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Hotel Santika Premiere Gubeng
Deluxe Executive King, Hotel Santika Premiere Gubeng in Surabaya
Lobby, Hotel Santika Premiere Gubeng in Surabaya
Lobby, Hotel Santika Premiere Gubeng in Surabaya
Interior view, Hotel Santika Premiere Gubeng in Surabaya
Interior view, Hotel Santika Premiere Gubeng in Surabaya
Swimming pool, Hotel Santika Premiere Gubeng in Surabaya

Removed from saved list

8.4

Excellent

1,833 reviews

1,833 reviews

Breakfast43
Housekeeping42
Food & Dining3
See map
See map

8.5

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Monkasel (Submarine Monument)
90 m
Circle K
270 m
Taman Lalu Lintas
270 m
Taman Lansia
320 m
Taman Karimun Jawa
340 m
Popular landmarks
Tunjungan Plaza
1.2 km
Bungkul Park
2.3 km
Suramadu National Bridge
2.7 km
Surabaya's Zoo
3.0 km
Tugu Pahlawan
3.1 km
Closest landmarks
Embassy of Japan
140 m
Siloam Hospitals Surabaya
240 m
The Emdee Skin Clinic
480 m
Embassy of United Kingdom
480 m
Embassy of Germany
510 m

Hotel Santika Premiere Gubeng

Jl. Raya Gubeng No. 54, Surabaya Center, Surabaya, Indonesia, 60281 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Located in heart of Surabaya

Check-in [24-hour]

Airport transfer

Excellent breakfast

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Front desk [24-hour]

Luggage storage

This property is in high demand!

4 travelers have booked today.

Value for money8.3
Distance to city center1.5 km
Location rating8.5
Nearest airportJuanda International Airport (SUB)
Distance to airport12.7 km

Rooms available at Hotel Santika Premiere Gubeng

Very good
Room comfort & quality

8

Premier King
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 43 m²/463 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Executive Twin
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Executive King
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Staycation Offer - Junior Suite
...
  • Room size: 42 m²/452 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Premier Room
...
  • Room size: 32 m²/344 ft²
  • Shower
Enter dates to see prices
Deluxe Executive Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 2 single beds or 1 king bed
Enter dates to see prices
Premium Room
...
  • Room size: 32 m²/344 ft²
  • Shower
Enter dates to see prices
Junior Studio
...
  • Room size: 43 m²/463 ft²
Enter dates to see prices
Copy of Junior Suite Room Last Minute Deal 2020
...
  • Room size: 41 m²/441 ft²
Enter dates to see prices

Frequently asked questions

Does Hotel Santika Premiere Gubeng provide airport transfer?

Hotel Santika Premiere Gubeng provides airport transfer service upon request with an additional charge of 230000 IDR in local currency. To request, check the box on the booking form just before the payment page.

What bars are nearby Hotel Santika Premiere Gubeng?

While residing at Hotel Santika Premiere Gubeng, enjoy your evening or night out at Top Ten & Coyote Bar or The TV Bar to make the most out of your nightlife.

When was Hotel Santika Premiere Gubeng built?

Hotel Santika Premiere Gubeng was built in 2013.

What payment options are accepted at Hotel Santika Premiere Gubeng?

Hotel Santika Premiere Gubeng supports up to 4, with payment card options including MasterCard, Visa, and American Express.

What is the verified guest review consensus about Hotel Santika Premiere Gubeng's view?

78.0% of our past customer evaluations have given an optimistic review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Hotel Santika Premiere Gubeng down in the review section.

What is the verified guest review consensus about Hotel Santika Premiere Gubeng's swimming pool?

65.0% of our verified customer evaluations have given an optimistic review and comments about this property's swimming pool. You can look up on more detailed customer reviews, and comments for Hotel Santika Premiere Gubeng down in the review section.

What is the verified guest review consensus about Hotel Santika Premiere Gubeng's coffee?

73.0% of our past guest assessments have given an optimistic review and remarks about this property's coffee. You can look up on more detailed customer reviews, and comments for Hotel Santika Premiere Gubeng down in the review section.

What is the typical rating that past Families with older children have given to Hotel Santika Premiere Gubeng?

Past families with older children that have stayed at this property have given Hotel Santika Premiere Gubeng an average rating of 8.5. You can check out more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to Hotel Santika Premiere Gubeng?

The closest train, metro, or bus station is Kandangan, 10128.2 m away from Hotel Santika Premiere Gubeng.

What well-known shopping venues are close to Hotel Santika Premiere Gubeng?

Shopping options in Hotel Santika Premiere Gubeng’s Surabaya Center neighborhood include Tunjungan Plaza.

Is breakfast offered at Hotel Santika Premiere Gubeng?

Start your mornings right, with the buffet breakfast options offered at Hotel Santika Premiere Gubeng.

What people love about Hotel Santika Premiere Gubeng

  • 9.2

    Exceptional
    Location

    "Location is strategic, near to a 24-hour convenience store, staffs are friendly, room is clean, the food is tasty."

    Nurkhairana

    |

    July 23, 2023

  • 9.6

    Exceptional
    Staff 

    "Clean and good hotel staff hospitality."

    Roni

    |

    June 20, 2023

  • 10

    Exceptional
    Location

    "Good and nice location hotel"

    david

    |

    January 1, 2023

Property ranking|Compared to 1,005 Surabaya properties
See all rankings
Room comfort score
8/10
Room size
32 sqm.
Cleanliness score
8.6/10
Service score
8.5/10
Better than
98
%
of Surabaya properties
Bigger than
92
%
of Surabaya properties
Better than
85
%
of Surabaya properties
Better than
82
%
of Surabaya properties
Overall rating:

8.4

Excellent
1,833 reviews
Cleanliness
8.5
Facilities
8.3
Location
8.5
Read all reviews >
What travelers say they love:
Good hotel , clean n reasonably good breakfast .
Mirasol from Malaysia
Couple
More about Hotel Santika Premiere Gubeng

More about Hotel Santika Premiere Gubeng

Experience Comfort and Convenience at Hotel Santika Premiere Gubeng

Located in the heart of Surabaya, Indonesia, Hotel Santika Premiere Gubeng offers a comfortable and convenient stay for travelers. With a 4.0 star rating, the hotel boasts a wide range of facilities to cater to guests' needs. From the 24-hour room service, coffee shop, bar, laundry service, and restaurant, to the safety deposit boxes, airport transfer, tours, valet parking, and concierge, guests can expect nothing less than top-notch service. The hotel also features a massage, fitness center, sauna, spa, and outdoor pool for guests to relax and rejuvenate. Stay connected with Wi-Fi in public areas and enjoy the convenience of car park, shuttle service, and free Wi-Fi in all rooms. For those who prefer to travel in style, the hotel offers car hire, luggage storage, shared kitchen, shared lounge/TV area, daily housekeeping, and taxi service. Indulge in the halal restaurant and breakfast buffet, and take advantage of the free fitness center, car park onsite, and car park free of charge. With a designated smoking area for smokers, Hotel Santika Premiere Gubeng has something for everyone.

Luxurious Room Types at Hotel Santika Premiere Gubeng

Experience the ultimate comfort and relaxation with our luxurious room types at Hotel Santika Premiere Gubeng in Surabaya, Indonesia. Choose from our Deluxe Executive King, Deluxe Executive Twin, Junior Suite, and Premier King rooms, each designed to cater to your specific needs and preferences. Our Deluxe Executive King and Twin rooms offer 25 square meters of space with 1 King Bed or 2 Single Beds respectively, while our Junior Suite provides 43 square meters of space with 1 King Bed. Our Premier King room, on the other hand, offers 33 square meters of space with 1 King Bed. No matter which room type you choose, rest assured that you will have a comfortable and memorable stay with us.

Discover Surabaya's Iconic Landmarks and Attractions

Hotel Santika Premiere Gubeng is surrounded by some of Surabaya's most iconic landmarks and attractions. History buffs will enjoy exploring the Sampoerna Museum and Tugu Pahlawan, while shopaholics can indulge in retail therapy at Tunjungan Plaza and Surabaya Town Square. For a scenic stroll, Bungkul Park offers a peaceful oasis in the heart of the city. The Suramadu National Bridge, a marvel of modern engineering, is also nearby. Those interested in military history can visit the Monkasel (Submarine Monument) and the Suroboyo Monument, while the Ampel Mosque is a must-see for architecture enthusiasts. Families with children will enjoy a day at Surabaya's Zoo, which is just a short drive away. With so many landmarks and attractions nearby, Hotel Santika Premiere Gubeng is the perfect base for exploring all that Surabaya has to offer.

Exceptional Service and Hospitality

Hotel Santika Premiere Gubeng in Surabaya, Indonesia, is renowned for its exceptional service and hospitality, as highlighted by its positive customer reviews. Guests have praised the hotel for its friendly and welcoming staff, who go above and beyond to ensure that visitors have a comfortable and enjoyable stay. The hotel's convenient location and clean, quiet rooms have also been commended, along with its delicious breakfast options. Overall, guests have consistently reported feeling happy and satisfied with their experience at Hotel Santika Premiere Gubeng, making it an ideal choice for travelers seeking top-notch service and hospitality.

Experience Exceptional Hospitality at Hotel Santika Premiere Gubeng

Hotel Santika Premiere Gubeng in Surabaya, Indonesia, is a top-rated hotel that has received consistently high customer ratings for its exceptional hospitality. With an overall rating of 8.4, guests have praised the hotel for its fantastic location, spotless rooms, and friendly and helpful staff who go out of their way to ensure guests have a comfortable stay. The hotel's facilities, including a fitness center and swimming pool, have also received high marks from guests. Despite a slightly lower rating for food and dining, guests have still enjoyed the hotel's delicious cuisine. Overall, Hotel Santika Premiere Gubeng is an excellent choice for travelers seeking a comfortable and enjoyable stay in Surabaya.

Show less

Amenities and facilities

Excellent
Facilities

8.3

Most talked about facilities

Breakfast

87 mentions

Housekeeping

36 mentions

Food & Dining

19 mentions

Internet

14 mentions

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Kids meal
  • Swimming pool [kids]
Access
  • Adult-only property
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Baby amenities (upon request)
  • Baby cot (upon request)
  • Bathrobes
  • Cleaning products
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Concierge
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Executive lounge access
  • Fan
  • Fitness club privileges
  • Free bottled water
  • Fruits/snacks
  • Ground floor available
  • Hair dryer
  • Hand sanitizer
  • High chair
  • Hypoallergenic
  • In-room safe box
  • Internet access – LAN
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Mini bar
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Private entrance
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [charges apply]
  • Wi-Fi [free]
  • Window
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Asian
  • Halal
  • Buffet
Restaurants on site
Travelodge Restaurant
  • Cuisine: Indonesian
  • Menu: Buffet
Lobby Lounge
  • Cuisine: Indonesian, International

Location

Jl. Raya Gubeng No. 54, Surabaya Center, Surabaya, Indonesia, 60281
Excellent
Location

8.5

Airports
  • Juanda International Airport (SUB)
    12.7 km
  • Abdul Rachman Saleh Airport (MLG)
    74.1 km
Public transportation
  • Gubeng Train Station
    880 m
  • Ngagel
    1.8 km
Hospital or clinic
  • Siloam Hospitals Surabaya
    240 m
Shopping
  • Tunjungan Plaza
    1.2 km
Convenience store
  • Indomaret
    1.4 km
Cash withdrawal
  • ATM
    100 m

What's nearby

Popular landmarks
  • Monkasel (Submarine Monument)
    90 m
  • Tunjungan Plaza
    1.2 km
  • Bungkul Park
    2.3 km
  • Suramadu National Bridge
    2.7 km
  • Surabaya's Zoo
    3.0 km
  • Tugu Pahlawan
    3.1 km
  • Surabaya Town Square
    3.1 km
  • Sampoerna Museum
    4.8 km
  • Pakuwon Food Festival
    6.0 km
  • Masjid Nasional Al Akbar Surabaya
    8.0 km
Nearby landmarks
  • Monkasel (Submarine Monument)
    90 m
  • Embassy of Japan
    140 m
  • Siloam Hospitals Surabaya
    240 m
  • Circle K
    270 m
  • Taman Lalu Lintas
    270 m
  • Taman Lansia
    320 m
  • Taman Karimun Jawa
    340 m
  • Taman Keputran
    400 m
  • The Emdee Skin Clinic
    480 m
  • Embassy of United Kingdom
    480 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee230000 IDR
  • Distance from city center1.5 km
  • Travel time to airport (minutes)45
The property
  • Non-smoking rooms/floorsyes
  • Number of floors22
  • Number of restaurants1
  • Number of rooms 229
  • Room voltage220
  • Year property opened2013
  • Most recent renovation2013
Parking
  • Daily parking fee0 IDR

Reviews of Hotel Santika Premiere Gubeng from real guests

Provided by verified guests of Agoda
8.4
Cleanliness8.5
Facilities8.3
Location8.5
Room comfort and quality8.0
Service8.5
Value for money8.3
High score for Surabaya
Rating
9+ Exceptional (298)
8-9 Excellent (204)
7-8 Very Good (373)
6-7 Good (94)
<6 Below Expectation (90)
Time of the year
Mar - May (265)
Jun - Aug (233)
Sep - Nov (231)
Dec - Feb (330)

Show reviews that mention 

Showing 1,059 verified guest comments
12345
10.0
Exceptional
Nusral from Malaysia
Couple
Deluxe Executive King
Stayed 1 night in December 2022

Santika Premiere Gubeng Great Stay👍🏻😍”

We stayed for 3 nights last week on our first trip to Surabaya. It was recommended by our agent but we made our booking ourselves. Great choice…brand new hotel, very well appointed, spacious & tip top rooms, nice window views. Bust of all is the breakfast included in the room rate. Fantastic spread….we really enjoyed the food👍🏻😍😋

Reviewed January 01, 2023

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Dear Mr. Nusral, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and it is our pleasure to serve you. Once again thank you and we look forward to having you again as a guest in our hotel. Warm regards, General Manager

Responded January 11, 2023
Hotel Santika Premiere Gubeng
10.0
Exceptional
Dame from Indonesia
Group
Deluxe Executive Room
Stayed 2 nights in January 2023

The hotel is clean, amenities is ok, breakfast is good”

The hotel is clean, amenities is ok, breakfast is good

Reviewed January 31, 2023

See room deals

Dear Mr/Mrs. Dame, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your review during your stay with us. We are delighted to learn that you had enjoyed your stay at our property. It is our pleasure to serve you. Your valuable comments will help us to improve our service, in order to provide a pleasant and memorable staying experience here at Santika Premiere Gubeng. Once again thank you and we look forward to welcoming you back in the near future Warm regards, General Manager

Responded February 09, 2023
Hotel Santika Premiere Gubeng
10.0
Exceptional
Muhammad from Indonesia
Couple
Deluxe Executive King
Stayed 2 nights in August 2022

Nice services and good for meeting”

All good, service was ok, Housekeeping, Vallet and Security was superb. Restaurant staff was the best one. I made a special request at 09.00 PM and they able to create with good finishing. My wife and our baby was happy to know this. Thank you Santika. Hopefully we can back to the hotel and try their suite room

Reviewed August 25, 2022

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Yang terhormat Bapak Muhammad, Salam hangat dari Hotel Santika Premiere Gubeng Surabaya Terima kasih atas kesediaan Bapak Muhammad menyampaikan review atas kunjungan Bapak. Senang mengetahui Bapak menikmati pengalaman menginap di Hotel Santika Premiere Gubeng dengan segala produk dan fasilitas yang kami sediakan. Hal ini akan mendorong kami untuk semakin meningkatkan pelayanan kami. Terima kasih atas rekomendasi yang Bapak Mahbub berikan, kami sangat menantikan kunjungan Bapak yang berikutnya di Santika Premiere Gubeng Surabaya. Hormat saya, General Manager

Responded September 01, 2022
Hotel Santika Premiere Gubeng
10.0
Exceptional
siwi from Indonesia
Family with young children
Deluxe Executive King
Stayed 2 nights in June 2022

Perfect place for kiddos”

My son love to stay this hotel and i feel safe to leave my son at his room alone for meeting. Breakfast was nice and the staf was very helpful. Thanks

Reviewed November 01, 2022

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Dear Mr/Mrs. Siwi, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya First of all, thank you for taking the time to share your experience while staying with us. We are delighted to learn that you enjoyed your stay at our property due to our staff friendly and helpful, delicious breakfast choices that our team has prepared. We are also happy that you and your son felt comfortable in our room. Please let us know if there's anything we can help to make your next visit more pleasant and comfortable. It is our pleasure to serve you. Once again, thank you for the great review and we look forward to welcoming you back in the near future. Warm regards, General Manager

Responded November 03, 2022
Hotel Santika Premiere Gubeng
10.0
Exceptional
LING from Malaysia
Family with young children
Deluxe Executive Room
Stayed 1 night in January 2023

Santika Gubeng”

very clean room, comfortable beds.

Reviewed January 18, 2023

See room deals

Dear Mrs. Ling, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and it is our pleasure to serve you. Once again thank you and we look forward to having you again as a guest in our hotel. Warm regards, General Manager

Responded January 19, 2023
Hotel Santika Premiere Gubeng
10.0
Exceptional
santy from Indonesia
Solo traveler
Premier King
Stayed 1 night in July 2022

Location n Cleaness”

This is my first time with Santika Premier Gubeng. I really love it. The location specially and the price is also fair

Reviewed July 31, 2022

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Dear Mrs. Santy, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya, Thank you for trusting Santika Premiere Gubeng as your accommodation during your recent visit to Surabaya. I’m happy that you enjoyed your stay and it is our pleasure to serve you. Your valuable comments will help us improve our service and provide a pleasant and memorable staying experience here at Santika Premiere Gubeng. Once again thank you and we look forward to welcoming you back shortly. Warm regards, General Manager

Responded August 02, 2022
Hotel Santika Premiere Gubeng
10.0
Exceptional
david from Singapore
Solo traveler
Deluxe Executive Room
Stayed 2 nights in November 2022

good and nice location hotel”

good and nice location hotel

Reviewed January 01, 2023

See room deals

Dear Mr. David, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and it is our pleasure to serve you. Once again thank you and we look forward to having you again as a guest in our hotel. Warm regards, General Manager

Responded January 11, 2023
Hotel Santika Premiere Gubeng
10.0
Exceptional
Feranika from Indonesia
Family with young children
Deluxe Executive Twin
Stayed 1 night in December 2021

Great”

A collegue recommend this to us , And yes its a nice place to stay

Reviewed October 06, 2022

See room deals

Dear Mrs. Feranika, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and it is our pleasure to serve you. Once again thank you and we look forward to having you again as a guest in our hotel. Warm regards, General Manager

Responded October 10, 2022
Hotel Santika Premiere Gubeng
10.0
Exceptional
Justinus from Indonesia
Family with young children
Deluxe Executive Twin
Stayed 1 night in January 2021

A good family hotel in Surabaya”

It s a nice, convenient hotel, closed to bon cafe steak restaurant The hotel is clean, friendly staff and good breakfast

Reviewed January 03, 2021

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Dear Valued Guest, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and it is our pleasure to serve you. Once again thank you and we look forward to having you again as a guest in our hotel. Warm regards, General Manager

Responded March 16, 2023
Hotel Santika Premiere Gubeng
10.0
Exceptional
Umar from Indonesia
Group
Deluxe Executive King
Stayed 1 night in March 2022

Exceptional”

Very good hotel, clean,staff and facilty..

Reviewed May 15, 2022

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Dear Mr. Umar, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and it is our pleasure to serve you. Once again thank you and we looking forward to having you again as a guest in our hotel. Warm regards, General Manager

Responded May 17, 2022
Hotel Santika Premiere Gubeng
10.0
Exceptional
Aswin from Indonesia
Solo traveler
Deluxe Executive Twin
Stayed 1 night in March 2022

Good Hotel”

The good valua still the same since I was this Hotel couple years ago

Reviewed March 20, 2022

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Dear Mr. Aswin , Warmest greetings from Hotel Santika Premiere Gubeng Surabaya First of all, thank you for taking the time to share your experience while staying with us. We are delighted to learn that you had enjoyed your stay at our property. If there's anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you for the review and we look forward to welcoming you back in the near future. Warm regards, General Manager

Responded March 22, 2022
Hotel Santika Premiere Gubeng
10.0
Exceptional
Caturendra from Indonesia
Family with teens
Deluxe Executive King
Stayed 4 nights in March 2021

Hotel bersih, bagus”

Hotelnya bagus, kebersihan top, staff helpfull, lokasi strategis

Reviewed May 28, 2021

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Yang terhormat Bapak Caturendra, Salam hangat dari Hotel Santika Premiere Gubeng Surabaya Terima kasih atas kesediaan Bapak Caturendra menyampaikan review atas kunjungan Bapak. Senang mengetahui Bapak menikmati pengalaman menginap di Hotel Santika Premiere Gubeng dengan segala produk dan fasilitas yang kami sediakan, terutama terkait lokasi hotel yang strategis, kebersihan hotel, serta keramahanan staf kami. Hal ini akan mendorong kami untuk semakin meningkatkan pelayanan kami. Terima kasih atas rekomendasi yang Bapak Caturendra berikan, kami sangat menantikan kunjungan Bapak yang berikutnya di Santika Premiere Gubeng Surabaya. Hormat saya, Agus Triyono General Manager

Responded May 31, 2021
Hotel Santika Premiere Gubeng
9.6
Exceptional
Doni from Indonesia
Couple
Deluxe Executive King
Stayed 1 night in July 2022

Nice experience”

Not far away from center of Surabaya, Indonesian hospitality, various breakfast menu, family hotel, and get best price from agoda.

Reviewed July 25, 2022

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Dear Mr. Doni, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your review during your stay with us. We are delighted to learn that you enjoyed your stay at our property. If there's anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, General Manager

Responded July 27, 2022
Hotel Santika Premiere Gubeng
9.2
Exceptional
OLGA from Estonia
Solo traveler
Deluxe Executive King
Stayed 2 nights in November 2022

Recommended”

So far my favourite hotel in Surabaya. Comfy bed, spacious room, good breakfast. Maybe the only facility which you should not expect is a pool and a gym. Otherwise, do choose Santika.

Reviewed November 25, 2022

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Dear Mr/Mrs.Olga, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your review during your stay with us. We are delighted to learn that you enjoyed your stay at our property. If there's anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you and we look forward to welcoming you back shortly. Warm regards, General Manager

Responded November 29, 2022
Hotel Santika Premiere Gubeng
10.0
Exceptional
Irfan from Indonesia
Group
Deluxe Executive Twin
Stayed 1 night in December 2021

Breakfast no good ”

Room is good, but breakfast need approvement

Reviewed December 12, 2021

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Dear Valued Guest, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and it is our pleasure to serve you. Once again thank you and we look forward to having you again as a guest in our hotel. Warm regards, General Manager

Responded March 16, 2023
Hotel Santika Premiere Gubeng
10.0
Exceptional
Irfan from Indonesia
Group
Deluxe Executive King
Stayed 1 night in June 2022

Best Hotel”

Located in Central area

Reviewed June 20, 2022

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Dear Mr. Irfan, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya, Thank you for trusting Santika Premiere Gubeng as your accommodation during your recent visit to Surabaya. I’m happy that you enjoyed your stay and it is our pleasure to serve you. Your valuable comments will help us improve our service and provide a pleasant and memorable staying experience here at Santika Premiere Gubeng. Once again thank you and we look forward to welcoming you back shortly. Warm regards, General Manager

Responded August 02, 2022
Hotel Santika Premiere Gubeng
9.6
Exceptional
Murniadi from Indonesia
Couple
Deluxe Executive King
Stayed 4 nights in June 2022

Exceptional”

Everything is ok, except too many small ants in the room.

Reviewed July 02, 2022

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Dear Mr. Murniadi, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed the stay. Your feedback related to the small ants in the room was a valuable comment for us. We will make improvements based on your valuable feedback. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, General Manager

Responded July 06, 2022
Hotel Santika Premiere Gubeng
8.8
Excellent
Friedrich from United Kingdom
Family with teens
Deluxe Executive King
Stayed 2 nights in December 2021

Some facility degrades but still nice ”

Maybe because of the pandemi, they have to cut cost on many aspects. They provide 4 bottles of water which is good, but now they provide only paper and plastic cup. The breakfast still taste good as usual. The towels are old with chemical and damp smell, but provided wrapped in plastic to show that the towel is clean.

Reviewed January 03, 2022

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Dear Valued Guest, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and it is our pleasure to serve you. Once again thank you and we looking forward to having you again as a guest in our hotel. Warm regards, General Manager

Responded August 04, 2022
Hotel Santika Premiere Gubeng
8.8
Excellent
OLGA from Estonia
Solo traveler
Deluxe Executive King
Stayed 3 nights in November 2022

Very comfortable stay”

Must admit that it was very nice stay. Comfy bed, spacious room, delicious breakfast. Recommend!

Reviewed November 20, 2022

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Dear Mrs. Olga, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya First of all, thank you for taking the time to share your experience while staying with us. We are delighted to learn that you enjoyed your stay at our property due to our staff-friendly and helpful, delicious breakfast choices that our team has prepared. We are also happy that you and your son felt comfortable in our room. Please let us know if there's anything we can help to make your next visit more pleasant and comfortable. It is our pleasure to serve you. Once again, thank you for the great review and we look forward to welcoming you back shortly. Warm regards, General Manager

Responded November 21, 2022
Hotel Santika Premiere Gubeng
10.0
Exceptional
Stephanie from Indonesia
Solo traveler
Deluxe Executive King
Stayed 3 nights in May 2022

Exceptional”

Great service

Reviewed May 14, 2022

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Dear Mrs. Stephanie, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, General Manager

Responded May 17, 2022
Hotel Santika Premiere Gubeng
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