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Hard Rock Hotel Bali
Hard Rock Hotel Bali
Hard Rock Hotel Bali
Hard Rock Hotel Bali
Hard Rock Hotel Bali
Hard Rock Hotel Bali
Hard Rock Hotel Bali

Removed from saved list

8.4

Excellent

4,186 reviews

4,186 reviews

Swimming Pool72
Breakfast62
Housekeeping59
See map

9.1

Exceptional

Location rating score

Exceptional location - 30 meters to the beach
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Kuta Beach

30 m

Kuta Shopping Street

160 m

Kuta Square

190 m

Kapal Laut

230 m

KutaBEX

240 m

Popular landmarks
Waterbom Bali

650 m

Seminyak Beach

4.1 km

Sanur Beach

9.1 km

Nusa Dua Beach

9.8 km

Tanah Lot Temple

14.5 km

Closest landmarks
Bali Sea Turtle Society (BSTS)

110 m

Centerstage Lobby Bar

140 m

Chemist

280 m

Kingdom Leather and Tailor

310 m

GP Bali Tour - Day Tours & Activities

310 m

Newly renovated

Hard Rock Hotel Bali

Jalan Pantai, Banjar Pande Mas, Kuta, Bali, Indonesia, 80361 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Kuta part of Bali, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Sacred Monkey Forest Sanctuary as well as Kuta Beach nearby. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Located in heart of Bali

Check-in [24-hour]

Airport transfer

Excellent breakfast

470 meters to Kuta Beach

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Staff Vaccination
Hygiene Plus
97% of staff fully vaccinated

97% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Kids club

Fitness center

Free Wi-Fi in all rooms!

Luggage storage

This property is in high demand!

12 travelers have booked today.

Value for money7.8
Distance to city center9.8 km
Location rating9.1
Nearest airportNgurah Rai International Airport (DPS)
Distance to airport2.7 km

Rooms available at Hard Rock Hotel Bali

Excellent
Room comfort & quality

8.2

Deluxe Room
...
  • Room size: 32 m²/344 ft²
  • Balcony/terrace
  • 2 queen beds or 1 king bed
Enter dates to see prices
Deluxe Premium Room
...
  • Room size: 32 m²/344 ft²
  • Balcony/terrace
  • 2 queen beds
Enter dates to see prices
Deluxe Suite Room
...
  • Room size: 64 m²/689 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Loft Room
...
  • Room size: 43 m²/463 ft²
  • Balcony/terrace
  • 3 queen beds
Enter dates to see prices
Family Kids Suite
...
  • Room size: 64 m²/689 ft²
  • Balcony/terrace
  • 1 bunk bed and 1 king bed
Enter dates to see prices
Rockstar Suite
...
  • Room size: 128 m²/1378 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Deluxe Premium Double or Twin Room with Pool Access
...
  • Room size: 32 m²/344 ft²
  • 2 double beds or 1 king bed
Enter dates to see prices
luxury kid suite
...
  • Room size: 128 m²/1378 ft²
  • Shower
  • 1 bunk bed and 1 king bed
Enter dates to see prices
Deluxe Courtyard Room
...
  • Room size: 32 m²/344 ft²
  • Courtyard view
  • 2 queen beds or 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Balcony/terrace
  • Smoking allowed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hard Rock Hotel Bali?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hard Rock Hotel Bali?

Hard Rock Hotel Bali is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 260000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Hard Rock Hotel Bali has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Bali with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hard Rock Hotel Bali?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Hard Rock Hotel Bali. A selection of food types including western, full american and asian breakfast options is available for guests. Adults can enjoy breakfast offered with an additional charge of 225000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hard Rock Hotel Bali?

Hard Rock Hotel Bali features 4 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Hard Rock Hotel Bali?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Hard Rock Hotel Bali. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for wireless internet, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, flower petals are available upon request.

Can business events be hosted at Hard Rock Hotel Bali?

On-site venues and convenient event services make Hard Rock Hotel Bali an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Hard Rock Hotel Bali?

Hard Rock Hotel Bali does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Hard Rock Hotel Bali?

Hard Rock Hotel Bali’s neighborhood is Kuta which includes popular restaurants such as Headquarters Restaurant and Lounge, Jamie's Italian Bali and Sailfin Restaurant.

What popular shopping places are close to Hard Rock Hotel Bali?

Located in the Kuta area, Hard Rock Hotel Bali is close to great shopping choices like Beachwalk Shopping Center Kuta, Discovery Shopping Mall and Kuta Shopping Street.

What are popular attractions near Hard Rock Hotel Bali?

Hard Rock Hotel Bali is located in Kuta area, which is famous for attractions such as Waterbom Bali, Ground Zero Monument and Kuta Square.

What popular beaches are close to Hard Rock Hotel Bali?

Hard Rock Hotel Bali is located in the Kuta area, which includes Kuta Beach, Tuban Beach and Jerman Beach.

What popular natural sightseeing spots are close to Hard Rock Hotel Bali?

Hard Rock Hotel Bali is located within Kuta, which makes it conveniently close to natural sights including Endless Summer and Karya Transport - Private Day Tours.

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See map

Explore the neighborhood

What people love about Hard Rock Hotel Bali

  • 9.6

    Exceptional
    Location

    "The hotel located close to the beach and there’s a lot of restaurants as well near the hotel."

    shintia

    |

    October 1, 2022

  • 9.2

    Exceptional
    Staff 

    "Great hotel, staff were tremendous."

    Kim

    |

    September 30, 2022

  • 10

    Exceptional

    "Great facilities, kids running around everywhere and plenty for them to do"

    david

    |

    September 29, 2022

Property ranking|Compared to 10,089 Bali properties
See all rankings
Location score
9.1/10
Room comfort score
8.2/10
Room size
61 sqm.
Service score
8.6/10
Better than
98
%
of Bali properties
Better than
95
%
of Bali properties
Bigger than
93
%
of Bali properties
Better than
92
%
of Bali properties
Overall rating:

8.4

Excellent
4,186 reviews
Cleanliness
8.3
Facilities
8.8
Location
9.1
Read all reviews >
What travelers say they love:
Beautiful pool, sparking clean and great vibe.
chit from Australia
Couple
More about Hard Rock Hotel Bali

More about Hard Rock Hotel Bali

Hard Rock Hotel Bali

Make everyday special with all that Bali has to offer with a stay at Hard Rock Hotel Bali.
Enjoy all that Hard Rock Hotel Bali has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Bali is made even more convenient with the taxi services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Hard Rock Hotel Bali. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Hard Rock Hotel Bali provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at Hard Rock Hotel Bali, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find in-room video streaming and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Every day at Hard Rock Hotel Bali begins with a delicious complimentary breakfast. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the karaoke rooms and bar.
Fill your days with the array of activities and facilities offered at Hard Rock Hotel Bali. A beach that's accessible right from the hotel puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the massage, hot tub, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool.
At Hard Rock Hotel Bali, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's games room. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Don't spend all your time inside while in Bali! Chill out in the beach or just watch the waves on warm days at Kuta Beach located 470 m away.


Reasons to stay here

Compared to other accommodations in Bali, facilities here are rated higher than 96% of them.
Compared to the city's accommodation options, this hotel scored higher than 97% of them for food and dining.
Guests who stayed at this hotel have scored it higher than 98% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.8

Most talked about facilities

Swimming Pool

385 mentions

Breakfast

187 mentions

Beach

116 mentions

Food & Dining

64 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Indonesian
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Fitness center
  • Game room
  • Garden
  • Hot tub
  • Karaoke
  • Massage
  • On-site entertainment
  • Pool facilities
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tours
  • Water park

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Bar
  • Bottle of water
  • Breakfast [free]
  • Coffee shop
  • Fruits/snacks
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Blackout curtains
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Free welcome drink
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • LAN Internet in room [free]
  • Laptop safe box
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Reading light
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Window
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Buffet
Restaurants on site

Hard Rock Cafe Bali

  • Cuisine: American, Asian, Indonesian

Starz Diner

  • Cuisine: Asian, Indian, Indonesian
  • Menu: Buffet

Splash Bistro

  • Cuisine: Mediterranean, Pizza

Jamie Oliver Kitchen

  • Cuisine: Italian, Pizza
Location
Jalan Pantai, Banjar Pande Mas, Kuta, Bali, Indonesia, 80361
Exceptional
Location

9.1

Airports

  • Ngurah Rai International Airport (DPS)
    2.7 km 29 min drive
  • Banyuwangi Airport (BWX)
    102.1 km

Public transportation

  • Tegal Sari Bus Terminal
    7.9 km 29 min drive
  • Bemo Gunung Agung Bus Terminal
    8.6 km 32 min drive

Hospital or clinic

  • Chemist
    280 m

Shopping

  • Beachwalk Shopping Center Kuta
    640 m

Convenience store

  • Alfamart
    520 m 18 min drive

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Kuta Beach
    30 m
  • Waterbom Bali
    650 m
  • Seminyak Beach
    4.1 km
  • Sanur Beach
    9.1 km
  • Nusa Dua Beach
    9.8 km
  • Tanah Lot Temple
    14.5 km
  • Uluwatu Temple
    15.1 km
  • Sacred Monkey Forest Sanctuary
    24.7 km
  • Campuhan Ridge Walk
    26.1 km
  • Tegallalang Rice Terrace
    34.3 km

Nearby landmarks

  • Kuta Beach
    30 m
  • Bali Sea Turtle Society (BSTS)
    110 m
  • Centerstage Lobby Bar
    140 m
  • Kuta Shopping Street
    160 m
  • Kuta Square
    190 m
  • Kapal Laut
    230 m
  • KutaBEX
    240 m
  • Foodmart Gourmet
    250 m
  • Kuta Art Market
    250 m
  • Kuta Leather and Tailor
    250 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-16 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 17 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out from12:00
  • Check-out until12:00

Getting around

  • Airport transfer fee260000 IDR
  • Distance from city center9.8 km
  • Travel time to airport (minutes)18

Extras

  • Breakfast charge (unless included in room price)225000 IDR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors4
  • Number of restaurants4
  • Number of rooms 418
  • Room voltage220
  • Year property opened1998
  • Most recent renovation2020

Parking

  • Daily parking fee0 IDR
Property announcements

Nyepi Day

Please be informed that Bali island celebrates Nyepi (Silent) Day each year on below dates. The Nyepi (Silent) Day is a day of absolute silence throughout the island. No outdoor activities are allowed including check in and check out from hotels.
Dates affected: March 17, 2018 | March 7, 2019 | March 25, 2020 | March 14, 2021 | March 3, 2022 | March 22, 2023

Reviews of Hard Rock Hotel Bali from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.3
Facilities8.8
Location9.1
Room comfort and quality8.2
Service8.6
Value for money7.8
High score for Bali
Rating
9+ Exceptional (1,092)
8-9 Excellent (602)
7-8 Very Good (548)
6-7 Good (255)
<6 Below Expectation (302)
Time of the year
Mar - May (696)
Jun - Aug (876)
Sep - Nov (588)
Dec - Feb (639)
All guests (3,861)
All room types
All languages

Show reviews that mention 

Showing 2,799 verified guest comments
12345
10.0
Exceptional
Sandra from Indonesia
Couple
Deluxe Room
Stayed 2 nights in November 2020

Exceptional! ”

We stayed for 3 nights and we want to stay longer if we could! The location is perfect, just in front of Kuta beach, many restaurants and shops around but since Covid most of the closed. In normal condition it would be even nicer. The hotel is huge, our room (Deluxe) is quite spacious for couple, very clean, modern, and has that new vibe since it has just being renovated earlier this year. Bed is super comfy and clean, bathroom is large and that shower is soooo nice. Amenities all good, movies choices in the room are very good! We have balcony and we couldn’t find anything bad about this hotel. The POOL!!! Amaaazzzing so big and the water is clear and clean, they even have the one with sands! So fun to spend time in the pool all day. Breakfast is good too. Overall, super recommended!! We will be back for sure!

Reviewed December 03, 2020

See room deals

Dear Sandra, Thank you very much for taking the time to write this lovely review. We are very happy to know how much you are enjoying it and loved every minute of the time here. It looks like you have experienced all there is with our facilities, if not do continue as you have ample time to do so. Thank you again for your time in this review and should there be another opportunity for us to have you back with us again please let me know. Cannot wait to welcome you back on the stage, Sandra! Rockin' regards, Management of Hard Rock Hotel Bali

Responded December 04, 2020
Hard Rock Hotel Bali
10.0
Exceptional
PETRA from Australia
Family with young children
Stayed 14 nights in February 2019

Cannot fault this place!”

Traveling with two kids, aged 5 & 8. This hotel has all there is to offer-located opposite Kuta Beach, within walking distance to Beachwalk and Discovery shopping centres, all your popular fast food joints (KFC, Maccas etc), street stalls and Poppies Lane 1 with great Warungs scattered around nearby. We were upgraded to newly renovated Deluxe Superior which was clean, well air conditioned and twice daily serviced. Free and unlimited access to movies which was such a nice thing for chill out times in the room. There are waterslides, multiple pools of varying depths to allow every age to enjoy and water play park. Even free competitions poolside for the kids to enjoy twice daily. Breakfast typical buffet offering good variety, egg bar (cooked how you like), bacon, fruit, savouries etc. Free kids gaming room with PS3 & Xbox with games changed daily. Staff always friendly and accommodating. 100% recommend this for families!!

Reviewed March 02, 2019

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Dear Petra, Thank you for staying with the Hard Rock Hotel Bali and for being our rock star on this trip. I will surely share the good news to the team. It's great to know you had a wonderful time with us. Our people are truly our best asset we have and without them there will be no rock stars like you. I really appreciate the lovely compliments overall. We all cannot wait to have you back again. We will be renewing many of our experiences and entertainment we have. So when you come back you shall see it all. We will also be renovating our Deluxe rooms this year while last year we have just completed our Deluxe Premium and Suites and they all look stunningly cool. Do keep in touch with us and check out our website for more current promotions from time to time. If there is anything we can do for the next trip back to Bali do let us know. We shall look forward to rocking with you again. Rockin' regards, Management of Hard Rock Hotel Bali

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Hard Rock Hotel Bali
10.0
Exceptional
Thomas from Vietnam
Family with young children
Deluxe Premium Room
Stayed 5 nights in October 2019

Great Hotel, Especially for Kids”

The HRH has everything you need. You can keep it simple or go extravagant. The rooms are comfortable and well maintained. The only small complaint was there was no electrical outlet in the bathroom. The facilities at the HRH are amazing. The pool is massive and has many play options for kids from waterslides, sandy beach area, and a kiddie pool with play area. There is a swim-up bar for adults and kids. Even though my daughter didn't use it, there is a nice indoor kids facility and I saw staff doing some activities with kids around the hotel. The gym is well-supplied and there is a sauna, steam room, hot and cold baths in the locker room. The breakfast is excellent, and the HRCafe has the typical yummy HRC food. All places part of the HRH will charge to the room. Overall, the HRH is a great place to stay if you have kids despite Kuta being loud, crowded, and not so picturesque.

Reviewed October 22, 2019

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Dear Thomas, Thank you for the kind words. We’re so happy your visit at Hard Rock Hotel Bali went so smoothly. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Rockin' regards, Management of Hard Rock Hotel Bali

Responded October 24, 2019
Hard Rock Hotel Bali
10.0
Exceptional
Zhe from Australia
Family with teens
Stayed 4 nights in September 2019

Best service with awesome pool and bar facility ”

My family and I had a super happy vacation in Bali with this great hotel Hard Rock Hotel Bali. The guest room looks nice, facilities are good. Our kids liked swimming pool and water park very much! We had two rooms there. For the first night I stayed in my room, there was a noise from ventilation system in bathroom. It made my sleep badly. I complained to duty manager. He was very nice! He let me keep the current room and gave me another room to sleep. Then I needn’t move all my stuffs to that new room. He was very considerate. When the day we needed to check out, the assistant manager of front desk came to my room to apologize again for the noise in my room. She approved us to have late check out until we were ready to go to the airport and gave us a plate of fruits and dinners. It was so kind of her. I definitely will recommend this hotel to all of my friends. I do believe hotel will fix the noise problem in that room.

Reviewed September 27, 2019

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Dear Zhe, Thank you so much for spending your quality time with us. i will surely pass on the great comments to the team. As well as acknowledging that our service is excellent. Our band members are the best i have come across and incomparable to other hotels in the city. We will be renewing many of our experiences and entertainment we have. So when you come back you shall see it all. We are in the middle of renovating our Deluxe rooms, while last year we have just completed our Deluxe Premium and Suites and they all look stunningly cool. We will be looking forward to welcome you back. Rockin' regards, Management of Hard Rock Hotel Bali

Responded September 30, 2019
Hard Rock Hotel Bali
10.0
Exceptional
CARA from Australia
Family with young children
Deluxe Premium Room
Stayed 4 nights in February 2020

Fabulous grounds”

Loved his resort despite my reservations regarding its location. The staff, the facilities, food, service, rooms, cleanliness and kids club were well and truly above and beyond what I had expected. I felt as though I was at a hidden retreat unbeknownst to what was going on beyond the 4 walls of this resort - it was bliss. If you are travelling with a family, you MUST stay here. The staff whom run the kids club are just amazing and so kind and helpful - the kids have an absolute ball. Highly recommended for families!

Reviewed September 30, 2020

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Hi Cara, Thank you for this lovely review, we work hard to meet expectations like yours and so happy to hear we hit the mark for you! We agree, Our band members are the best we have come across and incomparable to other hotels in the city. Stay tuned for our upcoming events and special promotions and please do let us know should your travel bring you back to Hard Rock Hotel Bali. Keep rockin'! Rockin' regards, Management of Hard Rock Hotel Bali

Responded October 06, 2020
Hard Rock Hotel Bali
10.0
Exceptional
Jacklyn from Philippines
Couple
Stayed 1 night in January 2019

WE HAD A ROCKIN' STAY HERE”

this is the BEST accommodation we've had during our 6 days in Bali. The staff are energetic, cheerful, and accommodating. Room is awesome. Really Awesome! The amenities in the hotel are grand. Really love their breakfast buffet, the food at the Hard Rock Cafe, their Free Photo in the facade, the free coupons to their SPA, the Private Beach Club is also something you will love about because of the quietness of the area, very relaxing id say. Private Beach Club is exclusive for guest who booked their Deluxe Premium Rooms. I could rave for a week or two about this hotel, but really If budget is not limited, go book this hotel, i am sure your stay will really be rockin' enjoyable.

Reviewed March 03, 2019

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Dear Jacklyn, Thank you for staying with the Hard Rock Hotel Bali and for being our rock star on this trip. I will surely share the good news to the team. It's great to know you had a wonderful time with us. Our people are truly our best asset we have and without them there will be no rock stars like you. I really appreciate the lovely compliments overall. We all cannot wait to have you back again. We will be renewing many of our experiences and entertainment we have. So when you come back you shall see it all. We will also be renovating our Deluxe rooms this year while last year we have just completed our Deluxe Premium and Suites and they all look stunningly cool. Do keep in touch with us and check out our website for more current promotions from time to time. If there is anything we can do for the next trip back to Bali do let us know. We shall look forward to rocking with you again. Rockin' regards, Management of Hard Rock Hotel Bali

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Hard Rock Hotel Bali
10.0
Exceptional
Henny from Indonesia
Family with teens
Deluxe Premium Room
Stayed 3 nights in December 2021

Great stay at Hard Rock Hotel Bali”

We always spend 2 nights on Hard Rock Bali every time we visit Bali, because we love this hotel. What we love most about this hotel is the ambience of the hotel. The music performance from center stage at night is really great. We love it. The hotel is clean, close to Kuta beach and beach walk mall. The staff is really helpful and friendly. Definitely will stay in this hotel again..

Reviewed January 03, 2022

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Dear Henny, Thank you for your time to write this lovely review and the full score given. You ROCK!!! We are glad to know you have enjoyed your recent stay with us. Stay tuned to our social media for updated news, upcoming events and other cool promotions. Don't hesitate to let us know shall your travel bring you back to Hard Rock Hotel Bali. We shall look forward to welcoming you back on the stage, Henny! Rockin' regards, Management of Hard Rock Hotel Bali

Responded January 04, 2022
Hard Rock Hotel Bali
10.0
Exceptional
Danny from Indonesia
Family with young children
Deluxe Room
Stayed 4 nights in October 2020

Awesome hotel for family vacation!”

We stayed at the Hard Rock Hotel Bali for the 7th time. Almost every year we spent our vacation in Bali and staying at the Hard Rock Hotel. The hotel is still amazing, even during the pandemic situation. We stayed during a long weekend in Indonesia, and Bali just opened its tourism sector for more than 2 months, since the pandemic hit nationwide. The only thing we felt unlike the usual, that the service is quite slower. We had to wait for our breakfast being served for more than 1 hour! But we could understand the situation since the staffs are fewer than usual, and also many guests were coming during the long weekend. I hope HRH can always strive in pandemic and post pandemic. All the best!

Reviewed November 03, 2020

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Dear Danny, Thank you for your time to write this review, we are glad to have you back at Hard Rock Hotel Bali! We do apologize for the inconvenience that happened during your stay in regards to our breakfast, we will share your concern to the team for better quality service in the future. Please do not hesitate to let us know shall your travel bring you back to Hard Rock Hotel Bali. We shall look forward to rocking another good time with you! Rockin' regards, Management of Hard Rock Hotel Bali

Responded November 12, 2020
Hard Rock Hotel Bali
10.0
Exceptional
ELLARITA from Philippines
Couple
Stayed 1 night in November 2019

One of a kind!”

Hard rock bali is wonderful. Its our first night hotel. They have cool and relaxing facilities. There are some parties at the bar. I guess its quite famous in Bali. Staffs are also very kind. For me, money is just worth it. Its located just infront of the beach, a neighborhood of mercure hotel and conveniently nearby the shops and mall. The receptionist notified us when the room was ready upon early check in. Its very helpful so you would know how to use your extra time, we exchanged money on the nearby western union, also very walkable from the area.

Reviewed November 05, 2019

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Dear Ellarita, Thank you for the kind words. We’re so happy your visit at Hard Rock Hotel Bali went so smoothly. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Thank you for acknowledging that our service is excellent. Our band members are the best i have come across and incomparable to other hotels in the city. Let us know if there is anything we can do for your next trip and we shall look forward to rocking with you again. Rockin' regards, Management of Hard Rock Hotel Bali

Responded November 14, 2019
Hard Rock Hotel Bali
10.0
Exceptional
Nick
Family with young children
Stayed 3 nights in October 2019

Fantastic hotel, staff were awesome, pool was brilliant for the kids ”

Excellent place to stay when you arrive to Bali, massive hotel and close to the beach. Live band plays everynight ontop of the bar. Beds were amzing, showers great. Every staff couldn't be more helpful and friendly they were awesome! Tv was awesome for the kids at night if they wanted to chill, all the latest movies just like what on the airline entertainment

Reviewed October 25, 2019

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Dear Nick, Thank you for the kind words. We’re so happy your visit at Hard Rock Hotel Bali went so smoothly. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Thank you for acknowledging that our service is excellent. Our band members are the best i have come across and incomparable to other hotels in the city. Come back and see us soon. Rockin' regards, Management of Hard Rock Hotel Bali

Responded October 28, 2019
Hard Rock Hotel Bali
10.0
Exceptional
irma from Australia
Family with young children
Stayed 4 nights in May 2019

Everything is Suburb ”

We had great Time at the Hard Rock especially for our daughters 5th Birthday the spoilt her so much! Food is great, cleanness is excellent, such friendly staff everyone was great and locations is the best across the road is the beach and you are close to everything inc Starbucks next door!!!

Reviewed May 21, 2019

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Dear Irma, I would like to thank you for choosing to stay with the Hard Rock Hotel Bali and for being our rock star on this holiday. I will surely share the good news to the team. It's great to know you had a good stay with us and i am sure we all can't wait to have you back. I really appreciate in you taking the time to note your experience. I cannot thank you enough for the kind feedback about our people and what we have to offer. Our people are truly our best asset there is and thank you again for the recognition. We will be renovating our Deluxe rooms this year while last year we have just completed our Deluxe Premium and Suites and they all look stunningly cool. Do keep in touch with us and check out our website for more current promotions from time to time. If there is anything we can do for the next trip back to Bali do let us know. We shall look forward to rocking with you again. Rockin' regards, Management of Hard Rock Hotel Bali

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Hard Rock Hotel Bali
10.0
Exceptional
SUTIMAN from Indonesia
Family with young children
Deluxe Room
Stayed 4 nights in June 2022

Best family hotel in Bali”

If you are family with 2 children, Hard Rock Hotel is the best hotel you can find in Kuta area, or in Bali. Hard Rock Bali Hotel’s children policy very accomodates my family (with 2 children under 12 y..o), because they have room with 2 Queen beds, and free breakfast for 2 adults n 2 children under 16 y.o. Also have a large pool area, very helpful and friendly staffs, location in front of Kuta Beach, walk distance to Beachwalk Mall. And also have Center Stage and Hard Rock Cafe to chill and enjoy live music. Truly five stars hotel…

Reviewed July 03, 2022

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Dear Sutiman, Thank you for taking the time to write this lovely review and the full score given, You ROCK!!! We are glad to know you had enjoyed your recent stay with us. Please stay tuned to our social media for updated news, upcoming events and other cool promotions. And do not hesitate to let us know shall your travel bag bring you to Hard Rock Hotel Bali. We shall look forward to rock another good time with you and the family, Sutiman! Rockin’ regards, Management of Hard Rock Hotel Bali

Responded July 05, 2022
Hard Rock Hotel Bali
10.0
Exceptional
Johann from Indonesia
Couple
Deluxe Room
Stayed 1 night in January 2022

100% perfect top Hotel”

Its just great, even still with Corona around, the Staff is brilliant and very very friendly! Very clean Room, all in all, just perfect - see you again soon ! Johann Alexander THE RAAL

Reviewed January 17, 2022

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Dear Johann, Thank you for the time to write this review. You ROCK!!! We are glad to know you have enjoyed your recent stay with us, especially to the amplified service offered by Band Member (Staff). Please stay tuned to our social media for updated news, upcoming events and other cool promotions. And do not hesitate to let us know shall your travel bring you back to Hard Rock Hotel Bali. We shall look forward to welcoming you back on the stage, Johann! Rockin' regards, Management of Hard Rock Hotel Bali

Responded January 17, 2022
Hard Rock Hotel Bali
10.0
Exceptional
Daivi from Indonesia
Family with young children
Deluxe Room
Stayed 2 nights in December 2021

Great for family with young and older kids”

I have been to many hotels, all claimed to be kids-friendly, but hardrock hotel bali really considers children’s wellbeing. The kids programs are both entertaining and educating, and i think it should be worthwhile to have the kids follow the half or whole day children programs in the kids club. All the staff are attentive and helpful. The food was great! Really had the best family holiday experience. Will definitely come back!

Reviewed February 09, 2022

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Dear Dalvi, Thank you for your time to write this review and the full score given. You ROCK!!! We are glad to know you have enjoyed your recent stay with us, especially to our amplified service offered by Band Member (Staff) and yes we are kids-friendly hotel indeed, your kids can do some activities during stay in our Roxity Kids Club or even can spend times in Kids Water Park. Please stay tuned to our social media for updated news, upcoming events or other cool promotion. Don’t hesitate to let us know shall your travel bring you back to Hard Rock Hotel Bali. We shall look forward to welcoming you back on the stage, Dalvi! Rockin’ regards, Management of Hard Rock Hotel Bali

Responded February 09, 2022
Hard Rock Hotel Bali
10.0
Exceptional
VIJAY from China
Family with young children
Deluxe Room
Stayed 2 nights in August 2019

nice 5 star hotel”

hard rock is well known. so every thing was perfect as we expected. staff was very very nice. just i feel rooms were very basic and not matching with other hard rock hotels. also i feel swimming pool have so many small things which need to be cleaned.

Reviewed August 13, 2019

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Dear Vijay, Thank you so much for spending your quality time with us. We are very lucky indeed to have such a great team. I will surely pass on the great comments to the team. Everything was perfect because we have the best guests! Pleased to let you know that we will be commencing renovation of all Deluxe Rooms from September this year that will complete the full upgrades off all room types by 1st half of next year. All Deluxe Premium Rooms and Suites were completely renovated last year. Do keep in touch with us if there is anything we can do for the next trip back to Bali do let us know. We shall look forward to rocking with you again.  Rockin' regards, Management of Hard Rock Hotel Bali

Responded August 13, 2019
Hard Rock Hotel Bali
10.0
Exceptional
Whajin from Indonesia
Family with young children
Loft Room
Stayed 3 nights in December 2020

Awesome”

It is the first time to visit in Hardrock Bali. My family was very happy in here. I have 3 kids. So I made a resevation Loft room for my family. It was the best choice. Staff is always kind and nice. My kids love the kidsclub and swimming pool. If I will visit Bali again, I will be in Hardrock again.

Reviewed December 18, 2020

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Dear Whajin, Thank you for your time to write this lovely review and full score given. You ROCK!!! We are very happy to know how much you are enjoying it and loved every minute of the time here. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Our team will be very excited to hear the news! And certainly, we cant wait to welcome you back on the stage, Whajin. Let us know if there is anything we can do for your next trip and we shall look forward to rocking with you again. Rockin' regards, Management of Hard Rock Hotel Bali

Responded January 21, 2021
Hard Rock Hotel Bali
10.0
Exceptional
Mandy from Australia
Family with young children
Stayed 3 nights in June 2019

Great Location, Resort and Awesome Staff”

We stayed for 3 nights in a Deluxe room and were very happy with our stay. We have 2 young Children and they always had lots of fun with the slides and big pool. Location is great, very busy if you are not used to the surroundings of Kuta! Staff were always pleasant. Overall it was a lovely time and I would recommend families to visit the Hard Rock

Reviewed June 24, 2019

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Dear Mandy, Thank you for staying with the Hard Rock Hotel Bali and for being our rock star on this trip. Good to know your stay was enjoyable. I cannot thank you enough for the kind feedback about our people and what we have to offer. Our people are truly our best asset there is and thank you again for the recognition. Pleased to let you know that we will be commencing renovation of all Deluxe Rooms from September this year that will complete the full upgrades off all room types by 1st half of next year. All Deluxe Premium Rooms and Suites were completely renovated last year. Do keep in touch with us if there is anything we can do for the next trip back to Bali do let us know. We shall look forward to rocking with you again. Rockin' regards, Management of Hard Rock Hotel Bali

Responded June 24, 2019
Hard Rock Hotel Bali
10.0
Exceptional
Richard from Indonesia
Family with young children
Deluxe Room
Stayed 8 nights in November 2021

Still the best hotel in Kuta”

Always stay in this hotel when in Bali. Very clean and very safe hotel. Great pool and also the Cabanas are very useful when still to be working while relaxing in the pool.

Reviewed January 01, 2022

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Dear Richard, Thank you for your time to write this lovely review and the full score given. You ROCK!!! We are glad to know you have enjoyed your recent stay with us. Stay tuned to our social media for updated news, upcoming events and other cool promotions. Don't hesitate to let us know shall your travel bring you back to Hard Rock Hotel Bali. We shall look forward to welcoming you back on the stage, Richard! Rockin' regards, Management of Hard Rock Hotel Bali

Responded January 04, 2022
Hard Rock Hotel Bali
10.0
Exceptional
Meiada
Family with teens
Deluxe Premium Room
Stayed 6 nights in January 2020

Top Hotel ”

It is a beautiful hotel very convenient to the beach the shops and restaurants. Staff were amazing breakfast was beautiful the room would get cleaned everyday it is great for young and old age I recommend it to everyone hopefully i will be back next year

Reviewed January 22, 2020

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Dear Meiada, Thank you for acknowledging that our service is excellent. Our band members are the best we have come across and incomparable to other hotels in the city. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Thank you again for your experience with us and should your travels bring you back to us do let us know. Come back and see us soon. Rockin' regards, Management of Hard Rock Hotel Bali

Responded January 23, 2020
Hard Rock Hotel Bali
10.0
Exceptional
Sarah from Australia
Family with young children
Deluxe Premium Room
Stayed 7 nights in November 2019

fantastic resort great facilities we loved it!!”

The rooms, pool, food and staff were amazing. We had an amazing time and have told so many people about the resort already!! Can't wait to come back! George who met us was amazing and friendly and kipli at breakfast was amazing and kept the kids entertained!!

Reviewed November 09, 2019

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Dear Sarah, Thank you very much for taking the time to pen in this lovely review about your stay at the Hard Rock. I really appreciate the excellent comments about our people, facilities and rooms and can't thank you enough for the exemplary compliments about George dan Kipli. Our service culture is about providing amplified service and this translates into everything we do at Hard Rock. Let us know if there is anything we can do for your next trip and we shall look forward to rocking with you again. Rockin' regards, Management of Hard Rock Hotel Bali

Responded November 14, 2019
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