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Exterior view, KHAS Surabaya in Surabaya
Deluxe Double - Bedroom, KHAS Surabaya in Surabaya
Lobby, KHAS Surabaya in Surabaya
Lobby, KHAS Surabaya in Surabaya
Kid’s club, KHAS Surabaya in Surabaya
KHAS Surabaya
Bathroom, KHAS Surabaya in Surabaya

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8.6

Excellent

386 reviews

386 reviews

See map
See map

8.9

Excellent

Location rating score

Excellent location - 1.28 kilometers from city center
Parking
FREE
Popular landmarks
Sampoerna Museum 950 m
Tugu Pahlawan 2.4 km
Suramadu National Bridge 3.0 km
Tunjungan Plaza 4.3 km
Monkasel (Submarine Monument) 5.3 km
Bungkul Park 7.3 km
Surabaya Town Square 7.8 km
Surabaya's Zoo 8.0 km
Pakuwon Food Festival 8.7 km
Masjid Nasional Al Akbar Surabaya 12.7 km
Nearby landmarks
Klinik Raddina 90 m
Posyandu Lansia Udang 230 m
Posyandu Anak Smilebaby 230 m
Rumah Sakit Al-Irsyad Surabaya 320 m
Kalimas River 400 m
Rumah Sakit Pku Muhammadiyah Surabaya 510 m
Puskesmas Sawah Pulo 520 m
Posyandu Kemuning 560 m
Benteng 570 m
Masjid Ampel 570 m

KHAS Surabaya

Jalan Benteng No.01, Surabaya Center, Surabaya, Indonesia, 60162 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Surabaya Center part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

540 meters to public transportation

Check-in [24-hour]

Airport transfer

620 meters to Ampel Mosque

Free Wi-Fi in all rooms!

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Restaurants

Your dates are popular among travelersPopular destination! Properties in Surabaya are being booked every minute!
Value for money8.8
Distance to city center5 km
Location rating8.9
Nearest airportJuanda International Airport (SUB)
Distance to airport17.8 km

Rooms available at KHAS Surabaya

Deluxe Double
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe Twin
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Twin or Double Room
...
  • Room size: 20 m²/215 ft²
  • Outdoor view
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe Twin or Double Room Only
...
  • Room size: 20 m²/215 ft²
  • Outdoor view
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 20 m²/215 ft²
  • Shower
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Deluxe Room
...
  • Room size: 19 m²/205 ft²
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Deluxe Room
...
  • Room size: 19 m²/205 ft²
  • 1 double bed or 2 single be...
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Deluxe Room
...
  • Room size: 19 m²/205 ft²
Enter dates to see prices
Deluxe Room
...
  • Room size: 20 m²/215 ft²
Enter dates to see prices
Suite Room
...
  • Room size: 40 m²/431 ft²
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does KHAS Surabaya provide airport transfer?

KHAS Surabaya offers airport transfer service upon request! Additional fees may apply. To request, check the box on the booking form just before the payment page.

Does KHAS Surabaya provide shuttle service for getting around?

For your ease of travel around the city, KHAS Surabaya provides None right where you need it making it simple for you to get to places quickly.

Does KHAS Surabaya provide laundry services?

Yes! KHAS Surabaya offers laundry service at your convenience for whenever you need your favorite shirts or dresses clean and fresh all throughout your vacation. Please contact the property for more information.

What interesting attractions are in close proximty of KHAS Surabaya that are in walking range?

While staying at KHAS Surabaya, kick start your holiday by discovering the closest attractions that are within walking distance to the property which include Kalimas River and Masjid Ampel.

How many floors does KHAS Surabaya have?

KHAS Surabaya has a total of 9 floors.

What was the average room rate for KHAS Surabaya been in the past month?

The typical room rate for KHAS Surabaya in the past month is 392819.59 IDR, compared to city's average of 234640.23 IDR.

What is the typical rating that past Solo travelers' have given to KHAS Surabaya?

Verified solo travelers that have stayed at this property have given KHAS Surabaya an average rating of 9.1. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Couples' have given to KHAS Surabaya?

Past couple travelers that have stayed at this property have given KHAS Surabaya an average rating of 8.8. You can look up on more detailed customer reviews, and feedback by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that verified Families with older children have given to KHAS Surabaya?

Verified families with older children that have stayed at this property have given KHAS Surabaya an average rating of 8.9. You can look up more in depth customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about KHAS Surabaya?

Verified local travelers that have stayed at this property have given KHAS Surabaya an average rating of 9.1. You can look up on more descriptive customer testimonials, and responses for this property down in the review section.

What dining places are nearby KHAS Surabaya?

KHAS Surabaya’s neighborhood is Surabaya Center which includes popular restaurants such as Lontong Balap Rajawali, Rumah Makan Laksana Jaya, and Nasi Empal Pengampon.

See map

Explore the neighborhood

What people love about KHAS Surabaya

  • 9.2

    Exceptional
    Cleanliness

    "The room is clean, the toilet is clean, the food is nice where you can get a lot of varieties (Local or western food)"

    Mohamed

    |

    June 20, 2023

  • 9.6

    Exceptional
    Cleanliness

    "Very clean."

    Ted

    |

    January 15, 2023

  • 9.2

    Exceptional
    Location

    "Good place to stay and good location."

    syarif

    |

    January 16, 2023

Property ranking|Compared to 999 Surabaya properties
See all rankings
Couples review score
9/10
Service score
8.9/10
Room comfort score
6.5/10
Location score
8.9/10
Better than
93
%
of Surabaya properties
Better than
91
%
of Surabaya properties
Better than
90
%
of Surabaya properties
Better than
89
%
of Surabaya properties
Overall rating:

8.6

Excellent
386 reviews
Cleanliness
8.8
Facilities
8.4
Location
8.9
Read all reviews >
What travelers say they love:
All is good with affordable price
Oceany from Indonesia
Business traveler
More about KHAS Surabaya

More about KHAS Surabaya

KHAS Surabaya

Take a good wander and unveil the wonder of Surabaya with a stay at KHAS Surabaya.
Have a hassle-free trip while enjoying the services and amenities offered by KHAS Surabaya. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Surabaya even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's tours. Packing light is possible at KHAS Surabaya thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at KHAS Surabaya from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television and in-room video streaming. In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee and mini bar at your disposal.


Dining and things to do

Every day at KHAS Surabaya begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! KHAS Surabaya has a selection of cuisine types including halal options.
Do you prefer to cook your own meals? Then you'll love the in-house shared kitchen.
KHAS Surabaya offers unique recreational opportunities for all guests. Get social at the hotel's shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the souvenir shops available right on-site.


Around the property

Don't miss out on all that Surabaya has to offer during your stay at KHAS Surabaya. Never forget your time in Surabaya with a special gift or trinket from Tunjungan Plaza just 4.2 km away.


Reasons to stay here

Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 91% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 90% of accommodations in the city.
Staff and service here are considered high quality by past guests whose ratings put it above 91% of the city's options.

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Amenities and facilities

Excellent
Facilities

8.4

Most talked about facilities

Housekeeping

2 mentions

Food & Dining

1 mention

Breakfast

1 mention

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Non-smoking
  • Shower
  • TV
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
Restaurants on site
Pesonna Restaurant
  • Cuisine: Indonesian, International
  • Menu: Buffet, A-la-carte

Location

Jalan Benteng No.01, Surabaya Center, Surabaya, Indonesia, 60162
Excellent
Location

8.9

Airports
  • Juanda International Airport (SUB)
    17.8 km
  • Abdul Rachman Saleh Airport (MLG)
    79.3 km
Public transportation
  • Benteng
    570 m
  • Kalimas
    880 m
Hospital or clinic
  • Klinik Raddina
    90 m
Shopping
  • Tunjungan Plaza
    4.3 km
Convenience store
  • Indomaret
    2.3 km
Cash withdrawal
  • ATM
    540 m

What's nearby

Popular landmarks
  • Sampoerna Museum
    950 m
  • Tugu Pahlawan
    2.4 km
  • Suramadu National Bridge
    3.0 km
  • Tunjungan Plaza
    4.3 km
  • Monkasel (Submarine Monument)
    5.3 km
  • Bungkul Park
    7.3 km
  • Surabaya Town Square
    7.8 km
  • Surabaya's Zoo
    8.0 km
  • Pakuwon Food Festival
    8.7 km
  • Masjid Nasional Al Akbar Surabaya
    12.7 km
Nearby landmarks
  • Klinik Raddina
    90 m
  • Posyandu Lansia Udang
    230 m
  • Posyandu Anak Smilebaby
    230 m
  • Rumah Sakit Al-Irsyad Surabaya
    320 m
  • Kalimas River
    400 m
  • Rumah Sakit Pku Muhammadiyah Surabaya
    510 m
  • Puskesmas Sawah Pulo
    520 m
  • Posyandu Kemuning
    560 m
  • Benteng
    570 m
  • Masjid Ampel
    570 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center5 km
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)75000 IDR
The property
  • Number of bars/lounges0
  • Number of floors9
  • Number of restaurants1
  • Number of rooms 142
  • Year property opened2015
  • Most recent renovation2015
Parking
  • Daily parking fee0 IDR

Reviews of KHAS Surabaya from real guests

Provided by verified guests of Agoda
8.6
Cleanliness8.8
Facilities8.4
Location8.9
Room comfort and quality6.5
Service8.9
Value for money8.8
High score for Surabaya
Rating
9+ Exceptional (63)
8-9 Excellent (14)
7-8 Very Good (33)
6-7 Good (6)
<6 Below Expectation (18)
Time of the year
Mar - May (37)
Jun - Aug (21)
Sep - Nov (42)
Dec - Feb (34)

Show reviews that mention 

Showing 134 verified guest comments
12345
10.0
Exceptional
Hotijah from Indonesia
Family with young children
Stayed 1 night in March 2020

Family trip”

Pesona is always my first choice compare with grand kalimas and quads royal because of room cleanliness and staff friendliness. However It will be more better if they can improve on check out procedure. My experience during check out I’ve left my wallet passport for all my family inside safety box. The hotel didn’t inform me or call me for this until me and my family continue to the next trip to Malang. In my half way trip I remember all those thing and we need to come back to the hotel again, before that I call my family member to check with hotel and everything still inside the safety box it’s mean the staff or duty manager not even check my room for last procedure.

Reviewed March 17, 2020

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9.6
Exceptional
Ted from Thailand
Solo traveler
Deluxe Double
Stayed 1 night in January 2023

Enjoyed stay”

Very clean. Nice room. Great views available. Ask for high floor. Excellent value.

Reviewed January 15, 2023

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10.0
Exceptional
Resty from Indonesia
Family with young children
Deluxe (Room Only)
Stayed 1 night in June 2022

Good ”

Kebersihan kamar dan fasilitas nya bagus

Reviewed July 21, 2022

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10.0
Exceptional
Oceany from Indonesia
Business traveler
Deluxe Double
Stayed 1 night in April 2022

Superb”

All is good with affordable price

Reviewed April 12, 2022

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9.6
Exceptional
nur from Indonesia
Couple
Deluxe (Room Only)
Stayed 2 nights in July 2022

A trip to surabaya”

Nice place to stay. Tinggal dsni selama ten days with affordable price. Fasilitas ok punya sarapan jg enak

Reviewed July 02, 2022

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10.0
Exceptional
Nano from Indonesia
Couple
Deluxe Double
Stayed 1 night in September 2022

Best”

Good for family

Reviewed September 29, 2022

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9.2
Exceptional
syarif from Indonesia
Family with teens
Deluxe Double
Stayed 1 night in January 2023

Syarif Azis”

Good place to stay and good location.

Reviewed January 16, 2023

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9.6
Exceptional
Afriandha from Indonesia
Business traveler
Deluxe Twin
Stayed 2 nights in April 2022

Nice”

Room was good. Staffs were nice and helpful

Reviewed April 27, 2022

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8.8
Excellent
Andrianadi from Indonesia
Business traveler
Deluxe Double
Stayed 1 night in December 2021

Stay for business trip”

It's quite affordable and comfortable to stay in this hotel. The location is quite near to Tanjung Perak and the Ampel area. definitely, will stay again in this hotel.

Reviewed June 10, 2022

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9.2
Exceptional
Cahyanu from Indonesia
Family with young children
Deluxe Double
Stayed 1 night in December 2022

Good”

Fasilitas baik

Reviewed December 19, 2022

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8.0
Excellent
Hamid from Netherlands
Solo traveler
Deluxe Double
Stayed 2 nights in July 2022

Comfortable stay”

Quick check in and check out. Friendly and helpful staff. Good location. The rooms are quite well maintained and the cleanliness is acceptable.

Reviewed August 07, 2022

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8.0
Excellent
HENG from Singapore
Business traveler
Deluxe Twin
Stayed 3 nights in April 2022

HENG”

staying there for business trip. Far from city

Reviewed May 09, 2022

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7.6
Very good
HENG from Singapore
Business traveler
Deluxe Double
Stayed 1 night in April 2022

HENG”

Stay if your are on business trip.

Reviewed May 09, 2022

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6.0
Bambang from Indonesia
Solo traveler
Deluxe Double
Stayed 1 night in February 2022

bagus ”

bagus bersih

Reviewed February 28, 2022

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4.4
saiful from Indonesia
Solo traveler
Deluxe Double
Stayed 1 night in December 2021

Healing travel”

Kamar rapi bersih,makanan lumayan,hotel yg menyediakan sajadah dan Al Quran bisa utk beribadah...the best lah...jaga kualitas pelayanan dan keramahannya

Reviewed December 12, 2021

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8.4
Excellent
Hamid from Netherlands
Group
Deluxe Twin or Double Room
Stayed 3 nights in May 2018

Good hotel in ampel area”

We stayed here for three nights. Good surroundings with plenty of shops and restaurants. The rooms were clean and staff very friendly and helpful. Breakfast was also good and the wifi, for Indonesian standard, very good. We had a very comfortable and satisfying stay in Surabaya.

Reviewed May 24, 2018

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9.7
Exceptional
stefanus from Indonesia
Family with young children
Stayed 3 nights in December 2015

Value for money”

Friendly staffs, fast response , great location

Overall good experience.. friendly staffs, fast response.. Room for improvement are as follow 1. Breakfast place is great but it would be better if maintain as non smoking area. Especially in airconditioning room should be strictly no smoking. If it were in singapore the smokers would have been fined heavily for smoking. Im singapore residence hence this experience is important especially those guests with young children 2. Aircon room should be cool enough. Even 18 degree c feels like 29 degree. My sister booked the room beside me encountered the same. It would be better if the hotel management conduct regular maintenance n check

Reviewed December 28, 2015

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9.2
Exceptional
Muhammad from Indonesia
Couple
Stayed 1 night in November 2015

Nice”

Will come back again if we visit Surabaya.

Reviewed April 09, 2016

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8.0
Excellent
Zarinah from Singapore
Family with teens
Stayed 3 nights in January 2016

nice hotel, value for money”

nice room, friendly staff and good location.

Value for money, nice hotel and comfortable room. However, the aircon in the roon is not cold enough even at 18 degress temp. Overall, good.

Reviewed January 18, 2016

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8.0
Excellent
SANTI from Indonesia
Business traveler
Deluxe Twin or Double Room
Stayed 1 night in February 2018

ALL GOOD”

i think this hotel good for business traveler the price here very low budget..

Reviewed February 21, 2018

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