This property is in high demand!
4 travelers have booked today.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Bed is super comfortable n room is value for money

The bathroom is a top notch.

Kids were happy with the teddy bears and candy box.

From checkin to checkout, everything was seamless.

The room was spacious with wonderful Japanese touches.
Free Wi-Fi
Swimming pool
Free parking
Front desk [24-hour]
Fitness center
Restaurants
Bar
Water park
4 travelers have booked today.
Based on 7,823 verified reviews
9.3
9.1
9.1
8.9
8.9
8.5
Nearest transportation options
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Macau LRT Pai Kok Station is within 0.32 km
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Macau LRT Stadium Station is within 0.57 km
Location rating score
There are 58 places in walking distance!
| Value for money | 8.5 |
| Distance to city center | 1.0 km |
| Location rating | 8.9 |
| Nearest airport | Macau International Airport (MFM) - Macau SAR, China |
| Distance to airport | 2.7 km |
9.2
Exceptional
City view
9.5
Exceptional
City view
Pool view
9.2
Exceptional
City view
City view
9.9
Exceptional
City view
City view
City view
City view
For your ease of travel around the city, Hotel Okura Macau provides shuttle service right at your doorstep making it easy for you to get to places quickly.
Yes! Hotel Okura Macau offers laundry service at your grasp and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your getaway. Please contact the property for more information.
While residing at Hotel Okura Macau, take pleasure in your evening or night out at The Apron, Old Taipa Tavern, and Old Taipa Tavern (OTT) to make the most out of your nightlife.
Hotel Okura Macau's policy relating to children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
Hotel Okura Macau has a total of 25 floors.
The typical room rate for Hotel Okura Macau in the past month is 2022.59 MOP, compared to city's average of 1364.64 MOP.
63.0% of our past customer reviews have given an optimistic review and comments about this property's view. You can look up on more detailed customer reviews, and comments for Hotel Okura Macau down in the review section.
Past business travelers that have stayed at this property have given Hotel Okura Macau an average rating of 8.7. You can look up more detailed customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.
Past group travelers that have stayed at this property have given Hotel Okura Macau an average rating of 8.9. You can find more comprehensive customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.
Verified local travelers that have stayed at this property have given Hotel Okura Macau an average rating of 9.4. You can look up on more detailed customer testimonials, and feedback for this property down in the review section.
This property has an indoor venue for your special event. Big events and gatherings including engagements, weddings, and private events can be organized at Hotel Okura Macau. Small or private gatherings like honeymoons and entertainment events can also be arranged. Services for audio-visual equipment, event decoration, in-house planning, in-house catering, and wireless internet are made available to help your special occasion go effortlessly.

Luxury and Convenience at Hotel Okura Macau
Welcome to Hotel Okura Macau, a 5-star hotel located in the vibrant city of Macau, Macau SAR, China. With its prime location just 1.0 km from the city center, this hotel offers the perfect blend of luxury and convenience for both leisure and business travelers.
Step into the elegant lobby of Hotel Okura Macau and be greeted by a world of sophistication and comfort. Built in 2011, this modern hotel boasts 488 beautifully appointed rooms, each designed with meticulous attention to detail. Whether you choose a Deluxe Room, a Suite, or one of the luxurious Executive Rooms, you can expect a haven of tranquility and style.
Check-in at Hotel Okura Macau is available from 03:00 PM, allowing you to settle in and start enjoying your stay as soon as possible. The check-out time is until 11:00 AM, giving you ample time to relax and prepare for your departure. The hotel's child policy is also worth noting, as it allows children between the ages of 2 to 12 to stay free of charge, making it an ideal choice for families looking for a memorable vacation.
Unwind and Indulge in Hotel Okura Macau's Exciting Entertainment Facilities
Hotel Okura Macau in Macau, Macau SAR, China, offers an array of entertainment facilities that will ensure a memorable and enjoyable stay. Step into the vibrant world of the hotel's casino, where you can try your luck at various games and experience the thrill of the gaming floor. If you're in the mood for some retail therapy, explore the shops within the hotel and discover a range of luxury brands and unique souvenirs to take home.
For those seeking relaxation and rejuvenation, Hotel Okura Macau has a bar where you can unwind with your favorite drink while enjoying the elegant ambiance. Indulge in a pampering session at the salon or treat yourself to a soothing massage to melt away any stress or tension. The hotel also features a hot tub, sauna, and steam room, perfect for unwinding and revitalizing your body and mind.
Escape to the hotel's beautiful garden, a tranquil oasis amidst the bustling city, where you can take a leisurely stroll and soak in the serene atmosphere. Don't forget to visit the gift/souvenir shop to pick up a memento of your stay or a thoughtful present for loved ones. With its wide range of entertainment facilities, Hotel Okura Macau ensures a truly unforgettable experience for all guests.
Unwind and Stay Active at Hotel Okura Macau's Impressive Sports Facilities
Hotel Okura Macau offers a range of top-notch sports facilities that will keep you entertained and active throughout your stay. Dive into the indoor pool and enjoy a refreshing swim, or soak up the sun by the outdoor pool while sipping on a refreshing cocktail from the poolside bar. The hotel also features a water park, perfect for families and thrill-seekers looking for some fun in the sun.
For fitness enthusiasts, Hotel Okura Macau boasts a state-of-the-art fitness center equipped with modern exercise machines and equipment. Whether you prefer cardio workouts or strength training, you'll find everything you need to maintain your fitness routine. Best of all, the use of the fitness center is complimentary for all guests. So, you can stay active and energized without any additional cost.
With its impressive range of sports facilities, Hotel Okura Macau is the perfect destination for those seeking a balance between relaxation and staying active. So, whether you're looking to unwind by the pool or get your heart pumping at the fitness center, this hotel has you covered.
Convenience Facilities at Hotel Okura Macau
Hotel Okura Macau in Macau, Macau SAR, China, offers a wide range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, guests can enjoy delicious meals and snacks delivered directly to their rooms at any time of the day or night. The hotel also provides laundry service, making it convenient for guests to have their clothes cleaned and ready for use during their stay.
For added convenience, Hotel Okura Macau offers safety deposit boxes where guests can securely store their valuable belongings. The concierge service is available to assist guests with any inquiries or requests they may have, ensuring a seamless experience throughout their stay. Wi-Fi is available in public areas, allowing guests to stay connected and browse the internet effortlessly.
The hotel features a designated smoking area for guests who smoke, providing a comfortable space for them to enjoy their cigarettes. Guests with executive lounge access can enjoy exclusive amenities and services in a sophisticated and relaxing environment. Additionally, Free Wi-Fi is available in all rooms, allowing guests to stay connected and work or relax from the comfort of their own space.
Hotel Okura Macau offers dry cleaning services, making it convenient for guests to have their clothes cleaned and pressed during their stay. The express check-in/check-out service ensures a quick and hassle-free arrival and departure process. Luggage storage is available for guests who arrive early or have late departures, allowing them to explore the city without having to worry about their bags.
With daily housekeeping, guests can enjoy a clean and tidy room throughout their stay. These convenience facilities at Hotel Okura Macau aim to provide guests with a comfortable and enjoyable experience, making it an ideal choice for both leisure and business travelers.
Convenient Transport Facilities at Hotel Okura Macau
Hotel Okura Macau offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. Starting from the moment you arrive, the hotel provides airport transfer services, allowing you to easily reach the hotel without any stress. Additionally, the hotel offers a shuttle service, making it convenient for guests to explore the vibrant city of Macau. Whether you want to visit famous landmarks, go shopping, or indulge in the local cuisine, the shuttle service will take you there comfortably and efficiently.
For those who prefer to drive, Hotel Okura Macau offers valet parking and a car park onsite. Self-parking is also available, and the best part is that it is free of charge! With these parking options, you can easily explore Macau at your own pace, knowing that your vehicle is safely parked. Furthermore, the hotel provides a taxi service, ensuring that you can easily get around the city whenever you need to. With these transport facilities, Hotel Okura Macau truly goes the extra mile to make your stay as convenient and enjoyable as possible.
Luxurious Room Facilities at Hotel Okura Macau
Indulge in a world of comfort and luxury at Hotel Okura Macau, where every room is equipped with top-notch facilities to ensure a memorable stay. Step into your elegantly designed room and feel the cool breeze of the air conditioning, creating the perfect ambiance for relaxation. Wrap yourself in the plush bathrobes provided, adding a touch of luxury to your stay.
For your entertainment needs, enjoy a wide selection of in-house movies on the television, keeping you entertained throughout your stay. Get ready for a night out in Macau with the convenience of a hair dryer, ensuring you look your best. Quench your thirst with the well-stocked mini bar, offering a variety of beverages and snacks.
Step out onto your private balcony or terrace and take in the breathtaking views of Macau. Stay connected with the world through satellite/cable TV and stay refreshed with a refrigerator in your room. Hotel Okura Macau goes above and beyond to provide you with an unforgettable experience, and these room facilities are just a glimpse into the exceptional service you can expect during your stay.
Indulge in Culinary Delights at Hotel Okura Macau
Hotel Okura Macau offers a range of dining facilities that will satisfy even the most discerning palate. With 24-hour room service, you can enjoy a delicious meal in the comfort of your own room at any time of the day or night. The hotel also features a cozy coffee shop, perfect for a quick pick-me-up or a leisurely afternoon spent sipping on a hot cup of coffee.
For a more formal dining experience, head to the hotel's restaurant, where you can indulge in a variety of international cuisines prepared by skilled chefs. From delectable seafood to mouthwatering steaks, the restaurant offers an extensive menu that caters to all tastes and preferences. With daily housekeeping ensuring a clean and inviting atmosphere, you can enjoy your meal in a relaxed and elegant setting.
Luxurious and Spacious Rooms at Hotel Okura Macau
Indulge in a world of luxury and comfort at Hotel Okura Macau. With a wide range of room types to choose from, you are sure to find the perfect accommodation to suit your needs. From the Deluxe Resort View King room offering breathtaking views of the resort, to the spacious Junior Suite with its elegant furnishings, each room is designed to provide a haven of relaxation.
Booking your stay at Hotel Okura Macau through Agoda offers you a multitude of benefits. Not only will you enjoy the best prices available, but you can also experience a hassle-free booking process. With Agoda's user-friendly interface and secure payment options, you can easily reserve your preferred room with just a few clicks. So why wait? Book your stay at Hotel Okura Macau on Agoda today and embark on a truly unforgettable experience.
Discover the Vibrant Charm of Cotai in Macau
Nestled in the heart of Macau, Macau SAR, China, Hotel Okura Macau offers an unrivaled experience in the vibrant neighborhood of Cotai. Known as the Las Vegas of the East, Cotai is a bustling district that seamlessly blends glitz and glamour with rich cultural heritage.
Step outside the doors of Hotel Okura Macau and find yourself surrounded by a plethora of world-class entertainment options. Immerse yourself in the dazzling lights and extravagant casinos that line the streets, offering endless excitement and thrills. Whether you're a seasoned gambler or simply want to try your luck, Cotai is the perfect playground for those seeking a taste of the high life.
Beyond the casinos, Cotai also offers a wealth of shopping opportunities. Indulge in retail therapy at the luxurious designer boutiques and high-end malls that dot the area. From renowned international brands to local treasures, you'll find everything you desire just a stone's throw away from the hotel.
For those looking to explore the cultural side of Macau, Cotai is home to a number of stunning landmarks and attractions. Marvel at the grandeur of the Macau Eiffel Tower, a replica of the iconic Parisian landmark, or visit the majestic City of Dreams, a sprawling complex that houses a variety of entertainment venues, including a theater and an art museum.
After a day of exploration, return to Hotel Okura Macau and unwind in the comfort of your elegant room. With its prime location in the heart of Cotai, this hotel offers the perfect blend of convenience and luxury, ensuring an unforgettable stay in Macau.
Convenient Transportation from Macau Airports to Hotel Okura Macau
Welcome to Hotel Okura Macau, a luxurious and elegant hotel located in the vibrant Cotai district of Macau. Getting to the hotel from the airports in Macau is a breeze, thanks to the convenient transportation options available.
If you are arriving at Macau International Airport (MFM), you can easily reach Hotel Okura Macau by taking a taxi or using the hotel's shuttle service. Taxis are readily available outside the airport terminal, and the journey to the hotel takes approximately 10 minutes. Alternatively, Hotel Okura Macau offers a complimentary shuttle service that operates at regular intervals throughout the day, providing a hassle-free transfer from the airport to the hotel.
For those arriving at Hong Kong International Airport (HKG), there are several transportation options to reach Hotel Okura Macau. One option is to take the ferry from the airport to Macau. The ferry terminal is conveniently located within the airport, and the journey to Macau takes around one hour. Once you arrive in Macau, you can take a taxi or use the hotel's shuttle service to reach Hotel Okura Macau in Cotai.
No matter which airport you arrive at, you can rest assured that reaching Hotel Okura Macau is a seamless and convenient experience. With a variety of transportation options available, you can start your stay at this exquisite hotel in no time.
Discover Exciting Landmarks and Attractions near Hotel Okura Macau
Hotel Okura Macau is perfectly situated amidst a plethora of thrilling landmarks and attractions that will make your stay in Macau truly unforgettable. Just a stone's throw away from the hotel, you'll find the renowned City of Dreams Casino, where you can try your luck at the gaming tables or enjoy world-class entertainment shows. For a touch of Parisian charm, head to the Eiffel Tower Experience at Parisian Macau, where you can marvel at a stunning replica of the iconic landmark and enjoy breathtaking views of the Cotai Strip.
If you're seeking a unique experience, take a ride on the Skycab Cable Car at Wynn Palace. This scenic cable car ride offers panoramic views of the city and is a fantastic way to appreciate Macau's beauty from above. For a touch of opulence, visit the Fortune Diamond at Galaxy Macau, a mesmerizing light and sound show featuring a giant diamond sculpture.
The Cotai Strip Resorts, located nearby, offer a wide range of entertainment options, including world-class dining, shopping, and nightlife. The Broadway, a vibrant entertainment complex, is also worth a visit, with its array of theaters, shops, and restaurants. If you're a sports enthusiast, don't miss the opportunity to catch a thrilling event at the Cotai Arena, or unleash your inner speed demon at the Karting Track, operated by the Macau Mototsports Club. With so many exciting landmarks and attractions within reach, Hotel Okura Macau is the perfect base for your Macau adventure.
Convenient Public Transport Stations near Hotel Okura Macau
Hotel Okura Macau is strategically located near several public transport stations, making it an ideal choice for travelers looking for convenient transportation options in Macau.
One of the closest stations to the hotel is Cotai West Station, which offers easy access to various parts of the city. Whether you want to explore the historic attractions in the city center or indulge in the vibrant nightlife, this station provides a convenient starting point for your adventures.
Lotus Checkpoint Station is another nearby option, providing a gateway to mainland China. From here, you can easily cross the border and explore the neighboring cities and attractions. This station is especially convenient for travelers looking to experience the cultural blend of Macau and China.
Cotai East Station is also within proximity to Hotel Okura Macau, offering seamless connections to other parts of Macau. Whether you want to visit the iconic Ruins of St. Paul's or try your luck at the world-famous casinos, this station provides easy access to all the major attractions in the city.
Lastly, East Asian Games Station is a great option for sports enthusiasts. Located nearby, this station allows easy access to the East Asian Games Dome, where various sporting events and concerts take place throughout the year.
With these public transport stations in close proximity, Hotel Okura Macau offers its guests the convenience and flexibility to explore Macau and beyond with ease.
A Gastronomic Paradise
Hotel Okura Macau is surrounded by a plethora of exquisite dining options that are sure to satisfy even the most discerning palates. Indulge in the authentic flavors of Beijing at Beijing Kitchen, where traditional dishes are prepared with the utmost care and precision. For those seeking an elegant dining experience, La Chine offers a sophisticated atmosphere and a menu of delectable Cantonese cuisine. The Apron is a must-visit for lovers of international cuisine, with its diverse menu featuring dishes from around the world. For a taste of fine dining, head to Lai Heen or Zi Yat Heen, both renowned for their exquisite Chinese cuisine. 8½ Otto e Mezzo Bombana is a Michelin-starred restaurant that showcases the artistry of Italian cuisine, while McSorley's Ale House offers a cozy pub atmosphere and a menu of hearty comfort food. Lakeview Palace is the perfect spot for dim sum lovers, with its extensive selection of steamed and fried delicacies. Tsui Wah Restaurant at Galaxy Macau offers a taste of Hong Kong's beloved cha chaan teng culture, serving up classic dishes like milk tea and pineapple buns. Finally, Pearl Dragon is a haven for lovers of fine Cantonese cuisine, with its elegant setting and menu of exquisite dishes. With such a wide variety of dining options just steps away from Hotel Okura Macau, guests are sure to embark on a culinary journey like no other.
Shop 'til you drop at Hotel Okura Macau's surrounding shopping landmarks
Located in the heart of Macau, Hotel Okura Macau offers easy access to some of the city's most renowned shopping landmarks. Just a short distance away, you'll find DFS Garlleria, a luxury shopping destination that showcases an impressive selection of international brands. For a unique shopping experience, head to The Boulevard at Studio City, where you can explore a vibrant collection of boutiques and indulge in some retail therapy. The Countdown Hotel is another nearby option, offering a range of shopping outlets for fashion enthusiasts. If you're looking for a truly extravagant shopping experience, make your way to The Shoppes at Cotai Sands Central, home to a plethora of high-end designer stores. And don't miss the chance to visit Fortune Diamond at Galaxy Macau, where you can browse through a variety of upscale boutiques and admire the stunning diamond centerpiece. With these shopping landmarks just a stone's throw away, Hotel Okura Macau is the perfect choice for shopaholics looking to indulge in some retail therapy during their stay.
Luxury at an Affordable Price: Hotel Okura Macau's Pricing Compared to Other Hotels in Macau
When it comes to finding the perfect accommodation in Macau, Hotel Okura Macau stands out not only for its luxurious amenities and impeccable service but also for its surprisingly affordable pricing. With an average price of $269 per room, Hotel Okura Macau offers an exceptional value for those seeking a high-end experience without breaking the bank.
Compared to the average price of a hotel room in Macau, which is $201, Hotel Okura Macau's pricing is truly remarkable. Guests can indulge in the opulence and sophistication of this five-star hotel while enjoying rates that are highly competitive. From the moment you step into the elegant lobby to the time you retire to your well-appointed room, every aspect of your stay at Hotel Okura Macau will exceed your expectations.
Whether you're traveling for business or leisure, Hotel Okura Macau's pricing ensures that you can experience the best of Macau without compromising on comfort or quality. So why settle for less when you can enjoy luxury at an affordable price? Book your stay at Hotel Okura Macau and discover a world of elegance and sophistication that will leave you wanting for nothing.
Excellent Location, Friendly Staff, and Clean Rooms
Hotel Okura Macau has received rave reviews from its satisfied guests. One of the standout features mentioned by reviewers is the hotel's excellent location. Situated in the heart of Macau, guests have easy access to popular attractions, shopping centers, and entertainment venues.
Another aspect that guests consistently praise is the friendly and helpful staff at Hotel Okura Macau. From the moment guests arrive, they are greeted with warm smiles and attentive service. The staff is known for their patience and willingness to go above and beyond to ensure a pleasant stay for every guest.
Guests also appreciate the cleanliness and spaciousness of the rooms at Hotel Okura Macau. The rooms are described as big, clean, and nicely decorated, providing a comfortable and relaxing environment for guests. The hotel's facilities and amenities are also highly regarded, with guests mentioning the well-organized facilities and the availability of everything they need.
Overall, Hotel Okura Macau is a top choice for travelers seeking an excellent location, friendly staff, and clean rooms. With its modern design, great breakfast options, and attentive service, it's no wonder that guests consider this hotel to be one of the best in Macau.
Unforgettable Stay at Hotel Okura Macau
Hotel Okura Macau in Macau, Macau SAR, China is a truly exceptional hotel that has received rave reviews from its satisfied customers. With an impressive overall rating of 8.9, it is clear that guests have had an unforgettable experience during their stay.
One aspect that stands out is the hotel's outstanding facilities, which have earned a remarkable rating of 9.0. From the moment guests step foot into the elegant lobby, they are greeted with a sense of luxury and sophistication. The hotel offers a wide range of amenities, including a state-of-the-art fitness center, a refreshing swimming pool, and a relaxing spa. Whether guests are looking to unwind after a long day of exploring the city or stay active during their trip, Hotel Okura Macau has it all.
Another highlight of this hotel is the exceptional staff performance, which has been praised with a remarkable rating of 9.1. The dedicated and friendly staff members go above and beyond to ensure that every guest feels welcomed and well taken care of. From the moment of arrival until departure, guests can expect top-notch service that exceeds their expectations. Whether it's providing helpful recommendations for local attractions or attending to any special requests, the staff at Hotel Okura Macau truly knows how to make guests feel like VIPs.
Exceptional9.1
Facilities
Excellent8.9
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Hotel staying guests could enjoy exclusive free access to Grand Resort Deck. Passes to access the Grand Resort Deck are provided based on the number of paying guests per room. Grand Resort Deck opening hours is subject to weather conditions and seasonal change.
Hotel staying guests could enjoy complimentary admission of 2 hours at Galaxy Kidz Edutainment Center for 2 adults and 2 kids per room per day.
For latest information of Grand Resort Deck and Galaxy Kidz Edutainment Center, please visit hotel official website for details.
Grand Resort Deck will close operations from 17 November 2025 for annual maintenance. Be sure to dive into another season of fun when we reopen on 3 April 2026! Please note those dates are subject to hotel maintenance plans.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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Excellent
10 most recent verified ratings received by the property
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The Galaxy casino hotel boasts friendly staff that offer exceptional service. It's conveniently located with easy access to attractions and Broadway Hotel/Theater via a walkway. Guests can enjoy the water park's wave pool, artificial beach, and lazy river. The deluxe rooms come with top-notch amenities, including a bathroom TV. There's an array of food options just a 5-minute walk away in the Broadway Macau Area. Overall, this hotel is a perfect choice for an enjoyable stay.
Few noisy rooms, but not a major issue. Overall, a great experience for guests.
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Highly recommended for a family vacation, THE SERVICE IS AMAZING 😍👍👌 The staff is also very friendly 👏 Got a room as requested for my birthday & vacation, great decorations, delicious cake, snacks - fruits - drinks were all free 👍👍👍 It's a pity we went on vacation in winter so we couldn't enjoy the outdoor pool 😓 Luckily, there's an indoor pool so the kids were still happy 😍 there's also a steam room and sauna, the room was clean 👍 Plus, there's a massage chair for relaxing for a bit 😁 Next time, we will definitely return if we go to Macau again 😍😍😍
Dear Valued Guest, Thank you very much for staying with us and taking the time to provide us feedback of your pleasant experience. It was a pleasure to have you as our guest and we hope to welcome you back to Hotel Okura Macau! David D’Alessandro, Assistant Vice President – Hotel Operations
Excellent staff (especially Val), great room, very comfortable bed, great location and a great price....you cannot get much better than that. Check in and check out was very smooth, and they handled my request for an airport taxi with ease. My only suggestion would be to either operate a shuttle independent of the Galaxy Hotel (I know they are in the same group) or have that shuttle drop off guests at Okura or Banyan Tree. They dropped us all of at the main entrance Galaxy, and I had to walk quite far with my things (traveling with three bags) to Okura's location. For a 4-5 star hotel this should not happen. Other than that....great stay!
Dear Mr. Jeremy, Thank you for staying with us and taking the time to provide us feedback of your pleasant experience. We are pleased to hear about your compliments to our staff especially Val. Your feedback and suggestion are high appreciated. It was a pleasure to have you as our guest and we hope to welcome you back to Hotel Okura Macau in future! -- David D’Alessandro, Assistant Vice President – Hotel Operations
Although my check-in time was 3:15pm, the hotel staff let me early check-in at around 1:30. The check-in was extremely efficient and done within 5 minutes, unlike my experience with Parisian where I had to wait in line for over an hour! The Okura has excellent facilities, they have a huge wave pool, and also a more private quieter pool on the 29/F with a jacuzzi. The gym was also very well equipped - as a regular gym-goer, it was perfect and clean. The only down-side is that the gym isn't 24-hours. I wanted to work out after a big dinner. Thank you to the hotel staff who made my experience very enjoyable. The management knows what it is doing for sure.
Dear Mr/Ms. Chan, Thank you for taking the time to provide us feedback of your pleasant experience. We hope to welcome you back to Hotel Okura Macau in the near future! Best regards, David D’Alessandro, Assistant Vice President – Hotel Operations
We celebrated our wedding anniversary in Macau, and The Okura Hotel inquired about our check-in details via email in advance. On the day of check-in, the front desk staff politely explained the hotel arrangements. Upon entering the room, we saw beautiful decorations, a fruit platter, chocolates, and a handwritten welcome card. When we returned to the room in the evening, we found drinking water and cups on the bedside table, as well as an exquisite small box containing almond cookies, handmade origami cranes, and a wish card for peace. The phone cord was neatly arranged with little circles, and there were floor mats and slippers next to the bed. Such thoughtful service left us in awe. The next morning, a Japanese female staff member brought us a beautiful matcha cake and a handwritten greeting card, which was simply delightful! The room facilities at the hotel are five-star, but the warmth of the hospitality exceeds any rating. We are very grateful for The Okura Hotel's kind arrangements and services, which made our time unforgettable.
尊敬的客人, 感謝您入住澳門大倉酒店,並且回饋您的愉快體驗。讓每位客人都能感受到我們的親切關懷是我們不懈的奮鬥目標!期待在不久的將來能再次歡迎您的蒞臨。 -- 林安卓,助理副總裁 - 酒店營運
320 meters to public transportation
Airport transfer
Currency exchange
Free Wi-Fi in all rooms!
“Exceptional Stay with 6-Star Service! ”
Stayed at Okura Macau and was truly impressed! The room setup is very thoughtfully designed — everything is user-friendly and convenient for guests. The space is generous, excellent value for money. What really made the stay outstanding was the staff service — absolutely 6 stars! They were attentive, warm, and offered many good suggestions throughout my stay. Even during check-out, the team remained professional and caring. Highly recommended for anyone who values comfort, space, and exceptional service.
Dear Valued Guest, Thank you for taking the time to share your wonderful feedback about your recent stay at Okura Macau. We are truly delighted to hear that your experience exceeded your expectations and that you found our room design thoughtful, spacious, and excellent value for money. Your kind words about our team’s attentive, warm, and professional service mean a great deal to us. It is always our goal to provide personalized and exceptional hospitality, and we are thrilled that our staff contributed to making your stay outstanding. We will certainly share your compliments with the entire team—it will serve as great encouragement for them. Thank you for highly recommending Okura Macau. We sincerely appreciate your trust in us and look forward to welcoming you back for another memorable stay in the future. Warm regards, Hotel Okura Macau