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Hotel Santika Premiere Gubeng
Deluxe Executive King, Hotel Santika Premiere Gubeng in Surabaya
a large building with a clock on it's side, Hotel Santika Premiere Gubeng in Surabaya
a man standing next to a woman holding a wii controller, Hotel Santika Premiere Gubeng in Surabaya
a man standing on a stairway with a skateboard, Hotel Santika Premiere Gubeng in Surabaya
Interior view, Hotel Santika Premiere Gubeng in Surabaya
Interior view, Hotel Santika Premiere Gubeng in Surabaya

Removed from saved list

8.3

Excellent

1,573 reviews

1,573 reviews

Breakfast42
Housekeeping40
Food & Dining3
See map
See map

8.4

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Monkasel (Submarine Monument)

90 m

Circle K

270 m

Taman Lalu Lintas

270 m

Taman Lansia

320 m

Taman Karimun Jawa

340 m

Popular landmarks
Tunjungan Plaza

1.2 km

Bungkul Park

2.3 km

Suramadu National Bridge

2.7 km

Surabaya's Zoo

3.0 km

Tugu Pahlawan

3.1 km

Closest landmarks
Embassy of Japan

140 m

Siloam Hospitals Surabaya

240 m

The Emdee Skin Clinic

480 m

Embassy of United Kingdom

480 m

Embassy of Germany

510 m

Hotel Santika Premiere Gubeng

Jl. Raya Gubeng No. 54, Surabaya Center, Surabaya, Indonesia, 60281 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Located in heart of Surabaya

Check-in [24-hour]

Airport transfer

Excellent breakfast

860 meters to public transportation

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Front desk [24-hour]

Luggage storage

Your dates are popular among travelersPopular destination! Properties in Surabaya are being booked every minute!
Value for money8.2
Distance to city center1.5 km
Location rating8.4
Nearest airportJuanda International Airport (SUB)
Distance to airport12.7 km

Rooms available at Hotel Santika Premiere Gubeng

Very good
Room comfort & quality

8

Premier King
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Executive Twin
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Executive King
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 43 m²/463 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Staycation Offer - Junior Suite
...
  • Room size: 42 m²/452 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Premier Room
...
  • Room size: 32 m²/344 ft²
  • Shower
Enter dates to see prices
Deluxe Executive Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 2 single beds or 1 king bed
Enter dates to see prices
Junior Studio
...
  • Room size: 43 m²/463 ft²
Enter dates to see prices
Copy of Junior Suite Room Last Minute Deal 2020
...
  • Room size: 41 m²/441 ft²
Enter dates to see prices
Junior Suite Room New Year Package
...
  • Room size: 41 m²/441 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Santika Premiere Gubeng?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Santika Premiere Gubeng?

Hotel Santika Premiere Gubeng is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 230000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hotel Santika Premiere Gubeng also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hotel Santika Premiere Gubeng has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Hotel Santika Premiere Gubeng?

Wake up to a great buffet breakfast at Hotel Santika Premiere Gubeng.

What are my dining options at Hotel Santika Premiere Gubeng?

Hotel Santika Premiere Gubeng features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Hotel Santika Premiere Gubeng?

Hotel Santika Premiere Gubeng does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Hotel Santika Premiere Gubeng?

The closest train, metro, or bus station is Gubeng Train Station, 870 m away from Hotel Santika Premiere Gubeng.

What restaurants are nearby Hotel Santika Premiere Gubeng?

Hotel Santika Premiere Gubeng’s neighborhood is Surabaya Center which includes popular restaurants such as Bu Rudy Dharmahusada, Sate Kelopo Ondomohen Bu Asih and Cocari.

What popular shopping places are close to Hotel Santika Premiere Gubeng?

Located in the Surabaya Center area, Hotel Santika Premiere Gubeng is close to great shopping choices like Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

What are popular attractions near Hotel Santika Premiere Gubeng?

Hotel Santika Premiere Gubeng is located in Surabaya Center area, which is famous for attractions such as Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument).

See map

Explore the neighborhood

What people love about Hotel Santika Premiere Gubeng

  • 10

    Exceptional
    Cleanliness

    "The hotel is clean, amenities is ok, breakfast is good"

    Dame

    |

    January 31, 2023

  • 10

    Exceptional
    Cleanliness

    "Very clean room, comfortable beds."

    LING

    |

    January 17, 2023

  • 10

    Exceptional
    Location

    "Good and nice location hotel"

    david

    |

    January 1, 2023

Property ranking|Compared to 953 Surabaya properties
See all rankings
Room comfort score
8/10
Room size
32 sqm.
Cleanliness score
8.5/10
Service score
8.4/10
Better than
98
%
of Surabaya properties
Bigger than
91
%
of Surabaya properties
Better than
85
%
of Surabaya properties
Better than
82
%
of Surabaya properties
Overall rating:

8.3

Excellent
1,573 reviews
Cleanliness
8.4
Facilities
8.2
Location
8.4
Read all reviews >
What travelers say they love:
Breakfast was nice and the staf was very helpful.
siwi from Indonesia
Family with young children
More about Hotel Santika Premiere Gubeng

More about Hotel Santika Premiere Gubeng

Hotel Santika Premiere Gubeng

See the best of Surabaya with a stay at Hotel Santika Premiere Gubeng, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
The facilities and services provided by Hotel Santika Premiere Gubeng ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Surabaya.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Hotel Santika Premiere Gubeng. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. If you're picky about eating, don't worry! Hotel Santika Premiere Gubeng has a selection of cuisine types including halal options.
Have fun at night with your travel companions right at the hotel's bar. If you're truly selective about eating, you'll be grateful for the in-house shared kitchen available here.
To fill your days, be sure to check out the fantastic facilities offered at Hotel Santika Premiere Gubeng. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.


Around the property

Visit the sights and local attractions of Surabaya during your stay at the hotel. Whatever you may be looking to buy on your trip to Surabaya, chances are you'll find it at Tunjungan Plaza located 1.2 km away.


Reasons to stay here

Past guests rate facilities here higher than 85% of the city's accommodation.
This hotel's food and dining score higher than 98% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 98% of accommodations in the city.

Show less

Amenities and facilities

Excellent
Facilities

8.2

Most talked about facilities

Breakfast

87 mentions

Housekeeping

36 mentions

Food & Dining

20 mentions

Internet

14 mentions

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Kids meal
  • Swimming pool [kids]
Access
  • Adult-only property
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Baby amenities (upon request)
  • Baby cot (upon request)
  • Bathrobes
  • Cleaning products
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Concierge
  • Desk
  • Electric kettle
  • Executive lounge access
  • Fan
  • Fitness club privileges
  • Free bottled water
  • Fruits/snacks
  • Ground floor available
  • Hair dryer
  • Hand sanitizer
  • High chair
  • Hypoallergenic
  • In-room safe box
  • Internet access – LAN
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Mini bar
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Private entrance
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [charges apply]
  • Wi-Fi [free]
  • Window
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Asian
  • Halal
  • Buffet
Restaurants on site
Travelodge Restaurant
  • Cuisine: Indonesian
  • Menu: Buffet
Lobby Lounge
  • Cuisine: Indonesian, International

Location

Jl. Raya Gubeng No. 54, Surabaya Center, Surabaya, Indonesia, 60281
Excellent
Location

8.4

Airports
  • Juanda International Airport (SUB)
    12.7 km
  • Abdul Rachman Saleh Airport (MLG)
    74.1 km
Public transportation
  • Gubeng Train Station
    880 m
  • Ngagel
    1.8 km
Hospital or clinic
  • Siloam Hospitals Surabaya
    240 m
Shopping
  • Tunjungan Plaza
    1.2 km
Convenience store
  • Indomaret
    1.4 km
Cash withdrawal
  • ATM
    100 m

What's nearby

Popular landmarks
  • Monkasel (Submarine Monument)
    90 m
  • Tunjungan Plaza
    1.2 km
  • Bungkul Park
    2.3 km
  • Suramadu National Bridge
    2.7 km
  • Surabaya's Zoo
    3.0 km
  • Tugu Pahlawan
    3.1 km
  • Surabaya Town Square
    3.1 km
  • Sampoerna Museum
    4.8 km
  • Pakuwon Food Festival
    6.0 km
  • Masjid Nasional Al Akbar Surabaya
    8.0 km
Nearby landmarks
  • Monkasel (Submarine Monument)
    90 m
  • Embassy of Japan
    140 m
  • Siloam Hospitals Surabaya
    240 m
  • Circle K
    270 m
  • Taman Lalu Lintas
    270 m
  • Taman Lansia
    320 m
  • Taman Karimun Jawa
    340 m
  • Taman Keputran
    400 m
  • The Emdee Skin Clinic
    480 m
  • Embassy of United Kingdom
    480 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee230000 IDR
  • Distance from city center1.5 km
  • Travel time to airport (minutes)45
The property
  • Non-smoking rooms/floorsyes
  • Number of floors22
  • Number of restaurants1
  • Number of rooms 229
  • Room voltage220
  • Year property opened2013
  • Most recent renovation2013
Parking
  • Daily parking fee0 IDR

Reviews of Hotel Santika Premiere Gubeng from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.4
Facilities8.2
Location8.4
Room comfort and quality8.0
Service8.4
Value for money8.2
High score for Surabaya
Rating
9+ Exceptional (262)
8-9 Excellent (203)
7-8 Very Good (362)
6-7 Good (93)
<6 Below Expectation (88)
Time of the year
Mar - May (249)
Jun - Aug (207)
Sep - Nov (223)
Dec - Feb (329)

Show reviews that mention 

Showing 1,008 verified guest comments
12345
10.0
Exceptional
Justinus from Indonesia
Family with young children
Deluxe Executive Twin
Stayed 1 night in January 2021

A good family hotel in Surabaya”

It s a nice, convenient hotel, closed to bon cafe steak restaurant The hotel is clean, friendly staff and good breakfast

Reviewed January 03, 2021

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Dear Valued Guest, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and it is our pleasure to serve you. Once again thank you and we look forward to having you again as a guest in our hotel. Warm regards, General Manager

Responded March 16, 2023
Hotel Santika Premiere Gubeng
10.0
Exceptional
Bambang from Indonesia
Business traveler
Deluxe Executive King
Stayed 2 nights in August 2019

Amazing”

Amazing, the service is very satisfied with comfortable rooms and good breakfast, thank you Santika Premiere.

Reviewed September 26, 2019

See room deals

10.0
Exceptional
Umar from Indonesia
Group
Deluxe Executive King
Stayed 1 night in March 2022

Exceptional”

Very good hotel, clean,staff and facilty..

Reviewed May 15, 2022

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Dear Mr. Umar, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and it is our pleasure to serve you. Once again thank you and we looking forward to having you again as a guest in our hotel. Warm regards, General Manager

Responded May 17, 2022
Hotel Santika Premiere Gubeng
10.0
Exceptional
Aswin from Indonesia
Solo traveler
Deluxe Executive Twin
Stayed 1 night in March 2022

Good Hotel”

The good valua still the same since I was this Hotel couple years ago

Reviewed March 20, 2022

See room deals

Dear Mr. Aswin , Warmest greetings from Hotel Santika Premiere Gubeng Surabaya First of all, thank you for taking the time to share your experience while staying with us. We are delighted to learn that you had enjoyed your stay at our property. If there's anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you for the review and we look forward to welcoming you back in the near future. Warm regards, General Manager

Responded March 22, 2022
Hotel Santika Premiere Gubeng
10.0
Exceptional
Caturendra from Indonesia
Family with teens
Deluxe Executive King
Stayed 4 nights in March 2021

Hotel bersih, bagus”

Hotelnya bagus, kebersihan top, staff helpfull, lokasi strategis

Reviewed May 28, 2021

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Yang terhormat Bapak Caturendra, Salam hangat dari Hotel Santika Premiere Gubeng Surabaya Terima kasih atas kesediaan Bapak Caturendra menyampaikan review atas kunjungan Bapak. Senang mengetahui Bapak menikmati pengalaman menginap di Hotel Santika Premiere Gubeng dengan segala produk dan fasilitas yang kami sediakan, terutama terkait lokasi hotel yang strategis, kebersihan hotel, serta keramahanan staf kami. Hal ini akan mendorong kami untuk semakin meningkatkan pelayanan kami. Terima kasih atas rekomendasi yang Bapak Caturendra berikan, kami sangat menantikan kunjungan Bapak yang berikutnya di Santika Premiere Gubeng Surabaya. Hormat saya, Agus Triyono General Manager

Responded May 31, 2021
Hotel Santika Premiere Gubeng
9.6
Exceptional
Natalia from Indonesia
Couple
Deluxe Executive Twin
Stayed 1 night in January 2019

A pleasant place to stay in Surabaya”

The overall service is commendable. You are warmly welcomed. Guests are made feel at home immediately. The array of food choices are excellent.

Reviewed January 21, 2019

See room deals

10.0
Exceptional
Irfan from Indonesia
Group
Deluxe Executive Twin
Stayed 1 night in December 2021

Breakfast no good ”

Room is good, but breakfast need approvement

Reviewed December 12, 2021

See room deals

Dear Valued Guest, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and it is our pleasure to serve you. Once again thank you and we look forward to having you again as a guest in our hotel. Warm regards, General Manager

Responded March 16, 2023
Hotel Santika Premiere Gubeng
9.6
Exceptional
Landia from Indonesia
Solo traveler
Deluxe Executive Twin
Stayed 1 night in September 2019

Exceptional”

There are restaurants like Bon Cafe and Starbuck near by but need cab to go shopping malls. Small swimming pool and gyms

Reviewed October 02, 2019

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Dear Mr./Mrs. Landia, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience during your recent stay with us. We are so delighted to learn that you enjoyed your stay at our property. I greatly appreciate your feedback related to the swimming pool and gym. Your comments will encourage us even more to provide a pleasant and memorable staying experience here at Santika Premiere Gubeng. If there's anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, Agus Triyono General Manager

Responded October 10, 2019
Hotel Santika Premiere Gubeng
10.0
Exceptional
Irfan from Indonesia
Group
Deluxe Executive King
Stayed 1 night in June 2022

Best Hotel”

Located in Central area

Reviewed June 20, 2022

See room deals

Dear Mr. Irfan, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya, Thank you for trusting Santika Premiere Gubeng as your accommodation during your recent visit to Surabaya. I’m happy that you enjoyed your stay and it is our pleasure to serve you. Your valuable comments will help us improve our service and provide a pleasant and memorable staying experience here at Santika Premiere Gubeng. Once again thank you and we look forward to welcoming you back shortly. Warm regards, General Manager

Responded August 02, 2022
Hotel Santika Premiere Gubeng
8.8
Excellent
Friedrich from United Kingdom
Family with teens
Deluxe Executive King
Stayed 2 nights in December 2021

Some facility degrades but still nice ”

Maybe because of the pandemi, they have to cut cost on many aspects. They provide 4 bottles of water which is good, but now they provide only paper and plastic cup. The breakfast still taste good as usual. The towels are old with chemical and damp smell, but provided wrapped in plastic to show that the towel is clean.

Reviewed January 03, 2022

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Dear Valued Guest, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and it is our pleasure to serve you. Once again thank you and we looking forward to having you again as a guest in our hotel. Warm regards, General Manager

Responded August 04, 2022
Hotel Santika Premiere Gubeng
9.6
Exceptional
Aloysius from Indonesia
Family with young children
Deluxe Executive King
Stayed 1 night in December 2020

Mantap”

Karyawan ramah, pelayanan baik.. Top deh..

Reviewed January 10, 2021

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Yang terhormat Bapak Aloysius, Salam hangat dari Hotel Santika Premiere Gubeng Surabaya Terima kasih atas kesediaan Bapak Aloysius meluangkan waktu untuk memberikan review atas kunjungan Bapak. Senang mengetahui Bapak menikmati pengalaman menginap di Hotel Santika Premiere Gubeng dengan segala produk dan fasilitas yang kami sediakan, terutama terkait keramahan dan pelayanan staf kami. Jika ada yang dapat kami lakukan untuk membuat kunjungan Bapak yang berikutnya semakin nyaman dan menyenangkan, kami akan dengan senang hati membantu. Komentar Bapak sangat berharga bagi kami. Sekali lagi, terima kasih dan kami menantikan kunjungan Bapak Aloysius yang berikutnya di Hotel Santika Premiere Gubeng Surabaya. Hormat saya, Agus Triyono General Manager

Responded January 14, 2021
Hotel Santika Premiere Gubeng
9.6
Exceptional
Murniadi from Indonesia
Couple
Deluxe Executive King
Stayed 4 nights in June 2022

Exceptional”

Everything is ok, except too many small ants in the room.

Reviewed July 02, 2022

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Dear Mr. Murniadi, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed the stay. Your feedback related to the small ants in the room was a valuable comment for us. We will make improvements based on your valuable feedback. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, General Manager

Responded July 06, 2022
Hotel Santika Premiere Gubeng
9.2
Exceptional
Ratnawati from Indonesia
Business traveler
Deluxe Executive Twin
Stayed 1 night in August 2019

Recommendation to a friends to stay at Santika Hotel”

comfortable and tasty during my stay at Santika

Reviewed August 30, 2019

See room deals

10.0
Exceptional
Stephanie from Indonesia
Solo traveler
Deluxe Executive King
Stayed 3 nights in May 2022

Exceptional”

Great service

Reviewed May 14, 2022

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Dear Mrs. Stephanie, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, General Manager

Responded May 17, 2022
Hotel Santika Premiere Gubeng
8.8
Excellent
Akadhita from Indonesia
Business traveler
Deluxe Executive King
Stayed 4 nights in June 2018

Excellent Stay”

the location is excellent, easy to access from all arround. Room is clean and tidy, breakfast so delicous and staff were very friendly

Reviewed April 10, 2019

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8.8
Excellent
Daniel from Indonesia
Business traveler
Deluxe Executive King
Stayed 1 night in January 2019

Good food”

So many options for breakfast, good taste also

Reviewed February 04, 2019

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9.2
Exceptional
Tengku from Indonesia
Couple
Deluxe Executive King
Stayed 2 nights in February 2021

great hospitality”

great hospitality

Reviewed February 15, 2021

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Dear Tengku, Mr/s, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya First of all, thank you for taking the time to share your experience while staying with us. We are delighted to learn that you had enjoyed your stay at our property due to our staff hospitality. If there's anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you for the great review and we look forward to welcoming you back in the near future. Warm regards, Agus Triyono General Manager

Responded February 22, 2021
Hotel Santika Premiere Gubeng
8.0
Excellent
Friedrich from Indonesia
Family with young children
Deluxe Executive Twin
Stayed 2 nights in December 2018

Never dissapointed”

The Santika group has never let me down.... and again... a satisfactory stay. Everything was perfect, and especially the breakfast, so nice and even the Nasi Goreng, they made it fresh and fried on a station... never seen this kind of nasi goreng serving before...

Reviewed January 02, 2019

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8.4
Excellent
Daniel from Indonesia
Business traveler
Deluxe Executive King
Stayed 1 night in January 2019

Good food”

The best and many choices of breakfast i ever had.

Reviewed February 05, 2019

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8.0
Excellent
Jolie from Indonesia
Family with young children
Deluxe Executive Twin
Stayed 1 night in December 2019

breakfast menu variations & wifi very stong”

cool place, easy to find places to eat and many breakfast menus and wifi is very strong.

Reviewed January 02, 2020

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