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29 Sep 2023
Friday
29 Sep 2023
Friday
Interior view, Hotel & Suites Real del Lago in Villahermosa
Double Room, Hotel & Suites Real del Lago in Villahermosa
Facilities, Hotel & Suites Real del Lago in Villahermosa
Interior view, Hotel & Suites Real del Lago in Villahermosa
Interior view, Hotel & Suites Real del Lago in Villahermosa
Swimming pool, Hotel & Suites Real del Lago in Villahermosa
Swimming pool, Hotel & Suites Real del Lago in Villahermosa

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8.1

Excellent

1,626 reviews

1,626 reviews

See map
See map

7.0

Very good

Location rating score

Very good location
Parking
FREE
Closest landmarks
Parque-Museo La Venta
480 m
State Tourist Office
1.6 km
Turismo Nieves
1.6 km
Multiservicios
1.7 km
Market
1.7 km
See nearby places

Hotel & Suites Real del Lago

Sindicato de Salubridad, 209. Colonia Lopez Mateos, Adolfo Lopez Mateos, Villahermosa, Mexico, 86040 - See map

Conveniently situated in the Adolfo Lopez Mateos part of Villahermosa, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Announcements by hotel (1)
Please inform Hotel & Suites Real del Lago in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of MXN 500 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. When travelling with pets, please note that an extra charge of $ 300.00 per stay, rent of $ 130.00 per pet, per night and a damage deposit of $ 500.00 applies. Please note only dogs and cats with a maximum weight of 15 kg and a maximum number of 2 pets per room is allowed.

View all announcements

Travel Sustainable property

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Facilities

Airport transfer

Pets allowed

Car park

Shuttle service

Swimming pool [outdoor]

Golf course [on-site]

Free Wi-Fi in all rooms!

Front desk [24-hour]

Value for money7.0
Location rating7.0

Rooms available at Hotel & Suites Real del Lago

Room photos and details
Two-Bedroom Suite
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed & 2 double beds
Enter dates to see prices
Room photos and details
Large Double Room
...
  • Room size: 41 m²/441 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Room photos and details
Suite with Lake View
...
  • Room size: 57 m²/614 ft²
  • Lake view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Room photos and details
Standard King Room
...
  • Room size: 27 m²/291 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Room photos and details
Double Room
...
  • Room size: 27 m²/291 ft²
  • Outdoor view
  • 2 double beds
Enter dates to see prices
Room photos and details
Standard Queen Room
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 single bed or 1 double be...
Enter dates to see prices
Room photos and details
Deluxe Double Room
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Room photos and details
Twin/Double Room
...
    Enter dates to see prices
    Room photos and details
    Double Room Superior
    ...
      Enter dates to see prices
      Room photos and details
      Suite - Master
      ...
        Enter dates to see prices

        Frequently asked questions

        Does Hotel & Suites Real del Lago provide airport transfer?

        Hotel & Suites Real del Lago offers airport transfer service upon request! Additional charges may apply. To request, check the box on the booking form just before the payment page.

        Does Hotel & Suites Real del Lago provide shuttle service for getting around?

        For your convenience when traveling around the city, Hotel & Suites Real del Lago offers None right where you need it making it simple for you to get to places conveniently.

        Does Hotel & Suites Real del Lago provide laundry services?

        Yes! Hotel & Suites Real del Lago provides laundry service at your discretion and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your trip. Please contact the property for more information.

        What bars are close by Hotel & Suites Real del Lago?

        While lounging at Hotel & Suites Real del Lago, indulge in your evening or night out at Embarcadero Snack Bar to make the most out of your nightlife.

        What are the property's policies for children's bedding at Hotel & Suites Real del Lago?

        Hotel & Suites Real del Lago's policy pertaining to children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

        How long do visitors usually stay at Hotel & Suites Real del Lago?

        Verified past guests that have stayed at Hotel & Suites Real del Lago had an average nightly stay of 1 night at this property.

        What do travelers love most about Hotel & Suites Real del Lago?

        Past visitors that stayed at Hotel & Suites Real del Lago have given this property a rating of 7.5 for its exceptional cleanliness as the primary highlight for their stay.

        What is the average rating that past Business travelers' have given to Hotel & Suites Real del Lago?

        Past business travelers that have stayed at this property have given Hotel & Suites Real del Lago an average rating of 8.4. You can look up more detailed customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

        What is the average rating that past Group travelers have given to Hotel & Suites Real del Lago?

        Verified group travelers that have stayed at this property have given Hotel & Suites Real del Lago an average rating of 7.9. You can look up more detailed customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.

        What time is check-in and check-out at Hotel & Suites Real del Lago?

        Check-in is from 03:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the specified periods may be charged an additional fee.

        Overall rating:

        8.1

        Excellent
        1,626 reviews
        Cleanliness
        7.5
        Facilities
        7.0
        Location
        7.0
        Read all reviews >
        More about Hotel & Suites Real del Lago

        More about Hotel & Suites Real del Lago

        Experience Luxury and Convenience at Hotel & Suites Real del Lago in Villahermosa

        Hotel & Suites Real del Lago in Villahermosa, Mexico is a 4.0 star hotel that provides guests with a luxurious and convenient stay. The hotel offers a variety of facilities including a coffee shop, bar, laundry service, restaurant, and room service. For added convenience, guests can take advantage of safety deposit boxes, airport transfer, tours, and concierge services. The hotel also boasts an outdoor pool, Wi-Fi in public areas, car park, and shuttle service. Guests can enjoy Free Wi-Fi in all rooms, luggage storage, daily housekeeping, and grocery deliveries. Car park is also available free of charge for guests' convenience.

        Comfortable and Spacious Room Types at Hotel & Suites Real del Lago

        Hotel & Suites Real del Lago offers a variety of room types to suit every guest's needs. Choose from Deluxe Double Rooms, Double Rooms, Large Double Rooms, Standard King Rooms, Standard Queen Rooms, and Two-Bedroom Suites. Each room type is designed to provide comfort and space, ensuring a relaxing stay in Villahermosa, Mexico.

        Escape to Hotel & Suites Real del Lago for a Memorable Stay

        Hotel & Suites Real del Lago in Villahermosa, Mexico has received glowing reviews from satisfied customers who have experienced the hotel's exceptional service and amenities. With an overall rating of 8.3, guests have praised the hotel for its cleanliness, staff performance, and location. The hotel's facilities have also received a commendable rating of 7.0, ensuring guests have everything they need for a comfortable stay. Additionally, guests have found the hotel to offer great value for money, with a rating of 7.0 in this category. Whether you're looking for a relaxing getaway or a business trip, Hotel & Suites Real del Lago is the perfect destination for a memorable stay.

        Show less

        Amenities and facilities

        Very good
        Facilities

        7

        Languages spoken
        • English
        • Spanish
        Accessibility
        • Wheelchair accessible
        Internet access
        • Free Wi-Fi in all rooms!
        • Internet
        • Internet services
        • Wi-Fi in public areas
        Things to do, ways to relax
        • Golf course [on-site]
        • Pool with view
        • Swimming pool [outdoor]
        • Tours
        Cleanliness and safety
        • Anti-viral cleaning products
        • Breakfast in room
        • Cashless payment service
        • Doctor/nurse on call
        • First aid kit
        • Guest rooms seal after sanitization
        • Hand sanitizer
        • Hot water linen and laundry washing
        • Individually-wrapped food options
        • Physical distancing of at least 1 meter
        • Protective screens in common areas
        • Room sanitization opt-out available
        • Rooms sanitized between stays
        • Safe dining setup
        • Sanitized kitchen and tableware items
        • Shared stationery removed
        • Staff trained in safety protocol
        • Temperature check for guests and staff
        Dining, drinking, and snacking
        • Bar
        • Coffee shop
        • Grocery delivery
        • Restaurants
        • Room service
        Services and conveniences
        • Air conditioning in public area
        • Concierge
        • Contactless check-in/out
        • Daily housekeeping
        • Elevator
        • Facilities for disabled guests
        • Food delivery
        • Grooming service
        • Invoice provided
        • Ironing service
        • Laundry service
        • Luggage storage
        • Meeting/banquet facilities
        • Safety deposit boxes
        • Smoke-free property
        • Smoking area
        • Terrace
        • Xerox/fax in business center
        For the kids
        • Family room
        Access
        • CCTV in common areas
        • CCTV outside property
        • Fire extinguisher
        • Front desk [24-hour]
        • Non-smoking rooms
        • Pets allowed
        • Safety/security feature
        • Security [24-hour]
        • Smoke alarms
        Getting around
        • Airport transfer
        • Car park [free of charge]
        • Shuttle service
        Available in all rooms
        • Accessible by elevator
        • Accessible by stairs
        • Air conditioning
        • Alarm clock
        • Closet
        • Coffee/tea maker
        • Desk
        • Free bottled water
        • Individual air conditioning
        • In-room safe box
        • Ironing facilities
        • Linens
        • Pool facilities
        • Private bathroom
        • Safety/security feature
        • Satellite/cable channels
        • Shower
        • Sleep comfort items
        • Smoke detector
        • Socket near the bed
        • Swimming pool [direct access]
        • Telephone
        • Tile/marble flooring
        • Toiletries
        • Towels
        • Trash cans
        • Wake-up service

        Food and dining

        Restaurants on site
        Floresta
        • Cuisine: Local, Mexican
        • Menu: Buffet, A-la-carte

        Location

        Sindicato de Salubridad, 209. Colonia Lopez Mateos, Adolfo Lopez Mateos, Villahermosa, Mexico, 86040
        Very good
        Location

        7

        Property policies

        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Children 0-11 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 12 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking more than 5 rooms, different policies and additional supplements may apply.

        Some helpful facts

        Check-in/Check-out
        • Check-in from: 15:00
        • Check-out until: 13:00

        Property announcements

        Please inform Hotel & Suites Real del Lago in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of MXN 500 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. When travelling with pets, please note that an extra charge of $ 300.00 per stay, rent of $ 130.00 per pet, per night and a damage deposit of $ 500.00 applies. Please note only dogs and cats with a maximum weight of 15 kg and a maximum number of 2 pets per room is allowed.

        Reviews of Hotel & Suites Real del Lago from real guests

        Provided by verified guests of Agoda
        7.1
        Very good
        From 4 reviews
        Cleanliness7.5
        Facilities7.0
        Location7.0
        Service7.0
        Value for money7.0
        High score for Villahermosa
        Rating
        9+ Exceptional (0)
        8-9 Excellent (1)
        7-8 Very Good (1)
        6-7 Good (0)
        <6 Below Expectation (1)
        Time of the year
        Mar - May (1)
        Jun - Aug (0)
        Sep - Nov (0)
        Dec - Feb (2)
        Showing 3 verified guest comments
        8.4
        Excellent
        Judith from Thailand
        Solo traveler
        Standard Queen Room
        Stayed 1 night in January 2019

        nice short term stay”

        Comfy bed, really nice shower, ok restaurant, ok staff at the lobby desk, the bellman was super helpful, connect with taxi good, short walk to the archaeology museum, window opens for fresh air, no English spoken, free wifi in the room, kind stay, would recommend this hotel for a short comfortable stay.

        Reviewed January 11, 2019

        See room deals

        2.4
        Carlos from Mexico
        Business traveler
        Double Room
        Stayed 1 night in April 2023

        Horrible”

        El personal nefasto, no me dieron la habitación y me tuvieron una hora esperando para decirme que no

        Reviewed April 03, 2023

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        8.0
        Excellent
        IVAN from Russia
        Solo traveler
        Standard King Room
        Stayed 1 night in January 2018

        Very good”

        10 минут пешком от автостанции ADO, столько же пешком до парка La Venta. Персонал готов помочь во всём. Чисто, тихо, комфортно.

        Reviewed February 02, 2018

        See room deals

        This is a popular property. Don't miss out!

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