Travelling to Japan? Read all updated requirements before you book.
Hotel East 21 Tokyo (Okura Hotels & Resorts)
Standard Single Non-Smoking - Guestroom, Hotel East 21 Tokyo (Okura Hotels & Resorts) in Tokyo
Lobby, Hotel East 21 Tokyo (Okura Hotels & Resorts) in Tokyo
Lobby, Hotel East 21 Tokyo (Okura Hotels & Resorts) in Tokyo
Interior view, Hotel East 21 Tokyo (Okura Hotels & Resorts) in Tokyo
Interior view, Hotel East 21 Tokyo (Okura Hotels & Resorts) in Tokyo
Swimming pool [outdoor], Hotel East 21 Tokyo (Okura Hotels & Resorts) in Tokyo

Removed from saved list

8.5

Excellent

4,540 reviews

4,540 reviews

Housekeeping75
View45
Breakfast15
See map
See map

7.8

Very good

Location rating score

Very good location
Parking
Available
Popular landmarks
Tokyo Skytree 3.9 km
Ginza 4.3 km
Asakusa 4.5 km
Sensoji Temple 4.7 km
Ueno Park 5.8 km
Tokyo Tower 6.5 km
Shinjuku Gyoen National Garden 9.6 km
Meiji Jingu 10.4 km
Shibuya Crossing 10.4 km
Tokyo Metropolitan Government Building observation room 11.2 km
Nearby landmarks
Sendai Horikawa Park 300 m
Yokojitsuken River Shinsui Park 590 m
Kiba Park 600 m
Toyocho Subway Station 630 m
Pentecostal Missionary Church of Christ (4th Watch) 650 m
Museum of Contemporary Art, Tokyo 800 m
Fukagawa Edo Museum 900 m
Kiba Subway Station 940 m
Susaki Shrine 950 m
Rinzo Mamiya Tomb 1.1 km

Hotel East 21 Tokyo (Okura Hotels & Resorts)

6-3-3 Toyo, Koto-Ku, Koto, Tokyo, Japan, 135-0016 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Koto part of Tokyo, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sensoji Temple. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Sparkling clean

610 meters to public transportation

Front desk [24-hour]

Airport transfer

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Luggage storage

This property is in high demand!

13 travelers have booked today.

Value for money8.7
Location rating7.8
Nearest airportHaneda Airport (HND)
Distance to airport14.3 km

Rooms available at Hotel East 21 Tokyo (Okura Hotels & Resorts)

Excellent
Room comfort & quality

8.3

Standard Single Non-Smoking
...
  • Room size: 19 m²/205 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Deluxe Double Non-Smoking
...
  • Room size: 34 m²/366 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Family Deluxe Tokyo Skytree View Twin Room with 1 Extra Bed and 1 Sofa Bed - Non-Smoking
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 sofa beds and 2 single be...
Enter dates to see prices
Deluxe Twin Room with 1 Extra Bed and 1 Sofa Bed - Non-Smoking
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 sofa beds and 2 single be...
Enter dates to see prices
Superior Twin Room with Extra Bed - Non-Smoking
...
  • Room size: 31 m²/334 ft²
  • City view
  • 3 single beds
Enter dates to see prices
Small Single Room - Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Standard Twin with Extra Bed Non-Smoking
...
  • Room size: 27 m²/291 ft²
  • City view
  • 3 single beds
Enter dates to see prices
Small Double Bed Non-Smoking
...
  • Room size: 19 m²/205 ft²
  • City view
  • 1 semi double bed
Enter dates to see prices
Standard Twin Non-Smoking
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Standard Double Non-Smoking For 2 People
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What type of restaurant cuisines are provided at Hotel East 21 Tokyo (Okura Hotels & Resorts)?

Get started with Hotel East 21 Tokyo (Okura Hotels & Resorts)'s offered cuisines and food options such as Chinese cuisine and Buffet in restaurant for you to take advantage of and select from.

Does Hotel East 21 Tokyo (Okura Hotels & Resorts) have bars on the premises?

Experience your trip the best way with a drink in your hand at Hotel East 21 Tokyo (Okura Hotels & Resorts)'s bar accessible right in front of your doorstep for when you need a drink or two.

Does Hotel East 21 Tokyo (Okura Hotels & Resorts) have a swimming pool?

While staying at Hotel East 21 Tokyo (Okura Hotels & Resorts), you can indulge in the swimming pool facility to get your day started the right way with a splash for a stimulating morning or evening.

Is car parking available at Hotel East 21 Tokyo (Okura Hotels & Resorts)?

Hotel East 21 Tokyo (Okura Hotels & Resorts) has car park onsite with charges applied for guests traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What payment options are accepted at Hotel East 21 Tokyo (Okura Hotels & Resorts)?

Hotel East 21 Tokyo (Okura Hotels & Resorts) supports up to 5, with payment card options including MasterCard, Visa, and American Express.

What is the verified guest review consensus about Hotel East 21 Tokyo (Okura Hotels & Resorts)'s food?

67.0% of our verified customer assessments have given a positive review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for Hotel East 21 Tokyo (Okura Hotels & Resorts) down in the review.

What is the typical rating that verified Business travelers' have given to Hotel East 21 Tokyo (Okura Hotels & Resorts)?

Past business travelers that have stayed at this property have given Hotel East 21 Tokyo (Okura Hotels & Resorts) an average rating of 8.4. You can look up more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Group travelers have given to Hotel East 21 Tokyo (Okura Hotels & Resorts)?

Verified group travelers that have stayed at this property have given Hotel East 21 Tokyo (Okura Hotels & Resorts) an average rating of 8.7. You can check out more specific customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

What dining places are close by Hotel East 21 Tokyo (Okura Hotels & Resorts)?

Hotel East 21 Tokyo (Okura Hotels & Resorts)’s community is Koto which comprises of popular restaurants such as Mon, Iki Espresso, and Hasegawa.

What well-known natural sightseeing destinations are close to Hotel East 21 Tokyo (Okura Hotels & Resorts)?

Hotel East 21 Tokyo (Okura Hotels & Resorts) is situated within Koto, which makes it effortlessly close to natural scenery including Odaiba.

What time is check-in and check-out at Hotel East 21 Tokyo (Okura Hotels & Resorts)?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may ask for early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified periods may be charged an additional fee.

See map

Explore the neighborhood

What people love about Hotel East 21 Tokyo (Okura Hotels & Resorts)

  • 10

    Exceptional
    Cleanliness

    "100% recommended!👌🏼 frew shuttle to ttain station, big room and super clean bathroom."

    mikee

    |

    June 24, 2023

  • 9.6

    Exceptional
    Location

    "Thanks again ! This hotel is located 10~15 min walk from the subway, but the street is quite clean and nice to look around."

    YEON

    |

    June 6, 2023

  • 10

    Exceptional
    Location

    "Tonnes of convenience stores and good restaurants a short walk away."

    Michelle

    |

    June 1, 2023

Property ranking|Compared to 5,636 Tokyo properties
See all rankings
Service score
9.1/10
Cheapest price score
Value for money score
8.7/10
Room comfort score
8.3/10
Better than
96
%
of Tokyo properties
Better than
96
%
of Tokyo properties
Better than
95
%
of Tokyo properties
Better than
95
%
of Tokyo properties
Overall rating:

8.6

Excellent
4,278 reviews
Cleanliness
9.0
Facilities
8.6
Location
7.8
Read all reviews >
What travelers say they love:
Convenient location, breakfast was great and staff were frie...
Trevor from Australia
Group
More about Hotel East 21 Tokyo (Okura Hotels & Resorts)

More about Hotel East 21 Tokyo (Okura Hotels & Resorts)

Hotel East 21 Tokyo (Okura Hotels & Resorts)

See more of Tokyo when you stay at Hotel East 21 Tokyo (Okura Hotels & Resorts) and experience all the benefits of a truly central location.
Hotel East 21 Tokyo (Okura Hotels & Resorts) offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Tokyo.
If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. Front desk services including safety deposit boxes can assist with your needs. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Hotel East 21 Tokyo (Okura Hotels & Resorts) guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service and air conditioning for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator and instant tea in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hotel East 21 Tokyo (Okura Hotels & Resorts). Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Hotel East 21 Tokyo (Okura Hotels & Resorts) has vending machines that provide round-the-clock refreshment, at low cost.
Recreational facilities at Hotel East 21 Tokyo (Okura Hotels & Resorts) are designed for escape and relaxation. Finish your vacation days right by dropping in at the massage, steam room and sauna. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Around the property

One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. One of the city's most iconic and famous buildings is Tokyo Tower, located 6.5 km away.


Reasons to stay here

This hotel beats 95% of accommodations in the city on value for money.
Guests who stayed here rated the facilities above 95% of other accommodations in the city.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 95% of the city's accommodation.

Show less

Amenities and facilities

Excellent
Facilities

8.6

Most talked about facilities

Housekeeping

51 mentions

Breakfast

25 mentions

Swimming Pool

22 mentions

View

11 mentions

Languages spoken
  • English
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Massage
  • Sauna
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
Cleanliness and safety
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
Access
  • CCTV in common areas
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service

Food and dining

Restaurants on site
ブラスリーハーモニー
  • Cuisine: French
  • Menu: Buffet
中国料理 桃園
  • Cuisine: Chinese, Cantonese
  • Menu: Buffet
日本料理 さざんか
  • Cuisine: Japanese
  • Menu: Buffet

Location

6-3-3 Toyo, Koto-Ku, Koto, Tokyo, Japan, 135-0016
Very good
Location

7.8

Airports
  • Haneda Airport (HND)
    14.3 km 23 min drive
  • Narita International Airport (NRT)
    53.3 km 54 min drive
Public transportation
  • Toyocho Subway Station
    630 m 10 min walk
  • Kiba Subway Station
    940 m 17 min walk
Hospital or clinic
  • Fujisaki Hospital
    1.1 km
Shopping
  • Ameyoko Shopping Street
    5.3 km
Convenience store
  • Lawson Store 100
    650 m 5 min drive
Cash withdrawal
  • ATM
    100 m 1 min walk

What's nearby

Popular landmarks
  • Tokyo Skytree
    3.9 km
  • Ginza
    4.3 km
  • Asakusa
    4.5 km
  • Sensoji Temple
    4.7 km
  • Ueno Park
    5.8 km
  • Tokyo Tower
    6.5 km
  • Shinjuku Gyoen National Garden
    9.6 km
  • Meiji Jingu
    10.4 km
  • Shibuya Crossing
    10.4 km
  • Tokyo Metropolitan Government Building observation room
    11.2 km
Nearby landmarks
  • Sendai Horikawa Park
    300 m
  • Yokojitsuken River Shinsui Park
    590 m
  • Kiba Park
    600 m
  • Toyocho Subway Station
    630 m
  • Pentecostal Missionary Church of Christ (4th Watch)
    650 m
  • Museum of Contemporary Art, Tokyo
    800 m
  • Fukagawa Edo Museum
    900 m
  • Kiba Subway Station
    940 m
  • Susaki Shrine
    950 m
  • Rinzo Mamiya Tomb
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Free Shuttle Service to Tokyo Disney Resort.
    The property provides free scheduled shuttle services to Tokyo Disney Resort (R) for the property’s guests. The service is subject to availability and advanced booking on the property’s official website is required. The shuttle bus schedule is subject to change without prior notice.
  • Health Club “The East”.
    Training wear, shoes, swimwear, and towel are available for free for the members.
    Only guests over 18 years old are allowed to use the health club.
    Fee applies per person per entry when using the health club.
    The health club is closed on the last day of every month, except for December, or the day before the last day of the month if the day is weekend or public holiday.
  • JAL Coupons.
    JAL coupons are not accepted.
  • Baby Cot.
    A baby cot is available for the Standard Twin – Non-Smoking and Deluxe Double – Non-Smoking rooms only.
  • Child Policy
    For all room types except Small Single and Small Doubled Bed rooms, children 0-6 years old stay for free when using existing bedding.
    Different child policies apply for each room type. Please contact the property for more information.
  • Each plan offers different check in/out time. For the guests made booking with "Check-in After 09:00 PM, Check-out Before 09:00 AM" plan, no exception is allowed.
  • Some guestrooms at this property allow smoking. Smoking rooms are usually allocated at a lower floor with no attractive view.
    Smoking rooms and Non smoking rooms are located at different floors.
  • Guests are responsible for all costs, damages, and liabilities caused by smoking around non smoking rooms and public area. Smoking is only allowed in the smoking area on the second floor.
  • The property cannot assign 2 rooms next to each other when guests book over 2 rooms at once.
  • Breakfast is available at an additional charge per person.
  • There is an additional breakfast charge for children.
  • One Time Price for Guests who stay at property per person
    All facilities are available for use including athletic gyms, indoor pool, sauna and bath for JPY 4,400.
  • [Breakfast Fee] Adults: 3,050 yen / Children aged 4-12: 1,500 yen (when staying with bed-sharing)
  • Airport Transfer:
    Airport Limousine Bus from Haneda airport to the Hotel is available based on the time table.
    Please purchase the ticket at the Limousine Bus automatic ticket machine or at the information desk at the airport’s Arrival Hall.
    Or you may contact the Limousine Bus Reservation Center to reserve your seat.
    The bus schedule is subject to change without prior notice. Kindly contact the property for more details.
  • Meals for children bed-sharing (aged 6 and under) are not included in the accommodation fee.
  • The garden pool is chargeable even for hotel guests.
  • Children aged 0-3 are not allowed to use the garden pool.
  • Children aged 0-16 can use the night pool (from 5 pm to 9 pm).
  • Currently, we only provide a shuttle bus from Haneda Airport. (Please refer to the official website for the timetable and fees.)
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until11:00
Extras
  • Breakfast charge (unless included in room price)3050 JPY
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors21
  • Number of restaurants3
  • Number of rooms 394
  • Year property opened1992
  • Most recent renovation2012
Parking
  • Daily parking fee1500 JPY

Property announcements

Health club is available only for the “The East“ member.

The outdoor pool on the property is open from July 9 to September 25, 2022.
There is a charge for this service.
*The night pool will be closed on Sundays.
Children under 3 years old are not allowed to use the pool.
*For more information, please visit the official website.

Reviews of Hotel East 21 Tokyo (Okura Hotels & Resorts) from real guests

Provided by verified guests of Agoda
8.6
Cleanliness9.0
Facilities8.6
Location7.8
Room comfort and quality8.3
Service9.1
Value for money8.7
High score for Tokyo
Rating
9+ Exceptional (859)
8-9 Excellent (389)
7-8 Very Good (407)
6-7 Good (86)
<6 Below Expectation (127)
Time of the year
Mar - May (522)
Jun - Aug (506)
Sep - Nov (334)
Dec - Feb (506)

Show reviews that mention 

Showing 1,868 verified guest comments
12345
10.0
Exceptional
Jarod from Japan
Business traveler
Standard Single Non-Smoking
Stayed 1 night in February 2023

Nice, classy place”

Was a great place to stay with a very fancy feel to it! I would love to stay again!

Reviewed February 03, 2023

See room deals

10.0
Exceptional
generose from Philippines
Family with young children
Standard Room - Twin
Stayed 3 nights in December 2022

Great Hotel”

Near Disneyland With shuttle bus to and fr disney Huge room Fast wifi Great view of tokyo sky tree from our rom 1129

Reviewed January 01, 2023

See room deals

10.0
Exceptional
MICHELLE from Philippines
Couple
Small Double Bed Non-Smoking
Stayed 2 nights in August 2022

The pool is Amazing and the room view is pecfect”

I celebrated my birthday here and the view is really good.

Reviewed December 16, 2022

See room deals

9.6
Exceptional
Jose from United States
Family with teens
Standard Twin Room
Stayed 2 nights in January 2023

Great Hotel”

A great hotel with all the amenities of most 4* hotels, despite showing its age. Staff very polite, professional and efficient. Breakfast offered a fairly good variety. Would certainly return.

Reviewed January 23, 2023

See room deals

10.0
Exceptional
Angelyn from Japan
Family with young children
Connecting Room (2 Standard Twin Rooms)
Stayed 1 night in August 2020

Nice hotel East 21 Tokyo ”

Super clean inside in out hotel..and staff is very kindness And foods is delicious..Super enjoy w/ my family enjoying my vacation in Tokyo

Reviewed August 26, 2020

See room deals

Thank you for staying at Hotel East 21 Tokyo. We will do my best not to forget the spirit of hospitality so that you can stay comfortably. We hope you may consider to stay with us once again in your next visit to Japan. We look forward to the opportunity of welcoming you again. Best regards.

Responded August 29, 2020
Hotel East 21 Tokyo (Okura Hotels & Resorts)
9.6
Exceptional
Newton from Brazil
Couple
Small Double Bed Non-Smoking
Stayed 3 nights in September 2022

Best hotel…lovely place”

As always….wonderful stay! Inside East 21 business center, close to restaurants, supermarket, subway shuttle, wonderful view, kind and super polite staff, among others…sorry gym didn’t open yet ….

Reviewed September 21, 2022

See room deals

9.2
Exceptional
Ravi from India
Family with teens
Small Double Bed Non-Smoking
Stayed 6 nights in December 2019

6 night holiday in Tokyo”

Hotel east 21 provided us great accommodation especially as tourists. The location of the hotel was excellent as it was nearby Toyocho subway station and taxis and buses were available nearby as well. The hotel was attached to a mall, where there was also a variety of restaurants. The room was quite small, however the fantastic city view made up for that. Breakfast offered a variety of Japanese and Continental food, which was overall very good. Staff were extremely friendly and helpful and the hotel was overall very clean and pleasant. I would highly recommend this hotel to tourists and those visiting Tokyo for the first time!

Reviewed January 03, 2020

See room deals

Thank you for staying at Hotel East 21 Tokyo. There are no popular tourist facilities in Tokyo around our hotel. But, our hotel is located between Tokyo Disney Resort and Tokyo Sky Tree, which is convenient for you to go either way. The breakfast at our hotel is popular and sometimes people line up. The homemade omelet is fluffy and the most popular. I would be happy if this hotel became your favorite hotel in Japan. I look forward to seeing you again. Thank you for posting. Best regards.

Responded January 04, 2020
Hotel East 21 Tokyo (Okura Hotels & Resorts)
10.0
Exceptional
Norkhairul from Malaysia
Business traveler
Standard Single Non-Smoking
Stayed 1 night in February 2020

Clean and friendly staff”

There is a bus to Disneyland

Reviewed December 23, 2020

See room deals

8.8
Excellent
RYOHEI from Japan
Couple
Small Double Bed Non-Smoking
Stayed 3 nights in December 2019

Great value with wonderful service”

This hotel has several rooms with great view of Tokyo sky tree (not all rooms so up to your luck :-)). Aside from that, the service has much more value than the room price. My partner got sick badly in the middle of the travel but thanks to the hotel service, we could receive some medicine and additional blankets without any another penny. I am so grateful with such a great care from the hotel clerks. They are not just a hotel clerk, but they are such a well-trained and heartwarming person. We’re really satisfied with them and the place. If I had to point out some cons, that’s probably only the location. Customers have to walk at least about 500m to get to the closest station which is Toyo-tyo station. However, as you know, it’s not that far, so it’s, I’d say, okay place. And this is a tiny point so I promise that you guys would never consider this as a negative side. I highly recommend this place. Thank you and appreciate for offering everything from the hotel.

Reviewed January 02, 2020

See room deals

Thank you for staying at Hotel East 21 Tokyo. Thank you for your very nice comment. Has your partner's condition recovered? I think it's easy to get sick if you live in a place where you are not used to. Since you came all the way to Tokyo on your trip, all of our staff would like you to make good memories and go home. I hope you have a good memory in our hotel. Please come to our hotel next time if you have a chance. I look forward to the opportunity to welcome you again. Best Regards.

Responded January 04, 2020
Hotel East 21 Tokyo (Okura Hotels & Resorts)
8.8
Excellent
Mary from Philippines
Family with teens
Small Double Bed Non-Smoking
Stayed 8 nights in January 2023

Good Hotel”

A good hotel, very nice staff and easy check in and check out process.

Reviewed January 13, 2023

See room deals

8.4
Excellent
Jose from United States
Family with teens
Stayed 1 night in January 2023

Great Hotel”

Located away from the hustle of the center of Tokyo, however with easy access via train and busses into the city centre, further assisted by a complimentary hotel shuttle.

Reviewed February 06, 2023

See room deals

8.0
Excellent
Diana from United States
Couple
Semi-Double Room
Stayed 6 nights in November 2022

Small Room with an amazing view!!”

We thoroughly enjoyed our stay. The grand entrance made a terrific first impression, however, the room is rather small, cluttered, and dated. On the other hand, it had everything that we needed for our stay and the cleaners were so wonderful to keep our room stocked with teas and amenities each day. The views of the Skytree were just gorgeous!

Reviewed November 22, 2022

See room deals

8.4
Excellent
Jakub from Poland
Solo traveler
Standard Single Non-Smoking
Stayed 2 nights in January 2023

Excellent”

Comfortable room with a great view (16th floor).

Reviewed January 22, 2023

See room deals

9.2
Exceptional
Tudsapon from Thailand
Family with teens
Standard Twin with Extra Bed Non-Smoking
Stayed 4 nights in December 2019

Exceptional”

Great Hotel with excellent staff!

Reviewed February 28, 2020

See room deals

Thank you for staying at Hotel East 21 Tokyo. I'm glad to hear your compliments. We will do my best not to forget the spirit of hospitality so that you can stay comfortably. We hope you may consider to stay with us once again in your next visit to Japan. We look forward to the opportunity of welcoming you again. Best regards.

Responded February 29, 2020
Hotel East 21 Tokyo (Okura Hotels & Resorts)
8.4
Excellent
Soren from Norway
Solo traveler
Standard Single Non-Smoking
Stayed 3 nights in December 2019

Good hotel with very friendly staff”

Pros: Good hotel with very friendly staff. Free shuttle bus to the subway station and Disney. Stunning view from higher floor. Good breakfast. Cons: Ventilation didn´t work in the bathroom, sewage smell from the drains.

Reviewed January 01, 2020

See room deals

Thank you for staying at Hotel East 21 Tokyo. I'm glad you enjoyed the view from the room on the upper floor. However, we apologize for the inconvenience caused by the smell of sewage from the bathroom in the room. We will do regular maintenance so that we will not inconvenience such as facilities and rooms.We hope you may consider to stay with us once again in your next visit to Japan. We look forward to the opportunity of welcoming you again. Best regards.

Responded January 04, 2020
Hotel East 21 Tokyo (Okura Hotels & Resorts)
8.0
Excellent
Rafael from Japan
Solo traveler
Standard Single Non-Smoking
Stayed 3 nights in February 2023

Nice hotel but the gym is not available!”

The gym is not available for all guest!

Reviewed February 06, 2023

See room deals

8.4
Excellent
Michael from United States
Solo traveler
Business Single Room
Stayed 1 night in October 2021

Excellent”

Hotel is clean but needs renovation of hallways and carpet

Reviewed March 16, 2022

See room deals

Thank you very much for staying at the Hotel East21Tokyo. We apologize that your room dirt on the carpet. We will take the issue from you seriously and endeavor to prevent recurrence. We will continue to improve service so that we can continue comfortably in the future. We look forward to the opportunity of welcoming you again. Best regards.

Responded April 11, 2022
Hotel East 21 Tokyo (Okura Hotels & Resorts)
7.2
Very good
Teo from Singapore
Family with young children
Connecting Room (2 Standard Twin Rooms)
Stayed 6 nights in December 2022

Very good”

From review and photos it look quite old but upon arrival and check in the rooms and bathrooms met my expectation of the okura group. Had a wonderful experience at okura Bangkok and Tokyo east 21 didn’t fail me. location wise is not very good as have to change 2 subway to reach Shibuya or Shinjuku. But if u looking for a good and quiet location I highly recommend this hotel.

Reviewed December 25, 2022

See room deals

6.8
Good
Adi from Indonesia
Family with teens
Connecting Room (2 Standard Twin Rooms)
Stayed 4 nights in December 2022

Almost middle of no where”

My only complain is the hotel location. The nearest station is toyocho is 10 minutes for walk and need 30-45 minutes to go to Shinjuku, even go to Tokyo skytree the building you can see from the hotel takes about 30-40 minutes. But hotel is clean, and they have free shuttle bus go to toyocho station and shin Kiba station, and the staff is friendly.

Reviewed January 02, 2023

See room deals

8.0
Excellent
David from Taiwan
Business traveler
Stayed 1 night in January 2023

Very good”

great hotel

Reviewed February 01, 2023

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss