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8.4
Excellent
1,833 reviews
1,833 reviews
"Location is strategic, near to a 24-hour convenience store, staffs are friendly, room is clean, the food is tasty."
"Clean and good hotel staff hospitality."
"Good and nice location hotel"
"The location specially and the price is also fair"
"Great choice…brand new hotel, very well appointed, spacious & tip top rooms, nice window views."
8.5
Excellent
Location rating score
Hotel Santika Premiere Gubeng
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Hygiene Plus
Located in heart of Surabaya
Check-in [24-hour]
Airport transfer
Excellent breakfast
Airport transfer
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Swimming pool [indoor]
Fitness center
Front desk [24-hour]
Luggage storage
4 travelers have booked today.
Value for money | 8.3 |
Distance to city center | 1.5 km |
Location rating | 8.5 |
Nearest airport | Juanda International Airport (SUB) |
Distance to airport | 12.7 km |
Does Hotel Santika Premiere Gubeng provide airport transfer?
Hotel Santika Premiere Gubeng provides airport transfer service upon request with an additional charge of 230000 IDR in local currency. To request, check the box on the booking form just before the payment page.
What bars are nearby Hotel Santika Premiere Gubeng?
While residing at Hotel Santika Premiere Gubeng, enjoy your evening or night out at Top Ten & Coyote Bar or The TV Bar to make the most out of your nightlife.
When was Hotel Santika Premiere Gubeng built?
Hotel Santika Premiere Gubeng was built in 2013.
What payment options are accepted at Hotel Santika Premiere Gubeng?
Hotel Santika Premiere Gubeng supports up to 4, with payment card options including MasterCard, Visa, and American Express.
What is the verified guest review consensus about Hotel Santika Premiere Gubeng's view?
78.0% of our past customer evaluations have given an optimistic review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Hotel Santika Premiere Gubeng down in the review section.
What is the verified guest review consensus about Hotel Santika Premiere Gubeng's swimming pool?
65.0% of our verified customer evaluations have given an optimistic review and comments about this property's swimming pool. You can look up on more detailed customer reviews, and comments for Hotel Santika Premiere Gubeng down in the review section.
What is the verified guest review consensus about Hotel Santika Premiere Gubeng's coffee?
73.0% of our past guest assessments have given an optimistic review and remarks about this property's coffee. You can look up on more detailed customer reviews, and comments for Hotel Santika Premiere Gubeng down in the review section.
What is the typical rating that past Families with older children have given to Hotel Santika Premiere Gubeng?
Past families with older children that have stayed at this property have given Hotel Santika Premiere Gubeng an average rating of 8.5. You can check out more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.
What is the closest train, metro, or bus station to Hotel Santika Premiere Gubeng?
The closest train, metro, or bus station is Kandangan, 10128.2 m away from Hotel Santika Premiere Gubeng.
What well-known shopping venues are close to Hotel Santika Premiere Gubeng?
Shopping options in Hotel Santika Premiere Gubeng’s Surabaya Center neighborhood include Tunjungan Plaza.
Is breakfast offered at Hotel Santika Premiere Gubeng?
Start your mornings right, with the buffet breakfast options offered at Hotel Santika Premiere Gubeng.
9.2
"Location is strategic, near to a 24-hour convenience store, staffs are friendly, room is clean, the food is tasty."
Nurkhairana
|
July 23, 2023
9.6
"Clean and good hotel staff hospitality."
Roni
|
June 20, 2023
10
"Good and nice location hotel"
david
|
January 1, 2023
Experience Comfort and Convenience at Hotel Santika Premiere Gubeng
Located in the heart of Surabaya, Indonesia, Hotel Santika Premiere Gubeng offers a comfortable and convenient stay for travelers. With a 4.0 star rating, the hotel boasts a wide range of facilities to cater to guests' needs. From the 24-hour room service, coffee shop, bar, laundry service, and restaurant, to the safety deposit boxes, airport transfer, tours, valet parking, and concierge, guests can expect nothing less than top-notch service. The hotel also features a massage, fitness center, sauna, spa, and outdoor pool for guests to relax and rejuvenate. Stay connected with Wi-Fi in public areas and enjoy the convenience of car park, shuttle service, and free Wi-Fi in all rooms. For those who prefer to travel in style, the hotel offers car hire, luggage storage, shared kitchen, shared lounge/TV area, daily housekeeping, and taxi service. Indulge in the halal restaurant and breakfast buffet, and take advantage of the free fitness center, car park onsite, and car park free of charge. With a designated smoking area for smokers, Hotel Santika Premiere Gubeng has something for everyone.
Luxurious Room Types at Hotel Santika Premiere Gubeng
Experience the ultimate comfort and relaxation with our luxurious room types at Hotel Santika Premiere Gubeng in Surabaya, Indonesia. Choose from our Deluxe Executive King, Deluxe Executive Twin, Junior Suite, and Premier King rooms, each designed to cater to your specific needs and preferences. Our Deluxe Executive King and Twin rooms offer 25 square meters of space with 1 King Bed or 2 Single Beds respectively, while our Junior Suite provides 43 square meters of space with 1 King Bed. Our Premier King room, on the other hand, offers 33 square meters of space with 1 King Bed. No matter which room type you choose, rest assured that you will have a comfortable and memorable stay with us.
Discover Surabaya's Iconic Landmarks and Attractions
Hotel Santika Premiere Gubeng is surrounded by some of Surabaya's most iconic landmarks and attractions. History buffs will enjoy exploring the Sampoerna Museum and Tugu Pahlawan, while shopaholics can indulge in retail therapy at Tunjungan Plaza and Surabaya Town Square. For a scenic stroll, Bungkul Park offers a peaceful oasis in the heart of the city. The Suramadu National Bridge, a marvel of modern engineering, is also nearby. Those interested in military history can visit the Monkasel (Submarine Monument) and the Suroboyo Monument, while the Ampel Mosque is a must-see for architecture enthusiasts. Families with children will enjoy a day at Surabaya's Zoo, which is just a short drive away. With so many landmarks and attractions nearby, Hotel Santika Premiere Gubeng is the perfect base for exploring all that Surabaya has to offer.
Exceptional Service and Hospitality
Hotel Santika Premiere Gubeng in Surabaya, Indonesia, is renowned for its exceptional service and hospitality, as highlighted by its positive customer reviews. Guests have praised the hotel for its friendly and welcoming staff, who go above and beyond to ensure that visitors have a comfortable and enjoyable stay. The hotel's convenient location and clean, quiet rooms have also been commended, along with its delicious breakfast options. Overall, guests have consistently reported feeling happy and satisfied with their experience at Hotel Santika Premiere Gubeng, making it an ideal choice for travelers seeking top-notch service and hospitality.
Experience Exceptional Hospitality at Hotel Santika Premiere Gubeng
Hotel Santika Premiere Gubeng in Surabaya, Indonesia, is a top-rated hotel that has received consistently high customer ratings for its exceptional hospitality. With an overall rating of 8.4, guests have praised the hotel for its fantastic location, spotless rooms, and friendly and helpful staff who go out of their way to ensure guests have a comfortable stay. The hotel's facilities, including a fitness center and swimming pool, have also received high marks from guests. Despite a slightly lower rating for food and dining, guests have still enjoyed the hotel's delicious cuisine. Overall, Hotel Santika Premiere Gubeng is an excellent choice for travelers seeking a comfortable and enjoyable stay in Surabaya.
8.3
Breakfast
87 mentions
Housekeeping
36 mentions
Food & Dining
19 mentions
Internet
14 mentions
8.5
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
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860 meters to public transportation
Airport transfer
Located in heart of Surabaya
Free Wi-Fi in all rooms!
Santika Premiere Gubeng Great Stay👍🏻😍”
We stayed for 3 nights last week on our first trip to Surabaya. It was recommended by our agent but we made our booking ourselves. Great choice…brand new hotel, very well appointed, spacious & tip top rooms, nice window views. Bust of all is the breakfast included in the room rate. Fantastic spread….we really enjoyed the food👍🏻😍😋
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Dear Mr. Nusral, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and it is our pleasure to serve you. Once again thank you and we look forward to having you again as a guest in our hotel. Warm regards, General Manager
The hotel is clean, amenities is ok, breakfast is good”
The hotel is clean, amenities is ok, breakfast is good
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Dear Mr/Mrs. Dame, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your review during your stay with us. We are delighted to learn that you had enjoyed your stay at our property. It is our pleasure to serve you. Your valuable comments will help us to improve our service, in order to provide a pleasant and memorable staying experience here at Santika Premiere Gubeng. Once again thank you and we look forward to welcoming you back in the near future Warm regards, General Manager
Nice services and good for meeting”
All good, service was ok, Housekeeping, Vallet and Security was superb. Restaurant staff was the best one. I made a special request at 09.00 PM and they able to create with good finishing. My wife and our baby was happy to know this. Thank you Santika. Hopefully we can back to the hotel and try their suite room
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Yang terhormat Bapak Muhammad, Salam hangat dari Hotel Santika Premiere Gubeng Surabaya Terima kasih atas kesediaan Bapak Muhammad menyampaikan review atas kunjungan Bapak. Senang mengetahui Bapak menikmati pengalaman menginap di Hotel Santika Premiere Gubeng dengan segala produk dan fasilitas yang kami sediakan. Hal ini akan mendorong kami untuk semakin meningkatkan pelayanan kami. Terima kasih atas rekomendasi yang Bapak Mahbub berikan, kami sangat menantikan kunjungan Bapak yang berikutnya di Santika Premiere Gubeng Surabaya. Hormat saya, General Manager
Perfect place for kiddos”
My son love to stay this hotel and i feel safe to leave my son at his room alone for meeting. Breakfast was nice and the staf was very helpful. Thanks
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Dear Mr/Mrs. Siwi, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya First of all, thank you for taking the time to share your experience while staying with us. We are delighted to learn that you enjoyed your stay at our property due to our staff friendly and helpful, delicious breakfast choices that our team has prepared. We are also happy that you and your son felt comfortable in our room. Please let us know if there's anything we can help to make your next visit more pleasant and comfortable. It is our pleasure to serve you. Once again, thank you for the great review and we look forward to welcoming you back in the near future. Warm regards, General Manager
Santika Gubeng”
very clean room, comfortable beds.
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Dear Mrs. Ling, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and it is our pleasure to serve you. Once again thank you and we look forward to having you again as a guest in our hotel. Warm regards, General Manager
Location n Cleaness”
This is my first time with Santika Premier Gubeng. I really love it. The location specially and the price is also fair
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Dear Mrs. Santy, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya, Thank you for trusting Santika Premiere Gubeng as your accommodation during your recent visit to Surabaya. I’m happy that you enjoyed your stay and it is our pleasure to serve you. Your valuable comments will help us improve our service and provide a pleasant and memorable staying experience here at Santika Premiere Gubeng. Once again thank you and we look forward to welcoming you back shortly. Warm regards, General Manager
good and nice location hotel”
good and nice location hotel
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Dear Mr. David, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and it is our pleasure to serve you. Once again thank you and we look forward to having you again as a guest in our hotel. Warm regards, General Manager
Great”
A collegue recommend this to us , And yes its a nice place to stay
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Dear Mrs. Feranika, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and it is our pleasure to serve you. Once again thank you and we look forward to having you again as a guest in our hotel. Warm regards, General Manager
A good family hotel in Surabaya”
It s a nice, convenient hotel, closed to bon cafe steak restaurant The hotel is clean, friendly staff and good breakfast
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Dear Valued Guest, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and it is our pleasure to serve you. Once again thank you and we look forward to having you again as a guest in our hotel. Warm regards, General Manager
Exceptional”
Very good hotel, clean,staff and facilty..
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Dear Mr. Umar, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and it is our pleasure to serve you. Once again thank you and we looking forward to having you again as a guest in our hotel. Warm regards, General Manager
Good Hotel”
The good valua still the same since I was this Hotel couple years ago
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Dear Mr. Aswin , Warmest greetings from Hotel Santika Premiere Gubeng Surabaya First of all, thank you for taking the time to share your experience while staying with us. We are delighted to learn that you had enjoyed your stay at our property. If there's anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you for the review and we look forward to welcoming you back in the near future. Warm regards, General Manager
Hotel bersih, bagus”
Hotelnya bagus, kebersihan top, staff helpfull, lokasi strategis
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Yang terhormat Bapak Caturendra, Salam hangat dari Hotel Santika Premiere Gubeng Surabaya Terima kasih atas kesediaan Bapak Caturendra menyampaikan review atas kunjungan Bapak. Senang mengetahui Bapak menikmati pengalaman menginap di Hotel Santika Premiere Gubeng dengan segala produk dan fasilitas yang kami sediakan, terutama terkait lokasi hotel yang strategis, kebersihan hotel, serta keramahanan staf kami. Hal ini akan mendorong kami untuk semakin meningkatkan pelayanan kami. Terima kasih atas rekomendasi yang Bapak Caturendra berikan, kami sangat menantikan kunjungan Bapak yang berikutnya di Santika Premiere Gubeng Surabaya. Hormat saya, Agus Triyono General Manager
Nice experience”
Not far away from center of Surabaya, Indonesian hospitality, various breakfast menu, family hotel, and get best price from agoda.
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Dear Mr. Doni, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your review during your stay with us. We are delighted to learn that you enjoyed your stay at our property. If there's anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, General Manager
Recommended”
So far my favourite hotel in Surabaya. Comfy bed, spacious room, good breakfast. Maybe the only facility which you should not expect is a pool and a gym. Otherwise, do choose Santika.
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Dear Mr/Mrs.Olga, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your review during your stay with us. We are delighted to learn that you enjoyed your stay at our property. If there's anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you and we look forward to welcoming you back shortly. Warm regards, General Manager
Breakfast no good ”
Room is good, but breakfast need approvement
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Dear Valued Guest, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and it is our pleasure to serve you. Once again thank you and we look forward to having you again as a guest in our hotel. Warm regards, General Manager
Best Hotel”
Located in Central area
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Dear Mr. Irfan, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya, Thank you for trusting Santika Premiere Gubeng as your accommodation during your recent visit to Surabaya. I’m happy that you enjoyed your stay and it is our pleasure to serve you. Your valuable comments will help us improve our service and provide a pleasant and memorable staying experience here at Santika Premiere Gubeng. Once again thank you and we look forward to welcoming you back shortly. Warm regards, General Manager
Exceptional”
Everything is ok, except too many small ants in the room.
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Dear Mr. Murniadi, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed the stay. Your feedback related to the small ants in the room was a valuable comment for us. We will make improvements based on your valuable feedback. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, General Manager
Some facility degrades but still nice ”
Maybe because of the pandemi, they have to cut cost on many aspects. They provide 4 bottles of water which is good, but now they provide only paper and plastic cup. The breakfast still taste good as usual. The towels are old with chemical and damp smell, but provided wrapped in plastic to show that the towel is clean.
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Dear Valued Guest, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and it is our pleasure to serve you. Once again thank you and we looking forward to having you again as a guest in our hotel. Warm regards, General Manager
Very comfortable stay”
Must admit that it was very nice stay. Comfy bed, spacious room, delicious breakfast. Recommend!
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Dear Mrs. Olga, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya First of all, thank you for taking the time to share your experience while staying with us. We are delighted to learn that you enjoyed your stay at our property due to our staff-friendly and helpful, delicious breakfast choices that our team has prepared. We are also happy that you and your son felt comfortable in our room. Please let us know if there's anything we can help to make your next visit more pleasant and comfortable. It is our pleasure to serve you. Once again, thank you for the great review and we look forward to welcoming you back shortly. Warm regards, General Manager
Exceptional”
Great service
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Dear Mrs. Stephanie, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, General Manager