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Hotel Santika Pandegiling Surabaya
Deluxe Room King, Hotel Santika Pandegiling Surabaya in Surabaya
a living room filled with furniture and a large window, Hotel Santika Pandegiling Surabaya in Surabaya
Lobby, Hotel Santika Pandegiling Surabaya in Surabaya
Interior view, Hotel Santika Pandegiling Surabaya in Surabaya
a hotel room with a large screen tv, Hotel Santika Pandegiling Surabaya in Surabaya
Fitness center, Hotel Santika Pandegiling Surabaya in Surabaya

Removed from saved list

8.2

Excellent

1,518 reviews

1,518 reviews

Breakfast21
Housekeeping20
Food & Dining3
See map
See map

8.1

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Monkasel (Submarine Monument) 1.1 km
Tunjungan Plaza 1.5 km
Bungkul Park 1.6 km
Surabaya's Zoo 2.2 km
Surabaya Town Square 2.2 km
Tugu Pahlawan 3.5 km
Suramadu National Bridge 3.6 km
Sampoerna Museum 5.2 km
Pakuwon Food Festival 6.8 km
Masjid Nasional Al Akbar Surabaya 7.1 km
Nearby landmarks
Monumen Perjuangan POLRI 370 m
Pasar Pandegiling 540 m
Embassy of the United States 550 m
Consulate of Canada 590 m
Miracle Aesthetic Clinic Thamrin 620 m
Eva Air 630 m
Cathay Pacific Office 630 m
HSBC Bank 630 m
Apotik Bawean 630 m
Taman Keputran 630 m

Hotel Santika Pandegiling Surabaya

Jalan Pandegiling no. 45, Surabaya Center, Surabaya, Indonesia, 60264 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Inside city center

Front desk [24-hour]

Airport transfer

Excellent breakfast

Free Wi-Fi in all rooms!

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Fitness center

Sauna

Luggage storage

Contactless check-in/out

Your dates are popular among travelersPopular destination! Properties in Surabaya are being booked every minute!
Value for money8.2
Location rating8.1
Nearest airportJuanda International Airport (SUB)
Distance to airport12.4 km

Rooms available at Hotel Santika Pandegiling Surabaya

Excellent
Room comfort & quality

8.1

Deluxe Executive King
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room Twin
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Executive Twin
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Room King
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe Executive Room
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 2 single beds or 1 king bed
Enter dates to see prices
Copy of Quarantine Packages - Deluxe Room King
...
  • Room size: 28 m²/301 ft²
Enter dates to see prices
Quarantine Packages - Deluxe Room King
...
  • Room size: 28 m²/301 ft²
Enter dates to see prices
Executive Room
...
  • Shower
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Santika Pandegiling Surabaya?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Santika Pandegiling Surabaya?

Hotel Santika Pandegiling Surabaya is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 250000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Hotel Santika Pandegiling Surabaya has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Hotel Santika Pandegiling Surabaya?

Start your mornings right, with the continental and buffet breakfast options offered at Hotel Santika Pandegiling Surabaya.

What are my dining options at Hotel Santika Pandegiling Surabaya?

Hotel Santika Pandegiling Surabaya features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Hotel Santika Pandegiling Surabaya?

Hotel Santika Pandegiling Surabaya does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Hotel Santika Pandegiling Surabaya?

The closest train, metro, or bus station is Ngagel, 1.4 km away from Hotel Santika Pandegiling Surabaya.

What restaurants are nearby Hotel Santika Pandegiling Surabaya?

Hotel Santika Pandegiling Surabaya’s neighborhood is Surabaya Center which includes popular restaurants such as Bu Rudy Dharmahusada, Sate Kelopo Ondomohen Bu Asih and Cocari.

What popular shopping places are close to Hotel Santika Pandegiling Surabaya?

Located in the Surabaya Center area, Hotel Santika Pandegiling Surabaya is close to great shopping choices like Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

What are popular attractions near Hotel Santika Pandegiling Surabaya?

Hotel Santika Pandegiling Surabaya is located in Surabaya Center area, which is famous for attractions such as Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument).

See map

Explore the neighborhood

What people love about Hotel Santika Pandegiling Surabaya

  • 8.4

    Excellent
    Cleanliness

    "Rooms are well maintained n clean."

    Sulianti

    |

    February 25, 2023

  • 8

    Very good
    Staff 

    "Located near the city center, helpful staff, clean room"

    Aris

    |

    January 6, 2023

  • 10

    Exceptional
    Location

    "Location quite strategic."

    Sulianti

    |

    March 3, 2023

Property ranking|Compared to 953 Surabaya properties
See all rankings
Room comfort score
8.1/10
Room size
28 sqm.
Cleanliness score
8.3/10
Service score
8.4/10
Better than
98
%
of Surabaya properties
Bigger than
90
%
of Surabaya properties
Better than
82
%
of Surabaya properties
Better than
81
%
of Surabaya properties
Overall rating:

8.2

Excellent
1,518 reviews
Cleanliness
8.3
Facilities
7.7
Location
8.1
Read all reviews >
What travelers say they love:
Very good location in the heart of the Surabaya city.
ANDRIANSYAH from Indonesia
Couple
More about Hotel Santika Pandegiling Surabaya

More about Hotel Santika Pandegiling Surabaya

Hotel Santika Pandegiling Surabaya

See the best of Surabaya with a stay at Hotel Santika Pandegiling Surabaya, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
The facilities and services provided by Hotel Santika Pandegiling Surabaya ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides car hire services to help you find what you want in Surabaya.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Hotel Santika Pandegiling Surabaya. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. If you're picky about eating, don't worry! Hotel Santika Pandegiling Surabaya has a selection of cuisine types including halal options.
Have fun at night with your travel companions right at the hotel's bar. If you're truly selective about eating, you'll be grateful for the in-house shared kitchen available here.
To fill your days, be sure to check out the fantastic facilities offered at Hotel Santika Pandegiling Surabaya. Pamper and indulge yourself with a visit to the massage, spa and sauna. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Souvenir shopping for yourself or those back home takes no time at all at the shops.


Around the property

There are many attractions to discover within close proximity to Hotel Santika Pandegiling Surabaya. Whatever you may be looking to buy on your trip to Surabaya, chances are you'll find it at Tunjungan Plaza located 1.5 km away.


Reasons to stay here

This hotel's food and dining score higher than 99% of accommodations in the city.
This hotel stands above the rest with a cleanliness score that beats 82% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 98% of accommodations in the city.

Show less

Amenities and facilities

Very good
Facilities

7.7

Most talked about facilities

Breakfast

116 mentions

Housekeeping

54 mentions

Food & Dining

28 mentions

Internet

14 mentions

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body wrap
  • Fitness center
  • Light therapy
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Table tennis
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Valet parking
Available in all rooms
  • Adapter
  • Additional bathroom
  • Air conditioning
  • Air purifier
  • Alarm clock
  • Cleaning products
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Concierge
  • Daily housekeeping
  • Daily newspaper
  • Desk
  • Detached
  • Dining table
  • Dishwasher
  • Electric kettle
  • Executive lounge access
  • Fitness club privileges
  • Free bottled water
  • Ground floor available
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Interconnecting room(s) available
  • Internet access – LAN
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Locker
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Reading light
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shared bathroom
  • Shower
  • Slippers
  • Smoke detector
  • Smoking allowed
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Window
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Buffet
Restaurants on site
Kemangi
  • Cuisine: American, Asian
  • Menu: Buffet, A-la-carte

Location

Jalan Pandegiling no. 45, Surabaya Center, Surabaya, Indonesia, 60264
Excellent
Location

8.1

Airports
  • Juanda International Airport (SUB)
    12.4 km
  • Abdul Rachman Saleh Airport (MLG)
    73.5 km
Public transportation
  • Ngagel
    1.5 km
  • Gubeng Train Station
    1.9 km
Hospital or clinic
  • Miracle Aesthetic Clinic Thamrin
    620 m
Shopping
  • Tunjungan Plaza
    1.5 km
Convenience store
  • Alfamart
    670 m
Cash withdrawal
  • ATM
    380 m

What's nearby

Popular landmarks
  • Monkasel (Submarine Monument)
    1.1 km
  • Tunjungan Plaza
    1.5 km
  • Bungkul Park
    1.6 km
  • Surabaya's Zoo
    2.2 km
  • Surabaya Town Square
    2.2 km
  • Tugu Pahlawan
    3.5 km
  • Suramadu National Bridge
    3.6 km
  • Sampoerna Museum
    5.2 km
  • Pakuwon Food Festival
    6.8 km
  • Masjid Nasional Al Akbar Surabaya
    7.1 km
Nearby landmarks
  • Monumen Perjuangan POLRI
    370 m
  • Pasar Pandegiling
    540 m
  • Embassy of the United States
    550 m
  • Consulate of Canada
    590 m
  • Miracle Aesthetic Clinic Thamrin
    620 m
  • Eva Air
    630 m
  • Cathay Pacific Office
    630 m
  • HSBC Bank
    630 m
  • Apotik Bawean
    630 m
  • Taman Keputran
    630 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee250000 IDR
  • Travel time to airport (minutes)25
The property
  • Non-smoking rooms/floorsYes
  • Number of floors9
  • Number of restaurants1
  • Number of rooms 125
  • Year property opened1996
  • Most recent renovation2010

Reviews of Hotel Santika Pandegiling Surabaya from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.3
Facilities7.7
Location8.1
Room comfort and quality8.1
Service8.4
Value for money8.2
High score for Surabaya
Rating
9+ Exceptional (232)
8-9 Excellent (248)
7-8 Very Good (436)
6-7 Good (107)
<6 Below Expectation (79)
Time of the year
Mar - May (218)
Jun - Aug (278)
Sep - Nov (283)
Dec - Feb (323)

Show reviews that mention 

Showing 1,102 verified guest comments
12345
10.0
Exceptional
Bambang
Couple
Deluxe Room King
Stayed 2 nights in July 2019

The Coolest Hotel in Town”

It is my first time staying in a Santika hotel chain and it will not the last one. Two things I was particularly impressed with this hotel. They are: 1. the Breakfast Service and Menu that is too good to be true. Santika serves 1001 dishes just for the breakfast. Added with the friendly staffs taking care of your needs, having breakfast in this hotel is a wonderful experience by itself. 2. the Parking Attendance Car Cleaning Service. To my surprise, Santika cleans the car every morning. Yet, they do not want to be paid for this service. These 2 little things make me feel like returning to Santika again while in Surabaya. Thanks for having us Santika. You made our stays enjoyable and memorable... more than words I can say.

Reviewed July 22, 2019

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Dear Mr Bambang Warmest greetings from Hotel Santika Pandegiling Surabaya, We thank you for choosing Santika Pandegiling Surabaya Hotel as the main choice of accommodation during your trip in the city of Surabaya. We thank you for sharing your best experience while staying with us. We thank you for giving the best reviews about the quality of prices, food, service staff, cleanliness of rooms, and products that we have prepared during your stay. Sorry if there are still shortcomings, we will continue to strive to do the best of the reviews you provide. Once again we thank you and we are proud to be waiting for your return on your next trip at Santika Pandegiling Hotel Surabaya. Warm regards, Ricky Rimbawan General Manager of Hotel Santika Pandegiling Surabaya

Responded December 13, 2019
Hotel Santika Pandegiling Surabaya
9.6
Exceptional
MICHAIL from Australia
Family with teens
Deluxe Room King
Stayed 2 nights in September 2019

great and cosy”

the hotel is always like home to me with the pleasant welcome and genuine smile from the staff. The room is comfy and cosy. Breakfast is great. I love this hotel and will be back to stay the next time im in surabaya. This is my second stay at Santika Pandegiling. Keep up your excellent services. My son loves this hotel best amongst other hotels we stayed in Indonesia during our trip this year.

Reviewed October 07, 2019

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Dear Mr Michail Warmest greetings from Hotel Santika Pandegiling Surabaya, We thank you for choosing Santika Pandegiling Surabaya Hotel as the main choice of accommodation during your trip in the city of Surabaya. We thank you for sharing your best experience while staying with us. We thank you for giving the best reviews about the quality of prices, food, service staff, cleanliness of rooms, and products that we have prepared during your stay. Sorry if there are still shortcomings, we will continue to strive to do the best of the reviews you provide. Once again we thank you and we are proud to be waiting for your return on your next trip at Santika Pandegiling Hotel Surabaya. Warm regards, Ricky Rimbawan General Manager of Hotel Santika Pandegiling Surabaya

Responded December 13, 2019
Hotel Santika Pandegiling Surabaya
10.0
Exceptional
ayu from Indonesia
Solo traveler
Deluxe Room Twin
Stayed 2 nights in May 2022

Exceptional”

The hotel is clean and neat. I love the breakfast especilly the coffee!!!

Reviewed May 31, 2022

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Yth Ibu Ayu Terima kasih atas penilaian pelayanan dari kami. tanggapan Ibu Ayu sangat bermaanfaat bagi kami untuk terus memberikan pelayanan yang terbaik kepada semua tamu. Mohon Maaf apabila masih ada kekurangan dari pelayanan kami yang tidak berkenang. kami bangga menantikan kedatangan Ibu Ayu kembali lagi, dan semoga dalam keadaan sehat selalu beserta keluarga tercinta Aamiin. Salam Hormat General Manager Hotel Santika Pandegiling Ricky Rimbawan

Responded September 29, 2022
Hotel Santika Pandegiling Surabaya
10.0
Exceptional
Aji from Indonesia
Family with young children
Deluxe Executive King
Stayed 1 night in December 2019

Great Hotel”

Great location, great breakfast and very nice staff

Reviewed January 03, 2020

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Dear Mr Aji Salam hangat dari Hotel Santika Pandegiling Surabaya Semoga anda dan keluarga senantiasa sehat serta bahagia selalu. Kami berterima kasih telah memilih Santika Pandegiling Surabaya Hotel sebagai pilihan utama akomodasi selama perjalanan Anda di kota Surabaya. Terima kasih telah berbagi pengalaman terbaik Anda saat tinggal bersama kami. Serta telah memberikan ulasan terbaik tentang kualitas harga, makanan, staf layanan, kebersihan, dan produk yang telah kami siapkan selama Anda menginap atau berkunjung. kami bangga menunggu Anda kembali pada perjalanan Anda berikutnya di Santika Pandegiling Hotel Surabaya. Salam hangat, Ricky Rimbawan General Manager Hotel Santika Pandegiling Surabaya

Responded January 07, 2020
Hotel Santika Pandegiling Surabaya
9.6
Exceptional
Dave from Indonesia
Business traveler
Deluxe Room
Stayed 1 night in July 2022

Budget”

Budget hotel with luxurious facility. Amazing affordable price with breakfast. The staffs are very friendly, I got a free upgrade room after do a small complain.

Reviewed July 16, 2022

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Dear Mr Dave Thank you for rating our service. response It is very beneficial for us to continue to provide the best service to all guests. Sorry if there are still shortcomings from our service. We are proud to look forward to Mr Dave arrival back again, and hopefully in good health always with your beloved family Amen. Greetings General Manager of Hotel Santika Pandegiling Ricky Forester

Responded September 29, 2022
Hotel Santika Pandegiling Surabaya
10.0
Exceptional
Johanes from Indonesia
Family with young children
Deluxe Room Twin
Stayed 5 nights in September 2019

Exceptional”

Excellent and nice place to stay.

Reviewed September 12, 2019

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Dear Mr Johanes Warmest greetings from Hotel Santika Pandegiling Surabaya, We thank you for choosing Santika Pandegiling Surabaya Hotel as the main choice of accommodation during your trip in the city of Surabaya. We thank you for sharing your best experience while staying with us. We thank you for giving the best reviews about the quality of prices, food, service staff, cleanliness of rooms, and products that we have prepared during your stay. Sorry if there are still shortcomings, we will continue to strive to do the best of the reviews you provide. Once again we thank you and we are proud to be waiting for your return on your next trip at Santika Pandegiling Hotel Surabaya. Warm regards, Ricky Rimbawan General Manager of Hotel Santika Pandegiling Surabaya

Responded December 13, 2019
Hotel Santika Pandegiling Surabaya
9.6
Exceptional
Yudi from Indonesia
Family with teens
Deluxe Executive King
Stayed 3 nights in June 2022

Recommended Hotel ”

Recommended Hotel in excellent place, reliable price, and good food

Reviewed July 07, 2022

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Yth Pak Yudi Terima kasih atas penilaian pelayanan dari kami. tanggapan Pak Yudi sangat bermaanfaat bagi kami untuk terus memberikan pelayanan yang terbaik kepada semua tamu. Mohon Maaf apabila masih ada kekurangan dari pelayanan kami. kami bangga menantikan kedatangan Pak Yudi kembali lagi, dan semoga dalam keadaan sehat selalu beserta keluarga tercinta Aamiin. Salam Hormat General Manager Hotel Santika Pandegiling Ricky Rimbawan

Responded September 29, 2022
Hotel Santika Pandegiling Surabaya
10.0
Exceptional
Sigit from United States
Family with teens
Deluxe Room King
Stayed 3 nights in June 2022

Location”

Location is on the city center.

Reviewed June 19, 2022

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Yth Pak Sigit Terima kasih atas penilaian pelayanan dari kami. tanggapan Pak Sigit sangat bermaanfaat bagi kami untuk terus memberikan pelayanan yang terbaik kepada semua tamu. Mohon Maaf apabila masih ada kekurangan dari pelayanan kami. kami bangga menantikan kedatangan Pak sigit kembali lagi, dan semoga dalam keadaan sehat selalu beserta keluarga tercinta Aamiin. Salam Hormat General Manager Hotel Santika Pandegiling Ricky Rimbawan

Responded September 29, 2022
Hotel Santika Pandegiling Surabaya
10.0
Exceptional
thomas from Indonesia
Business traveler
Deluxe Room Twin
Stayed 1 night in February 2019

Come and try”

Come and try

Reviewed June 30, 2019

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Dear Mr Thomas Warmest greetings from Hotel Santika Pandegiling Surabaya, We thank you for choosing Santika Pandegiling Surabaya Hotel as the main choice of accommodation during your trip in the city of Surabaya. We thank you for sharing your best experience while staying with us. We thank you for giving the best reviews about the quality of prices, food, service staff, cleanliness of rooms, and products that we have prepared during your stay. Sorry if there are still shortcomings, we will continue to strive to do the best of the reviews you provide. Once again we thank you and we are proud to be waiting for your return on your next trip at Santika Pandegiling Hotel Surabaya. Warm regards, Ricky Rimbawan General Manager of Hotel Santika Pandegiling Surabaya

Responded January 08, 2020
Hotel Santika Pandegiling Surabaya
9.6
Exceptional
silvia from Indonesia
Couple
Deluxe Room King
Stayed 1 night in October 2019

Very Good”

Good place to stay at the center of the city

Reviewed October 25, 2019

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Dear Mrs Silvia Warmest greetings from Hotel Santika Pandegiling Surabaya, We thank you for choosing Santika Pandegiling Surabaya Hotel as the main choice of accommodation during your trip in the city of Surabaya. We thank you for sharing your best experience while staying with us. We thank you for giving the best reviews about the quality of prices, food, service staff, cleanliness of rooms, and products that we have prepared during your stay. Sorry if there are still shortcomings, we will continue to strive to do the best of the reviews you provide. Once again we thank you and we are proud to be waiting for your return on your next trip at Santika Pandegiling Hotel Surabaya. Warm regards, Ricky Rimbawan General Manager of Hotel Santika Pandegiling Surabaya

Responded December 13, 2019
Hotel Santika Pandegiling Surabaya
9.2
Exceptional
Gert from Indonesia
Family with young children
Deluxe Room King
Stayed 1 night in January 2020

Good Hotel in Great Location”

This is a good hotel in a very central location. The staff is very friendly and helpful. I'd stay there again.

Reviewed January 10, 2020

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Salam hangat dari Hotel Santika Pandegiling Surabaya Semoga anda dan keluarga senantiasa sehat serta bahagia selalu. Kami berterima kasih telah memilih Santika Pandegiling Surabaya Hotel sebagai pilihan utama akomodasi selama perjalanan Anda di kota Surabaya. Terima kasih telah berbagi pengalaman terbaik Anda saat tinggal bersama kami. Serta telah memberikan ulasan terbaik tentang kualitas harga, makanan, staf layanan, kebersihan, dan produk yang telah kami siapkan selama Anda menginap atau berkunjung. kami bangga menunggu Anda kembali pada perjalanan Anda berikutnya di Santika Pandegiling Hotel Surabaya. Salam hangat, Ricky Rimbawan General Manager Hotel Santika Pandegiling Surabaya

Responded January 28, 2020
Hotel Santika Pandegiling Surabaya
9.6
Exceptional
Wawan
Family with young children
Deluxe Executive King
Stayed 1 night in May 2019

Exceptional”

Pelayanan sahur bagus, dapat complimentary service cuci mobil

Reviewed May 13, 2019

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Dear Mr Wawan Warmest greetings from Hotel Santika Pandegiling Surabaya, We thank you for choosing Santika Pandegiling Surabaya Hotel as the main choice of accommodation during your trip in the city of Surabaya. We thank you for sharing your best experience while staying with us. We thank you for giving the best reviews about the quality of prices, food, service staff, cleanliness of rooms, and products that we have prepared during your stay. Sorry if there are still shortcomings, we will continue to strive to do the best of the reviews you provide. Once again we thank you and we are proud to be waiting for your return on your next trip at Santika Pandegiling Hotel Surabaya. Warm regards, Ricky Rimbawan General Manager of Hotel Santika Pandegiling Surabaya

Responded January 08, 2020
Hotel Santika Pandegiling Surabaya
9.2
Exceptional
Hdrfrd from South Africa
Business traveler
Deluxe Room King
Stayed 2 nights in October 2019

Just ok”

Nothing much, and no complain

Reviewed January 16, 2022

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Salam hangat dari Hotel Santika Pandegiling Surabaya terima kasih telah memilih Santika Pandegiling Surabaya Hotel sebagai pilihan utama akomodasi selama perjalanan di kota Surabaya. Serta telah berbagi pengalaman terbaiknya saat tinggal bersama kami. Serta telah memberikan ulasan terbaik tentang kualitas produk yang telah kami siapkan selama Anda menginap, Masukan anda sangat membantu kami untuk pelayanan berikutnya. kami bangga menunggu anda kembali pada perjalanan berikutnya di Santika Pandegiling Hotel Surabaya. Sukses dan sehat selalu menyertai Aamiin. Salam hangat, Ricky Rimbawan General Manager Hotel Santika Pandegiling Surabaya

Responded December 12, 2022
Hotel Santika Pandegiling Surabaya
8.8
Excellent
Andreas from Indonesia
Business traveler
Deluxe Room Twin
Stayed 1 night in March 2022

Old but nice Hotel”

An old but good hotel for me, location is also not far from center city. Having a nive stay here

Reviewed June 05, 2022

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Yth Pak Andreas Terima kasih atas penilaian pelayanan dari kami. tanggapan Pak Andreas sangat bermaanfaat bagi kami untuk terus memberikan pelayanan yang terbaik kepada semua tamu. Mohon Maaf apabila masih ada kekurangan dari pelayanan kami yang tidak berkenang. kami bangga menantikan kedatangan Pak Andreas kembali lagi, dan semoga dalam keadaan sehat selalu beserta keluarga tercinta Aamiin. Salam Hormat General Manager Hotel Santika Pandegiling Ricky Rimbawan

Responded September 29, 2022
Hotel Santika Pandegiling Surabaya
9.2
Exceptional
Wawan from Indonesia
Solo traveler
Deluxe Executive King
Stayed 1 night in October 2019

Lokasi strategis”

Lokasi strategis, staf ramah

Reviewed October 14, 2019

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Yth Pak Wawan Salam hangat dari Hotel Santika Pandegiling Surabaya Semoga anda dan keluarga senantiasa sehat serta bahagia selalu. Kami berterima kasih telah memilih Santika Pandegiling Surabaya Hotel sebagai pilihan utama akomodasi selama perjalanan Anda di kota Surabaya. Terima kasih telah berbagi pengalaman terbaik Anda saat tinggal bersama kami. Serta telah memberikan ulasan terbaik tentang kualitas harga, makanan, staf layanan, kebersihan, dan produk yang telah kami siapkan selama Anda menginap atau berkunjung. kami bangga menunggu Anda kembali pada perjalanan Anda berikutnya di Santika Pandegiling Hotel Surabaya. Salam hangat, Ricky Rimbawan General Manager Hotel Santika Pandegiling Surabaya

Responded January 02, 2020
Hotel Santika Pandegiling Surabaya
8.0
Excellent
Eric from Indonesia
Business traveler
Deluxe Room Twin
Stayed 2 nights in September 2021

Clean but old hotel”

I used to stay in this chain hotel when traveling, but now the hotels are getting old. They still keep it clean, but some parts and furniture need to be renovated. Location is perfect, close to the city center. Check in process was fast. Breakfast is quite limited, maybe because of the pandemic. For me, as business traveler, who just need nice bed, hot shower, fast internet and good location, this hotel is sufficient. But for those who demand more, this hotel may fall short.

Reviewed September 20, 2021

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8.8
Excellent
Lina from Indonesia
Group
Deluxe Room Twin
Stayed 1 night in December 2018

Clean room”

Clean room and many variety for breakfast. Will be back to this hotel if go to Surabaya

Reviewed January 01, 2019

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Warm greetings from Hotel Santika Pandegiling Surabaya, We thank you for choosing Santika Pandegiling Surabaya Hotel as the main choice of accommodation during your trip in the city of Surabaya. We thank you for sharing your best experience while staying with us. We thank you for giving the best reviews about the quality of prices, food, service staff, cleanliness of rooms, and products that we have prepared during your stay. Sorry if there are still shortcomings, we will continue to strive to do the best of the reviews you provide. Once again we thank you and we are proud to be waiting for your return on your next trip at Santika Pandegiling Hotel Surabaya. Warm regards, Buditama Setiawan General Manager of Hotel Santika Pandegiling Surabaya

Responded March 21, 2019
Hotel Santika Pandegiling Surabaya
9.2
Exceptional
Soejanti from Indonesia
Couple
Deluxe Room
Stayed 2 nights in February 2021

Great Location”

Location Location Location

Reviewed May 25, 2021

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8.8
Excellent
Raja from Malaysia
Business traveler
Deluxe Room Twin
Stayed 1 night in November 2019

Service was superb n breakfast with massive menu”

Service n service...

Reviewed November 05, 2019

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Dear Mr Raja Warmest greetings from Hotel Santika Pandegiling Surabaya, We thank you for choosing Santika Pandegiling Surabaya Hotel as the main choice of accommodation during your trip in the city of Surabaya. We thank you for sharing your best experience while staying with us. We thank you for giving the best reviews about the quality of prices, food, service staff, cleanliness of rooms, and products that we have prepared during your stay. Sorry if there are still shortcomings, we will continue to strive to do the best of the reviews you provide. Once again we thank you and we are proud to be waiting for your return on your next trip at Santika Pandegiling Hotel Surabaya. Warm regards, Ricky Rimbawan General Manager of Hotel Santika Pandegiling Surabaya

Responded December 13, 2019
Hotel Santika Pandegiling Surabaya
8.8
Excellent
wisnu from Indonesia
Business traveler
Deluxe Room King
Stayed 1 night in August 2019

Old hotel but still nice and friendly”

Do you have swimming pool?

Reviewed September 03, 2019

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Dear Mr Wisnu Salam hangat dari Hotel Santika Pandegiling Surabaya Semoga anda dan keluarga senantiasa sehat serta bahagia selalu. Kami berterima kasih telah memilih Santika Pandegiling Surabaya Hotel sebagai pilihan utama akomodasi selama perjalanan Anda di kota Surabaya. Terima kasih telah berbagi pengalaman terbaik Anda saat tinggal bersama kami. Serta telah memberikan ulasan terbaik tentang kualitas harga, makanan, staf layanan, kebersihan, dan produk yang telah kami siapkan selama Anda menginap atau berkunjung. kami bangga menunggu Anda kembali pada perjalanan Anda berikutnya di Santika Pandegiling Hotel Surabaya. Salam hangat, Ricky Rimbawan General Manager Hotel Santika Pandegiling Surabaya

Responded January 07, 2020
Hotel Santika Pandegiling Surabaya
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