Favehotel Graha Agung Surabaya
Jl. Mayjen Yono Soewoyo, Pakuwon Square AK II No. 10 - 11 , Dukuh Pakis, Surabaya, Indonesia, 60228 - See map
Make your best journey to Surabaya with the promised standard of Indonesia Care, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Dukuh Pakis part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.
Highlights
Indonesia Care
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities
Front desk [24-hour]
Airport transfer
Valet parking
Shuttle service
Spa
Free Wi-Fi in all rooms!
Luggage storage
Contactless check-in/out
Your dates are popular among travelersPopular destination! Properties in Surabaya are being booked every minute!
Everything is ok. ”
Good sebanding dgn harga. Cuma kamar agak kecil. Selebihnya ok semua.
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Kepada Bapak Nael, Salam hangat dari favehotel Graha Agung Surabaya, terima kasih telah meluangkan waktu Anda untuk memberi ulasan kepada kami. Kami sangat senang mendengar Anda mendapatkan pengalaman yang dapat memenuhi harapan Anda selama menginap di favehotel Graha Agung Surabaya. Kami menempatkan pengalaman dan kenyamanan kepada tamu-tamu kami sebagai prioritas kami, dan ulasan positif Anda menegaskan kembali kerja keras yang kami lakukan setiap hari. Sekali lagi kami sangat berterima kasih atas ulasan baik Anda, dengan senang hati kami tunggu kedatangan Anda kembali di waktu mendatang. Hormat kami, Erzam Faisol – Hotel Manager
Great location”
Clean n cozy
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Dear Bapak Rizal, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking your time to leave us a review. we are glad to hear that you had a pleasent experience during your stay at favehotel Graha Agung Surabaya. We sincerely look forward to welcoming you back in the near future. Erzam Faisol - Hotel Manager
Top”
Hotel yang bersih, karyawannya ramah2.. recomended bnget
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Dear Ibu Nur, Terima kasih banyak atas ulasan positif yang telah disampaikan. Senang bagi kami mengetahui pengalaman menginap Anda sesuai dengan harapan. Ulasan ini akan kami sampaikan kepada staff agar menjadi motivasi untuk memberikan pelayanan yang lebih baik lagi. Senang bagi kami apabila dapat segera menyambut kedatangan Anda kembali!
Rekomended”
Top markotop hotelnya, bersih banget
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Dear Ibu Nur, Terima kasih banyak atas ulasan positif yang telah disampaikan. Senang bagi kami mengetahui pengalaman menginap Anda sesuai dengan harapan. Ulasan ini akan kami sampaikan kepada staff agar menjadi motivasi untuk memberikan pelayanan yang lebih baik lagi. Senang bagi kami apabila dapat segera menyambut kedatangan Anda kembali!
Great location”
Great location, lots of food nearby
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Dear Bapak Rizal, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking your time to give us a review. We are very happy to hear that you had an experience that met your expectations during your stay at favehotel Graha Agung Surabaya. We will convey your compliments to him. Strategic location is one of the hallmarks of favehotel Graha Agung Surabaya. For our guests who are confused about which location suits their expectations, we provide car drop-off to the surrounding area at certain hours based on availability. We place the experience and comfort of our guests as our top priority, and your positive review reaffirms the hard work we do every day. Once again we are very grateful for your good review, we are happy to wait for your return in the future. Best regards, Erzam Faisol – Hotel Manager
Best choice of budget hotel”
Worth the price
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Dear Bapak Genji, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking your time to leave us a review. We are glad to hear that you had a pleasent experience during your stay at favehotel Graha Agung Surabaya. We look forward to welcome you back in the near future. Sincerely yours, Erza Faisol A. - Hotel Manager
nice hotel in the middle of town”
fave my favorite hotel.. nice hotel in the middle of Surabaya town
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Dear Bapak Indra, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking your time to leave us a review. We are glad to hear that you had a pleasant experience during your stay at favehotel Graha Agung Surabaya. We look forward to welcoming you back in the near future. Sincerely yours, Erzam Faisol - Hotel Manager
Old but not so gold”
Its an old hotel.. the staffs are nice, the rooms quite clean, and the breakfast was okay.. Yet the interior really needs improving..
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Dear Ibu Gabriella, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking your time to leave us a review. We are quite relieved to hear that you are satisfied with our service and thank you for the feedback you have provided. In response to the interior that looks old, we are currently in the plans to upgrade the ambiance of our hotel rooms, we have upgrade our suite room into smart room with new ambience. We invite you to try to experience our suite room type. We sincerely look forward to welcoming you back in the near future with our best services. Sincerely yours Erzam Faisol - Hotel Manager
Big room”
Big and spacious. Even with an extra bed it was still comfortable.
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Hi Christine, Thank you very much for taking the time to leave us your review! Glad to know that your stay feel comfort! Can't wait to see you again!
Nice hotel”
Nice budget hotel, a bit dark, and the room cleanliness can be manage a bit better
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Dear Bapak Christian, Warm greetings from favehotel Graha Agung Surabaya. Thank you for taking the time to share your experience with us. And thank you for your input, regarding the brightness and a slight lack of cleanliness in our room, we have conveyed this to the technician team and housekeeping team so that they can be followed up immediately. Your input helps us to be able to increase our motivation to be the best budget hotel in its class. We hope that you will give us the opportunity to show our best changes again. Once again thank you for choosing favehotel Graha Agung Surabaya as your place to stay, we look forward for your next stay. Sincerely yours, Erzam Faisol - Hotel Manager
Room not comfortable”
Towels not clean
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Dear Mr. Irfan, Thank you for recently review. We deeply apology for the inconvenience happened during your stay with us about the towel. This issue already convey to relevant department to be followed up further. We will also make sure to give training to our staff and make sure this will not happen again. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erzam Faisol Hotel Manager
Good price,great location”
Location is top value, minutes away to pakuwon, citraland,graha family. Cleanness is so so, shower need improvement.
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Dear Bapak Fendi, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking your time to leave us a review. Allow us to apologized because your experience during your stay at favehotel Graha Agung Surabaya did not meet your expectations. The reviews you provide help us to improve our services, we will forward this issue to our engineering team to fix the shower problem you experiencing in the room. Once again we apologize for the inconvenience during your stay at favehotel Graha Agung Surabaya. We sincerely look forward to welcome you back in the near future with our best services. Sincerely yours, Erzam Faisol - Hotel Manager
lokasi strategis”
lokasi strategis
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Dear Lianawati, Salam hangat dari favehotel Graha Agung Surabaya. Terima kasih banyak atas ulasan yang telah disampaikan. Selain dari letak hotel kami yang strategis, kami juga menyediakan pengantaran gratis ke beberapa lokasi dengan area dekat hotel. Dengan senang hati kami tunggu kedatangan anda kembali. Erzam Faisol Hotel Manager
So far oke”
We checked in into a superior room but the room wasn't clean properly and we ask to change the room and they gave us a better room. But water shower not working properly.
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Dear Ms. Annisa, Thank you very much for your feedback. We deeply apology for the inconvenience happened during your stay with us and this issue already convey to relevant department to be followed up further. We will also make sure to give training to our staff and to make sure this will not happen again. Once again, we apology for the inconvenience and looking forward to have you back at our hotel. Erzam Faisol Hotel Manager
Near Shipping mall”
Budget hotel near shopping mall
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Dear Hendra, Warm greetings from favehotel Graha Agung Surabaya. Thank you very much for your recently review. We are looking forward to welcoming you back again.
A Good Location Hotel”
A Good Locatiom Hotel. A Food centre just in a walk distance...
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Hi Mr. Hendra, Thank you very much for taking the time to leave us your wonderful review! Glad to know that your stay feel comfort! Can't wait to see you soon!
Dark”
Too dark for me, room is small and dull, no coffee, no tea, bed is small too. There is a window, but no sunlight. It’s only wall. Location is good, staff is good and efficient.
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Dear Khomsan, Warm greetings from favehotel Graha Agung Surabaya. Thank you for your recent feedback about your stay here with us. Please allow me to express our sincerely apologize for the room facility that did not meet your expectation. Please rest assured that your valuable comments were well noted and discussed with the department concern for their necessary actions. We hope that there will be another opportunity to deliver a more positive and memorable stay. Sincerly, Erzam Faisol Hotel Manager
Staffs are helpful”
Staffs are helpful, the room a little bit old, spacious
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Dear Juniaty, Thank you for your recently review. Looking forward to see you back at favehotel Graha Agung Surabaya!
Not that memorable”
Squeaky bed, small shower that's kinda meh
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Dear Christian, Thank you very much for your feedback. We deeply apology for the inconvenience happened during your stay with us and this issue already convey to relevant department to be followed up further. We will also make sure to give training to our staff and to make sure this will not happen again. Once again, we apology for the inconvenience and looking forward to have you back at our hotel. Regards, Erzam Faisol Hotel Manager
Average hotel, nothing special”
Location in area that everytime we pay for parking our vehicle, hotel did not give free parking facilities. Water pooled in the bathroom because the drainage system was not good.
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Dear Henly, Thank you very much for your feedback. We deeply apology for the inconvenience happened during your stay with us and this issue already convey to relevant department to be followed up further. We will also make sure this will not happen again. Once again, we apology for the inconvenience and looking forward to have you back at our hotel.