Hotel Indah Palace Tawangmangu
Hotel Indah Palace Tawangmangu
Garden, Hotel Indah Palace Tawangmangu in Tawangmangu
Facilities, Hotel Indah Palace Tawangmangu in Tawangmangu
View, Hotel Indah Palace Tawangmangu in Tawangmangu
Exterior view, Hotel Indah Palace Tawangmangu in Tawangmangu
Reception, Hotel Indah Palace Tawangmangu in Tawangmangu

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Agoda Preferred

Hotel Indah Palace Tawangmangu

Jl. Raya Lawu No. 22, Kalisoro, Tawangmangu City, Tawangmangu, Indonesia, 57792 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Tawangmangu City part of Tawangmangu, this property puts you close to attractions and interesting dining options. Massage, restaurant and indoor pool are among the special facilities that will enhance your stay with on-site convenience.

Highlights

Front desk [24-hour]

Free Wi-Fi in all rooms!

Daily housekeeping

Bar

Garden

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Swimming pool [indoor]

Spa

Restaurants

Coffee shop

Your dates are popular among travelersUsers are booking a place in Tawangmangu every 24 minutes on Agoda.com

7.7Very good

119 reviews

119 reviews

See map

8.7Excellent

Location rating score

Excellent location
Parking
FREE
Closest landmarks
Adisumarmo International Airport
45.3 km
Adisucipto International Airport
78.5 km
Achmad Yani International Airport
113.9 km
Yogyakarta International Airport
121.2 km
Abdul Rachman Saleh Airport
176.7 km
Value for money7.8
Location rating8.7

Rooms available at Hotel Indah Palace Tawangmangu

Very good
Room comfort & quality

7.6

Wisma Indah
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 2 queen beds
Enter dates to see prices
Bungalow
...
  • Room size: 24 m²/258 ft²
  • Pool view
  • 2 double beds
Enter dates to see prices
Palm
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 1 double bed and 1 single b...
Enter dates to see prices
Family Room with Balcony
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 2 queen beds
Enter dates to see prices
Standard Double or Twin Room with Garden View
...
  • Room size: 24 m²/258 ft²
  • Mountain view
  • 2 king beds
Enter dates to see prices
Deluxe Double or Twin Room with Garden View
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 2 king beds
Enter dates to see prices
Deluxe King Room
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 1 queen bed
Enter dates to see prices
Standard Double or Twin Room with Garden View
...
  • Room size: 24 m²/258 ft²
  • Mountain view
  • 2 king beds
Enter dates to see prices
King Room with Pool View
...
  • Room size: 24 m²/258 ft²
  • Mountain view
  • 1 queen bed
Enter dates to see prices
Bungalow Pool View
...
  • Room size: 25 m²/269 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Hotel Indah Palace Tawangmangu have bars on-site?

Delight in your getaway the finest way with a drink in your hand at Hotel Indah Palace Tawangmangu's bar available right in front of your doorstep for when you need a drink or two.

Does Hotel Indah Palace Tawangmangu have a swimming pool?

While staying at Hotel Indah Palace Tawangmangu, you can delight in the swimming pool facility to get your day started the right way with a splash for a stimulating morning or evening.

Does Hotel Indah Palace Tawangmangu offer spa services?

You can enjoy your stay at Hotel Indah Palace Tawangmangu even more by benefiting from the property's available spa services that are offered for all its valuable guests to make your evening far better.

Does Hotel Indah Palace Tawangmangu offer laundry services?

Yes! Hotel Indah Palace Tawangmangu offers laundry service at your disposal for whenever you need your favorite shirts or dresses clean and fresh all throughout your getaway. Please contact the property for more information.

What are the property's policies for children's bedding at Hotel Indah Palace Tawangmangu?

Hotel Indah Palace Tawangmangu's policy relating to children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many rooms does Hotel Indah Palace Tawangmangu have?

Hotel Indah Palace Tawangmangu has a total of 28 rooms.

What is the verified guest review consensus about Hotel Indah Palace Tawangmangu's view?

100.0% of our verified customer ratings have given an optimistic review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Hotel Indah Palace Tawangmangu down in the review section.

What is the typical rating that verified Families with young children have given to Hotel Indah Palace Tawangmangu?

Verified families with young children that have stayed at this property have given Hotel Indah Palace Tawangmangu an average rating of 8.0. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Families with older children have given to Hotel Indah Palace Tawangmangu?

Past families with older children that have stayed at this property have given Hotel Indah Palace Tawangmangu an average rating of 6.8. You can look up more in depth customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

Is breakfast offered at Hotel Indah Palace Tawangmangu?

Wake up to a great buffet breakfast at Hotel Indah Palace Tawangmangu. Travelers can enjoy breakfast offered with an additional charge of 70000 IDR for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the property.

More about Hotel Indah Palace Tawangmangu

More about Hotel Indah Palace Tawangmangu

Experience Comfort and Convenience at Hotel Indah Palace Tawangmangu

Welcome to Hotel Indah Palace Tawangmangu, a charming 2-star hotel nestled in the picturesque town of Tawangmangu, Indonesia. With its convenient location and comfortable accommodations, this hotel is the perfect choice for both business and leisure travelers. Check-in at Hotel Indah Palace Tawangmangu begins at 01:00 PM, allowing you to start your stay at your own pace. The hotel offers a total of 28 well-appointed rooms, ensuring a cozy and personalized experience for each guest. Whether you're traveling solo, with a loved one, or with your family, you'll find a room that suits your needs and preferences. When it's time to check-out, you can enjoy a leisurely morning as check-out time is until 12:00 PM. This gives you ample time to savor a delicious breakfast, pack your belongings, and bid farewell to the warm hospitality of Hotel Indah Palace Tawangmangu. Families traveling with children will find Hotel Indah Palace Tawangmangu to be a welcoming haven. The hotel's child policy allows children between the ages of 2 to 11 to stay free of charge. This means you can create lasting memories with your little ones without worrying about additional expenses. Whether you're exploring the natural beauty of Tawangmangu or attending to business matters in the area, Hotel Indah Palace Tawangmangu offers a comfortable and convenient retreat. Book your stay today and experience the warmth and charm of this delightful hotel.

Unwind and Enjoy at Hotel Indah Palace Tawangmangu's Entertainment Facilities

At Hotel Indah Palace Tawangmangu, guests can indulge in a variety of entertainment facilities that are sure to enhance their stay. The hotel features a vibrant bar where guests can relax and unwind with their favorite drinks, enjoying the lively ambiance and socializing with fellow travelers. For those seeking ultimate relaxation, the hotel offers a rejuvenating massage and spa services, where professional therapists provide soothing treatments to rejuvenate the mind, body, and soul. Additionally, Hotel Indah Palace Tawangmangu boasts a beautiful garden, perfect for leisurely strolls or simply enjoying the tranquility and natural beauty of the surroundings. Guests can also gather and socialize in the shared lounge/TV area, where they can catch up on their favorite shows or engage in lively conversations with other guests. With an array of entertainment facilities, Hotel Indah Palace Tawangmangu ensures that guests have an unforgettable and enjoyable experience during their stay.

A Haven for Sports Enthusiasts: Hotel Indah Palace Tawangmangu's Impressive Sports Facilities

Discover a world of fitness and leisure at Hotel Indah Palace Tawangmangu, where sports enthusiasts can indulge in a range of activities. Dive into the refreshing waters of the hotel's indoor pool, perfect for a rejuvenating swim or a fun-filled water workout. The pool's spacious and well-maintained environment offers a serene ambiance, allowing guests to unwind and escape from the hustle and bustle of everyday life. In addition to the indoor pool, Hotel Indah Palace Tawangmangu also boasts a well-equipped fitness center. Whether you are a seasoned athlete or just starting your fitness journey, the state-of-the-art gym offers a variety of exercise machines and equipment to cater to your needs. From cardio machines to weightlifting equipment, guests can enjoy a comprehensive workout session. The fitness center is staffed with friendly and knowledgeable trainers who are ready to assist and guide you in achieving your fitness goals. With its impressive sports facilities, Hotel Indah Palace Tawangmangu ensures that guests have ample opportunities to stay active and have fun during their stay. Whether you prefer a refreshing swim or an invigorating workout, this hotel has it all. So, pack your sports gear and get ready to experience a memorable stay filled with fitness and leisure at Hotel Indah Palace Tawangmangu.

Convenience Facilities at Hotel Indah Palace Tawangmangu

Hotel Indah Palace Tawangmangu offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With services such as laundry service, room service, and dry cleaning, guests can easily take care of their clothing needs without leaving the hotel. The safety deposit boxes provided by the hotel allow guests to securely store their valuables, providing peace of mind during their stay. The concierge service at Hotel Indah Palace Tawangmangu is available to assist guests with any inquiries or requests they may have, ensuring a personalized and tailored experience. For those who need to stay connected, Wi-Fi is available in public areas as well as in all rooms, allowing guests to easily access the internet from the comfort of their own space. Additionally, the hotel offers a designated smoking area for guests who wish to smoke. Furthermore, Hotel Indah Palace Tawangmangu provides luggage storage facilities, allowing guests to store their belongings securely before check-in or after check-out. The daily housekeeping service ensures that rooms are kept clean and tidy throughout the duration of the stay. With these convenient facilities, guests can relax and enjoy their time at Hotel Indah Palace Tawangmangu without any worries.

Convenient Transport Facilities at Hotel Indah Palace Tawangmangu

At Hotel Indah Palace Tawangmangu, guests can enjoy a hassle-free stay with a range of convenient transport facilities. The hotel offers a spacious car park onsite, ensuring that guests have a secure place to park their vehicles throughout their stay. What's more, the car park is free of charge, providing an added convenience for those traveling by car. For guests who prefer not to drive, Hotel Indah Palace Tawangmangu also offers car hire services. This allows guests to explore the beautiful surroundings of Tawangmangu and its nearby attractions at their own pace. Whether it's a day trip to the stunning Grojogan Sewu waterfall or a visit to the historical Sukuh Temple, the hotel's car hire services make it easy to embark on exciting adventures. With its excellent transport facilities, including an onsite car park and car hire services, Hotel Indah Palace Tawangmangu ensures that guests have a seamless and enjoyable travel experience. Whether you're traveling by car or prefer to explore the area with a hired vehicle, this hotel has you covered.

Comfort and Convenience at Hotel Indah Palace Tawangmangu

At Hotel Indah Palace Tawangmangu, we prioritize the comfort and convenience of our guests. Each room is equipped with modern amenities to ensure a pleasant stay. The air conditioning system keeps the rooms cool and comfortable, allowing you to escape the heat of Tawangmangu. For your entertainment, we provide televisions in every room. Whether you want to catch up on your favorite shows or unwind with a movie after a long day of exploring, our satellite/cable TV channels have got you covered. To fully enjoy the stunning views of Tawangmangu, many of our rooms feature a balcony or terrace. Step outside and breathe in the fresh mountain air while taking in the picturesque surroundings. It's the perfect spot to relax and soak up the tranquility of the area. With these room facilities, Hotel Indah Palace Tawangmangu offers a comfortable and convenient stay for all our guests. Whether you're here for business or leisure, our well-equipped rooms ensure a memorable experience.

Indulge in a Culinary Delight at Hotel Indah Palace Tawangmangu

At Hotel Indah Palace Tawangmangu, dining is an experience to savor. With a range of dining facilities to choose from, guests are spoilt for choice. Start your day off right with a delicious breakfast buffet, offering a wide selection of local and international dishes to suit every palate. Whether you prefer a hearty breakfast or a light and healthy option, the buffet has something for everyone. For a more intimate dining experience, head to the hotel's coffee shop. Enjoy a freshly brewed cup of coffee or tea, accompanied by a selection of delectable pastries and snacks. The cozy ambiance and friendly staff make it the perfect spot to relax and unwind. If you're in the mood for a full-course meal, the hotel's restaurant is the place to be. Indulge in a variety of mouthwatering dishes, prepared by skilled chefs using the freshest ingredients. The restaurant offers a diverse menu, featuring both local Indonesian specialties and international favorites. With its elegant decor and attentive service, it's the ideal setting for a memorable dining experience. For those who prefer to dine in the comfort of their own room, room service is available. Choose from a range of dishes from the hotel's extensive menu, and have them delivered right to your doorstep. Whether you're craving a late-night snack or a full meal, the prompt and efficient room service will ensure that you're well taken care of. As an added bonus, all dining facilities at Hotel Indah Palace Tawangmangu are halal, making it suitable for Muslim guests. The hotel takes pride in providing halal-certified meals, ensuring that guests can dine with peace of mind. In addition to the dining options, the hotel also offers daily housekeeping, ensuring that your room is always clean and tidy. With its impeccable service and delectable dining facilities, Hotel Indah Palace Tawangmangu is the perfect choice for a memorable stay in Tawangmangu, Indonesia.

Experience Comfort and Luxury at Hotel Indah Palace Tawangmangu

Hotel Indah Palace Tawangmangu offers a wide range of room options to cater to every traveler's needs. From spacious and elegant Bougenvile rooms with 2 Queen Beds to the cozy and stylish Boutique rooms with 2 Double Beds, there is something for everyone at this stunning hotel. The Bungalow rooms, with their comfortable 2 Double Beds, provide a serene retreat, while the Bungalow Pool View rooms offer a touch of luxury with their 1 King Bed and a beautiful view of the pool. Families will love the spaciousness of the Family Deluxe Garden View rooms, which feature 2 Double Beds and a charming garden view. For solo travelers or couples, the Orchid Room and Palm rooms, with their choice of 1 Single Bed or 1 Double Bed, provide a cozy and intimate setting. Lastly, the Wisma Indah rooms, with their 2 Queen Beds, offer both comfort and convenience. Booking these rooms on Agoda ensures that you get the best prices and a hassle-free experience. Agoda guarantees competitive rates, allowing you to enjoy the luxury and comfort of Hotel Indah Palace Tawangmangu without breaking the bank. With Agoda's user-friendly platform, you can easily browse through the various room options, compare prices, and make a reservation in just a few clicks. Whether you're traveling with family, friends, or on your own, Agoda makes it convenient for you to find the perfect room at Hotel Indah Palace Tawangmangu, ensuring a memorable stay.

Discover the Enchanting Tawangmangu City

Nestled amidst the lush green mountains of Central Java, Tawangmangu City is a hidden gem waiting to be explored. Located in the Karanganyar Regency, this charming city offers a perfect blend of natural beauty, cultural heritage, and tranquility. And at the heart of it all, you'll find the exquisite Hotel Indah Palace Tawangmangu, offering a luxurious and comfortable stay for your getaway. Tawangmangu City is renowned for its stunning waterfalls, with the most famous one being the Grojogan Sewu Waterfall. As you stand in awe of its majestic beauty, you'll feel a sense of serenity wash over you. The city is also home to the Lawu Mountain, a popular destination for hikers and nature enthusiasts. Embark on a thrilling trek to the summit and be rewarded with breathtaking panoramic views of the surrounding landscapes. Immerse yourself in the rich cultural heritage of Tawangmangu City by visiting the Mangkunegaran Palace. This historical site showcases traditional Javanese architecture and houses a fascinating collection of artifacts. Explore the vibrant local markets and indulge in delicious local cuisine, such as the famous Tawangmangu fried chicken, known for its crispy skin and flavorful seasoning. With its picturesque scenery and a myriad of attractions, Tawangmangu City promises an unforgettable experience for every traveler.

Convenient Transportation from Nearby Airports to Hotel Indah Palace Tawangmangu

Located in the picturesque Tawangmangu City in Indonesia, Hotel Indah Palace Tawangmangu offers a tranquil escape amidst the stunning natural beauty of the region. To reach this charming hotel from the nearest airports, travelers have a few convenient transportation options to choose from. For those flying into Adisumarmo International Airport in Solo, the most convenient way to reach Hotel Indah Palace Tawangmangu is by hiring a taxi or private car. The journey takes approximately 1 hour and 30 minutes, offering scenic views of the surrounding landscapes along the way. Alternatively, travelers can also opt for a shared minivan or public bus, which provide a more budget-friendly option. If you arrive at Adisucipto International Airport in Yogyakarta, the journey to Hotel Indah Palace Tawangmangu takes around 2 hours by taxi or private car. This option allows you to enjoy the comfort and convenience of a direct transfer. Alternatively, you can take a public bus or shared minivan to Solo, and then continue the journey to Tawangmangu by taxi or bus. No matter which airport you arrive at, the journey to Hotel Indah Palace Tawangmangu promises to be a delightful experience. With its serene location and warm hospitality, this hotel offers a perfect retreat for travelers seeking relaxation and rejuvenation amidst the natural wonders of Tawangmangu.

















Affordable Luxury at Hotel Indah Palace Tawangmangu

Indulge in a luxurious stay at Hotel Indah Palace Tawangmangu without breaking the bank. With an average room price of just $46, this hotel offers excellent value for money, especially when compared to the average price of a hotel room in Tawangmangu, which stands at $35. At Hotel Indah Palace Tawangmangu, you can expect to experience top-notch amenities and impeccable service, all at an affordable price. Each room is elegantly furnished and equipped with modern conveniences to ensure a comfortable stay. Whether you choose a standard room or a suite, you'll be treated to a cozy ambiance and a range of thoughtful amenities. Indulge in delicious meals at the hotel's onsite restaurant, or unwind with a refreshing dip in the swimming pool. The hotel also offers convenient facilities such as a fitness center and a spa, perfect for rejuvenating after a day of exploring Tawangmangu's scenic attractions. With its unbeatable combination of affordability and luxury, Hotel Indah Palace Tawangmangu is the ideal choice for both leisure and business travelers seeking a memorable stay in Tawangmangu.





A Delightful Stay at Hotel Indah Palace Tawangmangu

Hotel Indah Palace Tawangmangu in Tawangmangu, Indonesia, has garnered positive customer ratings across various aspects of their service. With an overall rating of 7.7, this hotel offers a delightful stay for travelers seeking comfort and convenience. One of the standout features of Hotel Indah Palace Tawangmangu is its prime location, which has earned it a remarkable rating of 8.6. Situated in the heart of Tawangmangu, guests have easy access to popular attractions and stunning natural landscapes. Whether you're looking to explore the breathtaking waterfalls or embark on scenic hikes, the hotel's strategic location ensures that you can make the most of your time in this picturesque destination. The hotel's staff performance has also received commendable ratings, with a score of 7.5. The dedicated and friendly staff members go above and beyond to ensure that every guest feels welcomed and well taken care of. From the moment you step foot into the hotel until the time of your departure, you can expect personalized service and attention to detail. Whether you need assistance with arranging transportation or recommendations for local dining options, the staff at Hotel Indah Palace Tawangmangu is always ready to assist you with a warm smile.

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Amenities and facilities

Very good
Facilities

7.6

Languages spoken
  • English
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Massage
  • On-site entertainment
  • Outdoor recreational features
  • Pool with view
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service
Services and conveniences
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car

Food and dining

Breakfast options
  • Halal
  • Buffet
Restaurants on site
Restaurant
  • Menu: Buffet

Location

Jl. Raya Lawu No. 22, Kalisoro, Tawangmangu City, Tawangmangu, Indonesia, 57792
Excellent
Location

8.7

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from13:00
  • Check-out until12:00
Extras
  • Breakfast charge (unless included in room price)70000 IDR
The property
  • Number of rooms 28

Reviews of Hotel Indah Palace Tawangmangu from real guests

Provided by verified guests of

Agoda logo
7.7
Cleanliness7.6
Facilities7.6
Location8.7
Room comfort and quality7.6
Service7.7
Value for money7.8
High score for Tawangmangu
Rating
9+ Exceptional (23)
8-9 Excellent (7)
7-8 Very Good (12)
6-7 Good (12)
<6 Below Expectation (17)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 71 verified guest comments
12345
10.0
Exceptional
Dwi from Indonesia
Family with young children
Bungalow
Stayed 1 night in October 2023

Good.”

"I have stayed here 3 times already...so you can draw your own conclusion..😃"

Reviewed October 08, 2023
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10.0
Exceptional
Andika from Indonesia
Family with young children
Wisma Indah
Stayed 1 night in April 2022

Facilities”

No kitchen but there is hot water from the dispenser. No glasses or cups, so you have to call the receptionist to bring them to the room. Out of the 3 bathrooms, 1 bathroom has a malfunctioning hot water system.

Reviewed April 22, 2022
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10.0
Exceptional
Alima from Indonesia
Family with young children
Palm
Stayed 1 night in August 2020

Great”

The hotel is indeed family-friendly, and the area is open to traders, so it's not difficult to find breakfast or dinner. There are also many street vendors in front of the hotel. Suitable for vacation.

Reviewed August 11, 2020
Auto-translated through generative A.I.

Dear valued guest, Terima kasih sudah meluangkan waktu untuk memberikan ulasan pada properti kami. Komentar Anda sangat berarti. Kami menghargai komentar Anda mengenai layanan kami serta peningkatan kualitas yang kami berikan. Musim hujan telah tiba dan sebentar lagi kita akan menyambut akhir tahun dengan long weekend nya. Akan terasa sangat menyenangkan menghabiskan waktu bersama keluarga di Tawangmangu dengan BBQ-an. Kami menantikan kunjungan Anda selanjutnya :) Hormat kami, Rani (E-commerce)

Responded November 02, 2020
Hotel Indah Palace Tawangmangu
9.6
Exceptional
Vina from Indonesia
Family with young children
Wisma Indah
Stayed 1 night in November 2020

Suitable for children”

So far so good. Although we got the room in the guesthouse, separated from the hotel, it was still nice. Parking was right in front of the room door. The bed was big. The yard was spacious, and the kids could run around safely and comfortably. Worth coming back to.

Reviewed November 23, 2020
Auto-translated through generative A.I.

Dear Ibu Vina Salam Hangat dari Hotel Indah Palace Tawangmangu Terimakasih telah berkenan meluangkan waktu untuk berbagi pengalam selama menginap di Hotel Indah Palace Tawangmangu. Kami sangat senang atas respon baik yang ibu berikan. Apabila Ibu berkenan, kami merekomendasikan untuk memesan kamar di type bungalow, palm, ataupun bogenville yang satu lokasi dengan hotel. December is coming, sangat menyenangkan untuk kembali menginap bersama keluarga. Stay safe and healthy Ibu Vina, ditunggu kedatangannya kembali. Salam, Rani (E-commerce)

Responded December 05, 2020
Hotel Indah Palace Tawangmangu
9.2
Exceptional
Danny from Indonesia
Family with young children
Deluxe Double or Twin Room with Garden View
Stayed 1 night in December 2023

Hotel lama tapi terawat dan cukup bersih”

Pertama kali menginap di hotel ini tanggal 16 Desember 2023 untuk 1 malam bersama keluarga (5 orang). Lokasi hotel cukup strategis di pinggir jalan raya. Hotel lama tapi terawat dan cukup bersih. Taman cukup luas dan terawat dengan baik, kolam renang juga bersih. Kualitas sarapan (prasmanan) sangat standar, ngga ada yang istimewa. Karena kami akan datang berlima jadi saya memesan 2 kamar karena saya tidak menyangka ternyata kamarnya memiliki 2 ranjang besar yang bisa menampung 4-5 orang untuk setiap kamarnya. Berhubung saat memesan melalui aplikasi hanya tersisa 1 kamar untuk masing-masing type kamar sehingga saya pesan 1 kamar deluxe dan 1 kamar standar. Yang membuat saya terkejut saat tiba di resepsionis bahwa yang kamar standar ternyata lokasinya terpisah dari lokasi hotel, berada di lokasi yg disebut wisma yang jaraknya kurang lebih 100 meter dari lokasi hotelnya (saya tidak tahu dimana lokasi tepatnya) yang tentunya akan sangat merepotkan bagi saya kalau anggota keluarga yang berpergian bersama saya menginap di lokasi yang berbeda-beda. Sehingga saya terpaksa membayar biaya tambahan Rp. 400.000 untuk mendapatkan kamar yang tetap berada dalam lokasi hotel yang sama. Menurut saya apabila akan melakukan pemesanan kamar di hotel ini melalui aplikasi, kita harus konfirmasi sejelas-jelasnya mengenai lokasi kamar yang akan dipesan berada di lokasi mana karena di aplikasi tidak ada keterangan yang jelas apakah kamar "A" berada di dalam hotel dan kamar "B" berada di luar hotel (di wisma yang lokasinya berbeda dengan hotel) untuk menghindari salah persepsi dengan beranggapan semua kamar yang ditawarkan berada di dalam 1 lokasi hotel yang sama.

Reviewed December 17, 2023
12345
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