Franks Hotel

2 stars out of 5
Jalan Mulyosari No. 37, Kenjeran, Surabaya, Indonesia, 60112 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Kenjeran part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

Highlights

Hygiene Plus

Front desk [24-hour]

870 meters to the beach

Free Wi-Fi in all rooms!

Air conditioning

Facilities

Free Wi-Fi

Free parking

Front desk [24-hour]

Restaurant

Bar

Kitchen

Breakfast takeaway service

Room service [24-hour]

Your dates are popular among travelersPopular destination! Properties in Surabaya are being booked every minute!
Location 8.7
Service 8.5
Value for money 8.2
Cleanliness 8.1

Based on 48 verified reviews

Location

8.7

Service

8.5

Value for money

8.2

Cleanliness

8.1

Facilities

7.7

See map

8.7Excellent

Location rating score

Excellent location - 870 meters to the beach
Parking
FREE
Popular landmarks
Pakuwon Food Festival
1.7 km
Suramadu National Bridge
4.8 km
Monkasel (Submarine Monument)
5.4 km
Tunjungan Plaza
6.1 km
Tugu Pahlawan
6.6 km
Closest landmarks
My QTH.
270 m
Pasar Yamuri
280 m
QTH.
320 m
Kenjeran Beach
870 m
Posyandu Elang RW 06
1.0 km

Good to know

Value for money8.2
Location rating8.7
Nearest airportJuanda International Airport (SUB)
Distance to airport13.2 km

Rooms available at Franks Hotel

Deluxe Twin
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe Double
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed and 1 queen bed
Enter dates to see prices
Deluxe Suite
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Deluxe
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
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Deluxe Twin
...
  • Room size: 20 m²/215 ft²
  • Smoking allowed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 2 single beds
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Deluxe Double Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Deluxe Suite
...
  • Room size: 30 m²/323 ft²
  • Shower
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
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Deluxe Room (No Window,Area:25)
...
    Enter dates to see prices

    Frequently asked questions

    What attractions are close by Franks Hotel that are in walking range?

    While residing at Franks Hotel, begin your holiday break by checking out the closest destinations that are within close proximity to the property which include My QTH., Pasar Yamuri, and QTH..

    What are the property's policies for children's bedding at Franks Hotel?

    Franks Hotel's policy pertaining to children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

    How many rooms does Franks Hotel have?

    Franks Hotel has a total of 35 rooms.

    How long do visitors usually stay at Franks Hotel?

    Verified past guests that have stayed at Franks Hotel had an average nightly stay of 1 night at this property.

    At what time of the year is Franks Hotel most popular?

    Franks Hotel's most popular month where verified guests travelers have stayed the most is in August.

    In which languages can Franks Hotel's personnel communicate?

    Franks Hotel can speak up to 2 languages which includes English for travelers that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

    What do guests like most about Franks Hotel?

    Verified guests that stayed at Franks Hotel have given this property a rating of 8.667 for its remarkable location as the main highlight for their stay.

    What do local visitors think about Franks Hotel?

    Past local visitors that have stayed at this property have given Franks Hotel an average rating of 7.9. You can look up on more specific customer reviews, and remarks for this property down in the review section.

    What is the closest train, metro, or bus station to Franks Hotel?

    The closest train, metro, or bus station is Gubeng Train Station, 4871.95 m away from Franks Hotel.

    What well-known shopping locations are close to Franks Hotel?

    Shopping options in Franks Hotel’s Kenjeran neighborhood consists of Pakuwon Food Festival and Galaxy Mall.

    What time is check-in and check-out at Franks Hotel?

    Check-in is from 02:00 PM, and check-out is until 01:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated time frame may be charged an additional fee.

    More about Franks Hotel

    More about Franks Hotel

    Franks Hotel: A Charming Stay in Surabaya

    Welcome to Franks Hotel, a charming 2-star establishment located in the heart of Surabaya, Indonesia. With its convenient location and comfortable accommodations, Franks Hotel is the perfect choice for both business and leisure travelers seeking an affordable and enjoyable stay. At Franks Hotel, guests can expect a warm and friendly atmosphere from the moment they check-in. The check-in time starts from 02:00 PM, allowing you to settle in and unwind after a long journey. The hotel offers 35 well-appointed rooms, ensuring a cozy and relaxing space for all guests. Whether you are traveling alone or with a group, there is a room that suits your needs. One of the standout features of Franks Hotel is its child-friendly policy. Families traveling with children between the ages of 3 to 11 can rejoice, as these little ones can stay free of charge. This thoughtful policy ensures that families can enjoy their stay without any additional financial burden. It's the perfect opportunity to create lasting memories with your loved ones. When it's time to bid farewell to Franks Hotel, you have until 01:00 PM to check-out. This generous check-out time allows you to have a leisurely morning, savoring your last moments in Surabaya before continuing your journey. Whether you have an early flight or simply want to enjoy a lazy morning, Franks Hotel provides a hassle-free check-out experience. Franks Hotel offers a delightful stay in Surabaya, with its comfortable rooms, child-friendly policy, and flexible check-in and check-out times. Book your stay today and experience the warm hospitality and convenience that Franks Hotel has to offer.

    Endless Entertainment at Franks Hotel

    Franks Hotel in Surabaya, Indonesia offers a plethora of entertainment facilities to ensure an unforgettable stay for its guests. Whether you are in the mood for some retail therapy or a fun night out, this hotel has got you covered. Step into the onsite shops and indulge in a shopping spree, where you can find a wide range of souvenirs, clothing, and local handicrafts. With its convenient location, Franks Hotel is also surrounded by a variety of shopping malls and markets, allowing guests to explore the vibrant local scene. After a day of exploring, unwind at the hotel's bar, where you can enjoy a refreshing cocktail or a glass of wine. The bar offers a cozy and inviting atmosphere, perfect for socializing with fellow travelers or simply relaxing after a long day. For those looking to catch up on their favorite TV shows or watch a movie, the shared lounge/TV area is the ideal spot. Equipped with comfortable seating and a large flat-screen TV, this space provides a comfortable and communal setting for guests to enjoy their favorite entertainment. Whether you are a shopaholic, a social butterfly, or a movie enthusiast, Franks Hotel has everything you need to make your stay in Surabaya truly memorable.





    Convenience Facilities at Franks Hotel: A Seamless Stay Experience

    Franks Hotel in Surabaya, Indonesia, offers a range of convenience facilities that ensure a seamless and comfortable stay for all guests. With 24-hour room service, you can indulge in delicious meals and snacks at any time of the day, right in the comfort of your own room. The attentive and friendly staff are always ready to cater to your needs, making your stay truly hassle-free. At Franks Hotel, the concierge service is at your disposal, providing valuable assistance and recommendations for exploring the vibrant city of Surabaya. Whether you need help with transportation arrangements or suggestions for nearby attractions, the concierge will ensure that your stay is filled with memorable experiences. Stay connected throughout your stay with complimentary Wi-Fi in all rooms and public areas. Whether you need to catch up on work emails or share your travel adventures on social media, you can rely on the hotel's fast and reliable internet connection. Additionally, Franks Hotel provides daily housekeeping services to ensure that your room is always clean and comfortable. With these convenience facilities, Franks Hotel aims to provide a seamless and enjoyable stay for all guests.

    Convenient Transport Facilities at Franks Hotel

    Franks Hotel in Surabaya, Indonesia, offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. Whether you are arriving by car or need transportation within the city, Franks Hotel has got you covered. For guests who prefer to drive, the hotel provides valet parking services, allowing you to conveniently drop off your car at the entrance and have it parked securely. Additionally, Franks Hotel offers an onsite car park, ensuring that you can easily find a parking spot without any worries. What's more, the car park is free of charge, providing excellent value for money. If you prefer to explore Surabaya without the hassle of driving, the hotel also offers a reliable taxi service. The friendly and knowledgeable staff at Franks Hotel can assist you with arranging a taxi, making it easy for you to navigate the city and visit popular attractions. With its valet parking, onsite car park, and taxi service, Franks Hotel goes above and beyond to provide convenient transport facilities for its guests. Whether you are traveling by car or prefer to rely on taxis, you can rest assured that your transportation needs will be well taken care of at Franks Hotel.





    Delight in a Gastronomic Journey at Franks Hotel

    Indulge in a culinary adventure like no other at Franks Hotel in Surabaya, Indonesia. With an array of dining facilities to choose from, your taste buds are in for a treat. Start your day with a cup of freshly brewed coffee at our cozy coffee shop, where the aroma of roasted beans fills the air. Whether you prefer a strong espresso or a creamy latte, our skilled baristas will craft the perfect cup to kickstart your morning. For a more substantial meal, head to our restaurant, where a delectable menu awaits. From local Indonesian specialties to international favorites, our talented chefs create dishes that are bursting with flavor and made with the finest ingredients. Whether you're craving a spicy rendang or a juicy steak, our restaurant offers a diverse selection to satisfy every palate. At Franks Hotel, we understand that sometimes you just want to relax in the comfort of your room. That's why we offer 24-hour room service, allowing you to enjoy a delicious meal without leaving the comfort of your cozy sanctuary. Our dedicated staff will deliver your chosen dishes right to your doorstep, ensuring a seamless and satisfying dining experience. With daily housekeeping, you can rest assured that your dining area will always be clean and ready for your next culinary adventure. Book your stay at Franks Hotel and embark on a gastronomic journey that will leave you craving for more.

    Comfort and Style at Franks Hotel

    Franks Hotel in Surabaya offers a range of beautifully designed rooms to suit every traveler's needs. The Deluxe Double rooms provide a spacious and cozy retreat, featuring either a Queen Bed or a King Bed, ensuring a restful night's sleep. For those traveling with a companion, the Deluxe Twin rooms offer a comfortable stay with two Single Beds, perfect for friends or family. And for those seeking a touch of luxury, the Grand Deluxe rooms provide a lavish experience with a spacious layout and a plush King Bed. With a variety of room types to choose from, Franks Hotel caters to all preferences and guarantees a memorable stay in Surabaya.

    Discover the Vibrant Kenjeran in Surabaya, Indonesia

    Nestled in the heart of Surabaya, Indonesia, Franks Hotel offers an ideal base for exploring the vibrant neighborhood of Kenjeran. Known for its stunning coastline and rich cultural heritage, Kenjeran is a must-visit destination for travelers seeking a unique and immersive experience. One of the highlights of Kenjeran is its beautiful beach, which stretches along the Java Sea. Here, visitors can relax on the golden sands, take a refreshing dip in the crystal-clear waters, or indulge in a variety of water sports. The beach is also lined with charming cafes and restaurants, where you can savor delicious local cuisine while enjoying breathtaking views of the sea. In addition to its natural beauty, Kenjeran is home to several iconic landmarks. The Kenjeran Park, located near the beach, is a popular recreational spot that offers a range of activities for all ages. Explore the park's lush gardens, visit the ornate Chinese temple, or take a leisurely stroll along the promenade to soak in the captivating atmosphere. For those interested in history and culture, a visit to the Kenjeran Islamic Cemetery is a must. This ancient burial ground is a testament to the rich Islamic heritage of the region and features beautifully crafted tombstones and mausoleums. It is a serene and peaceful place that offers a glimpse into the past. With its stunning coastline, cultural landmarks, and vibrant atmosphere, Kenjeran is a destination that should not be missed. And with Franks Hotel as your base, you can easily explore all that this enchanting neighborhood has to offer.

    Convenient Transportation from Surabaya Airport to Franks Hotel

    Franks Hotel, nestled in the vibrant district of Kenjeran in Surabaya, Indonesia, offers a comfortable and stylish accommodation option for travelers seeking a memorable stay. When it comes to reaching the hotel from the nearest airport, Surabaya International Airport (Juanda Airport), there are several convenient transportation options available. One of the most popular and hassle-free ways to get to Franks Hotel is by taking a taxi. As you step out of the airport, you will find a dedicated taxi counter where you can book a taxi to your destination. The journey from the airport to Franks Hotel usually takes around 30 minutes, depending on the traffic conditions. Sit back, relax, and enjoy the scenic drive as you make your way to the hotel. Another convenient option is to hire a private car or arrange for a hotel transfer. Many hotels, including Franks Hotel, offer airport transfer services for their guests. This allows you to have a smooth and comfortable journey directly to the hotel without worrying about finding transportation or navigating the unfamiliar roads. Simply inform the hotel in advance about your arrival details, and they will arrange for a driver to pick you up from the airport. No matter which transportation option you choose, the journey from Surabaya International Airport to Franks Hotel is a seamless and enjoyable experience. As you arrive at the hotel, you will be greeted by the warm and friendly staff, ready to assist you with any inquiries or requests you may have. With its convenient location and comfortable amenities, Franks Hotel is the perfect choice for both business and leisure travelers visiting Surabaya.

    Discover the Rich Cultural Heritage near Franks Hotel in Surabaya

    Franks Hotel is perfectly situated amidst a plethora of fascinating landmarks and attractions in Surabaya, Indonesia. Just a short distance away, you'll find the iconic Jalesveva Jayamahe Monument, a majestic tribute to the Indonesian Navy. This towering monument is not only a symbol of national pride but also offers breathtaking panoramic views of the city. For those interested in delving into the region's history and art, the Museum Mpu Tantular is a must-visit. This renowned museum showcases a diverse collection of artifacts, paintings, and sculptures that provide a glimpse into Surabaya's rich cultural heritage. Another captivating landmark nearby is the Four Face Buddha Statue, a revered religious site that attracts visitors seeking blessings and tranquility. The serene atmosphere and intricate architecture make it a perfect spot for reflection and spiritual contemplation. If you're a motorsport enthusiast, PARK Circuit is just a stone's throw away from Franks Hotel. This thrilling racetrack hosts various motorsport events, offering adrenaline-pumping experiences for both participants and spectators. Art lovers will delight in visiting the Blockbuster Museum Surabaya, a unique museum dedicated to showcasing the history and evolution of the film industry. With its vast collection of movie memorabilia and interactive exhibits, this museum promises an immersive experience for movie buffs of all ages. For those seeking medical services or emergency assistance, Franks Hotel is conveniently located near Puskesmas Pembantu Karang Empat, Pasar Krempyeng Kalisari Damen, Posyandu Tresnojoyo, and Puskesmas Wonokusumo. Additionally, Rumah Sakit Paru Surabaya, a renowned lung hospital, is within easy reach. Franks Hotel's strategic location offers easy access to these landmarks and attractions, allowing guests to immerse themselves in the vibrant culture and history of Surabaya while enjoying a comfortable stay at the hotel.

    Convenient Public Transport Stations near Franks Hotel

    Franks Hotel in Surabaya, Indonesia, boasts a prime location with excellent access to various public transport stations. Guests will find themselves just a stone's throw away from Benteng Station, Depo Pertamina Station, and Kalimas Station, making it incredibly convenient to explore the city and its surrounding areas. Benteng Station, located within walking distance from Franks Hotel, is a bustling hub that connects travelers to different parts of Surabaya. Whether you're planning to visit popular attractions like Tugu Pahlawan or explore the vibrant shopping districts, this station provides easy access to all the major destinations in the city. Depo Pertamina Station is another convenient option for guests staying at Franks Hotel. Situated nearby, this station offers access to a comprehensive network of public transportation, including buses and trains. From here, travelers can easily reach Surabaya's business district, historical landmarks, and cultural sites, ensuring a hassle-free and enjoyable stay. Kalimas Station, located in close proximity to Franks Hotel, is a key transportation hub that connects Surabaya to other cities in East Java. This station provides convenient access to intercity trains, allowing guests to explore beyond Surabaya and discover the beauty of the surrounding region. With such convenient access to Benteng Station, Depo Pertamina Station, and Kalimas Station, Franks Hotel is an ideal choice for travelers seeking a comfortable stay with easy connectivity to Surabaya's public transport network. Whether you're here for business or leisure, exploring the city has never been easier.

    A Culinary Paradise at Franks Hotel

    Franks Hotel is surrounded by a diverse selection of restaurants that will satisfy any food lover's cravings. Just a short walk away, you will find Botanika - Kertajaya Indah, a trendy restaurant known for its fusion cuisine and stylish ambiance. For those looking to indulge in local flavors, Ronggolawe Meatball and Pawon Rempah Resto are must-visit spots. Ronggolawe Meatball offers a mouthwatering array of meatball dishes, while Pawon Rempah Resto serves up authentic Indonesian cuisine with a spicy twist. Nasi Madura Suramadu is another local favorite, specializing in fragrant and flavorful Madurese rice dishes. If you're in the mood for international fare, Resto Quenn 99 offers a wide range of dishes from around the world. Craving some delicious fried chicken? G-CHICK is the place to go, serving up crispy and juicy chicken with a variety of delectable sauces. For a taste of Surabaya's famous Soto Ayam, head to Soto Ayam Cak Di, where you can savor a comforting bowl of chicken soup with aromatic herbs and spices. Seafood lovers will delight in the fresh catch at Warung Ikan Cak Yu, a local seafood restaurant known for its flavorful grilled fish and seafood dishes. Astrid Kitchen Center is a great spot for those seeking a cozy and casual dining experience, offering a variety of Western and Asian dishes. And if you're in the mood for some comforting noodles, Pangsit Mie Gajahmada is the place to be, serving up delicious noodle dishes with a variety of toppings. With such a wide range of culinary options just steps away, Franks Hotel is the perfect base for food enthusiasts to explore and indulge in Surabaya's vibrant food scene.

    Shopping Paradise at Franks Hotel

    Franks Hotel is located in the heart of Surabaya, surrounded by an array of shopping landmarks that will surely delight any shopaholic. Just a stone's throw away from the hotel is the renowned Galaxy Mall, one of the largest and most popular shopping destinations in Surabaya. With its impressive selection of local and international brands, Galaxy Mall offers a shopping experience like no other. From fashion boutiques to electronics stores, this mall has it all. Indulge in some retail therapy as you explore the countless shops and find the latest trends and must-have items. After a day of shopping, recharge at one of the mall's many restaurants or catch a movie at the state-of-the-art cinema. Galaxy Mall is a shopaholic's paradise that is sure to leave you wanting more.

    Affordable Luxury at Franks Hotel in Surabaya

    Experience the perfect blend of comfort, convenience, and affordability at Franks Hotel in Surabaya, Indonesia. With an average room price of just $17, Franks Hotel offers exceptional value for money, allowing you to enjoy a memorable stay without breaking the bank. Compared to the average price of $28 for a hotel room in Surabaya, Franks Hotel stands out as an affordable choice that doesn't compromise on quality. Whether you're a budget-conscious traveler or simply looking for great value, Franks Hotel provides a range of well-appointed rooms at a fraction of the cost of other hotels in the city. From cozy single rooms to spacious suites, each accommodation option is designed to provide a comfortable and relaxing environment for your stay in Surabaya.





    An Exceptional Stay at Franks Hotel in Surabaya

    Franks Hotel in Surabaya has garnered an impressive overall rating of 8.6, reflecting the outstanding experiences that guests have had during their stay. With high scores across various categories, this hotel offers exceptional value for money, making it a top choice for budget-conscious travelers. The value rating of 8.8 highlights the affordability of the accommodations without compromising on quality or comfort. The facilities at Franks Hotel have been rated 7.9, indicating a decent range of amenities that cater to the needs of guests. From the moment you step into the hotel, you'll be greeted by a clean and well-maintained environment. The cleanliness rating of 8.6 is a testament to the hotel's commitment to providing a hygienic and comfortable stay. Whether you're traveling for business or leisure, Franks Hotel's convenient location earns a remarkable rating of 8.8. Situated in Surabaya, guests can easily access nearby attractions, shopping centers, and dining options, ensuring a memorable stay. One of the standout features of Franks Hotel is the exceptional staff performance, reflected in the rating of 8.8. The dedicated and friendly staff go above and beyond to ensure that every guest feels welcomed and taken care of. Whether you need assistance with check-in, recommendations for local attractions, or any other request, the staff at Franks Hotel will make sure your needs are met with a warm smile and prompt service. With such positive customer ratings, Franks Hotel in Surabaya is the perfect choice for travelers seeking a delightful stay that offers great value, convenience, cleanliness, and outstanding staff performance.

    Show less

    Amenities and facilities

    Very good7.7

    Facilities

    Languages spoken
    • English
    • Indonesian
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Cleanliness and safety
    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Bar
    • Coffee shop
    • Kitchen
    • Restaurants
    • Room service [24-hour]
    • Snack bar
    Services and conveniences
    • Air conditioning in public area
    • Business facilities
    • Concierge
    • Contactless check-in/out
    • Daily housekeeping
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Shared lounge/TV area
    • Shops
    • Smoke-free property
    • Smoking area
    • Xerox/fax in business center
    For the kids
    • Kids meal
    Access
    • Adult-only property
    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed unavailable
    • Safety/security feature
    • Security [24-hour]
    • Soundproof rooms
    Getting around
    • Car park [free of charge]
    • Car park [on-site]
    • Taxi service
    • Valet parking
    Available in all rooms
    • Air conditioning
    • Desk
    • Free bottled water
    • Internet access – LAN
    • Internet access – wireless
    • Mirror
    • Non-smoking
    • Satellite/cable channels
    • Shower
    • Telephone
    • Wi-Fi [free]

    Food and dining

    Restaurants on site
    Restaurant
    • Menu: Buffet

    Location

    Jalan Mulyosari No. 37, Kenjeran, Surabaya, Indonesia, 60112

    Excellent8.7

    Location

    Airports
    • Juanda International Airport (SUB)
      13.2 km
    • Abdul Rachman Saleh Airport (MLG)
      75.8 km
    Public transportation
    • Gubeng Train Station
      4.9 km
    • Sidotopo Train Station
      5.3 km
    Hospital or clinic
    • Posyandu Elang RW 06
      1.0 km
    Shopping
    • Tunjungan Plaza
      6.1 km
    Cash withdrawal
    • ATM
      640 m

    What's nearby

    Popular landmarks
    • Pakuwon Food Festival
      1.7 km
    • Suramadu National Bridge
      4.8 km
    • Monkasel (Submarine Monument)
      5.4 km
    • Tunjungan Plaza
      6.1 km
    • Tugu Pahlawan
      6.6 km
    • Bungkul Park
      7.1 km
    • Sampoerna Museum
      7.5 km
    • Surabaya's Zoo
      7.6 km
    • Surabaya Town Square
      8.2 km
    • Masjid Nasional Al Akbar Surabaya
      12.3 km
    Nearby landmarks
    • My QTH.
      270 m
    • Pasar Yamuri
      280 m
    • QTH.
      320 m
    • Kenjeran Beach
      870 m
    • Posyandu Elang RW 06
      1.0 km
    • Tempat Parkir
      1.2 km
    • Puskesmas Mulyorejo
      1.2 km
    • Kenjeran Park
      1.3 km
    • Airlangga University
      1.5 km
    • Pasar Krempyeng Kalisari Damen
      1.5 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property.
    Children 3-11 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until13:00
    The property
    • Number of rooms 35

    Reviews of Franks Hotel from real guests

    Provided by verified guests of

    Agoda logo
    8.1
    • Location score 8.7 out of 10 and is a high score in Surabaya
      Location8.7
    • Service score 8.5 out of 10 and is a high score in Surabaya
      Service8.5
    • Value for money score 8.2 out of 10 and is a high score in Surabaya
      Value for money8.2
    • Cleanliness score 8.1 out of 10 and is a high score in Surabaya
      Cleanliness8.1
    • Facilities score 7.7 out of 10 and is a high score in Surabaya
      Facilities7.7
    High score for Surabaya
    Rating
    9+ Exceptional (7)
    8-9 Excellent (0)
    7-8 Very Good (1)
    6-7 Good (2)
    <6 Below Expectation (4)
    Guest Type
    Language
    Showing 14 verified guest comments
    123
    1. 10.0
      Exceptional
      Nurul from Indonesia
      Group
      Deluxe Twin
      Stayed 1 night in August 2024

      Recommended”

      nice hotel with a nice price… 3 kamar yg sy pesan semuanya memuaskan, besar & bersih… pelayanannya jg baik banget… sangat sy rekomendasikan… bakalan balik lg kl ada event tournament d unair kampus C…

      Reviewed August 12, 2024
    2. 2.8
      MUDJI from Indonesia
      Family with young children
      Deluxe Twin
      Stayed 1 night in July 2024

      Poor facillity”

      I stayed there because it’s close to my mom’s house. But really don’t like the first impression. The lobby is small, the room kind of smells bad (from the toilet??) Breakfast was whatever they serve you in a small portion. If you don’t like the menu you have no option. I end up move to different hotel the day after.

      Reviewed July 14, 2024
    3. 10.0
      Exceptional
      Muhammad from Indonesia
      Group
      Deluxe Double
      Stayed 3 nights in September 2023

      Nice staff and ambience”

      Overall, nyaman dengan berbagai tempat makan di sekitar hotel meningkatkan rating untuk anda menginap. kamar 3 tipe bisa dipesan sesuai dengan budget pengunjung. Silahkan kunjungi surabaya dan menginap disini karena cukup worth it

      Reviewed October 02, 2023
    4. 6.8
      Good
      Kristiadi from Indonesia
      Solo traveler
      Deluxe Twin
      Stayed 1 night in May 2023

      Udah suka sama lokasinya ”

      Tiap ke sby pasti kesini. Pertama stafnya nice dan lokasinya juga enak. Buat yg cari kamar buat stay tidur ama mandi cukup lah lokasi strategis Cuma kemaren ada sedikit kesel sama staf malemnya pas hari pertama checkin Harusnya staff helpfull ya. Mengingat kadang kita dah capek, checkin jam 10 malem kan mean emang dah ga bisa kemana mana lagi Iknow ada peraturan deposit dll . Cuma please deh gue dah bayar lunas masih ngotot minta deposit . Malam itu dikasih batas ampe jam 12 lagi . Kami pendatang kan kadang ga tau atm ada dimana dll Selebihnya ok deh. Security tetep paling ramah . Staff pagi ug handle extence juga baik . Jadi kayanya cuma staff malem itu aja yg lagi mood aneh.

      Reviewed May 30, 2023
    5. 9.2
      Exceptional
      SHAND
      Couple
      Deluxe Double
      Stayed 1 night in April 2019

      Bermalam”

      Bagus rapi sekali

      Reviewed April 07, 2019
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