Travelling to Indonesia? Read all updated requirements before you book.
Hotel Grand Rosela Yogyakarta
Deluxe Twin Non Smoking - Guestroom, Hotel Grand Rosela Yogyakarta in Yogyakarta
Swimming pool, Hotel Grand Rosela Yogyakarta in Yogyakarta
Lobby, Hotel Grand Rosela Yogyakarta in Yogyakarta
Lobby, Hotel Grand Rosela Yogyakarta in Yogyakarta
Interior view, Hotel Grand Rosela Yogyakarta in Yogyakarta
Interior view, Hotel Grand Rosela Yogyakarta in Yogyakarta

Removed from saved list

7.3

Very good

257 reviews

257 reviews

Housekeeping3
Breakfast2
Shops1
See map
See map

8.0

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Asjava
180 m
Taman Inspirasi Code
290 m
Mirota Moesson
300 m
Hanoman's Forest Restaurant Wayang Performance
360 m
Popular landmarks
Yogyakarta Palace
1.8 km
Taman Sari Water Castle
1.9 km
Ratu Boko Temple
13.9 km
Ramayana Ballet at Prambanan
14.8 km
Sewu Temple
15.7 km
Closest landmarks
Metro Internet
240 m
Kresna Tourist Service
280 m
Pratama Hospital
420 m
Darmaya
510 m
Apotik Panji Farma
520 m

Hotel Grand Rosela Yogyakarta

Jalan Prawirotaman No. 28, Kota Gede, Yogyakarta, Indonesia, 55153 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Kota Gede, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Taman Sari Water Castle. Massage, restaurant and indoor pool are among the special facilities that will enhance your stay with on-site convenience.

Highlights

Hygiene Plus

Located in heart of Yogyakarta

Front desk [24-hour]

Airport transfer

Inside city center

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Spa

Check-in/out [express]

Luggage storage

Your dates are popular among travelersPopular destination! Properties in Yogyakarta are being booked every minute!
Value for money7.4
Location rating8.0
Nearest airportAdisucipto International Airport (JOG)
Distance to airport7.4 km

Rooms available at Hotel Grand Rosela Yogyakarta

Standard Air Conditioning Room
...
  • Room size: 20 m²/215 ft²
  • Garden view
  • 2 single beds or 1 double b...
Enter dates to see prices
Superior - Air Conditioning
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe Twin Non Smoking
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 2 single beds or 1 double b...
Enter dates to see prices
Standard Twin Room
...
  • Room size: 20 m²/215 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Superior Double or Twin Room
...
  • Room size: 23 m²/248 ft²
  • Outdoor view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Double or Twin Room
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 king bed or 2 single beds
Enter dates to see prices
Double or Twin Room
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 1 king bed or 2 single beds
Enter dates to see prices
Super Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 1 double bed or 2 single be...
Enter dates to see prices
Moderate Room
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 1 double bed or 2 single be...
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices

Frequently asked questions

Does Hotel Grand Rosela Yogyakarta have a swimming pool?

While staying at Hotel Grand Rosela Yogyakarta, you can take pleasure in the swimming pool facility to get your day started the best way with a splash for a stimulating morning or evening.

Does Hotel Grand Rosela Yogyakarta provide dry cleaning services?

Yes! Hotel Grand Rosela Yogyakarta features dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your best in your favorite outfit. Please contact the property for more information.

Is car parking available at Hotel Grand Rosela Yogyakarta?

Hotel Grand Rosela Yogyakarta has car park onsite free of charge for customers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

At what time of the year is Hotel Grand Rosela Yogyakarta most popular?

Hotel Grand Rosela Yogyakarta's most popular month where verified tourists have stayed the most is in April.

What is the verified guest review consensus about Hotel Grand Rosela Yogyakarta's spa?

100.0% of our past customer testimonials have given a positive appraisal and comments about this property's spa. You can look up on more detailed customer reviews, and comments for Hotel Grand Rosela Yogyakarta down in the review section.

What is the average rating that verified Families with young children have given to Hotel Grand Rosela Yogyakarta?

Past families with young children that have stayed at this property have given Hotel Grand Rosela Yogyakarta an average rating of 7.5. You can look up more specific customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Families with older children have given to Hotel Grand Rosela Yogyakarta?

Past families with older children that have stayed at this property have given Hotel Grand Rosela Yogyakarta an average rating of 6.9. You can look into more in depth customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

See map

Explore the neighborhood

What people love about Hotel Grand Rosela Yogyakarta

  • 9.2

    Exceptional
    Cleanliness

    "Swimming pool is big and clean."

    Erna

    |

    December 20, 2020

  • 8

    Very good
    Staff 

    "It's quite nice to stay here, the staffs are friendly."

    Nofrika

    |

    July 3, 2023

  • 8.4

    Excellent

    ", staff yg membantu, proses chek in - chek out cepat"

    yuri

    |

    August 8, 2019

Property ranking|Compared to 2,225 Yogyakarta properties
See all rankings
Room comfort score
7.3/10
Room size
22 sqm.
Location score
8.1/10
Service score
7.4/10
Better than
94
%
of Yogyakarta properties
Bigger than
92
%
of Yogyakarta properties
Better than
78
%
of Yogyakarta properties
Better than
73
%
of Yogyakarta properties
Overall rating:

7.3

Very good
257 reviews
Cleanliness
6.9
Facilities
7.1
Location
8.0
Read all reviews >
More about Hotel Grand Rosela Yogyakarta

More about Hotel Grand Rosela Yogyakarta

Hotel Grand Rosela Yogyakarta

See all the incredible sights of Yogyakarta when you stay at Hotel Grand Rosela Yogyakarta. This hotel is strategically placed in the heart of the city, surrounded by the popular landmarks. Looking for lots of choices? Hotel Grand Rosela Yogyakarta spoils you for choices in activities, with its convenient location just 1.8 km from the Taman Sari Water Castle.
The facilities and services provided by Hotel Grand Rosela Yogyakarta ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi and car hire services to help you get to where you want to go in Yogyakarta. Parking is available and free, provided by the hotel for guests with their own transportation.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel even offers a fireplace for a warm atmosphere on chilly nights. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include room service, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Hotel Grand Rosela Yogyakarta. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms at Hotel Grand Rosela Yogyakarta include a balcony or terrace, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with bottled water and a coffee or tea maker in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides toiletries and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Your mornings at Hotel Grand Rosela Yogyakarta begin with a complimentary breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. If you're picky about eating, don't worry! Hotel Grand Rosela Yogyakarta has a selection of cuisine types including halal options.
If you're truly selective about eating, you'll be grateful for the in-house shared kitchen available here.
To fill your days, be sure to check out the fantastic facilities offered at Hotel Grand Rosela Yogyakarta. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage and spa. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.


Reasons to stay here

This hotel's food and dining score higher than 94% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 94% of accommodations in the city.

Show less

Amenities and facilities

Very good
Facilities

7.1

Most talked about facilities

Breakfast

16 mentions

Swimming Pool

16 mentions

Internet

6 mentions

Housekeeping

5 mentions

Languages spoken
  • English
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Massage
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [free]
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Currency exchange
  • Doorman
  • Dry cleaning
  • Elevator
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Terrace
For the kids
  • Babysitting service
  • Family room
  • Swimming pool [kids]
Access
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Soundproof rooms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Coffee/tea maker
  • Free bottled water
  • Internet access – wireless
  • Non-smoking
  • Seating area
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • TV

Food and dining

Breakfast options
  • Halal
  • Buffet
Restaurants on site
Restaurant
  • Cuisine: Indonesian
  • Menu: Buffet, A-la-carte

Location

Jalan Prawirotaman No. 28, Kota Gede, Yogyakarta, Indonesia, 55153
Excellent
Location

8

Airports
  • Adisucipto International Airport (JOG)
    7.4 km
  • Yogyakarta International Airport (YIA)
    35.7 km
Public transportation
  • Giwangan Bus Terminal Station
    2.7 km
  • Lempuyangan Railway station
    3.3 km
Hospital or clinic
  • Pratama Hospital
    420 m
Shopping
  • Beringharjo Market
    2.5 km
Convenience store
  • Alfamart
    40 m
Cash withdrawal
  • ATM
    510 m

What's nearby

Popular landmarks
  • Yogyakarta Palace
    1.8 km
  • Taman Sari Water Castle
    1.9 km
  • Ratu Boko Temple
    13.9 km
  • Ramayana Ballet at Prambanan
    14.8 km
  • Sewu Temple
    15.7 km
  • Plaosan Temple
    16.2 km
  • Ullen Sentalu Museum
    25.3 km
  • Pindul Cave
    32.8 km
Nearby landmarks
  • Asjava
    180 m
  • Metro Internet
    240 m
  • Kresna Tourist Service
    280 m
  • Taman Inspirasi Code
    290 m
  • Mirota Moesson
    300 m
  • Hanoman's Forest Restaurant Wayang Performance
    360 m
  • Pratama Hospital
    420 m
  • Darmaya
    510 m
  • Apotik Panji Farma
    520 m
  • Lana Gallery
    530 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from13:00
  • Check-out until12:00
Getting around
  • Airport transfer fee100000 IDR
Extras
  • Breakfast charge (unless included in room price)35000 IDR
The property
  • Number of rooms 43
  • Room voltage220

Reviews of Hotel Grand Rosela Yogyakarta from real guests

Provided by verified guests of Agoda
7.3
Cleanliness6.9
Facilities7.1
Location8.0
Room comfort and quality7.3
Service7.4
Value for money7.4
High score for Yogyakarta
Rating
9+ Exceptional (21)
8-9 Excellent (25)
7-8 Very Good (43)
6-7 Good (24)
<6 Below Expectation (49)
Time of the year
Mar - May (26)
Jun - Aug (62)
Sep - Nov (33)
Dec - Feb (41)

Show reviews that mention 

Showing 162 verified guest comments
12345
10.0
Exceptional
Herman from Indonesia
Business traveler
Standard Twin Room
Stayed 1 night in July 2022

Exceptional”

daebak close to bar and other food. much2 foreign tourist

Reviewed August 08, 2022

See room deals

9.2
Exceptional
Erna from Indonesia
Family with young children
Superior - Air Conditioning
Stayed 1 night in December 2020

Family friendly hotel”

I was traveling with my big family booked 4 rooms. They upgraded the 3 rooms into super deluxe since I put request to stay at 1rst floor due my mom condition and they didn't ask charge for it. Swimming pool is big and clean. The location of the hotel easy to access, the staffs nice and helpful. Super enjoy to staying in this hotel. Thank you 🙏

Reviewed December 20, 2020

See room deals

10.0
Exceptional
mohd from Malaysia
Family with young children
Standard Air Conditioning Room
Stayed 5 nights in February 2020

Exceptional”

all the best

Reviewed October 12, 2020

See room deals

5.6
Robin from Netherlands
Family with teens
Standard Twin Room
Stayed 3 nights in July 2022

Below western standards”

Hotel is run-down. Staff is friendly. Rooms are kept clean but are old. Expect mosquitoes

Reviewed July 15, 2022

See room deals

8.0
Excellent
Roseanne from Australia
Group
Stayed 3 nights in December 2012

Nice hotel. Good location and good service.”

Pool, clean, good selection of breakfast.

Very clean hotel. Arrived at 7am but was not allowed to check till 3pm. Service was ok. Good buffet breakfast selection. In the standard rooms, the toilet and bathroom are in the same room, so when you shower, everything gets wet! Large pool which was put into good use as it was quite hot in Yogya during our stay. Very good spa nearby the hotel which was cheap as well. Many tour booking outlets from which we booked to see the Ramayana Ballet while we were in town. We enjoyed our stay at Hotel Grand Rosela!

Reviewed January 13, 2013

See room deals

8.0
Excellent
Martha from Indonesia
Couple
Stayed 1 night in December 2012

great weekend”

good location

grand rosela has a good location at yogyakarta. there are many tourist and italian restaurant arround this hotel. over all,,i'm so happy here with my husaband to spend our weekend.

Reviewed January 02, 2013

See room deals

8.8
Excellent
Sam from United States
Couple
Standard Air Conditioning Room
Stayed 1 night in June 2017

Excellent”

Yogyakarta is a city central for a few things, but its town center is not one of them--so I don't believe their locations is really all that bad. The price we paid for what we got was pretty incredible. The wifi worked well in the main area, but struggled in our room; once we stepped outside the wifi was very, very powerful. This hotel sits on a street loaded with quaint coffee shops and restaurants.

Reviewed June 12, 2017

See room deals

8.3
Excellent
JOANNE from Australia
Couple
Stayed 2 nights in January 2014

Love staying here - always book deluxe”

Room, close to great Resto's, pool

Always love staying at Grand Rosela ....... only bad expereince was being put in a moderate room, when I am certain I had booked a deluxe. Close to everywhere we like to go, eat.

Reviewed July 18, 2014

See room deals

7.0
Very good
Kate from United Kingdom
Couple
Stayed 2 nights in June 2013

Good location to restaurants, cafes and bars”

Swimming Pool, Afternoon Tea brought to your room and large room

If it were just a little better kept, Grand Rosela would be a good hotel to stay with. Our bedroom however had a large gap between the floor and the door (the door was actually in a bad state of repair), a small window had a piece of glass missing (so bugs could easily find their way in at night) and the biggest issue, a mouldy bathroom. Staff were attentive and friendly, the swimming pool was superb and the courtyard style garden area as well maintained. We moved just 3 doors down after 2 days and stayed at Agung Inn(and Agung Garden Inn) for 250,000 including breakfast and with complimentary water for a further 12 days. No mould, very clean and even better staff (even had use of a kitchen at Agung)

Reviewed June 11, 2013

See room deals

8.7
Excellent
BIPLAB from India
Group
Stayed 3 nights in December 2010

Hospitality at its best.”

Great Staff, Beautiful Garden and Swmiing Pool, Round the clock service
Need to improve on the food.

I was very impressed with the staff. They greet you well and go way out of their way to serve you. The Hotel is located at a very good location. It is well known amongst the local residents - just the name is enough. A number of services are very close to proximity - Money Changer, Antic Shops, Restraunts, Bars, Travel Agents etc. I enjoyed viewing Mt. Merapi from the third floor. The environment set at the hotel is very good. Nice swimming pool and well maintained greenery. I used to eat outside, so I cannot comment much on Lunch and Dinner at the Hotel restaurant. I liked the breakfast though. Overall, I think it stands for - Value for Money.

Reviewed December 30, 2010

See room deals

8.7
Excellent
Gabrielle from United Kingdom
Couple
Stayed 3 nights in October 2011

lovely hotel great location nice rooms goodvalue”

rooms are big airconditioned - needs to be left on to kept the temp right location superb

stayed for 3 nights and hotel did not dissappoint. Next door is a superb restaurant via via superb food. room was great but breakfast choice is Asian only although fuit etc is available. Choose a room on the left side of the pool. While were there we had power cuta=s about 20 times. This is a really good hotel with great service . Pool is good

Reviewed November 03, 2011

See room deals

8.0
Excellent
Dirk from Germany
Couple
Stayed 2 nights in October 2012

Good value for money”

location, staff, breakfast buffet

Nice hotel conveniently located near the palace in a street with many restaurants, travel agencies, laundry shops and internet places. The "deluxe" room was nothing special, but big enough and clean. Almost all the rooms face an inner courtyard with the pool, but it did not get too loud. No street noise. We sometimes did year the imam call from a nearby mosque, but that's probably the case everywhere in Yogya and did not disturb us at all. There's a choice of "western" breakfast (the usual toast and strawberry jam) or an Indonesian breakfast buffet with rice, vegetables and meat. Staff were very helpful and welcoming. Would certainly recommend this hotel.

Reviewed November 16, 2012

See room deals

8.0
Excellent
SATRIO from Indonesia
Solo traveler
Stayed 2 nights in January 2011

great loocation ”

location and good price

i stay for 2 nights, overall is goodm cheap price, good location , and tasty breakfast, and also good free internet wifi. but i recomend that the management should look for the bathroom cleanless also. good job grand rosella :d

Reviewed February 01, 2011

See room deals

8.0
Excellent
ANTONIO from Spain
Couple
Stayed 2 nights in August 2012

very nice hotel and kind staff”

good breakfast, beautiful, clean,

The room was beautiful, and very clean. The breakfast "buffet" was good, and the location was good, in Prawirotaman, in a good and not very noisy street.There were travel agents in the street, restaurants, and shops. The best for us was that you could relax in the hotel, the swimming pool is very nice, and all the hotel is beautiful and quite. (Yogya is very noisy). The staff is very kind, they answer all the questions we demanded, and the food in the restaurant is good, and not expensive. I recommend this hotel in Yogya.

Reviewed September 15, 2012

See room deals

8.3
Excellent
michael from United Kingdom
Solo traveler
Stayed 3 nights in September 2012

really nice hotel, great pool”

good area, lots of nice warungs nearby and close to kraton

really nice hotel, room was big, two big windows although bathroom was alittle shabby but ok, great pool, helpful and friendly staff.....bargain for the price

Reviewed October 03, 2012

See room deals

8.3
Excellent
Ben from Indonesia
Family with young children
Stayed 3 nights in January 2013

Great value, friendly staff”

Huge king size room, good pool, friendly staff

we got a free up grade to a giant king size room. swimming pool 3meters deep at one end - awesome. staff very friendly. average breakfast. excellent free wifi connection. toilet/bathroom a bit dirty, but better than the usual indonesian budget hotel. overall great value and excellent location.

Reviewed February 10, 2013

See room deals

8.3
Excellent
MENG from China
Couple
Stayed 3 nights in November 2013

good but not the best”

Nice hotel, friendly staff but filthy bathroom

we got a free up grade to a giant king size room. swimming pool 3meters deep at one end - awesome. staff very friendly. average breakfast. excellent free wifi connection. toilet/bathroom a bit dirty, but better than the usual indonesian budget hotel. overall great value and excellent location.

Reviewed November 28, 2013

See room deals

8.0
Excellent
Beverley from Australia
Couple
Stayed 3 nights in September 2015

OK Hotel..”

Location, Staff, Great Pool.

A comfy hotel with good location but breakfasts not so good & unfortunately we had bathroom renovations directly above us where floors were being hammered apart from 7.30am until 4.30pm daily making it difficult to sleep & rest, we did complain about the noise but our complaints were ignored. Staff were good & helpful & rooms were clean.

Reviewed September 15, 2015

See room deals

9.3
Exceptional
Norman from United Kingdom
Couple
Stayed 3 nights in May 2012

Excellent hotel, great room and facilities”

Excellent room, good location, nice pool, helpful staff

very pleased with our stay. excellent value for money. fantastic big room with great facilities. nice pool. reception staff very nice and helpful, they gave us loads of directions. breakfast is mostly indonesian but there is toast, coffee, fruit, and they made us an omlette on request. could do with a curtain above the bedroom door to block out light from outside. good location for bars and nice restaurants right next door and across street.

Reviewed May 20, 2012

See room deals

6.7
Good
JOANNE from Australia
Couple
Stayed 3 nights in January 2013

Nice hotel, friendly staff but filthy bathroom”

Great location with lovely pool, comfortable bed

this was our 4th stay in this hotel. previously we had a suite, however this time i booked a deluxe room which didn't reflect the room type. the room was small & the bathroom was old & dirty - mould in grout of tiles, i was looking forward to a warm bath after 10 days of cold showers in a losmen but the thought of sitting in it repulsed me as it was stained, chipped & mouldy in the plughole. upon entering the room it smelt musty, the airconditioner & fridge had not been turned on prior to our arrival. the bathroom smell made me retch! upon removing the plug from the bath to shower the smell that omitted from the drain was disgusting - obviously this was why the plug had been left in there - too stop the smell coming out (indicative of the fact that staff were aware of this) - we burnt incense in the room to get rid of the smell. i did also notice air freshener being sprayed in adjacent deluxe rooms, so obviously they had the same issue breakfast was buffet style & although the food was very nice, by 9.00am some items were depleted & cold even though breakfast was available until 10/11? although i would stay again, i would not stay in a 'deluxe' room as it definitely wasn't deluxe

Reviewed January 13, 2013

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss