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Lobby, Bisanta Bidakara Surabaya in Surabaya
Superior Single Room - Bedroom, Bisanta Bidakara Surabaya in Surabaya
a large building with a clock on the front of it, Bisanta Bidakara Surabaya in Surabaya
Swimming pool, Bisanta Bidakara Surabaya in Surabaya
a black and white photo of a person in a room, Bisanta Bidakara Surabaya in Surabaya
Fitness center, Bisanta Bidakara Surabaya in Surabaya
a hotel room with two beds and a television, Bisanta Bidakara Surabaya in Surabaya

Removed from saved list

7.7

Very good

404 reviews

404 reviews

Housekeeping4
Food & Dining1
Breakfast1
See map
See map

8.0

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Taman Kombes Pol M Durayat
240 m
Tanah kosong
330 m
Basuki Rahmat Street
480 m
DAISO
550 m
Tunjungan Plaza
560 m
Popular landmarks
Monkasel (Submarine Monument)
1.4 km
Tugu Pahlawan
2.3 km
Bungkul Park
2.7 km
Suramadu National Bridge
2.8 km
Surabaya Town Square
3.1 km
Closest landmarks
TCM Sari Alam
100 m
RSIA PUSURA
120 m
Erha
190 m
Laboratorium Klinik Utama Kedungdoro - Kedungsari
270 m
Panti Asuhan Matahari Terbit
290 m

Bisanta Bidakara Surabaya

Jl. Tegalsari 77 -85, Surabaya Center, Surabaya, Indonesia, 60262 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Inside city center

Check-in [24-hour]

550 meters to Tunjungan Plaza

Free Wi-Fi in all rooms!

Air conditioning

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Front desk [24-hour]

Valet parking

Free Wi-Fi in all rooms!

Luggage storage

Fitness center

Swimming pool [outdoor]

Cash withdrawal

Spa

Your dates are popular among travelersPopular destination! Properties in Surabaya are being booked every minute!
Value for money7.9
Location rating8.0
Nearest airportJuanda International Airport (SUB)
Distance to airport13.6 km

Rooms available at Bisanta Bidakara Surabaya

Deluxe Room
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds or 1 double b...
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Superior Single Room
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds or 1 double b...
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Superior Double or Twin Room
...
  • Room size: 22 m²/237 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Standard Room
...
  • Room size: 22 m²/237 ft²
  • No Windows view
  • 1 double bed
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Standard Double Room
...
  • Room size: 20 m²/215 ft²
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
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Executive Room
...
  • Shower
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Executive Deluxe Room
...
  • Shower
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Luxury Executive Room
...
    Enter dates to see prices
    Junior Suite
    ...
      Enter dates to see prices

      Frequently asked questions

      Does Bisanta Bidakara Surabaya have a swimming pool?

      While relaxing at Bisanta Bidakara Surabaya, you can delight in the None facility to get your day started the best way with a splash for a stimulating morning or evening.

      Does Bisanta Bidakara Surabaya have a fitness center?

      Bisanta Bidakara Surabaya features free fitness center that is suitably located at the tip of your finger, making it possible for you to get your daily training session in at any time of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.

      Does Bisanta Bidakara Surabaya offer laundry services?

      Yes! Bisanta Bidakara Surabaya features laundry service at your fingertips and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your holiday. Please contact the property for more information.

      Does Bisanta Bidakara Surabaya offer dry cleaning services?

      Yes! Bisanta Bidakara Surabaya provides dry cleaning service that is available all throughout your stay, ensuring you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

      What attractions are nearby Bisanta Bidakara Surabaya that are in walking distance?

      While residing at Bisanta Bidakara Surabaya, start off your holiday break by exploring the nearest points of interest that are within close proximity to the property which include Taman Kombes Pol M Durayat, Tanah kosong, and Basuki Rahmat Street.

      What are the property's policies for children's bedding at Bisanta Bidakara Surabaya?

      Bisanta Bidakara Surabaya's policy regarding children's bedding considers guests age 6 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

      What is the verified guest review consensus about Bisanta Bidakara Surabaya's spa?

      100.0% of our verified guest assessments have given a positive appraisal and remarks about this property's spa. You can look up on more detailed customer reviews, and comments for Bisanta Bidakara Surabaya down in the review section.

      What is the typical rating that past Solo travelers' have given to Bisanta Bidakara Surabaya?

      Past solo travelers that have stayed at this property have given Bisanta Bidakara Surabaya an average rating of 7.6. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

      What is the nearest train, metro, or bus station to Bisanta Bidakara Surabaya?

      The nearest train, metro, or bus station is Halte Sawotratap, 11281.36 m away from Bisanta Bidakara Surabaya.

      What well-known shopping venues are in close proximity to Bisanta Bidakara Surabaya?

      Shopping options in Bisanta Bidakara Surabaya’s Surabaya Center neighborhood include Tunjungan Plaza.

      What time is check-in and check-out at Bisanta Bidakara Surabaya?

      Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the specified time frame may be charged an additional fee.

      See map

      Explore the neighborhood

      What people love about Bisanta Bidakara Surabaya

      • 8.4

        Excellent
        Cleanliness

        "The room were clean."

        Jeannette

        |

        March 8, 2023

      • 8.4

        Excellent
        Breakfast

        "Not far from the city's centre.The breakfast is delicious.Have a friendly staff."

        Jeannette

        |

        March 8, 2023

      • 8.4

        Excellent
        Staff 

        "The breakfast so good, delicious , varieties.The staff so friendly."

        Jeannette

        |

        March 8, 2023

      Property ranking|Compared to 977 Surabaya properties
      See all rankings
      Room comfort score
      6.8/10
      Room size
      23 sqm.
      Service score
      7.8/10
      Couples review score
      7.6/10
      Better than
      91
      %
      of Surabaya properties
      Bigger than
      88
      %
      of Surabaya properties
      Better than
      72
      %
      of Surabaya properties
      Better than
      72
      %
      of Surabaya properties
      Overall rating:

      7.7

      Very good
      404 reviews
      Cleanliness
      7.5
      Facilities
      7.8
      Location
      8.0
      Read all reviews >
      More about Bisanta Bidakara Surabaya

      More about Bisanta Bidakara Surabaya

      Bisanta Bidakara Surabaya

      Get the most from an urban escape in Surabaya when you book a room at Bisanta Bidakara Surabaya. Located right in the city center, Bisanta Bidakara Surabaya saves you time and travel by letting you wake up right in the heart of the best neighborhood.
      Have a hassle-free trip while enjoying the services and amenities offered by Bisanta Bidakara Surabaya. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience.
      Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
      Equipped with handy amenities, guestrooms at Bisanta Bidakara Surabaya guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service and air conditioning for your convenience. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms. The hotel also offers bottled water, a coffee or tea maker and mini bar in some rooms for when you feel like it is needed.
      It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


      Dining and things to do

      Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Bisanta Bidakara Surabaya. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Guests with dietary restrictions will appreciate a selection of cuisine types at Bisanta Bidakara Surabaya including halal options.
      Recreational facilities at Bisanta Bidakara Surabaya are designed for escape and relaxation. Finish your vacation days right by dropping in at the massage and spa. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
      Pick up something memorable for yourself or those waiting for you back at home, at the shops.


      Around the property

      One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. The best way to remember your time in Surabaya is with a nice gift at Tunjungan Plaza located about 560 m away.


      Reasons to stay here

      Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 97% of the city's accommodation.
      It's hard to beat the room comfort here, which is rated higher than 91% of other accommodations in Surabaya.

      Show less

      Amenities and facilities

      Very good
      Facilities

      7.8

      Most talked about facilities

      Housekeeping

      12 mentions

      Breakfast

      9 mentions

      Food & Dining

      5 mentions

      Swimming Pool

      4 mentions

      Languages spoken
      • English
      • Indonesian
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Internet services
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Fitness center
      • Karaoke
      • Massage
      • Spa
      • Spa/sauna
      • Swimming pool [outdoor]
      Cleanliness and safety
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • First aid kit
      • Hot water linen and laundry washing
      • Hygiene certification
      Dining, drinking, and snacking
      • Bar
      • Breakfast [buffet]
      • Coffee shop
      • Restaurant [halal]
      • Restaurants
      • Room service [24-hour]
      Services and conveniences
      • Air conditioning in public area
      • Cash withdrawal
      • Concierge
      • Convenience store
      • Daily housekeeping
      • Dry cleaning
      • Elevator
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Safety deposit boxes
      • Shops
      • Smoking area
      For the kids
      • Family room
      • Swimming pool [kids]
      Access
      • Check-in [24-hour]
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Security [24-hour]
      Getting around
      • Car park [free of charge]
      • Car park [nearby]
      • Car park [on-site]
      • Valet parking
      Available in all rooms
      • Air conditioning
      • Coffee/tea maker
      • Daily housekeeping
      • Daily newspaper
      • Free bottled water
      • Hair dryer
      • Mini bar
      • Mirror
      • Non-smoking
      • Private bathroom
      • Satellite/cable channels
      • Shower
      • Telephone
      • Toiletries
      • Towels
      • Wi-Fi [free]

      Location

      Jl. Tegalsari 77 -85, Surabaya Center, Surabaya, Indonesia, 60262
      Very good
      Location

      8

      Airports
      • Juanda International Airport (SUB)
        13.6 km
      • Abdul Rachman Saleh Airport (MLG)
        74.6 km
      Public transportation
      • Gubeng Train Station
        1.7 km
      • Pasar Turi Train Station
        2.1 km
      Hospital or clinic
      • TCM Sari Alam
        100 m
      Shopping
      • Tunjungan Plaza
        560 m
      Convenience store
      • On-site
      Cash withdrawal
      • ATM on-site

      What's nearby

      Popular landmarks
      • Tunjungan Plaza
        560 m
      • Monkasel (Submarine Monument)
        1.4 km
      • Tugu Pahlawan
        2.3 km
      • Bungkul Park
        2.7 km
      • Suramadu National Bridge
        2.8 km
      • Surabaya Town Square
        3.1 km
      • Surabaya's Zoo
        3.3 km
      • Sampoerna Museum
        4.0 km
      • Pakuwon Food Festival
        7.2 km
      • Masjid Nasional Al Akbar Surabaya
        8.1 km
      Nearby landmarks
      • TCM Sari Alam
        100 m
      • RSIA PUSURA
        120 m
      • Erha
        190 m
      • Taman Kombes Pol M Durayat
        240 m
      • Laboratorium Klinik Utama Kedungdoro - Kedungsari
        270 m
      • Panti Asuhan Matahari Terbit
        290 m
      • Parkir Gereja Mawar Sharon
        290 m
      • Tanah kosong
        330 m
      • Parkir Gereja
        360 m
      • Parking Park
        410 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-1 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib may be requested directly from the property.
      Children 2-5 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 6 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from14:00
      • Check-out until12:00
      Extras
      • Breakfast charge (unless included in room price)100000 IDR
      The property
      • Number of rooms 105

      Reviews of Bisanta Bidakara Surabaya from real guests

      Provided by verified guests of Agoda
      7.7
      /
      10
      Cleanliness7.5
      Facilities7.8
      Location8.0
      Room comfort and quality6.8
      Service7.8
      Value for money7.9
      High score for Surabaya
      Rating
      9+ Exceptional (43)
      8-9 Excellent (33)
      7-8 Very Good (102)
      6-7 Good (36)
      <6 Below Expectation (64)
      Time of the year
      Mar - May (67)
      Jun - Aug (86)
      Sep - Nov (66)
      Dec - Feb (59)

      Show reviews that mention 

      Showing 278 verified guest comments
      12345
      10.0
      Exceptional
      krishan from Indonesia
      Solo traveler
      Superior Double or Twin Room
      Stayed 1 night in October 2022

      Enak”

      Pelayanan good kamarnya bersih

      Reviewed October 23, 2022

      See room deals

      9.6
      Exceptional
      Misbahun from Indonesia
      Couple
      Superior Double or Twin Room
      Stayed 1 night in October 2022

      Exceptional”

      Very cheap, the dish is so good

      Reviewed October 10, 2022

      See room deals

      9.2
      Exceptional
      Anisa from Indonesia
      Family with young children
      Superior Single Room
      Stayed 1 night in August 2022

      Exceptional”

      If u need a healing place, this hotel are very recommended.. But the wifi in 4th floor are so bad

      Reviewed August 16, 2022

      See room deals

      8.8
      Excellent
      Rina from Indonesia
      Solo traveler
      Superior Single Room
      Stayed 1 night in March 2022

      Old hotel”

      Like the staffs' service, location but it need more maintenance cause for room facilities (eg. bed cover)

      Reviewed March 20, 2022

      See room deals

      8.0
      Excellent
      Serlie from Indonesia
      Couple
      Superior Double or Twin Room
      Stayed 1 night in December 2022

      Very good”

      Pesan 3 kamar, semuanya bersih

      Reviewed January 02, 2023

      See room deals

      8.0
      Excellent
      glody from Indonesia
      Couple
      Stayed 1 night in April 2015

      Friendly Hotel ...”

      Locations, Comfort, Cheap

      Old Hotel from Bidakara Group, Reasonable Price for a strategic hotel location, Deluxe room have a bathtub (Yeaayyy..!!), Complete Room accesories(Mini Refrigerator n Electric Kettle), many variant food around Hotel: Bon cafe (steak n ice cream), Bakmi Jogja Tunjungan n wedang, Nasi Liwet Solo n variable Fresh Milk..

      Reviewed April 16, 2015

      See room deals

      9.0
      Exceptional
      michael from Australia
      Couple
      Stayed 1 night in August 2015

      Surabaya Center Stay”

      Location, Facilities, Modern

      Stay was only one night, but was the best hotel I have stayed in during any of my visits to Surabaya. Would recommend anybody to book this hotel when coming to Surabaya.

      Reviewed August 03, 2015

      See room deals

      7.6
      Very good
      Andita from Indonesia
      Couple
      Superior Single Room
      Stayed 1 night in February 2018

      Cheap affordable”

      Well maintained old hotel. Not so fancy. AC not so cool but okay. My pillow was too high, however my spouse were not. No shower cap and hair dryer ready in the bathroom. However, might be able by request. Only a pair of slippers too. This one also maybe available by request too. Woke up late so didn't catch up the breakfast. Strategic location in the center of the city. Housekeeper a bit noisy. When cleaning other and above rooms can possibly be more silent cos we checked in arround 2 or so.

      Reviewed February 04, 2018

      See room deals

      7.3
      Very good
      Jon from Australia
      Couple
      Stayed 3 nights in August 2015

      Ok 3 Star hotel”

      Seeing isurrounding area in daylight after slightly scary evening arrival. Despite poor Englisg, staff very helpful. Value for Money

      Surrounding area is a worry with a night arrival but perfectly ok when seen in daylight. It is not really a hotel catering to Westerners but specialises in Indonesian Conferences and Meetings. Breakfast is excellent, only if you like Indonesian Cuisine. Despite poor English understanding by most Face-to- Face staff, their friendliness and helpfulness was outstanding. A good sized Western style very comfortable double bed. Unfortunately, as with three other Agoda bookings on this trip, the room standard was NOT what was promised but was downgraded by hotel. We stopped complaining after the first disastrous hotel and decided to simply "put up with it for our sanity". You do get exactly what you pay for!!! Of my many Agoda bookings over the past 5 years, this trip has proved that you should never assume that "Agoda Insider Deals" and "Special Rates" will be provided by the actual hotel. "I not speak English" has been standard response.

      Reviewed August 23, 2015

      See room deals

      7.3
      Very good
      Muhammad from Indonesia
      Family with young children
      Stayed 1 night in July 2014

      value for money in a considerably city center loca”

      close to tunjungan plaza/city center, friendly staff and quite spany room

      the stay was okay. Staff was friendly, room quite spacy&clean although old interior and also close to Tunjungan plaza and/or city center.

      Reviewed August 07, 2014

      See room deals

      6.0
      Adiguna from Indonesia
      Family with young children
      Stayed 1 night in December 2014

      The rate is reasonable so does the quality”

      Location. Location. Price

      - Price is reasonable - The hotel is old. - In the center of Surabaya - Breakfast is OK - Should be OK for your transit before continue to Malang or Bali

      Reviewed January 01, 2015

      See room deals

      7.3
      Very good
      Andri from Indonesia
      Couple
      Stayed 1 night in August 2015

      I found a centipede in the bathroom”

      The front desk was friendly, the food was good, the location was strategic.

      First when we checked in, the frond desk officer was really helpful and friendly. We got the room very fast. The room was quite spacious. Unfortunately, we found a centipede at the bath room, and it fright us out. But, the room servicer has removed it which is good. The wifi connection was really weak, it was likely because our room position was on the corner end. The morning breakfast was tasty. The hotel location was strategic. We found alot of restaurants or food depots around the hotel area. The pool was clean.

      Reviewed November 05, 2015

      See room deals

      8.0
      Excellent
      Mikhael from Indonesia
      Family with teens
      Stayed 1 night in March 2016

      Excellent value for money hotel”

      There is swimming pool but small and not deep enough There is gym Clean room but the lightning, ambience and furniture could be improved Great location at the center of the city Overall excellent value for money

      Reviewed March 31, 2016

      See room deals

      8.4
      Excellent
      Ridner from Indonesia
      Business traveler
      Superior Single Room
      Stayed 1 night in September 2016

      Not bad”

      Its value for money, you got a bathtub, strong shower, but its an old hotel, little spooky 😅, and the bed must be replace, the cleanliness to be advance at the bottom and side of bedroom

      Reviewed September 18, 2016

      See room deals

      8.0
      Excellent
      ryan from Canada
      Family with young children
      Superior Single Room
      Stayed 1 night in August 2017

      Pleasant stay”

      Good location and good staff. Hotel has many facilities such as gym and pool. Room was comfortable and all what one needs. Would choose this place next again.

      Reviewed August 16, 2017

      See room deals

      9.0
      Exceptional
      CHOW from Malaysia
      Couple
      Stayed 1 night in May 2014

      clean room with nice breakfast”

      provide airport transfer, good breakfast buffet, good price

      my friends and me very satisfied with the staff patient and it is a clean hotel with good breakfast.

      Reviewed May 15, 2014

      See room deals

      7.3
      Very good
      Mohamad from Brunei Darussalam
      Couple
      Stayed 2 nights in April 2014

      Quite and refreshing”

      Centrally located, Quite and helpful staff.

      It was well worth it for the price, when we checked in we were given welcoming drink while the receptionist organized the check-in particular. After checking in, The staff took our luggage to our room and showed us how to operate the equipment in the room. The rest of the activity, dining and breakfast served is great food and its a pleasant experience overall

      Reviewed May 18, 2014

      See room deals

      6.7
      Good
      Kasia from Japan
      Solo traveler
      Stayed 1 night in April 2014

      Good for business, a place to sleep, use as base ”

      Clean, has facilities, breakfast

      I wanted a clean and modern place to stay after all the backpacking and my room was clean, spacious, modern and I slept very well. The hotel would be good for stopovers, short stays or business. Nothing extraordinary but it offered good service and standard for the price.

      Reviewed April 30, 2014

      See room deals

      7.7
      Very good
      NORIHA from Malaysia
      Family with teens
      Stayed 2 nights in February 2014

      friendly staff. nice breakfast ”

      excellent staff,. good food and easy access to everywhere

      My stay for 4 nights holidays with my three older sons. The hotel is just quiet okay with affodable prize. Not to big but easy acces to the city. It is near to plaza tunjangan, the biggest shopping mall. The staff was very great friendly.on the last day, our request to get the local cake was succesfully. Tq mr cheaf. I may suggest to my friend and hope to came again in future.

      Reviewed March 01, 2014

      See room deals

      6.4
      Good
      Diane from Singapore
      Family with teens
      Stayed 1 night in June 2016

      Could have been better”

      The most friendly person in the hotel is the chef who showed up in the morning of 16/6. The rest of the staff seem kind of aloof and cold. Good spread of breakfast and food was always hot and changed daily. Ran out of toilet roll but was not replenished when asked for it and when the room was made, the staff apparently did not notice it had run out of supply. Was supplied after repeated request was made. Booked this hotel as I wanted to use its treadmill but sadly it was out of order. Fitness centre was locked up, you need to make a trip down to the front desk for them to send someone to open the door although it could be accessed by the room card.

      Reviewed June 19, 2016

      See room deals

      12345
      This is a popular property. Don't miss out!

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