Hotel 21

3 stars out of 5
7-10 Wakatake-cho,Kusatsu City,Shiga, Kusatsu, Kusatsu-shi, Japan, 525-0031 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Kusatsu part of Kusatsu-shi, this property puts you close to attractions and interesting dining options. Rated with 3 stars, this high-quality property provides guests with access to massage and restaurant on-site.

Highlights

Hygiene Plus

570 meters to public transportation

Check-in [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

Facilities

Free Wi-Fi

Free parking

Front desk [24-hour]

Restaurant

Golf course (within 3 km)

Massage

Luggage storage

Garden

Your dates are popular among travelersUsers are booking a place in Kusatsu-shi every 11 minutes on Agoda.com
Room comfort and quality 9.0
Service 8.3
Cleanliness 8.1
Value for money 8.1

Based on 566 verified reviews

Room comfort and qua...

9.0

Service

8.3

Cleanliness

8.1

Value for money

8.1

Facilities

7.6

Location

7.4

See map

7.4Very good

Location rating score

Very good location
Parking
FREE
Closest landmarks
Parking 25
300 m
Juicy Garden
320 m
Tsuda Dermatology
500 m
Niwa+
510 m
niwa-tasu
510 m

Good to know

Value for money8.1
Distance to city center0km
Location rating7.4

Rooms available at Hotel 21

Excellent
Room comfort & quality

9

Economy - Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed
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Economy - Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 sofa bed
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Double Non Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 double bed
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Double Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 double bed
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Twin Smoking
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 single bed and 2 double b...
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Twin Non Smoking
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 single bed and 2 double b...
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Standard Triple Room - Smoking
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 sofa bed and 2 double bed...
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Standard Triple Room - Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 2 double beds and 1 sofa be...
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Standard
...
  • Room size: 23 m²/248 ft²
  • Outdoor view
  • 2 single beds
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Single Non Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What type of non-water sports and outdoor activities are accessible at Hotel 21?

Hotel 21 features non-water sport and outdoor activities such as bicycle rental, and golf course (within 3 km) for you to delight in while lodging here.

Is car parking available at Hotel 21?

Hotel 21 has car park onsite free of charge for guests traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What procedures does Hotel 21 take in terms of hygiene, safety, and cleanliness?

Hotel 21 fulfill our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well equipped with first aid kit, free face masks, temperature check for guests and staff, staff trained in safety protocol, and body thermometer for improved safety precautions and hygiene protocols.

How many floors does Hotel 21 have?

Hotel 21 has a total of 8 floors.

How long do visitors usually stay at Hotel 21?

Verified past guests that have stayed at Hotel 21 had an average nightly stay of 1 night at this property.

What is the verified guest review consensus about Hotel 21's food?

75.0% of our past guest ratings have given an optimistic review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for Hotel 21 down in the review.

What is the average rating that past Families with older children have given to Hotel 21?

Past families with older children that have stayed at this property have given Hotel 21 an average rating of 8.1. You can look up more comprehensive customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Group travelers have given to Hotel 21?

Verified group travelers that have stayed at this property have given Hotel 21 an average rating of 8.1. You can check out more detailed customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Hotel 21?

Verified local visitors that have stayed at this property have given Hotel 21 an average rating of 8.0. You can look up on more in depth customer evaluations, and responses for this property down in the review section.

What is the nearest train, metro, or bus station to Hotel 21?

The closest train, metro, or bus station is Kusatsu Station, 605.7 m away from Hotel 21.

What time is check-in and check-out at Hotel 21?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified periods may be charged an additional fee.

Is breakfast offered at Hotel 21?

Customers can enjoy breakfast offered with an additional charge of 850 JPY for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the property.

More about Hotel 21

More about Hotel 21

Discover the Comfort and Convenience of Hotel 21 in Kusatsu-shi, Japan

Welcome to Hotel 21, a charming 3-star hotel located in the heart of Kusatsu-shi, Japan. With its prime location and impeccable service, this hotel offers a delightful stay for both business and leisure travelers. Built in 1989 and last renovated in 2017, Hotel 21 combines traditional Japanese hospitality with modern amenities, ensuring a comfortable and memorable experience for all guests. Step into Hotel 21 and be greeted by a warm and inviting atmosphere. The hotel boasts 37 well-appointed rooms, each designed with your comfort in mind. Whether you're traveling solo or with a group, you'll find the perfect accommodation to suit your needs. From cozy single rooms to spacious suites, every guest will enjoy a restful night's sleep in the peaceful surroundings. Check-in at Hotel 21 is available from 03:00 PM, allowing you to arrive and settle in at your own pace. The friendly and attentive staff will be there to assist you throughout your stay, ensuring a seamless experience from the moment you step foot into the hotel. When it's time to bid farewell, check-out is until 12:00 PM, giving you ample time to pack up and prepare for your onward journey. Conveniently located in the heart of Kusatsu-shi, Hotel 21 offers easy access to the city's attractions and amenities. Whether you're exploring the vibrant city center or venturing further afield, you'll find that everything is within reach. For those traveling by air, the hotel is only 90 minutes away from the airport, making it a convenient choice for both domestic and international travelers. Please note that Hotel 21 has a child policy in place. While children are welcome to stay at the hotel, there may be extra charges involved. Kindly contact the hotel directly for more information regarding the child policy and any additional fees that may apply. With its exceptional service, comfortable rooms, and prime location, Hotel 21 is the perfect choice for your next stay in Kusatsu-shi, Japan.

Unwind and Indulge at Hotel 21's Entertainment Facilities

Nestled in the picturesque city of Kusatsu-shi, Japan, Hotel 21 offers a range of entertainment facilities that promise to make your stay truly unforgettable. After a long day of exploring the city, indulge in a rejuvenating massage session at the hotel's onsite spa. Let the skilled therapists work their magic, easing away any tension and leaving you feeling refreshed and revitalized. For those seeking tranquility and a connection with nature, Hotel 21 boasts a stunning garden where you can escape the hustle and bustle of everyday life. Immerse yourself in the serene ambiance as you stroll through the meticulously manicured pathways, surrounded by vibrant flowers and lush greenery. Find a quiet spot to sit and unwind, or simply take in the breathtaking views that the garden has to offer. Whether you're a nature lover or simply in need of some peaceful moments, the hotel's garden is the perfect retreat.





Convenience at Your Fingertips: Hotel 21's Exceptional Facilities

Hotel 21 in Kusatsu-shi, Japan, offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With a laundry service and laundromat available on-site, travelers can easily freshen up their clothes and maintain a neat appearance throughout their trip. The hotel also provides free Wi-Fi in all rooms and public areas, allowing guests to stay connected with their loved ones or catch up on work effortlessly. For those who enjoy a smoke, Hotel 21 has a designated smoking area, ensuring a pleasant and smoke-free environment for non-smoking guests. Additionally, the hotel offers luggage storage facilities, allowing guests to securely store their belongings before check-in or after check-out, giving them the freedom to explore the city without the burden of carrying heavy bags. To cater to guests' refreshment needs, Hotel 21 features a vending machine, offering a variety of snacks and beverages. With daily housekeeping services, guests can expect a clean and tidy room throughout their stay, ensuring a comfortable and relaxing environment. Whether you are traveling for business or leisure, Hotel 21's convenience facilities are designed to enhance your stay and provide you with utmost convenience and comfort.

Convenient Transport Facilities at Hotel 21

At Hotel 21, we understand the importance of convenient transport options for our guests. That's why we offer a range of facilities to make your travel experience hassle-free. Our hotel features an onsite car park, allowing you to easily park your vehicle upon arrival. With our self-parking option, you have the freedom to come and go as you please, without worrying about finding a parking spot. Best of all, our car park is free of charge, saving you both time and money. For those who prefer to leave the driving to someone else, we also provide a taxi service. Our friendly staff is always ready to assist you in arranging transportation, whether it's for exploring the local attractions or getting to and from the airport. With Hotel 21's convenient transport facilities, you can focus on enjoying your stay in Kusatsu-shi without any transportation worries.

Modern Comfort and Convenience at Hotel 21 in Kusatsu-shi, Japan

Indulge in a stay of modern comfort and convenience at Hotel 21 in Kusatsu-shi, Japan. Each room is thoughtfully designed to provide a relaxing and enjoyable experience for guests. With a range of amenities, you'll feel right at home. Stay cool and comfortable with the air conditioning in every room. No matter the season, you can adjust the temperature to your liking, ensuring a pleasant stay. The rooms also come equipped with a hair dryer, so you can easily style your hair before heading out to explore the city. Unwind after a long day of sightseeing by watching your favorite shows on the television provided in each room. With a wide range of channels available, you'll never run out of entertainment options. Step out onto the balcony or terrace and take in the breathtaking views of Kusatsu-shi. It's the perfect spot to enjoy a cup of coffee or simply relax with a book. For those who enjoy staying connected, the rooms at Hotel 21 feature satellite/cable TV, allowing you to catch up on the latest news or watch your favorite shows. A refrigerator is also provided, giving you the convenience of storing beverages and snacks. Whether you're traveling for business or pleasure, Hotel 21's room facilities ensure a comfortable and enjoyable stay.

Indulge in Culinary Delights at Hotel 21's Dining Facilities

At Hotel 21 in Kusatsu-shi, Japan, guests can embark on a culinary journey like no other with its exceptional dining facilities. Start your day off right at the hotel's cozy coffee shop, where you can savor a freshly brewed cup of coffee paired with delectable pastries. Whether you're in the mood for a quick pick-me-up or a leisurely morning meal, the coffee shop offers a relaxing ambiance and friendly service. For a more substantial dining experience, head to the hotel's restaurant, where you can indulge in a variety of mouthwatering dishes. The restaurant at Hotel 21 boasts a diverse menu that caters to all tastes and preferences. From traditional Japanese cuisine to international favorites, every dish is expertly prepared using the finest ingredients. With its elegant decor and attentive staff, the restaurant provides a delightful setting for a memorable dining experience. After a satisfying meal, guests can rest assured that their rooms will be impeccably cleaned and tidied up. Hotel 21 offers daily housekeeping services, ensuring that your accommodation remains fresh and comfortable throughout your stay. Whether you're exploring the city or simply unwinding at the hotel, you can always return to a clean and inviting room. Indulge in culinary delights, enjoy the convenience of daily housekeeping, and make the most of your stay at Hotel 21 in Kusatsu-shi, Japan.

Comfortable and Versatile Room Offerings at Hotel 21

Hotel 21 in Kusatsu-shi, Japan, offers a range of comfortable and versatile room options to suit every traveler's needs. Whether you are traveling alone, with a partner, or with friends, this hotel has the perfect room for you. For those seeking a cozy and private space, the Double Non Smoking and Double Smoking rooms are ideal choices. These rooms feature 18 square meters of space and are equipped with a comfortable Double Bed. Perfect for couples or solo travelers looking for a relaxing stay. If you prefer a bit more space, the Single Non Smoking and Single Smoking rooms are a great option. These rooms offer 20 square meters of space and also come with a Double Bed. Whether you are traveling for business or leisure, these rooms provide a comfortable and convenient stay. For larger groups or families, the Twin Non Smoking and Twin Smoking rooms are the perfect choice. With 30 square meters of space, these rooms can accommodate up to two Double Beds or one Single Bed and one Double Bed. These spacious rooms offer flexibility and comfort for a memorable stay. Booking your stay at Hotel 21 through Agoda ensures that you not only get the best prices but also a hassle-free experience. Agoda offers competitive rates and exclusive deals, allowing you to enjoy your stay at Hotel 21 without breaking the bank. With Agoda's user-friendly platform, you can easily browse through the available room options, compare prices, and make your reservation in just a few clicks. So why wait? Book your stay at Hotel 21 on Agoda today and experience a comfortable and convenient stay in Kusatsu-shi, Japan.

Discover the Charm of Kusatsu in Kusatsu-shi, Japan

Nestled in the heart of Kusatsu-shi, Japan, Hotel 21 offers a perfect base to explore the enchanting town of Kusatsu. Known for its hot springs and picturesque landscapes, Kusatsu is a hidden gem that attracts visitors seeking relaxation and tranquility. One of the main highlights of Kusatsu is its renowned hot springs, which have been revered for their healing properties for centuries. The Yubatake, or hot water field, is the town's iconic landmark where you can witness the steaming water gushing out from the source. The therapeutic waters are rich in minerals and are believed to alleviate various ailments. Visitors can indulge in a rejuvenating soak in one of the many traditional bathhouses or ryokans scattered throughout the town. Apart from its hot springs, Kusatsu is also blessed with stunning natural beauty. The town is surrounded by lush forests, majestic mountains, and crystal-clear streams. Outdoor enthusiasts can embark on scenic hikes to Mount Shirane, known for its breathtaking views and volcanic landscapes. The Kusatsu International Ski Resort offers a winter wonderland for skiing and snowboarding enthusiasts. For a more relaxed experience, take a leisurely stroll along the charming streets lined with traditional Japanese houses and shops, where you can discover local crafts and sample delicious regional delicacies.

Convenient Transportation Options from Nearby Airports to Hotel 21 in Kusatsu-shi, Japan

Hotel 21 in Kusatsu-shi, Japan is easily accessible from the nearest airports, making it a convenient choice for travelers. When arriving at Kansai International Airport, the most efficient way to reach the hotel is by taking a direct train to Kusatsu Station. The journey takes approximately 1 hour and 30 minutes, offering scenic views of the Japanese countryside along the way. From Kusatsu Station, Hotel 21 is just a short 5-minute walk, allowing guests to quickly settle in and start exploring the city. For those arriving at Osaka International Airport, also known as Itami Airport, the most convenient option is to take a taxi directly to Hotel 21. The journey typically takes around 1 hour, depending on traffic conditions. Alternatively, guests can take a bus from the airport to Osaka Station, and then transfer to a train bound for Kusatsu Station. Once at Kusatsu Station, Hotel 21 is within easy walking distance, ensuring a hassle-free arrival experience. No matter which airport you arrive at, Hotel 21 in Kusatsu-shi, Japan offers convenient transportation options to ensure a smooth journey from the airport to your accommodation. With its prime location and accessibility, Hotel 21 is the perfect choice for travelers looking to explore the beautiful city of Kusatsu-shi.

Explore the Vibrant Surroundings of Hotel 21 in Kusatsu-shi, Japan

Nestled in the heart of Kusatsu-shi, Hotel 21 offers a convenient location surrounded by a variety of landmarks and attractions. Just a short distance away, guests can visit the renowned Senso-ji Temple, one of Tokyo's oldest and most significant Buddhist temples. Immerse yourself in the rich history and spiritual ambiance as you explore the temple's stunning architecture and vibrant atmosphere. For those seeking relaxation and wellness, Caldo hot yoga is also within close proximity to the hotel. Unwind and rejuvenate your mind, body, and soul with invigorating yoga classes and soothing hot springs. Whether you are a beginner or an experienced yogi, Caldo hot yoga offers a serene retreat to escape the hustle and bustle of the city. Additionally, nature enthusiasts will delight in a visit to the Aquatic Plants Garden Mizunomori. This enchanting garden showcases a diverse collection of aquatic plants, creating a serene oasis in the midst of the bustling city. Take a leisurely stroll through the picturesque pathways, admire the vibrant colors of the flora, and immerse yourself in the tranquility of nature. With its prime location near these landmarks and attractions, Hotel 21 is the perfect base for exploring the vibrant surroundings of Kusatsu-shi, Japan. Whether you are seeking cultural immersion, wellness retreats, or a peaceful nature escape, this hotel offers a convenient and comfortable stay for all travelers.

Convenient Public Transport Stations near Hotel 21

Located in the heart of Kusatsu-shi, Japan, Hotel 21 offers easy access to several nearby public transport stations. Just a short distance away, you will find Minami-Kusatsu Station, making it incredibly convenient for guests to explore the city and its surrounding areas. Whether you're heading to the bustling downtown or planning a day trip to nearby attractions, this station serves as a gateway to your adventures. For those arriving from other cities, Ritto Train Station is another excellent option in close proximity to Hotel 21. This station provides easy connections to major cities such as Kyoto and Osaka, allowing guests to conveniently travel to and from Kusatsu-shi. With frequent train services and a well-connected network, exploring the wider region becomes a breeze. Additionally, Kusatsu Station is also within reach, offering further convenience to guests staying at Hotel 21. This station serves as a major transportation hub, providing access to various train lines and bus services. From here, you can easily navigate your way to popular tourist spots, shopping districts, and cultural landmarks in and around Kusatsu-shi. With these well-connected public transport stations nearby, Hotel 21 is the perfect base for both business and leisure travelers looking to explore Kusatsu-shi and beyond. Whether you're traveling for work or pleasure, the convenience of these stations ensures that you can effortlessly discover all that this vibrant city has to offer.

Diverse Dining Options at Hotel 21

Hotel 21 in Kusatsu-shi is surrounded by a plethora of dining options that cater to various tastes and preferences. Guests can indulge in authentic Japanese cuisine at Edelman, a local favorite known for its fresh seafood and traditional dishes. For those craving international flavors, le ha-non offers a fusion of French and Japanese cuisine, creating a unique dining experience. Seafood lovers will delight in the delectable offerings at Little Mermaid, where they can savor the finest seafood delicacies prepared with meticulous attention to detail. Melon de melon is a must-visit for those with a sweet tooth, offering an array of mouthwatering desserts and refreshing beverages. Additionally, Boulangerie 6 is perfect for a quick bite or a leisurely breakfast, serving freshly baked bread and pastries that are sure to satisfy any craving. With such diverse options just steps away from Hotel 21, guests can embark on a culinary journey without having to venture far from their cozy accommodations.

Shop 'til you drop at Hotel 21's surrounding shopping landmarks

Located in the vibrant city of Kusatsu-shi, Hotel 21 offers easy access to a plethora of shopping landmarks. Just a short stroll away, guests will find themselves at A Square, a bustling shopping center filled with trendy boutiques, stylish cafes, and vibrant entertainment options. For those looking for a more extensive shopping experience, Aeon Mall Kusatsu is just a stone's throw away. This expansive mall boasts a wide range of international and local brands, making it a shopaholic's paradise. And if you're in the mood for some unique finds, Niwa+ is a must-visit. This charming boutique offers a curated selection of artisanal products, including handmade crafts, local artworks, and traditional Japanese souvenirs. With these shopping landmarks right at your doorstep, Hotel 21 is the perfect base for a retail therapy getaway.

Affordable Luxury at Hotel 21: Unbeatable Prices in Kusatsu-shi

When it comes to finding the perfect accommodation in Kusatsu-shi, Hotel 21 stands out as an exceptional choice. Offering a delightful blend of affordability and luxury, this hotel provides an unbeatable average price of $80 per room. Compared to the average price of a hotel room in Kusatsu-shi, which stands at $90, Hotel 21 offers incredible value for money. At Hotel 21, guests can experience the best of both worlds - a budget-friendly stay without compromising on comfort and quality. With its well-appointed rooms, modern amenities, and attentive service, this hotel ensures that every guest enjoys a memorable and relaxing stay. Whether you are a budget-conscious traveler or simply seeking great value, Hotel 21 is the perfect choice for your stay in Kusatsu-shi.

Excellent Service and Spacious Rooms

Hotel 21 in Kusatsu-shi, Japan has received rave reviews from its customers. One of the standout features mentioned by guests is the excellent service provided by the hotel staff. From the moment of check-in to check-out, guests have praised the friendly and helpful nature of the reception staff. They go above and beyond to ensure that guests have a comfortable and enjoyable stay. Another aspect that guests have loved about Hotel 21 is the spacious rooms. Visitors from Kyoto have appreciated the ample space provided in the rooms, allowing them to relax and unwind after a long day of exploring the city. The rooms are well-maintained and equipped with all the necessary amenities, ensuring a comfortable stay for guests. Additionally, the hotel offers free car parking, which is a huge convenience for those traveling by car. Overall, Hotel 21 has received high praise for its excellent service and spacious rooms. Guests have commended the friendly staff and the comfortable accommodations, making it an ideal choice for travelers visiting Kusatsu-shi, Japan.

A Delightful Stay at Hotel 21 in Kusatsu-shi, Japan

Hotel 21 in Kusatsu-shi, Japan has been receiving rave reviews from its delighted guests. With an overall rating of 7.8, this hotel has proven to be a popular choice for travelers seeking a comfortable and enjoyable stay. One of the standout features of Hotel 21 is its excellent value for money, with guests rating it an impressive 8.1. This means that guests not only get to experience top-notch amenities and services but also do so at a reasonable price. When it comes to facilities, Hotel 21 does not disappoint. With a rating of 7.5, guests can enjoy a range of amenities that cater to their needs and preferences. From well-equipped fitness centers to relaxing spa facilities, this hotel ensures that guests have everything they need for a memorable stay. Additionally, the cleanliness of Hotel 21 is highly praised, with a rating of 8.0. Guests can expect spotless rooms and common areas, ensuring a comfortable and hygienic environment throughout their stay. Another aspect that sets Hotel 21 apart is the exceptional staff performance. With a rating of 8.2, the hotel's staff goes above and beyond to provide outstanding service to their guests. From the warm welcome at check-in to the attentive assistance throughout the stay, the staff at Hotel 21 ensures that every guest feels valued and well taken care of. Whether it's recommendations for local attractions or assistance with any requests, the staff is always ready to help, making each guest's experience truly memorable.

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Amenities and facilities

Very good7.6

Facilities

Most talked about facilities

Languages spoken
  • English
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Massage
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Coffee shop
  • Restaurants
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Smoking area
  • Xerox/fax in business center
Land sports
  • Golf course (within 3 km)
Access
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
Sports equipment rental
  • Bicycle rental

Food and dining

Restaurants on site
花水木
  • Cuisine: European

Location

7-10 Wakatake-cho,Kusatsu City,Shiga, Kusatsu, Kusatsu-shi, Japan, 525-0031

Very good7.4

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Guests who wish to have breakfast at the property must make a reservation via Special Request section upon booking. Extra fee will be collected at the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center0km
  • Travel time to airport (minutes)90
Extras
  • Daily Internet/Wi-Fi fee0 JPY
  • Breakfast charge (unless included in room price)850 JPY
The property
  • Year property opened1989
  • Number of floors8
  • Room voltage100
  • Number of rooms 37
  • Most recent renovation2017
  • Non-smoking rooms/floorsyes
Parking
  • Daily parking fee0 JPY

Reviews of Hotel 21 from real guests

Provided by verified guests of

Agoda logo
7.8
  • Room comfort and quality score 9 out of 10 and is a high score in Kusatsu-shi
    Room comfort and quality9.0
  • Service score 8.3 out of 10 and is a high score in Kusatsu-shi
    Service8.3
  • Cleanliness score 8.1 out of 10 and is a high score in Kusatsu-shi
    Cleanliness8.1
  • Value for money score 8.1 out of 10 and is a high score in Kusatsu-shi
    Value for money8.1
  • Facilities score 7.6 out of 10 and is a high score in Kusatsu-shi
    Facilities7.6
  • Location score 7.4 out of 10 and is a high score in Kusatsu-shi
    Location7.4
High score for Kusatsu-shi

Rating

9+ Exceptional (32)
8-9 Excellent (14)
7-8 Very Good (28)
6-7 Good (10)
<6 Below Expectation (13)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 97 verified guest comments
Changed to review page 1
  1. 8.4
    Excellent
    SACHIKO from Japan
    Solo traveler
    Double Non Smoking
    Stayed 3 nights in October 2024

    “Old but comfortable.”

    The building is huge (with other facilities also coexisting) and seems quite old. The layout of the room, along with the steps between the bathroom and the room and the access to the balcony, gives a sense of its age. However, the bathroom has been renovated and was very clean, and the hot water came out smoothly without any issues. Although it was a single room, in addition to the usual desk and chair, there was a low table and two chairs, one of which was a relaxing chair that reached up to my head, allowing me to sit there comfortably while watching TV or reading. The refrigerator was also sufficiently large, and the electric kettle was new and pleasant to use, making for a comfortable living situation. The staff's response was also good. The price isn't "cheap!" but I guess it's reasonable? I wasn't in a car, but there is a spacious flat parking lot, which would be convenient for those with cars. One point to note is that one morning during my three-night stay, the entire hallway smelled of cigarettes, which surprised me. Additionally, the smoking area for the entire building is outside, but it gives off quite a strong smell. I would appreciate it if improvements could be made.

    Reviewed October 30, 2024
    Auto-translated through generative A.I.
  2. 9.2
    Exceptional
    naoki from Japan
    Business traveler
    Twin Non Smoking
    Stayed 1 night in March 2025

    “User-friendly hotel”

    The parking lot can be used for free and is a flat parking area. It is spacious, so I don't think parking will be a problem. The reception staff is very pleasant to deal with. The building is somewhat old, but the rooms are well-maintained. There is a shared microwave and ice machine in the hallway, which was convenient.

    Reviewed March 21, 2025
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  3. 9.6
    Exceptional
    TOMOYASU from Japan
    Group
    Room
    Stayed 1 night in November 2024

    “As accommodation for the sports tournament.”

    I stayed at a place during a tournament held at a pool in Kusatsu City. It felt nostalgic, but it was very spacious and I was able to spend time comfortably with my team members!

    Reviewed November 21, 2024
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  4. 10.0
    Exceptional
    ayako from Japan
    Couple
    Room
    Stayed 1 night in July 2024

    “It was very good.”

    I headed to support my child's match from Saitama and made a reservation on the day to use the facilities. It was very clean, the room was spacious, and there were vending machines, a coin laundry, and an ice maker, which really helped as I could wash my sweaty clothes and prepare my water bottle.

    Reviewed July 31, 2024
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  5. 10.0
    Exceptional
    Takeshi from Japan
    Solo traveler
    Twin Smoking
    Stayed 1 night in February 2024

    “Polite response”

    It was a very convenient location for business trips, being close to the station and nearby convenience stores, supermarkets, and department stores. Additionally, the parking lot is large, allowing for multiple vehicles, so there are no worries about parking even if check-in is delayed.

    Reviewed June 07, 2024
    Auto-translated through generative A.I.
Changed to review page 1

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