Exterior view, Garden Palace Hotel in Surabaya
Garden Palace Hotel
Executive lounge, Garden Palace Hotel in Surabaya
Lobby, Garden Palace Hotel in Surabaya
Facilities, Garden Palace Hotel in Surabaya
Massage, Garden Palace Hotel in Surabaya
Restaurant, Garden Palace Hotel in Surabaya

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Garden Palace Hotel

Jl. Yos Sudarso 11, East Java, Surabaya Center, Surabaya, Indonesia, 60271 - See map

Make your best journey to Surabaya with the promised standard of Indonesia Care, and enjoy free Wi-Fi in all rooms. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 4 stars, this high-quality property provides guests with access to fitness center, steamroom and spa on-site.

Highlights

Located in heart of Surabaya

Check-in [24-hour]

Airport transfer

Great Breakfast

710 meters to public transportation

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Steamroom

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

4 travelers have booked today.

7.9Very good

4,660 reviews

4,660 reviews

See map

8.7Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Balai Pemuda
150 m
Taman Aksara
240 m
Plaza Surabaya
310 m
Surabaya Plaza
310 m
Grahadi Building
320 m
Popular landmarks
Tunjungan Plaza
650 m
Monkasel (Submarine Monument)
1.0 km
Suramadu National Bridge
1.9 km
Tugu Pahlawan
2.1 km
Bungkul Park
3.2 km
Closest landmarks
Surabaya Tourism Information Center
140 m
World Trade Centre
160 m
BNI Bank
230 m
The Grand City Mall
400 m
Taman Prestasi
460 m
Value for money8.0
Distance to city center0km
Location rating8.7
Nearest airportJuanda International Airport (SUB)
Distance to airport13.6 km

Rooms available at Garden Palace Hotel

Very good
Room comfort & quality

7.8

Superior King
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Superior Twin
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Royale Suite Room
...
  • Room size: 98 m²/1055 ft²
  • City view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Standard Classic Twin Room
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Royal Club
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Royal Club Room
...
  • Room size: 38 m²/409 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe Thematic King Room
...
  • Room size: 38 m²/409 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Standard Classic King Room
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Royal Club
...
  • Room size: 37 m²/398 ft²
  • Non-smoking
Enter dates to see prices
Royal Club
...
  • Room size: 37 m²/398 ft²
  • Non-smoking
Enter dates to see prices

Top things to do in Surabaya

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

Does Garden Palace Hotel offer spa services?

You can enjoy your stay at Garden Palace Hotel far more by taking advantage of the property's available spa services that are offered for all its guests to make your evening or night far better.

What public parks are nearby Garden Palace Hotel?

While lodging at Garden Palace Hotel, indulge in your morning or evening stroll at nearby park which include Taman Kombes Pol M Durayat, Taman Lalu Lintas, and Taman Karimun Jawa.

How many rooms does Garden Palace Hotel have?

Garden Palace Hotel has a total of 379 rooms.

What was the average room rate for Garden Palace Hotel been in the past month?

The average room rate for Garden Palace Hotel in the past month is 460096.93 IDR, compared to city's average of 316316.64 IDR.

What payment options are accepted at Garden Palace Hotel?

Garden Palace Hotel accepts up to 7, with payment card selections including American Express, MasterCard, Visa, and Cash.

What is the verified guest review consensus about Garden Palace Hotel's food?

62.0% of our verified customer assessments have given a positive review and comments about this property's food. You can look up on more detailed customer reviews, and comments for Garden Palace Hotel down in the review.

What is the closest train, metro, or bus station to Garden Palace Hotel?

The nearest train, metro, or bus station is Bungurasih Bus Station, 10037.29 m away from Garden Palace Hotel.

What popular shopping venues are in close proximity to Garden Palace Hotel?

Shopping options in Garden Palace Hotel’s Surabaya Center neighborhood include Tunjungan Plaza.

More about Garden Palace Hotel

More about Garden Palace Hotel

Experience Luxury and Convenience at Garden Palace Hotel Powered by Archipelago

Welcome to Garden Palace Hotel Powered by Archipelago, a luxurious 4-star hotel located in the heart of Surabaya, Indonesia. With its convenient location, this hotel offers easy access to the city's must-see destinations, making it an ideal choice for both leisure and business travelers. Built in 1986, Garden Palace Hotel Powered by Archipelago has undergone renovations in 2012, ensuring that guests can enjoy modern amenities and a contemporary ambiance. The hotel features 379 well-appointed rooms, each designed to provide comfort and relaxation after a long day of exploring the city or attending meetings. At Garden Palace Hotel Powered by Archipelago, guests can enjoy a hassle-free check-in process starting from 02:00 PM. The check-out time is until 12:00 PM, allowing guests to have a leisurely morning before their departure. Families with young children will be pleased to know that children between the ages of 3 to 5 can stay free of charge, making it a perfect choice for a family getaway. The hotel's child policy ensures that families can create lasting memories without worrying about additional expenses.

Unwind and Indulge in Entertainment Facilities at Garden Palace Hotel Powered by Archipelago

At Garden Palace Hotel Powered by Archipelago, we understand the importance of relaxation and entertainment during your stay. That's why we offer a range of exceptional entertainment facilities to ensure your experience is nothing short of extraordinary. Indulge in a shopping spree at our on-site shops, where you'll find a variety of local and international brands. Whether you're looking for fashion, accessories, or souvenirs, our shops have something for everyone. After a day of exploring Surabaya, treat yourself to some well-deserved pampering at our steamroom and spa. Unwind in the tranquil ambiance of our steamroom, where the soothing heat will help to relax your muscles and rejuvenate your senses. For a truly indulgent experience, book a rejuvenating spa treatment, where our skilled therapists will take care of your every need. With our exceptional entertainment facilities, Garden Palace Hotel Powered by Archipelago ensures that your stay in Surabaya is not only comfortable but also filled with relaxation and enjoyment.

Stay Active at Garden Palace Hotel Powered by Archipelago's Sports Facilities

At Garden Palace Hotel Powered by Archipelago, we understand the importance of staying active and maintaining a healthy lifestyle. That's why we offer an array of top-notch sports facilities to cater to our guests' fitness needs. Our state-of-the-art fitness center is fully equipped with modern exercise machines and equipment, providing a perfect space for guests to engage in their daily workout routines. Whether you prefer cardio exercises, weightlifting, or strength training, our fitness center has everything you need to achieve your fitness goals. What's more, we offer complimentary access to our fitness center, allowing guests to enjoy a fulfilling workout session without any additional charges. Our friendly and professional staff are always on hand to assist you with any queries or provide guidance on how to make the most of your workout. So, whether you're a fitness enthusiast or simply looking to stay active during your stay, Garden Palace Hotel Powered by Archipelago's sports facilities are sure to exceed your expectations. Book your stay with us and experience a rejuvenating and invigorating stay in Surabaya, Indonesia.

Convenience Facilities at Garden Palace Hotel Powered by Archipelago

Experience a seamless stay at Garden Palace Hotel Powered by Archipelago, where convenience is a top priority. With a range of exceptional facilities designed to enhance your comfort and ease, this hotel ensures that all your needs are met. Indulge in the convenience of 24-hour room service, allowing you to satisfy your cravings at any time of the day. Whether you're in the mood for a late-night snack or a hearty breakfast, the hotel's dedicated staff is always ready to deliver delicious meals straight to your doorstep. Leave your laundry worries behind with the hotel's efficient laundry service. From washing to ironing, their skilled team will take care of all your clothing needs, ensuring that you always look your best. For added peace of mind, Garden Palace Hotel offers safety deposit boxes where you can securely store your valuables. Whether it's important documents or precious belongings, you can trust that your items will be kept safe throughout your stay. The hotel's concierge service is at your disposal, ready to assist with any requests or inquiries you may have. From arranging transportation to recommending local attractions, their knowledgeable staff is dedicated to making your stay as convenient and enjoyable as possible. Stay connected with complimentary Wi-Fi in public areas, allowing you to easily browse the web or stay in touch with loved ones. Whether you're in the lobby or by the pool, you can enjoy seamless internet access throughout the hotel. For those who prefer to smoke, the hotel provides a designated smoking area where you can indulge in your habit without inconveniencing others. Guests staying in executive rooms can enjoy exclusive access to the executive lounge, where you can unwind in a sophisticated setting and enjoy complimentary refreshments. In addition to the public areas, all rooms at Garden Palace Hotel are equipped with free Wi-Fi, ensuring that you can stay connected and productive throughout your stay. For your convenience, the hotel offers dry cleaning services, allowing you to keep your wardrobe fresh and clean without leaving the premises. Save time with express check-in/check-out services, ensuring a hassle-free arrival and departure experience. Traveling with luggage? No problem. The hotel provides luggage storage facilities, allowing you to explore the city without the burden of carrying your bags. Enjoy the luxury of daily housekeeping, where your room will be tidied and refreshed each day, ensuring a comfortable and inviting space to return to. With its array of convenience facilities, Garden Palace Hotel Powered by Archipelago is the perfect choice for travelers seeking a hassle-free and enjoyable stay in Surabaya, Indonesia.

Convenient Transport Facilities at Garden Palace Hotel Powered by Archipelago

At Garden Palace Hotel Powered by Archipelago, we strive to provide our guests with a seamless travel experience by offering a range of convenient transport facilities. For those arriving by air, our hotel provides airport transfer services, ensuring a hassle-free journey from the airport to our doorstep. Our friendly and professional staff will be waiting to greet you upon arrival and assist with your luggage, making your transition from the airport to the hotel smooth and effortless. In addition to airport transfers, we also offer a reliable taxi service, allowing guests to explore the vibrant city of Surabaya at their own pace. Whether you're heading to a business meeting or planning a day of sightseeing, our dedicated team can arrange for a taxi to pick you up right at our hotel entrance. Furthermore, our ticket service is available to help you secure tickets for various attractions and events in Surabaya, ensuring that you don't miss out on any of the city's highlights. For guests who prefer to drive, Garden Palace Hotel Powered by Archipelago provides self-parking facilities. Our secure and well-maintained car park offers ample space for your vehicle, giving you peace of mind during your stay. Please note that car park charges may apply. With our comprehensive range of transport facilities, Garden Palace Hotel Powered by Archipelago aims to make your stay in Surabaya as convenient and enjoyable as possible.

Unwind in Comfort and Style with Garden Palace Hotel's Luxurious Room Facilities

At Garden Palace Hotel Powered by Archipelago, we understand the importance of providing our guests with the utmost comfort and convenience during their stay. Our rooms are equipped with a range of modern amenities to ensure a relaxing and enjoyable experience. Step into our well-appointed rooms and feel the cool breeze of the air conditioning, creating a comfortable atmosphere no matter the weather outside. Stay connected with the world with our complimentary daily newspaper, or indulge in a movie night with our in-house movies on the television. For those who like to look their best, we have provided a hairdryer in each room, so you can effortlessly style your hair before heading out. Quench your thirst with a refreshing drink from the mini bar, or catch up on your favorite shows with the satellite/cable TV. Keep your snacks and beverages cool with the refrigerator, and freshen up with our complimentary toiletries. To ensure a restful night's sleep, our rooms are equipped with blackout curtains, allowing you to create the perfect ambiance for a peaceful slumber. With our range of room facilities, Garden Palace Hotel Powered by Archipelago offers a comfortable and enjoyable stay for all guests.

Indulge in Exquisite Dining at Garden Palace Hotel Powered by Archipelago

At Garden Palace Hotel Powered by Archipelago, we pride ourselves on offering an exceptional dining experience to our guests. With an array of dining facilities to choose from, you'll be spoilt for choice during your stay with us. Start your day off right with our delicious breakfast buffet. Indulge in a wide selection of continental breakfast options, including freshly baked pastries, cereals, fruits, and more. Our breakfast buffet is the perfect way to fuel up before exploring the vibrant city of Surabaya. For those seeking authentic Indonesian cuisine, our halal restaurant is a must-visit. Immerse yourself in the rich flavors and aromas of traditional Indonesian dishes prepared by our skilled chefs. From mouthwatering rendang to fragrant nasi goreng, our halal restaurant offers a true taste of Indonesia. In addition to our dining facilities, we also offer 24-hour room service for your convenience. Whether you're craving a late-night snack or a full meal in the comfort of your room, our dedicated staff is ready to cater to your every culinary desire. With our exceptional dining options, Garden Palace Hotel Powered by Archipelago ensures that your stay with us is not only comfortable but also tantalizing for your taste buds. Experience the best of Surabaya's culinary scene right at your doorstep.

Luxurious and Comfortable Rooms at Garden Palace Hotel Powered by Archipelago

Discover a wide range of room options at Garden Palace Hotel Powered by Archipelago in Surabaya, Indonesia. With a variety of room types to choose from, you are sure to find the perfect accommodation for your stay. Experience sheer comfort and elegance in the Classic King room, offering a spacious 32 square meters of space with a luxurious King Bed. For those seeking a little extra space, the Deluxe King and Deluxe Twin rooms provide 38 square meters of room to unwind in. The Royal Club room offers a choice of a King Bed or two Single Beds, along with access to exclusive club privileges. Booking your stay at Garden Palace Hotel Powered by Archipelago on Agoda ensures that you get the best prices available. With Agoda's easy and hassle-free booking process, you can secure your room in just a few clicks. Take advantage of Agoda's extensive network and enjoy a seamless experience from start to finish, making your stay at Garden Palace Hotel Powered by Archipelago a memorable one.

Discover the Vibrant Surabaya Center

Located in the heart of Surabaya, Indonesia, Garden Palace Hotel Powered by Archipelago offers a prime location in the bustling Surabaya Center. Surabaya Center is a vibrant district that offers a perfect blend of modernity and tradition, making it an ideal destination for both business and leisure travelers. Surabaya Center is known for its lively atmosphere, with a wide range of shopping malls, restaurants, and entertainment options. Just a short walk from the hotel, you'll find Tunjungan Plaza, one of the largest shopping malls in Southeast Asia. Here, you can indulge in a shopping spree, explore the countless dining options, or catch the latest blockbuster at the cinema. For those interested in exploring the cultural side of Surabaya, Surabaya Center is also home to several historical landmarks. Visit the iconic Submarine Monument, a real submarine turned museum, and learn about Indonesia's maritime history. Don't miss out on the opportunity to explore the vibrant Arab Quarter, where you can immerse yourself in the rich Arabic culture and try delicious Middle Eastern cuisine. Whether you're looking for a shopping adventure, cultural exploration, or simply want to experience the vibrant atmosphere of Surabaya, Surabaya Center has it all. Stay at Garden Palace Hotel Powered by Archipelago and immerse yourself in the heart of this dynamic district.

Traveling from the Airport to Garden Palace Hotel Powered by Archipelago

Located in the heart of Surabaya Center, Garden Palace Hotel Powered by Archipelago offers a convenient and luxurious stay for travelers visiting Surabaya, Indonesia. Getting to the hotel from the nearest airport is a breeze, ensuring a smooth start to your stay. If you're arriving at Juanda International Airport, the closest airport to Surabaya, you have a few transportation options to reach Garden Palace Hotel. The fastest and most convenient way is to take a taxi or book a private car transfer. The journey takes approximately 30 minutes, depending on traffic conditions, and offers a comfortable ride directly to the hotel's doorstep. Alternatively, you can also opt for a Grab car or Gojek, popular ride-hailing services in Indonesia, for a more affordable transportation option. For those traveling on a budget or looking for a more adventurous experience, you can take a public bus from the airport to Surabaya Center. The bus ride takes around 1 hour, and you can get off at a nearby bus stop, from where Garden Palace Hotel is just a short walk away. This option allows you to immerse yourself in the local culture and observe the bustling streets of Surabaya along the way. No matter which mode of transportation you choose, reaching Garden Palace Hotel Powered by Archipelago from the nearest airport is a straightforward and hassle-free journey, setting the tone for a memorable stay in Surabaya. With its prime location and excellent amenities, the hotel offers a perfect base for exploring the city's attractions and enjoying a comfortable retreat after a day of adventures.

Explore Surabaya's Rich History and Vibrant Culture at Garden Palace Hotel Powered by Archipelago

Situated in the heart of Surabaya, Garden Palace Hotel Powered by Archipelago offers easy access to some of the city's most iconic landmarks and attractions. Immerse yourself in the rich history of Surabaya by visiting the Sampoerna Museum, located just a short distance from the hotel. This museum showcases the fascinating history of Indonesia's cigarette industry and offers a glimpse into the country's cultural heritage. For breathtaking views and architectural marvels, head to the Suramadu National Bridge. This iconic bridge connects Surabaya with the island of Madura and is the longest bridge in Indonesia. Marvel at the stunning sunset views and capture memorable photographs. Nature enthusiasts will love exploring Bungkul Park, a serene oasis in the heart of the city. Take a leisurely stroll through the lush greenery, relax by the pond, or enjoy a picnic with family and friends. The park also hosts various cultural events and live performances, adding to its vibrant atmosphere. Discover Surabaya's maritime history at Monkasel, the Submarine Monument. This unique attraction showcases a real submarine that was used by the Indonesian Navy. Explore the interior of the submarine and learn about its role in the country's defense. Nearby, you can also visit Tugu Pahlawan, a monument dedicated to the heroes of the Indonesian independence struggle. Animal lovers can visit Surabaya's Zoo, home to a diverse range of wildlife species. Explore the spacious grounds and get up close with animals from around the world. Don't miss the chance to see the rare and endangered species that are part of the zoo's conservation efforts. For a glimpse into Surabaya's multicultural heritage, visit Ampel Mosque and Muhammad Cheng Hoo Mosque. Ampel Mosque is one of the oldest mosques in Surabaya and is known for its beautiful architecture and vibrant surroundings. Muhammad Cheng Hoo Mosque, on the other hand, showcases the influence of Chinese culture in Surabaya and features stunning traditional Chinese architecture. Last but not least, make sure to visit Jembatan Merah, a historic bridge that played a significant role during the Battle of Surabaya. This iconic landmark serves as a reminder of the city's resilience and the spirit of its people. With its prime location, Garden Palace Hotel Powered by Archipelago offers the perfect base to explore Surabaya's rich history and vibrant culture. Whether you're interested in history, nature, or cultural experiences, these nearby landmarks and attractions are sure to captivate and inspire you.

Convenient Public Transport Stations near Garden Palace Hotel Powered by Archipelago

Garden Palace Hotel Powered by Archipelago is ideally located near several public transport stations, making it a convenient choice for travelers looking to explore Surabaya. The hotel is just a short distance away from Semut Train Station, Gubeng Train Station, Surabaya Kota, Sidotopo Train Station, Ngagel, and Pasar Turi Train Station. For those arriving by train, Semut Train Station and Gubeng Train Station are both within easy reach of the hotel. These stations provide excellent connectivity to various parts of Surabaya and beyond, allowing guests to easily explore the city's attractions or travel to other destinations in Indonesia. Additionally, Surabaya Kota, Sidotopo Train Station, Ngagel, and Pasar Turi Train Station are also nearby, offering further convenience for guests who prefer to travel by train. These stations provide easy access to the city center, shopping districts, and popular tourist spots, allowing guests to make the most of their time in Surabaya. Whether guests are traveling for business or leisure, the proximity of these public transport stations to Garden Palace Hotel Powered by Archipelago ensures a hassle-free and seamless travel experience, making it an ideal choice for discerning travelers.

Delightful Dining Options Near Garden Palace Hotel

Garden Palace Hotel Powered by Archipelago is a haven for food enthusiasts, with a wide range of restaurants just a stone's throw away. Indulge in delectable Italian cuisine at Aiola Eatery, where you can savor authentic pasta dishes and wood-fired pizzas. BONCAFE MANYAR KERTOARJO offers a cozy ambiance and serves up a variety of international dishes, perfect for those craving a taste of global flavors. If you're a seafood lover, Layar Seafood KH Abdul Wahab Siamin is a must-visit, offering an array of fresh and flavorful seafood dishes. For a taste of Medan's famous Kwetiau, head to Apeng Kwetiau Medan - Kedung Doro, where you can enjoy a satisfying bowl of stir-fried noodles. Sate Klopo Ondomohen Bu Asih - Walikota Mustajab is renowned for its succulent coconut-infused satay, while Soto Ayam 'Cak To' Undaan Wetan is the go-to spot for a comforting bowl of chicken soup. Rawon Setan - Embong Malang serves up a rich and aromatic Javanese beef soup, while Soto Ambengan Pak Sadi offers a taste of Surabaya's iconic beef soup dish. Wapo Resto - Airlangga is a popular choice for those craving Indonesian cuisine, with a menu featuring traditional favorites. For a touch of elegance, Bon Ami Restaurant is the perfect spot, serving up gourmet dishes in a sophisticated setting. With such a diverse range of dining options nearby, Garden Palace Hotel ensures that every culinary craving is satisfied.

Shop 'til You Drop at Surabaya's Premier Shopping Landmarks

Garden Palace Hotel Powered by Archipelago is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a short distance away, you'll find Central Point Mall, a modern shopping center where you can browse through a wide range of local and international brands. For those looking for authentic Indonesian souvenirs, Mirota Batik is the perfect place to find beautifully crafted batik fabrics and other traditional handicrafts. Bratang Flower Market, on the other hand, offers a vibrant and fragrant shopping experience with its colorful array of fresh flowers. Food enthusiasts will delight in visiting Wisata Rasa, a popular food court that serves a variety of delicious local dishes. Pasar Keputran and Pasar Genteng are bustling traditional markets where you can immerse yourself in the local culture and haggle for fresh produce, spices, and unique trinkets. If you're in the mood for a more upscale shopping experience, head over to Grand City Mall and Marvell City, where you'll find a wide selection of high-end fashion brands, electronics, and entertainment options. For vintage lovers, Newton Vintage Store is a hidden gem that offers a curated collection of retro clothing and accessories. Lastly, Plaza Tunjungan, one of Surabaya's largest shopping malls, is just a short drive away and promises a shopping experience like no other with its extensive selection of shops, restaurants, and entertainment facilities. With these incredible shopping landmarks just steps away from the hotel, Garden Palace Hotel Powered by Archipelago is the perfect choice for those looking to indulge in a shopping spree during their stay in Surabaya.

Affordable Luxury: Garden Palace Hotel Powered by Archipelago

Discover the epitome of affordable luxury at Garden Palace Hotel Powered by Archipelago in Surabaya, Indonesia. With an average room price of just $30, this hotel offers exceptional value for money. Compared to the average price of a hotel room in Surabaya, which stands at $28, Garden Palace Hotel Powered by Archipelago provides an excellent opportunity to indulge in a lavish stay without breaking the bank. Nestled in the heart of Surabaya, this hotel boasts a range of well-appointed rooms and suites that cater to the needs of both business and leisure travelers. Each room is thoughtfully designed with modern amenities and stylish decor, ensuring a comfortable and memorable stay. From the moment you step into the hotel's elegant lobby, you'll be greeted by warm hospitality and a sense of tranquility. With its unbeatable pricing, Garden Palace Hotel Powered by Archipelago is the perfect choice for those seeking a luxurious experience at an affordable price. Whether you're visiting Surabaya for business or pleasure, this hotel offers an exceptional value that is hard to resist. Book your stay today and treat yourself to a truly unforgettable experience.

Friendly Staff, Spacious Rooms, and Delicious Breakfast

Garden Palace Hotel Powered by Archipelago in Surabaya, Indonesia, has received rave reviews from its satisfied guests. With its friendly and helpful staff, guests feel welcomed and well taken care of throughout their stay. The spacious rooms are a standout feature, providing ample space for guests to relax and unwind. The hotel's cleanliness is also highly praised, with guests commenting on the well-maintained facilities and rooms. One of the highlights of staying at Garden Palace Hotel Powered by Archipelago is the delicious breakfast offered. Guests rave about the wide variety of choices available, ensuring that every palate is satisfied. The housekeeping staff is also commended for their helpfulness and friendly demeanor, ensuring that guests have a comfortable and enjoyable stay. With beautiful and well-designed rooms, guests can expect a truly comfortable and luxurious experience. Overall, Garden Palace Hotel Powered by Archipelago is a top choice for travelers looking for friendly service, spacious rooms, and a delightful breakfast experience.

A Delightful Stay at Garden Palace Hotel Powered by Archipelago

Immerse yourself in the warm hospitality and exceptional service of Garden Palace Hotel Powered by Archipelago in Surabaya, Indonesia. With an overall rating of 8.0, this hotel has garnered positive customer reviews, making it a top choice for travelers seeking a memorable stay. One of the standout features of this hotel is its excellent value for money, with a rating of 8.0. Guests appreciate the affordable rates without compromising on the quality of amenities and services provided. Whether you are a budget-conscious traveler or simply looking for great value, Garden Palace Hotel is sure to exceed your expectations. Another highlight of this hotel is its convenient location, earning a remarkable rating of 8.7. Situated in the heart of Surabaya, guests have easy access to popular attractions, shopping centers, and dining options. Whether you are exploring the vibrant city or attending business meetings, the hotel's prime location ensures a hassle-free experience.

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Amenities and facilities

Very good
Facilities

7.6

Most talked about facilities

Breakfast

157 mentions

Housekeeping

85 mentions

Food & Dining

50 mentions

Internet

44 mentions

Languages spoken
  • English
  • Indonesian
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Fitness center
  • Foot bath
  • Massage
  • Nightclub
  • On-site entertainment
  • Spa
  • Spa/sauna
  • Steamroom
  • Ticket services
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Breakfast [buffet]
  • Breakfast [continental]
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Infirmary
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Non-smoking
  • Shower
  • Slippers
  • TV
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
  • Halal
  • Vegan
  • Buffet
Restaurants on site
Green House Kitchen Bistro
  • Cuisine: Asian, Indonesian, International
  • Menu: Buffet, A-la-carte
Ming Court
  • Cuisine: Chinese
  • Menu: Buffet

Location

Jl. Yos Sudarso 11, East Java, Surabaya Center, Surabaya, Indonesia, 60271
Excellent
Location

8.7

Airports
  • Juanda International Airport (SUB)
    13.6 km
  • Abdul Rachman Saleh Airport (MLG)
    75.1 km
Public transportation
  • Gubeng Train Station
    670 m
  • Semut Train Station
    2.1 km
Hospital or clinic
  • Puskesmas Ketabang
    570 m
Shopping
  • Tunjungan Plaza
    650 m
Convenience store
  • Indomaret
    410 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Tunjungan Plaza
    650 m
  • Monkasel (Submarine Monument)
    1.0 km
  • Suramadu National Bridge
    1.9 km
  • Tugu Pahlawan
    2.1 km
  • Bungkul Park
    3.2 km
  • Sampoerna Museum
    3.8 km
  • Surabaya's Zoo
    3.9 km
  • Surabaya Town Square
    3.9 km
  • Pakuwon Food Festival
    6.3 km
  • Masjid Nasional Al Akbar Surabaya
    8.9 km
Nearby landmarks
  • Surabaya Tourism Information Center
    140 m
  • Balai Pemuda
    150 m
  • World Trade Centre
    160 m
  • BNI Bank
    230 m
  • Taman Aksara
    240 m
  • Plaza Surabaya
    310 m
  • Surabaya Plaza
    310 m
  • Grahadi Building
    320 m
  • Monumen Gubernur Suryo
    330 m
  • Taman Surya
    330 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee250000 IDR
  • Distance from city center0km
  • Travel time to airport (minutes)22
Extras
  • Breakfast charge (unless included in room price)109000 IDR
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors24
  • Number of restaurants3
  • Number of rooms 379
  • Room voltage220
  • Year property opened1986
  • Most recent renovation2012
Parking
  • Daily parking fee10000 IDR

Reviews of Garden Palace Hotel from real guests

8.0
Location8.7
Service8.1
Value for money8.0
Room comfort and quality7.8
Cleanliness7.7
Facilities7.6
High score for Surabaya
Rating
9+ Exceptional (580)
8-9 Excellent (451)
7-8 Very Good (751)
6-7 Good (323)
<6 Below Expectation (456)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 2,561 verified guest comments
12345
10.0
Exceptional
Eka from Indonesia
Family with teens
Superior Twin
Stayed 1 night in March 2023

Great”

Old but cool hotel in its time. Although some of the furniture is old, it still functions well. Water runs smoothly, WiFi is good, breakfast has many options, I asked for a late check-out until 1:00 PM and it was allowed, I could also leave my belongings because I still had some errands after check-out. Great..👍 Suggestion: Need to provide room freshener in the room and hallway on each floor. So it won't smell musty. Overall, it's good.

Reviewed March 08, 2023
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10.0
Exceptional
Andadari from Indonesia
Family with young children
SUPERIOR KING ROOM Breakfast
Stayed 1 night in March 2023

Comfortable hotel in the city center”

This hotel is highly recommended, close to the mall, close to Surabaya's town square, close to restaurants. We also got a room with a great city view, overall satisfied with our stay at this hotel.

Reviewed April 08, 2023
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10.0
Exceptional
Ratna from Indonesia
Family with teens
Superior Twin
Stayed 1 night in April 2023

Hotel in the city center”

Highly recommended.. strategic location in the city center.. close to the mall.. close to the city square.. overall very satisfying..👍👍

Reviewed April 27, 2023
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10.0
Exceptional
Silvia from Indonesia
Solo traveler
Stayed 1 night in December 2022

Exceptional”

Getting better after the pandemic.

Reviewed April 22, 2023
10.0
Exceptional
Refinaldy from Indonesia
Business traveler
Superior King
Stayed 1 night in March 2023

Highly Recommended Hotel at Surabaya”

One of the best hotels I've visited in Surabaya, all room facilities function very well, all staff are also very friendly and kind, the hotel location is also very strategic, I will return to this hotel if I go to Surabaya again.

Reviewed March 02, 2023
12345
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