This property is in high demand!
10 travelers have booked today.
Awarded as a top choice of Agoda travelers in 2024.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
![Check-in [24-hour]](https://pix10.agoda.net/property/4983365/0/d3a80180fb57572762511a0e6e06ff9d.jpeg?s=1024x768)
Loved the hassle free check-in with complimentary parking.
- Guests have rated this property 9.1/10 on cleanliness
Love the cleanlinesss, spacious of the room
- Guests rated this property 9.0/10 on value for money
Budget friendly and cozy :)
- Many guests have praised the view at this property
Overall, this hotel is very clean and nice even the view.
- To help our travelers make informed and safe travel decisions, Hygiene...
Free Wi-Fi
Car park
Front desk [24-hour]
Family room
Luggage storage
Non-smoking rooms
Convenience store
Air conditioning in public area
10 travelers have booked today.
Based on 7,834 verified reviews
9.2
9.2
9.1
9.1
8.2
Nearest transportation options
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Southmall Jeepney and Shuttle Terminal Station is within 1.79 km
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Pilar Jeepney Station is within 1.83 km
Location rating score
There are 60 places in walking distance!
| Value for money | 9.1 |
| Location rating | 9.2 |
| Nearest airport | Ninoy Aquino International Airport (MNL) |
| Distance to airport | 9.4 km |
While residing at Hop Inn Hotel Alabang Manila, take pleasure in your evening or night out at Barcino, Mulligan's, and Liq-Nuts to make the most out of your nightlife.
Hop Inn Hotel Alabang Manila's policy relating to children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the Property policies section located in the property page for more details.
Verified past guests that have stayed at Hop Inn Hotel Alabang Manila had an average nightly stay of 2 nights at this property.
The typical room rate for Hop Inn Hotel Alabang Manila in the past month is 1797.93 PHP, compared to city's average of 3082.08 PHP.
Hop Inn Hotel Alabang Manila can converse up to 2 languages which includes English for guests that have a preference for this language. Please refer to the Amenities and facilities section and in the Languages spoken category to find out what other languages this property supports.
Past visitors that stayed at Hop Inn Hotel Alabang Manila have given this property a rating of 9.218 for its exceptional location as the primary highlight for their stay.
Verified families with older children that have stayed at this property have given Hop Inn Hotel Alabang Manila an average rating of 9.0. You can look into more in depth customer reviews and comments by filtering for a specific type of verified travelers down in the review section.
Hop Inn Hotel Alabang Manila’s community is Alabang which comprises of popular restaurants such as Wooden Horse Steakhouse - Molito Lifestyle Center, Ramen Yushoken Alabang, and Modern Shanghai Alabang Town Center.

Welcome to Hop Inn Hotel Alabang Manila
Discover a delightful stay at Hop Inn Hotel Alabang Manila, a 3-star hotel located in the vibrant city of Manila, Philippines. With its convenient location and modern amenities, this hotel is the perfect choice for both business and leisure travelers.
Upon arrival, guests are greeted with warm hospitality and efficient service. Check-in begins at 02:00 PM, allowing you to settle in comfortably and start exploring the city at your own pace. The hotel boasts 168 well-appointed rooms, ensuring a comfortable and relaxing stay for every guest. Each room is thoughtfully designed with modern furnishings and amenities, providing a cozy retreat after a day of sightseeing or business meetings.
Hop Inn Hotel Alabang Manila understands the importance of family travel. That's why they have a child policy that allows children between the ages of 0 to 12 to stay free of charge. This makes it an ideal choice for families looking for affordable accommodation without compromising on comfort and convenience. The hotel's friendly staff is always ready to assist with any special requests or arrangements to make your family's stay even more enjoyable.
As you bid farewell to Hop Inn Hotel Alabang Manila, check-out time is until 12:00 PM, giving you ample time to pack up and prepare for your onward journey. The hotel, built in 2018, offers a contemporary and stylish atmosphere, perfect for travelers seeking a modern and comfortable stay.
Book your stay at Hop Inn Hotel Alabang Manila today and experience the best of Manila's vibrant city life while enjoying the comforts of a well-appointed hotel. Whether you're here for business or leisure, this hotel promises a memorable and enjoyable stay for all guests.
Convenience Facilities at Hop Inn Hotel Alabang Manila
Experience utmost convenience and comfort during your stay at Hop Inn Hotel Alabang Manila. This hotel offers a range of convenient facilities to ensure a hassle-free experience for all guests.
Start your day right with the hotel's daily housekeeping service, which ensures that your room is always clean and tidy. Stay connected with the complimentary Wi-Fi available in all rooms and public areas, allowing you to easily browse the internet or catch up on work.
For added convenience, the hotel offers express check-in/check-out services, making your arrival and departure a breeze. Keep your valuables secure with the safety deposit boxes provided, giving you peace of mind throughout your stay.
Need something from the convenience store? Hop Inn Hotel Alabang Manila has got you covered with an on-site convenience store where you can find all your essential items. Additionally, the hotel offers luggage storage facilities, allowing you to safely store your belongings before check-in or after check-out.
Whether you're traveling for business or leisure, Hop Inn Hotel Alabang Manila ensures that your stay is convenient and comfortable with its range of thoughtful facilities.
Convenient Transport Facilities at Hop Inn Hotel Alabang Manila
Hop Inn Hotel Alabang Manila offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. For those arriving by air, the hotel provides airport transfer services, making it easy to reach the hotel upon arrival in Manila. Whether you're a weary traveler or on a tight schedule, this service offers a seamless and comfortable journey from the airport to the hotel.
In addition to airport transfer services, Hop Inn Hotel Alabang Manila also offers an onsite car park for guests who prefer to drive. The hotel understands the importance of providing secure and convenient parking options, and guests can rest assured knowing that their vehicles are well taken care of. Please note that car park charges are applied, ensuring the availability of parking spaces and the overall safety and maintenance of the parking facility.
With these transport facilities in place, Hop Inn Hotel Alabang Manila aims to provide a hassle-free and enjoyable experience for all its guests, regardless of their mode of transportation.
Delicious Dining Options at Hop Inn Hotel Alabang Manila
At Hop Inn Hotel Alabang Manila, guests can indulge in a delightful culinary experience without even leaving the comfort of their rooms. With convenient room service available, you can enjoy a delicious meal or a refreshing beverage at any time of the day. Whether you're craving a hearty breakfast to kickstart your day or a late-night snack to satisfy those midnight cravings, the hotel's room service menu offers a wide range of delectable options to choose from.
In addition to room service, Hop Inn Hotel Alabang Manila also ensures that your dining needs are taken care of with daily housekeeping. The hotel's dedicated staff ensures that your room is cleaned and tidied up on a daily basis, allowing you to relax and enjoy your meals in a clean and comfortable environment. With impeccable attention to detail, the housekeeping team ensures that your dining experience is not only delicious but also hygienic and hassle-free.
Whether you prefer to dine in the comfort of your room or explore the local dining scene, Hop Inn Hotel Alabang Manila has you covered. With room service and daily housekeeping, you can enjoy a memorable stay with exceptional dining facilities at this charming hotel in Manila, Philippines.
Comfortable and Spacious Rooms at Hop Inn Hotel Alabang Manila
Hop Inn Hotel Alabang Manila offers a variety of comfortable and spacious rooms to suit every traveler's needs. Whether you are traveling with your family or on a solo adventure, this hotel has the perfect room for you.
For families, the Family Room is an ideal choice. With a generous size of 30 square meters, this room features two queen beds, providing ample space for everyone to relax and unwind after a long day of exploring the city.
If you are a solo traveler or a couple, the Standard Double Room is a great option. With 16 square meters of space, this room offers a cozy atmosphere with a comfortable double bed, ensuring a good night's sleep.
For those traveling with a friend or colleague, the Standard Twin Room is the perfect choice. With 16 square meters of space and two single beds, this room provides a comfortable and convenient stay for two.
By booking these rooms on Agoda, you can enjoy the best prices and a hassle-free experience. Agoda offers competitive rates and exclusive deals, ensuring that you get the most value for your money. With Agoda's user-friendly platform, you can easily browse and book your preferred room at Hop Inn Hotel Alabang Manila, making your travel planning a breeze.
Discover the Vibrant Charm of Alabang in Manila, Philippines
Nestled in the bustling city of Manila, the vibrant neighborhood of Alabang offers a unique blend of modernity and cultural charm. Known for its upscale shopping malls, thriving business district, and lively nightlife, Alabang is a popular destination for both locals and tourists alike.
One of the highlights of Alabang is its impressive shopping scene. The neighborhood is home to some of the largest and most luxurious shopping malls in Manila, such as Alabang Town Center and Festival Mall. Here, visitors can indulge in a retail therapy session, explore a wide range of international and local brands, and savor delicious cuisines at the numerous restaurants and cafes.
Aside from its shopping allure, Alabang is also a thriving business hub. The neighborhood is home to numerous multinational companies and corporate offices, making it a popular choice for business travelers. With its well-developed infrastructure and accessibility to transportation, Alabang provides a convenient base for both work and leisure.
Convenient Transportation Options from Manila Airports to Hop Inn Hotel Alabang Manila
Located in the bustling district of Alabang in Manila, Philippines, Hop Inn Hotel Alabang Manila offers a comfortable and convenient stay for travelers. If you are arriving at Ninoy Aquino International Airport (NAIA), the hotel is approximately 14 kilometers away, and there are several transportation options available to reach your destination.
One of the most popular and convenient ways to travel from NAIA to Hop Inn Hotel Alabang Manila is by taking a taxi or ride-sharing service. Taxis are readily available at the airport terminals, and ride-sharing apps like Grab can be easily accessed through your smartphone. The journey usually takes around 30 minutes, depending on traffic conditions.
For a more budget-friendly option, you can also take the airport shuttle bus to Alabang. The airport shuttle bus service operates from NAIA Terminal 3 and has regular schedules throughout the day. Once you arrive at Alabang, you can easily find a tricycle or jeepney to take you to Hop Inn Hotel Alabang Manila, which is conveniently located in the heart of the district.
Whether you prefer the convenience of a taxi or the affordability of public transportation, reaching Hop Inn Hotel Alabang Manila from Manila's airports is a breeze. Plan your trip and enjoy a comfortable stay at this well-appointed hotel in the vibrant Alabang district.
Explore the Vibrant Surroundings of Hop Inn Hotel Alabang Manila
Discover a myriad of exciting attractions and landmarks near Hop Inn Hotel Alabang Manila, making it the perfect choice for both business and leisure travelers. Immerse yourself in the thrill of LazerXtreme, a popular laser tag arena that promises an adrenaline-pumping experience for all ages. For those interested in history, a visit to the New Bilibid Prisons Hospital offers a glimpse into the country's penal system.
If you're looking for a spiritual retreat, Mother Teresa Parish Clinic provides a serene environment for reflection and prayer. For families traveling with children, Wise Kids School Parking Area offers a safe and spacious play area where little ones can burn off some energy.
Nature enthusiasts will appreciate the proximity to Ayala Alabang Village, a prestigious residential community surrounded by lush greenery and scenic landscapes. If you're in need of any medical assistance, Laguerta Health Center and E. Olea Dental Clinic are conveniently located nearby.
For those seeking recreational activities, The Palms Country Club is just a short distance away, offering facilities for golf, swimming, and tennis. Fitness enthusiasts can work up a sweat at Raizza Gym, while foodies can indulge in delicious and healthy fare at Real Food. With an array of attractions and landmarks in the vicinity, Hop Inn Hotel Alabang Manila ensures a memorable stay in Manila, Philippines.
Convenient Public Transport Stations near Hop Inn Hotel Alabang Manila
Located in the bustling city of Manila, Hop Inn Hotel Alabang Manila offers easy access to several public transport stations, making it a convenient choice for travelers looking to explore the city. One of the closest stations is the Muntinlupa Station, which is just a short distance away from the hotel. This station provides access to the Metro Rail Transit (MRT) Line 3, allowing guests to easily navigate their way around Manila and visit popular attractions such as Rizal Park and Intramuros.
Another nearby public transport station is the Alabang Railway Station, which is within walking distance from the hotel. This station is part of the Philippine National Railways (PNR) South Commuter Line, providing convenient connections to other parts of Metro Manila. Guests can hop on a train and explore nearby areas such as Makati and Quezon City, or even venture further to the provinces of Laguna and Batangas.
With these public transport stations in close proximity, guests at Hop Inn Hotel Alabang Manila can enjoy the convenience of exploring Manila and its surrounding areas with ease. Whether it's for business or leisure, this hotel serves as a perfect base for travelers looking to make the most out of their stay in the vibrant city of Manila.
A Gastronomic Adventure Awaits
Hop Inn Hotel Alabang Manila is surrounded by a plethora of dining options that will satisfy even the most discerning palates. Just a stone's throw away from the hotel, guests can indulge in the mouthwatering Korean barbecue at Samgyuniku or savor authentic Japanese ramen at Ramen Yushoken Alabang. For those craving a hearty steak dinner, Wooden Horse Steakhouse in Molito Lifestyle Center is the place to be. Manong's Grill offers a taste of Filipino cuisine, while Modern Shanghai in Alabang Town Center serves up delectable Chinese dishes. Pepper Lunch in Alabang Town Center is a must-visit for those who enjoy interactive dining experiences. Tus' Restaurant, Millenium Cuisine, and Southbank Cafe + Lounge are perfect for those looking for a fusion of international flavors. And for the ultimate steak experience, Melo's Steakhouse in Westgate Alabang is a must-try. With such a diverse range of dining options, guests at Hop Inn Hotel Alabang Manila will surely embark on a gastronomic adventure like no other.
Shop 'til You Drop at Alabang's Premier Shopping Destinations
Located in the vibrant district of Alabang, Hop Inn Hotel Alabang Manila is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away from the hotel, you'll find Festival Supermall, a sprawling shopping complex that boasts a wide range of retail outlets, dining options, and entertainment facilities. Whether you're looking for the latest fashion trends, electronics, or home decor, Festival Supermall has got you covered. Another must-visit shopping destination is Alabang Town Center, a premier lifestyle mall that offers a mix of high-end brands, local boutiques, and specialty stores. Here, you can indulge in some retail therapy, catch a movie, or enjoy a delicious meal at one of the many restaurants. For those in search of unique finds and trendy fashion pieces, Landmark Department Store and AllShoppe are the go-to places. From chic clothing to stylish accessories, you'll find everything you need to revamp your wardrobe. If you're a shoe enthusiast, Res Toe Run is a must-visit store that offers a wide selection of footwear for men and women. Lastly, for those looking for a more curated shopping experience, Victory Shopping Center is a hidden gem that houses a variety of specialty shops and local boutiques. With so many shopping landmarks to explore, Hop Inn Hotel Alabang Manila is the perfect base for a memorable shopping spree in Manila.
Affordable Luxury at Hop Inn Hotel Alabang Manila
When it comes to finding the perfect blend of comfort, convenience, and affordability, look no further than Hop Inn Hotel Alabang Manila. With an average price of just $36 per room, this hotel offers exceptional value for money, making it an ideal choice for budget-conscious travelers.
Compared to the average price of a hotel room in Manila, which stands at $57, Hop Inn Hotel Alabang Manila provides a significant cost-saving opportunity without compromising on quality. This means that guests can enjoy all the modern amenities and services they desire, while still having extra cash to explore the vibrant city of Manila.
Hop Inn Hotel Alabang Manila offers a range of room types to suit every traveler's needs, from cozy standard rooms to spacious family rooms. Each room is thoughtfully designed with contemporary furnishings, ensuring a comfortable and relaxing stay. So why pay more for a hotel room in Manila when you can experience affordable luxury at Hop Inn Hotel Alabang Manila? Book your stay today and discover the perfect combination of value and comfort.
Friendly and Accommodating Staff, Clean and Well-Maintained Rooms
Hop Inn Hotel Alabang Manila receives rave reviews for its friendly and accommodating staff. Guests consistently mention the staff's friendliness, courtesy, and helpfulness, making their stay a pleasant and memorable one. The rooms at the hotel are also highly praised for their cleanliness and excellent maintenance. Guests appreciate the cleanliness of the rooms, describing them as clean, quiet, and new. The comfortable beds provide a restful night's sleep, ensuring guests have a great time during their stay. With its well-maintained facilities and attentive service, Hop Inn Hotel Alabang Manila is highly recommended by its satisfied guests.
Exceptional Customer Ratings at Hop Inn Hotel Alabang Manila
Hop Inn Hotel Alabang Manila in Manila, Philippines, has received exceptional customer ratings across various categories. With an impressive overall rating of 8.9, this hotel has consistently delivered outstanding service and comfort to its guests. The hotel's commitment to providing excellent value for money is evident in its impressive rating of 9.0 for value, ensuring that guests feel they are getting the best possible experience without breaking the bank.
The facilities at Hop Inn Hotel Alabang Manila have also received positive reviews, with a rating of 8.0. Guests appreciate the well-maintained and modern amenities available, which contribute to a comfortable and enjoyable stay. The hotel's commitment to cleanliness is reflected in its impressive rating of 9.2 for cleanliness, ensuring that guests can relax in a spotless environment.
Hop Inn Hotel Alabang Manila's location has also been highly praised, with a rating of 9.2. Situated in a convenient and vibrant area of Manila, guests have easy access to various attractions, shopping centers, and dining options. Additionally, the hotel's staff performance has been commended, with a rating of 9.0. The dedicated and friendly staff go above and beyond to ensure that guests have a memorable and pleasant stay, providing exceptional service and assistance throughout their visit.
Excellent8.2
Facilities
Exceptional9.2
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Please take the time to read through the special check-in instructions the property has included and attached in the booking confirmation email. Guests will need to provide different requirements upon verification of the purpose of stay.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
Provided by verified guests of

Excellent
10 most recent verified ratings received by the property
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The hotel's staff is excellent and friendly, providing great care for guests. Rooms offer a clean and comfortable stay, with a relaxing atmosphere. Its location in Madrigal Business Park is ideal, as it is near malls and restaurants like Molito and Alabang Town Center. Guests find the hotel affordable and good value for their money, making for a great experience.
Guests driving to the hotel may find limited on-site parking, requiring payment when unavailable. However, nearby public parking is available.
Did you find this review summary helpful?
I stayed here from March 28-31, 2025, for a working staycation. It's a great budget hotel. I booked a standard double room, but I got there early and the room immediately available was a standard twin. I agreed to switch to the standard twin. The main draw for me, aside from its affordable rates, is its proximity to Alabang Town Center and Molito Lifestyle Center. It's not a big deal for me that the hotel does not have its own in-house restaurant or cafe. There's a 7-11 downstairs, a Family Mart nearby, and all the restaurants and fast-food places one can possibly want just a short walk away. Just a few suggestions, though. (1) Please fix the blind in Room 917. Only one side of the blind can be pulled up while the other side sags. (2) Consider putting a trash can near the water dispenser. On my last morning there, I saw two discarded packets of 3-in-1 coffee on the floor. People can't be trusted to keep common areas neat, so maybe consider putting a trash can there so that people who are preparing instant coffee or noodles or whatever will have somewhere to put their trash in if they can't be bothered to bring it back to the trash cans in their rooms. (3) Have housecleaning staff regularly mop the area around the water dispenser. People who are refilling their water bottles sometimes leave puddles of water around the dispenser. It might cause other guests to slip. Overall, the hotel is nice. It's no-frills, convenient, safe, and affordable accommodation. I found it perfect for my needs. All I wanted was a quiet place to stay while I tried to catch up on my work backlog and walk around ATC and Molito during breaks. Hop Inn fit that bill quite nicely. 10/10 would stay here again, hopefully for a proper staycation (and not a working staycation anymore).
Dear Ms. Ann, A wonderful day to you! Thank you so much for taking the time to share your experience with us! We're delighted to hear that you found our hotel to be a perfect fit for your working staycation, and we appreciate your kind words about our location and affordability. Your suggestions for our service improvement are well appreciated. Rest assured, we will address the issues you've raised, including fixing the blind in Room 917 and the regular mopping of spills near our water stations. I'll discuss with our management about the presence of a trash can near the water dispenser as well. We understand how these small details can make a big difference to our guests. Truly, we're grateful for your thoughtful input. Overall, I'm glad you had a peaceful and productive stay and that you were able to enjoy the nearby attractions during your breaks. Thank you once more and we look forward to welcoming you again for a proper staycation next time! Kind regards, Izza Punzalan Hotel
I stayed for my onsite exams, and it's really near my school, has good facilities, super clean, staff are quick to respond to requests, easy to check in and check out, there is a 7-11 below and a Lawson near so you can easily buy food. They will explain what are the inclusions of your booking so you can manage your expectations. Wifi is also fast, the aircons are working fine. There was a scheduled tiling process during our stay so there was loud noise but they easily offered to transfer us to another room so I was satisfied with their response. There was also no insect whatsoever in our room so I'm glad we stayed here. Their water dispensers are also refilled so guests will not worry about clean drinking water (and can drink instant coffee or eat instant noodles too). The view outside the hotel is also good. Will stay here again for my finals.
Dear Ms. Riann, Greetings from Hop Inn Hotel Alabang! Thank you so much for your wonderful and detailed feedback. We’re truly delighted to know that you had a pleasant and comfortable stay with us during your onsite exams. It’s great to hear that you appreciated our convenient location, clean and well-maintained facilities, responsive staff, and the nearby stores for added convenience. We’re also glad that our team was able to address the noise concern promptly by offering a room transfer, and that you found our WiFi, air conditioning, and water dispensers satisfactory. Your thoughtful comments mean a lot to us, as they reflect exactly what we strive to provide — a worry-free and welcoming experience for every guest. Thank you once again for your trust and kind words. We’re wishing you the best of luck in your finals and look forward to welcoming you back soon. Best regards, Anj Miranda Hotel Manager
We booked Hop Inn because we attended q wedding in Laguna. We chose this hotel over the others in the area because of its value for the money + location. It is very convenient and located in a quiet place in the city. At the same time, it is surrounded by malls and restaurants. Molito and ATC are just 5-10 mins walk. Plus our trip to Laguna was only below 30 minutes! Prior to checking in, I already know what to expect (amenities and lack of toiletries) and that's okay. They have a 7/11 below to make it up for it. We really saved money and time by buying essentials and snacks there. Rooms were clean and cozy good for its price. I would recommend this for budget travelers or those seeking more affordable hotels when attending events in nearby places
Dear Ms. Denisse, Greetings from Hop Inn Hotel Alabang! Thank you for sharing your feedback. We are glad to know that our hotel provided a convenient and comfortable stay for your trip and that you found the location, cleanliness, and value for money to your satisfaction. Your understanding regarding our amenities is greatly appreciated, and we are pleased that the nearby 7-Eleven was helpful during your stay. We hope to have the pleasure of welcoming you again for future trips. Best regards, Anj Miranda Hotel Manager
Spent eight nights at Hop Inn Hotel Alabang Manila while attending to legal family matters, and the experience was as straightforward as it gets. This is a budget hotel that delivers exactly what it promises—nothing more, nothing less. The essentials are covered: efficient air-conditioning, a comfortable bed, and an en suite toilet and bath with strong hot and cold running water (a definite plus). Body wash is provided, and having self-refillable drinking water from a station is a thoughtful touch. However, there's no mini fridge, so keep that in mind if you're planning to store food or drinks. Entertainment options are modest, with a TV offering cable and local channels, enough for unwinding after a long day. Communication is easy—front desk support via WhatsApp or Viber makes inquiries hassle-free. For daily meals, the 7-Eleven downstairs is a convenient solution, especially for a quick bite or a late-night snack. Hop Inn excels in simplicity. If you're looking for a clean, reliable, and no-fuss place to stay, this does the job well. If you need more amenities or a touch of luxury, you might want to look elsewhere. But for an uncomplicated, well-located stay, it’s a solid choice.
Free Wi-Fi in all rooms!
Air conditioning
Smoking area
Convenience store
“Excellent”
At this time, I would hesitate to recommend the hotel, as my wife noticed several things during their recent staycation that could use improvement. To start on a positive note, the front desk staff were friendly and accommodating, and the security personnel were helpful and courteous, especially when assistance was needed with luggage. We appreciated their warm and welcoming attitude. However, there were a few areas that needed attention: 1. Air-conditioning – The air-conditioning unit in their room was not cooling efficiently. My wife had come across similar feedback in previous reviews, and unfortunately, they experienced the same issue. Although a staff member made some adjustments, the cooling only improved slightly, and the room remained warm, especially during the night. 2. Noise in the hallway – There was noticeable noise in the hallway during the early hours of the morning, particularly the sound of doors slamming. This issue has been mentioned in other reviews as well. It’s unclear whether the noise came from other guests or staff, but it affected the quality of our rest. 3. Bathroom ventilation – The bathroom did not have an exhaust fan, which impacted air circulation and overall comfort. 4. Room amenities – While the hotel is rated 3 stars, the amenities could be improved. For comparison, Hotel 101 (also a 3-star hotel) provides a more complete in-room experience, including a refrigerator, microwave, and consistent restocking of toiletries. Housekeeping at that hotel also checks in regularly to ensure rooms are clean and essentials like tissue and trash disposal are managed—even if bed linens are not changed daily. 5. Television signal – The TV signal was often weak, making it difficult to enjoy any programs. 6. Storage and furniture – There was no cabinet provided for clothes—not even a small one—which made it difficult to store belongings properly. The room only had one small table with limited surface area, and the lone chair was a basic monoblock type, offering little comfort or functionality. Overall, while the staff service was commendable, we hope the hotel can focus on improving its amenities and overall comfort for guests. With a few enhancements, the experience could be much more enjoyable.
Dear Mr. Rowell, Thank you very much for taking the time to share your detailed feedback regarding your wife’s recent stay with us. We truly appreciate your balanced review and are pleased to hear that our front desk and security staff made a positive impression. We are, however, genuinely sorry to learn about the concerns your wife encountered. Please be assured that our team strives to address the highlighted concerns particularly on the air-conditioning, hallway noise and television signal. We acknowledge that these need a significant improvement and in fact, we're doing our bests to make necessary upgrade and replacement. Hop Inn Hotels are designed as no frills budget hotel and we thank you for your comments on the bathroom ventilation, room amenities, storage and furniture. Admittedly, some features that can be found in other full-service and apartment type hotels are not present with us and we regret if these impacted your stay. I'll gladly share your kind feedback to our man