Travelling to Indonesia? Read all updated requirements before you book.
Interior view, Family Guest House Kupang Baru in Surabaya
Standard Twin - Guestroom, Family Guest House Kupang Baru in Surabaya
Interior view, Family Guest House Kupang Baru in Surabaya
Interior view, Family Guest House Kupang Baru in Surabaya
Balcony/terrace, Family Guest House Kupang Baru in Surabaya
Bathroom, Family Guest House Kupang Baru in Surabaya
Bathroom, Family Guest House Kupang Baru in Surabaya

Removed from saved list

7.2

Very good

23 reviews

23 reviews

See map
See map

7.1

Very good

Location rating score

Very good location
Popular landmarks
Surabaya Town Square
4.0 km
Tunjungan Plaza
4.8 km
Bungkul Park
4.8 km
Surabaya's Zoo
4.8 km
Tugu Pahlawan
5.4 km
Closest landmarks
Puskesmas Pembantu Sono Kwijenan
210 m
Posyandu Cempaka II
250 m
Andhika Badminton Court
540 m
Puskesmas Pembantu Simohilir
860 m
Pasar Modern Puncak Permai
910 m

Family Guest House Kupang Baru

Jalan Kupang Baru I, Dukuh Pakis, Surabaya, Indonesia, 60189 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Dukuh Pakis part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum.

Highlights

Hygiene Plus

Front desk [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

Laundry service

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Facilities

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Laundry service

Wi-Fi in public areas

Smoking area

Dry cleaning

Smoke-free property

Your dates are popular among travelersPopular destination! Properties in Surabaya are being booked every minute!
Value for money7.3
Location rating7.1
Nearest airportJuanda International Airport (SUB)
Distance to airport15.0 km

Rooms available at Family Guest House Kupang Baru

Standard Twin
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Guest Room
...
    Enter dates to see prices
    Standard
    ...
      Enter dates to see prices

      Frequently asked questions

      Does Family Guest House Kupang Baru offer laundry services?

      Yes! Family Guest House Kupang Baru offers laundry service at your grasp for whenever you need your favorite shirts or dresses clean and fresh all throughout your trip. Please contact the property for more information.

      Does Family Guest House Kupang Baru offer dry cleaning services?

      Yes! Family Guest House Kupang Baru offers dry cleaning service that is available all throughout your stay, making sure you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

      What are the property's policies for children's bedding at Family Guest House Kupang Baru?

      Family Guest House Kupang Baru's policy relating to children's bedding considers guests age 7 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

      How many rooms does Family Guest House Kupang Baru have?

      Family Guest House Kupang Baru has a total of 8 rooms.

      At what time of the year is Family Guest House Kupang Baru most popular?

      Family Guest House Kupang Baru's most popular month where verified guests have stayed the most is in January.

      What payment cards are supported at Family Guest House Kupang Baru?

      Family Guest House Kupang Baru supports up to 3, with payment card options including MasterCard, Visa, and American Express.

      What do past visitors love most about Family Guest House Kupang Baru?

      Past guests that stayed at Family Guest House Kupang Baru have given this property a rating of 7.455 for its excellent service as the primary highlight for their stay.

      What is the verified guest review consensus about Family Guest House Kupang Baru's Wi-Fi?

      100.0% of our verified customer testimonials have given a positive review and remarks about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for Family Guest House Kupang Baru down in the review section.

      What is the average rating that past Business travelers' have given to Family Guest House Kupang Baru?

      Past business travelers that have stayed at this property have given Family Guest House Kupang Baru an average rating of 6.4. You can look up more detailed customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

      What restaurants are nearby Family Guest House Kupang Baru?

      Family Guest House Kupang Baru’s community is Dukuh Pakis which consists of popular restaurants such as Madame Chang, Bu Rudy Dharmahusada, and Monopole Coffee Lab.

      What time is check-in and check-out at Family Guest House Kupang Baru?

      Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may ask for early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the designated time frame may be charged an additional fee.

      What is the closest airport to Family Guest House Kupang Baru?

      The nearest airport to Family Guest House Kupang Baru is Trunojoyo Airport, 134.0 km away.

      What people love about Family Guest House Kupang Baru

      • 10

        Exceptional

        "Room was very nice with all facilities like air con, Wifi, TV, water heather working perfectly."

        SOEGIARTO

        |

        September 1, 2020

      Overall rating:

      7.2

      Very good
      23 reviews
      Cleanliness
      7.4
      Facilities
      6.7
      Location
      7.1
      Read all reviews >
      More about Family Guest House Kupang Baru

      More about Family Guest House Kupang Baru

      Comfortable Stay at Family Guest House Kupang Baru with Laundry Service and Free Wi-Fi

      Family Guest House Kupang Baru is a 1.0 star hotel located in the heart of Surabaya, Indonesia, that offers a comfortable stay with a range of convenient facilities. Guests can take advantage of the hotel's laundry service, dry cleaning, and luggage storage to make their stay hassle-free. Free Wi-Fi is available in all rooms and public areas, allowing guests to stay connected with loved ones or work remotely while on the go. The hotel also offers designated smoking areas and self-parking for guests' convenience. With these facilities, Family Guest House Kupang Baru is an excellent choice for travelers seeking a comfortable and convenient stay in Surabaya.

      Comfortable and Spacious Rooms for Every Traveler

      Family Guest House Kupang Baru offers a variety of room types to cater to every traveler's needs. The Deluxe Room, spanning 20 square meters, is equipped with 2 comfortable Single Beds. The Standard Twin Room, also 20 square meters, is perfect for those traveling with a companion and features 2 cozy Single Beds. Both room types provide ample space for guests to rest and relax after a long day of exploring the vibrant city of Surabaya, Indonesia.

      Explore the Best of Surabaya with Family Guest House Kupang Baru

      Located in the bustling city of Surabaya, Family Guest House Kupang Baru is surrounded by some of the city's most popular landmarks and attractions. Guests can take a short drive to the Waterpark to cool off on a hot day or head over to Supermal Pakuwon Indah for some shopping and dining. Foodies will love the nearby Food Junction, which offers a wide variety of local and international cuisines. Lenmarc Mall is also just a stone's throw away, providing guests with even more shopping options. With so much to see and do in the area, Family Guest House Kupang Baru is the perfect base for exploring the best of Surabaya.

      Affordable and Comfortable Stay

      Family Guest House Kupang Baru in Surabaya, Indonesia offers an affordable and comfortable stay for travelers. Guests have raved about the well-equipped rooms, complete with air conditioning, Wi-Fi, TV, and water heater, all in perfect working condition. The clean surroundings and efficient check-in process have also been praised. Additionally, guests appreciate the convenience of finding the place easily with the help of Google Maps. At only IDR 35K per night, this guest house provides an excellent value for money, making it a popular choice among budget-conscious travelers.

      Experience Comfortable Stay with Great Value at Family Guest House Kupang Baru

      Family Guest House Kupang Baru in Surabaya, Indonesia has received an impressive overall rating of 7.2 from satisfied guests. The hotel has been particularly praised for its great value with a rating of 7.3, making it an excellent choice for budget-conscious travelers. The hotel has also been recognized for its exceptional staff performance with a rating of 7.5, ensuring a warm and welcoming stay for all guests. With a high rating of 7.4 for cleanliness, guests can feel confident that their rooms will be immaculate upon arrival. Although the facilities have received a rating of 6.7, the hotel's comfortable and well-equipped rooms more than make up for it. Situated in a convenient location with a rating of 7.1, Family Guest House Kupang Baru provides a comfortable and enjoyable stay for all guests.

      Show less

      Amenities and facilities

      Good
      Facilities

      6.7

      Languages spoken
      • English
      • Indonesian
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Wi-Fi in public areas
      Services and conveniences
      • Dry cleaning
      • Elevator
      • Ironing service
      • Laundry service
      • Luggage storage
      • Smoke-free property
      • Smoking area
      Access
      • Front desk [24-hour]
      • Pets allowed
      Cleanliness and safety
      • Body thermometer
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Face coverings on staff
      • Hand sanitizer
      • Physical distancing of at least 1 meter
      • Staff trained in safety protocol
      • Sterilizing equipment
      • Temperature check for guests and staff
      Available in all rooms
      • Air conditioning
      • Desk
      • Free bottled water
      • Internet access – wireless
      • Linens
      • Non-smoking
      • Private bathroom
      • Shower
      • Toiletries
      • Towels
      • TV [flat screen]

      Location

      Jalan Kupang Baru I, Dukuh Pakis, Surabaya, Indonesia, 60189
      Very good
      Location

      7.1

      Airports
      • Juanda International Airport (SUB)
        15.0 km
      • Abdul Rachman Saleh Airport (MLG)
        73.6 km
      Public transportation
      • Tandes
        2.3 km
      • Pasar Turi Train Station
        4.7 km
      Hospital or clinic
      • Puskesmas Pembantu Sono Kwijenan
        210 m
      Shopping
      • Tunjungan Plaza
        4.8 km
      Convenience store
      • Indomaret
        2.8 km 13 min drive
      Cash withdrawal
      • ATM
        200 m

      What's nearby

      Popular landmarks
      • Surabaya Town Square
        4.0 km
      • Tunjungan Plaza
        4.8 km
      • Bungkul Park
        4.8 km
      • Surabaya's Zoo
        4.8 km
      • Tugu Pahlawan
        5.4 km
      • Monkasel (Submarine Monument)
        5.5 km
      • Sampoerna Museum
        6.3 km
      • Suramadu National Bridge
        6.8 km
      • Masjid Nasional Al Akbar Surabaya
        7.0 km
      • Pakuwon Food Festival
        11.3 km
      Nearby landmarks
      • Puskesmas Pembantu Sono Kwijenan
        210 m
      • Posyandu Cempaka II
        250 m
      • Andhika Badminton Court
        540 m
      • Puskesmas Pembantu Simohilir
        860 m
      • Pasar Modern Puncak Permai
        910 m
      • Consulate of Belgium
        920 m
      • Apotek Viva Generik Donowati
        920 m
      • Family Dental Care
        920 m
      • Hokkey
        1.1 km
      • Kelab Bugar Primalaras
        1.1 km
      Distances shown are straight-line distances on the map. Actual travel distances may vary.

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Children 0-6 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 7 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • The property does not accept bookings from non-married couples. All couples checking into the same room must present a valid marriage certificate upon check-in as per the law. Otherwise, the property may reject the booking or request that a second room be booked.
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from14:00
      • Check-in until21:00
      • Check-out from06:00
      • Check-out until11:00
      • Reception open until21:00
      The property
      • Number of rooms 8
      Parking
      • Daily parking fee50000 IDR

      Reviews of Family Guest House Kupang Baru from real guests

      Provided by verified guests of Agoda
      7.2
      Very good
      Cleanliness7.4
      Facilities6.7
      Location7.1
      Service7.5
      Value for money7.3
      High score for Surabaya
      Rating
      9+ Exceptional (3)
      8-9 Excellent (1)
      7-8 Very Good (1)
      6-7 Good (2)
      <6 Below Expectation (5)
      Time of the year
      Mar - May (1)
      Jun - Aug (1)
      Sep - Nov (4)
      Dec - Feb (6)
      Showing 12 verified guest comments
      10.0
      Exceptional
      SOEGIARTO from Indonesia
      Group
      Standard Twin
      Stayed 1 night in February 2020

      No parking allowed, room in good condition”

      Room was very nice with all facilities like air con, Wifi, TV, water heather working perfectly. No parking, suitable for traveller who care for good room with window, home-like stay , afforfable rate, use public transportation

      Reviewed September 01, 2020

      See room deals

      10.0
      Exceptional
      SOEGIARTO from Indonesia
      Family with young children
      Standard Twin
      Stayed 1 night in February 2020

      Conveniently located affordable price”

      Very good room, all working properly like water heater, local tv channel, AIrCon, Blazing speed Wifi Suitable for traveller with public transportation as the room rate is insalely low with such good condition room

      Reviewed September 01, 2020

      See room deals

      6.4
      Good
      Zulfa from Indonesia
      Couple
      Stayed 1 night in February 2020

      So so”

      So i was staying here for 2 nights, with my husband. The place is quite easy to find with the help of google maps. If you don't navigation app then it probably be lot more difficult. But i like the neighborhood though. It was in the middle of mid-rise area. Pretty quite. Clean surrounding. The check in process was fast. The staff wasn't too friendly but he's helpful. I think all of the room were twin bed. I stayed with hus so they just kind of brought two beds together.. the bedding was quite simple. No comforter no protector.. i expected this actually since i read past reviews on this hotel. There were no towels in my room, when my hus asked the staff, they gave us two towels and 2 linens (which I'm not sure if it's meant for blanket or additional cover ... I use it as blanket anyway). Ac was cold which is nice. Hot water run properly. Tv was good. But no mineral water present at room. What's shocking was i spotted some mosquitos inside :D. So i need to do.. a little mosquito hunt there hehe. This inn also have shared kitchen upstairs complete with its utensils. No additional park cost for bike. I stayed here for IDR 35K a night so this is definitely a good deal for me. If i were to get the same price again i definitely go for this inn.. and bringing a mosquito repellent next time.

      Reviewed February 17, 2020

      See room deals

      9.2
      Exceptional
      SHU
      Solo traveler
      Standard Twin
      Stayed 1 night in July 2018

      比较新的酒店,老板人超好”

      这是住在富人区的华裔老板自己的房子,把二楼做成了酒店,非常干净,周围都是很漂亮的洋楼!老板人也超级好,提供了不少的帮助,可以中文沟通!

      Reviewed July 12, 2018

      See room deals

      6.4
      Good
      Achmad from Indonesia
      Solo traveler
      Stayed 1 night in February 2020

      Menginap hemat”

      Check in hanya membutuhkan waktu kirang dari 5 menit tanpa harus memberikan deposit. Parkiran tidak terlalu besar. Kamar cukup luas, cukup bersih dan lumayan hening karena berada di perumahan lumayan elit. Air panas di kamar mandi sangat oke, langsung bekerja dengan baik setelah dinyalakan. Hanya saja tidak disediakan handuk dan peralatan mandi lainnya. Overall oke sih.

      Reviewed February 26, 2020

      See room deals

      2.0
      Tommy from Indonesia
      Business traveler
      Standard Twin
      Stayed 1 night in December 2019

      Pihak penginapan meminta uang parkir mobil sebesar Rp 25.000. tidak boleh tidak.”

      Banyak kurangnya terutama dalam pelayanan dan kewajiban bayar parkir 25 rb padahal di halaman sendiri

      Reviewed December 13, 2019

      See room deals

      8.4
      Excellent
      Danu from Indonesia
      Business traveler
      Stayed 1 night in December 2019

      Recommended”

      Overall bagus dan recommended hanya kurangnya tidak ada toiletries (hanya handuk)

      Reviewed December 11, 2019

      See room deals

      2.8
      Adhityo from Indonesia
      Business traveler
      Stayed 1 night in November 2019

      Room only”

      Hanya dapat handuk perlengkapan mandi tdk ada tdk Dpt air mineral tidak Dapat selimut,datang jam 3 sore Nunggu kamar Baru dibersihkan.

      Reviewed November 12, 2019

      See room deals

      3.6
      Eko from Indonesia
      Solo traveler
      Standard Twin
      Stayed 1 night in October 2019

      Kecewa”

      Gk sesuai dengan fasilitas yg dijanjikan, udah gk dpat selimut, gk dapat handuk, gak dapt peralatan mandi. Asli kapok nginap di sini

      Reviewed October 29, 2019

      See room deals

      3.6
      Dwi from Indonesia
      Business traveler
      Standard Twin
      Stayed 1 night in October 2019

      Hotel terburuk”

      Hotel yang sangat mngecewakan,,wifi lemot,,klo ingin pakai selimut hari bayar lagi 20rb,,tdk ada sabun,,klo mau ad sabun mandi bayar lagi,,handuk tidak ada,,klo minta handuk bayar lagi,,hotel macam apa ini,,?!tdk ada bagus"nya sama sekali,,udah parkiran sempit susah.. Hotel terburuk yg pernah saya inap di Surabaya.

      Reviewed October 22, 2019

      See room deals

      4.0
      Eilynn from Indonesia
      Business traveler
      Standard Twin
      Stayed 1 night in March 2019

      parah, tidak akan menginap disini lagi”

      tidak disediakan handuk, kalau perlu handuk bayar 25rb, tidak disediakan selimut, tidak disediakan apapun selain ranjang (peralatan mandi, sikat gidi, dll tidak ada) tempat parkir sangat sempit

      Reviewed March 09, 2019

      See room deals

      7.2
      Very good
      Novandy from Indonesia
      Business traveler
      Standard Twin
      Stayed 1 night in October 2018

      Very good”

      dekat lokasi proyek kami

      Reviewed October 23, 2018

      See room deals

      This is a popular property. Don't miss out!

      Back to search results

      Back to room choices

      |

      Dismiss