Hilton Tokyo Narita Airport

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

456 Kosuge, Narita City, Chiba Pref., Tokyo Narita International Airport, Narita, Japan, 286-0127

Highlights

Free airport transfer

Hot tub

Air conditioning

Daily housekeeping

Blackout curtains

Facilities

Internet access

Swimming pool

Car park

Spa

Front desk [24-hour]

Fitness center

Restaurant

Bar

About us

Hilton Tokyo Narita Airport is the perfect retreat for two travelers, combining traditional charm and modern convenience. Located near Narita Airport and AEON Mall, the hotel offers a luxurious indoor pool, a well-equipped gym, and a diverse a la carte menu. Rooms include air conditioning, a refrigerator, and inviting views, complemented by luxurious toiletries for a rejuvenating stay. Explore nearby Sakura no Yama Park, known for its botanical gardens, just 1.3 km away. Enjoy hassle-free travel with complimentary shuttle service and delightful in-room breakfast. Experience the ideal blend of leisure and accessibility at this exceptional destination. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersUsers are booking a place in Narita every 1 minutes on Agoda.com
Cleanliness 8.6
Service 8.4
Room comfort and quality 8.3
Location 8.1

Based on 1,766 verified reviews

Cleanliness

8.6

Service

8.4

Room comfort and qua...

8.3

Location

8.1

Facilities

8.0

Value for money

7.9

See map

8.1Excellent

Location rating score

Excellent location - 2.36 kilometers from city center
Parking
Available
Popular landmarks
Sora no Eki Sakura Hall
1.3 km
Sakura no yama Park
1.3 km
Naritasan Park
2.9 km
Naritasan Shinsho-ji Temple
3.1 km
AEONMALL Narita
3.4 km
Closest landmarks
J Parking
260 m
Sora no Eki Sakura Hall
1.3 km
Sakura no yama Park
1.3 km
Glissando Golf Club
1.5 km
Mini Stop Parking
1.9 km

Good to know

Value for money7.9
Distance to city center3 km
Location rating8.1

Rooms available at Hilton Tokyo Narita Airport

Excellent
Room comfort & quality

8.3

Junior Suite Twin
...
  • Room size: 50 m²/538 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
King Junior Suite
...
  • Room size: 50 m²/538 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
King Bedroom Suite
...
  • Room size: 70 m²/753 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Royal King Suite
...
  • Room size: 105 m²/1130 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Room
...
  • Room size: 50 m²/538 ft²
  • Mountain view
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Deluxe Twin
...
  • Room size: 35 m²/377 ft²
  • 2 single beds
  • 2 single beds
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Twin Guest Room
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  • Room size: 25 m²/269 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Twin Bedroom Suite
...
  • Room size: 70 m²/753 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Room
...
  • Room size: 50 m²/538 ft²
  • Mountain view
Enter dates to see prices
Queen Guest Room
...
  • Room size: 25 m²/269 ft²
  • 1 queen bed
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

Hilton Tokyo Narita Airport's most popular month where verified guests have stayed the most is in December.

The typical room rate for Hilton Tokyo Narita Airport in the past month is 26314.85 JPY, compared to city's average of 11194.5 JPY.

Past guests that stayed at Hilton Tokyo Narita Airport have given this property a rating of 8.617 for its excellent cleanliness as the major highlight for their stay.

Past solo travelers that have stayed at this property have given Hilton Tokyo Narita Airport an average rating of 8.0. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Verified local travelers that have stayed at this property have given Hilton Tokyo Narita Airport an average rating of 8.9. You can look up on more descriptive customer testimonials, and responses for this property down in the review section.

Hilton Tokyo Narita Airport’s local neighborhood is Tokyo Narita International Airport which consists of popular restaurants such as Restaurant Matsubara, NARITA BOLD KITCHEN, and Issunboh.

More about Hilton Tokyo Narita Airport

More about Hilton Tokyo Narita Airport

Experience Comfort and Convenience at Hilton Tokyo Narita Airport

Nestled just 3 kilometers from the vibrant city center of Narita, the Hilton Tokyo Narita Airport offers an ideal retreat for travelers seeking both comfort and accessibility. With a quick 15-minute journey to the airport, this hotel is perfect for those catching early flights or arriving late into Japan. Established in 1993 and thoughtfully renovated in 2009, the hotel seamlessly blends modern amenities with timeless elegance, ensuring a welcoming stay for every guest. Guests can enjoy flexible check-in from 3:00 PM and a relaxed check-out until 11:00 AM, allowing for a stress-free experience. Families are warmly welcomed, as children aged 1 to 17 can stay free of charge, making it an excellent choice for family travelers. Whether visiting for business or leisure, Hilton Tokyo Narita Airport provides a convenient, comfortable, and family-friendly environment to make your stay memorable.

Relax and Unwind: Entertainment Facilities at Hilton Tokyo Narita Airport

Discover a perfect blend of relaxation and leisure at Hilton Tokyo Narita Airport, where guests can indulge in a variety of entertainment amenities designed to enhance your stay. Unwind at the stylish bar, a sophisticated setting perfect for enjoying expertly crafted cocktails and socializing in a warm, inviting atmosphere. Whether you're winding down after a long journey or celebrating a special occasion, the bar offers a chic retreat with a diverse selection of beverages to suit every taste. For those seeking rejuvenation, the hotel features a luxurious hot tub where you can soak away stress and refresh your senses. Additionally, the on-site salon provides a range of beauty and grooming services, ensuring you look and feel your best during your visit. With these exceptional entertainment facilities, Hilton Tokyo Narita Airport promises a stay filled with comfort, relaxation, and memorable experiences.

Relax and Stay Active at Hilton Tokyo Narita Airport’s Sports Facilities

Discover the perfect balance of relaxation and fitness at Hilton Tokyo Narita Airport, where guests can enjoy a refreshing indoor pool that provides a serene escape from travel fatigue. Whether you want to unwind after a long flight or start your day with a invigorating swim, the indoor pool offers a comfortable and inviting environment to relax and rejuvenate. The pool’s tranquil ambiance and modern amenities make it an ideal spot for leisure and wellness during your stay. For those committed to maintaining their fitness routines, the hotel features a well-equipped fitness center. Designed to cater to all levels of workout enthusiasts, the fitness center boasts a range of modern exercise equipment, allowing guests to stay active and energized. Whether you prefer cardio, strength training, or a combination of both, the fitness center provides a convenient and accessible space to keep up with your fitness goals while traveling. Experience a seamless blend of leisure and wellness at Hilton Tokyo Narita Airport’s sports facilities.

Exceptional Convenience Facilities at Hilton Tokyo Narita Airport

Experience unparalleled comfort and ease during your stay at Hilton Tokyo Narita Airport, where a range of convenient facilities are designed to cater to every guest's needs. Enjoy the flexibility of 24-hour room service, allowing you to indulge in delicious meals or refreshments at any hour, and benefit from reliable Wi-Fi access in public areas to stay connected throughout your visit. For added peace of mind, safety deposit boxes are available to securely store your valuables, while daily housekeeping ensures your room remains pristine and welcoming. Additional amenities such as laundry services and luggage storage provide extra convenience, making your stay hassle-free whether you're here for business or leisure. The attentive concierge team is always ready to assist with your requests, ensuring that your experience is seamless and enjoyable from arrival to departure. Hilton Tokyo Narita Airport truly combines comfort and practicality to make your stay as effortless as possible.

Seamless Airport Transfers and Shuttle Service at Hilton Tokyo Narita Airport

Experience ultimate convenience with Hilton Tokyo Narita Airport’s dedicated airport transfer services, designed to make your journey as smooth as possible. Whether you're arriving or departing, our efficient transfer options ensure you reach the airport swiftly and comfortably, allowing you to start or end your trip stress-free. The hotel’s well-coordinated transfer arrangements are perfect for travelers seeking a hassle-free connection to Narita International Airport. In addition to private transfers, guests can take advantage of our complimentary shuttle service, which operates regularly to and from the airport. This convenient shuttle ensures quick and easy access between the hotel and the airport terminals, making your travel experience more comfortable and efficient. Trust Hilton Tokyo Narita Airport to provide reliable transportation options that keep you connected and on schedule throughout your stay.

Luxurious and Comfortable Room Facilities at Hilton Tokyo Narita Airport

Experience ultimate comfort in the spacious rooms of Hilton Tokyo Narita Airport, thoughtfully equipped with modern amenities to ensure a relaxing stay. Each room features air conditioning and blackout curtains to create a serene environment, while a separate living room offers added space for relaxation. Enjoy a range of entertainment options with in-house movies and satellite/cable TV, all accessible via a sleek television. For your convenience, the rooms come with a refrigerator, mini bar, coffee and tea maker, and complimentary tea, allowing you to unwind and refresh at any time. Indulge in the luxurious touches that make your stay special, such as plush bathrobes, quality toiletries, and a hair dryer. Step out onto the balcony or terrace to take in the views, or start your day with a complimentary newspaper delivered to your door. Whether you're here for business or leisure, Hilton Tokyo Narita Airport provides a seamless blend of comfort and convenience to enhance your stay.

Exceptional Dining Experience at Hilton Tokyo Narita Airport

Discover a world of culinary delights at Hilton Tokyo Narita Airport, where convenience meets gourmet excellence. Guests can enjoy the comfort of 24-hour room service, allowing you to indulge in delicious meals anytime, whether you're arriving late or craving a midnight snack. Start your day with a hearty breakfast buffet, featuring a wide array of fresh, flavorful options to energize your morning. For those seeking a more traditional dining experience, the hotel’s onsite restaurant offers a sophisticated setting to savor expertly crafted dishes made from high-quality ingredients. Complementing the dining options, daily housekeeping ensures your stay remains comfortable and pristine, while the availability of room service means you can relax in the privacy of your room and enjoy a meal tailored to your preferences. Whether you’re traveling for business or leisure, Hilton Tokyo Narita Airport’s diverse dining facilities promise a convenient and satisfying culinary journey, making your stay truly memorable.

Elegant and Spacious Room Options at Hilton Tokyo Narita Airport

Discover a variety of thoughtfully designed rooms at Hilton Tokyo Narita Airport, each offering a perfect blend of comfort and style. Choose from options like the Queen Deluxe Room on a high floor with stunning airport views, or opt for the Deluxe Twin rooms with two single beds for added flexibility. For those seeking more space, the Junior Suite Twin provides 50 square meters of luxurious comfort, while the King Bedroom Suite and Royal King Suite offer expansive living areas of 70 and 105 square meters respectively, complete with elegant furnishings and premium amenities. The hotel also features accessible rooms and a range of twin and queen bed configurations, ensuring every guest finds their ideal retreat.

Convenient Access to Tokyo Narita International Airport in Narita, Japan

Nestled just a short distance from the bustling Tokyo Narita International Airport, the Hilton Tokyo Narita Airport offers travelers unmatched convenience and comfort. The hotel’s prime location makes it an ideal starting point for both business trips and leisure adventures, providing easy access to the airport terminals via complimentary shuttle services. As you step outside, you'll find yourself immersed in the serene ambiance of Narita City, a charming town rich in cultural heritage and traditional Japanese charm. The surrounding area of Narita is a captivating blend of history and modernity. Visitors can explore the iconic Naritasan Shinshoji Temple, a historic Buddhist temple complex renowned for its beautiful architecture and tranquil gardens. For those interested in local culture and cuisine, the vibrant streets near the temple are lined with cozy cafes, traditional shops, and authentic eateries serving delicious Japanese delicacies. Whether you're here for a quick layover or a longer stay, the vibrant atmosphere of Narita offers a perfect glimpse into Japan’s rich cultural tapestry.

Seamless Transfers from Narita Airport to Hilton Tokyo Narita Airport

Traveling from Narita International Airport to the luxurious Hilton Tokyo Narita Airport is both convenient and effortless. Upon arrival, guests can choose from a variety of transportation options to suit their schedule and preferences. The most popular choice is the Hilton’s own complimentary shuttle bus, which runs frequently between the airport terminals and the hotel, ensuring a smooth and hassle-free transfer. The shuttle departs regularly from both Terminal 1 and Terminal 2, making it an ideal choice for travelers seeking comfort and efficiency after a long flight. For those preferring a more personalized experience, taxis and private transfer services are readily available outside the arrivals area. A taxi ride offers a quick and direct route to the hotel, typically taking around 10 minutes, depending on traffic conditions. Alternatively, several reliable shuttle and limousine services can be pre-arranged for a more luxurious and tailored journey. Whether you choose the hotel’s complimentary shuttle, a taxi, or a private transfer, reaching Hilton Tokyo Narita Airport from Narita International Airport is straightforward, allowing you to start your stay in Japan with ease and comfort.

Discover Iconic Attractions Near Hilton Tokyo Narita Airport

Conveniently situated near some of Narita's most renowned landmarks, Hilton Tokyo Narita Airport offers guests easy access to a blend of spiritual, cultural, and natural attractions. Just a short distance away is the historic Naritasan Shinsho-ji Temple, a revered Buddhist temple known for its stunning architecture and peaceful grounds, perfect for a serene stroll or spiritual reflection. Stroll along Naritasan Omote Sando, a charming street lined with traditional shops and eateries, offering a taste of local culture and souvenirs. For nature lovers and photography enthusiasts, the scenic Naritasan Park and Sakura no Yama Park provide lush landscapes and breathtaking views, especially during cherry blossom season. Aviation enthusiasts can visit the Narita International Airport Terminal 1 5F Observation Deck or the Observation Deck at Terminal 2 to enjoy panoramic views of arriving and departing aircraft. Additionally, the nearby Narita Yume Farm and Sanrizuka Sakura no Oka offer delightful outdoor experiences, while the Sora no Eki Sakura Hall serves as a hub for local events and cultural activities, making the area vibrant and engaging for all visitors.

Convenient Public Transport Options Near Hilton Tokyo Narita Airport

Located just a short distance from key transportation hubs, Hilton Tokyo Narita Airport offers exceptional access to Narita's extensive rail network. Guests can easily reach the Narita Train Station and Narita Airport Train Station, both serving as vital gateways to Tokyo and beyond. The nearby Narita Express (NEX) provides swift, comfortable travel directly to central Tokyo, making it effortless for travelers to explore the city or reach their destinations with ease. In addition to these major stations, the hotel is conveniently situated near several local stops such as Narita Airport Terminal 2, Narita Yukawa, Kozunomori, Keisei-Narita, Namegawa, Shimosa-Kozaki, and Higashi-Narita. These stations connect guests to various local and regional lines, offering seamless access to Narita’s surrounding areas and attractions. Whether arriving from the airport or heading out for sightseeing, guests will find the surrounding public transport options highly accessible and reliable, ensuring a smooth and stress-free journey.

A Culinary Journey Around Hilton Tokyo Narita Airport

Guests seeking diverse and authentic Japanese flavors will find a delightful array of dining options near the hotel. Savor fresh sushi at Sushi Kyotatsu Narita Airport Terminal 1 Post Security Zone or indulge in traditional eel dishes at Unagi Shinkawa. For a taste of local specialties, visit Keawjai Narita or explore the unique offerings at Ramen Shop Nemoto. Those craving casual dining can enjoy the relaxed atmosphere at Teco Teco or experience the flavorful cuisine at CASUAL RESORT DINING SERENA. For a true regional experience, Yonagura Shokudo offers a taste of Okinawan cuisine, while Ohsama-no-Maguro Shokudo specializes in premium tuna dishes. Lastly, Kawatoyo Narita provides expertly prepared Japanese seafood in a welcoming setting, making the area a haven for food lovers eager to explore authentic Japanese gastronomy.

Shopping Landmarks Near Hilton Tokyo Narita Airport

Discover a delightful array of shopping destinations just moments from Hilton Tokyo Narita Airport. Indulge your sweet tooth at Coeur de Chocolat or explore traditional Japanese flavors at Fujikura Shoten. For a taste of local culture, visit Konnichiwa and Kuramoto Chokubaiten Chomeisen, offering unique regional products. Satisfy your curiosity at Nabeya Gengoemon and Peanuts no Kimuraya, where specialty goods await. For authentic Japanese treats, stop by Rice Cake Store Hayashida and Sake Store CYOUMEISEN, perfect for souvenir shopping. Don’t miss the Narita Yokan Information Centre, a great spot to learn about and purchase Narita’s famous yokan jelly. These shopping landmarks provide a wonderful opportunity to immerse yourself in local culture and bring home memorable keepsakes.

Luxury Meets Affordability: Hilton Tokyo Narita Airport's Competitive Pricing

The Hilton Tokyo Narita Airport offers a premium stay experience with room rates ranging from $201 to $250 per night, positioning it as a luxurious choice for travelers seeking comfort and convenience. While this price range is higher than the average hotel room in Narita, which typically costs between $101 and $150, guests are assured of exceptional service, modern amenities, and a prime location close to the airport. This makes the Hilton an ideal option for those who value both quality and accessibility during their visit. Compared to other hotels in Narita, the Hilton's pricing reflects its status as a top-tier establishment, providing a level of comfort that justifies the premium. For travelers looking for a more budget-friendly stay, many other local options are available within the average price range. However, for those willing to invest a little more for added luxury and convenience, the Hilton Tokyo Narita Airport stands out as a premier choice, offering a seamless blend of elegance and practicality.

Exceptional Stay at Hilton Tokyo Narita Airport

Guests consistently praise Hilton Tokyo Narita Airport for its excellent service, spacious and clean rooms, and friendly, polite staff. The hotel offers a seamless experience with efficient staff and a warm hospitality that makes every stay enjoyable. Visitors appreciate the convenient location just a 10-minute bus ride from the airport, complemented by regular shuttle services to and from the train station, making travel hassle-free. The hotel’s amenities are highly rated, with guests enjoying delicious food options and well-maintained facilities. The large rooms provide comfort and relaxation, while the attentive staff ensures a pleasant and memorable stay. Overall, Hilton Tokyo Narita Airport is highly recommended for travelers seeking comfort, convenience, and top-notch service.

Exceptional Guest Satisfaction at Hilton Tokyo Narita Airport

Guests consistently praise Hilton Tokyo Narita Airport for its outstanding overall experience, reflected in an impressive 8.2 rating. The hotel excels in cleanliness, earning a high score of 8.6, which contributes to a fresh and inviting atmosphere throughout the property. Its well-maintained facilities and thoughtful amenities further enhance guests' comfort, supported by a solid 8.3 rating for comfort and an 8.4 rating for staff performance, highlighting the attentive and professional service provided by the team. While the food and dining options receive a slightly lower score of 7.3, guests still appreciate the convenience and quality available, especially given the hotel’s prime location with an 8.1 rating. The value offered by the hotel is rated at 7.9, indicating that visitors find it to be a worthwhile choice for both leisure and business travelers seeking a comfortable stay near Narita Airport. Overall, Hilton Tokyo Narita Airport stands out as a highly recommended destination for travelers seeking exceptional service, cleanliness, and modern facilities.

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Amenities and facilities

Very good8.0

Facilities

Most talked about facilities

Languages spoken
  • English
  • Japanese
Accessibility
  • Elevator
  • Facilities for disabled guests
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms! unavailable
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [indoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Restaurants
  • Room service [24-hour]
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Food delivery
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shrine
  • Smoking area
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [on-site]
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Free bottled water unavailable
  • Non-smoking
  • TV

Food and dining

Restaurants on site
テラス レストラン
  • Cuisine: International
日本料理 松風
  • Cuisine: Japanese, Sushi
中国料理 梅園
  • Cuisine: Chinese

Location

456 Kosuge, Narita City, Chiba Pref., Tokyo Narita International Airport, Narita, Japan, 286-0127

Excellent8.1

Location

What's nearby

Popular landmarks
  • Sora no Eki Sakura Hall
    1.3 km
  • Sakura no yama Park
    1.3 km
  • Naritasan Park
    2.9 km
  • Naritasan Shinsho-ji Temple
    3.1 km
  • AEONMALL Narita
    3.4 km
  • Naritasan Omote Sando
    3.4 km
  • Observation Deck at Narita Airport Terminal 2
    3.6 km
  • Narita International Airport Terminal 1 5F Observation Deck
    3.6 km
  • Sanrizuka Sakura no Oka
    5.5 km
  • Narita Yume Farm
    10.2 km
Nearby landmarks
  • J Parking
    260 m
  • Sora no Eki Sakura Hall
    1.3 km
  • Sakura no yama Park
    1.3 km
  • Glissando Golf Club
    1.5 km
  • Mini Stop Parking
    1.9 km
  • Sei Maria Memorial Hospital
    2.0 km
  • Horinouchi
    2.0 km
  • Taiheiyo Club Narita Course
    2.3 km
  • Toyomi Park Golf Course
    2.6 km
  • Aeon mall 2
    2.8 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 1-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • [Facility Usage Charge]
    Fitness Center : Free
    Swimming Pool & Sauna (Over 13 years old) : 1,620JPY / day
    Swimming Pool & Sauna (Under 12 years old) : 810JPY / day
  • Children in elementary school or below stay free when sharing a bed with a parent or guardian. Older children are considered adults. For triple occupancy or when older children are included, extra bed and/or breakfast charges will apply.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Distance from city center3 km
  • Travel time to airport (minutes)15
  • Airport transfer fee0 JPY
Extras
  • Daily Internet/Wi-Fi fee1750 JPY
  • Breakfast charge (unless included in room price)3800 JPY
The property
  • Year property opened1993
  • Number of floors12
  • Room voltage100
  • Most recent renovation2009
  • Non-smoking rooms/floorsno
Parking
  • Daily parking fee500 JPY

Property announcements

Complimentary use of a shuttle service is available at the hotel (subject to the hotel's terms and conditions).

Reviews of Hilton Tokyo Narita Airport from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.1

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.8
  • 9.2
  • 6.4
  • 9.6
  • 9.6
  • 8.8
  • 8.8
  • 8.8
  • 8.4
  • 10

Most recent

  • Cleanliness score 8.6 out of 10 and is a high score in Narita
    Cleanliness8.6
  • Service score 8.4 out of 10 and is a high score in Narita
    Service8.4
  • Room comfort and quality score 8.3 out of 10 and is a high score in Narita
    Room comfort and quality8.3
  • Location score 8.1 out of 10 and is a high score in Narita
    Location8.1
  • Facilities score 8 out of 10 and is a high score in Narita
    Facilities8.0
  • Value for money score 7.9 out of 10 and is a high score in Narita
    Value for money7.9
High score for Narita

Rating

9+ Exceptional (164)
8-9 Excellent (112)
7-8 Very Good (142)
6-7 Good (68)
<6 Below Expectation (64)

Review summary

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The hotel staff have been highly praised by many reviewers for their friendly and helpful service. Guests have found the free shuttle service from Narita airport to be convenient, with positive feedback. The breakfast selection and room service have both received good reviews. The rooms are spacious and clean, with good amenities and have garnered positive feedback. The hotel's location, close to Narita airport and AEON Mall, has been a plus for many guests.

Limited dining choices, but positive guest feedback for this hotel.

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Showing 550 verified guest comments
Changed to review page 1
  1. 8.8
    Excellent
    Anca from Romania
    Couple
    Queen Guest Room
    Stayed 1 night in September 2025

    “Good”

    The hotel is clean, but it feels a bit worn out, probably because of the heavy guest traffic. We actually got a nice surprise – an upgrade to the Royal Suite due to the high occupancy. Honestly, it felt more like a huge apartment: two bathrooms, a massive living room, a kitchenette, and even two dressing rooms. The downside is that you can still notice a musty, old smell, most likely from the very dated furniture. What I really appreciated though is the free shuttle bus running every 20 minutes, both to the airport and to Narita city center, where you’ll find lots of restaurants and shops.

    Reviewed September 16, 2025

    Thank you for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again in the near future visit to Narita.

    Responded September 20, 2025
    Hilton Tokyo Narita Airport
  2. 8.8
    Excellent
    Roland from Australia
    Solo traveler
    Queen Guest Room
    Stayed 1 night in September 2025

    “Great Hotel for Airport Transfer ”

    Very close to the airport with free airport transfer. No shops or restaurants around. Spotlessly clean and friendly helpful staff. Nice bar/restaurant. I loved the Negroni cocktail...

    Reviewed September 22, 2025

    Thank you for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again in the near future visit to Narita.

    Responded September 24, 2025
    Hilton Tokyo Narita Airport
  3. 9.6
    Exceptional
    Victor from Philippines
    Solo traveler
    Twin Guest Room
    Stayed 1 night in April 2023

    “One night stay”

    The Hilton was very comfortable and convenient to Narita because of the nice shuttle bus. It picks up at Terminal 1 and 2 every half hour during most of the day. When I made the reservation, I did not know where and when to meet the shuttle. I feel like they should notify you if that information by email when you make the reservation. The bed was very comfortable - perhaps a little soft by Asian standards and a little firm by western standards. The room was spacious and the bathroom was very nice. I had dinner at the restaurant, and the lemon pepper chicken was delicious. I didn’t have the breakfast buffet because it didn’t open until 6:30 and I left in the shuttle before that time. There is a 7-11 in the lobby, which is very convenient. I think they have a shuttle to the mall, but I did not try that. All in all - a comfortable and convenient stay.

    Reviewed April 09, 2023

    Thank you for taking the time to offer your feedback. We hope to see you again in the near future visit to Narita.

    Responded April 09, 2023
    Hilton Tokyo Narita Airport
  4. 8.4
    Excellent
    Sze from Hong Kong SAR, China
    Couple
    Superior Twin
    Stayed 1 night in September 2025

    “Traditional international hotel brand”

    Convenient and comfortable to shag for a night to take a rest after or before taking a flight at the Narita Airport.

    Reviewed October 01, 2025

    Thank you for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again in the near future visit to Narita.

    Responded October 02, 2025
    Hilton Tokyo Narita Airport
  5. 10.0
    Exceptional
    yingyingYingyingWang from Australia
    Family with young children
    Twin Guest Room
    Stayed 1 night in July 2024

    “Thanks for the huge favour by Hilton staff ”

    Hotel was great, clean, comfortable linens, convenience. I left my laptop in the hotel room. When I realised it I was already passed the boarder. Airport staff helped me to call Hilton staff. Thankfully it was found by the staff and it delivered to me without any hassle. I am so appreciate about Hilton staff and the staff at the airport lounge. Grateful for the great support in a foreign country.

    Reviewed July 13, 2024

    Thank you for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again in the near future visit to Narita.

    Responded July 31, 2024
    Hilton Tokyo Narita Airport
Changed to review page 1

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