Villa’s Karuizawa neighborhood include Harunire Terrace.

What well-known natural sightseeing locations are near IKOI Villa?

IKOI Villa is located within Karuizawa, which makes it fittingly near to natural points of interest such as Karuizawa Yacho no Mori, Sengataki Fall, and Shiraito Falls.

More about IKOI Villa

More about IKOI Villa













Unparalleled Convenience at IKOI Villa in Karuizawa

At IKOI Villa in Karuizawa, convenience is at the forefront of your stay. With a range of top-notch facilities, you'll find everything you need right at your fingertips. Stay connected with complimentary Wi-Fi available in all rooms and public areas, allowing you to effortlessly browse the web or catch up on work. Whether you're traveling for business or leisure, this seamless connectivity ensures you can stay in touch with loved ones or stay on top of your professional commitments. To make your stay even more hassle-free, IKOI Villa offers luggage storage facilities. Leave your bags with us and explore the beautiful surroundings of Karuizawa without any burden. Our friendly staff will take care of your belongings, giving you peace of mind to fully enjoy your vacation. Additionally, IKOI Villa boasts a convenient vending machine on-site. Whether you're in need of a refreshing beverage or a quick snack, this machine is stocked with a variety of options to satisfy your cravings. No need to venture far for a quick pick-me-up. Furthermore, our dedicated housekeeping team ensures that your room is kept in immaculate condition throughout your stay. With daily housekeeping services, you can relax and unwind in a clean and tidy environment. Experience the utmost comfort and convenience at IKOI Villa in Karuizawa, where every detail is taken care of.

Convenient Transport Facilities at IKOI Villa

At IKOI Villa in Karuizawa, Japan, guests can enjoy a range of convenient transport facilities that make exploring the area a breeze. The hotel offers a shuttle service, providing easy access to nearby attractions and the Karuizawa Station. Whether you're looking to visit the picturesque Shiraito Falls or explore the charming town center, the shuttle service ensures a hassle-free journey. For those traveling by car, IKOI Villa also provides a car park onsite. Guests can take advantage of the self-parking option, allowing them to conveniently park their vehicles at the hotel premises. What's more, the car park is free of charge, providing added convenience and saving guests from the hassle of finding parking in the busy town. Whether you're arriving by car or prefer to use the shuttle service, IKOI Villa ensures a seamless and stress-free experience for all guests.





Indulge in Exquisite Dining at IKOI Villa

At IKOI Villa in Karuizawa, Japan, guests can enjoy a delightful culinary experience with the hotel's exceptional dining facilities. The highlight of the dining options is the BBQ facilities, where guests can gather with friends and family to savor the flavors of a traditional Japanese barbecue. The hotel provides all the necessary equipment and ingredients, ensuring a hassle-free and enjoyable experience. Whether it's grilling succulent meats or fresh vegetables, guests can create their own delectable dishes while enjoying the beautiful surroundings of the villa. In addition to the BBQ facilities, IKOI Villa also offers daily housekeeping to ensure a clean and comfortable dining experience. The dedicated staff takes care of all the cleaning and tidying up, allowing guests to fully relax and indulge in their meals without any worries. With the combination of top-notch dining facilities and impeccable housekeeping service, IKOI Villa guarantees a memorable dining experience that will leave guests craving for more.

Experience Comfort and Tranquility at IKOI Villa's Luxurious Rooms

Discover a wide range of elegantly designed rooms at IKOI Villa in Karuizawa, Japan. Choose from the Deluxe Cottage, Family Quadruple, Japanese Family Room, Japanese Western Non-Smoking, or the spacious Suite family. The Deluxe Cottage offers a cozy 10 square meters of space with a choice of 1 Sofa Bed or 3 Japanese Futons. For larger groups, the Family Quadruple provides ample space with 30 square meters and 4 Single Beds. Experience traditional Japanese living in the Japanese Family Room, featuring 30 square meters and 5 Japanese Futons. The Japanese Western Non-Smoking room offers a fusion of Japanese and Western styles with 30 square meters and a choice of 2 Single Beds or 1 Japanese Futon. For the ultimate indulgence, the Suite family boasts a generous 65 square meters with 3 Single Beds and 3 Japanese Futons. Book your stay at IKOI Villa on Agoda to enjoy the best prices and a hassle-free experience. With Agoda's easy booking process, you can secure your dream room at IKOI Villa with just a few clicks, guaranteeing a seamless and memorable stay.

Discover the Serenity of Karuizawa, Japan

Nestled in the picturesque town of Karuizawa, Japan, IKOI Villa offers a tranquil escape from the bustling city life. Surrounded by lush greenery and breathtaking landscapes, this charming hotel is the perfect destination for nature lovers and those seeking a peaceful retreat. Karuizawa is renowned for its cool climate, making it a popular summer getaway for both locals and tourists alike. With its refreshing mountain air and stunning natural beauty, it's no wonder why Karuizawa has become a favorite destination for relaxation and rejuvenation. Apart from its natural wonders, Karuizawa also boasts a rich cultural heritage. The town is home to various historical sites, including the iconic Karuizawa Prince Shopping Plaza, housed in a former summer residence of the Japanese royal family. Visitors can explore the charming streets lined with quaint shops, cafes, and art galleries, offering a unique blend of traditional and contemporary experiences. Whether you're an avid shopper, a history enthusiast, or simply looking to immerse yourself in the local culture, Karuizawa has something to offer for everyone.

Traveling to IKOI Villa in Karuizawa, Japan

Nestled in the picturesque town of Karuizawa, Japan, IKOI Villa offers a tranquil escape from the bustling city life. To reach this serene retreat, travelers can choose from several airports located near Karuizawa. The most convenient option is Tokyo Narita International Airport, which is approximately 150 kilometers away. From the airport, visitors can take a direct train to Karuizawa Station, a journey that takes around 1 hour and 20 minutes. Upon arrival at Karuizawa Station, IKOI Villa is just a short taxi ride away, ensuring a seamless and hassle-free transfer. Alternatively, travelers can opt for Tokyo Haneda Airport, which is approximately 140 kilometers from Karuizawa. From Haneda, visitors can take a direct train to Karuizawa Station, with a travel time of approximately 2 hours. Once at Karuizawa Station, IKOI Villa is easily accessible by taxi, allowing guests to quickly unwind and immerse themselves in the tranquility of the surroundings. Whether arriving from Narita or Haneda, the journey to IKOI Villa promises to be a delightful introduction to the natural beauty and serenity that Karuizawa has to offer.

Discover the Natural Beauty and Cultural Gems near IKOI Villa

Nestled in the picturesque town of Karuizawa, Japan, IKOI Villa offers a serene retreat surrounded by a multitude of captivating landmarks and attractions. One of the must-visit sites nearby is the breathtaking Shiraito Falls. Cascading gracefully down a series of rocky cliffs, this stunning waterfall is a true natural wonder, offering a tranquil setting for relaxation and contemplation. For those seeking a taste of local culture, a visit to Kyukaruizawa Ginza-dori is highly recommended. This charming shopping street is lined with quaint boutiques, cafes, and restaurants, offering a delightful blend of traditional and modern Japanese experiences. Wander through the bustling crowds, savoring the aroma of freshly brewed coffee and delectable local delicacies. Art enthusiasts will be enthralled by the Hiroshi Senju Museum Karuizawa. This architectural masterpiece houses a remarkable collection of contemporary Japanese art, featuring the mesmerizing works of renowned artist Hiroshi Senju. Immerse yourself in the vibrant colors and serene landscapes that adorn the walls, and let the art transport you to a world of beauty and tranquility. Whether you're seeking natural beauty, cultural immersion, or simply a peaceful escape, IKOI Villa's surrounding landmarks and attractions offer something for everyone. Explore the wonders of Shiraito Falls, soak in the vibrant atmosphere of Kyukaruizawa Ginza-dori, and indulge in the artistic brilliance of the Hiroshi Senju Museum Karuizawa - all just moments away from your doorstep at IKOI Villa.

Convenient Public Transport Stations near IKOI Villa

Nestled in the heart of Karuizawa, Japan, IKOI Villa offers easy access to several public transport stations, ensuring a seamless travel experience for guests. The closest station, Karuizawa Train Station, is just a short walk away from the hotel. This well-connected station provides convenient access to various destinations in the region, making it a great starting point for exploring the area. Another nearby station is Nakakaruizawa Station, which is also within walking distance. With regular train services, this station offers a convenient option for guests to explore the surrounding attractions and landmarks. Additionally, the hotel is easily accessible by bus, with the Kusakaru Kotsu bus station located nearby. This provides guests with another convenient transportation option to explore the wider Karuizawa area. Whether you're planning to visit local attractions or venture further afield, the proximity of these public transport stations to IKOI Villa ensures that you can effortlessly navigate your way around Karuizawa and beyond.

Delicious Dining Options Nearby

When it comes to dining options near IKOI Villa, guests are spoilt for choice. Just a short walk away, you'll find a variety of restaurants to satisfy your cravings. Start your day with a visit to the popular Bakery & Restaurant Sawamura Kyukaruizawa, where you can indulge in freshly baked pastries and hearty breakfast options. For a taste of traditional Japanese cuisine, head to Kawakamian or Sonmin-Shokudo, both known for their authentic flavors and warm hospitality. If you're in the mood for some rotisserie delights, Kastanie Rotiserrie is the place to be, offering succulent roasted meats and a cozy atmosphere. For a unique dining experience, make your way to The Cowboy House, a Western-style restaurant serving up mouthwatering steaks and burgers. Kawakami-An Sekireibasi Branch is another local favorite, serving delicious soba noodles made from locally sourced buckwheat. Don't miss the chance to visit Sawamura Bakery & Restaurant Harunire Terrace, where you can enjoy a delightful meal surrounded by beautiful gardens. For those craving a taste of fine Japanese cuisine, Suju Masayuki Restaurant is a must-visit, with its elegant ambiance and exquisite dishes. Lastly, Kagimotoya and Trattoria Primo offer a fusion of flavors, combining Japanese and Italian cuisines for a unique gastronomic experience. With such a diverse range of dining options, IKOI Villa is the perfect base for food lovers looking to explore the culinary delights of Karuizawa.

Shop 'til you Drop at IKOI Villa's Surrounding Shopping Landmarks

Located in the charming town of Karuizawa, IKOI Villa is surrounded by a plethora of shopping landmarks that are sure to delight any shopaholic. Just a stone's throw away from the hotel, you'll find the DIANA Karuizawa Prince Shopping Plaza, a sprawling complex that houses a wide range of luxury brands and high-end boutiques. For those interested in local craftsmanship, the Karuizawa Glass Studio is a must-visit, offering unique hand-blown glassware and exquisite art pieces. Spick and Span is another hidden gem, where you can browse through a curated selection of vintage clothing and accessories. Tsuchiya photo shop is a haven for photography enthusiasts, with a vast collection of cameras, lenses, and accessories. Pâtisserie Chez Kajiwara is a paradise for sweet tooths, offering a mouthwatering array of pastries and cakes. Fine is a trendy concept store that showcases a carefully curated selection of fashion, homeware, and lifestyle products. Icchodou is a charming bookstore, perfect for bookworms looking to discover Japanese literature and rare editions. Delicatessen Kitzbühl is a gourmet food store that offers a wide variety of local and international delicacies, while Atelier de Fromage is a cheese lover's paradise, with a delightful selection of artisanal cheeses from around the world. Finally, Natural Leaf Michikusa Jikan is a botanical shop where you can find an array of beautiful plants and unique plant-based products. With such a diverse and exciting shopping scene right at its doorstep, IKOI Villa is the perfect choice for those seeking a memorable retail therapy experience in Karuizawa.

Affordable Luxury at IKOI Villa in Karuizawa

When it comes to finding the perfect blend of luxury and affordability in Karuizawa, look no further than IKOI Villa. With an average room price of just $210, this charming hotel offers exceptional value for money compared to the city's average price of $272. At IKOI Villa, guests can indulge in a truly memorable stay without breaking the bank. The beautifully designed rooms are spacious, tastefully decorated, and equipped with modern amenities to ensure a comfortable stay. From the moment you step into the hotel, you'll be greeted with warm hospitality and impeccable service, making you feel right at home. Not only does IKOI Villa offer great value, but it also boasts a prime location in Karuizawa. Nestled amidst the picturesque landscapes and tranquil surroundings, this hotel provides a peaceful retreat away from the hustle and bustle of the city. Whether you're looking to explore the nearby attractions or simply relax in the serene ambiance, IKOI Villa is the perfect choice for discerning travelers seeking affordable luxury in Karuizawa.





A Tranquil Retreat with Exceptional Cleanliness and Staff Performance

Welcome to IKOI Villa, an enchanting hotel nestled in the serene surroundings of Karuizawa, Japan. With an overall rating of 7.7, IKOI Villa has garnered positive customer reviews for its exceptional cleanliness and staff performance. Guests rave about the immaculate condition of the hotel, ensuring a comfortable and hygienic stay for all visitors. The dedicated and friendly staff at IKOI Villa go above and beyond to provide top-notch service, making guests feel welcome and well taken care of throughout their stay. From the moment you step foot into this tranquil retreat, you'll be greeted with warm smiles and attentive assistance, creating a truly memorable experience.

Show less

Amenities and facilities

Very good7.7

Facilities

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
  • Sinhala
Family
  • Children's books and toys
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Public bath
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • BBQ facilities
  • Breakfast [continental]
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Elevator
  • Heating in public area
  • Invoice provided
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Bicycle parking
  • Car park [free of charge]
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Heating
  • Non-smoking
  • Towels

Location

Nagakura 3391-3, Karuizawa, Karuizawa, Japan, 3890111

Very good7.3

Location

What's nearby

Popular landmarks
  • Stone Church
    500 m
  • Karuizawachurch
    680 m
  • Harunire Terrace
    840 m
  • Karuizawa Hoshino Area
    1.2 km
  • Hiroshi Senju Museum Karuizawa
    2.0 km
  • Karuizawa Taliesin
    2.7 km
  • St.Paul's Catholic Church Karuizawa
    4.2 km
  • Kyukaruizawa Ginza-dori
    4.3 km
  • Karuizawa prince shopping plaza
    4.4 km
  • Shiraito Falls
    6.5 km
Nearby landmarks
  • Stone Church
    500 m
  • Antwerp
    510 m
  • Pâtisserie Chez Kajiwara
    530 m
  • Nakakaruizawa Station
    610 m
  • Karuizawachurch
    680 m
  • Ishi no Kyoukai Uchimura Kanzo Kinendou
    690 m
  • Harunire Terrace
    840 m
  • Hoshinoonsen Tonbo Hot Spring
    1.2 km
  • Karuizawa Hoshino Area
    1.2 km
  • Hoshino Onsen
    1.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until21:30
  • Check-out until10:00
  • Reception open until22:00
Extras
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges0
  • Number of floors2
  • Number of restaurants0
  • Number of rooms 8
Parking
  • Daily parking fee0 JPY

Reviews of IKOI Villa from real guests

Provided by verified guests of

Agoda logo
7.8

Very good

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.6
  • 5.2
  • 9.2
  • 8.0
  • 7.6
  • 10
  • 6.8
  • 9.6
  • 7.2
  • 4.4

Most recent

Cleanliness8.4
Service8.1
Value for money7.8
Facilities7.7
Location7.3
High score for Karuizawa
Rating
9+ Exceptional (19)
8-9 Excellent (4)
7-8 Very Good (7)
6-7 Good (3)
<6 Below Expectation (9)
Guest Type
Room Type
Language
Showing 42 verified guest comments
12345
10.0
Exceptional
Kayoko from Japan
Family with teens
Family Quadruple
Stayed 3 nights in March 2023

Want to stay again”

The location is difficult to find, but the room is quiet, bright, and spacious, making it comfortable. I think it would be good to come up with something to prevent the bathwater from getting cold.

Reviewed April 03, 2023
Auto-translated through generative A.I.

クチコミをご投稿いただきありがとうございます。 お客様が快適にお過ごし頂けたこと大変嬉しく思っております。 お風呂に関しましてはお客様よりいただきました貴重なご意見を参考にさせて頂き改善を行います。 この度はいこいヴィラをご利用いただき誠にありがとうございました。

Responded April 03, 2023
IKOI Villa
9.6
Exceptional
AKI from Japan
Family with young children
Japanese Family Room
Stayed 1 night in January 2023

The room was spacious and clean.”

They provided me with a yukata and a toothbrush set, and also gave me a smartphone to contact them in case of any trouble. Although I didn't have any problems and didn't need to contact them, it gave me a sense of security. Since there was no meal provided, I went out to eat, but the nearby shops closed early, so it's better to have an early dinner or make a reservation in advance. I enjoyed going to the hot springs that they recommended by car. The Japanese-style room had futons laid out, which was good because my child could roll around without any danger of falling off a bed.

Reviewed August 31, 2023
Auto-translated through generative A.I.

クチコミをご投稿いただきありがとうございます。 ご滞在中は快適にお過ごし頂けたようで何よりでございます。 また、様々な貴重なご意見を頂けたこと大変嬉しく思うとともに今後もサービス面の充実を行ってまいりたいと思います。 この度はいこいヴィラをご利用いただき誠にありがとうございました。

Responded September 01, 2023
IKOI Villa
9.6
Exceptional
Victoria from Japan
Group
Family Quadruple
Stayed 1 night in July 2022

Spacious rooms and great service”

My friends and I did a day trip to Karuizawa and reserved a 4-bed room. We accidentally went to to wrong location at first because the road was a little difficult to understand, especially in the dark, but the staff there was very kind and helped direct us to the correct building. Once we arrived at the hotel, we were able to check-in quickly and the gentleman at the front desk could speak both Japanese and English. When we arrived to the room, it was much bigger than expected and they had very kindly made sure the air conditioner was running before we arrived so we could have a cool room as soon as we got there (during a 100+ degree heatwave). Overall, I would stay here again and recommend it to anyone looking for a place to stay in the Karuizawa area.

Reviewed July 02, 2022

Thank you very much for your valuable and great compliments. we always take the goods from the guest`s compliments. since we have large number of guests from overseas we arranged staff who can speak in foreign languages. we always try to give the best experience for our guests by giving the great service. we always try to read the guest`s mind as well. result of that, we put the air conditioner turned on. because this the summer season in japan. so it will be very hot. And we always do the check-in very fast. Because guests wants to relax quickly when they return to the hotel after travelling some places. And we are really apologises any inconvenience we caused during your stay. Again and again thank you very much for your compliments. We always waiting when you coming to karuizawa. Thank you. IKOIVILLA

Responded August 20, 2022
IKOI Villa
5.2
Lee from Japan
Group
Family Quadruple
Stayed 2 nights in December 2023

Questionable comfort”

Firstly, the sleep quality left much to be desired. The pillows were barely supportive, making it challenging to get a restful night's sleep. Additionally, the bed felt unusually hard, contributing to an uncomfortable overall experience. In terms of location, I found it quite inconvenient. It is situated in a less-than-ideal area, making accessibility to nearby attractions and amenities less convenient.

Reviewed January 02, 2024

Thank you for your comments. We always tries to give our best for our customers.Therefore we are always working hard for it. Unfortunately this time we didn`t do our best.But surely we will solve those problems soon as possible. Again&again we are apologises any inconvenience we caused during our stay. Thank you.

Responded January 03, 2024
IKOI Villa
6.0
SATOSHI from Japan
Group
Suite family
Stayed 1 night in July 2023

長期滞在に向きの施設”

ファミリースイートは、出入り口が他の宿泊者とは別でプライベート感があり、広いお部屋やテラスでのんびりできました。コンドミニアム的な設備(電化キッチンツールや乾燥機付き洗濯機など)があり、長期滞在に向いている施設だと思いました。テラスにはBBQ設備もあり、リクエストすれば、花火やBBQも可能だそう。二箇所のテラス出入りの掃き出し窓のうち、和室のサッシはガタ付きからか開きませんでした。自然の多い環境にある建物ですので、テラスでのんびり過ごすには虫除けは必須です。お掃除は完璧とは言えませんが、許容範囲。スタッフさんは、常駐ではありませんが、リモート対策がなされており特に問題なし。電話対応のスタッフさんも、当日ご担当のスタッフさんも、気さくで感じが良い方ばかり。安心して滞在できました。

Reviewed August 06, 2023

この度はいこいヴィラをご利用いただきありがとうございます。 様々な点においてご意見をいただけましたこと嬉しく思っております。 サッシの不具合に関しましては早急に確認を行い、改善が可能か否かを調べ改善をいたします。 また、安心して滞在ができましたとのお言葉を頂けたことはスタッフの何よりの励みとなります。 再度軽井沢にお越しになる機会がございましたら是非いこいヴィラにお立ち寄りください。

Responded August 06, 2023
IKOI Villa
12345

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