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Exterior view, Favehotel Graha Agung Surabaya in Surabaya
funroom - Bed, Favehotel Graha Agung Surabaya in Surabaya
Entrance, Favehotel Graha Agung Surabaya in Surabaya
Lobby, Favehotel Graha Agung Surabaya in Surabaya
Lobby, Favehotel Graha Agung Surabaya in Surabaya
Favehotel Graha Agung Surabaya
Favehotel Graha Agung Surabaya

Removed from saved list

7.7

Very good

1,219 reviews

1,219 reviews

Housekeeping18
Breakfast7
Shops3
See map
See map

8.4

Excellent

Location rating score

Excellent location
Exceptional for walking
Walkable places
Pakuwon Mall
60 m
Supermal Pakuwon Indah
70 m
Miniapolis
90 m
Hypermart
150 m
Red Boxx Club
170 m
Popular landmarks
Surabaya Town Square
6.0 km
Masjid Nasional Al Akbar Surabaya
6.9 km
Surabaya's Zoo
6.9 km
Bungkul Park
7.1 km
Tunjungan Plaza
7.7 km
Closest landmarks
Gigi Sehat
390 m
Punch
460 m
Java yoga
480 m
Hartini's farm
590 m
Kidcity
600 m

Favehotel Graha Agung Surabaya

Jl. Mayjen Yono Soewoyo, Pakuwon Square AK II No. 10 - 11 , Dukuh Pakis, Surabaya, Indonesia, 60228 - See map

Make your best journey to Surabaya with the promised standard of Indonesia Care, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Dukuh Pakis part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Air conditioning

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Spa

Free Wi-Fi in all rooms!

Luggage storage

Contactless check-in/out

Your dates are popular among travelersPopular destination! Properties in Surabaya are being booked every minute!
Value for money7.8
Distance to city center10.1 km
Location rating8.4
Nearest airportJuanda International Airport (SUB)
Distance to airport15.9 km

Rooms available at Favehotel Graha Agung Surabaya

funroom
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Faveroom Plus
...
  • Room size: 19 m²/205 ft²
  • Outdoor view
  • 1 king bed or 2 single beds...
Enter dates to see prices
faveroom
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 double bed or 2 single be...
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freshroom
...
  • Room size: 31 m²/334 ft²
  • City view
  • 1 king bed
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Standard Room
...
  • Room size: 18 m²/194 ft²
Enter dates to see prices
Superior Room
...
  • Non-smoking
  • Shower
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Family Room
...
  • Shower
Enter dates to see prices
Standard Room
...
  • Shower
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices
Deluxe Room
...
  • Shower
Enter dates to see prices

Frequently asked questions

Does Favehotel Graha Agung Surabaya have bars on-site?

Experience your holiday the perfect way with a beverage in your hand at Favehotel Graha Agung Surabaya's bar readily available right in front of your doorstep for whenever you need a sip or two.

Does Favehotel Graha Agung Surabaya provide airport transfer?

Favehotel Graha Agung Surabaya offers airport transfer service upon request with an additional charge of 220000 IDR in local currency. To request, check the box on the booking form just before the payment page.

What sort of non-water sports and outdoor activities are available at Favehotel Graha Agung Surabaya?

Favehotel Graha Agung Surabaya features non-water sport and outdoor activities such as golf course (within 3 km) for you to sweat it out.

Does Favehotel Graha Agung Surabaya offer laundry services?

Yes! Favehotel Graha Agung Surabaya offers laundry service at your convenience for whenever you need your favorite shirts or dresses clean and fresh all throughout your trip. Please contact the property for more information.

What actions does Favehotel Graha Agung Surabaya take in terms of hygiene, safety, and cleanliness?

Favehotel Graha Agung Surabaya adhere to our mandatory standard for cleanliness and safety by featuring hand sanitizer and daily disinfection in common areas. This property also comes prepared with sterilizing equipment, body thermometer, first aid kit, doctor/nurse on call, temperature check for guests and staff, and staff trained in safety protocol for more rounded safety precautions and hygiene protocols.

What public parks are close by Favehotel Graha Agung Surabaya?

While lodging at Favehotel Graha Agung Surabaya, cherish your morning or evening walk at nearby park which include GoBounce, Kidcity, and Kolam Bebek.

In which languages can Favehotel Graha Agung Surabaya's staff members communicate?

Favehotel Graha Agung Surabaya can communicate up to 2 languages which includes English for guests that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

What is the average rating that past Solo travelers' have given to Favehotel Graha Agung Surabaya?

Verified solo travelers that have stayed at this property have given Favehotel Graha Agung Surabaya an average rating of 7.7. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Business travelers' have given to Favehotel Graha Agung Surabaya?

Past business travelers that have stayed at this property have given Favehotel Graha Agung Surabaya an average rating of 7.4. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with older children have given to Favehotel Graha Agung Surabaya?

Verified families with older children that have stayed at this property have given Favehotel Graha Agung Surabaya an average rating of 7.9. You can search for more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at Favehotel Graha Agung Surabaya?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the designated hours may be charged an additional fee.

What people love about Favehotel Graha Agung Surabaya

  • 7.2

    Very good
    Cleanliness

    "The staffs are nice, the rooms quite clean, and the breakfast was okay."

    Gabriella

    |

    January 19, 2023

  • 7.6

    Very good
    Location

    "Hotel's location was perfect in Surabaya Barat."

    hilarius

    |

    July 25, 2023

  • 7.6

    Very good
    Location

    "Recommended for guests who are undergoing treatment at the national hospital, the location is very close"

    Lisa

    |

    February 25, 2023

Property ranking|Compared to 1,018 Surabaya properties
See all rankings
Room comfort score
6.9/10
Room size
23 sqm.
Location score
8.4/10
Service score
8/10
Better than
92
%
of Surabaya properties
Bigger than
88
%
of Surabaya properties
Better than
76
%
of Surabaya properties
Better than
73
%
of Surabaya properties
Overall rating:

7.7

Very good
1,219 reviews
Cleanliness
7.7
Facilities
7.2
Location
8.4
Read all reviews >
What travelers say they love:
Budget hotel near shopping mall
hendra from Indonesia
Business traveler
More about Favehotel Graha Agung Surabaya

More about Favehotel Graha Agung Surabaya

Favehotel Graha Agung Surabaya

Getting the most from your time in Surabaya is a breeze when staying at the accessibly-located Favehotel Graha Agung Surabaya.
Favehotel Graha Agung Surabaya provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Surabaya.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. The hotel's on-site laundry service helps you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. Pamper and indulge yourself with a visit to the massage and spa.


Around the property

There are many attractions to discover within close proximity to Favehotel Graha Agung Surabaya. Whatever you may be looking to buy on your trip to Surabaya, chances are you'll find it at Tunjungan Plaza located 7.6 km away.


Reasons to stay here

This hotel's food and dining score higher than 92% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 92% of accommodations in the city.

Show less

Amenities and facilities

Very good
Facilities

7.2

Most talked about facilities

Housekeeping

23 mentions

Breakfast

22 mentions

Food & Dining

4 mentions

Internet

2 mentions

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Massage
  • Spa
  • Spa/sauna
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast service
  • Coffee shop
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Elevator
  • Food delivery
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Clothes rack
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Free instant coffee
  • In-room safe box
  • Mirror
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Tectona Grandis
  • Cuisine: Asian
  • Menu: Buffet, A-la-carte

Location

Jl. Mayjen Yono Soewoyo, Pakuwon Square AK II No. 10 - 11 , Dukuh Pakis, Surabaya, Indonesia, 60228
Excellent
Location

8.4

Airports
  • Juanda International Airport (SUB)
    15.9 km
  • Abdul Rachman Saleh Airport (MLG)
    72.2 km
Public transportation
  • Tandes
    3.5 km
  • Kandangan
    4.6 km
Hospital or clinic
  • Gigi Sehat
    390 m
Shopping
  • Tunjungan Plaza
    7.7 km
Cash withdrawal
  • ATM
    180 m

What's nearby

Popular landmarks
  • Surabaya Town Square
    6.0 km
  • Masjid Nasional Al Akbar Surabaya
    6.9 km
  • Surabaya's Zoo
    6.9 km
  • Bungkul Park
    7.1 km
  • Tunjungan Plaza
    7.7 km
  • Monkasel (Submarine Monument)
    8.2 km
  • Tugu Pahlawan
    8.3 km
  • Sampoerna Museum
    9.1 km
  • Suramadu National Bridge
    9.7 km
  • Pakuwon Food Festival
    14.0 km
Nearby landmarks
  • Pakuwon Mall
    60 m
  • Supermal Pakuwon Indah
    70 m
  • Miniapolis
    90 m
  • Hypermart
    150 m
  • Red Boxx Club
    170 m
  • Pakuwon Trade Center - PTC
    170 m
  • Gigi Sehat
    390 m
  • Pasar Modern Lontar
    420 m
  • Punch
    460 m
  • Java yoga
    480 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 18 year(s).

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee220000 IDR
  • Distance from city center10.1 km
  • Travel time to airport (minutes)34
Extras
  • Breakfast charge (unless included in room price)95000 IDR
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors8
  • Number of restaurants1
  • Number of rooms 82
  • Room voltage220
  • Year property opened2014
  • Most recent renovation2014

Reviews of Favehotel Graha Agung Surabaya from real guests

Provided by verified guests of Agoda
7.7
Cleanliness7.7
Facilities7.2
Location8.4
Room comfort and quality6.8
Service8.0
Value for money7.8
High score for Surabaya
Rating
9+ Exceptional (80)
8-9 Excellent (41)
7-8 Very Good (138)
6-7 Good (85)
<6 Below Expectation (132)
Time of the year
Mar - May (105)
Jun - Aug (131)
Sep - Nov (132)
Dec - Feb (108)

Show reviews that mention 

Showing 476 verified guest comments
12345
10.0
Exceptional
Nael from Indonesia
Family with young children
Faveroom Plus
Stayed 1 night in January 2023

Convenient parking, located near Pakuwon Mall”

Very strategic location near Pakuwon Mall. Comfortable and beautiful environment. Good parking. Rooms are suitable for the rate. There are sizes of 19, 25, and 31 m2. Everything is good. Standard fave hotel.

Reviewed January 08, 2023

See room deals

Kepada Bapak Nael, Salam hangat dari favehotel Graha Agung Surabaya, terima kasih telah meluangkan waktu Anda untuk memberi ulasan kepada kami. Kami sangat senang mendengar Anda mendapatkan pengalaman yang dapat memenuhi harapan Anda selama menginap di favehotel Graha Agung Surabaya. Lokasi yang strategis merupakan salah satu keunggulan dari favehotel Graha Agung Surabaya. Bagi tamu-tamu kami yang bingung lokasi yang sesuai harapannya, kami menyediakan pengantaran mobil untuk ke area sekitar pada jam-jam tertentu berdasarkan ketersediaannya. Kami menempatkan pengalaman dan kenyamanan kepada tamu-tamu kami sebagai prioritas kami, dan ulasan positif Anda menegaskan kembali kerja keras yang kami lakukan setiap hari. Sekali lagi kami sangat berterima kasih atas ulasan baik Anda, dengan senang hati kami tunggu kedatangan Anda kembali di waktu mendatang. Hormat kami, Erzam Faisol – Hotel Manager

Show more
Favehotel Graha Agung Surabaya
9.6
Exceptional
Kadek from Indonesia
Solo traveler
faveroom
Stayed 2 nights in July 2022

Exceptional”

Comfortable stay for 2 nights, but limited food options and poor soundproofing

Reviewed July 27, 2022

See room deals

Kepada Ibu Kadek, Salam hangat dari favehotel Graha Agung Surabaya, terima kasih telah meluangkan waktu Anda untuk memberi ulasan kepada kami. Kami sangat senang mendengar Anda mendapatkan pengalaman yang dapat memenuhi harapan Anda selama menginap di favehotel Graha Agung Surabaya. Perihal variasi makanan hal ini telah kami sampaikan kepada tim restauran untuk meninjau kembali. Lokasi yang strategis merupakan salah satu keunggulan dari favehotel Graha Agung Surabaya. Bagi tamu-tamu kami yang bingung lokasi yang sesuai harapannya, kami menyediakan pengantaran mobil untuk ke area sekitar pada jam-jam tertentu berdasarkan ketersediaannya. Kami menempatkan pengalaman dan kenyamanan kepada tamu-tamu kami sebagai prioritas kami dan ulasan positif Anda menegaskan kembali kerja keras yang kami lakukan setiap hari. Sekali lagi kami sangat berterima kasih atas ulasan baik Anda, dengan senang hati kami tunggu kedatangan Anda kembali di waktu mendatang. Hormat kami, Erzam Faisol – Hotel Ma

Show more
Favehotel Graha Agung Surabaya
10.0
Exceptional
Munas from Indonesia
Business traveler
faveroom
Stayed 1 night in April 2023

Nice Hotel”

Good hotel for business trip or gathering

Reviewed April 13, 2023

See room deals

Dear Bapak Munas, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to leave us a review. We are delighted to hear that you had an experience that met your expectations during your stay at favehotel Graha Agung Surabaya. We put our guests' experience and comfort as our priority, and your positive review reaffirms the hard work we put in every day. Once again we are very grateful for your kind review, we look forward to welcoming you back in the future. Sincerely, Erzam Faisol - Hotel Manager

Responded April 18, 2023
Favehotel Graha Agung Surabaya
10.0
Exceptional
Maria from Indonesia
Solo traveler
faveroom
Stayed 1 night in March 2023

location is excellent ,, good restaurants around”

nice stay !

Reviewed March 11, 2023

See room deals

Dear Ibu Maria, Warmest regards from favehotel Graha Agung Surabaya, thank you for taking the time to leave us a review. We are delighted to hear that you had an experience that met your expectations during your stay at favehotel Graha Agung Surabaya. The strategic location is one of the advantages of favehotel Graha Agung Surabaya. For our guests who are confused about the location, we provide car transfer to the surrounding area at certain hours based on availability. We put our guests' experience and comfort as our priority, and your positive review reaffirms the hard work we put in every day. Once again we are very grateful for your kind review, we look forward to welcoming you back in the future. Sincerely yours, Erzam Faisol - Hotel Manager

Responded March 17, 2023
Favehotel Graha Agung Surabaya
10.0
Exceptional
Munas from Indonesia
Business traveler
faveroom
Stayed 1 night in April 2023

Nice hotel”

Good hotel for business or family gathering

Reviewed April 13, 2023

See room deals

Dear Bapak Munas, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to leave us a review. We are delighted to hear that you had an experience that met your expectations during your stay at favehotel Graha Agung Surabaya. We put our guests' experience and comfort as our priority, and your positive review reaffirms the hard work we put in every day. Once again we are very grateful for your kind review, we look forward to welcoming you back in the future. Sincerely, Erzam Faisol - Hotel Manager

Responded April 18, 2023
Favehotel Graha Agung Surabaya
10.0
Exceptional
Nael from Indonesia
Family with young children
Faveroom Plus
Stayed 1 night in January 2023

Everything is ok. ”

Good sebanding dgn harga. Cuma kamar agak kecil. Selebihnya ok semua.

Reviewed January 02, 2023

See room deals

Kepada Bapak Nael, Salam hangat dari favehotel Graha Agung Surabaya, terima kasih telah meluangkan waktu Anda untuk memberi ulasan kepada kami. Kami sangat senang mendengar Anda mendapatkan pengalaman yang dapat memenuhi harapan Anda selama menginap di favehotel Graha Agung Surabaya. Kami menempatkan pengalaman dan kenyamanan kepada tamu-tamu kami sebagai prioritas kami, dan ulasan positif Anda menegaskan kembali kerja keras yang kami lakukan setiap hari. Sekali lagi kami sangat berterima kasih atas ulasan baik Anda, dengan senang hati kami tunggu kedatangan Anda kembali di waktu mendatang. Hormat kami, Erzam Faisol – Hotel Manager

Responded January 12, 2023
Favehotel Graha Agung Surabaya
10.0
Exceptional
Pijar from Indonesia
Solo traveler
faveroom
Stayed 1 night in February 2023

Good location”

Near pakuwon mall

Reviewed February 16, 2023

See room deals

Dear Bapak Pijar, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking your time to give us a review. We are very happy to hear that you had an experience that met your expectations during your stay at favehotel Graha Agung Surabaya. Strategic location is one of the hallmarks of favehotel Graha Agung Surabaya. For our guests who are confused about which location suits their expectations, we provide car drop off to the surrounding area at certain hours based on availability. We place the experience and comfort of our guests as our top priority, and your positive review reaffirms the hard work we do every day. Once again we are very grateful for your good review, we are happy to wait for your return in the future. Best regards, Erzam Faisol – Hotel Manager

Responded February 18, 2023
Favehotel Graha Agung Surabaya
10.0
Exceptional
Rizal from Indonesia
Business traveler
faveroom
Stayed 3 nights in December 2022

Great location”

Clean n cozy

Reviewed January 01, 2023

See room deals

Dear Bapak Rizal, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking your time to leave us a review. we are glad to hear that you had a pleasent experience during your stay at favehotel Graha Agung Surabaya. We sincerely look forward to welcoming you back in the near future. Erzam Faisol - Hotel Manager

Responded January 12, 2023
Favehotel Graha Agung Surabaya
10.0
Exceptional
Pijar from Indonesia
Solo traveler
faveroom
Stayed 1 night in February 2023

Best value”

Comfortable

Reviewed February 16, 2023

See room deals

Dear Bapak Pijar, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking your time to give us a review. We are very happy to hear that you had an experience that met your expectations during your stay at favehotel Graha Agung Surabaya. We place the experience and comfort of our guests as our top priority, and your positive review reaffirms the hard work we do every day. Once again we are very grateful for your good review, we are happy to wait for your return in the future. Best regards, Erzam Faisol – Hotel Manager

Responded February 18, 2023
Favehotel Graha Agung Surabaya
10.0
Exceptional
Nur from Indonesia
Couple
faveroom
Stayed 1 night in May 2021

Top”

Hotel yang bersih, karyawannya ramah2.. recomended bnget

Reviewed May 30, 2021

See room deals

Dear Ibu Nur, Terima kasih banyak atas ulasan positif yang telah disampaikan. Senang bagi kami mengetahui pengalaman menginap Anda sesuai dengan harapan. Ulasan ini akan kami sampaikan kepada staff agar menjadi motivasi untuk memberikan pelayanan yang lebih baik lagi. Senang bagi kami apabila dapat segera menyambut kedatangan Anda kembali!

Responded June 03, 2021
Favehotel Graha Agung Surabaya
10.0
Exceptional
Nur from Indonesia
Couple
faveroom
Stayed 1 night in May 2021

Rekomended”

Top markotop hotelnya, bersih banget

Reviewed May 30, 2021

See room deals

Dear Ibu Nur, Terima kasih banyak atas ulasan positif yang telah disampaikan. Senang bagi kami mengetahui pengalaman menginap Anda sesuai dengan harapan. Ulasan ini akan kami sampaikan kepada staff agar menjadi motivasi untuk memberikan pelayanan yang lebih baik lagi. Senang bagi kami apabila dapat segera menyambut kedatangan Anda kembali!

Responded June 03, 2021
Favehotel Graha Agung Surabaya
9.2
Exceptional
Rizal from Indonesia
Business traveler
Faveroom Plus
Stayed 3 nights in January 2023

Great location”

Great location, lots of food nearby

Reviewed January 30, 2023

See room deals

Dear Bapak Rizal, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking your time to give us a review. We are very happy to hear that you had an experience that met your expectations during your stay at favehotel Graha Agung Surabaya. We will convey your compliments to him. Strategic location is one of the hallmarks of favehotel Graha Agung Surabaya. For our guests who are confused about which location suits their expectations, we provide car drop-off to the surrounding area at certain hours based on availability. We place the experience and comfort of our guests as our top priority, and your positive review reaffirms the hard work we do every day. Once again we are very grateful for your good review, we are happy to wait for your return in the future. Best regards, Erzam Faisol – Hotel Manager

Responded February 07, 2023
Favehotel Graha Agung Surabaya
9.2
Exceptional
Genji from Indonesia
Family with teens
faveroom
Stayed 1 night in April 2022

Best choice of budget hotel”

Worth the price

Reviewed May 08, 2022

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Dear Bapak Genji, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking your time to leave us a review. We are glad to hear that you had a pleasent experience during your stay at favehotel Graha Agung Surabaya. We look forward to welcome you back in the near future. Sincerely yours, Erza Faisol A. - Hotel Manager

Responded June 20, 2022
Favehotel Graha Agung Surabaya
8.4
Excellent
indra from Indonesia
Couple
faveroom
Stayed 1 night in December 2021

nice hotel in the middle of town”

fave my favorite hotel.. nice hotel in the middle of Surabaya town

Reviewed November 15, 2022

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Dear Bapak Indra, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking your time to leave us a review. We are glad to hear that you had a pleasant experience during your stay at favehotel Graha Agung Surabaya. We look forward to welcoming you back in the near future. Sincerely yours, Erzam Faisol - Hotel Manager

Responded November 20, 2022
Favehotel Graha Agung Surabaya
8.0
Excellent
Christine from Indonesia
Family with teens
freshroom
Stayed 2 nights in September 2021

Big room”

Big and spacious. Even with an extra bed it was still comfortable.

Reviewed November 21, 2021

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Hi Christine, Thank you very much for taking the time to leave us your review! Glad to know that your stay feel comfort! Can't wait to see you again!

Responded November 26, 2021
Favehotel Graha Agung Surabaya
7.6
Very good
Lisa from Indonesia
Couple
Faveroom Plus
Stayed 3 nights in February 2023

Good ”

Recommended for guests who are undergoing treatment at the National Hospital, the location is very close

Reviewed February 25, 2023

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Dear Ibu Lisa, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking your time to give us a review. We are very happy to hear that you had an experience that met your expectations while staying at favehotel Graha Agung Surabaya. Strategic location is one of the hallmarks of favehotel Graha Agung Surabaya. For our guests who are confused about which location suits their expectations, we provide car drop off to the surrounding area at certain hours based on availability. We place the experience and comfort of our guests as our top priority, and your positive review reaffirms the hard work we do every day. Once again we are very grateful for your good review, we are happy to wait for your return in the future. Best regards, Erzam Faisol – Hotel Manager

Responded February 26, 2023
Favehotel Graha Agung Surabaya
7.6
Very good
Lisa from Indonesia
Couple
Faveroom Plus
Stayed 1 night in February 2023

Good”

recommended for guests who are undergoing treatment at the national hospital, the location is very close

Reviewed February 25, 2023

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Dear Ibu Lisa, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking your time to give us a review. We are very happy to hear that you had an experience that met your expectations while staying at favehotel Graha Agung Surabaya. Strategic location is one of the hallmarks of favehotel Graha Agung Surabaya. For our guests who are confused about which location suits their expectations, we provide car drop off to the surrounding area at certain hours based on availability. We place the experience and comfort of our guests as our top priority, and your positive review reaffirms the hard work we do every day. Once again we are very grateful for your good review, we are happy to wait for your return in the future. Best regards, Erzam Faisol – Hotel Manager

Responded February 26, 2023
Favehotel Graha Agung Surabaya
7.6
Very good
Lisa from Indonesia
Couple
funroom
Stayed 3 nights in February 2023

Good”

recommended for guests who are undergoing treatment at the National Hospital, the location is very close

Reviewed February 25, 2023

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Dear Ibu Lisa, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking your time to give us a review. We are very happy to hear that you had an experience that met your expectations while staying at favehotel Graha Agung Surabaya. Strategic location is one of the hallmarks of favehotel Graha Agung Surabaya. For our guests who are confused about which location suits their expectations, we provide car drop off to the surrounding area at certain hours based on availability. We place the experience and comfort of our guests as our top priority, and your positive review reaffirms the hard work we do every day. Once again we are very grateful for your good review, we are happy to wait for your return in the future. Best regards, Erzam Faisol – Hotel Manager

Responded February 26, 2023
Favehotel Graha Agung Surabaya
7.2
Very good
Gabriella from Indonesia
Solo traveler
funroom
Stayed 2 nights in January 2023

Old but not so gold”

Its an old hotel.. the staffs are nice, the rooms quite clean, and the breakfast was okay.. Yet the interior really needs improving..

Reviewed January 19, 2023

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Dear Ibu Gabriella, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking your time to leave us a review. We are quite relieved to hear that you are satisfied with our service and thank you for the feedback you have provided. In response to the interior that looks old, we are currently in the plans to upgrade the ambiance of our hotel rooms, we have upgrade our suite room into smart room with new ambience. We invite you to try to experience our suite room type. We sincerely look forward to welcoming you back in the near future with our best services. Sincerely yours Erzam Faisol - Hotel Manager

Responded January 19, 2023
Favehotel Graha Agung Surabaya
7.6
Very good
Christian from Indonesia
Business traveler
faveroom
Stayed 1 night in March 2022

Nice hotel”

Nice budget hotel, a bit dark, and the room cleanliness can be manage a bit better

Reviewed April 16, 2022

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Dear Bapak Christian, Warm greetings from favehotel Graha Agung Surabaya. Thank you for taking the time to share your experience with us. And thank you for your input, regarding the brightness and a slight lack of cleanliness in our room, we have conveyed this to the technician team and housekeeping team so that they can be followed up immediately. Your input helps us to be able to increase our motivation to be the best budget hotel in its class. We hope that you will give us the opportunity to show our best changes again. Once again thank you for choosing favehotel Graha Agung Surabaya as your place to stay, we look forward for your next stay. Sincerely yours, Erzam Faisol - Hotel Manager

Responded April 17, 2022
Favehotel Graha Agung Surabaya
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