Four Points by Sheraton Manado
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Wenang part of Manado, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Bunaken National Park. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
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Highlights

Indonesia Care
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Facilities
Transport to airport
Bicycle rental
Valet parking
Shuttle service
Complimentary WIFi in all rooms
Best experience in North Sulawesi! ”
Four Points provides best facilities (clean & comfy bedrooms, clean & beautiful infinite pool, awesome breakfast menus, gym , etc.) and excellent service of the staffs. It also takes good attention of healthy protocoler. So, in my opinion, Manado City is an awesome place for travelling, and Four Points makes my holiday perfect. Thank you, staffs of Four Points. God bless you.
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We love here and enjoy here. ”
It is a great trip in Manado, with living in Four Points. Everyone working here are very nice, and warm-hearted. It is very safe and enjoyable to stay at this hotel, the breakfast is very good with lots of food. Don't miss the swimming pool view during the sunset, which is extremely beautiful you cannot forget. We will choose here again if we go to Manado again. We love here.
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Perfect location ”
Great staff. Very clean hotel. Good breakfast and nice size bedroom. Any one staying here will have a great stay. The 2 Restaurants in the hotel are the only failure. But a 2 minute walk through a undercover car park guests can enjoy the many eateries in the Manado Town Square mall. Great selection of food. This is great for hotel guests but not for hotel management. To keep guests eating inside the hotel management needs to look at pricing and quality of food and service offered. But this wont affect the guests as the mall has great options for eating. This is a great choice hotel when staying in Manado.
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Great Location & Great Sea View”
We booked a sea view suite and it was worth every rupiah. The view is majestic and mesmerising especially during sunset. Location is good because the hotel located in the same building as Manado Town Square (the It Mall in Manado), so it’s easy to get some food or to hang out in walking distance. Room was great, keep up maintaining the cleanliness! Breakfast view also great, the infinity pool facing Manado Bay is priceless. Has a great stay.
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Best Hotel in Manado”
I think this hotel deserves to be called as the best one available within Manado town. Great view, especially the swimming pool has a stunning view towards Bunaken, great location with access to a large shopping mall. Room was clean also with good view. Request for the sea view room. Food was Ok. The only thing as the downside was the speed of service was rather slow, but perhaps that was the "local standard", hence we perhaps should lower our expectations on this issue.
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Best place to stay in Manado”
I booked 3 rooms for us to stay (family holiday) for 3 nights. The staffs were friendly, easy going and professional. They greeted us with smile and very accommodating when we checked in. I would like to thank those who helped us settling in: Rowdy, Atika, Karen, Chandra, Feb and those who are in charge of breakfast. Thanks so much. The place is highly recommended if you travel to Manado, convenience and with good facilities. The Wi-Fi was fast. The pool was nice but a bit cold in the morning. The only feedback we have for improvement are the control of the Gym (kids seems to be allowed to play in the gym full of machines and dumbbells) and to have a better management of breakfast during the busy period. Once again, many thanks to Atika, Rowdy and Karen for their help and friendliness during our stay.
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THE BEST HOTEL IN MANADO”
This is a great hotel, really close to the Mall. I would suggest if you travel around holiday season (Xmas or public holiday) to be wary as the traffic was horrendous from the airport to the hotel. It took two hours because all traffic was headed for the Mall (underneath the hotel). I only stayed one night be the view and pool look great and it's supposed to be the best place to stay in Manado
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Dear Marie, Thank you for taking the time to share your recent experience at the Four Points by Sheraton Manado with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, I am curious to know if there were any elements of your visit we could have enhanced. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our valued guest, such as yourself. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Manado. Regards, Marischya Panese Asst. Manager Marketing and Communication
Fabulous! ”
Always be favo hotel in manado. Hotel staffs are all friendly, room is clean and very comfortable with a amaze view (sea). I wan to recomm this hotel to someone who looking for nice room condition and atmosphere..
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Very happening venue right in the shopping mall”
The hotel is right next to Manado Town Square, so it is very convenient for travelers whose continuously looking for something to eat. When we arrived and checked in at around 4pm our suite is not ready yet, so we were upgraded to a bigger suite, which made us very happy indeed. Thank you for a really helpful front desk staff Norman. Our suite is very comfortable, with very nice view. However we noticed that the carpet has not been cleaned. There were white spots here and there, and were still there the day after. Breakfast is great, with a lot of choices available, although there is no yogurt selection available. Be aware that breakfast time gets so packed with guests during the weekend, that you will need to wait for available table. Apparently breakfast area outside can be reached directly from the mall's parking lot, and there were also building construction still going on, which made this area noisy and not child friendly. Overall our stay was great, and look forward to come back.
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Nice room, view (sea view) & friendly staff”
I just book this hotel for my family, and they said that this hotel have an amazing view, big room and very friendly staff. I was nice Four points.
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new place to stay smack dab in the city center”
we stayed at the hotel only a few weeks after it was opened. rooms are big and clean. the location is superb, straight next to Manado Town Square shopping center. swimming pool is clean with ocean view
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Exceptional”
the previous booking i made in Four Points is for my boss. Indeed i trusted the hotel's profile for if not i would not book my boss in here. The feedback from boss were all nice words. Thank you for the good service
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Dear Mr. MARIVIC, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Four Points by Sheraton Manado. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Four Points by Sheraton Manado and we hope you choose to create more memories here whenever your travels bring you back to Manado. Sincerely, Marketing Communication Four Points by Sheraton Manado
Good location”
Hotel location is good; connected to Manado Town Centre. Manado traffic is bad in city area. Hotel should consider adding family-oriented facilities for guests with young children.
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Not the worst hotel”
My second stay at this hotel. First stay was perfect. 2 nd stay for 10 days completely different story. Staff are all excellent and always keen to help. This stay started with booking the dearer sea view room but was given a city view. Every morning we would have breakfast at 6.30am. Breakfast opened at 6am. Although the restaurant has the latest food heater none of these were turned on. Every day the breakfast was cool. Not pleasent to eat. On my second last day there they turned the heaters on. The hot water in the bathroom stopped working. For 1 night and 1 morning the shower was cold water only. They fixed the water the following day but only to a like warm temp. This is classed as a 4 star hotel. On my second visit I would strongly disagree. The adjoining mall is this hotels best selling point. The staff are great the rooms are clean and its joined to the Many is mall. These are the best points.
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the best hotel in manado”
This is one of the best hotel I stayed in South-East Asia so far,and believe me I travel a lot!From the moment we checked-in(thank you Marshall,for your excellent welcoming and quiet room you provided me),till the moment we checked-out,everything was more than we could even dream!The hotel is very clean,new,situated in an excellent location,the rooms have great views over the sea.The breakfast is amazing,with one of the greatest coffee choices you may have in the whole region(cappuccino,cafe late,etc) and without any extra charges most of the 3-5 stars hotels use to do.The staff is very polite,attentive and helpful at all levels.I need to print-out some documents for my company and when I asked Rowdy(the duty manager) where can I get a copy shop near-by he offered immediately to do this for me at no cost!Thanks a lot,again!I am looking forward to stay with you again!
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Highly Recommended”
I forgot my stuff on check out, and the staff kindly found it and return it to me. Very nice. The breakfast is 😋 yummy. Integrated with the biggest shopping center in Manado and the swimming pool is clean. Free parking for the whole staying day.
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Excellent Hotel”
The best is the staff. They are friendly and accomodating. Food is also great and the hotel is above the biggest shopping mall in Manado.
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Very good”
New hotel with good location, beside Manado Town Square (Mantos) the popular mall in Manado
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Nice Place”
They located at the centre of the Manado City. They have a clean and modern room other than another 4-5 star Hotel.
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No 1 chocie in Manado”
The hotel is our No 1 choice when we visit Manado. The staff are friendly, breakfast is good and have the good facilities. The shopping mall is also just underneath the hotel.
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