Hotel Santika Jemursari
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Rungkut part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Airport transfer
Valet parking
Shuttle service
Spa
Free Wi-Fi in all rooms!
BBQ facilities
Big Room”
Santika Hotel jemursari has a big, clean and comfortable room. Easy to get food.
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Exceptional”
Bedsheet, towels all are clean and white. Lovely
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Great hospitality, Best breakfast ever”
This is my 3rd time staying here. The room is clean. The staffs are very nice. WIFI is fast. Bunch of breakfast buffet choices. We have to check out at 4 am on the last day. They prepared breakfast boxes for us to bring along. Nothing to complain. Thank you so much.
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Exceptional”
Affordable, cozy and great breakfast. I enjoyed staying here
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Good but not really”
Everything just fine, compared to the money that i spend. This hotel is kinda old building or old furniture old design, thats why im not a fan.
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Excellent”
The hotel situated in strategic area, many restaurant nearby. But don't expect too much on the facilities. The phone is broken so if you need something you have to receptionist in the lobby. You couldn't get extra key card, because the system couldn't support.
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Need some price adjustment”
Great location, but needs some improvements in several aspects
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Good enough ”
Need more revitalization for some part of rooom. For example: he air con, the toilet and the towel
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Good”
Rooms are old, water leaking and breakfast not good
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Just an ordinary hotel”
Centrally located
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Excellent! Will come again.”
Staying at Hotel Santika Jemursari, Surabya was a wonderful experience. The rooms were extremely clean, the staff were very friendly and helpful. Hot water in abundance. But most of all, the breakfast included in the roomrate, came as a total surprise. Those who value and can appreciate Indonesian traditional food and beverages will feast their eyes and palates on the wide variety of dishes and drinks offered. Thank you, Santika Jemursari, for making my stay an extraordinary experience.
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A comfortable hotel”
This is my second time staying at this hotel. Santika Jemursari has criterias that must be owned by a comfortable hotel such as clean room, attentive staff, and fast chek in/out. As a bonus, they also served a wide variety of buffet breakfast. I definitely will stay in this hotel when i have chance to visit Surabaya.
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Nice hotel and very close to airport.”
I stayed one night at santika jemursari hotel while transiting to eastern Indonesia. The hotl is perfect for travelers needing to stay near the airport. The rooms are modern and clean if on the small side. Their breakfast buffet was incredible in its sheer scope and deliciousness.
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Cozy hotel but receptionist was cold”
My younger sister, me and my 6 year old daughter stayed at the hotel santika jemursari for only a couple of hours, therefore can't say much about it. We arrived at the hotel at 10:30 in the evening and left at 6 the following morning, we arrived at the hotel with 2 huge luggages and were struggling to get them out of the car but no one was helping despite the doorman was standing just 2 meters away from us, he didn't even ask or greet us, we were standing outside for quite sometime hoping that he'll approach us or at least notice that we're guests, but he didn't, so I and my 6 year old daughter went in for check in while my sister stayed outside to look after the luggages and again I was a bit disappointed as the receptionist was quite unfriendly towards us at first, but then once she realize that the room was paid and everything, her attitude changed and even called the doorman to bring the luggages in and escorted us to our cozy and neat room. One suggestion to the stuffs : please treat your guests with equality and don't differentiate them by their appearance or skin color. The hotel itself is very new, clean, cozy and tidy. I'd like to recommend to anyone to stay at this hotel and I personally would maybe stay again for our next visit.
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Very satisfied with the breakfast buffet ”
It was pleasant during my business stays in Santika Jemursari for five days. My main points are the food and the cleanliness. Both all good as I was expected. If you stay with kids, you may want a wider TV channels option.
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Great option for an economic stayover”
The hotel is very well managed and, as expected from the Santika stable, is physically in very good condition. Rooms are comfortable and the in-house dining options are excellent. Perhaps the one negative in terms of facilities is the lack of a pool. Otherwise, it pushed all the right buttons for this trip and I will continue to use it for future travel to Surabaya.
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Good hotel with nice and friendly staffs”
Overall, it was a good experience staying at Santika Jemursari. The hotel staffs were nice and friendly and the room was super clean. The only negative thing is about the noise; we can still hear clearly people talking from the room next door or in the hallway
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Great and confort ”
It was a great moment staying at Santika Jemursari and it's not my first time to be there. Good service,friendly staff and most important they know how to serve guest well, they have a great restaurant with nice and delicious food so many choices and the taste not bad. I would like to recommand this hotel to my firend and relative if they are going to Surabaya.
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better than other 3* hotel”
I frequently stayed in Santika Jemursari as it is close to the place that I work in Surabaya. This hotel can maintain its building and service from year to year. Breakfast is good , variety and taste is excellent. The only input in for the spa therapist, the skill still need improvement if you compare to other hotel spa therapist.
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Nice stay and great room”
I booked through Agoda, and get superb price on Friday. This hotel have big room for executive type. comfort with big balcony, nice bathroom and bed. You will have news paper every morning but in local language. Quite close to Rungkut industrial estate therefore it is perfect for those who have business in surrounding area. This hotel have no gym or pool which is too bad for people who need work out after busy days. No entertainment or food nearby youve got to take taxi to find places for dining or fun
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