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Discover the captivating Fraser Suites Hanoi in the vibrant Tay Ho District. Perfect for two travelers seeking a luxurious getaway, this hotel offers stunning lakeside views, trendy cafes, and hipster restaurants just steps away. Immerse yourself in the chic bar, indoor pool, and steam room for ultimate relaxation. Indulge in spacious rooms with air conditioning, free Wi-Fi, and refreshing showers. Venture to Ho Tay Water Park, just 1369.32 meters away. Experience top-class service, a great Japanese restaurant, and convenient access to nearby attractions. Book now for an unforgettable stay. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Sparkling clean
Top Value
Check-in [24-hour]
Airport transfer
Front desk [24-hour]
Airport transfer
Valet parking
Shuttle service
Swimming pool [indoor]
Fitness center
Free Wi-Fi in all rooms!
Check-in/out [express]
15 travelers have booked today.
Location rating score
Value for money | 9.1 |
Distance to city center | 0.5 km |
Location rating | 8.6 |
Nearest airport | Noi Bai International Airport (HAN) |
Distance to airport | 17.3 km |
Does Fraser Suites Hanoi offer airport transfer?
Fraser Suites Hanoi offers airport transfer service upon request with an additional fee of 55 VND in local currency. To request, check the box on the booking form just before the payment page.
Does Fraser Suites Hanoi have a swimming pool?
While staying at Fraser Suites Hanoi, you can delight in the swimming pool facility to get your day started the best way with a splash for a revitalizing morning or evening.
Does Fraser Suites Hanoi have a fitness center?
Fraser Suites Hanoi features free 24-hour fitness center that is handily located at the tip of your finger, allowing you to get your daily workout in at any hour of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.
Does Fraser Suites Hanoi feature an option for contactless check-in and check-out?
At Fraser Suites Hanoi, customers can take part in contactless check-in and check-out option provided by this property for your convenience and safety.
What attractions are close by Fraser Suites Hanoi that are in walking distance?
While staying at Fraser Suites Hanoi, start off your holiday by checking out the closest destinations that are within close proximity to the property which include Zo Project, HanoiBoutique Tailoring, and K-market Xuân Diệ.
How many rooms does Fraser Suites Hanoi have?
Fraser Suites Hanoi has a total of 280 rooms.
In which languages can Fraser Suites Hanoi's staff members communicate?
Fraser Suites Hanoi can communicate up to 2 languages which includes English for travelers that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.
What is the average rating that verified Solo travelers' have given to Fraser Suites Hanoi?
Verified solo travelers that have stayed at this property have given Fraser Suites Hanoi an average rating of 9.1. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
What is the average rating that verified Families with young children have given to Fraser Suites Hanoi?
Past families with young children that have stayed at this property have given Fraser Suites Hanoi an average rating of 9.0. You can look up more complete customer ratings and comments by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that past Group travelers have given to Fraser Suites Hanoi?
Past group travelers that have stayed at this property have given Fraser Suites Hanoi an average rating of 9.0. You can check out more precise customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.
What time is check-in and check-out at Fraser Suites Hanoi?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated time frame may be charged an additional fee.
Is breakfast offered at Fraser Suites Hanoi?
Wake up to a great buffet and continental breakfast at Fraser Suites Hanoi. Customers can enjoy breakfast offered with an additional charge of 404000 VND for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.
Experience Luxury and Convenience at Fraser Suites Hanoi
Welcome to Fraser Suites Hanoi, a 5-star hotel located in the heart of Vietnam's vibrant capital city. With its impeccable service, luxurious amenities, and prime location, this hotel offers an unforgettable experience for both business and leisure travelers.
Fraser Suites Hanoi features 280 elegantly designed rooms, ensuring a comfortable and stylish stay for every guest. The hotel was built in 2008 and last renovated in 2021, showcasing a blend of modern sophistication and timeless elegance. From the moment you step into the hotel, you'll be greeted by a warm and welcoming atmosphere that reflects the rich culture and hospitality of Vietnam.
Conveniently situated just 0.5 km from the city center, Fraser Suites Hanoi provides easy access to the city's top attractions, shopping districts, and entertainment venues. Whether you're exploring the historic Old Quarter, visiting the iconic Hoan Kiem Lake, or indulging in the local cuisine, you'll find yourself perfectly positioned to experience the best that Hanoi has to offer.
Unwind and Indulge in Fraser Suites Hanoi's Exceptional Entertainment Facilities
Fraser Suites Hanoi offers a wide range of entertainment facilities that are sure to enhance your stay in the heart of Hanoi, Vietnam. Whether you're looking to relax, explore, or simply have fun, this luxurious hotel has something for everyone.
Step into a world of relaxation at the sauna and steamroom, where you can rejuvenate your body and mind. Indulge in a soothing session that will melt away all your stress and leave you feeling refreshed.
For those who love nature, the hotel's beautiful garden provides a serene and tranquil escape. Take a leisurely stroll amidst lush greenery, breathe in the fresh air, and soak in the peaceful ambiance. It's the perfect spot to unwind and reconnect with nature.
If you're a bookworm or simply enjoy quiet moments, the library at Fraser Suites Hanoi is a haven for book lovers. With a wide selection of books spanning various genres, you can curl up with a good read and lose yourself in a world of imagination.
The shared lounge/TV area is the ideal place to socialize and meet fellow travelers. Catch up on the latest news or watch your favorite shows on the large-screen TV. It's a great space to relax, chat, and make new friends.
Lastly, don't forget to visit the gift/souvenir shop to pick up unique mementos and souvenirs to remember your stay at Fraser Suites Hanoi. From local handicrafts to exquisite trinkets, you'll find the perfect keepsake to cherish your time in Vietnam.
With such exceptional entertainment facilities, Fraser Suites Hanoi ensures that every moment of your stay is filled with relaxation, enjoyment, and unforgettable experiences.
Stay Active at Fraser Suites Hanoi's Impressive Sports Facilities
Fraser Suites Hanoi offers an array of top-notch sports facilities, ensuring that guests can stay active and fit throughout their stay. The hotel boasts both an indoor and outdoor pool, providing guests with the perfect opportunity to take a refreshing dip or relax by the water. Whether you prefer swimming laps or simply lounging poolside, these pools offer a tranquil oasis in the heart of Hanoi.
For those looking to maintain their fitness routine, Fraser Suites Hanoi offers a free 24-hour fitness center equipped with state-of-the-art equipment. Whether you prefer cardio exercises or weightlifting, this well-equipped fitness center has everything you need to stay in shape. The fitness center is open round the clock, allowing guests to work out at their convenience, regardless of their schedule.
In addition to the indoor and outdoor pools and the free fitness center, Fraser Suites Hanoi also features an outdoor pool. This expansive pool area offers a serene setting with comfortable loungers and umbrellas, making it the perfect spot to unwind after a long day of exploring the city. Whether you want to take a leisurely swim or soak up the sun, the outdoor pool at Fraser Suites Hanoi is an ideal place to relax and rejuvenate.
Convenience Facilities at Fraser Suites Hanoi: Enhancing Your Stay in Hanoi
Fraser Suites Hanoi offers a wide range of convenience facilities to ensure a comfortable and hassle-free stay in the heart of Hanoi. With services such as laundry service, dry cleaning, and laundromat, guests can easily take care of their laundry needs without leaving the hotel. The daily housekeeping service ensures that your room is always tidy and well-maintained, allowing you to relax and enjoy your stay.
For those who prefer to dine in the comfort of their room, Fraser Suites Hanoi provides excellent room service, allowing you to indulge in delicious meals without stepping out of your cozy sanctuary. Safety deposit boxes are also available, providing a secure place to store your valuables during your stay.
The hotel's concierge service is always ready to assist you with any inquiries or arrangements you may need, ensuring that your stay in Hanoi is as smooth as possible. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily stay in touch with loved ones or catch up on work.
Fraser Suites Hanoi also caters to the needs of smokers with a designated smoking area, while non-smokers can enjoy a smoke-free environment throughout the rest of the hotel. For added convenience, there is a convenience store on-site, perfect for grabbing any last-minute essentials or snacks.
With express check-in/check-out and luggage storage services, Fraser Suites Hanoi makes it easy for guests to arrive and depart seamlessly. Finally, for those chilly Hanoi nights, guests can cozy up by the fireplace, creating a warm and inviting atmosphere.
Whether you are traveling for business or leisure, Fraser Suites Hanoi's convenience facilities are designed to enhance your stay and provide you with a truly enjoyable experience in the vibrant city of Hanoi.
Convenient Transport Facilities at Fraser Suites Hanoi
Fraser Suites Hanoi offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. The hotel provides airport transfer services, making it easy for travelers to reach the hotel upon arrival in Hanoi. Whether you're traveling for business or leisure, this service ensures a smooth and comfortable journey to and from the airport.
For guests who prefer to drive, Fraser Suites Hanoi offers a spacious onsite car park. The car park is free of charge, allowing guests to park their vehicles without any additional fees. With this facility, guests can explore Hanoi and its surrounding areas at their own pace, knowing that their vehicle is safely parked onsite.
Additionally, the hotel also offers a convenient shuttle service, perfect for those who wish to explore the city without the hassle of navigating the busy streets. The shuttle service provides a convenient and reliable mode of transportation, taking guests to popular attractions and landmarks in Hanoi.
For those who prefer to use taxis, Fraser Suites Hanoi offers a taxi service, ensuring that guests can easily hail a cab whenever they need to. With this service, guests can easily explore the city or travel to their desired destinations with ease.
Please note that car park charges may apply for guests who choose to park their vehicles onsite. However, the convenience and peace of mind provided by this facility make it well worth the cost.
Luxurious Room Facilities at Fraser Suites Hanoi
Fraser Suites Hanoi offers a range of luxurious room facilities that ensure a comfortable and enjoyable stay. Each room is equipped with air conditioning, allowing guests to create their desired temperature for a perfect night's sleep. Guests can also indulge in the plush bathrobes provided, adding a touch of luxury to their stay.
For those who enjoy staying informed, Fraser Suites Hanoi offers a daily newspaper service, keeping guests up to date with the latest news and events. Movie enthusiasts can enjoy a selection of in-house movies, perfect for a cozy night in.
Hair dryers are available in each room, allowing guests to effortlessly style their hair before heading out to explore the vibrant city of Hanoi. Each room is also equipped with a television, providing entertainment options for guests to unwind after a long day.
The mini bar in the room is stocked with a variety of beverages and snacks, ensuring guests have refreshments at their fingertips. Additionally, some rooms feature a balcony or terrace, offering guests a private outdoor space to relax and soak in the stunning views of Hanoi.
Satellite/cable TV is provided in each room, offering a wide range of channels for guests to choose from. The refrigerator in the room allows guests to store their favorite snacks and beverages.
For those seeking a cozy and intimate ambiance, some rooms even feature a fireplace, perfect for a romantic evening in. With these exceptional room facilities, Fraser Suites Hanoi guarantees a memorable and comfortable stay for all guests.
Indulge in Culinary Delights at Fraser Suites Hanoi
At Fraser Suites Hanoi, dining is an experience to be savored. With an array of dining facilities to choose from, guests are treated to a gastronomic journey that will tantalize their taste buds. Start your day with a delightful continental breakfast at the breakfast buffet, offering a wide selection of fresh fruits, pastries, cereals, and hot dishes. For those who prefer a more intimate setting, room service is available, allowing guests to enjoy a delicious meal in the comfort of their own suite.
When it comes to dining out, the hotel's coffee shop and restaurant are the perfect options. The coffee shop offers a cozy ambiance where guests can enjoy a cup of freshly brewed coffee or indulge in a variety of light snacks and pastries. The restaurant, on the other hand, serves a delectable menu of international and local cuisines, prepared with the finest ingredients and expertly crafted by the talented chefs.
For those who enjoy outdoor dining, Fraser Suites Hanoi also provides BBQ facilities, where guests can grill their favorite meats and vegetables while enjoying the beautiful surroundings. With daily housekeeping ensuring a clean and inviting dining environment, guests can relax and focus on savoring the culinary delights that Fraser Suites Hanoi has to offer.
Luxurious and Spacious Rooms at Fraser Suites Hanoi
Fraser Suites Hanoi offers a range of luxurious and spacious rooms to cater to every traveler's needs. Choose from the 1 Bedroom Deluxe, 1 Bedroom Executive, 2 Bedroom Deluxe, 3 Bedroom Deluxe, Studio Executive King, or Studio Executive Twin. Each room is thoughtfully designed to provide utmost comfort and convenience during your stay in Hanoi, Vietnam.
Booking your stay at Fraser Suites Hanoi through Agoda ensures that you get the best prices available. Agoda offers competitive rates and exclusive deals, allowing you to enjoy a luxurious experience at a fraction of the cost. With Agoda's user-friendly platform, you can easily compare room options, check availability, and make hassle-free reservations. Rest assured that your booking process will be seamless, giving you peace of mind and allowing you to focus on enjoying your stay at Fraser Suites Hanoi.
Discover the Tranquil Charm of Tay Ho District
Nestled on the banks of the picturesque West Lake, Tay Ho District offers a serene and idyllic escape from the bustling streets of Hanoi. Known for its peaceful ambiance and stunning natural beauty, this district is a favorite among locals and expats alike. Fraser Suites Hanoi is perfectly situated in the heart of Tay Ho, allowing guests to immerse themselves in the district's unique atmosphere.
Tay Ho District is renowned for its vibrant expat community, resulting in a diverse range of international restaurants, cafes, and bars. Indulge in a culinary adventure as you explore the charming streets lined with French-style villas and discover a plethora of dining options, from traditional Vietnamese cuisine to international favorites. Sample the local delicacies at the bustling night markets or enjoy a leisurely lakeside dinner while admiring the breathtaking sunset views.
Aside from its culinary delights, Tay Ho District offers a wealth of recreational activities. Take a leisurely stroll along the lakeside promenade, where you can rent a bicycle or join a Tai Chi class in one of the many parks. For those seeking a more adventurous experience, kayaking and paddleboarding on West Lake are popular choices. With its tranquil ambiance and stunning vistas, Tay Ho District is the perfect destination for nature lovers and those seeking a peaceful retreat in the heart of Hanoi.
Fraser Suites Hanoi provides the perfect base to explore the charms of Tay Ho District. Whether you're seeking a relaxing lakeside getaway or a cultural immersion in the vibrant expat community, this district offers something for everyone. Book your stay at Fraser Suites Hanoi and experience the tranquil charm of Tay Ho District for yourself.
Convenient Transportation from Hanoi Airports to Fraser Suites Hanoi
Nestled in the vibrant Tay Ho District of Hanoi, Fraser Suites Hanoi offers a luxurious and convenient stay for travelers. Getting to this exquisite property from the nearby airports is a breeze, ensuring a seamless travel experience.
For those arriving at Noi Bai International Airport, the most convenient way to reach Fraser Suites Hanoi is by taxi or private car. The journey typically takes around 40 minutes, depending on traffic conditions. Taxis are readily available outside the airport terminal, and it is advisable to use reputable taxi companies such as Mai Linh or Vinasun. Alternatively, guests can also arrange for airport transfers through the hotel for a hassle-free arrival.
Travelers arriving at the smaller domestic airport, Cat Bi International Airport, can also easily access Fraser Suites Hanoi. The most common mode of transportation is by taxi, which takes approximately 2 hours to reach the hotel. Similar to Noi Bai International Airport, it is recommended to use reliable taxi services or arrange for an airport transfer with the hotel.
Regardless of the airport you arrive at, Fraser Suites Hanoi ensures a smooth and convenient journey to their luxurious property. From the moment you step off the plane, you can rest assured that your stay at Fraser Suites Hanoi will be a delightful experience.
Explore the Vibrant Surroundings of Fraser Suites Hanoi
Fraser Suites Hanoi offers an ideal location for travelers looking to explore the vibrant surroundings of Hanoi. With a range of landmarks and attractions nearby, guests can immerse themselves in the rich culture and beauty of Vietnam.
One of the notable landmarks in the vicinity is the Ho Tay Water Park, perfect for a fun-filled day with family and friends. This expansive water park offers thrilling water slides, wave pools, and various water-based activities, ensuring a memorable experience for all ages.
For wine enthusiasts, Vin+ 35B Xuân La is just a stone's throw away. This trendy wine bar and restaurant offers an extensive selection of wines from around the world, paired with delectable dishes that will please even the most discerning palate.
Nature lovers will appreciate the proximity to Phu Tay Ho, a picturesque shrine located on the banks of West Lake. This sacred site is dedicated to the Mother Goddess and offers stunning views of the lake and surrounding greenery.
For those seeking relaxation and wellness, Zenith Yoga is a must-visit. This serene yoga studio offers a range of classes for all levels, allowing guests to rejuvenate their mind, body, and soul.
Other nearby attractions include the historical Kim Lien Pagoda, a beautiful Mall for shopping enthusiasts, and Vin+ 250 LL Quân, another wine bar known for its cozy ambiance and impressive wine collection.
Fraser Suites Hanoi is also conveniently located near essential services such as the International SOS Medical and Dental Clinic, ensuring peace of mind for travelers in need of medical assistance. Additionally, Oasis Grocery Store and Gourmet Shop and Gian Hàng Từ Thiện are nearby, providing easy access to daily necessities and unique local products.
With its prime location and proximity to these landmarks and attractions, Fraser Suites Hanoi offers a perfect base for guests to explore and experience the best of Hanoi's vibrant surroundings.
Delicious Dining Options Nearby
Fraser Suites Hanoi is surrounded by a plethora of dining options that will satisfy even the most discerning palates. Just steps away from the hotel, you'll find MAAZI West-Lake, a trendy restaurant known for its fusion cuisine that blends traditional Vietnamese flavors with modern techniques. If you're craving authentic Indian cuisine, Dalcheeni Indian Restaurant and Hill top curry Indian restaurant are both excellent choices, offering a wide range of aromatic curries, flavorful biryanis, and freshly baked naan bread. For a taste of international cuisine, head to Chops Tay Ho or 6 Degrees, where you can indulge in juicy steaks, fresh seafood, and delectable pasta dishes. Pizza lovers will be delighted by the thin-crust creations at Pizza Belga, while those seeking a lively atmosphere can visit The Republic, a popular gastropub serving up craft beers and delicious pub fare. If you're in the mood for Mexican flavors, Anita's Cantina is the place to go, offering mouthwatering tacos, burritos, and margaritas. For a unique dining experience, Dragon Cello Restaurant serves up a fusion of Vietnamese and French cuisine in a charming setting. Last but not least, Phuong Nguyen Restaurant is a local favorite, serving up traditional Vietnamese dishes bursting with authentic flavors. With such a diverse range of dining options just moments away, Fraser Suites Hanoi is the perfect base for food enthusiasts looking to explore the vibrant culinary scene of Hanoi.
Shop 'til you drop at Fraser Suites Hanoi's surrounding shopping landmarks
Located in the heart of Hanoi, Fraser Suites Hanoi is surrounded by an array of shopping landmarks that will satisfy even the most avid shoppers. Just a short stroll away, you'll find Module 7, a trendy boutique offering a curated selection of high-end fashion pieces. For those looking for unique wooden crafts and furniture, Wood Plus Vietnam is a must-visit. Zeds Threads and George's Fashion Boutique are perfect for fashion-forward individuals seeking stylish clothing and accessories. Art enthusiasts will appreciate L'Atelier, a gallery showcasing exquisite lacquerware and contemporary art. Lacquer and more is another hidden gem, offering a wide range of lacquer products that make for great souvenirs. Zo Project is a haven for design lovers, with its collection of handmade homeware and accessories. Emporium Hanoi is a one-stop-shop for all your lifestyle needs, from fashion to home decor. Lastly, don't miss Bamboo Village Shop, where you can find beautiful bamboo products that showcase Vietnam's traditional craftsmanship. With these shopping landmarks just steps away from Fraser Suites Hanoi, you'll have no shortage of retail therapy options during your stay.
Affordable Luxury: Fraser Suites Hanoi Offers Unbeatable Value
Escape to luxury without breaking the bank at Fraser Suites Hanoi. With an average price of $122 per room, this upscale hotel offers exceptional value for its world-class amenities and services. Compared to the average price of a hotel room in Hanoi, which stands at $67, Fraser Suites Hanoi provides an unparalleled experience at an affordable price.
Step into a haven of elegance and sophistication at Fraser Suites Hanoi. Each room is meticulously designed and furnished to ensure maximum comfort and style. From spacious suites with stunning city views to cozy studios with modern amenities, Fraser Suites Hanoi caters to every traveler's needs and preferences. With prices that are only slightly higher than the city average, guests can indulge in the luxurious offerings of this exceptional hotel without breaking the bank.
Experience the epitome of luxury at Fraser Suites Hanoi, where affordability meets opulence. Book your stay now and discover the perfect blend of comfort, convenience, and value in the heart of Hanoi, Vietnam.
Excellent Staff, Facilities, and Service at Fraser Suites Hanoi
Fraser Suites Hanoi has garnered rave reviews from its satisfied guests, who have praised the hotel for its excellent staff, facilities, and service. The friendly and helpful staff go above and beyond to ensure a pleasant stay, and their proficiency in English is highly appreciated. The hotel's prime location is another highlight, making it a top choice for visitors to Hanoi. Guests have also commended the excellent breakfast and the cleanliness and tranquility of the residence. With its exceptional service and top-notch amenities, Fraser Suites Hanoi is a highly recommended hotel for anyone visiting Hanoi.
Exceptional Customer Ratings at Fraser Suites Hanoi
Fraser Suites Hanoi is a hotel that truly shines when it comes to customer satisfaction. With an impressive overall rating of 8.9, it's clear that guests are consistently impressed with their experience at this hotel. The high ratings across various categories further reinforce the exceptional quality of Fraser Suites Hanoi.
One aspect that stands out is the value provided by the hotel, with a remarkable rating of 8.9. Guests appreciate the excellent balance between the price they pay and the quality of service they receive. Whether it's the spacious and well-appointed rooms, the top-notch amenities, or the attentive staff, Fraser Suites Hanoi ensures that guests feel they are getting their money's worth.
Another highlight is the hotel's outstanding facilities, earning a rating of 9.0. From the moment guests step into the lobby, they are greeted with a sense of luxury and sophistication. The fitness center is well-equipped, allowing guests to maintain their fitness routine even while traveling. The swimming pool offers a refreshing escape, while the spa provides a tranquil haven for relaxation. These exceptional facilities contribute to the overall satisfaction of guests at Fraser Suites Hanoi.
Exceptional9.1
Facilities
Excellent8.6
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Excellent
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Airport transfer
Free Wi-Fi in all rooms!
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Sauna
Solid Experience - Would Stay Again!”
For the price, was really quite happy with the Fraser Suites. Staff were really helpful to have us leave luggage before room was ready. Room was very clean, bathrooms and living space was spacious and modern. Great experience!
Dear Warren, Thank you for taking time to share your experience on your recent stay. We are thrilled to learn that you enjoy your comfortable stay with great comment for our property from clean, spacious, modern room to our staff service. Your feedback definitely spurs us to strive harder in delivering memorable experience to every single guests. We certainly look forward to welcoming you back soonest possible. Sincerely Yours, Thanh Nguyen Room Division Manager
Excellent stay with great value”
Our group had a fantastic time at this property. The location was perfect for exploring the city, and the view from our room was breathtaking. The facilities were outstanding, especially the pool which was well-maintained and refreshing after a long day of sightseeing. The bathroom was spacious and clean, and we had plenty of hot water. The room size was also impressive, providing ample space for all of us. The staff was friendly and accommodating, although there were a few minor issues that could have been addressed more promptly. Overall, we highly recommend this property for anyone looking for a comfortable and convenient stay in the city.
Dear Ms Hyoyoung, First of all, we would like to sincerely thanks for your great review. We are delighted to know that you enjoyed your stay with great comment for our room, facilities and staff service. We look forwards to another opportunity to welcome you back in the near future. Sincerely Yours, Thanh Nguyen Room Division Manager.
Nice place to stay for a long time.”
Nice place to stay alone or with family. ➕ - Early check in - Welcome drink and fruit plate in the room - Amazing room service - Nice lady Cynthia Rang made our room so clean, made us feel like we are at home - Hotel employees fulfill our needs - Gym and swimming pools are the best ➖ - A little bit far from centre
Dear Alena, Thank you for taking time to share your experience on your recent stay. We are thrilled to learn that you enjoy your stay with a kind compliment for our hotel and staff service, especially from Ms Cynthia Rang. Meanwhile, we look forwards to welcoming you back soonest possible. Sincerely Yours, Thanh Nguyen Room Division Manager
Weekend in Hanoi”
This hotel was perfect for our 3 night stay. Very nice neighborhood with lots of places to eat and walk around. Good gym, pool, and sauna. Big comfortable clean rooms.
Dear Izaac, Thank you for taking time to share your experience on your recent stay. We are thrilled to learn that you enjoy your comfortable stay with great comment for our property. We certainly look forward to welcoming you back soonest possible. Sincerely Yours, Thanh Nguyen Room Division Manager
Excellent”
Nice location (in Tay Ho, quieter and safer area compared to the Old Quarter district). The hotel is also directly next to a shopping centre that has two supermarkets, coffee shop and pharmacy. Receptionists and restaurant staff are nice. Really appreciate that there is a kitchenette and a washing+drying machine in the room. However, housekeeping is not up to 4 or 5-star hotel standard. The housekeeper was not very careful. He missed removing the rubbish from one of the bins one day and did not check the tissue box for refill. It was not bad, just not good enough. We have reflected it to the receptionist during check-out, and I hope it will be improved. Overall, I would recommend this hotel.
Dear Wing, Thank you for taking time to share your experience on your recent stay. We are thrilled to learn that you enjoy your comfortable stay with great comment for our place with friendly staff service. Your feedback definitely spurs us to strive harder in delivering memorable experience to every single guests. With regard to the housekeeping service, rest assure that we would looking into it for further improvement indeed. Thank you for bringing it to our attention. Meanwhile, we certainly look forward to welcoming you back soonest possible. Sincerely Yours, Thanh Nguyen Room Division Manager